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citizenM Boston Back Bay

US$ 371

/ noite

Média para setembro

citizenM Boston Back Bay - Image 1

citizenM Boston Back Bay - Quarto

citizenM Boston Back Bay - Quarto

citizenM Boston Back Bay - Restaurante

citizenM Boston Back Bay - Banheiro

Preços para citizenM Boston Back Bay

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US$ 371

/ noite

Média para setembro

Média de preços por mês

Em citizenM Boston Back Bay, a diária custa em média US$ 114 no mês mais barato (janeiro) e US$ 407 no mês mais caro (junho), com base nos últimos 12 meses.

Preço médio da diária em citizenM Boston Back Bay por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 114
fevereiro	US$ 143
março	US$ 210
abril	US$ 327
maio	US$ 344
junho	US$ 407
julho	US$ 321
agosto	US$ 289
setembro	US$ 371
outubro	US$ 395
novembro	US$ 247
dezembro	US$ 151

Mais caro: junho (aprox. US$ 407)

Mais barato: janeiro (aprox. US$ 114)

Sobre esta propriedade

Aproveite opções de lazer, como uma academia aberta 24 horas, ou outras comodidades, como Wi-Fi de cortesia e sala de estar comum.

Wi-fi grátis
Restaurante
Quartos de não fumantes
Armazenamento de bagagem
Quarto para alérgicos disponível
Check-in/check-out expresso

Localização

408 Newbury Street, Back Bay West, Boston, Massachusetts, Estados Unidos

Newbury Street (0.1 milhas)

Commonwealth Avenue Mall (0.1 milhas)

Boylston Street (0.1 milhas)

Berklee College of Music (0.2 milhas)

Hynes Convention Center (0.3 milhas)

The Shops at Prudential Center (0.4 milhas)

Mais informações sobre a localização

Opções de quarto

10

Quarto premium, 1 cama King (View)

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

151 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

5

Quarto, 1 cama King

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

151 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

9

Quarto, 1 cama King (High Floor)

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

151 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

6

Quarto, 1 cama King (Mobility Accessible, Roll-In Shower)

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

151 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

Avaliações dos hóspedes sobre citizenM Boston Back Bay

9

Fabuloso

Com base em 3.115 avaliações verificadas

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

No citizenM Boston Back Bay, viajantes destacam uma localização privilegiada em Back Bay, perto do metrô (T), espaços muito limpos e modernos, áreas sociais animadas e camas confortáveis com ótimas cortinas blackout que tornam os quartos silenciosos e tranquilos, apesar da localização central.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Opinião dos hóspedes

No citizenM Boston Back Bay, viajantes destacam uma localização privilegiada em Back Bay, perto do metrô (T), espaços muito limpos e modernos, áreas sociais animadas e camas confortáveis com ótimas cortinas blackout que tornam os quartos silenciosos e tranquilos, apesar da localização central.

Muitos elogiam a equipe amigável e o processo de check-in simplificado, e o café da manhã frequentemente recebe avaliações positivas. Os pontos negativos mencionados repetidamente são os quartos muito pequenos e com alta tecnologia, com camas encostadas na parede, poucos itens extras no quarto e falhas ocasionais na tecnologia ou na TV. Viajantes também relatam a ausência de estacionamento no local, elevadores às vezes lentos ou com defeito e chuveiros que podem ter falta de água quente ou pressão. Ideal para hóspedes que se sentem à vontade com a tecnologia e desejam uma base compacta e bem localizada.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

As áreas comuns animadas, um bar e um espaço no terraço, além de muito espaço para trabalhar, se destacam; uma pequena academia está disponível. As desvantagens recorrentes são a falta de estacionamento no local e atrasos ou interrupções ocasionais nos elevadores.

Avaliações dos hóspedes relacionadas

6

Matthew

27 de set. de 2025

·

Hospedou-se por 2 noites

Hotel itself is very nice besides elevators super slow. There is no parking garage or parking so I wouldn’t stay here again though.

Hotel itself is very nice besides elevators super slow. There is no parking garage or parking so I wouldn’t stay here again though.

8

Jose

17 de ago. de 2025

·

Hospedou-se por 6 noites

Everything we expected from CitizenM. The only issue is elevators. They reserve the two back elevators for the roof bar and send guests away to the front ones, so wait is usually lengthy.

Everything we expected from CitizenM. The only issue is elevators. They reserve the two back elevators for the roof bar and send guests away to the front ones, so wait is usually lengthy.

2

Meredith

27 de set. de 2025

·

Hospedou-se por 1 noite

Horrible. Broken elevators the whole time. Tiny uncomfortable rooms. Cold weak showers. Dirty common areas. No parking. Had to park quarter of a mile away. Never never never again.

Horrible. Broken elevators the whole time. Tiny uncomfortable rooms. Cold weak showers. Dirty common areas. No parking. Had to park quarter of a mile away. Never never never again.

8

Jessica

19 de set. de 2025

·

Hospedou-se por 4 noites

Well located at the end of Newbury St basically on the Berklee campus. Great rooftop bar with a very lively scene and amazing views. Prep for the self check in and minimal staff interaction

Well located at the end of Newbury St basically on the Berklee campus. Great rooftop bar with a very lively scene and amazing views. Prep for the self check in and minimal staff interaction

10

Judith

6 de set. de 2025

·

Hospedou-se por 1 noite

Every inch of the hotel was immaculate and the buffet breakfast was scrumptious. Staff was very knowledgeable. The M in CitizenM stands for Marriot. Yet CitizenM is not yet linked to Marriot's Rewards program. An ambassador explained the situation to me and also answered my question as to why room rates were lower on independent hotel booking sites (they have great data mining). My aging eyes appreciated the adjustable lights and I liked that they had a Peloton bike in the fitness room. I also appreciated the comprehensive toiletry items available (shower cap, comb, toothbrush and toothpaste, nail file and sewing kit). My only complaint is that I missed them when I checked in since they were on the opposite side of the table. Also, signs for the Express Elevator should be larger.

Every inch of the hotel was immaculate and the buffet breakfast was scrumptious. Staff was very knowledgeable. The M in CitizenM stands for Marriot. Yet CitizenM is not yet linked to Marriot's Rewards program. An ambassador explained the situation to me and also answered my question as to why room rates were lower on independent hotel booking sites (they have great data mining). My aging eyes appreciated the adjustable lights and I liked that they had a Peloton bike in the fitness room. I also appreciated the comprehensive toiletry items available (shower cap, comb, toothbrush and toothpaste, nail file and sewing kit). My only complaint is that I missed them when I checked in since they were on the opposite side of the table. Also, signs for the Express Elevator should be larger.

10

Delia

23 de abr. de 2025

·

Hospedou-se por 7 noites

The 24 hour cafe and huge work/lounge area were very nice and welcoming. The breakfast options w/ free espresso coffee refills & the overall atmosphere was great.

The 24 hour cafe and huge work/lounge area were very nice and welcoming. The breakfast options w/ free espresso coffee refills & the overall atmosphere was great.

8

Arianna

10 de ago. de 2025

·

Hospedou-se por 2 noites

The hotel lobby was absolutely beautiful, very chill and comfortable, so many areas to relax and socialize/work. The bar was great also, drinks were amazing. Only thing I didn’t really like was the hotel does not offer parking which I didn’t realize when i booked it. And the rooms do not have an iron, instead there is a community iron on the floor, not a fan of that. The room was smaller than i expected but not a big deal. Otherwise the hotel was bright and beautiful and very clean. Great location.

The hotel lobby was absolutely beautiful, very chill and comfortable, so many areas to relax and socialize/work. The bar was great also, drinks were amazing. Only thing I didn’t really like was the hotel does not offer parking which I didn’t realize when i booked it. And the rooms do not have an iron, instead there is a community iron on the floor, not a fan of that. The room was smaller than i expected but not a big deal. Otherwise the hotel was bright and beautiful and very clean. Great location.

10

Jennifer

6 de out. de 2025

·

Hospedou-se por 1 noite

Great stay, close proximity to everything! At the top of Newbury, tons of places to go in any direction! Very cute Bubble Bath Bar on top of hotel, but it’s 21+ and will not allow anyone under 21 even if they are related to you. Thought that was a bit much, but we just went elsewhere. Not much for under 21 anyway.., room was very compact but had a great view and was very modern. We loved it! (College tour weekend.) do not recommend if you have a shy person going to the bathroom was a new experience with a frosted wall/door and not sure everyone would be ok with it… but super cool experience especially for younger generation!! We had a great time.

Great stay, close proximity to everything! At the top of Newbury, tons of places to go in any direction! Very cute Bubble Bath Bar on top of hotel, but it’s 21+ and will not allow anyone under 21 even if they are related to you. Thought that was a bit much, but we just went elsewhere. Not much for under 21 anyway.., room was very compact but had a great view and was very modern. We loved it! (College tour weekend.) do not recommend if you have a shy person going to the bathroom was a new experience with a frosted wall/door and not sure everyone would be ok with it… but super cool experience especially for younger generation!! We had a great time.

10

Meghan

8 de set. de 2025

·

Hospedou-se por 2 noites

The hotel was in the perfect location, clean, quiet, and had a nice rooftop bar attached. Could not recommend more!

The hotel was in the perfect location, clean, quiet, and had a nice rooftop bar attached. Could not recommend more!

8

Randy

13 de jul. de 2025

·

Hospedou-se por 2 noites

The stay was very nice, exceptionally clean and in a great location. The amenities and seating areas, gym and outdoor balcony was beautiful. The rooms are very compact.

The stay was very nice, exceptionally clean and in a great location. The amenities and seating areas, gym and outdoor balcony was beautiful. The rooms are very compact.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

Os quartos são consistentemente descritos como muito limpos ou impecáveis. Alguns hóspedes mencionaram problemas como banheiros comuns sujos, cortina de chuveiro mofada ou limpeza ocasional não realizada.

Avaliações dos hóspedes relacionadas

10

John

25 de nov. de 2025

·

Hospedou-se por 5 noites

Yes, the room was spotless. And the check-in attendant was super nice, full and helpful.

Yes, the room was spotless. And the check-in attendant was super nice, full and helpful.

6

Stacey

27 de out. de 2025

·

Hospedou-se por 4 noites

Room was clean, the artwork in the hotel is really cool, employees were kind. However, the bathrooms in the common area were filthy, and the tables in the living room area were never bussed for entire days at a time. The dishwasher was down, so no food was available except possibly breakfast? We did not try the breakfast buffet. The room's lights and tv are controlled by an ipad in the room, but it did not work well. The volume on the TV could be turned to LOUD or SUPER LOUD. We loved the location as it is 4 minutes to walk to our son's dorm at Berklee.

Room was clean, the artwork in the hotel is really cool, employees were kind. However, the bathrooms in the common area were filthy, and the tables in the living room area were never bussed for entire days at a time. The dishwasher was down, so no food was available except possibly breakfast? We did not try the breakfast buffet. The room's lights and tv are controlled by an ipad in the room, but it did not work well. The volume on the TV could be turned to LOUD or SUPER LOUD. We loved the location as it is 4 minutes to walk to our son's dorm at Berklee.

10

Robyn

21 de jul. de 2025

·

Hospedou-se por 1 noite

Cleanest hotel room I've ever been in. Bed and pillows very comfy. Very modern. Staff were great. Very friendly and helpful. Food was good but a bit pricy for me. Would stay in again, but, I'll bring my own snacks and drinks.

Cleanest hotel room I've ever been in. Bed and pillows very comfy. Very modern. Staff were great. Very friendly and helpful. Food was good but a bit pricy for me. Would stay in again, but, I'll bring my own snacks and drinks.

8

Andrew

26 de jun. de 2025

·

Hospedou-se por 2 noites

Repeat stay. Convenient and reasonably priced. Room can be better cleaned though.

Repeat stay. Convenient and reasonably priced. Room can be better cleaned though.

8

Dorina

25 de nov. de 2025

·

Hospedou-se por 3 noites

Very clean room; the whole hotel had a nice vibe to it.

Very clean room; the whole hotel had a nice vibe to it.

2

corey

12 de mai. de 2025

·

Hospedou-se por 3 noites

The rooms are too small, especially for 2 people. There's nowhere to park. We drove around on April 24th for 40 minutes trying to find parking to check in. Also our 1st room b4 being moving to another room was nasty, sheets were very dirty. I'd never stay there again.

The rooms are too small, especially for 2 people. There's nowhere to park. We drove around on April 24th for 40 minutes trying to find parking to check in. Also our 1st room b4 being moving to another room was nasty, sheets were very dirty. I'd never stay there again.

10

Cody

29 de out. de 2025

·

Hospedou-se por 5 noites

Very clean room

Very clean room

10

Julie

14 de dez. de 2025

·

Hospedou-se por 3 noites

The room was extremely clean, which made it a great place to come back to each night. We were in town for a family funeral and every staff member was extremely compassionate and kind. After an exhausting week, we appreciated the deep sleep we had because of the blackout blinds and the very comfortable bed.

The room was extremely clean, which made it a great place to come back to each night. We were in town for a family funeral and every staff member was extremely compassionate and kind. After an exhausting week, we appreciated the deep sleep we had because of the blackout blinds and the very comfortable bed.

10

susan

11 de nov. de 2025

·

Hospedou-se por 1 noite

Yes the room was spotless and the staff were nice. Everything is new. Its very small but I was just one person.enjoyed myself

Yes the room was spotless and the staff were nice. Everything is new. Its very small but I was just one person.enjoyed myself

4

Abbas

30 de abr. de 2025

·

Hospedou-se por 5 noites

The place was very dirty and staff were not looking after the place. The shower curtain was too long and mold was growing on it

The place was very dirty and staff were not looking after the place. The shower curtain was too long and mold was growing on it

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Os quartos são compactos, com camas encostadas na parede, cortinas blackout e controles de iPad de alta tecnologia; muitos elogiam as camas confortáveis e a vista. Os pontos negativos incluem espaço limitado e armazenamento, falhas ocasionais na tecnologia ou na TV e chuveiros que podem ter falta de água quente ou pressão.

Avaliações dos hóspedes relacionadas

10

Raleigh

3 de jul. de 2025

·

Hospedou-se por 1 noite

You can’t beat the location and functionality of this hotel. The layout is a little funky with having to take 2 elevators to get to your room but the large common area you get to from the first elevator, great bar/breakfast, rooftop patio and gym make up for any odd elevator situation. The room is a great use of the tiny space and is better suited for a solo traveler or close couple. The iPad control of the room lights, curtains, temp and tv is great and easy. Bed is huge and comfy. These are Tokyo style rooms. Would definitely stay here again.

You can’t beat the location and functionality of this hotel. The layout is a little funky with having to take 2 elevators to get to your room but the large common area you get to from the first elevator, great bar/breakfast, rooftop patio and gym make up for any odd elevator situation. The room is a great use of the tiny space and is better suited for a solo traveler or close couple. The iPad control of the room lights, curtains, temp and tv is great and easy. Bed is huge and comfy. These are Tokyo style rooms. Would definitely stay here again.

10

Lori

20 de out. de 2025

·

Hospedou-se por 2 noites

A cruise ship sized room with universal remote capabilities ..It's not fancy but it's unique and extremely easy to adjust to. My favorite part is mood lighting and soundproof feel topped with electric dark and day window screen technology and quirky signage. This location is one of the best for back bay access .

A cruise ship sized room with universal remote capabilities ..It's not fancy but it's unique and extremely easy to adjust to. My favorite part is mood lighting and soundproof feel topped with electric dark and day window screen technology and quirky signage. This location is one of the best for back bay access .

8

Denise

16 de set. de 2025

·

Hospedou-se por 3 noites

Enjoy our stay here. Walkable to Fenway (about 10 minutes). Bed was comfy but one side was against the wall so the person closest to the wall had to climb over the other person to get out of the bed if you had to use the restroom in the middle of the night.

Enjoy our stay here. Walkable to Fenway (about 10 minutes). Bed was comfy but one side was against the wall so the person closest to the wall had to climb over the other person to get out of the bed if you had to use the restroom in the middle of the night.

10

Donna

14 de ago. de 2025

·

Hospedou-se por 1 noite

Room is quite small but if your just sleeping its fine. If its double occupancy, one has to crawl over the other to get in & out of bed.

Room is quite small but if your just sleeping its fine. If its double occupancy, one has to crawl over the other to get in & out of bed.

10

Vinh

25 de jun. de 2025

·

Hospedou-se por 2 noites

Stayed here during a scorching 100°F week in Boston, and wow—I’ve never appreciated a well-functioning A/C unit more. The room was spotless, ultra-modern, and perfectly chilled. Seriously, it was like stepping into a tech-savvy cloud of comfort. The lobby is a dream for remote workers or anyone needing a stylish place to chill—tons of tables, comfy chairs, and more outlets than you’ll know what to do with. Plus, the Wi-Fi? Lightning fast, streaming, uploads—no problem at all. Breakfast buffet was a total win. For just $20, I got a solid, tasty spread that fueled me for a full day of exploring. Definitely great value for downtown Boston. Location-wise, it doesn’t get much better—easy access to trains and tons of great shops and restaurants just steps away. You’re right in the action without the noise or chaos. Big shoutout to Chris and the rest of the staff—super friendly, helpful, and just overall chill. You can tell they genuinely want you to enjoy your stay. Would 100% stay again. CitizenM is my new go-to in Boston!

Stayed here during a scorching 100°F week in Boston, and wow—I’ve never appreciated a well-functioning A/C unit more. The room was spotless, ultra-modern, and perfectly chilled. Seriously, it was like stepping into a tech-savvy cloud of comfort. The lobby is a dream for remote workers or anyone needing a stylish place to chill—tons of tables, comfy chairs, and more outlets than you’ll know what to do with. Plus, the Wi-Fi? Lightning fast, streaming, uploads—no problem at all. Breakfast buffet was a total win. For just $20, I got a solid, tasty spread that fueled me for a full day of exploring. Definitely great value for downtown Boston. Location-wise, it doesn’t get much better—easy access to trains and tons of great shops and restaurants just steps away. You’re right in the action without the noise or chaos. Big shoutout to Chris and the rest of the staff—super friendly, helpful, and just overall chill. You can tell they genuinely want you to enjoy your stay. Would 100% stay again. CitizenM is my new go-to in Boston!

8

Robert

4 de nov. de 2025

·

Hospedou-se por 2 noites

CitizenM Boston Back Bay is at a nice location near the intersection of Mass Ave and Newbury streets. It is about a six-minute walk to the Hynes Convention Center. Our room was clean but very small (one person had to climb over the other to get in the bed). The room had a tablet that controlled the TV, etc. but it did not work, so some hassle getting the app onto a mobile phone instead, There is nice sitting and work area on the main floor, much like a high-end hostel. Wifi worked very well.

CitizenM Boston Back Bay is at a nice location near the intersection of Mass Ave and Newbury streets. It is about a six-minute walk to the Hynes Convention Center. Our room was clean but very small (one person had to climb over the other to get in the bed). The room had a tablet that controlled the TV, etc. but it did not work, so some hassle getting the app onto a mobile phone instead, There is nice sitting and work area on the main floor, much like a high-end hostel. Wifi worked very well.

8

Devon

21 de dez. de 2025

·

Hospedou-se por 1 noite

The heat was really bad. It was super cold and the hot water was not hot at all other than that a great four star hotel

The heat was really bad. It was super cold and the hot water was not hot at all other than that a great four star hotel

8

John

28 de nov. de 2025

·

Hospedou-se por 1 noite

Views were spectacular, lobby/bar was fun. Good location. Zen ambience with iPad is cool. Water temperature for showers was not hot hot enough and water pressure was low. Not enough towels.

Views were spectacular, lobby/bar was fun. Good location. Zen ambience with iPad is cool. Water temperature for showers was not hot hot enough and water pressure was low. Not enough towels.

10

Samantha

25 de set. de 2025

·

Hospedou-se por 1 noite

Really comfortable (and massive!!) bed. Blackout blinds, which really appreciate Compact room but so quiet! Close to everything - walked to Newbury Street. Great location. Shower great. Will 100% stay again when in Boston

Really comfortable (and massive!!) bed. Blackout blinds, which really appreciate Compact room but so quiet! Close to everything - walked to Newbury Street. Great location. Shower great. Will 100% stay again when in Boston

4

Robyn

11 de nov. de 2025

·

Hospedou-se por 3 noites

Places with bigger rooms: Tokyo micro hotels, dorms, Carnival interior rooms. Places with more room amenities: Literally anywhere. Places that I could have stayed at in the same area with higher ratings and similar prices: Quite a few I’ve noticed, and will be staying with one of them next time. Who in the world thought of this concept of having the tiniest room possible, controlled entirely by an iPad (which is really fun when you have to use the bathroom at 3AM), the one single amenity in your room being a box of tissues, and having the most ridiculous shower setup I’ve ever seen? How is this place a chain?! Numerous people in the elevator asked me if my room was also ridiculously tiny, I just don’t get how this hotel is popular or has any business charging Delta prices and giving Spirit service.

Places with bigger rooms: Tokyo micro hotels, dorms, Carnival interior rooms. Places with more room amenities: Literally anywhere. Places that I could have stayed at in the same area with higher ratings and similar prices: Quite a few I’ve noticed, and will be staying with one of them next time. Who in the world thought of this concept of having the tiniest room possible, controlled entirely by an iPad (which is really fun when you have to use the bathroom at 3AM), the one single amenity in your room being a box of tissues, and having the most ridiculous shower setup I’ve ever seen? How is this place a chain?! Numerous people in the elevator asked me if my room was also ridiculously tiny, I just don’t get how this hotel is popular or has any business charging Delta prices and giving Spirit service.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

A equipe é geralmente simpática e prestativa, e o check-in é rápido, com assistência disponível. Alguns hóspedes relataram comunicação deficiente ou atendimento lento no bar, e alguns tiveram dificuldade em contatar a equipe quando surgiram problemas.

Avaliações dos hóspedes relacionadas

4

Reeve

4 de jun. de 2025

·

Hospedou-se por 2 noites

Very good location. Accessible subway stations and walkable to Fenway Park. The room itself was very clean however the shower would not get hot, the tv and control for the room both did not work, and when I tried to reach the front desk they did not answer the phone.

Very good location. Accessible subway stations and walkable to Fenway Park. The room itself was very clean however the shower would not get hot, the tv and control for the room both did not work, and when I tried to reach the front desk they did not answer the phone.

2

John

12 de jun. de 2025

·

Hospedou-se por 4 noites

I checked in for my stay at CitizenM Boston on the night of June 3. I arrived close to midnight and checked in without any issues. The front desk confirmed they would charge the credit card on file, and I authorized it. I went to my room and went to sleep, expecting everything to be in order. The next afternoon (6/4), I returned from a conference and began getting ready for the evening. Since there was no iron in the room, I went across the hall to the ironing room to iron a shirt/ jacket, only wearing a T-shirt and underwear — no shoes, no phone, just quickly prepping my outfit. When I attempted to return to my room, I was abruptly locked out. What followed was one of the most humiliating experiences I’ve ever had while traveling: After being locked out, I was forced to walk barefoot and underdressed through a crowded hotel lobby to reach the front desk to get this matter resolved — with no warning or explanation from staff beforehand they just locked me out of my room. I was then told I was locked out due to a payment issue, which came as a complete shock. At no point did anyone attempt to call, email, leave a note or otherwise contact me to alert me or ask me to come to the front desk. If someone had reached out, I could have resolved it immediately. The staff's complete lack of communication turned a simple issue into an unnecessarily embarrassing and horrifying ordeal. Even more frustrating: the staff member who checked me in the night before said nothing about any probl

I checked in for my stay at CitizenM Boston on the night of June 3. I arrived close to midnight and checked in without any issues. The front desk confirmed they would charge the credit card on file, and I authorized it. I went to my room and went to sleep, expecting everything to be in order. The next afternoon (6/4), I returned from a conference and began getting ready for the evening. Since there was no iron in the room, I went across the hall to the ironing room to iron a shirt/ jacket, only wearing a T-shirt and underwear — no shoes, no phone, just quickly prepping my outfit. When I attempted to return to my room, I was abruptly locked out. What followed was one of the most humiliating experiences I’ve ever had while traveling: After being locked out, I was forced to walk barefoot and underdressed through a crowded hotel lobby to reach the front desk to get this matter resolved — with no warning or explanation from staff beforehand they just locked me out of my room. I was then told I was locked out due to a payment issue, which came as a complete shock. At no point did anyone attempt to call, email, leave a note or otherwise contact me to alert me or ask me to come to the front desk. If someone had reached out, I could have resolved it immediately. The staff's complete lack of communication turned a simple issue into an unnecessarily embarrassing and horrifying ordeal. Even more frustrating: the staff member who checked me in the night before said nothing about any probl

10

Stephen

9 de ago. de 2025

·

Hospedou-se por 2 noites

All I knew when I booked it was that it was the least expensive well-rated hotel in this very expensive area. Turns out it is one of those tiny house design places that wows you with the thoughtfulness of its design when you just accept the size, and emphasizes welcoming public space. The self check-in was refreshing. There is no real restaurant, but the breakfast buffet was excellent and vegan friendly, and the bagels actually tasted like bagels. Exceptionally friendly staff.

All I knew when I booked it was that it was the least expensive well-rated hotel in this very expensive area. Turns out it is one of those tiny house design places that wows you with the thoughtfulness of its design when you just accept the size, and emphasizes welcoming public space. The self check-in was refreshing. There is no real restaurant, but the breakfast buffet was excellent and vegan friendly, and the bagels actually tasted like bagels. Exceptionally friendly staff.

8

Jessica

19 de set. de 2025

·

Hospedou-se por 4 noites

Well located at the end of Newbury St basically on the Berklee campus. Great rooftop bar with a very lively scene and amazing views. Prep for the self check in and minimal staff interaction

Well located at the end of Newbury St basically on the Berklee campus. Great rooftop bar with a very lively scene and amazing views. Prep for the self check in and minimal staff interaction

10

Anita

14 de set. de 2025

·

Hospedou-se por 3 noites

Wow!! Loved this place!! Excellent location and customer service! Amy was an incredible wealth of information in sharing dining options and things to do around our hotel. The only thing you must be aware is the at the room is really small. Reminded me of hotels in Europe. Other than that…all was perfect!!!!

Wow!! Loved this place!! Excellent location and customer service! Amy was an incredible wealth of information in sharing dining options and things to do around our hotel. The only thing you must be aware is the at the room is really small. Reminded me of hotels in Europe. Other than that…all was perfect!!!!

10

Piper

15 de dez. de 2025

·

Hospedou-se por 2 noites

I’ve stayed at three CitizenM locations and this one had the best service! As always, the rooms and shared areas are lovely.

I’ve stayed at three CitizenM locations and this one had the best service! As always, the rooms and shared areas are lovely.

8

Gabriel A

14 de set. de 2025

·

Hospedou-se por 5 noites

Easiest check-in I have ever had. Staff was good. They didn’t bother anyone and were rarely seen.

Easiest check-in I have ever had. Staff was good. They didn’t bother anyone and were rarely seen.

10

Tina

16 de set. de 2025

·

Hospedou-se por 3 noites

We really enjoyed our stay at CitizenM Back Bay minus the staff! They were not only short handed but short on their customer service! The hotel is convenient and walking distance lots including shopping, Fenway Park, Freedom Park and North End! The room was small but perfect for what we needed with a beautiful view! We did not have breakfast at the hotel and opted to find local eatery’s near by! We would recommend staying here and hope by putting a review their customer service improves and they are fully staffed, in this case we would stay again!

We really enjoyed our stay at CitizenM Back Bay minus the staff! They were not only short handed but short on their customer service! The hotel is convenient and walking distance lots including shopping, Fenway Park, Freedom Park and North End! The room was small but perfect for what we needed with a beautiful view! We did not have breakfast at the hotel and opted to find local eatery’s near by! We would recommend staying here and hope by putting a review their customer service improves and they are fully staffed, in this case we would stay again!

6

Angelina

29 de set. de 2025

·

Hospedou-se por 3 noites

I rate the staff & service as there are literally no service at all and the staff all have a surly look on their face all the time. I have not met a single polite or happy staff. All of them have the look as if we owe them a living. Horrible experience. As for property condition and facilities - the lift experience is the WORST. One it takes too long to go up to the room and on my last day there (Sunday, 28 Sep), the lift broke down and had to go down 12th floor worth of steps carrying my luggage as i was checking out.

I rate the staff & service as there are literally no service at all and the staff all have a surly look on their face all the time. I have not met a single polite or happy staff. All of them have the look as if we owe them a living. Horrible experience. As for property condition and facilities - the lift experience is the WORST. One it takes too long to go up to the room and on my last day there (Sunday, 28 Sep), the lift broke down and had to go down 12th floor worth of steps carrying my luggage as i was checking out.

10

Yolanda

19 de ago. de 2025

·

Hospedou-se por 2 noites

From checking in to checking out, the staff was amazing. The receptionists and bar attendants (chef kiss) awesome. Helpful. Friendly. Just all around amazing and what you want in a hotel. I will be back and staying at more CitizenM hotels.

From checking in to checking out, the staff was amazing. The receptionists and bar attendants (chef kiss) awesome. Helpful. Friendly. Just all around amazing and what you want in a hotel. I will be back and staying at more CitizenM hotels.

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

Excelente localização em Back Bay, em frente ao metrô (T) na estação Hynes, a uma curta distância a pé da Newbury Street, Fenway Park, lojas e restaurantes. Muitos consideraram o local seguro e conveniente para se locomover.

Avaliações dos hóspedes relacionadas

10

Siddera

11 de out. de 2025

·

Hospedou-se por 1 noite

Brilliant location in heart of city!

Brilliant location in heart of city!

10

Alexandra

5 de out. de 2025

·

Hospedou-se por 3 noites

The hotel is in a perfect spot - right across the street from Newbury Street and the T.

The hotel is in a perfect spot - right across the street from Newbury Street and the T.

10

Amanda

3 de jul. de 2025

·

Hospedou-se por 1 noite

Great location to Fenway. Lots of food options in walking distance.

Great location to Fenway. Lots of food options in walking distance.

10

Renee

7 de ago. de 2025

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Hospedou-se por 4 noites

Loves the property! Close to the subway!

Loves the property! Close to the subway!

10

Rita

21 de jul. de 2025

·

Hospedou-se por 1 noite

This property was better than I imagined. It was clean and comfortable and ideally located. I was able to walk everywhere I wanted to go but it is also right at a T stop and a 10 minute walk to an express bus to the airport The rooms are very small but they are very comfortable and well organized

This property was better than I imagined. It was clean and comfortable and ideally located. I was able to walk everywhere I wanted to go but it is also right at a T stop and a 10 minute walk to an express bus to the airport The rooms are very small but they are very comfortable and well organized

10

JILLIAN

22 de set. de 2025

·

Hospedou-se por 3 noites

Great location

Great location

10

DAWN

15 de nov. de 2025

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Hospedou-se por 4 noites

Clean room. Easy to get around the city. Uber pick up was easy, getting to the T and orange line was super easy. Lots of restaurants and shopping close by.

Clean room. Easy to get around the city. Uber pick up was easy, getting to the T and orange line was super easy. Lots of restaurants and shopping close by.

10

Charles

14 de set. de 2025

·

Hospedou-se por 1 noite

We went to an event at Fenway Park. Citizen M was a convenient location. The rooms were clean, very modern and minimalistic. Would stay there again.

We went to an event at Fenway Park. Citizen M was a convenient location. The rooms were clean, very modern and minimalistic. Would stay there again.

10

Mimi Nagib-Guy

30 de jul. de 2025

·

Hospedou-se por 1 noite

The location of this hotel is very convenient, across the street from the most popular street for shopping in Boston.

The location of this hotel is very convenient, across the street from the most popular street for shopping in Boston.

10

Christine

8 de ago. de 2025

·

Hospedou-se por 1 noite

Great location, clean, quiet, safe

Great location, clean, quiet, safe

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

O buffet de café da manhã é frequentemente elogiado pela qualidade e variedade, e o bar ou café oferece opções convenientes. Alguns acharam a comida média ou cara, e o café da manhã não está incluído.

Avaliações dos hóspedes relacionadas

10

Raleigh

3 de jul. de 2025

·

Hospedou-se por 1 noite

You can’t beat the location and functionality of this hotel. The layout is a little funky with having to take 2 elevators to get to your room but the large common area you get to from the first elevator, great bar/breakfast, rooftop patio and gym make up for any odd elevator situation. The room is a great use of the tiny space and is better suited for a solo traveler or close couple. The iPad control of the room lights, curtains, temp and tv is great and easy. Bed is huge and comfy. These are Tokyo style rooms. Would definitely stay here again.

You can’t beat the location and functionality of this hotel. The layout is a little funky with having to take 2 elevators to get to your room but the large common area you get to from the first elevator, great bar/breakfast, rooftop patio and gym make up for any odd elevator situation. The room is a great use of the tiny space and is better suited for a solo traveler or close couple. The iPad control of the room lights, curtains, temp and tv is great and easy. Bed is huge and comfy. These are Tokyo style rooms. Would definitely stay here again.

10

Teresa

27 de nov. de 2025

·

Hospedou-se por 4 noites

This was such an enjoyable stay. The hotel is transitioning into a Marriot Bonvoy. I hope it doesn't change. The room was clean and well-designed. The breakfast was fantastic. I loved the tea choices. The areas to sit and work were amazing. The staff were friendly and helpful. Great location to the convention center. Really, one of my favorites of all time!

This was such an enjoyable stay. The hotel is transitioning into a Marriot Bonvoy. I hope it doesn't change. The room was clean and well-designed. The breakfast was fantastic. I loved the tea choices. The areas to sit and work were amazing. The staff were friendly and helpful. Great location to the convention center. Really, one of my favorites of all time!

10

Stephen

9 de ago. de 2025

·

Hospedou-se por 2 noites

All I knew when I booked it was that it was the least expensive well-rated hotel in this very expensive area. Turns out it is one of those tiny house design places that wows you with the thoughtfulness of its design when you just accept the size, and emphasizes welcoming public space. The self check-in was refreshing. There is no real restaurant, but the breakfast buffet was excellent and vegan friendly, and the bagels actually tasted like bagels. Exceptionally friendly staff.

All I knew when I booked it was that it was the least expensive well-rated hotel in this very expensive area. Turns out it is one of those tiny house design places that wows you with the thoughtfulness of its design when you just accept the size, and emphasizes welcoming public space. The self check-in was refreshing. There is no real restaurant, but the breakfast buffet was excellent and vegan friendly, and the bagels actually tasted like bagels. Exceptionally friendly staff.

10

Svilen

30 de out. de 2025

·

Hospedou-se por 3 noites

We loved the breakfast

We loved the breakfast

8

Monika

26 de jul. de 2025

·

Hospedou-se por 1 noite

I like almost everything but breakfast was not good and fruit was not fresh. Also bar does not serve good food so there is a room for huge improvement in this area.

I like almost everything but breakfast was not good and fruit was not fresh. Also bar does not serve good food so there is a room for huge improvement in this area.

10

Joyce

13 de jul. de 2025

·

Hospedou-se por 2 noites

It would be nice to have simple bagel or muffin for breakfast without having to pay one price for full breakfast.

It would be nice to have simple bagel or muffin for breakfast without having to pay one price for full breakfast.

10

Miranda

18 de set. de 2025

·

Hospedou-se por 3 noites

I loved our stay here and the lights in the room were very cool and unique. Also they had the nicest hotel breakfast buffet. I really appreciate being able to check in early.

I loved our stay here and the lights in the room were very cool and unique. Also they had the nicest hotel breakfast buffet. I really appreciate being able to check in early.

10

Delia

23 de abr. de 2025

·

Hospedou-se por 7 noites

The 24 hour cafe and huge work/lounge area were very nice and welcoming. The breakfast options w/ free espresso coffee refills & the overall atmosphere was great.

The 24 hour cafe and huge work/lounge area were very nice and welcoming. The breakfast options w/ free espresso coffee refills & the overall atmosphere was great.

8

Randy

13 de jul. de 2025

·

Hospedou-se por 2 noites

The stay was very nice, exceptionally clean and in a great location. The amenities and seating areas, gym and outdoor balcony was beautiful. The rooms are very compact.

The stay was very nice, exceptionally clean and in a great location. The amenities and seating areas, gym and outdoor balcony was beautiful. The rooms are very compact.

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

10

Juliana

7 de ago. de 2026

·

Hospedou-se por 5 noites

Hotel lindo, com um lobby maravilhoso, funcional, agradável, moderno, animado, equipe ótima, atendimento maravilhoso. Avaliei mal a limpeza pq, como brasileira, gostamos de limpeza no quarto todos os dias e isso nao acontece. Localizado em um lugar extraordinario, com pontos turísticos de facil a esse, comida, comércio... enfim... voltaria mil vezes!

Hotel lindo, com um lobby maravilhoso, funcional, agradável, moderno, animado, equipe ótima, atendimento maravilhoso. Avaliei mal a limpeza pq, como brasileira, gostamos de limpeza no quarto todos os dias e isso nao acontece. Localizado em um lugar extraordinario, com pontos turísticos de facil a esse, comida, comércio... enfim... voltaria mil vezes!

10

Juliana

11 de jul. de 2026

·

Hospedou-se por 5 noites

Hotel lindo, moderno e com acomodação excelente! É próximo a varios pontos turísticos, dá para fazer a pé os principais. E tem uma estação de metro muito próxima. Nao é um bom centro comercial. Mas vale a pena cada centavo.

Hotel lindo, moderno e com acomodação excelente! É próximo a varios pontos turísticos, dá para fazer a pé os principais. E tem uma estação de metro muito próxima. Nao é um bom centro comercial. Mas vale a pena cada centavo.

10

SUSANA

21 de fev. de 2026

·

Hospedou-se por 2 noites

Hotel maravilhoso. Localizacao excelente. Staff maravilhoso

Hotel maravilhoso. Localizacao excelente. Staff maravilhoso

10

Wescley

24 de dez. de 2025

·

Hospedou-se por 3 noites

O hotel é super bem localizado, com muitas cafeterias perto. O quarto do hotel é pequeno, mas eu achei suficiente para duas pessoas. Cama confortável, tudo sendo controlado pelo iPad, maravilhoso. Amei

O hotel é super bem localizado, com muitas cafeterias perto. O quarto do hotel é pequeno, mas eu achei suficiente para duas pessoas. Cama confortável, tudo sendo controlado pelo iPad, maravilhoso. Amei

10

Thais

22 de set. de 2025

·

Hospedou-se por 2 noites

O hotel é maravilhoso. Moderno, descolado, limpo. O quarto excelente. Fiquei eu e minha filha, tivemos um fim de semana maravilhoso! A vista do quarto é de tirar o fôlego

O hotel é maravilhoso. Moderno, descolado, limpo. O quarto excelente. Fiquei eu e minha filha, tivemos um fim de semana maravilhoso! A vista do quarto é de tirar o fôlego

Políticas da propriedade

Instruções de check-in

Tudo o que você precisa saber para um check-in tranquilo.

Check-in

Checkout

Check-in a partir de 14:00

Antes de 11:00

Informações importantes

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que você pode solicitar.

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As respostas instantâneas de IA são baseadas em informações do hotel

Considerando este hotel para sua viagem para Boston?

Qual é o preço médio das diárias no citizenM Boston Back Bay?

Nos próximos 60–90 dias, as diárias no citizenM Boston Back Bay, em Boston, geralmente ficam em torno de US$ 186 para dois hóspedes, variando de US$ 133 a US$ 423 em datas de alta temporada.

Por que o citizenM Boston Back Bay é tão acessível?

O citizenM Boston Back Bay, em Boston, oferece preços mais baixos que a maioria dos hotéis próximos – é mais barato que 16 de 20 hotéis comparáveis na região, que costumam custar cerca de US$ 343 por noite. Sua localização central no Condado de Suffolk coloca você a poucos passos de lojas e vias de transporte, tornando as tarifas mais baixas um benefício da localização, e não um compromisso.

Quando posso encontrar as tarifas mais baixas no citizenM Boston Back Bay?

Janeiro é o mês mais barato para se hospedar no citizenM Boston Back Bay, em Boston, com uma média de US$ 133 por noite; junho é o mês mais caro, a US$ 473. Janeiro oferece as tarifas mais baixas, embora fevereiro seja o mês mais tranquilo para evitar multidões.

Qual é a melhor época para visitar se eu quiser menos movimento no hotel?

A demanda no citizenM Boston Back Bay, em Boston, atinge o pico em junho e diminui ao mínimo em fevereiro, então fevereiro é o mês mais calmo para visitar se você preferir menos multidões e maior disponibilidade. Espere maior movimento no final da primavera e início do verão.

O que há perto do citizenM Boston Back Bay — é um bom lugar para passeios turísticos?

O citizenM Boston Back Bay, em Boston, está localizado no Condado de Suffolk, a uma curta caminhada da Newbury Street, Charles River Esplanade e The Shops at Prudential Center, tornando-o conveniente para compras, passeios à beira do rio e passeios culturais. A localização também o coloca perto de casas de shows e apresentações como a Boston Symphony Hall e a House of Blues Boston.

Quanto está a diária em citizenM Boston Back Bay-Boston em comparação com as últimas semanas?

O preço atual em citizenM Boston Back Bay-Boston é de US$ 623 por noite para 2 hóspedes, um valor alto para este hotel: cerca de 90% acima da média de US$ 327 registrada nos últimos 60 dias. O preço da maioria das diárias nesse período ficou entre US$ 188 e US$ 564.

Preços para próximas datas

setembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $382
20 $248	21 $378	22	23 $1.255	24 $662	25 $623	26 $1.246
27 $304	28 $537	29 $591	30 $358

outubro 2026

Mais barato

Mais caro

Preço médio por noite entre as ofertas, com impostos e taxas.

Preços em USD para 2 hóspedes, atualizados diariamente.