Name: The Jay, Autograph Collection
Address: 433 Clay Street, San Francisco, Comté de San Francisco, US
Price range: 285 $US–1 671 $US per night
Rating: 9.07

Ce qu'en disent des voyageurs

D'après les récents avis, The Jay, Autograph Collection est salué pour sa rénovation élégante, ses chambres propres et confortables offrant des vues imprenables sur la baie ou la ville, son personnel serviable et son emplacement pratique dans le Financial District, à proximité du Ferry Building et de l'Embarcadero.

Les points de frustration les plus courants sont le service de voiturier coûteux et parfois désorganisé, la maintenance ou le bruit occasionnel des ascenseurs, et des perturbations sporadiques dues à la musique de la rue ou des événements, en fonction de l'emplacement de la chambre. Bien que la plupart décrivent le service comme chaleureux et serviable, certains signalent des réponses lentes, des erreurs de facturation ou des frais imprévus. Le restaurant sur place et le bar reçoivent de nombreux éloges, bien que la qualité ou la rapidité du petit-déjeuner et du café suscitent des avis mitigés. Attendez-vous à un séjour moderne en centre-ville, avec un grand confort et une certaine variabilité dans le service et le niveau sonore.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les clients apprécient la salle de sport et le bar/restaurant animé, mais le service de voiturier est cher et parfois lent ou sujet aux erreurs, et les ascenseurs connaissent occasionnellement des problèmes de maintenance ou du bruit.

Avis de voyageur à ce sujet

10

Senjo

3 mars 2025

·

A séjourné 4 nuits

Overall a great stay, loved the location, the room and the view was out of this world. Service was top notch and very friendly. The bed was one of the more comfortable ones that I’ve experienced in any hotel. One critique the elevators might stand with a little maintenance, one of the elevators made a terrible metal scrapping noise when going to our floor on 24, it definitely didn’t sound normal and was a bit concerning. That aside I would easily book again on our next trip.

6

Kambiz

31 déc. 2025

·

A séjourné 1 nuit

The room was ready 45 mins late. The elevator was under maintenance and there were long waiting times.

8

Patrick

28 janv. 2024

·

A séjourné 2 nuits

Valet parking disorganized and very expensive.

10

Mitchell

26 févr. 2024

·

A séjourné 2 nuits

Beautiful rooms - amazing views of the city & bay! Walkable, convenient to Ferry Building, Embarcadero, Fisherman’s Wharf & mass transit. Safe, clean. Rooms were cleaned daily. Staff were very friendly & accommodating. The renovations were beautiful. Some of the Elevators were not working properly. Elevators need music, too quiet & you hear the elevators creaking as they moved. Better toilet paper - It was only 1 ply & not very comfortable. Better toiletries- shampoo & conditioner was lacking as was the soap. The dispensers did not work well either. The entranceway was still a bit confusing, even after the renovation.

10

Phuong

12 déc. 2025

·

A séjourné 2 nuits

My stay was great! Comfortable and convenient. The fitness center was perfect. Hotel bar was great!!! A+++++ for service. All around. Housekeeping, front desk, bar, everyone! Definitely staying there again!

10

Kenneth

11 août 2025

·

A séjourné 1 nuit

Very clean and comfortable room! Enjoyed the gym!

10

Stephanie

14 mai 2024

·

A séjourné 1 nuit

Everything from the minute I arrived was fantastic. The front desk was super helpful with arrival and departure logistics. Loved the 3rd Floor outdoor lounge area and fitness center. Can’t wait for an excuse to go back!

8

Michael

28 sept. 2024

·

A séjourné 2 nuits

The Jay is a brand new hotel, and it is well decorated and looks very nice. The rooms are spacious and well appointed. The water pressure in the shower kind of sucks. This is California and so water is restricted, but they could use better shower heads. The maid was banging on my door at 8am to clean the room, which was a little irritating. There is a nice sized gym in the basement with a lot of broken equipment, which is concerning based on the age of the hotel. The staff was all very friendly. All in all it was a nice stay.

6

Danny

30 déc. 2024

·

A séjourné 3 nuits

Our experience with the hotel itself was great, the rating is relating to the valet service. items were stolen from our car, a brand new set of Adidas samba shoes, a duffle bag and a kindle tablet.

6

John

30 avr. 2024

·

A séjourné 1 nuit

Paying $82 for parking is bad enough, but when you have to wait 20-minutes for your car…? Nice shower, but the controls were plumbed incorrectly as hot and cold were reversed.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les avis louent fréquemment la propreté impeccable des chambres et des parties communes après la rénovation ; certains signalent toutefois des problèmes isolés tels qu'une tache sur le mur, des serviettes fines ou de légers problèmes de salle de bain.

Avis de voyageur à ce sujet

6

salman

26 déc. 2024

·

A séjourné 2 nuits

Disappointed with service and room cleanliness

10

Elke

7 janv. 2025

·

A séjourné 2 nuits

So happy we stayed here! We had connecting rooms, and the staff were able to accommodate our request for early check-in/late check-out. Rooms were very clean & the views of the Bay and Transamerica Building were a great bonus! Easy walk (10 min.) from the Ferry Building. Close to cable car stop. We took public transit (Streetcar) from the Ferry Building/Embarcadero to Pier 39. Rooms were very clean & the views of the bay and Transamerica Building were such a great bonus! We will be back!!

10

Mustafa

10 août 2025

·

A séjourné 2 nuits

Good location. Nicely decorated hotel and rooms. The whole place was clean. Loved our stay.

8

Julian

13 août 2024

·

A séjourné 1 nuit

Usually I stay in Union Square/SOMA area, decided to go different and be in the Financial District, loved it! There is so much to do around, whether it’s going to the Pier, enjoying the majestic views, or going to the restaurants nearby. You can never go wrong with anywhere in SF, but I would definitely revisit this area, specifically the Jay! I did put 4 stars instead of 5 because I saw a stain on the wall, which is fine, not everything in hotels are going to be perfect. Other than that, no complaints and I was very comfortable in my Luxury Suite! It was quiet. Even came with a balcony (with a view of the Bay Bridge!) which I was not aware of. Also, more affordable compared to the others I’ve stayed at.

10

Anthony

28 oct. 2024

·

A séjourné 1 nuit

Rooms was impressively clean and comfortable.

10

Rhodora

14 avr. 2025

·

A séjourné 1 nuit

Excellent staff, clean, great property all around!

10

Elena

10 janv. 2025

·

A séjourné 1 nuit

This is a beautiful and relaxing Hotel. The design and fixtures are top of the line. Great location & walkable to Restaurants. Very clean and staff are friendly & accommodating. We will definitely be back.

4

katherine

7 juil. 2025

·

A séjourné 1 nuit

No Tv remote, phone did not work, towels were paper thin, water in shower trunk led out. Expensive place for all of this. Was not happy

10

Satoru

29 sept. 2024

·

A séjourné 1 nuit

Clean and safe. Recently renovated. Great atmosphere.

10

LAMA Kutait

3 nov. 2024

·

A séjourné 1 nuit

A pleasant hotel clean and comfortable

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont modernes, confortables et souvent spacieuses, avec une vue imprenable sur la ville ou la baie et des lits confortables, bien que certaines soient exposées au bruit de la rue, des événements ou des ascenseurs et que quelques défauts de conception ou de maintenance apparaissent.

Avis de voyageur à ce sujet

6

Angeline

30 juil. 2024

·

A séjourné 2 nuits

My first night was at room 1812, next to the elevator room, which I could hear the elevator rolling up and down through out the night. The second night I stayed at room 1114, it was much quieter, but the same lady manager called the room twice to clarified the name on the reservation. Then a cleaning lady came into the room before my check out time. I like the location and the decor of the property, but wouldn't stay here again because all the disturbances.

10

Ira

22 avr. 2024

·

A séjourné 1 nuit

Great, but they needed a desk in the room.

10

Senjo

3 mars 2025

·

A séjourné 4 nuits

Overall a great stay, loved the location, the room and the view was out of this world. Service was top notch and very friendly. The bed was one of the more comfortable ones that I’ve experienced in any hotel. One critique the elevators might stand with a little maintenance, one of the elevators made a terrible metal scrapping noise when going to our floor on 24, it definitely didn’t sound normal and was a bit concerning. That aside I would easily book again on our next trip.

10

Bruce

3 nov. 2025

·

A séjourné 2 nuits

Great staff, beautiful and comfortable rooms with a great view (from our room)

10

Jody

2 juil. 2024

·

A séjourné 2 nuits

The Jay was very aesthetic, clean and staff were very friendly. We loved the spacious size of our room and the sea view. The beds were very comfortable and we had a very good rest during our stay. Would recommend to anyone looking for a comfortable stay with tasteful interior design.

8

Shinique

26 oct. 2024

·

A séjourné 1 nuit

Great staff. Very attentive and helpful. Comfy bed clean nice products and linens Shower good. Balcony off the bathroom awkward Very cool design but misses in a few details in places too design so cool to the point of awkward. Closet in bathroom okay but could've included a place on sink to hang hand towel. Coffee maker on nightstand is weird and main room lighting was very dark can barely see otherwise enjoyed my stay

10

NIna

3 sept. 2024

·

A séjourné 3 nuits

Just a couple of minor things- the sensor lights under the beds should be able to be turned off. The coffee at the coffee bar was terrible, luckily the Ferry Building is a quick walk for better coffee options. The shower floor was rough on the feet. Th view was incredible! Overall our stay was great!

8

Michael

28 sept. 2024

·

A séjourné 2 nuits

The Jay is a brand new hotel, and it is well decorated and looks very nice. The rooms are spacious and well appointed. The water pressure in the shower kind of sucks. This is California and so water is restricted, but they could use better shower heads. The maid was banging on my door at 8am to clean the room, which was a little irritating. There is a nice sized gym in the basement with a lot of broken equipment, which is concerning based on the age of the hotel. The staff was all very friendly. All in all it was a nice stay.

6

diane

28 juil. 2024

·

A séjourné 1 nuit

I reserved the executive suite with a bay view which was very missed leading. The room faced the city first and the front desk representative explained that building 1900 was all of the bay. There was no sofa and no view of the bay. Beside that it was very noisy you could hear the cars playing loud music at night and your neighbors using their bathroom. Positive the rooms are clean and the beds are extremely comfy.

6

Sarmen

2 déc. 2024

·

A séjourné 4 nuits

Only thing made me upset was the floor they gave us. It was 3rd with a lot of noise from outdoor sitting area.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est généralement décrit comme aimable, accommodant et efficace, avec un enregistrement/départ fluide ; des faux pas occasionnels incluent des réponses lentes, des erreurs de facturation ou de service de voiturier, et de rares cas de mauvais service au bar ou d'appels erronés.

Avis de voyageur à ce sujet

6

Angeline

30 juil. 2024

·

A séjourné 2 nuits

My first night was at room 1812, next to the elevator room, which I could hear the elevator rolling up and down through out the night. The second night I stayed at room 1114, it was much quieter, but the same lady manager called the room twice to clarified the name on the reservation. Then a cleaning lady came into the room before my check out time. I like the location and the decor of the property, but wouldn't stay here again because all the disturbances.

10

David

20 avr. 2025

·

A séjourné 1 nuit

Catherine at the front desk was awesome! She ensured our stay was special we will be back again!

10

Adriana

13 juil. 2025

·

A séjourné 2 nuits

Absolutely loved our stay at The Jay. Beautiful rooms, excellent service, and a perfect location. The staff went above and beyond to make us feel welcome. We would definitely come back — highly recommended!

10

Eric

14 sept. 2025

·

A séjourné 3 nuits

Let me check in early. Staff was helpful and friendly.

10

Phuong

12 déc. 2025

·

A séjourné 2 nuits

My stay was great! Comfortable and convenient. The fitness center was perfect. Hotel bar was great!!! A+++++ for service. All around. Housekeeping, front desk, bar, everyone! Definitely staying there again!

10

Ali

22 avr. 2024

·

A séjourné 3 nuits

Great hotel, friendly and helpful staff! Thank you to the staff! Will definitely stay here again when back in SF

2

Hripsime

19 août 2025

·

A séjourné 1 nuit

This is a beautiful luxury building, but it offers no real service or convenience. Instead, there are constant inconveniences and extra fees for customers. I paid $650 per night and felt I got nothing in return. I would never recommend anyone stay at this hotel.

10

Le-Quyen

12 févr. 2024

·

A séjourné 1 nuit

All staff were super nice and very helpful Will love to stay here again next time I am in town.

6

Danny

30 déc. 2024

·

A séjourné 3 nuits

Our experience with the hotel itself was great, the rating is relating to the valet service. items were stolen from our car, a brand new set of Adidas samba shoes, a duffle bag and a kindle tablet.

6

Valens

23 oct. 2024

·

A séjourné 1 nuit

Was given a disabled room, found the front door frustrating as it was not clear how to close the door, and no instruction was available. Requested a sewing kit, was not delivered in 45 min, had to ask again and ran out of time to use it. Needed to collect my bags to catch a flight, one person working at the desk, waited for 3 people in front of me to check in. Had less time to get to airport, more stress.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Base pratique dans le Financial District, à proximité du Ferry Building/Embarcadero et des transports en commun, accessible à pied aux attractions ; certains notent cependant une activité limitée à proximité la nuit.

Avis de voyageur à ce sujet

10

Edward

1 mars 2024

·

A séjourné 1 nuit

Super convenient to the Embarcadero

10

Brian

7 juil. 2025

·

A séjourné 1 nuit

Nice clean hotel and close to good attractions on the Embarcadero

10

Elke

7 janv. 2025

·

A séjourné 2 nuits

So happy we stayed here! We had connecting rooms, and the staff were able to accommodate our request for early check-in/late check-out. Rooms were very clean & the views of the Bay and Transamerica Building were a great bonus! Easy walk (10 min.) from the Ferry Building. Close to cable car stop. We took public transit (Streetcar) from the Ferry Building/Embarcadero to Pier 39. Rooms were very clean & the views of the bay and Transamerica Building were such a great bonus! We will be back!!

10

Maria

6 juin 2024

·

A séjourné 1 nuit

Great location, beautiful rooms.

10

Mustafa

10 août 2025

·

A séjourné 2 nuits

Good location. Nicely decorated hotel and rooms. The whole place was clean. Loved our stay.

8

Julian

13 août 2024

·

A séjourné 1 nuit

Usually I stay in Union Square/SOMA area, decided to go different and be in the Financial District, loved it! There is so much to do around, whether it’s going to the Pier, enjoying the majestic views, or going to the restaurants nearby. You can never go wrong with anywhere in SF, but I would definitely revisit this area, specifically the Jay! I did put 4 stars instead of 5 because I saw a stain on the wall, which is fine, not everything in hotels are going to be perfect. Other than that, no complaints and I was very comfortable in my Luxury Suite! It was quiet. Even came with a balcony (with a view of the Bay Bridge!) which I was not aware of. Also, more affordable compared to the others I’ve stayed at.

10

Andrew

18 mars 2024

·

A séjourné 3 nuits

The hotel and room interior design is really beautiful and current. It appears it was remodeled not long ago, so it looks current. It was really clean and the staff was friendly and helpful. I had a water view- I was glad I chose that kind of room. The only drawback is that the location is better suited for business. Restaurants and amenities are not close by.

10

Abby

5 août 2024

·

A séjourné 2 nuits

Great boutique hotel with plenty of amenities, great location, gorgeous views. Close to downtown, North beach, Union Square, and the amazing Ferry Building. Clean and friendly.

10

Josalyn

9 sept. 2024

·

A séjourné 1 nuit

Enjoyed my stay, loved the staff, and the location

10

Elaine

12 août 2024

·

A séjourné 1 nuit

This was a last minute booking when I had to change my plans. The room (double queen) was beautiful, finished to an excellent standard with lots of touches in the detail to make it feel like a luxury option (size, furnishings, lighting, corner floor to ceiling window, huge tv, bathroom facilities, late checkout, range of in-room drinks and snacks). These in room sundries were relatively high cost but were optional and pricing was clear. We didn’t have much need to interact with staff but everyone was courteous at checking in/out. The only reduction I noted in the star rating was location, and this was because there was little around that was open when we were there (not a surprise in the financial district on an evening). It did feel safe to walk around. We would definitely book here again.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le bar et le restaurant reçoivent des commentaires très positifs et beaucoup apprécient le petit-déjeuner, bien que certains signalent un service lent, une qualité de petit-déjeuner inégale ou un mauvais café provenant du bar à café.

Avis de voyageur à ce sujet

10

THOMAS

6 déc. 2024

·

A séjourné 1 nuit

The room was clean and beautiful. Valet was awesome and easy to navigate. The bartenders in the evening were amazing. Breakfast was a bit slow but everyone was still nice. Overall we loved our stay there!!

8

Gudrun

14 janv. 2024

·

A séjourné 1 nuit

Lovely hotel. Rooms were new and clean. The equipment in the hotel gym was far above average. The only disappointment was the hotel breakfast - the eggs were swimming in a puddle of grease and nothing was flavorful. Still, I give this 4 stars because the rooms and interior were great.

10

Donald

22 déc. 2023

·

A séjourné 1 nuit

I loved this property. It is beautiful. The surrounding areas are great. The dining room service was very slow and that is my only complaint.

10

NIna

3 sept. 2024

·

A séjourné 3 nuits

Just a couple of minor things- the sensor lights under the beds should be able to be turned off. The coffee at the coffee bar was terrible, luckily the Ferry Building is a quick walk for better coffee options. The shower floor was rough on the feet. Th view was incredible! Overall our stay was great!

10

Darin

12 août 2024

·

A séjourné 1 nuit

Beautiful property and elegant rooms. Wonderful views of the bay to boot. The food was exceptional as was the staff.

10

Robert

23 sept. 2024

·

A séjourné 1 nuit

My girlfriend and I spent a one-night staycation at The Jay and had an amazing experience! The staff was very friendly and helpful to us, and the Third Floor had excellent food; however, the real highlight for us was how good the drinks were! Checking in and out was a smooth process, and you can tell that the hotel was recently renovated, as the room and hallways were extremely clean and seemed to be in mint condition. We'll definitely come back again!

10

Milly

9 août 2024

·

A séjourné 2 nuits

My family and I really enjoyed our stay. Our room was very nice, our dining experience was enjoyable, and the staff were very helpful. We will definitely be returning on our next family trip to San Francisco!

10

Dani

19 mai 2024

·

A séjourné 1 nuit

Beautiful hotel, impeccably designed! We loved the bar and outside space and we enjoyed a delicious breakfast. We will stay again.

10

Carolyn

16 sept. 2024

·

A séjourné 1 nuit

Excellent quality property with nice bar and restaurant on 3rd floor. Beautiful skyline views when facing the Bay.

10

Nicole

16 août 2025

·

A séjourné 2 nuits

The staff was super accommodating and friendly and made every effort to make the stay as enjoyable as possible. The property is clean and new and nicely decorated. Lots of nice sitting area options and the hotel restaurant breakfast was really good.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	679 $US
février	492 $US
mars	599 $US
avril	532 $US
mai	493 $US
juin	622 $US
juillet	456 $US
août	483 $US
septembre	626 $US
octobre	632 $US
novembre	483 $US
décembre	376 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $551	19 $753	20 $756	21 $1 073	22 $547	23 $376	24 $375
25 $560	26 $761	27 $1 671	28 $1 024	29 $547	30 $303	31 $305

di	lu	ma	me	je	ve	sa
1 $388	2 $566	3 $711	4 $1 141	5 $526	6 $328	7 $287
8 $380	9 $676	10 $670	11 $1 346	12 $505	13 $287	14 $285
15 $398	16 $1 256	17 $1 290	18 $1 282	19	20 $312	21 $309
22 $304	23 $307	24 $307	25 $307	26 $301	27 $307	28 $309
29 $320	30 $555

The Jay, Autograph Collection

Prix pour The Jay, Autograph Collection

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Suite, 1 très grand lit

Chambre « Premier », 1 très grand lit

Suite Luxe, 1 grand lit

Chambre Signature, 1 très grand lit, vue ville

Chambre Signature, 1 très grand lit, vue ville (Mobility/Hearing Accessible, Tub)

Chambre Double Signature, 2 grands lits, vue ville

Chambre Signature, 2 grands lits, vue ville (Mobility/Hearing Access, Roll-in Shwr)

Chambre Exécutive, 1 très grand lit, vue baie

Studio, 1 très grand lit et 1 canapé-lit, en angle

Chambre Signature, 1 très grand lit, vue ville (Mobility/Hearing Access, Roll-in Shwr)

Chambre Exécutive, 2 grands lits, vue baie

Avis des voyageurs sur The Jay, Autograph Collection

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

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