Birch Hills Suites - Blue Ash

There is no pool so don't get your hopes up.

Early stages of them starting to remodel so it's just a pretty basic place to stay. No dishwasher like in the pictures & make sure you have your own coffee machine etc. Lots of long term guests here already & everyone (staff, other guests) is so nice. Check in process is very easy & if you need to extend your stay, they make it easy to do so. Perfect for long term stays if you are bringing your pets too.

Nice place

room had roach traps with roaches in it and heat did not work at all only blew cold air, wires hanging out of the air conditioner. other than that nice hotel super friendly staff

So, the 5 star review is for Jose. Jose welcomed my family with such warmth and professionalism upon arrival! He went out of his way to make sure that we looked at multiple rooms and found the one that would suit our needs the best. Most hotels just tell you what room you’re in and send you on up, Jose went the extra mile to make sure we viewed our room and were completely satisfied before taking any payment from us. Jose accommodated us with minor needs throughout our stay. He also went above and beyond and made our chaotic checkout process extremely easy! Thank you, Jose!! About the actual room: The room was set up in a very cozy manner. The hotel is dated, but of course we didn’t expect anything with bells and whistles at the price advertised. Later on, we had gotten everything unpacked and gotten comfortable when we saw a roach on the kitchen counter. We were alarmed, but thought maybe it was just a stray… As the night went on, we saw about five total. I immediately alerted the front desk and they came out with a professional and sprayed the following morning. We continued to see roaches after that, so at that point we had to simply accept that they had an infestation and end our stay. The people in the building seem to have lived there for a long time and are friendly and speak when passing by. If it weren’t for the roaches, we would’ve stayed for the entire 2 weeks, as planned…