HOSHINOYA Tokyo
1 122 $US
/nuit
Moyenne pour septembre
Prix pour HOSHINOYA Tokyo
Sélectionnez les dates pour voir les prix et les disponibilités
1 122 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À HOSHINOYA Tokyo, les prix par nuit s'élèvent en moyenne à 738 $US pendant le mois le moins cher (février) et à 1 684 $US pendant le mois le plus cher (avril), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 850 $US |
| février | 738 $US |
| mars | 1 227 $US |
| avril | 1 684 $US |
| mai | 1 397 $US |
| juin | 1 178 $US |
| juillet | 915 $US |
| août | 856 $US |
| septembre | 1 122 $US |
| octobre | 1 648 $US |
| novembre | 1 371 $US |
| décembre | 1 202 $US |
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sept. · 1 122 $US
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Le plus cher : avril (env. 1 684 $US)
Le moins cher : février (env. 738 $US)
À propos de cet établissement
Ryokan de luxe à Tokyo avec sources thermales, salles de bains bien équipées et service exceptionnel. Profitez d'une vue sur le jardin et d'un service en chambre 24h/24.
Emplacement
Dans le quartier Chiyoda à Tokyo, vous trouverez HOSHINOYA Tokyo près d'une station de métro. En vacances, vous aimez vous poser et apprécier la beauté naturelle des lieux ? Les célèbres Parc d’Ueno et Baie de Tokyo vous attendent. Vous n'êtes pas contre un peu d'action ? Alors, partez à la conquête des non moins emblématiques Jardin impérial de Shinjuku et Disneyland® Tokyo. Envie de vibrer le temps d'une soirée ? Consultez l'affiche des illustres Dôme de Tokyo et Nippon Budōkan.
Restaurant
Sauna
Chambres non-fumeurs
Réfrigérateur
Ascenseur
Service en chambre
Options de chambre
16
Chambre Triple Exécutive
Détails de la chambre
3× Lits Simples
Couchages 3
894 ft²
Vue sur la villeClimatisationChauffageWi-Fi (gratuit)Boisson de bienvenue (gratuite)
8
Sakura Deluxe Twin
Détails de la chambre
2 Lits Simples
Couchages 2
442 ft²
Vue sur la villeClimatisationChauffageWi-Fi (gratuit)Boisson de bienvenue (gratuite)
15
Yuri Deluxe King
Détails de la chambre
1 UNKNOWN
Couchages 2
442 ft²
Vue sur la villeClimatisationChauffageWi-Fi (gratuit)Boisson de bienvenue (gratuite)
Avis des voyageurs sur HOSHINOYA Tokyo
9.5
Exceptionnel
Basé sur 37 avis vérifiés
Qui séjourne ici ?
Affaires
5%
Couples
45%
Familles
32%
Groupes
12%
Solo
4%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
À HOSHINOYA Tokyo, les clients louent constamment l'atmosphère sereine de ce ryokan, le personnel attentionné, le design élégant et un onsen exceptionnel sur le toit, tout en soulignant son emplacement central dans le quartier des affaires, avec des liaisons de transport faciles, mais un environnement plus calme et moins de restaurants à proximité.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
À HOSHINOYA Tokyo, les clients louent constamment l'atmosphère sereine de ce ryokan, le personnel attentionné, le design élégant et un onsen exceptionnel sur le toit, tout en soulignant son emplacement central dans le quartier des affaires, avec des liaisons de transport faciles, mais un environnement plus calme et moins de restaurants à proximité.
Les chambres sont généralement spacieuses, minimalistes et calmes, bien que plusieurs critiques mentionnent un éclairage tamisé et des conditions parfois moites ou sentant le renfermé. Les possibilités de restauration sont limitées et nécessitent une réservation ; la qualité du petit-déjeuner et les options occidentales reçoivent des avis mitigés. Le service est largement considéré comme chaleureux et attentionné, mais certains clients ont rencontré des politiques rigides, des réponses lentes ou une gestion peu utile des problèmes. Dans l'ensemble, attendez-vous à un séjour japonais tranquille et haut de gamme, centré sur l'onsen et l'ambiance paisible.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
L'onsen sur le toit est un point fort et les salons avec des collations sont appréciés ; un spa est disponible. Plusieurs clients ont noté des équipements limités, comme l'absence de bar et peu de restaurants sur place.
Avis de voyageur à ce sujet
10
Yetlee
2 janv. 2026
·
A séjourné 2 nuits
The finest luxury hotel we have ever stayed in—truly deserving of full marks in every way. The staff were exceptionally attentive, ensuring every detail of our stay was perfect. We enjoyed a traditional ryokan breakfast and dined at Sushi Otemon Omakase—both experiences exceeded all expectations and were simply unforgettable. The onsen was divine, beyond words, offering pure relaxation and serenity. Guest hospitality was impeccable throughout, and the architecture and interior design are nothing short of spectacular. From the moment we stepped into the hotel, it was a fully immersive aesthetic experience. If you’re looking for a 5-star hotel in Tokyo, this is the one to choose—highly recommended.
The finest luxury hotel we have ever stayed in—truly deserving of full marks in every way. The staff were exceptionally attentive, ensuring every detail of our stay was perfect. We enjoyed a traditional ryokan breakfast and dined at Sushi Otemon Omakase—both experiences exceeded all expectations and were simply unforgettable. The onsen was divine, beyond words, offering pure relaxation and serenity. Guest hospitality was impeccable throughout, and the architecture and interior design are nothing short of spectacular. From the moment we stepped into the hotel, it was a fully immersive aesthetic experience. If you’re looking for a 5-star hotel in Tokyo, this is the one to choose—highly recommended.
10
JACQUES
9 août 2025
·
A séjourné 8 nuits
HOSHINOYA Tokyo is a very specific hotel, a very japanese hotel. It is a luxary hotel but far very different from the classical luxary hotels: shoes must be left at the entrance, no breakfast except on revervation and very typical japanese breakfasts, no swiming pool but a japanse onsen, no dinner except on reservation. It must be tried once, it is very calm, very very very clean, everythink in the hotel is japanese, every single detail is thought in a japanse way. It is located in the financial district with a few bars and restaurants but the subway station is very near with 4 lines.
HOSHINOYA Tokyo is a very specific hotel, a very japanese hotel. It is a luxary hotel but far very different from the classical luxary hotels: shoes must be left at the entrance, no breakfast except on revervation and very typical japanese breakfasts, no swiming pool but a japanse onsen, no dinner except on reservation. It must be tried once, it is very calm, very very very clean, everythink in the hotel is japanese, every single detail is thought in a japanse way. It is located in the financial district with a few bars and restaurants but the subway station is very near with 4 lines.
4
Marylee
6 juin 2023
·
A séjourné 2 nuits
stayed at the Hoshinoya Tokyo for two days, everything was very nice until I got the 90 minute massage. It was not clear in the description of the service that it would be a light massage or I would have never had one. The massage therapist told me to tell her if I wanted more pressure and I said four times I would like more pressure but didn't get much. I told the manager I was not happy with my Massage and that we should split the cost and she said it's not in the policy of Hoshinoya to give you any refund. She kept apologizing and said is there anything they can do to make the rest of my stay pleasant, I said pay half of the massage, it was still a по. To be completely honest, this is not a place you want to stay for good food, the food was mediocre, the massage is not for anyone who really needs a massage. Hoshinoya is out of the way from everything, the idea of staying in a ryokan is better on paper. You aren't getting special treatment, trust me. You are better off staying at the Tokyo Mandarin Oriental and please get the Thai massage at their spa, it's the best massage I've ever had. It's not worth the price you will have to pay.
stayed at the Hoshinoya Tokyo for two days, everything was very nice until I got the 90 minute massage. It was not clear in the description of the service that it would be a light massage or I would have never had one. The massage therapist told me to tell her if I wanted more pressure and I said four times I would like more pressure but didn't get much. I told the manager I was not happy with my Massage and that we should split the cost and she said it's not in the policy of Hoshinoya to give you any refund. She kept apologizing and said is there anything they can do to make the rest of my stay pleasant, I said pay half of the massage, it was still a по. To be completely honest, this is not a place you want to stay for good food, the food was mediocre, the massage is not for anyone who really needs a massage. Hoshinoya is out of the way from everything, the idea of staying in a ryokan is better on paper. You aren't getting special treatment, trust me. You are better off staying at the Tokyo Mandarin Oriental and please get the Thai massage at their spa, it's the best massage I've ever had. It's not worth the price you will have to pay.
10
Farhad
11 nov. 2023
·
A séjourné 4 nuits
A very successful fusion of a Ryokan and a western style hotel. You are always surrounded by an understated elegance that is subtle and quiet. The architecture of the building and the interior design is exceptional. The hotel could benefit from the addition of a casual restaurant.
A very successful fusion of a Ryokan and a western style hotel. You are always surrounded by an understated elegance that is subtle and quiet. The architecture of the building and the interior design is exceptional. The hotel could benefit from the addition of a casual restaurant.
6
Youssef
5 mars 2024
·
The hotel is incredible, the facilities are mind blowing. Everything about the hotel is exceptional. The Onsen is an incredible experience to have. The spa was the best I've ever been to. The only two complaints I have are the breakfast option was very expensive and it wasn't as tasty as all the other food I had in Tokyo. Additionally I wanted to invite a few of my friends to checkout the room while I changed for us to go out. The hotel gave me a very hard time stating that hotel policy doesn't allow guests, which is absurd. I'm staying at a hotel alone, if I want to invite someone to visit me, it's my own prerogative to do so.
The hotel is incredible, the facilities are mind blowing. Everything about the hotel is exceptional. The Onsen is an incredible experience to have. The spa was the best I've ever been to. The only two complaints I have are the breakfast option was very expensive and it wasn't as tasty as all the other food I had in Tokyo. Additionally I wanted to invite a few of my friends to checkout the room while I changed for us to go out. The hotel gave me a very hard time stating that hotel policy doesn't allow guests, which is absurd. I'm staying at a hotel alone, if I want to invite someone to visit me, it's my own prerogative to do so.
10
Bruno
4 sept. 2025
·
A séjourné 7 nuits
Luxury oasis in the middle of Tokyo. The on site Onset was the highlight of my stay and we used it daily.
Luxury oasis in the middle of Tokyo. The on site Onset was the highlight of my stay and we used it daily.
10
Julia
24 nov. 2025
·
A séjourné 2 nuits
Staff was incredible and very kind. The hotel itself and the room was very clean and very minimalist. The rooftop onset is to die for! Gender separated. Fully nude. And the coolest sky light that opens to outside while you’re in the water. Only negative was the lighting in the room. It was pretty and all but Not great for makeup application and doing hair.
Staff was incredible and very kind. The hotel itself and the room was very clean and very minimalist. The rooftop onset is to die for! Gender separated. Fully nude. And the coolest sky light that opens to outside while you’re in the water. Only negative was the lighting in the room. It was pretty and all but Not great for makeup application and doing hair.
8
Francis
30 avr. 2025
·
A séjourné 2 nuits
Whilst the hotel was overall very nice it was over priced generally. At nearly double the price of other 5 star hotels we stayed at on this trip. The staff were excellent and very attentive. I felt no Cafe or restaurant or bar was a big miss for a 5 star hotel I suspect the theme and design this was deliberate.
Whilst the hotel was overall very nice it was over priced generally. At nearly double the price of other 5 star hotels we stayed at on this trip. The staff were excellent and very attentive. I felt no Cafe or restaurant or bar was a big miss for a 5 star hotel I suspect the theme and design this was deliberate.
10
YU SAN
24 nov. 2025
·
A séjourné 2 nuits
Staff are all great, sweet and very helpful. Hotel is very elegant. The best is hot spring.
Staff are all great, sweet and very helpful. Hotel is very elegant. The best is hot spring.
10
Edson Kyota
6 nov. 2025
·
A séjourné 2 nuits
Hotel maravilhoso em todos os detalhes, desde o atendimento de toda a equipe, quarto e banheiro amplos e limpos, belo design, com direito a mimos com bebidas, salgados e doces a vontade em todos os andares. Otimo para quem procura privacidade e descanso nas viagens.
Hotel maravilhoso em todos os detalhes, desde o atendimento de toda a equipe, quarto e banheiro amplos e limpos, belo design, com direito a mimos com bebidas, salgados e doces a vontade em todos os andares. Otimo para quem procura privacidade e descanso nas viagens.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les espaces publics et les chambres sont largement décrits comme très propres. Quelques critiques font état d'odeurs de moisi dans la salle de bain ou la chambre, ainsi que de quelques problèmes occasionnels d'entretien ou de ménage.
Avis de voyageur à ce sujet
10
CHUYIN
23 nov. 2025
·
A séjourné 6 nuits
Clean room is good
Clean room is good
10
LOB
21 sept. 2025
·
A séjourné 4 nuits
Wonderful hotel! Well-located, close to everything, yet so peaceful. Interior is splendid, refined, clean, welcoming. Staff is helpful, polite and diligent. Room is a haven, out of this world and time. Would definitely recommend!
Wonderful hotel! Well-located, close to everything, yet so peaceful. Interior is splendid, refined, clean, welcoming. Staff is helpful, polite and diligent. Room is a haven, out of this world and time. Would definitely recommend!
8
Jonghoo
4 oct. 2025
·
A séjourné 6 nuits
치솔 소모품.. 리필 한 날도 있고... 안한 날도 있고... 치밀한 객실관리 필요해요..
치솔 소모품.. 리필 한 날도 있고... 안한 날도 있고... 치밀한 객실관리 필요해요..
8
Ching Yee Elaine
12 oct. 2025
·
A séjourné 3 nuits
房間很多個燈泡壞掉也沒有更換，清潔房間也不太理搞掂
房間很多個燈泡壞掉也沒有更換，清潔房間也不太理搞掂
10
Dane
25 nov. 2024
·
A séjourné 2 nuits
A delightful experience from start to finish. The staff and check-in process were absolutely wonderful. The rooms were spotlessly clean and the onsen was stunning.
A delightful experience from start to finish. The staff and check-in process were absolutely wonderful. The rooms were spotlessly clean and the onsen was stunning.
4
John
16 août 2025
·
A séjourné 6 nuits
I had high expectations for this property and have been wanting to stay since it’s opened, finally got our chance recently and was pretty disappointed. Some of these comments are just personal preference vs actual problems with the room/ staff. Firstly we checked out after 2 nights. We were scheduled to stay 6. Our room smelt musty, was incredibly damp ( towels wouldn’t dry, clothes become musty and moist to touch and the room was incredibly humid. We asked for a dehumidifier and they kindly obliged and it pulled out 5 litres of water over night, unfortunately it didn’t help as it just expelled hot air and made the room warm and uncomfortable. After multiple attempts and being told they were full, they offered us other rooms and unfortunately they all seem to have the same issues. They said it was because it was humid out, but we didn’t have any issues at the 4 other hotels we stayed at during our trip, and it was humid everywhere. The staff seemed indifferent about the situation. A far cry from the Intercontinental properties we stayed at. The rooms were gorgeous and the hotel itself was beautiful. But lots of little rules and quirks and the room issue would stop me from every staying there again.
I had high expectations for this property and have been wanting to stay since it’s opened, finally got our chance recently and was pretty disappointed. Some of these comments are just personal preference vs actual problems with the room/ staff. Firstly we checked out after 2 nights. We were scheduled to stay 6. Our room smelt musty, was incredibly damp ( towels wouldn’t dry, clothes become musty and moist to touch and the room was incredibly humid. We asked for a dehumidifier and they kindly obliged and it pulled out 5 litres of water over night, unfortunately it didn’t help as it just expelled hot air and made the room warm and uncomfortable. After multiple attempts and being told they were full, they offered us other rooms and unfortunately they all seem to have the same issues. They said it was because it was humid out, but we didn’t have any issues at the 4 other hotels we stayed at during our trip, and it was humid everywhere. The staff seemed indifferent about the situation. A far cry from the Intercontinental properties we stayed at. The rooms were gorgeous and the hotel itself was beautiful. But lots of little rules and quirks and the room issue would stop me from every staying there again.
10
Chin shun
10 déc. 2025
·
A séjourné 6 nuits
客房很乾凈，員工服務態度親切。溫泉挺特別的
客房很乾凈，員工服務態度親切。溫泉挺特別的
10
Serena
18 juin 2025
·
A séjourné 4 nuits
Everything was excellent. The staff was very friendly and polite, even though there was one request the staff refused to help. Yet, I understand. There was one thing really bothered me, however, was the smell of sewage in the bathroom. It was unbearable. So the last day of the trip it got really strong. Half day of our last day we couldn’t use it.
Everything was excellent. The staff was very friendly and polite, even though there was one request the staff refused to help. Yet, I understand. There was one thing really bothered me, however, was the smell of sewage in the bathroom. It was unbearable. So the last day of the trip it got really strong. Half day of our last day we couldn’t use it.
4
chi-chih
28 févr. 2026
·
A séjourné 6 nuits
房內裝潢老舊，minibar的門、鉸鏈鬆動， 房內木拉門的shoji paper,有破洞， 我們原本是不在意，想說小細節，沒去和服務員反應， 反倒是第五天，房務人員向上反應，反而晚上上門來了解狀況，這整個讓我沒辦法接受。 這告訴我、下次要先檢查房間，不然一不小心會變成自己的問題！ 也請其他消費者要特別注意了！
房內裝潢老舊，minibar的門、鉸鏈鬆動， 房內木拉門的shoji paper,有破洞， 我們原本是不在意，想說小細節，沒去和服務員反應， 反倒是第五天，房務人員向上反應，反而晚上上門來了解狀況，這整個讓我沒辦法接受。 這告訴我、下次要先檢查房間，不然一不小心會變成自己的問題！ 也請其他消費者要特別注意了！
8
Sanjeeve
5 août 2025
·
A séjourné 1 nuit
Great service, but hard to find people sometimes as it feels very quiet and isolated on the floors and in the onsen. Asked for a local sushi recommendation because their sushi restaurant was closed and the place they recommended turned out to be terrible. They were kind enough to make the reservation, though. The room itself was a bit run down considering the expense and the 5 stars: chipped paint, musty bathroom odor. And the in-room amenities were a bit lacking.
Great service, but hard to find people sometimes as it feels very quiet and isolated on the floors and in the onsen. Asked for a local sushi recommendation because their sushi restaurant was closed and the place they recommended turned out to be terrible. They were kind enough to make the reservation, though. The room itself was a bit run down considering the expense and the 5 stars: chipped paint, musty bathroom odor. And the in-room amenities were a bit lacking.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont spacieuses, sereines et conçues dans un style ryokan minimaliste, de nombreux clients soulignant le calme des étages. Certains clients ont trouvé l'éclairage trop faible et ont signalé une humidité ou des odeurs de moisi occasionnelles.
Avis de voyageur à ce sujet
10
Mats
13 févr. 2026
·
A séjourné 4 nuits
Fantastisk sted. Veldig vennlige og hjelpsomme ansatte og flotte rom. Atmosfæren er stille og rolig som var godt etter lange dager i byen.
Fantastisk sted. Veldig vennlige og hjelpsomme ansatte og flotte rom. Atmosfæren er stille og rolig som var godt etter lange dager i byen.
10
JONGJOO
19 févr. 2026
·
A séjourné 6 nuits
조용한 숙소, 넓은 욕실과 객실, 친절한 직원
조용한 숙소, 넓은 욕실과 객실, 친절한 직원
6
Azadeh
30 oct. 2023
·
A séjourné 1 nuit
This was a slightly strange experience. The property is very traditional and has some odd quirks (like taking off your shoes on entry and leaving it at the entrance). The staff are incredibly helpful and friendly but the overall feel of the hotel is dark and quite compressed. We also found the rooms to be too dark, making it hard to iron a shirt or put on makeup. The noise from the air con made it hard to sleep and the beds weren't particularly comfortable. There is a lot of focus on being eco-friendly so missing some of those key comforts you would expect at a 5 star property.
This was a slightly strange experience. The property is very traditional and has some odd quirks (like taking off your shoes on entry and leaving it at the entrance). The staff are incredibly helpful and friendly but the overall feel of the hotel is dark and quite compressed. We also found the rooms to be too dark, making it hard to iron a shirt or put on makeup. The noise from the air con made it hard to sleep and the beds weren't particularly comfortable. There is a lot of focus on being eco-friendly so missing some of those key comforts you would expect at a 5 star property.
10
Bobby
22 sept. 2023
·
Beautiful hotel with large rooms, only 6 rooms per floor. Great modern Japanese design including 8 push button light settings. Hotel provides lounge wear & kimonos which can be worn to Onsen (hot baths) for indoor/outdoor bathing. Having a natural onsen is quite rare in Tokyo. Guests are expected to remove shoes upon enter which are stored at the entrance. Located close to subway (which includes many food options) accessed through lower lobby. Staff very polite and responsive to every request. Definitely recommend this hotel.
Beautiful hotel with large rooms, only 6 rooms per floor. Great modern Japanese design including 8 push button light settings. Hotel provides lounge wear & kimonos which can be worn to Onsen (hot baths) for indoor/outdoor bathing. Having a natural onsen is quite rare in Tokyo. Guests are expected to remove shoes upon enter which are stored at the entrance. Located close to subway (which includes many food options) accessed through lower lobby. Staff very polite and responsive to every request. Definitely recommend this hotel.
10
Jason
16 juil. 2025
·
A séjourné 9 nuits
Amazing experience at a high-rise ryokan. As explained to us, a ryokan is traditionally an inn in Japan. At the Hoshinoya, this translates into a large common area with an assortment of tea, coffee and snacks available 24/7. Room was large and comfortable. Bed was comfortable. Service was friendly and reliable. The hot springs on the roof is a unique amenity. In sum, yes, you should stay here.
Amazing experience at a high-rise ryokan. As explained to us, a ryokan is traditionally an inn in Japan. At the Hoshinoya, this translates into a large common area with an assortment of tea, coffee and snacks available 24/7. Room was large and comfortable. Bed was comfortable. Service was friendly and reliable. The hot springs on the roof is a unique amenity. In sum, yes, you should stay here.
10
Carlos
9 juil. 2025
·
A séjourné 2 nuits
Modern Ryokan, with very nice and big rooms
Modern Ryokan, with very nice and big rooms
4
John
16 août 2025
·
A séjourné 6 nuits
I had high expectations for this property and have been wanting to stay since it’s opened, finally got our chance recently and was pretty disappointed. Some of these comments are just personal preference vs actual problems with the room/ staff. Firstly we checked out after 2 nights. We were scheduled to stay 6. Our room smelt musty, was incredibly damp ( towels wouldn’t dry, clothes become musty and moist to touch and the room was incredibly humid. We asked for a dehumidifier and they kindly obliged and it pulled out 5 litres of water over night, unfortunately it didn’t help as it just expelled hot air and made the room warm and uncomfortable. After multiple attempts and being told they were full, they offered us other rooms and unfortunately they all seem to have the same issues. They said it was because it was humid out, but we didn’t have any issues at the 4 other hotels we stayed at during our trip, and it was humid everywhere. The staff seemed indifferent about the situation. A far cry from the Intercontinental properties we stayed at. The rooms were gorgeous and the hotel itself was beautiful. But lots of little rules and quirks and the room issue would stop me from every staying there again.
I had high expectations for this property and have been wanting to stay since it’s opened, finally got our chance recently and was pretty disappointed. Some of these comments are just personal preference vs actual problems with the room/ staff. Firstly we checked out after 2 nights. We were scheduled to stay 6. Our room smelt musty, was incredibly damp ( towels wouldn’t dry, clothes become musty and moist to touch and the room was incredibly humid. We asked for a dehumidifier and they kindly obliged and it pulled out 5 litres of water over night, unfortunately it didn’t help as it just expelled hot air and made the room warm and uncomfortable. After multiple attempts and being told they were full, they offered us other rooms and unfortunately they all seem to have the same issues. They said it was because it was humid out, but we didn’t have any issues at the 4 other hotels we stayed at during our trip, and it was humid everywhere. The staff seemed indifferent about the situation. A far cry from the Intercontinental properties we stayed at. The rooms were gorgeous and the hotel itself was beautiful. But lots of little rules and quirks and the room issue would stop me from every staying there again.
10
Julia
24 nov. 2025
·
A séjourné 2 nuits
Staff was incredible and very kind. The hotel itself and the room was very clean and very minimalist. The rooftop onset is to die for! Gender separated. Fully nude. And the coolest sky light that opens to outside while you’re in the water. Only negative was the lighting in the room. It was pretty and all but Not great for makeup application and doing hair.
Staff was incredible and very kind. The hotel itself and the room was very clean and very minimalist. The rooftop onset is to die for! Gender separated. Fully nude. And the coolest sky light that opens to outside while you’re in the water. Only negative was the lighting in the room. It was pretty and all but Not great for makeup application and doing hair.
10
Maureen
3 oct. 2024
·
A séjourné 3 nuits
HOSHINOYA met our high expectations - but many of the notes from other reviewers rang true. Overall we really enjoyed it and would recommend. 1. We stayed 3 nights. Even if you have the budget, wouldn't recommend staying much longer than that as some of the rituals get a bit tired after a couple days (such as taking off shoes when entering). 2. Room is overall nice but not super spacious and ours smelled a bit funky. Shower is good but not incredible. Bed is good. 3. Common area is nice and the snacks and drinks available were great. 4. Welcome/arrive felt high service and exclusive. 5. Onsen is nice and unique but would have liked to have a steam room or other facilities as well 6. We did the sake tasting and enjoyed it - would recommend. 7. Location is good and we did a lot on foot our first 2 days. Great to be near Ginza and train station. 8. Expected a bit more from a service perspective but it met our needs. For example - no turn down service, front desk a bit slow to respond to inquiries.
HOSHINOYA met our high expectations - but many of the notes from other reviewers rang true. Overall we really enjoyed it and would recommend. 1. We stayed 3 nights. Even if you have the budget, wouldn't recommend staying much longer than that as some of the rituals get a bit tired after a couple days (such as taking off shoes when entering). 2. Room is overall nice but not super spacious and ours smelled a bit funky. Shower is good but not incredible. Bed is good. 3. Common area is nice and the snacks and drinks available were great. 4. Welcome/arrive felt high service and exclusive. 5. Onsen is nice and unique but would have liked to have a steam room or other facilities as well 6. We did the sake tasting and enjoyed it - would recommend. 7. Location is good and we did a lot on foot our first 2 days. Great to be near Ginza and train station. 8. Expected a bit more from a service perspective but it met our needs. For example - no turn down service, front desk a bit slow to respond to inquiries.
10
Sue
8 avr. 2025
·
There were only ~6 rooms per floor and it was always very quiet. Staff was always very respectful and customer service was excellent. We loved our experience with the hotel and would love to stay there again if opportunity arises.
There were only ~6 rooms per floor and it was always very quiet. Staff was always very respectful and customer service was excellent. We loved our experience with the hotel and would love to stay there again if opportunity arises.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est fréquemment salué pour son attention, sa gentillesse et son professionnalisme exceptionnels. Cependant, plusieurs clients mentionnent des politiques rigides, une réactivité incohérente et des interactions occasionnelles désagréables ou indifférentes.
Avis de voyageur à ce sujet
4
Miss Pooja
14 nov. 2023
·
A séjourné 5 nuits
Room looked beautiful but the bed was super uncomfortable. Staff at hoshinoya are rigid and not very accommodating. I had an evening flight so I checked out of the hotel and visited Tokyo as my final day. When I returned, I asked to use the communal shower at the hotel prior to travelling to the airport. I was told No. As this hotel is very expensive per night, I was surprised they didnot let me use the shower area. I haven’t had this experience anywhere else in a 5 star property.
Room looked beautiful but the bed was super uncomfortable. Staff at hoshinoya are rigid and not very accommodating. I had an evening flight so I checked out of the hotel and visited Tokyo as my final day. When I returned, I asked to use the communal shower at the hotel prior to travelling to the airport. I was told No. As this hotel is very expensive per night, I was surprised they didnot let me use the shower area. I haven’t had this experience anywhere else in a 5 star property.
10
Yetlee
2 janv. 2026
·
A séjourné 2 nuits
The finest luxury hotel we have ever stayed in—truly deserving of full marks in every way. The staff were exceptionally attentive, ensuring every detail of our stay was perfect. We enjoyed a traditional ryokan breakfast and dined at Sushi Otemon Omakase—both experiences exceeded all expectations and were simply unforgettable. The onsen was divine, beyond words, offering pure relaxation and serenity. Guest hospitality was impeccable throughout, and the architecture and interior design are nothing short of spectacular. From the moment we stepped into the hotel, it was a fully immersive aesthetic experience. If you’re looking for a 5-star hotel in Tokyo, this is the one to choose—highly recommended.
The finest luxury hotel we have ever stayed in—truly deserving of full marks in every way. The staff were exceptionally attentive, ensuring every detail of our stay was perfect. We enjoyed a traditional ryokan breakfast and dined at Sushi Otemon Omakase—both experiences exceeded all expectations and were simply unforgettable. The onsen was divine, beyond words, offering pure relaxation and serenity. Guest hospitality was impeccable throughout, and the architecture and interior design are nothing short of spectacular. From the moment we stepped into the hotel, it was a fully immersive aesthetic experience. If you’re looking for a 5-star hotel in Tokyo, this is the one to choose—highly recommended.
4
Natalie
13 mai 2025
·
A séjourné 3 nuits
It had no facilities staff were cold charged for a 1 pm check in. Massage was given but was told straight no relaxation room and told we could not use changing area as cleaning and closed at 11.30am Breakfast was cold and ok if you’re Japanese. Unhelpful staff with very limited English speaking very unwelcoming. Very expensive for what it is!
It had no facilities staff were cold charged for a 1 pm check in. Massage was given but was told straight no relaxation room and told we could not use changing area as cleaning and closed at 11.30am Breakfast was cold and ok if you’re Japanese. Unhelpful staff with very limited English speaking very unwelcoming. Very expensive for what it is!
10
Peter
22 août 2025
·
A séjourné 2 nuits
Beautiful place. Exceptional service from the staff. The Lounge area on the floor is excellent. Definitely will come back to try the seasonal dining again. Thanks to the team who bring this excellent service.
Beautiful place. Exceptional service from the staff. The Lounge area on the floor is excellent. Definitely will come back to try the seasonal dining again. Thanks to the team who bring this excellent service.
2
GUK
20 déc. 2023
·
A séjourné 2 nuits
1st day we arrived was good with staff. 2nd day - Breakfast : Staff did not explained about food and food was not warm, it was cold. We need a water so i called staff but they did not answer so i went out of room and looking for staff. 3rd day (check out at 11:30) - when i went to reception to check out, staff did not say hello and did not asking any question like " how was stay in Hoshinoya?", they just gave to me paper to pay bill. I felt so upset about staff. I have been many Aman resort,Hyatt,Hilton,W hotel, Ritz carton and so on around world. Their staff so kind but Hoshinoya Staff are so terrible in reception. My daughter asked some drink when we check out, but staff laught and reject to give some drink. I felt so much terrible and very upset. I felt they ignore me. I did decide not use Hoshinoya hotel anymore in my life and tell my experience to my people. How staff say "No" when we ask some drinks when we check out? Is this your hotel's customer service rule? We spend about 1500yen per night, but service your your hotel less than 300yen per night's hotel. Thank you so much Hoshinoya's terrible customer service and I'll never forget the feeling of being ignored. for the rest of my life.
1st day we arrived was good with staff. 2nd day - Breakfast : Staff did not explained about food and food was not warm, it was cold. We need a water so i called staff but they did not answer so i went out of room and looking for staff. 3rd day (check out at 11:30) - when i went to reception to check out, staff did not say hello and did not asking any question like " how was stay in Hoshinoya?", they just gave to me paper to pay bill. I felt so upset about staff. I have been many Aman resort,Hyatt,Hilton,W hotel, Ritz carton and so on around world. Their staff so kind but Hoshinoya Staff are so terrible in reception. My daughter asked some drink when we check out, but staff laught and reject to give some drink. I felt so much terrible and very upset. I felt they ignore me. I did decide not use Hoshinoya hotel anymore in my life and tell my experience to my people. How staff say "No" when we ask some drinks when we check out? Is this your hotel's customer service rule? We spend about 1500yen per night, but service your your hotel less than 300yen per night's hotel. Thank you so much Hoshinoya's terrible customer service and I'll never forget the feeling of being ignored. for the rest of my life.
2
neena
9 juil. 2025
·
A séjourné 1 nuit
Horrible customer service. Booked for wrong day. No service or help resolving the issue. Horrible experience
Horrible customer service. Booked for wrong day. No service or help resolving the issue. Horrible experience
4
John
16 août 2025
·
A séjourné 6 nuits
I had high expectations for this property and have been wanting to stay since it’s opened, finally got our chance recently and was pretty disappointed. Some of these comments are just personal preference vs actual problems with the room/ staff. Firstly we checked out after 2 nights. We were scheduled to stay 6. Our room smelt musty, was incredibly damp ( towels wouldn’t dry, clothes become musty and moist to touch and the room was incredibly humid. We asked for a dehumidifier and they kindly obliged and it pulled out 5 litres of water over night, unfortunately it didn’t help as it just expelled hot air and made the room warm and uncomfortable. After multiple attempts and being told they were full, they offered us other rooms and unfortunately they all seem to have the same issues. They said it was because it was humid out, but we didn’t have any issues at the 4 other hotels we stayed at during our trip, and it was humid everywhere. The staff seemed indifferent about the situation. A far cry from the Intercontinental properties we stayed at. The rooms were gorgeous and the hotel itself was beautiful. But lots of little rules and quirks and the room issue would stop me from every staying there again.
I had high expectations for this property and have been wanting to stay since it’s opened, finally got our chance recently and was pretty disappointed. Some of these comments are just personal preference vs actual problems with the room/ staff. Firstly we checked out after 2 nights. We were scheduled to stay 6. Our room smelt musty, was incredibly damp ( towels wouldn’t dry, clothes become musty and moist to touch and the room was incredibly humid. We asked for a dehumidifier and they kindly obliged and it pulled out 5 litres of water over night, unfortunately it didn’t help as it just expelled hot air and made the room warm and uncomfortable. After multiple attempts and being told they were full, they offered us other rooms and unfortunately they all seem to have the same issues. They said it was because it was humid out, but we didn’t have any issues at the 4 other hotels we stayed at during our trip, and it was humid everywhere. The staff seemed indifferent about the situation. A far cry from the Intercontinental properties we stayed at. The rooms were gorgeous and the hotel itself was beautiful. But lots of little rules and quirks and the room issue would stop me from every staying there again.
10
Gabriel
29 janv. 2026
·
A séjourné 3 nuits
Incredible staff and incredible experience.
Incredible staff and incredible experience.
10
Ryan
3 avr. 2025
·
A séjourné 3 nuits
This was such a top-tier experience. The service was unbelievable. The sheer number of staff people who could not be more helpful. I was a first-time visitor to Japan from New York City, and they made all the right moves in terms of comfort and anticipation of our group’s needs. In fact, I hurt my foot pretty seriously on the first day of our stay, and three staff members helped me immediately - one with a special Japanese ice pack and two others with finding the best English speaking orthopedic doctor and even with ordering me a special walking boot from Amazon Japan when the doctor did not have my size. I’ve been in a lot of hotels in a lot of cities, and I would rank this in the top 3 I’ve ever experienced.
This was such a top-tier experience. The service was unbelievable. The sheer number of staff people who could not be more helpful. I was a first-time visitor to Japan from New York City, and they made all the right moves in terms of comfort and anticipation of our group’s needs. In fact, I hurt my foot pretty seriously on the first day of our stay, and three staff members helped me immediately - one with a special Japanese ice pack and two others with finding the best English speaking orthopedic doctor and even with ordering me a special walking boot from Amazon Japan when the doctor did not have my size. I’ve been in a lot of hotels in a lot of cities, and I would rank this in the top 3 I’ve ever experienced.
10
Sung
25 sept. 2025
·
A séjourné 3 nuits
Truly one of the best hotel experiences I’ve ever had. Hoshinoya Tokyo is an excellent accommodation and their staff is equally amazing. Their attention to detail and care towards their guests is outstanding and unmatched. I will definitely be returning every opportunity I get. Thank you, Hoshinoya staff, for an unforgettable experience.
Truly one of the best hotel experiences I’ve ever had. Hoshinoya Tokyo is an excellent accommodation and their staff is equally amazing. Their attention to detail and care towards their guests is outstanding and unmatched. I will definitely be returning every opportunity I get. Thank you, Hoshinoya staff, for an unforgettable experience.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Situé dans le quartier des affaires d'Otemachi près de la gare de Tokyo avec un accès direct au métro, ce qui permet de rejoindre facilement les principaux sites touristiques. Le quartier est calme le week-end et offre moins de restaurants et de vie nocturne à proximité.
Avis de voyageur à ce sujet
10
Phillip
5 nov. 2023
·
A séjourné 3 nuits
Beautiful Japanese style hotel with excellent amenities and attentive professional staff. Located close to transport options on a quiet side street in financial district. This is not a western style hotel but there are plenty of those from which to choose. Highly recommended.
Beautiful Japanese style hotel with excellent amenities and attentive professional staff. Located close to transport options on a quiet side street in financial district. This is not a western style hotel but there are plenty of those from which to choose. Highly recommended.
10
Carmen
2 avr. 2024
·
Absolutely gorgeous hotel. Amazing staff as well. Rooms were spacious and beautiful. Lovely tea and snacks included as well. We used the Osen, gym nearby (extra change), hand the traditional dinner and breakfast in our room and toured around Tokyo. The hotel is located in the financial district which was a little too quiet on the weekends and none of the underground restaurants were open. Other than that, our experience was perfect. Would definitely recommend.
Absolutely gorgeous hotel. Amazing staff as well. Rooms were spacious and beautiful. Lovely tea and snacks included as well. We used the Osen, gym nearby (extra change), hand the traditional dinner and breakfast in our room and toured around Tokyo. The hotel is located in the financial district which was a little too quiet on the weekends and none of the underground restaurants were open. Other than that, our experience was perfect. Would definitely recommend.
10
Ahmed
2 sept. 2025
·
A séjourné 3 nuits
Great staff. Area not busy during weekend
Great staff. Area not busy during weekend
10
joakim
3 mai 2025
·
A séjourné 4 nuits
Fantastiskt Modern Ryokan. Tänk på att utbudet i restaurant är begränsat och att hotellet saknar bar egen bar ligger i finansdistriktet så det är inte så mycket nattliv och restauranger på gatorna här. Under varje skyskrapa finns dock en massa restauranger och takbarer finns också nära. Superbra kommunikationer hit och gångavstånd från Tokyo Centralstation. Boka det här om du vill ha en Supermodern Onsen/Ryokan mitt i stan med lugn och tyst miljö.
Fantastiskt Modern Ryokan. Tänk på att utbudet i restaurant är begränsat och att hotellet saknar bar egen bar ligger i finansdistriktet så det är inte så mycket nattliv och restauranger på gatorna här. Under varje skyskrapa finns dock en massa restauranger och takbarer finns också nära. Superbra kommunikationer hit och gångavstånd från Tokyo Centralstation. Boka det här om du vill ha en Supermodern Onsen/Ryokan mitt i stan med lugn och tyst miljö.
10
Sheue Mei Vivian
29 juin 2025
·
A séjourné 2 nuits
Even though it’s in a busy business area, the moment you step inside Hoshinoya Tokyo, you're instantly transported to a tranquil and cozy ryokan. We love how comfortable the rooms are, the inviting lounge, and the onsen with the cold milk afterward. The building is just a 2-3 min walk from Otemachi subway or 10-15 mins stroll to Tokyo Station.
Even though it’s in a busy business area, the moment you step inside Hoshinoya Tokyo, you're instantly transported to a tranquil and cozy ryokan. We love how comfortable the rooms are, the inviting lounge, and the onsen with the cold milk afterward. The building is just a 2-3 min walk from Otemachi subway or 10-15 mins stroll to Tokyo Station.
10
Chelsea
4 août 2024
·
A séjourné 3 nuits
Great location Close to Tokyo station Wonderful staff and service
Great location Close to Tokyo station Wonderful staff and service
8
pilho
7 févr. 2026
·
A séjourné 1 nuit
친절하고 좋은 시설이지만 주변에 뭐가 많이 없음
친절하고 좋은 시설이지만 주변에 뭐가 많이 없음
8
Gina
16 sept. 2024
·
A séjourné 1 nuit
Property was difficult to locate in the business district. Checking in was quick and easy. Those with tattoos are able to use the hot spring. When we arrived, there were four other females who were leaving. We had the place to ourselves. The open air ceiling was breathless. The common area had drinks, small rice cracker snacks, and single wrapped ice cream balls similar to small bon bons. Checkout was quick. Charged for hot springs usage for all in our party and a service fee. I knew about the fee from another review so I wasn’t shocked when it was approximately half the price of our room.
Property was difficult to locate in the business district. Checking in was quick and easy. Those with tattoos are able to use the hot spring. When we arrived, there were four other females who were leaving. We had the place to ourselves. The open air ceiling was breathless. The common area had drinks, small rice cracker snacks, and single wrapped ice cream balls similar to small bon bons. Checkout was quick. Charged for hot springs usage for all in our party and a service fee. I knew about the fee from another review so I wasn’t shocked when it was approximately half the price of our room.
10
Laura
27 mars 2023
·
A séjourné 3 nuits
Fantastic property! Loved everything from the peaceful environment, to the incredible service and countless extras like sake tasting in the lobby while listening to traditional music, the lounge on each floor and of course the spectacular onsen on the 17th! The property is well located at only a 10-15 minute walk from Tokyo Station, and connected to Otemachi subway station. We were able to walk to the East Gardens of the Imperial Palace in 10 minutes, and the Ginza area in 25-30 minutes,
Fantastic property! Loved everything from the peaceful environment, to the incredible service and countless extras like sake tasting in the lobby while listening to traditional music, the lounge on each floor and of course the spectacular onsen on the 17th! The property is well located at only a 10-15 minute walk from Tokyo Station, and connected to Otemachi subway station. We were able to walk to the East Gardens of the Imperial Palace in 10 minutes, and the Ginza area in 25-30 minutes,
10
Ying Lu
11 nov. 2025
·
A séjourné 7 nuits
After seven nights at this hotel, I nearly didn't want to leave. The atmosphere was very tranquil and calm and everything was always taken care of, even sometimes before you ask for it. I would highly recommend this hotel for people who want more space in their hotel rooms, higher quality of products and service, and who want access to a natural onsen in the city. I had two young kids with us and they loved it too. The hotel is in the business district of Tokyo, but it is so close to Tokyo Station and the metro is linked underground to the hotel (with 4 or 5 different lines), so it was very easy to get to anywhere. We will definitely come back again.
After seven nights at this hotel, I nearly didn't want to leave. The atmosphere was very tranquil and calm and everything was always taken care of, even sometimes before you ask for it. I would highly recommend this hotel for people who want more space in their hotel rooms, higher quality of products and service, and who want access to a natural onsen in the city. I had two young kids with us and they loved it too. The hotel is in the business district of Tokyo, but it is so close to Tokyo Station and the metro is linked underground to the hotel (with 4 or 5 different lines), so it was very easy to get to anywhere. We will definitely come back again.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Les possibilités de restauration sur place sont limitées et se font principalement sur réservation, avec des fermetures occasionnelles ; beaucoup souhaiteraient davantage d'options décontractées. Les commentaires sur le petit-déjeuner varient des sets traditionnels excellents aux plaintes concernant le coût, le choix limité d'options occidentales ou la qualité incohérente.
Avis de voyageur à ce sujet
10
Kenneth
4 nov. 2025
·
A séjourné 6 nuits
Super nice hotel. Missing a more western breakfast. Excellent service. Missed information about what was available in the lounge as well as the TV only had japanese letters - we never figured out how to use it. All in all a super recommendable hotel.
Super nice hotel. Missing a more western breakfast. Excellent service. Missed information about what was available in the lounge as well as the TV only had japanese letters - we never figured out how to use it. All in all a super recommendable hotel.
10
raffaele
27 nov. 2025
·
A séjourné 4 nuits
Nice design, very good breakfast, stunning onsen. A real great experience.
Nice design, very good breakfast, stunning onsen. A real great experience.
10
Yetlee
2 janv. 2026
·
A séjourné 2 nuits
The finest luxury hotel we have ever stayed in—truly deserving of full marks in every way. The staff were exceptionally attentive, ensuring every detail of our stay was perfect. We enjoyed a traditional ryokan breakfast and dined at Sushi Otemon Omakase—both experiences exceeded all expectations and were simply unforgettable. The onsen was divine, beyond words, offering pure relaxation and serenity. Guest hospitality was impeccable throughout, and the architecture and interior design are nothing short of spectacular. From the moment we stepped into the hotel, it was a fully immersive aesthetic experience. If you’re looking for a 5-star hotel in Tokyo, this is the one to choose—highly recommended.
The finest luxury hotel we have ever stayed in—truly deserving of full marks in every way. The staff were exceptionally attentive, ensuring every detail of our stay was perfect. We enjoyed a traditional ryokan breakfast and dined at Sushi Otemon Omakase—both experiences exceeded all expectations and were simply unforgettable. The onsen was divine, beyond words, offering pure relaxation and serenity. Guest hospitality was impeccable throughout, and the architecture and interior design are nothing short of spectacular. From the moment we stepped into the hotel, it was a fully immersive aesthetic experience. If you’re looking for a 5-star hotel in Tokyo, this is the one to choose—highly recommended.
10
JACQUES
9 août 2025
·
A séjourné 8 nuits
HOSHINOYA Tokyo is a very specific hotel, a very japanese hotel. It is a luxary hotel but far very different from the classical luxary hotels: shoes must be left at the entrance, no breakfast except on revervation and very typical japanese breakfasts, no swiming pool but a japanse onsen, no dinner except on reservation. It must be tried once, it is very calm, very very very clean, everythink in the hotel is japanese, every single detail is thought in a japanse way. It is located in the financial district with a few bars and restaurants but the subway station is very near with 4 lines.
HOSHINOYA Tokyo is a very specific hotel, a very japanese hotel. It is a luxary hotel but far very different from the classical luxary hotels: shoes must be left at the entrance, no breakfast except on revervation and very typical japanese breakfasts, no swiming pool but a japanse onsen, no dinner except on reservation. It must be tried once, it is very calm, very very very clean, everythink in the hotel is japanese, every single detail is thought in a japanse way. It is located in the financial district with a few bars and restaurants but the subway station is very near with 4 lines.
6
Paulo
12 mai 2025
·
A séjourné 2 nuits
This hotel is beautifully designed. Detailed and a peaceful escape into a modern version of a traditional Japanese Ryokan. Having stayed at several traditional Ryokans, we knew this setting well and looked forward to an upscale modern accommodation. I would have given it 5 stars but here is where it broke down for us. At check in, we were asked if we wanted breakfast in the morning and were given a choice of a Japanese style Breakfast or a Western style breakfast. My partner chose the Japanese and I decided to go with the Western style since by this point, I wanted something familiar after delving deep into Japanese cuisine. At breakfast, everything seemed fine until my Western breakfast arrived. It wasn’t western at all. More than half the items were traditional Japanese breakfast foods with only some breads, yogurt and scrambled eggs as a hint to western style breakfast. I didn’t eat most of it, couldn’t, wasn’t in the mood for another Japanese breakfast. When I questioned this at check out and said I didn’t get what was sold, Just an explanation of what the hotel represented and breakfast was their interpretation of Western. I told them, it wasn’t western style breakfast and they should not sell it as such. Still no adjustment to the bill and blank stares of incompetence to resolve the issue. At this level, pricing & hotel of this stature, you should be able to resolve issues when they arise. Service otherwise goes smooth as long as there are no issues.
This hotel is beautifully designed. Detailed and a peaceful escape into a modern version of a traditional Japanese Ryokan. Having stayed at several traditional Ryokans, we knew this setting well and looked forward to an upscale modern accommodation. I would have given it 5 stars but here is where it broke down for us. At check in, we were asked if we wanted breakfast in the morning and were given a choice of a Japanese style Breakfast or a Western style breakfast. My partner chose the Japanese and I decided to go with the Western style since by this point, I wanted something familiar after delving deep into Japanese cuisine. At breakfast, everything seemed fine until my Western breakfast arrived. It wasn’t western at all. More than half the items were traditional Japanese breakfast foods with only some breads, yogurt and scrambled eggs as a hint to western style breakfast. I didn’t eat most of it, couldn’t, wasn’t in the mood for another Japanese breakfast. When I questioned this at check out and said I didn’t get what was sold, Just an explanation of what the hotel represented and breakfast was their interpretation of Western. I told them, it wasn’t western style breakfast and they should not sell it as such. Still no adjustment to the bill and blank stares of incompetence to resolve the issue. At this level, pricing & hotel of this stature, you should be able to resolve issues when they arise. Service otherwise goes smooth as long as there are no issues.
8
Jacques
17 oct. 2025
·
A séjourné 3 nuits
Breakfast should not be by reservation. We had to go to other hotels in the area for breakfast.
Breakfast should not be by reservation. We had to go to other hotels in the area for breakfast.
4
SANGWON
21 déc. 2025
·
A séjourné 2 nuits
Breakfast is too bad for that price. Not good at all.
Breakfast is too bad for that price. Not good at all.
10
ALUN
14 mai 2025
·
A séjourné 3 nuits
This hotel was absolutely phenomenal. Only the limited dining options (inside and in the surrounding area) could be considered dings. We will definitely be returning to this wonderfully calm and serene environment.
This hotel was absolutely phenomenal. Only the limited dining options (inside and in the surrounding area) could be considered dings. We will definitely be returning to this wonderfully calm and serene environment.
8
Francis
30 avr. 2025
·
A séjourné 2 nuits
Whilst the hotel was overall very nice it was over priced generally. At nearly double the price of other 5 star hotels we stayed at on this trip. The staff were excellent and very attentive. I felt no Cafe or restaurant or bar was a big miss for a 5 star hotel I suspect the theme and design this was deliberate.
Whilst the hotel was overall very nice it was over priced generally. At nearly double the price of other 5 star hotels we stayed at on this trip. The staff were excellent and very attentive. I felt no Cafe or restaurant or bar was a big miss for a 5 star hotel I suspect the theme and design this was deliberate.
4
Craig
29 avr. 2025
·
A séjourné 2 nuits
Hotel design was beautiful. The fact that I couldn't have a meal with a friend and the hotel was unexpected and too limiting. Created much hassle for me as I'm usually meeting friends for coffee or lunch at my hotel. Not much of anything around the hotel that's easy to get to for a meal. Everything is closed on the weekends.
Hotel design was beautiful. The fact that I couldn't have a meal with a friend and the hotel was unexpected and too limiting. Created much hassle for me as I'm usually meeting friends for coffee or lunch at my hotel. Not much of anything around the hotel that's easy to get to for a meal. Everything is closed on the weekends.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Chantal Renée
il y a 3 semaines
·
A séjourné 6 nuits
Nous avons passé une semaine dans cette hôtel magnifique. Pour manger et déjeuner nous préférions prendre le métro à deux minutes à pied et choisir ce que nous voulions manger. Les chambres sont très belles grande et très propre un peu sombre car lumière tamisée mais on si fait. L’hôtel est situé dans un quartier des banques donc pour sortir deux minutes à pieds et prendre le métro pour aller où vous voulez donc situation très pratique si on aime le calme la nuit en dehors de la cohue touristique. Pour ceux qui aiment faire la fête la nuit, l’hôtel n’est pas recommandé.
Nous avons passé une semaine dans cette hôtel magnifique. Pour manger et déjeuner nous préférions prendre le métro à deux minutes à pied et choisir ce que nous voulions manger. Les chambres sont très belles grande et très propre un peu sombre car lumière tamisée mais on si fait. L’hôtel est situé dans un quartier des banques donc pour sortir deux minutes à pieds et prendre le métro pour aller où vous voulez donc situation très pratique si on aime le calme la nuit en dehors de la cohue touristique. Pour ceux qui aiment faire la fête la nuit, l’hôtel n’est pas recommandé.
10
Mélanie
19 avr. 2026
·
A séjourné 2 nuits
L'expérience et le lieu sont magiques. Nous avons passé un séjour exceptionnel. Merci a toute l'équipe de l'hoshinoya Tokyo.
L'expérience et le lieu sont magiques. Nous avons passé un séjour exceptionnel. Merci a toute l'équipe de l'hoshinoya Tokyo.
10
jean yves
27 mars 2026
·
A séjourné 7 nuits
Une semaine de confort d’élégance et de spiritualité . Ce Ryokan urbain est un écrin au cœur de Tokyo. Le personnel est adorable.
Une semaine de confort d’élégance et de spiritualité . Ce Ryokan urbain est un écrin au cœur de Tokyo. Le personnel est adorable.
10
Laura
23 mars 2026
·
A séjourné 4 nuits
Parfait
Parfait
10
hakim
16 déc. 2025
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A séjourné 6 nuits
Hôtel incroyable !!
Hôtel incroyable !!
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 00:00
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-26: NO DATA
- 2026-09-27: 1683.309474609375USD
- 2026-09-28: 1677.32475USD
- 2026-09-29: 1280.580335888672USD
- 2026-09-30: 1184.3096998535157USD
- 2026-10-01: 1438.042834350586USD
- 2026-10-02: NO DATA
- 2026-10-03: NO DATA
- 2026-10-04: NO DATA
- 2026-10-05: 1526.4098517333985USD
- 2026-10-06: NO DATA
- 2026-10-07: 1398.5899556762695USD
- 2026-10-08: 1526.4098517333985USD
- 2026-10-09: 1526.4098517333985USD
- 2026-10-10: 1667.4099079101563USD
- 2026-10-11: 2146.0898462036134USD
- 2026-10-12: 1526.4098517333985USD
- 2026-10-13: 2090.399925769043USD
- 2026-10-14: 1244.4299016723633USD
- 2026-10-15: 2047.1950530395509USD
- 2026-10-16: 1385.4199462280274USD
- 2026-10-17: 1949.4098812133789USD
- 2026-10-18: 2471.983825488281USD
- 2026-10-19: NO DATA
- 2026-10-20: NO DATA
- 2026-10-21: 2277.1975864379883USD
- 2026-10-22: NO DATA
- 2026-10-23: 2090.399925769043USD
- 2026-10-24: 1667.4099079101563USD
- 2026-10-25: 1667.4099079101563USD
- 2026-10-26: 2679.1556912841797USD
- 2026-10-27: 1683.2698452758789USD
- 2026-10-28: NO DATA
- 2026-10-29: 3114.2699213378905USD
- 2026-10-30: 2496.3393186035155USD
- 2026-10-31: 2496.3393186035155USD
- 2026-11-01: 2314.26992409668USD
- 2026-11-02: 2288.2187126586914USD
- 2026-11-03: 2314.26992409668USD
- 2026-11-04: 2288.2187126586914USD
- 2026-11-05: 2691.8301254882813USD
- 2026-11-06: 2511.269982861328USD
- 2026-11-07: 2483.374825488281USD
- 2026-11-08: 2483.374825488281USD
- 2026-11-09: 2288.5885864379884USD
- 2026-11-10: 2496.3393186035155USD
- 2026-11-11: NO DATA
- 2026-11-12: 2693.771823779297USD
- 2026-11-13: 2483.374825488281USD
- 2026-11-14: 2483.374825488281USD
- 2026-11-15: 2300.2321017700197USD
- 2026-11-16: 2092.396687976074USD
- 2026-11-17: 2092.396687976074USD
- 2026-11-18: 2288.5885864379884USD
- 2026-11-19: 2288.5885864379884USD
- 2026-11-20: 2496.3393186035155USD
- 2026-11-21: 2483.374825488281USD
- 2026-11-22: 2511.269982861328USD
- 2026-11-23: 2496.3393186035155USD
- 2026-11-24: 2092.396687976074USD
- 2026-11-25: 2106.2698747558593USD
- 2026-11-26: 2163.7521534667967USD
L'heure d'arrivée commence à 15:00 L'heure d'arrivée se termine à 23:59 L'heure de départ se termine à 12:00
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
Conditions d'âge
L'âge minimum pour l'enregistrement est de 18 ans
Animaux de compagnie
Animaux non autorisés ;
Services de réception
Le personnel de la réception accueillera les clients à leur arrivée dans l'établissement. Pour toute question, veuillez contacter l'établissement en utilisant les informations figurant sur la confirmation de réservation. Les informations fournies par l'établissement peuvent être traduites à l'aide d'outils de traduction automatique. Le service de nettoyage est assuré tous les 3 jours. Les frais de ménage indiqués s'appliquent pour toute demande de nettoyage supplémentaire. La collecte des déchets et le remplacement des serviettes sont assurés quotidiennement sans frais.
Identification
Une pièce d'identité avec photo délivrée par le gouvernement ainsi qu'une carte de crédit, une carte de débit ou un dépôt en espèces peuvent être exigés lors de l'enregistrement pour les frais accessoires ;
Politique concernant les enfants et les lits d'appoint
Des frais pour personne supplémentaire peuvent s'appliquer et varier selon la politique de l'établissement ; Un enfant de 3 ans ou moins séjourne gratuitement, par adulte enregistré, lorsqu'il occupe la chambre du parent ou du tuteur en utilisant la literie existante ; Aucun lit bébé (lit pour nourrisson) n'est disponible. Aucun lit d'appoint/lit supplémentaire n'est disponible
Restauration
Profitez d'un repas au restaurant, ou restez sur place et profitez du service d'étage du ryokan (pendant des heures limitées). Des petits-déjeuners complets sont disponibles tous les jours de 7h00 à 11h00 moyennant des frais. Frais pour le petit-déjeuner complet : environ 5500 JPY pour les adultes et 1760 JPY pour les enfants ;
Frais et taxes obligatoires
Il vous sera demandé de payer les frais suivants à l'établissement. Les frais peuvent inclure les taxes applicables :
- Une taxe de séjour peut être perçue à l'établissement. La taxe de séjour varie de 100 à 10 000 JPY par personne et par nuit, en fonction du tarif de la chambre par nuit. Veuillez noter que d'autres exonérations peuvent s'appliquer. Pour plus de détails, veuillez contacter l'établissement en utilisant les informations figurant sur la confirmation de réservation reçue après la réservation.
- Une taxe est imposée par la ville : 150,00 JPY par personne et par nuit. Cette taxe ne s'applique pas aux enfants de moins de 12 ans.
Équipements populaires
Restaurant
Sauna
Chambres non-fumeurs
Réfrigérateur
Ascenseur
Service en chambre
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Sauna
Réfrigérateur
Télévision
Serviettes
Douche
Petit-déjeuner en chambre
Breakfast Service
Smoke-Free Property
Wheelchair Accessible (Limited)
Services
Ascenseur
Magasins
Consigne à bagage
Magasin de souvenirs/Cadeaux
24-Hour Front Desk