CiTi Hotel London Luton

The best feature of the hotel was that it was close to the station and bus terminal.

Staff fantastic Mr moyin at reception, clean room.

Yes clean room Very friendly reception Moyin nice and polite Air con ok

Staff were smoking outside of the hotel and totally ignored us on arrival it wasn’t until we rang the phone he decided he would come in. Room was like a broom cupboard however we new the size we chose one with a window and they had stuck a light right outside of our window fixed to the building and even with the blinds closed it was bright so we couldn’t sleep. The noise was extremely bad people banging doors etc. we were told reception was manned 24/7 this was not the case when I went down to speak to them and also on checkout no one at reception. Would never go back.

Staff were very friendly and helpful. The hotel is located 4 minutes walk from Interchange bus station and is centrally located close to shopping, dining and cinema. Great for a budget overnight stay in Luton.