Name: Shaza Regency Plaza Al Madinah
Address: Siteen Road, Medina, Provincia de Medina, SA
Price range: 86 US$–261 US$ per night
Rating: 8.3

Opiniones de los huéspedes

Según las reseñas más recientes, Shaza Regency Plaza Al Madinah recibe elogios constantes por su ubicación accesible a pie cerca de Masjid Nabawi y los mercados, y muchos huéspedes encuentran las habitaciones cómodas o espaciosas, aunque los comentarios recurrentes señalan áreas anticuadas, ruido y una conexión Wi-Fi inestable.

Se destaca la amabilidad del personal, pero la recepción y la dirección reciben quejas repetidas sobre respuestas poco útiles, problemas con las reservas y una mala gestión de las solicitudes. La limpieza es generalmente buena, aunque inconsistente, con algunos informes de baños envejecidos, fugas, olor a cigarrillo y problemas ocasionales con el aire acondicionado. El desayuno se describe como básico o mediocre, y algunas tarifas no lo incluyen. Espere una estancia conveniente cerca del Haram con concesiones en cuanto a mantenimiento y consistencia en el servicio.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

No hay suficiente información en las reseñas.

Reseñas de huéspedes relacionadas

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Limpieza

Muchos huéspedes encontraron las habitaciones limpias y elogiaron el servicio de limpieza. Sin embargo, también hay informes de un mantenimiento inconsistente, incluidos baños envejecidos, fugas, olores a humo y fallos ocasionales.

Reseñas de huéspedes relacionadas

6

Junaid

26 jul 2025

·

Se alojó 3 noches

We stayed 3 nights, stay was okay. Rooms were clean, cleaning staff were helpful and friendly. The hotel could improve overall management, especially at night.The second night we heard 3 fire alarms at night intermittently (2 am, 3 am, 3:30 am). The third night (12 am) there were kids running around and talking in loud voices in the corridor. This continued for about 1 hour.

10

Mohamed

18 oct 2025

·

Se alojó 4 noches

Rooms were very clean. Extremely kind and courteous staff, ideal location, overall terrific hotel.

8

hamad

3 abr 2025

·

Se alojó 3 noches

Just need good cleaning for the room

6

Waseem

25 oct 2024

·

Se alojó 1 noche

Check in staff ignored us. I did not feel welcome at all. There was 3 people at the check in counter, one was busy the other two were busy chatting. Room was clean. Hotel is old. Bathtub had leak from the roof with Brown water dripping, hope it was not poop water. Over all not too bad but will not stay there again.

10

Mozzammil

29 oct 2025

·

Se alojó 3 noches

Room was nice and staff were excellent especially housekeeping staff. Very convenient location for food options and only short walk to mosque entrance

4

Khurram

19 ago 2025

·

Se alojó 7 noches

Convenient location and overall great staff. The room was dated and the washroom was in a poor state. The property needs major updating. Breakfast was not the greatest but ok. The hotel is not worth the price it charges and is more like a 2 star or 2.5 star at best.

10

Yahya

19 oct 2025

·

Se alojó 4 noches

Room was nice and clean hotel was really good distance to masjid nabawi . Wifi was little bit weak but didn’t matter for us.

4

Huda

13 sept 2025

·

Se alojó 2 noches

This is my second time staying in this hotel, first time was a mid week solo stay, I enjoyed it so I booked two rooms this time and came with family for the weekend. They did not honor our requests for rooms next to each other, one of the rooms smelled like cigarettes, and they couldn’t offer another because they were fully booked, our concerns were dismissed. The other room faced a construction site, and it was super noisy to sleep at night. Again no other room was offered when we complained. We asked for late check out and it was approved, on the checking out day a big guy from reception banged like crazy at our door @12:30 and easing his voice and asking us to step out NOW. He said there was no note on the system. my family were disappointed, I raved about this place the last time, and this time I am really surprised on how poor this stay was. The location for me is the best selling point, hence the 2 start instead of the 1 star review.

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Habitaciones

Las habitaciones suelen ser cómodas o espaciosas, pero varias reseñas señalan una decoración anticuada, almohadas muy gruesas, ruido de tráfico o construcción y fallos ocasionales en el aire acondicionado. El Wi-Fi se describe repetidamente como débil o inexistente en las habitaciones.

Reseñas de huéspedes relacionadas

4

Amir Ali

19 ene 2025

·

Se alojó 1 noche

Very old hotel, Wifi wasn't working staff kept lying it will be fixed and they are working on it. Some staff very rude, except Minar the girl at reception she was very helpful. Very badly managed property, seems manager didn't care at all of the customers and kept over ruling staff wanting to help the customers. Not recommended at all.

10

Turki

20 nov 2025

·

Se alojó 3 noches

The room was gorgeous

8

Siraaj

9 dic 2024

·

Se alojó 4 noches

Wifi don't work in room

10

Muhamed

15 nov 2025

·

Se alojó 3 noches

Great rooms

4

Khurram

19 ago 2025

·

Se alojó 7 noches

Convenient location and overall great staff. The room was dated and the washroom was in a poor state. The property needs major updating. Breakfast was not the greatest but ok. The hotel is not worth the price it charges and is more like a 2 star or 2.5 star at best.

10

Yahya

19 oct 2025

·

Se alojó 4 noches

Room was nice and clean hotel was really good distance to masjid nabawi . Wifi was little bit weak but didn’t matter for us.

4

Huda

13 sept 2025

·

Se alojó 2 noches

This is my second time staying in this hotel, first time was a mid week solo stay, I enjoyed it so I booked two rooms this time and came with family for the weekend. They did not honor our requests for rooms next to each other, one of the rooms smelled like cigarettes, and they couldn’t offer another because they were fully booked, our concerns were dismissed. The other room faced a construction site, and it was super noisy to sleep at night. Again no other room was offered when we complained. We asked for late check out and it was approved, on the checking out day a big guy from reception banged like crazy at our door @12:30 and easing his voice and asking us to step out NOW. He said there was no note on the system. my family were disappointed, I raved about this place the last time, and this time I am really surprised on how poor this stay was. The location for me is the best selling point, hence the 2 start instead of the 1 star review.

6

Abdullah

5 dic 2023

·

Se alojó 5 noches

We booked 2 rooms with 2 beds. Requested same floor. They gave us three bed tiny rooms. Extra bed for what? No place for suitcases. One room on 6th and other on 14th. There could have been better options but our trip was last minute plan. Not a good choice

10

Jannah

31 oct 2025

·

Se alojó 3 noches

I'm actually a returning customer from last year! Love the hotel its on the doorstep of the medina street markets. Rooms are spacious. Complimentary water

8

Sohail

23 oct 2024

·

Se alojó 7 noches

Check in started off a little tedious. Reception staff couldn't find the reservation. But eventually was sorted. Room description and pictures on expedia are lretty accurate. I booked 2 quads and they were a good size. Beds were singles. Pillows were just tooo thick and plump though. Both our rooms were on the city side, right on king faisal road so at night there was often a bit of noise Didnt have breakfast included in the rate, but i went to check the breakfast out one morning and it was pretty basic. It was an easy enough walk to the Haram from the hotel too I think overall the question is would i book this hotel again ? I think i would.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal suele ser amable y servicial, y la limpieza y algunos agentes de recepción reciben elogios. Por el contrario, varias reseñas citan una recepción poco acogedora, problemas con las reservas o las peticiones de habitación, un registro de entrada lento o caótico y respuestas deficientes a las quejas o a los acuerdos de salida tardía.

Reseñas de huéspedes relacionadas

6

Junaid

26 jul 2025

·

Se alojó 3 noches

We stayed 3 nights, stay was okay. Rooms were clean, cleaning staff were helpful and friendly. The hotel could improve overall management, especially at night.The second night we heard 3 fire alarms at night intermittently (2 am, 3 am, 3:30 am). The third night (12 am) there were kids running around and talking in loud voices in the corridor. This continued for about 1 hour.

10

Mohamed

18 oct 2025

·

Se alojó 4 noches

Rooms were very clean. Extremely kind and courteous staff, ideal location, overall terrific hotel.

10

Huda

29 ago 2025

·

Se alojó 3 noches

The hotels has some of the nicest service staff ever, they are all smiling, eager to help, and they go out of their way for the guests. The front desk staff are a bit standoffish, they promised me a long bed, then u got two twins. My second complaint is that my room window was facing a construction site, that went into full gear all through the night, and I am a pretty light sleeper, my earplugs helped a bit, I asked to change the room and they didn’t give me another one, glad it was a short stay. The location is prime, accessible by car, and a moderately short walk to alharam.

4

Amir Ali

19 ene 2025

·

Se alojó 1 noche

Very old hotel, Wifi wasn't working staff kept lying it will be fixed and they are working on it. Some staff very rude, except Minar the girl at reception she was very helpful. Very badly managed property, seems manager didn't care at all of the customers and kept over ruling staff wanting to help the customers. Not recommended at all.

10

Mozzammil

29 oct 2025

·

Se alojó 3 noches

Room was nice and staff were excellent especially housekeeping staff. Very convenient location for food options and only short walk to mosque entrance

4

Huda

13 sept 2025

·

Se alojó 2 noches

This is my second time staying in this hotel, first time was a mid week solo stay, I enjoyed it so I booked two rooms this time and came with family for the weekend. They did not honor our requests for rooms next to each other, one of the rooms smelled like cigarettes, and they couldn’t offer another because they were fully booked, our concerns were dismissed. The other room faced a construction site, and it was super noisy to sleep at night. Again no other room was offered when we complained. We asked for late check out and it was approved, on the checking out day a big guy from reception banged like crazy at our door @12:30 and easing his voice and asking us to step out NOW. He said there was no note on the system. my family were disappointed, I raved about this place the last time, and this time I am really surprised on how poor this stay was. The location for me is the best selling point, hence the 2 start instead of the 1 star review.

2

Nasir

30 dic 2024

·

Se alojó 2 noches

Very unpleasant management. I travelled with group of 7 people and at the front desk I was told that my booking was cancelled since I did not confirm my arrival/reservation (I never received any email from the hotels management or Hotels.com). There were atleast 5 more families who had similar experience. It is below par service from Hotels.com for not letting us know of any requirements and listing such facilities. End of the day no one takes responsibility (neither the hotel nor hotels.com).

4

Mohammed

1 sept 2024

·

Se alojó 2 noches

Reception staff was not friendly.

10

Sema

20 ago 2025

·

Se alojó 1 noche

A lovely stay and a very fast cheak in and thank you for the amzing service

8

Sohail

23 oct 2024

·

Se alojó 7 noches

Check in started off a little tedious. Reception staff couldn't find the reservation. But eventually was sorted. Room description and pictures on expedia are lretty accurate. I booked 2 quads and they were a good size. Beds were singles. Pillows were just tooo thick and plump though. Both our rooms were on the city side, right on king faisal road so at night there was often a bit of noise Didnt have breakfast included in the rate, but i went to check the breakfast out one morning and it was pretty basic. It was an easy enough walk to the Haram from the hotel too I think overall the question is would i book this hotel again ? I think i would.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Se elogia constantemente por estar a poca distancia a pie de Masjid Nabawi, los mercados y restaurantes cercanos, y se menciona el acceso en coche.

Reseñas de huéspedes relacionadas

10

Mohamed

18 oct 2025

·

Se alojó 4 noches

Rooms were very clean. Extremely kind and courteous staff, ideal location, overall terrific hotel.

10

Huda

29 ago 2025

·

Se alojó 3 noches

The hotels has some of the nicest service staff ever, they are all smiling, eager to help, and they go out of their way for the guests. The front desk staff are a bit standoffish, they promised me a long bed, then u got two twins. My second complaint is that my room window was facing a construction site, that went into full gear all through the night, and I am a pretty light sleeper, my earplugs helped a bit, I asked to change the room and they didn’t give me another one, glad it was a short stay. The location is prime, accessible by car, and a moderately short walk to alharam.

8

Yawor

1 dic 2024

·

Se alojó 4 noches

Great location to the Masjid only few minutes walk. Overall good stay. Only cons the pillow way to big/high that gives you a Neck ache and the free breakfast not the best. The staff and the service was great cant fault them

10

ISSAM

17 oct 2025

·

Se alojó 3 noches

Proximité de la mosquée de prophète

10

Mozzammil

29 oct 2025

·

Se alojó 3 noches

Room was nice and staff were excellent especially housekeeping staff. Very convenient location for food options and only short walk to mosque entrance

10

Yahya

19 oct 2025

·

Se alojó 4 noches

Room was nice and clean hotel was really good distance to masjid nabawi . Wifi was little bit weak but didn’t matter for us.

10

Ali Azhar

13 oct 2024

·

Se alojó 2 noches

Excellent location, 3-5 min walk to masjid e Nabvi. Best price for such a location. Hotel was really nice and the staff were very accomodating.

10

Mohammad

3 dic 2024

·

Se alojó 1 noche

Perfect stay, close to the mosque.

10

Jannah

31 oct 2025

·

Se alojó 3 noches

I'm actually a returning customer from last year! Love the hotel its on the doorstep of the medina street markets. Rooms are spacious. Complimentary water

10

Malinda

13 dic 2024

·

Se alojó 5 noches

Walkable to Masjid Nabawi. Near hotel 2 minutes walk have ASIAN food stalls selling Indonesian & Malaysian food. Convenience shop and laundry all around. Very good spot. Hotel ok not bad. Food ok. If you’re not fussy and picky.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno se describe comúnmente como básico o no de la mejor calidad, y en algunas estancias no estaba incluido.

Reseñas de huéspedes relacionadas

8

Yawor

1 dic 2024

·

Se alojó 4 noches

Great location to the Masjid only few minutes walk. Overall good stay. Only cons the pillow way to big/high that gives you a Neck ache and the free breakfast not the best. The staff and the service was great cant fault them

4

Khurram

19 ago 2025

·

Se alojó 7 noches

Convenient location and overall great staff. The room was dated and the washroom was in a poor state. The property needs major updating. Breakfast was not the greatest but ok. The hotel is not worth the price it charges and is more like a 2 star or 2.5 star at best.

8

Mohamed

25 nov 2025

·

Se alojó 1 noche

No breakfast

8

Sohail

23 oct 2024

·

Se alojó 7 noches

Check in started off a little tedious. Reception staff couldn't find the reservation. But eventually was sorted. Room description and pictures on expedia are lretty accurate. I booked 2 quads and they were a good size. Beds were singles. Pillows were just tooo thick and plump though. Both our rooms were on the city side, right on king faisal road so at night there was often a bit of noise Didnt have breakfast included in the rate, but i went to check the breakfast out one morning and it was pretty basic. It was an easy enough walk to the Haram from the hotel too I think overall the question is would i book this hotel again ? I think i would.

10

Malinda

13 dic 2024

·

Se alojó 5 noches

Walkable to Masjid Nabawi. Near hotel 2 minutes walk have ASIAN food stalls selling Indonesian & Malaysian food. Convenience shop and laundry all around. Very good spot. Hotel ok not bad. Food ok. If you’re not fussy and picky.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	209 US$
febrero	206 US$
marzo	225 US$
abril	120 US$
mayo	137 US$
junio	82 US$
julio	87 US$
agosto	95 US$
septiembre	96 US$
octubre	116 US$
noviembre	158 US$
diciembre	199 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $101	22 $98	23 $86	24 $86
25 $104	26 $101	27 $102	28 $106	29 $111	30 $104	31 $104

DO	LU	MA	MI	JU	VI	SA
1 $103	2 $111	3 $103	4 $108	5 $156	6 $161	7 $160
8 $151	9 $154	10 $151	11 $161	12 $164	13 $159	14 $154
15 $164	16 $161	17 $152	18 $154	19 $261	20 $261	21 $240
22 $243	23 $240	24 $241	25 $246	26 $261	27 $261	28 $241
29 $242	30 $242

Shaza Regency Plaza Al Madinah

Precios para Shaza Regency Plaza Al Madinah

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación cuádruple

Habitación triple clásica

Habitación clásica con 1 cama doble o 2 individuales

Reseñas de los huéspedes sobre Shaza Regency Plaza Al Madinah

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

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Datos del negocio