HOSHINOYA Tokyo
US$ 1.122
/noite
Média para setembro
Preços para HOSHINOYA Tokyo
Selecione datas para ver preços e disponibilidade
US$ 1.122
/noite
Média para setembro
Preços médios mensais
Em HOSHINOYA Tokyo, o preço por noite é, em média, US$ 738 no mês mais barato (fevereiro) e US$ 1.684 no mês mais caro (abril), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 850 |
| fevereiro | US$ 738 |
| março | US$ 1.227 |
| abril | US$ 1.684 |
| maio | US$ 1.397 |
| junho | US$ 1.178 |
| julho | US$ 915 |
| agosto | US$ 856 |
| setembro | US$ 1.122 |
| outubro | US$ 1.648 |
| novembro | US$ 1.371 |
| dezembro | US$ 1.202 |
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set. · US$ 1.122
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Mais caro: abril (aprox. US$ 1.684)
Mais barato: fevereiro (aprox. US$ 738)
Sobre este alojamento
Luxury ryokan in Tokyo with hot springs, well-appointed bathrooms, and exceptional service. Enjoy a garden view and 24-hour room service.
Localização
HOSHINOYA Tokyo fica em Chiyoda, uma zona de Tóquio, e está perto de uma estação de metro. Pode apreciar alguma da natureza local em Parque de Ueno e Baía de Tóquio, ao passo que Jardim Nacional de Shinjuku Gyoen Tokyo Disneyland® são atrações locais famosas. Gostaria de se divertir num evento ou jogo? Verifique a agenda de Tokyo Dome ou Nippon Budokan.
Restaurante
Sauna
Quartos de não fumadores
Frigorífico
Elevador
Serviço de quartos
Opções de quartos
16
Quarto Triplo Executivo
Detalhes do quarto
3× Camas Individuais
Dormidas 3
894 ft²
Vista para a cidadeAr condicionadoAquecimentoWi-Fi (gratuito)Bebida de boas-vindas (grátis)
8
Sakura (Deluxe )
Detalhes do quarto
2 Camas Individuais
Dormidas 2
442 ft²
Vista para a cidadeAr condicionadoAquecimentoWi-Fi (gratuito)Bebida de boas-vindas (grátis)
15
Yuri Deluxe King
Detalhes do quarto
1 UNKNOWN
Dormidas 2
442 ft²
Vista para a cidadeAr condicionadoAquecimentoWi-Fi (gratuito)Bebida de boas-vindas (grátis)
Avaliações dos hóspedes sobre HOSHINOYA Tokyo
9.5
Extraordinário
Com base em 37 avaliações verificadas
Quem se hospeda aqui?
Negócios
5%
Casal
45%
Família
32%
Grupos
12%
Individual
4%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No HOSHINOYA Tóquio, os hóspedes elogiam consistentemente a atmosfera serena e no estilo ryokan, a equipe atenciosa, o design elegante e um destaque: um onsen no terraço. Observam também uma localização central no distrito comercial, com fácil acesso ao transporte, mas um ambiente mais calmo e menos opções de restaurantes nas proximidades.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No HOSHINOYA Tóquio, os hóspedes elogiam consistentemente a atmosfera serena e no estilo ryokan, a equipe atenciosa, o design elegante e um destaque: um onsen no terraço. Observam também uma localização central no distrito comercial, com fácil acesso ao transporte, mas um ambiente mais calmo e menos opções de restaurantes nas proximidades.
Os quartos são geralmente espaçosos, minimalistas e tranquilos, embora alguns comentários mencionem iluminação fraca e condições ocasionalmente mofadas ou úmidas. As opções de refeições são limitadas e dependem de reservas; a qualidade do café da manhã e as opções ocidentais recebem avaliações mistas. O serviço é amplamente considerado caloroso e atencioso, mas alguns hóspedes experimentaram políticas rígidas, respostas lentas ou tratamento pouco prestativo de problemas. No geral, espere uma estadia japonesa tranquila e sofisticada, centrada no onsen e na atmosfera calma.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
O onsen no terraço é um destaque e os lounges no andar com lanches são apreciados; há um spa disponível. Vários hóspedes notaram instalações limitadas, como a falta de um bar e poucos restaurantes no local.
Avaliações dos hóspedes relacionadas
10
Yetlee
2 de jan. de 2026
·
A estadia foi de 2 noites
The finest luxury hotel we have ever stayed in—truly deserving of full marks in every way. The staff were exceptionally attentive, ensuring every detail of our stay was perfect. We enjoyed a traditional ryokan breakfast and dined at Sushi Otemon Omakase—both experiences exceeded all expectations and were simply unforgettable. The onsen was divine, beyond words, offering pure relaxation and serenity. Guest hospitality was impeccable throughout, and the architecture and interior design are nothing short of spectacular. From the moment we stepped into the hotel, it was a fully immersive aesthetic experience. If you’re looking for a 5-star hotel in Tokyo, this is the one to choose—highly recommended.
The finest luxury hotel we have ever stayed in—truly deserving of full marks in every way. The staff were exceptionally attentive, ensuring every detail of our stay was perfect. We enjoyed a traditional ryokan breakfast and dined at Sushi Otemon Omakase—both experiences exceeded all expectations and were simply unforgettable. The onsen was divine, beyond words, offering pure relaxation and serenity. Guest hospitality was impeccable throughout, and the architecture and interior design are nothing short of spectacular. From the moment we stepped into the hotel, it was a fully immersive aesthetic experience. If you’re looking for a 5-star hotel in Tokyo, this is the one to choose—highly recommended.
10
JACQUES
9 de ago. de 2025
·
A estadia foi de 8 noites
HOSHINOYA Tokyo is a very specific hotel, a very japanese hotel. It is a luxary hotel but far very different from the classical luxary hotels: shoes must be left at the entrance, no breakfast except on revervation and very typical japanese breakfasts, no swiming pool but a japanse onsen, no dinner except on reservation. It must be tried once, it is very calm, very very very clean, everythink in the hotel is japanese, every single detail is thought in a japanse way. It is located in the financial district with a few bars and restaurants but the subway station is very near with 4 lines.
HOSHINOYA Tokyo is a very specific hotel, a very japanese hotel. It is a luxary hotel but far very different from the classical luxary hotels: shoes must be left at the entrance, no breakfast except on revervation and very typical japanese breakfasts, no swiming pool but a japanse onsen, no dinner except on reservation. It must be tried once, it is very calm, very very very clean, everythink in the hotel is japanese, every single detail is thought in a japanse way. It is located in the financial district with a few bars and restaurants but the subway station is very near with 4 lines.
4
Marylee
6 de jun. de 2023
·
A estadia foi de 2 noites
stayed at the Hoshinoya Tokyo for two days, everything was very nice until I got the 90 minute massage. It was not clear in the description of the service that it would be a light massage or I would have never had one. The massage therapist told me to tell her if I wanted more pressure and I said four times I would like more pressure but didn't get much. I told the manager I was not happy with my Massage and that we should split the cost and she said it's not in the policy of Hoshinoya to give you any refund. She kept apologizing and said is there anything they can do to make the rest of my stay pleasant, I said pay half of the massage, it was still a по. To be completely honest, this is not a place you want to stay for good food, the food was mediocre, the massage is not for anyone who really needs a massage. Hoshinoya is out of the way from everything, the idea of staying in a ryokan is better on paper. You aren't getting special treatment, trust me. You are better off staying at the Tokyo Mandarin Oriental and please get the Thai massage at their spa, it's the best massage I've ever had. It's not worth the price you will have to pay.
stayed at the Hoshinoya Tokyo for two days, everything was very nice until I got the 90 minute massage. It was not clear in the description of the service that it would be a light massage or I would have never had one. The massage therapist told me to tell her if I wanted more pressure and I said four times I would like more pressure but didn't get much. I told the manager I was not happy with my Massage and that we should split the cost and she said it's not in the policy of Hoshinoya to give you any refund. She kept apologizing and said is there anything they can do to make the rest of my stay pleasant, I said pay half of the massage, it was still a по. To be completely honest, this is not a place you want to stay for good food, the food was mediocre, the massage is not for anyone who really needs a massage. Hoshinoya is out of the way from everything, the idea of staying in a ryokan is better on paper. You aren't getting special treatment, trust me. You are better off staying at the Tokyo Mandarin Oriental and please get the Thai massage at their spa, it's the best massage I've ever had. It's not worth the price you will have to pay.
10
Farhad
11 de nov. de 2023
·
A estadia foi de 4 noites
A very successful fusion of a Ryokan and a western style hotel. You are always surrounded by an understated elegance that is subtle and quiet. The architecture of the building and the interior design is exceptional. The hotel could benefit from the addition of a casual restaurant.
A very successful fusion of a Ryokan and a western style hotel. You are always surrounded by an understated elegance that is subtle and quiet. The architecture of the building and the interior design is exceptional. The hotel could benefit from the addition of a casual restaurant.
6
Youssef
5 de mar. de 2024
·
The hotel is incredible, the facilities are mind blowing. Everything about the hotel is exceptional. The Onsen is an incredible experience to have. The spa was the best I've ever been to. The only two complaints I have are the breakfast option was very expensive and it wasn't as tasty as all the other food I had in Tokyo. Additionally I wanted to invite a few of my friends to checkout the room while I changed for us to go out. The hotel gave me a very hard time stating that hotel policy doesn't allow guests, which is absurd. I'm staying at a hotel alone, if I want to invite someone to visit me, it's my own prerogative to do so.
The hotel is incredible, the facilities are mind blowing. Everything about the hotel is exceptional. The Onsen is an incredible experience to have. The spa was the best I've ever been to. The only two complaints I have are the breakfast option was very expensive and it wasn't as tasty as all the other food I had in Tokyo. Additionally I wanted to invite a few of my friends to checkout the room while I changed for us to go out. The hotel gave me a very hard time stating that hotel policy doesn't allow guests, which is absurd. I'm staying at a hotel alone, if I want to invite someone to visit me, it's my own prerogative to do so.
10
Bruno
4 de set. de 2025
·
A estadia foi de 7 noites
Luxury oasis in the middle of Tokyo. The on site Onset was the highlight of my stay and we used it daily.
Luxury oasis in the middle of Tokyo. The on site Onset was the highlight of my stay and we used it daily.
10
Julia
24 de nov. de 2025
·
A estadia foi de 2 noites
Staff was incredible and very kind. The hotel itself and the room was very clean and very minimalist. The rooftop onset is to die for! Gender separated. Fully nude. And the coolest sky light that opens to outside while you’re in the water. Only negative was the lighting in the room. It was pretty and all but Not great for makeup application and doing hair.
Staff was incredible and very kind. The hotel itself and the room was very clean and very minimalist. The rooftop onset is to die for! Gender separated. Fully nude. And the coolest sky light that opens to outside while you’re in the water. Only negative was the lighting in the room. It was pretty and all but Not great for makeup application and doing hair.
8
Francis
30 de abr. de 2025
·
A estadia foi de 2 noites
Whilst the hotel was overall very nice it was over priced generally. At nearly double the price of other 5 star hotels we stayed at on this trip. The staff were excellent and very attentive. I felt no Cafe or restaurant or bar was a big miss for a 5 star hotel I suspect the theme and design this was deliberate.
Whilst the hotel was overall very nice it was over priced generally. At nearly double the price of other 5 star hotels we stayed at on this trip. The staff were excellent and very attentive. I felt no Cafe or restaurant or bar was a big miss for a 5 star hotel I suspect the theme and design this was deliberate.
10
YU SAN
24 de nov. de 2025
·
A estadia foi de 2 noites
Staff are all great, sweet and very helpful. Hotel is very elegant. The best is hot spring.
Staff are all great, sweet and very helpful. Hotel is very elegant. The best is hot spring.
10
Edson Kyota
6 de nov. de 2025
·
A estadia foi de 2 noites
Hotel maravilhoso em todos os detalhes, desde o atendimento de toda a equipe, quarto e banheiro amplos e limpos, belo design, com direito a mimos com bebidas, salgados e doces a vontade em todos os andares. Otimo para quem procura privacidade e descanso nas viagens.
Hotel maravilhoso em todos os detalhes, desde o atendimento de toda a equipe, quarto e banheiro amplos e limpos, belo design, com direito a mimos com bebidas, salgados e doces a vontade em todos os andares. Otimo para quem procura privacidade e descanso nas viagens.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
As áreas públicas e os quartos são amplamente descritos como muito limpos. Algumas avaliações relatam odores de mofo no banheiro ou no quarto e falhas ocasionais na manutenção ou na limpeza.
Avaliações dos hóspedes relacionadas
10
CHUYIN
23 de nov. de 2025
·
A estadia foi de 6 noites
Clean room is good
Clean room is good
10
LOB
21 de set. de 2025
·
A estadia foi de 4 noites
Wonderful hotel! Well-located, close to everything, yet so peaceful. Interior is splendid, refined, clean, welcoming. Staff is helpful, polite and diligent. Room is a haven, out of this world and time. Would definitely recommend!
Wonderful hotel! Well-located, close to everything, yet so peaceful. Interior is splendid, refined, clean, welcoming. Staff is helpful, polite and diligent. Room is a haven, out of this world and time. Would definitely recommend!
8
Jonghoo
4 de out. de 2025
·
A estadia foi de 6 noites
치솔 소모품.. 리필 한 날도 있고... 안한 날도 있고... 치밀한 객실관리 필요해요..
치솔 소모품.. 리필 한 날도 있고... 안한 날도 있고... 치밀한 객실관리 필요해요..
8
Ching Yee Elaine
12 de out. de 2025
·
A estadia foi de 3 noites
房間很多個燈泡壞掉也沒有更換，清潔房間也不太理搞掂
房間很多個燈泡壞掉也沒有更換，清潔房間也不太理搞掂
10
Dane
25 de nov. de 2024
·
A estadia foi de 2 noites
A delightful experience from start to finish. The staff and check-in process were absolutely wonderful. The rooms were spotlessly clean and the onsen was stunning.
A delightful experience from start to finish. The staff and check-in process were absolutely wonderful. The rooms were spotlessly clean and the onsen was stunning.
4
John
16 de ago. de 2025
·
A estadia foi de 6 noites
I had high expectations for this property and have been wanting to stay since it’s opened, finally got our chance recently and was pretty disappointed. Some of these comments are just personal preference vs actual problems with the room/ staff. Firstly we checked out after 2 nights. We were scheduled to stay 6. Our room smelt musty, was incredibly damp ( towels wouldn’t dry, clothes become musty and moist to touch and the room was incredibly humid. We asked for a dehumidifier and they kindly obliged and it pulled out 5 litres of water over night, unfortunately it didn’t help as it just expelled hot air and made the room warm and uncomfortable. After multiple attempts and being told they were full, they offered us other rooms and unfortunately they all seem to have the same issues. They said it was because it was humid out, but we didn’t have any issues at the 4 other hotels we stayed at during our trip, and it was humid everywhere. The staff seemed indifferent about the situation. A far cry from the Intercontinental properties we stayed at. The rooms were gorgeous and the hotel itself was beautiful. But lots of little rules and quirks and the room issue would stop me from every staying there again.
I had high expectations for this property and have been wanting to stay since it’s opened, finally got our chance recently and was pretty disappointed. Some of these comments are just personal preference vs actual problems with the room/ staff. Firstly we checked out after 2 nights. We were scheduled to stay 6. Our room smelt musty, was incredibly damp ( towels wouldn’t dry, clothes become musty and moist to touch and the room was incredibly humid. We asked for a dehumidifier and they kindly obliged and it pulled out 5 litres of water over night, unfortunately it didn’t help as it just expelled hot air and made the room warm and uncomfortable. After multiple attempts and being told they were full, they offered us other rooms and unfortunately they all seem to have the same issues. They said it was because it was humid out, but we didn’t have any issues at the 4 other hotels we stayed at during our trip, and it was humid everywhere. The staff seemed indifferent about the situation. A far cry from the Intercontinental properties we stayed at. The rooms were gorgeous and the hotel itself was beautiful. But lots of little rules and quirks and the room issue would stop me from every staying there again.
10
Chin shun
10 de dez. de 2025
·
A estadia foi de 6 noites
客房很乾凈，員工服務態度親切。溫泉挺特別的
客房很乾凈，員工服務態度親切。溫泉挺特別的
10
Serena
18 de jun. de 2025
·
A estadia foi de 4 noites
Everything was excellent. The staff was very friendly and polite, even though there was one request the staff refused to help. Yet, I understand. There was one thing really bothered me, however, was the smell of sewage in the bathroom. It was unbearable. So the last day of the trip it got really strong. Half day of our last day we couldn’t use it.
Everything was excellent. The staff was very friendly and polite, even though there was one request the staff refused to help. Yet, I understand. There was one thing really bothered me, however, was the smell of sewage in the bathroom. It was unbearable. So the last day of the trip it got really strong. Half day of our last day we couldn’t use it.
4
chi-chih
28 de fev. de 2026
·
A estadia foi de 6 noites
房內裝潢老舊，minibar的門、鉸鏈鬆動， 房內木拉門的shoji paper,有破洞， 我們原本是不在意，想說小細節，沒去和服務員反應， 反倒是第五天，房務人員向上反應，反而晚上上門來了解狀況，這整個讓我沒辦法接受。 這告訴我、下次要先檢查房間，不然一不小心會變成自己的問題！ 也請其他消費者要特別注意了！
房內裝潢老舊，minibar的門、鉸鏈鬆動， 房內木拉門的shoji paper,有破洞， 我們原本是不在意，想說小細節，沒去和服務員反應， 反倒是第五天，房務人員向上反應，反而晚上上門來了解狀況，這整個讓我沒辦法接受。 這告訴我、下次要先檢查房間，不然一不小心會變成自己的問題！ 也請其他消費者要特別注意了！
8
Sanjeeve
5 de ago. de 2025
·
A estadia foi de 1 noite
Great service, but hard to find people sometimes as it feels very quiet and isolated on the floors and in the onsen. Asked for a local sushi recommendation because their sushi restaurant was closed and the place they recommended turned out to be terrible. They were kind enough to make the reservation, though. The room itself was a bit run down considering the expense and the 5 stars: chipped paint, musty bathroom odor. And the in-room amenities were a bit lacking.
Great service, but hard to find people sometimes as it feels very quiet and isolated on the floors and in the onsen. Asked for a local sushi recommendation because their sushi restaurant was closed and the place they recommended turned out to be terrible. They were kind enough to make the reservation, though. The room itself was a bit run down considering the expense and the 5 stars: chipped paint, musty bathroom odor. And the in-room amenities were a bit lacking.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são espaçosos, tranquilos e projetados em um estilo minimalista ryokan, com muitos observando andares silenciosos. Alguns hóspedes acharam a iluminação muito fraca e relataram umidade ou cheiro de mofo ocasionais.
Avaliações dos hóspedes relacionadas
10
Mats
13 de fev. de 2026
·
A estadia foi de 4 noites
Fantastisk sted. Veldig vennlige og hjelpsomme ansatte og flotte rom. Atmosfæren er stille og rolig som var godt etter lange dager i byen.
Fantastisk sted. Veldig vennlige og hjelpsomme ansatte og flotte rom. Atmosfæren er stille og rolig som var godt etter lange dager i byen.
10
JONGJOO
19 de fev. de 2026
·
A estadia foi de 6 noites
조용한 숙소, 넓은 욕실과 객실, 친절한 직원
조용한 숙소, 넓은 욕실과 객실, 친절한 직원
6
Azadeh
30 de out. de 2023
·
A estadia foi de 1 noite
This was a slightly strange experience. The property is very traditional and has some odd quirks (like taking off your shoes on entry and leaving it at the entrance). The staff are incredibly helpful and friendly but the overall feel of the hotel is dark and quite compressed. We also found the rooms to be too dark, making it hard to iron a shirt or put on makeup. The noise from the air con made it hard to sleep and the beds weren't particularly comfortable. There is a lot of focus on being eco-friendly so missing some of those key comforts you would expect at a 5 star property.
This was a slightly strange experience. The property is very traditional and has some odd quirks (like taking off your shoes on entry and leaving it at the entrance). The staff are incredibly helpful and friendly but the overall feel of the hotel is dark and quite compressed. We also found the rooms to be too dark, making it hard to iron a shirt or put on makeup. The noise from the air con made it hard to sleep and the beds weren't particularly comfortable. There is a lot of focus on being eco-friendly so missing some of those key comforts you would expect at a 5 star property.
10
Bobby
22 de set. de 2023
·
Beautiful hotel with large rooms, only 6 rooms per floor. Great modern Japanese design including 8 push button light settings. Hotel provides lounge wear & kimonos which can be worn to Onsen (hot baths) for indoor/outdoor bathing. Having a natural onsen is quite rare in Tokyo. Guests are expected to remove shoes upon enter which are stored at the entrance. Located close to subway (which includes many food options) accessed through lower lobby. Staff very polite and responsive to every request. Definitely recommend this hotel.
Beautiful hotel with large rooms, only 6 rooms per floor. Great modern Japanese design including 8 push button light settings. Hotel provides lounge wear & kimonos which can be worn to Onsen (hot baths) for indoor/outdoor bathing. Having a natural onsen is quite rare in Tokyo. Guests are expected to remove shoes upon enter which are stored at the entrance. Located close to subway (which includes many food options) accessed through lower lobby. Staff very polite and responsive to every request. Definitely recommend this hotel.
10
Jason
16 de jul. de 2025
·
A estadia foi de 9 noites
Amazing experience at a high-rise ryokan. As explained to us, a ryokan is traditionally an inn in Japan. At the Hoshinoya, this translates into a large common area with an assortment of tea, coffee and snacks available 24/7. Room was large and comfortable. Bed was comfortable. Service was friendly and reliable. The hot springs on the roof is a unique amenity. In sum, yes, you should stay here.
Amazing experience at a high-rise ryokan. As explained to us, a ryokan is traditionally an inn in Japan. At the Hoshinoya, this translates into a large common area with an assortment of tea, coffee and snacks available 24/7. Room was large and comfortable. Bed was comfortable. Service was friendly and reliable. The hot springs on the roof is a unique amenity. In sum, yes, you should stay here.
10
Carlos
9 de jul. de 2025
·
A estadia foi de 2 noites
Modern Ryokan, with very nice and big rooms
Modern Ryokan, with very nice and big rooms
4
John
16 de ago. de 2025
·
A estadia foi de 6 noites
I had high expectations for this property and have been wanting to stay since it’s opened, finally got our chance recently and was pretty disappointed. Some of these comments are just personal preference vs actual problems with the room/ staff. Firstly we checked out after 2 nights. We were scheduled to stay 6. Our room smelt musty, was incredibly damp ( towels wouldn’t dry, clothes become musty and moist to touch and the room was incredibly humid. We asked for a dehumidifier and they kindly obliged and it pulled out 5 litres of water over night, unfortunately it didn’t help as it just expelled hot air and made the room warm and uncomfortable. After multiple attempts and being told they were full, they offered us other rooms and unfortunately they all seem to have the same issues. They said it was because it was humid out, but we didn’t have any issues at the 4 other hotels we stayed at during our trip, and it was humid everywhere. The staff seemed indifferent about the situation. A far cry from the Intercontinental properties we stayed at. The rooms were gorgeous and the hotel itself was beautiful. But lots of little rules and quirks and the room issue would stop me from every staying there again.
I had high expectations for this property and have been wanting to stay since it’s opened, finally got our chance recently and was pretty disappointed. Some of these comments are just personal preference vs actual problems with the room/ staff. Firstly we checked out after 2 nights. We were scheduled to stay 6. Our room smelt musty, was incredibly damp ( towels wouldn’t dry, clothes become musty and moist to touch and the room was incredibly humid. We asked for a dehumidifier and they kindly obliged and it pulled out 5 litres of water over night, unfortunately it didn’t help as it just expelled hot air and made the room warm and uncomfortable. After multiple attempts and being told they were full, they offered us other rooms and unfortunately they all seem to have the same issues. They said it was because it was humid out, but we didn’t have any issues at the 4 other hotels we stayed at during our trip, and it was humid everywhere. The staff seemed indifferent about the situation. A far cry from the Intercontinental properties we stayed at. The rooms were gorgeous and the hotel itself was beautiful. But lots of little rules and quirks and the room issue would stop me from every staying there again.
10
Julia
24 de nov. de 2025
·
A estadia foi de 2 noites
Staff was incredible and very kind. The hotel itself and the room was very clean and very minimalist. The rooftop onset is to die for! Gender separated. Fully nude. And the coolest sky light that opens to outside while you’re in the water. Only negative was the lighting in the room. It was pretty and all but Not great for makeup application and doing hair.
Staff was incredible and very kind. The hotel itself and the room was very clean and very minimalist. The rooftop onset is to die for! Gender separated. Fully nude. And the coolest sky light that opens to outside while you’re in the water. Only negative was the lighting in the room. It was pretty and all but Not great for makeup application and doing hair.
10
Maureen
3 de out. de 2024
·
A estadia foi de 3 noites
HOSHINOYA met our high expectations - but many of the notes from other reviewers rang true. Overall we really enjoyed it and would recommend. 1. We stayed 3 nights. Even if you have the budget, wouldn't recommend staying much longer than that as some of the rituals get a bit tired after a couple days (such as taking off shoes when entering). 2. Room is overall nice but not super spacious and ours smelled a bit funky. Shower is good but not incredible. Bed is good. 3. Common area is nice and the snacks and drinks available were great. 4. Welcome/arrive felt high service and exclusive. 5. Onsen is nice and unique but would have liked to have a steam room or other facilities as well 6. We did the sake tasting and enjoyed it - would recommend. 7. Location is good and we did a lot on foot our first 2 days. Great to be near Ginza and train station. 8. Expected a bit more from a service perspective but it met our needs. For example - no turn down service, front desk a bit slow to respond to inquiries.
HOSHINOYA met our high expectations - but many of the notes from other reviewers rang true. Overall we really enjoyed it and would recommend. 1. We stayed 3 nights. Even if you have the budget, wouldn't recommend staying much longer than that as some of the rituals get a bit tired after a couple days (such as taking off shoes when entering). 2. Room is overall nice but not super spacious and ours smelled a bit funky. Shower is good but not incredible. Bed is good. 3. Common area is nice and the snacks and drinks available were great. 4. Welcome/arrive felt high service and exclusive. 5. Onsen is nice and unique but would have liked to have a steam room or other facilities as well 6. We did the sake tasting and enjoyed it - would recommend. 7. Location is good and we did a lot on foot our first 2 days. Great to be near Ginza and train station. 8. Expected a bit more from a service perspective but it met our needs. For example - no turn down service, front desk a bit slow to respond to inquiries.
10
Sue
8 de abr. de 2025
·
There were only ~6 rooms per floor and it was always very quiet. Staff was always very respectful and customer service was excellent. We loved our experience with the hotel and would love to stay there again if opportunity arises.
There were only ~6 rooms per floor and it was always very quiet. Staff was always very respectful and customer service was excellent. We loved our experience with the hotel and would love to stay there again if opportunity arises.
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Serviço
A equipe é frequentemente elogiada por ser excepcionalmente atenciosa, gentil e proativa. No entanto, vários hóspedes mencionam políticas rígidas, capacidade de resposta inconsistente e interações ocasionais pouco prestativas ou indiferentes.
Avaliações dos hóspedes relacionadas
4
Miss Pooja
14 de nov. de 2023
·
A estadia foi de 5 noites
Room looked beautiful but the bed was super uncomfortable. Staff at hoshinoya are rigid and not very accommodating. I had an evening flight so I checked out of the hotel and visited Tokyo as my final day. When I returned, I asked to use the communal shower at the hotel prior to travelling to the airport. I was told No. As this hotel is very expensive per night, I was surprised they didnot let me use the shower area. I haven’t had this experience anywhere else in a 5 star property.
Room looked beautiful but the bed was super uncomfortable. Staff at hoshinoya are rigid and not very accommodating. I had an evening flight so I checked out of the hotel and visited Tokyo as my final day. When I returned, I asked to use the communal shower at the hotel prior to travelling to the airport. I was told No. As this hotel is very expensive per night, I was surprised they didnot let me use the shower area. I haven’t had this experience anywhere else in a 5 star property.
10
Yetlee
2 de jan. de 2026
·
A estadia foi de 2 noites
The finest luxury hotel we have ever stayed in—truly deserving of full marks in every way. The staff were exceptionally attentive, ensuring every detail of our stay was perfect. We enjoyed a traditional ryokan breakfast and dined at Sushi Otemon Omakase—both experiences exceeded all expectations and were simply unforgettable. The onsen was divine, beyond words, offering pure relaxation and serenity. Guest hospitality was impeccable throughout, and the architecture and interior design are nothing short of spectacular. From the moment we stepped into the hotel, it was a fully immersive aesthetic experience. If you’re looking for a 5-star hotel in Tokyo, this is the one to choose—highly recommended.
The finest luxury hotel we have ever stayed in—truly deserving of full marks in every way. The staff were exceptionally attentive, ensuring every detail of our stay was perfect. We enjoyed a traditional ryokan breakfast and dined at Sushi Otemon Omakase—both experiences exceeded all expectations and were simply unforgettable. The onsen was divine, beyond words, offering pure relaxation and serenity. Guest hospitality was impeccable throughout, and the architecture and interior design are nothing short of spectacular. From the moment we stepped into the hotel, it was a fully immersive aesthetic experience. If you’re looking for a 5-star hotel in Tokyo, this is the one to choose—highly recommended.
4
Natalie
13 de mai. de 2025
·
A estadia foi de 3 noites
It had no facilities staff were cold charged for a 1 pm check in. Massage was given but was told straight no relaxation room and told we could not use changing area as cleaning and closed at 11.30am Breakfast was cold and ok if you’re Japanese. Unhelpful staff with very limited English speaking very unwelcoming. Very expensive for what it is!
It had no facilities staff were cold charged for a 1 pm check in. Massage was given but was told straight no relaxation room and told we could not use changing area as cleaning and closed at 11.30am Breakfast was cold and ok if you’re Japanese. Unhelpful staff with very limited English speaking very unwelcoming. Very expensive for what it is!
10
Peter
22 de ago. de 2025
·
A estadia foi de 2 noites
Beautiful place. Exceptional service from the staff. The Lounge area on the floor is excellent. Definitely will come back to try the seasonal dining again. Thanks to the team who bring this excellent service.
Beautiful place. Exceptional service from the staff. The Lounge area on the floor is excellent. Definitely will come back to try the seasonal dining again. Thanks to the team who bring this excellent service.
2
GUK
20 de dez. de 2023
·
A estadia foi de 2 noites
1st day we arrived was good with staff. 2nd day - Breakfast : Staff did not explained about food and food was not warm, it was cold. We need a water so i called staff but they did not answer so i went out of room and looking for staff. 3rd day (check out at 11:30) - when i went to reception to check out, staff did not say hello and did not asking any question like " how was stay in Hoshinoya?", they just gave to me paper to pay bill. I felt so upset about staff. I have been many Aman resort,Hyatt,Hilton,W hotel, Ritz carton and so on around world. Their staff so kind but Hoshinoya Staff are so terrible in reception. My daughter asked some drink when we check out, but staff laught and reject to give some drink. I felt so much terrible and very upset. I felt they ignore me. I did decide not use Hoshinoya hotel anymore in my life and tell my experience to my people. How staff say "No" when we ask some drinks when we check out? Is this your hotel's customer service rule? We spend about 1500yen per night, but service your your hotel less than 300yen per night's hotel. Thank you so much Hoshinoya's terrible customer service and I'll never forget the feeling of being ignored. for the rest of my life.
1st day we arrived was good with staff. 2nd day - Breakfast : Staff did not explained about food and food was not warm, it was cold. We need a water so i called staff but they did not answer so i went out of room and looking for staff. 3rd day (check out at 11:30) - when i went to reception to check out, staff did not say hello and did not asking any question like " how was stay in Hoshinoya?", they just gave to me paper to pay bill. I felt so upset about staff. I have been many Aman resort,Hyatt,Hilton,W hotel, Ritz carton and so on around world. Their staff so kind but Hoshinoya Staff are so terrible in reception. My daughter asked some drink when we check out, but staff laught and reject to give some drink. I felt so much terrible and very upset. I felt they ignore me. I did decide not use Hoshinoya hotel anymore in my life and tell my experience to my people. How staff say "No" when we ask some drinks when we check out? Is this your hotel's customer service rule? We spend about 1500yen per night, but service your your hotel less than 300yen per night's hotel. Thank you so much Hoshinoya's terrible customer service and I'll never forget the feeling of being ignored. for the rest of my life.
2
neena
9 de jul. de 2025
·
A estadia foi de 1 noite
Horrible customer service. Booked for wrong day. No service or help resolving the issue. Horrible experience
Horrible customer service. Booked for wrong day. No service or help resolving the issue. Horrible experience
4
John
16 de ago. de 2025
·
A estadia foi de 6 noites
I had high expectations for this property and have been wanting to stay since it’s opened, finally got our chance recently and was pretty disappointed. Some of these comments are just personal preference vs actual problems with the room/ staff. Firstly we checked out after 2 nights. We were scheduled to stay 6. Our room smelt musty, was incredibly damp ( towels wouldn’t dry, clothes become musty and moist to touch and the room was incredibly humid. We asked for a dehumidifier and they kindly obliged and it pulled out 5 litres of water over night, unfortunately it didn’t help as it just expelled hot air and made the room warm and uncomfortable. After multiple attempts and being told they were full, they offered us other rooms and unfortunately they all seem to have the same issues. They said it was because it was humid out, but we didn’t have any issues at the 4 other hotels we stayed at during our trip, and it was humid everywhere. The staff seemed indifferent about the situation. A far cry from the Intercontinental properties we stayed at. The rooms were gorgeous and the hotel itself was beautiful. But lots of little rules and quirks and the room issue would stop me from every staying there again.
I had high expectations for this property and have been wanting to stay since it’s opened, finally got our chance recently and was pretty disappointed. Some of these comments are just personal preference vs actual problems with the room/ staff. Firstly we checked out after 2 nights. We were scheduled to stay 6. Our room smelt musty, was incredibly damp ( towels wouldn’t dry, clothes become musty and moist to touch and the room was incredibly humid. We asked for a dehumidifier and they kindly obliged and it pulled out 5 litres of water over night, unfortunately it didn’t help as it just expelled hot air and made the room warm and uncomfortable. After multiple attempts and being told they were full, they offered us other rooms and unfortunately they all seem to have the same issues. They said it was because it was humid out, but we didn’t have any issues at the 4 other hotels we stayed at during our trip, and it was humid everywhere. The staff seemed indifferent about the situation. A far cry from the Intercontinental properties we stayed at. The rooms were gorgeous and the hotel itself was beautiful. But lots of little rules and quirks and the room issue would stop me from every staying there again.
10
Gabriel
29 de jan. de 2026
·
A estadia foi de 3 noites
Incredible staff and incredible experience.
Incredible staff and incredible experience.
10
Ryan
3 de abr. de 2025
·
A estadia foi de 3 noites
This was such a top-tier experience. The service was unbelievable. The sheer number of staff people who could not be more helpful. I was a first-time visitor to Japan from New York City, and they made all the right moves in terms of comfort and anticipation of our group’s needs. In fact, I hurt my foot pretty seriously on the first day of our stay, and three staff members helped me immediately - one with a special Japanese ice pack and two others with finding the best English speaking orthopedic doctor and even with ordering me a special walking boot from Amazon Japan when the doctor did not have my size. I’ve been in a lot of hotels in a lot of cities, and I would rank this in the top 3 I’ve ever experienced.
This was such a top-tier experience. The service was unbelievable. The sheer number of staff people who could not be more helpful. I was a first-time visitor to Japan from New York City, and they made all the right moves in terms of comfort and anticipation of our group’s needs. In fact, I hurt my foot pretty seriously on the first day of our stay, and three staff members helped me immediately - one with a special Japanese ice pack and two others with finding the best English speaking orthopedic doctor and even with ordering me a special walking boot from Amazon Japan when the doctor did not have my size. I’ve been in a lot of hotels in a lot of cities, and I would rank this in the top 3 I’ve ever experienced.
10
Sung
25 de set. de 2025
·
A estadia foi de 3 noites
Truly one of the best hotel experiences I’ve ever had. Hoshinoya Tokyo is an excellent accommodation and their staff is equally amazing. Their attention to detail and care towards their guests is outstanding and unmatched. I will definitely be returning every opportunity I get. Thank you, Hoshinoya staff, for an unforgettable experience.
Truly one of the best hotel experiences I’ve ever had. Hoshinoya Tokyo is an excellent accommodation and their staff is equally amazing. Their attention to detail and care towards their guests is outstanding and unmatched. I will definitely be returning every opportunity I get. Thank you, Hoshinoya staff, for an unforgettable experience.
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Localização
Localizado no distrito comercial de Otemachi, perto da Estação de Tóquio, com acesso direto ao metrô, facilitando o acesso aos principais pontos turísticos. A área é tranquila nos fins de semana e tem menos opções de restaurantes e vida noturna nas proximidades.
Avaliações dos hóspedes relacionadas
10
Phillip
5 de nov. de 2023
·
A estadia foi de 3 noites
Beautiful Japanese style hotel with excellent amenities and attentive professional staff. Located close to transport options on a quiet side street in financial district. This is not a western style hotel but there are plenty of those from which to choose. Highly recommended.
Beautiful Japanese style hotel with excellent amenities and attentive professional staff. Located close to transport options on a quiet side street in financial district. This is not a western style hotel but there are plenty of those from which to choose. Highly recommended.
10
Carmen
2 de abr. de 2024
·
Absolutely gorgeous hotel. Amazing staff as well. Rooms were spacious and beautiful. Lovely tea and snacks included as well. We used the Osen, gym nearby (extra change), hand the traditional dinner and breakfast in our room and toured around Tokyo. The hotel is located in the financial district which was a little too quiet on the weekends and none of the underground restaurants were open. Other than that, our experience was perfect. Would definitely recommend.
Absolutely gorgeous hotel. Amazing staff as well. Rooms were spacious and beautiful. Lovely tea and snacks included as well. We used the Osen, gym nearby (extra change), hand the traditional dinner and breakfast in our room and toured around Tokyo. The hotel is located in the financial district which was a little too quiet on the weekends and none of the underground restaurants were open. Other than that, our experience was perfect. Would definitely recommend.
10
Ahmed
2 de set. de 2025
·
A estadia foi de 3 noites
Great staff. Area not busy during weekend
Great staff. Area not busy during weekend
10
joakim
3 de mai. de 2025
·
A estadia foi de 4 noites
Fantastiskt Modern Ryokan. Tänk på att utbudet i restaurant är begränsat och att hotellet saknar bar egen bar ligger i finansdistriktet så det är inte så mycket nattliv och restauranger på gatorna här. Under varje skyskrapa finns dock en massa restauranger och takbarer finns också nära. Superbra kommunikationer hit och gångavstånd från Tokyo Centralstation. Boka det här om du vill ha en Supermodern Onsen/Ryokan mitt i stan med lugn och tyst miljö.
Fantastiskt Modern Ryokan. Tänk på att utbudet i restaurant är begränsat och att hotellet saknar bar egen bar ligger i finansdistriktet så det är inte så mycket nattliv och restauranger på gatorna här. Under varje skyskrapa finns dock en massa restauranger och takbarer finns också nära. Superbra kommunikationer hit och gångavstånd från Tokyo Centralstation. Boka det här om du vill ha en Supermodern Onsen/Ryokan mitt i stan med lugn och tyst miljö.
10
Sheue Mei Vivian
29 de jun. de 2025
·
A estadia foi de 2 noites
Even though it’s in a busy business area, the moment you step inside Hoshinoya Tokyo, you're instantly transported to a tranquil and cozy ryokan. We love how comfortable the rooms are, the inviting lounge, and the onsen with the cold milk afterward. The building is just a 2-3 min walk from Otemachi subway or 10-15 mins stroll to Tokyo Station.
Even though it’s in a busy business area, the moment you step inside Hoshinoya Tokyo, you're instantly transported to a tranquil and cozy ryokan. We love how comfortable the rooms are, the inviting lounge, and the onsen with the cold milk afterward. The building is just a 2-3 min walk from Otemachi subway or 10-15 mins stroll to Tokyo Station.
10
Chelsea
4 de ago. de 2024
·
A estadia foi de 3 noites
Great location Close to Tokyo station Wonderful staff and service
Great location Close to Tokyo station Wonderful staff and service
8
pilho
7 de fev. de 2026
·
A estadia foi de 1 noite
친절하고 좋은 시설이지만 주변에 뭐가 많이 없음
친절하고 좋은 시설이지만 주변에 뭐가 많이 없음
8
Gina
16 de set. de 2024
·
A estadia foi de 1 noite
Property was difficult to locate in the business district. Checking in was quick and easy. Those with tattoos are able to use the hot spring. When we arrived, there were four other females who were leaving. We had the place to ourselves. The open air ceiling was breathless. The common area had drinks, small rice cracker snacks, and single wrapped ice cream balls similar to small bon bons. Checkout was quick. Charged for hot springs usage for all in our party and a service fee. I knew about the fee from another review so I wasn’t shocked when it was approximately half the price of our room.
Property was difficult to locate in the business district. Checking in was quick and easy. Those with tattoos are able to use the hot spring. When we arrived, there were four other females who were leaving. We had the place to ourselves. The open air ceiling was breathless. The common area had drinks, small rice cracker snacks, and single wrapped ice cream balls similar to small bon bons. Checkout was quick. Charged for hot springs usage for all in our party and a service fee. I knew about the fee from another review so I wasn’t shocked when it was approximately half the price of our room.
10
Laura
27 de mar. de 2023
·
A estadia foi de 3 noites
Fantastic property! Loved everything from the peaceful environment, to the incredible service and countless extras like sake tasting in the lobby while listening to traditional music, the lounge on each floor and of course the spectacular onsen on the 17th! The property is well located at only a 10-15 minute walk from Tokyo Station, and connected to Otemachi subway station. We were able to walk to the East Gardens of the Imperial Palace in 10 minutes, and the Ginza area in 25-30 minutes,
Fantastic property! Loved everything from the peaceful environment, to the incredible service and countless extras like sake tasting in the lobby while listening to traditional music, the lounge on each floor and of course the spectacular onsen on the 17th! The property is well located at only a 10-15 minute walk from Tokyo Station, and connected to Otemachi subway station. We were able to walk to the East Gardens of the Imperial Palace in 10 minutes, and the Ginza area in 25-30 minutes,
10
Ying Lu
11 de nov. de 2025
·
A estadia foi de 7 noites
After seven nights at this hotel, I nearly didn't want to leave. The atmosphere was very tranquil and calm and everything was always taken care of, even sometimes before you ask for it. I would highly recommend this hotel for people who want more space in their hotel rooms, higher quality of products and service, and who want access to a natural onsen in the city. I had two young kids with us and they loved it too. The hotel is in the business district of Tokyo, but it is so close to Tokyo Station and the metro is linked underground to the hotel (with 4 or 5 different lines), so it was very easy to get to anywhere. We will definitely come back again.
After seven nights at this hotel, I nearly didn't want to leave. The atmosphere was very tranquil and calm and everything was always taken care of, even sometimes before you ask for it. I would highly recommend this hotel for people who want more space in their hotel rooms, higher quality of products and service, and who want access to a natural onsen in the city. I had two young kids with us and they loved it too. The hotel is in the business district of Tokyo, but it is so close to Tokyo Station and the metro is linked underground to the hotel (with 4 or 5 different lines), so it was very easy to get to anywhere. We will definitely come back again.
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Restaurante
As opções de refeições no local são limitadas e principalmente mediante reserva, com fechamentos ocasionais; muitos desejavam opções mais informais. O feedback sobre o café da manhã varia de conjuntos tradicionais excelentes a reclamações sobre custo, escolhas ocidentais limitadas ou qualidade inconsistente.
Avaliações dos hóspedes relacionadas
10
Kenneth
4 de nov. de 2025
·
A estadia foi de 6 noites
Super nice hotel. Missing a more western breakfast. Excellent service. Missed information about what was available in the lounge as well as the TV only had japanese letters - we never figured out how to use it. All in all a super recommendable hotel.
Super nice hotel. Missing a more western breakfast. Excellent service. Missed information about what was available in the lounge as well as the TV only had japanese letters - we never figured out how to use it. All in all a super recommendable hotel.
10
raffaele
27 de nov. de 2025
·
A estadia foi de 4 noites
Nice design, very good breakfast, stunning onsen. A real great experience.
Nice design, very good breakfast, stunning onsen. A real great experience.
10
Yetlee
2 de jan. de 2026
·
A estadia foi de 2 noites
The finest luxury hotel we have ever stayed in—truly deserving of full marks in every way. The staff were exceptionally attentive, ensuring every detail of our stay was perfect. We enjoyed a traditional ryokan breakfast and dined at Sushi Otemon Omakase—both experiences exceeded all expectations and were simply unforgettable. The onsen was divine, beyond words, offering pure relaxation and serenity. Guest hospitality was impeccable throughout, and the architecture and interior design are nothing short of spectacular. From the moment we stepped into the hotel, it was a fully immersive aesthetic experience. If you’re looking for a 5-star hotel in Tokyo, this is the one to choose—highly recommended.
The finest luxury hotel we have ever stayed in—truly deserving of full marks in every way. The staff were exceptionally attentive, ensuring every detail of our stay was perfect. We enjoyed a traditional ryokan breakfast and dined at Sushi Otemon Omakase—both experiences exceeded all expectations and were simply unforgettable. The onsen was divine, beyond words, offering pure relaxation and serenity. Guest hospitality was impeccable throughout, and the architecture and interior design are nothing short of spectacular. From the moment we stepped into the hotel, it was a fully immersive aesthetic experience. If you’re looking for a 5-star hotel in Tokyo, this is the one to choose—highly recommended.
10
JACQUES
9 de ago. de 2025
·
A estadia foi de 8 noites
HOSHINOYA Tokyo is a very specific hotel, a very japanese hotel. It is a luxary hotel but far very different from the classical luxary hotels: shoes must be left at the entrance, no breakfast except on revervation and very typical japanese breakfasts, no swiming pool but a japanse onsen, no dinner except on reservation. It must be tried once, it is very calm, very very very clean, everythink in the hotel is japanese, every single detail is thought in a japanse way. It is located in the financial district with a few bars and restaurants but the subway station is very near with 4 lines.
HOSHINOYA Tokyo is a very specific hotel, a very japanese hotel. It is a luxary hotel but far very different from the classical luxary hotels: shoes must be left at the entrance, no breakfast except on revervation and very typical japanese breakfasts, no swiming pool but a japanse onsen, no dinner except on reservation. It must be tried once, it is very calm, very very very clean, everythink in the hotel is japanese, every single detail is thought in a japanse way. It is located in the financial district with a few bars and restaurants but the subway station is very near with 4 lines.
6
Paulo
12 de mai. de 2025
·
A estadia foi de 2 noites
This hotel is beautifully designed. Detailed and a peaceful escape into a modern version of a traditional Japanese Ryokan. Having stayed at several traditional Ryokans, we knew this setting well and looked forward to an upscale modern accommodation. I would have given it 5 stars but here is where it broke down for us. At check in, we were asked if we wanted breakfast in the morning and were given a choice of a Japanese style Breakfast or a Western style breakfast. My partner chose the Japanese and I decided to go with the Western style since by this point, I wanted something familiar after delving deep into Japanese cuisine. At breakfast, everything seemed fine until my Western breakfast arrived. It wasn’t western at all. More than half the items were traditional Japanese breakfast foods with only some breads, yogurt and scrambled eggs as a hint to western style breakfast. I didn’t eat most of it, couldn’t, wasn’t in the mood for another Japanese breakfast. When I questioned this at check out and said I didn’t get what was sold, Just an explanation of what the hotel represented and breakfast was their interpretation of Western. I told them, it wasn’t western style breakfast and they should not sell it as such. Still no adjustment to the bill and blank stares of incompetence to resolve the issue. At this level, pricing & hotel of this stature, you should be able to resolve issues when they arise. Service otherwise goes smooth as long as there are no issues.
This hotel is beautifully designed. Detailed and a peaceful escape into a modern version of a traditional Japanese Ryokan. Having stayed at several traditional Ryokans, we knew this setting well and looked forward to an upscale modern accommodation. I would have given it 5 stars but here is where it broke down for us. At check in, we were asked if we wanted breakfast in the morning and were given a choice of a Japanese style Breakfast or a Western style breakfast. My partner chose the Japanese and I decided to go with the Western style since by this point, I wanted something familiar after delving deep into Japanese cuisine. At breakfast, everything seemed fine until my Western breakfast arrived. It wasn’t western at all. More than half the items were traditional Japanese breakfast foods with only some breads, yogurt and scrambled eggs as a hint to western style breakfast. I didn’t eat most of it, couldn’t, wasn’t in the mood for another Japanese breakfast. When I questioned this at check out and said I didn’t get what was sold, Just an explanation of what the hotel represented and breakfast was their interpretation of Western. I told them, it wasn’t western style breakfast and they should not sell it as such. Still no adjustment to the bill and blank stares of incompetence to resolve the issue. At this level, pricing & hotel of this stature, you should be able to resolve issues when they arise. Service otherwise goes smooth as long as there are no issues.
8
Jacques
17 de out. de 2025
·
A estadia foi de 3 noites
Breakfast should not be by reservation. We had to go to other hotels in the area for breakfast.
Breakfast should not be by reservation. We had to go to other hotels in the area for breakfast.
4
SANGWON
21 de dez. de 2025
·
A estadia foi de 2 noites
Breakfast is too bad for that price. Not good at all.
Breakfast is too bad for that price. Not good at all.
10
ALUN
14 de mai. de 2025
·
A estadia foi de 3 noites
This hotel was absolutely phenomenal. Only the limited dining options (inside and in the surrounding area) could be considered dings. We will definitely be returning to this wonderfully calm and serene environment.
This hotel was absolutely phenomenal. Only the limited dining options (inside and in the surrounding area) could be considered dings. We will definitely be returning to this wonderfully calm and serene environment.
8
Francis
30 de abr. de 2025
·
A estadia foi de 2 noites
Whilst the hotel was overall very nice it was over priced generally. At nearly double the price of other 5 star hotels we stayed at on this trip. The staff were excellent and very attentive. I felt no Cafe or restaurant or bar was a big miss for a 5 star hotel I suspect the theme and design this was deliberate.
Whilst the hotel was overall very nice it was over priced generally. At nearly double the price of other 5 star hotels we stayed at on this trip. The staff were excellent and very attentive. I felt no Cafe or restaurant or bar was a big miss for a 5 star hotel I suspect the theme and design this was deliberate.
4
Craig
29 de abr. de 2025
·
A estadia foi de 2 noites
Hotel design was beautiful. The fact that I couldn't have a meal with a friend and the hotel was unexpected and too limiting. Created much hassle for me as I'm usually meeting friends for coffee or lunch at my hotel. Not much of anything around the hotel that's easy to get to for a meal. Everything is closed on the weekends.
Hotel design was beautiful. The fact that I couldn't have a meal with a friend and the hotel was unexpected and too limiting. Created much hassle for me as I'm usually meeting friends for coffee or lunch at my hotel. Not much of anything around the hotel that's easy to get to for a meal. Everything is closed on the weekends.
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10
Marcelo
2 de jun. de 2026
·
A estadia foi de 2 noites
Hotel elegante, bem localizado, suite linda, funcionarios gentis e cafe da manhã maravilhoso.
Hotel elegante, bem localizado, suite linda, funcionarios gentis e cafe da manhã maravilhoso.
10
Edson Kyota
6 de nov. de 2025
·
A estadia foi de 2 noites
Hotel maravilhoso em todos os detalhes, desde o atendimento de toda a equipe, quarto e banheiro amplos e limpos, belo design, com direito a mimos com bebidas, salgados e doces a vontade em todos os andares. Otimo para quem procura privacidade e descanso nas viagens.
Hotel maravilhoso em todos os detalhes, desde o atendimento de toda a equipe, quarto e banheiro amplos e limpos, belo design, com direito a mimos com bebidas, salgados e doces a vontade em todos os andares. Otimo para quem procura privacidade e descanso nas viagens.
8
min hye
há 2 semanas
·
A estadia foi de 1 noite
호시노야 도쿄에서 가장 좋았던 점은 들어가는 입구. 보통의 호텔과는 다른 입구라 입구 매력도가 높아요. 그리고 온천은 도심내 노천탕이 있어서 색다른 경험이고 물에 상당히 민감한 편인데 여기서 온천하고 나오니까 머리결 정말 부들하고 몸이 건조하지 않다는게 좋았어요. 세상과 하루 정도 소통하고 싶지 않은 분들에게는 추천.. 위치가 도쿄역까지 10분 내외이기는 하지만 위치가 애매. 특히 주말은 오피스 상권이라 대부분의 레스토랑 문을 닫기 때문에 호텔 내에 식사할 거 아니면 이 점이 상당히 제한적. 그리고 조식은 Japanese style은 그나마 괜찮은데 western 은 너무 빈약하고 그리고 3가지 주스가 나오는데 직원분이 유리컵 아래가 아닌 입술 부분을 손으로 만지고 제공해줘서 결국 먹지도 못함. 그리고 다 개인실에서 식사를 하는 구조인데 직원에게 추가 요청을 하려면 나가서 직원을 찾아야 하는 번거로운 점이 있어요. 직원분들도 친절하고 도쿄내에서 료칸 스타일이라 색다른 경험은 분명 맞기는 한데 여기는 하루 이상 숙박은 추천하지 않아요. 이 가격대면 돈 조금 더 지불하고 자누, 불가리로 이용하는게 더 낫지않나 싶어요.
호시노야 도쿄에서 가장 좋았던 점은 들어가는 입구. 보통의 호텔과는 다른 입구라 입구 매력도가 높아요. 그리고 온천은 도심내 노천탕이 있어서 색다른 경험이고 물에 상당히 민감한 편인데 여기서 온천하고 나오니까 머리결 정말 부들하고 몸이 건조하지 않다는게 좋았어요. 세상과 하루 정도 소통하고 싶지 않은 분들에게는 추천.. 위치가 도쿄역까지 10분 내외이기는 하지만 위치가 애매. 특히 주말은 오피스 상권이라 대부분의 레스토랑 문을 닫기 때문에 호텔 내에 식사할 거 아니면 이 점이 상당히 제한적. 그리고 조식은 Japanese style은 그나마 괜찮은데 western 은 너무 빈약하고 그리고 3가지 주스가 나오는데 직원분이 유리컵 아래가 아닌 입술 부분을 손으로 만지고 제공해줘서 결국 먹지도 못함. 그리고 다 개인실에서 식사를 하는 구조인데 직원에게 추가 요청을 하려면 나가서 직원을 찾아야 하는 번거로운 점이 있어요. 직원분들도 친절하고 도쿄내에서 료칸 스타일이라 색다른 경험은 분명 맞기는 한데 여기는 하루 이상 숙박은 추천하지 않아요. 이 가격대면 돈 조금 더 지불하고 자누, 불가리로 이용하는게 더 낫지않나 싶어요.
10
Huong Chi
há 3 semanas
·
A estadia foi de 3 noites
Great place to experience Japan culture accommodations while having a real in house relaxation.
Great place to experience Japan culture accommodations while having a real in house relaxation.
10
Chantal Renée
há 3 semanas
·
A estadia foi de 6 noites
Nous avons passé une semaine dans cette hôtel magnifique. Pour manger et déjeuner nous préférions prendre le métro à deux minutes à pied et choisir ce que nous voulions manger. Les chambres sont très belles grande et très propre un peu sombre car lumière tamisée mais on si fait. L’hôtel est situé dans un quartier des banques donc pour sortir deux minutes à pieds et prendre le métro pour aller où vous voulez donc situation très pratique si on aime le calme la nuit en dehors de la cohue touristique. Pour ceux qui aiment faire la fête la nuit, l’hôtel n’est pas recommandé.
Nous avons passé une semaine dans cette hôtel magnifique. Pour manger et déjeuner nous préférions prendre le métro à deux minutes à pied et choisir ce que nous voulions manger. Les chambres sont très belles grande et très propre un peu sombre car lumière tamisée mais on si fait. L’hôtel est situé dans un quartier des banques donc pour sortir deux minutes à pieds et prendre le métro pour aller où vous voulez donc situation très pratique si on aime le calme la nuit en dehors de la cohue touristique. Pour ceux qui aiment faire la fête la nuit, l’hôtel n’est pas recommandé.
Políticas da propriedade
Check-in
Check-out
De 15:00 a 00:00
Antes das 12:00
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As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-26: NO DATA
- 2026-09-27: 1667.4099079101563USD
- 2026-09-28: 1677.32475USD
- 2026-09-29: 1280.580335888672USD
- 2026-09-30: 1184.3096998535157USD
- 2026-10-01: 1438.042834350586USD
- 2026-10-02: NO DATA
- 2026-10-03: NO DATA
- 2026-10-04: NO DATA
- 2026-10-05: 1526.4098517333985USD
- 2026-10-06: NO DATA
- 2026-10-07: 1398.5899556762695USD
- 2026-10-08: 1526.4098517333985USD
- 2026-10-09: 1526.4098517333985USD
- 2026-10-10: 1667.4099079101563USD
- 2026-10-11: 2146.0898462036134USD
- 2026-10-12: 1526.4098517333985USD
- 2026-10-13: 2090.399925769043USD
- 2026-10-14: 1244.4299016723633USD
- 2026-10-15: 2047.1950530395509USD
- 2026-10-16: 1385.4199462280274USD
- 2026-10-17: 1949.4098812133789USD
- 2026-10-18: 2471.983825488281USD
- 2026-10-19: NO DATA
- 2026-10-20: NO DATA
- 2026-10-21: 2277.1975864379883USD
- 2026-10-22: NO DATA
- 2026-10-23: 2090.399925769043USD
- 2026-10-24: 1667.4099079101563USD
- 2026-10-25: 1667.4099079101563USD
- 2026-10-26: 2679.1556912841797USD
- 2026-10-27: 1683.2698452758789USD
- 2026-10-28: NO DATA
- 2026-10-29: 3114.2699213378905USD
- 2026-10-30: 2496.3393186035155USD
- 2026-10-31: 2496.3393186035155USD
- 2026-11-01: 2314.26992409668USD
- 2026-11-02: 2288.2187126586914USD
- 2026-11-03: 2314.26992409668USD
- 2026-11-04: 2288.2187126586914USD
- 2026-11-05: 2691.8301254882813USD
- 2026-11-06: 2511.269982861328USD
- 2026-11-07: 2483.374825488281USD
- 2026-11-08: 2483.374825488281USD
- 2026-11-09: 2288.5885864379884USD
- 2026-11-10: 2496.3393186035155USD
- 2026-11-11: NO DATA
- 2026-11-12: 2693.771823779297USD
- 2026-11-13: 2483.374825488281USD
- 2026-11-14: 2483.374825488281USD
- 2026-11-15: 2300.2321017700197USD
- 2026-11-16: 2092.396687976074USD
- 2026-11-17: 2092.396687976074USD
- 2026-11-18: 2288.5885864379884USD
- 2026-11-19: 2288.5885864379884USD
- 2026-11-20: 2496.3393186035155USD
- 2026-11-21: 2483.374825488281USD
- 2026-11-22: 2511.269982861328USD
- 2026-11-23: 2496.3393186035155USD
- 2026-11-24: 2092.396687976074USD
- 2026-11-25: 2106.2698747558593USD
- 2026-11-26: 2163.7521534667967USD
O horário de check-in começa às15:00O horário de check-in termina às23:59O horário de check-out termina às12:00
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
Requisitos De Idade
Idade mínima para fazer o check-in: 18 anos
Animais De Estimação
Não aceita animais de estimação;
Serviços De Recepção
A equipe da recepção vai receber os hóspedes no momento da chegada. Em caso de dúvidas, entre em contato com a propriedade usando os dados que estão na confirmação da reserva. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução. É oferecido serviço de arrumação a cada três dias. É cobrada uma taxa para pedidos adicionais de limpeza. A coleta de lixo e a troca de toalhas são feitas todos os dias sem cobrança de taxa.
Identificação
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras;
Política Para Crianças E Camas Extras
Uma criança de até 3 anos de idade, por adulto registrado, tem estadia gratuita quando ocupa o quarto dos pais ou guardiães, usando as camas existentes; Berços não disponíveisCamas extras/dobráveis não disponíveis
Restaurante(s)
Saboreie uma deliciosa refeição no um restaurante ou hospede-se no local e aproveite o serviço de quarto (horário limitado) deste ryokan. Há café da manhã completo disponível diariamente, entre 7h e 11h, mediante uma taxa.
Taxas E Impostos Obrigatórios
Você deve pagar os seguintes encargos na propriedade. As tarifas podem incluir impostos:
- A propriedade pode cobrar um imposto municipal. O valor do imposto municipal varia entre JPY 100 e JPY 10.000 por pessoa, por diária, com base na tarifa da diária. Vale lembrar que algumas exceções se aplicam. Para saber mais, consulte as informações na confirmação de reserva que você recebeu e entre em contato com a propriedade.
- A cidade cobra um imposto de JPY 150.00 por pessoa, por diária. Esse imposto não se aplica a crianças de até 12 anos.
Listamos todas as cobranças que a propriedade nos forneceu.
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Frigorífico
Televisão
Toalhas
Chuveiro
Pequeno-almoço no quarto
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Wheelchair Accessible (Limited)
Serviços
Elevador
Lojas
Depósito de bagagem
Loja de lembranças
24-Hour Front Desk