Anoor Studios & Apartments in Gemmayze

It’s important to know whether a hotel has a staff on the premises. I booked my stay via Hotels.com. First, I received a confusing message about my credit card being declined & my reservation being canceled. I called the number for clarification & I was told the message was errant. I then received the information regarding the passcodes for the front door & the door to my room. I had to wait in a cafe next door because it’s not possible to check in early at an automated hotel. I don’t recall being informed that this hotel is actually an automated human storage facility. But the neighborhood was good at least before the war.

Location and room were great. The amenities were limited. No fridge was provided in the room and customer support were not much of a help when asked about the fridge.

Eve

Nice rooms but can be much cleaner. Why are there long hairs on the bedsheets and floor everywhere? Very nice area and modern rooms

I was charged twice for my stay!!! Anoor hotel charged me for the stay I already payed for on hotels.com. They said it was for the security deposit but they charged my credit card for the full amount of my stay and never gave back the money! Completely unacceptable and unprofessional!!!