Name: Ocean Surf at York Beach
Address: 780 York Street, York Beach, Comté de York, US
Rating: 7.8

Ce qu'en disent des voyageurs

D'après de nombreux avis sur l'Ocean Surf à York Beach, les clients apprécient de manière constante l'emplacement en bord de mer et les rénovations modernes, ainsi qu'un personnel généralement aimable, tout en signalant des problèmes récurrents avec la fiabilité du Wi-Fi/de la télévision, des possibilités de restauration sur place limitées et d'occasionnels problèmes de service ou de communication.

Les chambres sont modernes et confortables, bien que plusieurs clients aient trouvé les lits très mous, certains plans soient petits ou peu meublés, et que le bruit ou l'éclairage extérieur vif affectent le sommeil. La piscine extérieure et la vue sur l'océan sont souvent mises en avant, mais le stationnement peut être difficile et il n'y a pas d'ascenseur pour accéder aux étages supérieurs. Attendez-vous à un séjour élégant et chaleureux pour les chiens en bord de mer avec une vue magnifique, tempéré par des équipements et des services variables.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

La piscine et les espaces extérieurs sont populaires et offrent une vue magnifique sur l'océan. Le stationnement est limité, il n'y a pas d'ascenseur et le bar/café ou les équipements sur place sont parfois fermés.

Avis de voyageur à ce sujet

10

Lorraine

2 août 2023

·

A séjourné 3 nuits

We loved the proximity to the beach, and the wonderful outdoor pool area.

10

Judy

22 août 2023

·

A séjourné 1 nuit

Oversized loungers scattered about the property were lovely. Outdoor fire pits (5) added such charm to the outside. 2 outdoor pools, one heated. Recently renovated rooms. We’ll be back again.

6

Krysten

21 juil. 2024

·

A séjourné 1 nuit

Room looks recently renovated and modern, but seems they forgot to clean the room. Left over trash in the room. Did not receive the room I selected online but there was no other availability. Parking was tough. Location is good though.

6

Raffaela

3 août 2024

·

A séjourné 1 nuit

Under new management from last year. No food offered anymore, no poolside bar either. Place was very clean, but our fridge didnt work so they replaced it in a timely fashion but our experience last year was much better thats why we re-booked again. Unfortunately we wont be returning next year.

8

Kathleen

9 août 2024

·

A séjourné 2 nuits

When we checked in the tv and WI Fi was down. Someone ran over the cable? It was out for 3 days but the manager and owner comped us 2 beautiful rooms overlooking the ocean with tv and wifi. The restaurant and bar at the pool didn't open this year due to terrible storms over the winter. The pool is beautiful plenty of chairs and umbrellas. Plus free coffee till 3! We will definitely stay there again!

10

Nicholas

11 août 2024

·

A séjourné 2 nuits

Great property for families. Friendly staff, large and clean pool & clean rooms. Great location with beautiful view of the ocean from side deck off of room. Walking distance to Long Sands Beach and several restaurants. Had a great time with family, would definitely recommend and stay there again!

8

Kathy

17 sept. 2024

·

A séjourné 2 nuits

We loved the front balcony. The pool area was very nice as well.

10

Johan F

20 juil. 2023

·

A séjourné 2 nuits

Best heated pool in town for a cloudy day.

6

Cynthia

15 sept. 2024

·

A séjourné 2 nuits

It was close to the water. No amenities. Couldn't even get a cup of coffee in the morning because the barista was not there on a weekend.

10

Kimberly

2 août 2023

·

A séjourné 2 nuits

Property was away from the main hustle and bustle but not too far. One restaurant was walkable. Beach directly across was all large rocks. To get to sand beach was a 5-10 minute walk. Tv in our room was on wall and not able to be turned so you could see it from the bed, was only viewable only from one chair in the corner. You have to stream you own shows cable not available. Price of drinks were outrageous, $18 for a drink. The bartenders and staff were very nice, pool was great. Nice to have the balcony on the room. The chairs on the front lawn was a nice hang out area. Overall very nice stay.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

De nombreux clients signalent des chambres et des espaces communs très propres. D'autres font état de chambres ou d'installations sales, d'odeurs persistantes ou de négligences en matière d'entretien (par exemple, des déchets ou un désordre sur le balcon), ce qui témoigne de normes incohérentes.

Avis de voyageur à ce sujet

6

Michelle

4 août 2023

·

A séjourné 1 nuit

Property was cute. Our room’s tv/WiFi didn’t work and the shower was dirty. Everything else was good.

2

Demarko

17 juin 2024

·

A séjourné 2 nuits

Room was very small. WiFi was down. Two TVs in the room, neither one would turn on. Balcony screen was leaning against the wall. There was animal feces on the balcony. Ended up booking a room at the Grand View for cheaper, where I received great service and everything worked as expected.

2

Alex

3 juil. 2024

·

A séjourné 4 nuits

Accommodation Our decision to book a 4-bedroom chalet at York Surf Club was influenced by enticing photos on their website. Unfortunately, the reality upon arrival was a stark contrast. The room was shockingly unclean—dirty floors and very poor maintenance. On our first night, we had to rush to a nearby Dollar Tree to purchase the most basic amenities like utensils, drying cloths, dish soap, mop, and disinfecting wipes just to begin addressing the mess. Moreover, the chalet was supposed to accommodate eight people and include a dining table and chairs, as advertised, but ours had none. Interaction with management Beth, one of the owners, demonstrated a defensive and dismissive attitude when we politely raised our concerns. She attempted to justify the hotel's poor condition by blaming recent storms in the area, which is not a valid excuse for false advertising. She was unapologetic and seemed unwilling to acknowledge the glaring discrepancy between the advertised images and the actual room condition. Location The hotel is far away from Long Sands Beach. Facilities The hotel's pool also left much to be desired, with disgustingly dirty water that made swimming unappealing and unsanitary. The misleading representations on the hotel's website were deeply concerning. Overall Experience Our experience at York Surf Club was marred by misleading advertising and unacceptable room conditions. Beth's defensive and dismissive attitude was unacceptable.

10

Jahneene M

11 oct. 2024

·

A séjourné 1 nuit

Lovely, quaint, modern...and literally right across the street from an incredible walkway along the ocean. Even in off-season, staff is excellent and engaging, and property is immaculate. Clean, with a historical charm. Will absolutely recommend and hope to stay here again!

8

chris

30 juin 2024

·

A séjourné 1 nuit

Pleasant stay! Clean rooms, comfy bed! We plan to come again to enjoy the pool. Couldn’t ask for a better location when visiting York!

6

Krysten

21 juil. 2024

·

A séjourné 1 nuit

Room looks recently renovated and modern, but seems they forgot to clean the room. Left over trash in the room. Did not receive the room I selected online but there was no other availability. Parking was tough. Location is good though.

10

Jeffrey

6 juin 2024

·

A séjourné 1 nuit

Nice place. Clean and convenient

10

Michael

9 juin 2024

·

A séjourné 1 nuit

Very clean amd quiete!

10

Carrie

12 sept. 2024

·

A séjourné 2 nuits

We stayed in the Fido section with our dogs. The rooms were very clean, spacious and updated. It was exactly how it looked on the website. The bed was a bit soft and there were no pods for the coffee. Luckily we brought our own Keurig. Only need to go to the office to check in and out and grab some ice. Everyone I encountered there was extremely friendly. I would definitely stay there again.

6

John

25 août 2023

·

A séjourné 2 nuits

Poor service, dirty floors, lacking hot water, no entry mat, no fitted sheet on the beds

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Chambres

Les chambres rénovées et modernes avec vue sur l'océan et des lits très moelleux sont fréquentes. Plusieurs critiques notent des plans petits ou peu meublés, un espace de rangement limité, l'absence de rideaux occultants/micro-ondes, des problèmes de Wi-Fi/TV et des bruits occasionnels.

Avis de voyageur à ce sujet

8

Jessica

18 nov. 2023

·

A séjourné 3 nuits

Really beautiful room with a bed really really soft. The room for dog is really cool.

4

Gunter

1 juil. 2024

·

A séjourné 1 nuit

Our room was very small for 4 adults and only had one chair and no table. The TV didn’t work and we had to have a maintenance worker come twice. The beds were unusually soft offering no support. Don’t think we’d ever go back. Wish we could get reimbursed a portion of our expensive rental fee. I will say the staff was very helpful and offered many suggestions on restaurants in the area.

8

Timothy

18 nov. 2023

·

A séjourné 2 nuits

The location is great! Right off the water and on one of the main streets that allows easy access to town and other populated areas. You can catch the sun rise from your room/right out the door. Our room was large, but felt empty, only a bed, bench and another chair. The rooms could use a small table or desk or something to eat on besides the bed. Maybe a table at the window to eat breakfast and watch the sunrise?

10

Fran

28 mai 2024

·

A séjourné 2 nuits

Great location. Walls a bit thin so not super quiet.

8

Robert

16 sept. 2024

·

A séjourné 2 nuits

Our room was on the side on the 3rd floor of main building. Had a nice ocean view and balcony and room was large, clean, and comfortable. Looked to be recently redone so everything was fresh and had a nice coastal vibe. Hotel currently doesn't have food/beverage, but it's in a great location and an easy walk to restaurants and the beach. Staff was friendly and accommodating. Would stay again without hestitation.

8

Robert

6 oct. 2023

·

A séjourné 2 nuits

Room was nice and comfortable. Would have given 5 stars, but internet connection was poor.

8

Darryl

26 nov. 2023

·

A séjourné 2 nuits

Had an ocean facing room, view of the beach and sunrise was great. Room was clean and nicely furnished. Bed is on the softer side but not uncomfortable. The only real negative is the lights on the deck are not on a switch and make the room very bright for sleeping.

8

Beth

22 juin 2024

·

A séjourné 2 nuits

I loved it -- the only thing I would request would be blackout curtains.

8

Erin

4 sept. 2023

·

A séjourné 2 nuits

We are a family of 4 staying at the hotel. Amenities were good, such as the heated pool. The kids had a lot of fun there. The pool and deck were clean. The room was about as expected. We didn’t like the shared balcony, mostly just due to privacy reasons, so we didn’t stay long out there even though it was a nice view. The WI-FI might need a speed upgrade. Our streaming channels would pause for 5min and then start playing again. That was frustrating for the kids who never experienced dial up internet. The coffee maker could use an upgrade, and one of the coffee ground bags completely ripped open on us. No fault of the hotel of course other than who they use to supply the coffee. The food being served at the restaurant was very confusing for breakfast/lunch/dinner. The menu on the website did not line up with the menu on social media, so it was hard to understand what was available. The prices seemed really high as well considering some of the surrounding places we visited for food. You can’t beat the location. Loved being able to cross the street and walk along the ocean. We would stay here again.

8

whitney

4 août 2024

·

A séjourné 2 nuits

The room was nice, but needs hooks/shelving on the wall, and small table. In room coffee or tea would also be a great perk.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est fréquemment décrit comme aimable et conciliant, certains problèmes étant résolus par des surclassements ou des crédits. De nombreuses critiques font état de problèmes de communication, d'heures d'ouverture limitées du bureau, d'un soutien tardif à l'enregistrement et de perturbations liées aux réservations/fermetures.

Avis de voyageur à ce sujet

10

diane

16 août 2024

·

A séjourné 4 nuits

I stayed 4 nights. Coffee at check in was nice to have as a daily option. Front desk staff were very nice ! Had a shared balcony with an end unit room which was nice. The bed was extremely comfortable. Would of like to have had more than just 1 chair in room. No place to sit and have a simple meal. I'm pretty eco-friendly and used the towels provided and didn't ask for anymore. Overall very convenient location to beach and walkable to beach and restaurants as well. I would return in the future.

2

Laurie

18 sept. 2023

·

A séjourné 1 nuit

Any chance you have an employee available to meet guest needs, 9:10 pm check in- Can’t find a staff member - no info with key left for us. No book in room to describe access to TV or Wi-Fi - no password for your Roku No Email outlining any of this A phone call came to us at 8:50 that office was closing find the key… Room was OPEN Door when we got here. A little concerning for me. 1 bath towel Umm, any blankets available? 1 chair in King room with a view 2 of us - room booked for a couple. 2 people I’m slightly more than super Disappointed. As a hospitality professional, for many years, this is not cutting the mustard. Sad, I had such high hopes.

10

Robert

15 août 2024

·

A séjourné 1 nuit

I loved everything about the property and the surrounding area. Especially, the staff. They were extremely helpful.

2

Sonya

21 oct. 2024

·

A séjourné 7 nuits

The day before arrival I was called to say they were closing due to unforeseen circumstances and was moving our reservation to a sister property. I told him I would go check the property out online and get back to him if that was sufficient. I called back several times over 24 hrs and no answer. We had this trip planned for several months and at last moment was unsure of what to do. We did still fly out because of not wanting to miss our trip. We were out at a different location that wasn’t as nice as the location we booked. We were offered no money back and was never able to speak to our location first booked.

4

Nicole

29 mai 2025

·

A séjourné 1 nuit

The hotel was court ordered to shut down and moved us to a different location. Unfortunately, the other location was not prepared to be open yet for the season and did not have TV or wifi available.

10

Josue

20 avr. 2025

·

A séjourné 1 nuit

Great location. The owner and staff were amazing with warm and friendly service. Upon our arrival we were greeted and welcomed as if they had known us for a long time. My husband and I were impressed with their attention to detail that we are returning soon and staying again at this location.

10

Deborah

29 juil. 2024

·

A séjourné 2 nuits

Great staff. Clean rooms.

10

Lisa

12 août 2023

·

A séjourné 3 nuits

When my fiance and I checked into our room, we received the wrong room at first. The hotel made right by it the next night by upgrading our room for the remainder of our stay and offering a credit for the inconvenience. The hotel was incredibly comfortable. The views were outstanding as was the pool.

8

Robert

16 sept. 2024

·

A séjourné 2 nuits

Our room was on the side on the 3rd floor of main building. Had a nice ocean view and balcony and room was large, clean, and comfortable. Looked to be recently redone so everything was fresh and had a nice coastal vibe. Hotel currently doesn't have food/beverage, but it's in a great location and an easy walk to restaurants and the beach. Staff was friendly and accommodating. Would stay again without hestitation.

10

Cambria

31 mai 2025

·

A séjourné 1 nuit

One of the most dog friendly places we have ever stayed. The staff was great. We'll definitely be back.

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Emplacement

Largement salué pour son emplacement en face de la plage et sa proximité à pied de Long Sands et des restaurants. Il est à noter que le rivage en face peut être rocheux, et qu'une courte promenade est nécessaire pour accéder aux zones sablonneuses.

Avis de voyageur à ce sujet

8

Timothy

18 nov. 2023

·

A séjourné 2 nuits

The location is great! Right off the water and on one of the main streets that allows easy access to town and other populated areas. You can catch the sun rise from your room/right out the door. Our room was large, but felt empty, only a bed, bench and another chair. The rooms could use a small table or desk or something to eat on besides the bed. Maybe a table at the window to eat breakfast and watch the sunrise?

8

chris

30 juin 2024

·

A séjourné 1 nuit

Pleasant stay! Clean rooms, comfy bed! We plan to come again to enjoy the pool. Couldn’t ask for a better location when visiting York!

8

Kaila

23 juin 2024

·

A séjourné 1 nuit

The staff was extremely pleasant. I loved the complimentary coffee in the office. The hotel is right across from Long Sands.

8

Paul

18 sept. 2024

·

A séjourné 1 nuit

Beach was close by.

10

Ellie

14 juin 2024

·

A séjourné 1 nuit

Great place right on the beach! Clean, quiet and walkable to restaurants.

6

Krysten

21 juil. 2024

·

A séjourné 1 nuit

Room looks recently renovated and modern, but seems they forgot to clean the room. Left over trash in the room. Did not receive the room I selected online but there was no other availability. Parking was tough. Location is good though.

8

Nana

17 mai 2025

·

A séjourné 1 nuit

Cute place, very welcoming check-in, couldn’t have been nicer. Really like the aesthetic in the room - nice details. The tv is beyond me, can’t figure it out and no directions, but that must mean I need to unplug! Very comfortable bedding, dog fee $75 was a surprise but that’s ok. Overall a very nice place across from the beach.

8

Robert

16 sept. 2024

·

A séjourné 2 nuits

Our room was on the side on the 3rd floor of main building. Had a nice ocean view and balcony and room was large, clean, and comfortable. Looked to be recently redone so everything was fresh and had a nice coastal vibe. Hotel currently doesn't have food/beverage, but it's in a great location and an easy walk to restaurants and the beach. Staff was friendly and accommodating. Would stay again without hestitation.

10

William

22 sept. 2024

·

A séjourné 3 nuits

I’m so glad we checked out this property. It was so close to the beach that we left out slider open at night and could hear the waves. Very cute. We will definitely be back!

10

Kimberly

2 août 2023

·

A séjourné 2 nuits

Property was away from the main hustle and bustle but not too far. One restaurant was walkable. Beach directly across was all large rocks. To get to sand beach was a 5-10 minute walk. Tv in our room was on wall and not able to be turned so you could see it from the bed, was only viewable only from one chair in the corner. You have to stream you own shows cable not available. Price of drinks were outrageous, $18 for a drink. The bartenders and staff were very nice, pool was great. Nice to have the balcony on the room. The chairs on the front lawn was a nice hang out area. Overall very nice stay.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Les options sur place sont incohérentes : les horaires du café/bar varient ou sont fermés, et les prix suscitent des plaintes. Quelques clients ont apprécié la nourriture et le café lorsqu'ils étaient disponibles.

Avis de voyageur à ce sujet

4

trevor

4 juil. 2024

·

A séjourné 3 nuits

This property is under new management and they are relying on pictures from the prior managements success. There is no dining option on premises, there is no full time cleaning staff. It took 3 days to get clean towels delivered. The wifi and television did not work at all during our stay. The pool was shut down for most of our stay, and there were hundreds of dead bugs smashed on our rooms ceiling. While the employees I dealt with were friendly, they obviously don't have enough. The manager promised to make it right through a credit or upgrade, but that never happened. Guests that we spoke to that had visited last year were shocked at the operation, and were severely disappointed. There is no outdoor yoga as advertised, there is no poolside service, there is no dining, there is no rawbar. There is no outdoor lounge as depicted in the photos, and there is no turndown service. You will pay a daily cleaning charge, but will not have your room cleaned. You will also have to ask for toilet paper from the front desk, as that is not replenished during your stay. But it sure does look great in the pictures, right?

8

Steven

15 juin 2023

·

A séjourné 1 nuit

Close to a three star that could be a 5 star. Pool and rooms are so new an clean. cafe prices are ridiculous. checking in was with a new guy, so grace and love is what I will say. Zero extras (coffee in room, etc...). So, prayers for the owners; so much competition on that strip of beach, so much potential, but could go under... Does that make sense?

8

joanne

17 oct. 2023

·

A séjourné 1 nuit

Loved the property! But I called ahead and was assured there was a Keruig coffee maker in the room and there was not. The cafe doesn't open till 9am and the coffee unit they supply is not good. If I was told there was not a Keruig in the room , I would have brought mine.

6

Raffaela

3 août 2024

·

A séjourné 1 nuit

Under new management from last year. No food offered anymore, no poolside bar either. Place was very clean, but our fridge didnt work so they replaced it in a timely fashion but our experience last year was much better thats why we re-booked again. Unfortunately we wont be returning next year.

10

Tricia

26 juil. 2023

·

A séjourné 2 nuits

We loved the area, the bar, the people and the seating.. just a few cons:: tv was difficult tj operate I think it was out of service, instead of the coatrack would live a dresser with a mirror over it so the ladies could do hair and makeup while others are showering.. bed was so comfy!! Shane was great at check in as well… I found the breakfast menu to be limited and prices were a bit high. Will definitely stay here again.

8

Clifford

14 juil. 2023

·

A séjourné 3 nuits

We loved our stay ! Great pool. Food was excellent. Easy walk to a lot of attractions. A short drive to all

8

Kathleen

9 août 2024

·

A séjourné 2 nuits

When we checked in the tv and WI Fi was down. Someone ran over the cable? It was out for 3 days but the manager and owner comped us 2 beautiful rooms overlooking the ocean with tv and wifi. The restaurant and bar at the pool didn't open this year due to terrible storms over the winter. The pool is beautiful plenty of chairs and umbrellas. Plus free coffee till 3! We will definitely stay there again!

8

Amanda

26 nov. 2023

·

A séjourné 1 nuit

Coffee shop!

6

Cynthia

15 sept. 2024

·

A séjourné 2 nuits

It was close to the water. No amenities. Couldn't even get a cup of coffee in the morning because the barista was not there on a weekend.

10

Kimberly

2 août 2023

·

A séjourné 2 nuits

Property was away from the main hustle and bustle but not too far. One restaurant was walkable. Beach directly across was all large rocks. To get to sand beach was a 5-10 minute walk. Tv in our room was on wall and not able to be turned so you could see it from the bed, was only viewable only from one chair in the corner. You have to stream you own shows cable not available. Price of drinks were outrageous, $18 for a drink. The bartenders and staff were very nice, pool was great. Nice to have the balcony on the room. The chairs on the front lawn was a nice hang out area. Overall very nice stay.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Ocean Surf at York Beach

À propos de cet établissement

Emplacement

Options de chambre

3 Bedroom Cottage

Chambre Deluxe (3RD FL-2DBL-SOV, Atlantic)

Chambre Double Premium

Chambre Tradition, 2 grands lits

Cabane Standard, 2 grands lits, vue partielle sur l'océan

Chambre Familiale, 1 très grand lit (2ND FLK-FOV, Atlantic)

Chambre Quadruple « Premier », 2 grands lits (2nd FL 2DB DOG EFF, Breaker)

2 Bedroom Cottage

Chambre Standard, plusieurs lits (1ST FL KING-FOV, Atlantic)

Chambre Deluxe, 2 grands lits, vue océan

Chambre « Premier »

Avis des voyageurs sur Ocean Surf at York Beach

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

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