Arena 20 Suites

Spacious apartment (1B) with all the amenities needed. Only exception was no paper towels which we purchased. Soap/gel was weak. Otherwise, location was great and walkable. Parking was two plus blocks away so not ideal. Esmerelda at reception was awesome and very pleasant to deal with for recommendations. Would recommend l.

Schönes Apartment, gut eingerichtet, Parkplatz war zweimal vor der Haustür frei. Alles was man braucht.

Apartamento muy bien situados cerca de centro comercial, aparcamiento en la calle gratis sin problema, perdonal amable y muy comprtente

lavatrice rotta, pulizia scarsa, possibilità di comunicare zero poichè l'host non rispondeva nemmeno su wz.

Très bien situé. Propre. Grand appartement. Bien équipé. Confortable

Cambiar algunos elementos dañados en cocina y baño. Aseo en el ingreso del edificio.

Quarto limpo, boa localização, cozinha equipada

easy communication, quiet and clean

It was large apartment with nice kitchen and kitchen equipments. I couldn’t figure out how to use washing machine since all the instructions are in Spanish and there is no English instruction.it’s far from grocery store and restaurants.when u set AC to heat up the room there were grey dusty fluffs kept coming out of vent . I swept up the whole entire apartment at least 2times/day

Apartamento con todo lujo de detalles,limpio,amplio,cama muy grande y muy cómoda,bien equipado el único pero que mete mucho ruido el frigo y el aire acondicionado

Great place just not enough toilet paper, they never came to clean in 6 days , also i ask for some towels and I received them after 3 days and the washing machine didn’t work.

Todo muy nuevo. Buenas ubicación Única pega que tenía poco menaje de cocina y no tiene lavadora. Por lo demás genial y cómodo

Todo perfecto el apartamento es pequeño pero bien equipado y muy limpio todo, nos ha encantado sin duda volveremos

Really nice,modern apartments Bed was huge and very comfortable

Spacious apartment (1B) with all the amenities needed. Only exception was no paper towels which we purchased. Soap/gel was weak. Otherwise, location was great and walkable. Parking was two plus blocks away so not ideal. Esmerelda at reception was awesome and very pleasant to deal with for recommendations. Would recommend l.

El alojamiento como estancia está muy bien, el inconveniente que hemos tenido que nuestro alojamiento era una primera planta que daba a una carretera con mucho tráfico y se oía continuamente el tráfico, por el día no es problema pero a la noche pues si era molesto.

I will try to be as fair as I can so please read carefully. The property is nice. A flat with a double bed and a sofa bed. There is a hob, fridge/freezer, dishwasher but not an oven 🙄. Also available a hair dryer and an iron. A shower cabin with shower gel and shampoo. Quite clean and close to amenities and public transportation. Although, as I have said many times, hospitality businesses it is not just a nice room. No staff available, noise after midnight from other residents, they request a deposit which I wasn't aware or willing to pay whatsoever, but I blame mostly the app for that as it should be somehow clear so to avoid it. My previous experience (just once) was really bad as I was trying to get my money back for weeks. Communication is bad at least and I had to visit their office, when they reassured me that I would have my money back a couple hours after check out which off course didn't happen and I will take action with my bank when I get back or even to ask for legal advice. Needless to say that there is not any chance to book again with them or with anyone who requires a deposit. I would rather to pay a bit more and to stay in a real hotel with real professionals who know how to treat their guests. I won't upload any photos or videos as I might need to use them as evidence.

Very spacious. Just what we needed.

Die Ferienwohnung ist Teil eines modernen neuen Stadtteiles. Die Wohnung ist sauber und komfortabel eingerichtet und groß genug für 2 Personen. Allerdings ist sie eher hellhörig. Von der Straße vor dem Haus bekommt man allerdings nicht viel mit. Die Abwicklung vor Ort ist kontaktlos organisiert. Bei Problemen ist aber immer jemand erreichbar und reagiert auch schnell. Mit dem Bus ist man in 25 Minuten in der Altstadt, in 35 Minuten am Malvarosa Strand und in 10 Minuten beim Saler Einkaufszentrum mit einem großen Supermarkt und vielen Restaurants. In weniger als 10 Minuten Fußweg findet man einen Bäcker und kleine Supermärkte und Läden.

It was large apartment with nice kitchen and kitchen equipments. I couldn’t figure out how to use washing machine since all the instructions are in Spanish and there is no English instruction.it’s far from grocery store and restaurants.when u set AC to heat up the room there were grey dusty fluffs kept coming out of vent . I swept up the whole entire apartment at least 2times/day

Apartamento con todo lujo de detalles,limpio,amplio,cama muy grande y muy cómoda,bien equipado el único pero que mete mucho ruido el frigo y el aire acondicionado

The check in process with remote support was awful. It took about an hour to get into our rooms because of internet and their system issues to pay the additional fees. Once inside the building, my room key was not in the box. Had to call back for them to assign a different box. My city view consisted of just the freeway. There was only one coffee pod and asked for more the same morning for the next day. Had to buy my own pods because it never came. Requested an iron and board. It never came. I do not believe housekeeping ever came in our room. Any human service provided was awful. The property itself was fine.

Todo muy bien, salvo ruido de máquina en un armario cerrado al lado de la puerta de entrada que era muy molesto cuando se activaba.

lavatrice rotta, pulizia scarsa, possibilità di comunicare zero poichè l'host non rispondeva nemmeno su wz.

The positive, new property, nice decorated, good bed and clean bathroom. The bad, extremely complex to check in, they ask for a deposit charged to your credit card and then after a week haven’t got it back yet, they only operate on office hours, no one available after that. They don’t accommodate to guest needs and you need to accommodate to their schedules, deposit and system. Not disclosed in the original listing. this companies should not be in the hospitality industry as they don’t understand how to treat guest and meet needs.

Spacious apartment (1B) with all the amenities needed. Only exception was no paper towels which we purchased. Soap/gel was weak. Otherwise, location was great and walkable. Parking was two plus blocks away so not ideal. Esmerelda at reception was awesome and very pleasant to deal with for recommendations. Would recommend l.

Apartment was easy to find, access and very clean. Communication from the Hotels team was good but prior to the stay I got emailed twice and then Whatsapp’d to fill out check in information, which I’d already completed online. This was a bit frustrating. There was enough equipment for two but some amenities such as tea, sugar and maybe some bottled water would have have been nice. There was a loud pump we think that was to do with the hot water, but seemed to be linked to another apartment too as it persisted long after we’d used the shower. Additionally the sound proofing wasn’t great so we heard other apartments coming and going. Both aspects meant we had disrupted sleep. Otherwise the bed was comfortable and location was good as it was near local buses that could get you into town.

I will try to be as fair as I can so please read carefully. The property is nice. A flat with a double bed and a sofa bed. There is a hob, fridge/freezer, dishwasher but not an oven 🙄. Also available a hair dryer and an iron. A shower cabin with shower gel and shampoo. Quite clean and close to amenities and public transportation. Although, as I have said many times, hospitality businesses it is not just a nice room. No staff available, noise after midnight from other residents, they request a deposit which I wasn't aware or willing to pay whatsoever, but I blame mostly the app for that as it should be somehow clear so to avoid it. My previous experience (just once) was really bad as I was trying to get my money back for weeks. Communication is bad at least and I had to visit their office, when they reassured me that I would have my money back a couple hours after check out which off course didn't happen and I will take action with my bank when I get back or even to ask for legal advice. Needless to say that there is not any chance to book again with them or with anyone who requires a deposit. I would rather to pay a bit more and to stay in a real hotel with real professionals who know how to treat their guests. I won't upload any photos or videos as I might need to use them as evidence.

Die Ferienwohnung ist Teil eines modernen neuen Stadtteiles. Die Wohnung ist sauber und komfortabel eingerichtet und groß genug für 2 Personen. Allerdings ist sie eher hellhörig. Von der Straße vor dem Haus bekommt man allerdings nicht viel mit. Die Abwicklung vor Ort ist kontaktlos organisiert. Bei Problemen ist aber immer jemand erreichbar und reagiert auch schnell. Mit dem Bus ist man in 25 Minuten in der Altstadt, in 35 Minuten am Malvarosa Strand und in 10 Minuten beim Saler Einkaufszentrum mit einem großen Supermarkt und vielen Restaurants. In weniger als 10 Minuten Fußweg findet man einen Bäcker und kleine Supermärkte und Läden.

Great place just not enough toilet paper, they never came to clean in 6 days , also i ask for some towels and I received them after 3 days and the washing machine didn’t work.

The check in process with remote support was awful. It took about an hour to get into our rooms because of internet and their system issues to pay the additional fees. Once inside the building, my room key was not in the box. Had to call back for them to assign a different box. My city view consisted of just the freeway. There was only one coffee pod and asked for more the same morning for the next day. Had to buy my own pods because it never came. Requested an iron and board. It never came. I do not believe housekeeping ever came in our room. Any human service provided was awful. The property itself was fine.

New appartment, close to city center as well as the harbour. Rental bikes around the corner. Supermarket 10 min walk. Very good communication about key pick up

Great all around, from check-in to security deposit back within 24hrs. Will stay here again

Spacious apartment (1B) with all the amenities needed. Only exception was no paper towels which we purchased. Soap/gel was weak. Otherwise, location was great and walkable. Parking was two plus blocks away so not ideal. Esmerelda at reception was awesome and very pleasant to deal with for recommendations. Would recommend l.

Quarto limpo, boa localização, cozinha equipada

Love this property, walking distance from Art and Sience. You can take bus nr. 7 to old town, and bus nr. 99 to the beach.

Personal Top, Lage etwas weit weg.

Die Ferienwohnung ist Teil eines modernen neuen Stadtteiles. Die Wohnung ist sauber und komfortabel eingerichtet und groß genug für 2 Personen. Allerdings ist sie eher hellhörig. Von der Straße vor dem Haus bekommt man allerdings nicht viel mit. Die Abwicklung vor Ort ist kontaktlos organisiert. Bei Problemen ist aber immer jemand erreichbar und reagiert auch schnell. Mit dem Bus ist man in 25 Minuten in der Altstadt, in 35 Minuten am Malvarosa Strand und in 10 Minuten beim Saler Einkaufszentrum mit einem großen Supermarkt und vielen Restaurants. In weniger als 10 Minuten Fußweg findet man einen Bäcker und kleine Supermärkte und Läden.

It was large apartment with nice kitchen and kitchen equipments. I couldn’t figure out how to use washing machine since all the instructions are in Spanish and there is no English instruction.it’s far from grocery store and restaurants.when u set AC to heat up the room there were grey dusty fluffs kept coming out of vent . I swept up the whole entire apartment at least 2times/day

Idéalement situé et proche des transports en commun. Nous recommandons.

Para lo que necesitaba muy bien. Tenia que ir al Hospital de La fe, así que la ubicación excelente. Coloque como calificación Buena, pues no hay posibilidad de colocar MUY BUENA. Todo bien..

New appartment, close to city center as well as the harbour. Rental bikes around the corner. Supermarket 10 min walk. Very good communication about key pick up

El apartamento está muy nuevo y bien situado, muy cerca de la Ciudad de las Artes y las ciencias y a unos 3,5 km del centro de la ciudad. En general tiene todo lo necesario ( hemos echado de menos un tostador y algun sitio en el que poder colgar los abrigos, ya que el espacio de " armario" es pequeño y al colgar algo de ropa ya no entran los abrigos. Le he puesto 4 estrellas en comodidad porque el termo del agua caliente hace mucho ruido, incluso en mitad de la noche, cuando no se está usando agua caliente, y es molesto. La comunicación con la empresa que gestiona el alojamiento es buena. A tener en cuenta, hay que dar una fianza de 200€ que te devuelven una vez que comprueban que todo está bien a la salida y no está específicado en el anuncio.