Name: The Jay, Autograph Collection
Address: 433 Clay Street, San Francisco, Condado de San Francisco, US
Price range: 285 US$–1671 US$ per night
Rating: 9.07

Opiniones de los huéspedes

Según las reseñas más recientes, The Jay, Autograph Collection es elogiado por su elegante renovación, sus habitaciones limpias y confortables con impresionantes vistas a la bahía o la ciudad, su personal amable y su conveniente ubicación en el Distrito Financiero, cerca de Ferry Building y Embarcadero.

Las frustraciones comunes incluyen un estacionamiento con valet caro y a veces desorganizado, mantenimiento u obras en los ascensores ocasionales y molestias esporádicas debido a la música de la calle o del lugar, según la ubicación de la habitación. Si bien la mayoría describen el servicio como cálido y servicial, algunos informan respuestas lentas, errores de facturación o cargos inesperados. El restaurante y el bar en el sitio reciben elogios frecuentes, aunque la calidad o la rapidez del desayuno y el café generan comentarios mixtos. Espere una estancia moderna en el centro de la ciudad con gran comodidad y cierta variabilidad en las operaciones y el ruido.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

A los huéspedes les gusta el gimnasio y el animado bar/restaurante, pero el estacionamiento con valet es caro y a veces lento o propenso a errores, y los ascensores ocasionalmente tienen problemas de mantenimiento u obras.

Reseñas de huéspedes relacionadas

10

Senjo

3 mar 2025

·

Se alojó 4 noches

Overall a great stay, loved the location, the room and the view was out of this world. Service was top notch and very friendly. The bed was one of the more comfortable ones that I’ve experienced in any hotel. One critique the elevators might stand with a little maintenance, one of the elevators made a terrible metal scrapping noise when going to our floor on 24, it definitely didn’t sound normal and was a bit concerning. That aside I would easily book again on our next trip.

6

Kambiz

31 dic 2025

·

Se alojó 1 noche

The room was ready 45 mins late. The elevator was under maintenance and there were long waiting times.

8

Patrick

28 ene 2024

·

Se alojó 2 noches

Valet parking disorganized and very expensive.

10

Mitchell

26 feb 2024

·

Se alojó 2 noches

Beautiful rooms - amazing views of the city & bay! Walkable, convenient to Ferry Building, Embarcadero, Fisherman’s Wharf & mass transit. Safe, clean. Rooms were cleaned daily. Staff were very friendly & accommodating. The renovations were beautiful. Some of the Elevators were not working properly. Elevators need music, too quiet & you hear the elevators creaking as they moved. Better toilet paper - It was only 1 ply & not very comfortable. Better toiletries- shampoo & conditioner was lacking as was the soap. The dispensers did not work well either. The entranceway was still a bit confusing, even after the renovation.

10

Phuong

12 dic 2025

·

Se alojó 2 noches

My stay was great! Comfortable and convenient. The fitness center was perfect. Hotel bar was great!!! A+++++ for service. All around. Housekeeping, front desk, bar, everyone! Definitely staying there again!

10

Kenneth

11 ago 2025

·

Se alojó 1 noche

Very clean and comfortable room! Enjoyed the gym!

10

Stephanie

14 may 2024

·

Se alojó 1 noche

Everything from the minute I arrived was fantastic. The front desk was super helpful with arrival and departure logistics. Loved the 3rd Floor outdoor lounge area and fitness center. Can’t wait for an excuse to go back!

8

Michael

28 sept 2024

·

Se alojó 2 noches

The Jay is a brand new hotel, and it is well decorated and looks very nice. The rooms are spacious and well appointed. The water pressure in the shower kind of sucks. This is California and so water is restricted, but they could use better shower heads. The maid was banging on my door at 8am to clean the room, which was a little irritating. There is a nice sized gym in the basement with a lot of broken equipment, which is concerning based on the age of the hotel. The staff was all very friendly. All in all it was a nice stay.

6

Danny

30 dic 2024

·

Se alojó 3 noches

Our experience with the hotel itself was great, the rating is relating to the valet service. items were stolen from our car, a brand new set of Adidas samba shoes, a duffle bag and a kindle tablet.

6

John

30 abr 2024

·

Se alojó 1 noche

Paying $82 for parking is bad enough, but when you have to wait 20-minutes for your car…? Nice shower, but the controls were plumbed incorrectly as hot and cold were reversed.

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Limpieza

Las reseñas elogian con frecuencia las habitaciones y áreas comunes muy limpias después de la renovación; algunos señalan problemas aislados, como una mancha en la pared, toallas finas o problemas menores en el baño.

Reseñas de huéspedes relacionadas

6

salman

26 dic 2024

·

Se alojó 2 noches

Disappointed with service and room cleanliness

10

Elke

7 ene 2025

·

Se alojó 2 noches

So happy we stayed here! We had connecting rooms, and the staff were able to accommodate our request for early check-in/late check-out. Rooms were very clean & the views of the Bay and Transamerica Building were a great bonus! Easy walk (10 min.) from the Ferry Building. Close to cable car stop. We took public transit (Streetcar) from the Ferry Building/Embarcadero to Pier 39. Rooms were very clean & the views of the bay and Transamerica Building were such a great bonus! We will be back!!

10

Mustafa

10 ago 2025

·

Se alojó 2 noches

Good location. Nicely decorated hotel and rooms. The whole place was clean. Loved our stay.

8

Julian

13 ago 2024

·

Se alojó 1 noche

Usually I stay in Union Square/SOMA area, decided to go different and be in the Financial District, loved it! There is so much to do around, whether it’s going to the Pier, enjoying the majestic views, or going to the restaurants nearby. You can never go wrong with anywhere in SF, but I would definitely revisit this area, specifically the Jay! I did put 4 stars instead of 5 because I saw a stain on the wall, which is fine, not everything in hotels are going to be perfect. Other than that, no complaints and I was very comfortable in my Luxury Suite! It was quiet. Even came with a balcony (with a view of the Bay Bridge!) which I was not aware of. Also, more affordable compared to the others I’ve stayed at.

10

Anthony

28 oct 2024

·

Se alojó 1 noche

Rooms was impressively clean and comfortable.

10

Rhodora

14 abr 2025

·

Se alojó 1 noche

Excellent staff, clean, great property all around!

10

Elena

10 ene 2025

·

Se alojó 1 noche

This is a beautiful and relaxing Hotel. The design and fixtures are top of the line. Great location & walkable to Restaurants. Very clean and staff are friendly & accommodating. We will definitely be back.

4

katherine

7 jul 2025

·

Se alojó 1 noche

No Tv remote, phone did not work, towels were paper thin, water in shower trunk led out. Expensive place for all of this. Was not happy

10

Satoru

29 sept 2024

·

Se alojó 1 noche

Clean and safe. Recently renovated. Great atmosphere.

10

LAMA Kutait

3 nov 2024

·

Se alojó 1 noche

A pleasant hotel clean and comfortable

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son modernas, cómodas y a menudo espaciosas, con impresionantes vistas a la ciudad o la bahía y camas cómodas, aunque algunas dan a calles, lugares o ascensores ruidosos y aparecen algunas peculiaridades de diseño o mantenimiento.

Reseñas de huéspedes relacionadas

6

Angeline

30 jul 2024

·

Se alojó 2 noches

My first night was at room 1812, next to the elevator room, which I could hear the elevator rolling up and down through out the night. The second night I stayed at room 1114, it was much quieter, but the same lady manager called the room twice to clarified the name on the reservation. Then a cleaning lady came into the room before my check out time. I like the location and the decor of the property, but wouldn't stay here again because all the disturbances.

10

Ira

22 abr 2024

·

Se alojó 1 noche

Great, but they needed a desk in the room.

10

Senjo

3 mar 2025

·

Se alojó 4 noches

Overall a great stay, loved the location, the room and the view was out of this world. Service was top notch and very friendly. The bed was one of the more comfortable ones that I’ve experienced in any hotel. One critique the elevators might stand with a little maintenance, one of the elevators made a terrible metal scrapping noise when going to our floor on 24, it definitely didn’t sound normal and was a bit concerning. That aside I would easily book again on our next trip.

10

Bruce

3 nov 2025

·

Se alojó 2 noches

Great staff, beautiful and comfortable rooms with a great view (from our room)

10

Jody

2 jul 2024

·

Se alojó 2 noches

The Jay was very aesthetic, clean and staff were very friendly. We loved the spacious size of our room and the sea view. The beds were very comfortable and we had a very good rest during our stay. Would recommend to anyone looking for a comfortable stay with tasteful interior design.

8

Shinique

26 oct 2024

·

Se alojó 1 noche

Great staff. Very attentive and helpful. Comfy bed clean nice products and linens Shower good. Balcony off the bathroom awkward Very cool design but misses in a few details in places too design so cool to the point of awkward. Closet in bathroom okay but could've included a place on sink to hang hand towel. Coffee maker on nightstand is weird and main room lighting was very dark can barely see otherwise enjoyed my stay

10

NIna

3 sept 2024

·

Se alojó 3 noches

Just a couple of minor things- the sensor lights under the beds should be able to be turned off. The coffee at the coffee bar was terrible, luckily the Ferry Building is a quick walk for better coffee options. The shower floor was rough on the feet. Th view was incredible! Overall our stay was great!

8

Michael

28 sept 2024

·

Se alojó 2 noches

The Jay is a brand new hotel, and it is well decorated and looks very nice. The rooms are spacious and well appointed. The water pressure in the shower kind of sucks. This is California and so water is restricted, but they could use better shower heads. The maid was banging on my door at 8am to clean the room, which was a little irritating. There is a nice sized gym in the basement with a lot of broken equipment, which is concerning based on the age of the hotel. The staff was all very friendly. All in all it was a nice stay.

6

diane

28 jul 2024

·

Se alojó 1 noche

I reserved the executive suite with a bay view which was very missed leading. The room faced the city first and the front desk representative explained that building 1900 was all of the bay. There was no sofa and no view of the bay. Beside that it was very noisy you could hear the cars playing loud music at night and your neighbors using their bathroom. Positive the rooms are clean and the beds are extremely comfy.

6

Sarmen

2 dic 2024

·

Se alojó 4 noches

Only thing made me upset was the floor they gave us. It was 3rd with a lot of noise from outdoor sitting area.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal es ampliamente descrito como amable, atento y eficiente, con un proceso de check-in/out sin problemas; las ocasiones en que esto no ocurre incluyen respuestas lentas, errores de facturación o valet, y raros casos de mal servicio en el bar o llamadas equivocadas.

Reseñas de huéspedes relacionadas

6

Angeline

30 jul 2024

·

Se alojó 2 noches

My first night was at room 1812, next to the elevator room, which I could hear the elevator rolling up and down through out the night. The second night I stayed at room 1114, it was much quieter, but the same lady manager called the room twice to clarified the name on the reservation. Then a cleaning lady came into the room before my check out time. I like the location and the decor of the property, but wouldn't stay here again because all the disturbances.

10

David

20 abr 2025

·

Se alojó 1 noche

Catherine at the front desk was awesome! She ensured our stay was special we will be back again!

10

Adriana

13 jul 2025

·

Se alojó 2 noches

Absolutely loved our stay at The Jay. Beautiful rooms, excellent service, and a perfect location. The staff went above and beyond to make us feel welcome. We would definitely come back — highly recommended!

10

Eric

14 sept 2025

·

Se alojó 3 noches

Let me check in early. Staff was helpful and friendly.

10

Phuong

12 dic 2025

·

Se alojó 2 noches

My stay was great! Comfortable and convenient. The fitness center was perfect. Hotel bar was great!!! A+++++ for service. All around. Housekeeping, front desk, bar, everyone! Definitely staying there again!

10

Ali

22 abr 2024

·

Se alojó 3 noches

Great hotel, friendly and helpful staff! Thank you to the staff! Will definitely stay here again when back in SF

2

Hripsime

19 ago 2025

·

Se alojó 1 noche

This is a beautiful luxury building, but it offers no real service or convenience. Instead, there are constant inconveniences and extra fees for customers. I paid $650 per night and felt I got nothing in return. I would never recommend anyone stay at this hotel.

10

Le-Quyen

12 feb 2024

·

Se alojó 1 noche

All staff were super nice and very helpful Will love to stay here again next time I am in town.

6

Danny

30 dic 2024

·

Se alojó 3 noches

Our experience with the hotel itself was great, the rating is relating to the valet service. items were stolen from our car, a brand new set of Adidas samba shoes, a duffle bag and a kindle tablet.

6

Valens

23 oct 2024

·

Se alojó 1 noche

Was given a disabled room, found the front door frustrating as it was not clear how to close the door, and no instruction was available. Requested a sewing kit, was not delivered in 45 min, had to ask again and ran out of time to use it. Needed to collect my bags to catch a flight, one person working at the desk, waited for 3 people in front of me to check in. Had less time to get to airport, more stress.

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Ubicación

Conveniente base en el Distrito Financiero cerca de Ferry Building/Embarcadero y transporte público, a poca distancia de las atracciones; algunos señalan la limitada actividad cerca por la noche.

Reseñas de huéspedes relacionadas

10

Edward

1 mar 2024

·

Se alojó 1 noche

Super convenient to the Embarcadero

10

Brian

7 jul 2025

·

Se alojó 1 noche

Nice clean hotel and close to good attractions on the Embarcadero

10

Elke

7 ene 2025

·

Se alojó 2 noches

So happy we stayed here! We had connecting rooms, and the staff were able to accommodate our request for early check-in/late check-out. Rooms were very clean & the views of the Bay and Transamerica Building were a great bonus! Easy walk (10 min.) from the Ferry Building. Close to cable car stop. We took public transit (Streetcar) from the Ferry Building/Embarcadero to Pier 39. Rooms were very clean & the views of the bay and Transamerica Building were such a great bonus! We will be back!!

10

Maria

6 jun 2024

·

Se alojó 1 noche

Great location, beautiful rooms.

10

Mustafa

10 ago 2025

·

Se alojó 2 noches

Good location. Nicely decorated hotel and rooms. The whole place was clean. Loved our stay.

8

Julian

13 ago 2024

·

Se alojó 1 noche

Usually I stay in Union Square/SOMA area, decided to go different and be in the Financial District, loved it! There is so much to do around, whether it’s going to the Pier, enjoying the majestic views, or going to the restaurants nearby. You can never go wrong with anywhere in SF, but I would definitely revisit this area, specifically the Jay! I did put 4 stars instead of 5 because I saw a stain on the wall, which is fine, not everything in hotels are going to be perfect. Other than that, no complaints and I was very comfortable in my Luxury Suite! It was quiet. Even came with a balcony (with a view of the Bay Bridge!) which I was not aware of. Also, more affordable compared to the others I’ve stayed at.

10

Andrew

18 mar 2024

·

Se alojó 3 noches

The hotel and room interior design is really beautiful and current. It appears it was remodeled not long ago, so it looks current. It was really clean and the staff was friendly and helpful. I had a water view- I was glad I chose that kind of room. The only drawback is that the location is better suited for business. Restaurants and amenities are not close by.

10

Abby

5 ago 2024

·

Se alojó 2 noches

Great boutique hotel with plenty of amenities, great location, gorgeous views. Close to downtown, North beach, Union Square, and the amazing Ferry Building. Clean and friendly.

10

Josalyn

9 sept 2024

·

Se alojó 1 noche

Enjoyed my stay, loved the staff, and the location

10

Elaine

12 ago 2024

·

Se alojó 1 noche

This was a last minute booking when I had to change my plans. The room (double queen) was beautiful, finished to an excellent standard with lots of touches in the detail to make it feel like a luxury option (size, furnishings, lighting, corner floor to ceiling window, huge tv, bathroom facilities, late checkout, range of in-room drinks and snacks). These in room sundries were relatively high cost but were optional and pricing was clear. We didn’t have much need to interact with staff but everyone was courteous at checking in/out. The only reduction I noted in the star rating was location, and this was because there was little around that was open when we were there (not a surprise in the financial district on an evening). It did feel safe to walk around. We would definitely book here again.

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Comida

El bar y el restaurante reciben comentarios muy positivos y a muchos les gusta el desayuno, aunque algunos informan un servicio lento, una calidad de desayuno desigual o un café de mala calidad del bar de café.

Reseñas de huéspedes relacionadas

10

THOMAS

6 dic 2024

·

Se alojó 1 noche

The room was clean and beautiful. Valet was awesome and easy to navigate. The bartenders in the evening were amazing. Breakfast was a bit slow but everyone was still nice. Overall we loved our stay there!!

8

Gudrun

14 ene 2024

·

Se alojó 1 noche

Lovely hotel. Rooms were new and clean. The equipment in the hotel gym was far above average. The only disappointment was the hotel breakfast - the eggs were swimming in a puddle of grease and nothing was flavorful. Still, I give this 4 stars because the rooms and interior were great.

10

Donald

22 dic 2023

·

Se alojó 1 noche

I loved this property. It is beautiful. The surrounding areas are great. The dining room service was very slow and that is my only complaint.

10

NIna

3 sept 2024

·

Se alojó 3 noches

Just a couple of minor things- the sensor lights under the beds should be able to be turned off. The coffee at the coffee bar was terrible, luckily the Ferry Building is a quick walk for better coffee options. The shower floor was rough on the feet. Th view was incredible! Overall our stay was great!

10

Darin

12 ago 2024

·

Se alojó 1 noche

Beautiful property and elegant rooms. Wonderful views of the bay to boot. The food was exceptional as was the staff.

10

Robert

23 sept 2024

·

Se alojó 1 noche

My girlfriend and I spent a one-night staycation at The Jay and had an amazing experience! The staff was very friendly and helpful to us, and the Third Floor had excellent food; however, the real highlight for us was how good the drinks were! Checking in and out was a smooth process, and you can tell that the hotel was recently renovated, as the room and hallways were extremely clean and seemed to be in mint condition. We'll definitely come back again!

10

Milly

9 ago 2024

·

Se alojó 2 noches

My family and I really enjoyed our stay. Our room was very nice, our dining experience was enjoyable, and the staff were very helpful. We will definitely be returning on our next family trip to San Francisco!

10

Dani

19 may 2024

·

Se alojó 1 noche

Beautiful hotel, impeccably designed! We loved the bar and outside space and we enjoyed a delicious breakfast. We will stay again.

10

Carolyn

16 sept 2024

·

Se alojó 1 noche

Excellent quality property with nice bar and restaurant on 3rd floor. Beautiful skyline views when facing the Bay.

10

Nicole

16 ago 2025

·

Se alojó 2 noches

The staff was super accommodating and friendly and made every effort to make the stay as enjoyable as possible. The property is clean and new and nicely decorated. Lots of nice sitting area options and the hotel restaurant breakfast was really good.

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Mes	Precio medio
enero	679 US$
febrero	492 US$
marzo	599 US$
abril	532 US$
mayo	493 US$
junio	622 US$
julio	456 US$
agosto	483 US$
septiembre	626 US$
octubre	632 US$
noviembre	483 US$
diciembre	376 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $551	19 $753	20 $756	21 $1073	22 $547	23 $376	24 $375
25 $560	26 $761	27 $1671	28 $1024	29 $547	30 $303	31 $305

DO	LU	MA	MI	JU	VI	SA
1 $388	2 $566	3 $711	4 $1141	5 $526	6 $328	7 $287
8 $380	9 $676	10 $671	11 $1346	12 $505	13 $287	14 $285
15 $398	16 $1256	17 $1290	18 $1282	19	20 $312	21 $309
22 $304	23 $307	24 $307	25 $307	26 $301	27 $307	28 $310
29 $320	30 $555

The Jay, Autograph Collection

Precios para The Jay, Autograph Collection

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Suite, 1 cama de matrimonio grande

Habitación Premier, 1 cama de matrimonio grande

Suite de lujo, 1 cama de matrimonio

Habitación Signature, 1 cama de matrimonio grande, vistas a la ciudad

Habitación Signature, 1 cama de matrimonio grande (Mobility/Hearing Accessible, Tub)

Habitación Signature doble, 2 camas de matrimonio, vistas a la ciudad

Habitación Signature, 2 camas de matrimonio (Mobility/Hearing Access, Roll-in Shwr)

Habitación ejecutiva, 1 cama de matrimonio grande, vistas a la bahía

Estudio, 1 cama de matrimonio grande con sofá cama, en esquina

Habitación Signature, 1 cama de matrimonio grande (Mobility/Hearing Access, Roll-in Shwr)

Habitación ejecutiva, 2 camas de matrimonio, vistas a la bahía

Reseñas de los huéspedes sobre The Jay, Autograph Collection

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

Precios para las próximas fechas