Spark By Hilton Hilton Head Island

Francesca was awesome!!! Great front desk person !! She should get a raise!!!

Simple no frills hotel. Spotlessly clean. Staff ...couldnt ask for better. Only amenity is a nice pool. Would not hesitate th recommend this to anyone seeking a nice quiet hotel at an affordable price point.

The room was perfectly clean and the grounds were very well maintained. Staff was not super friendly and almost annoyed when asked for help. Breakfast was disgraceful. Bread, hard boiled eggs and a yogurt machine that was empty. Staff was annoyed when asked if they could get more cream cheese. Water machine broke and coffee tasted like soap. Plan to get breakfast outside of the hotel. Parking was easy. Parking lot road could use some maintenance and additional lighting for night.

I believe this is a new brand for Hilton and I understand where they’re going with it. However, it did not quite make the Mark. The property was old, and in essence was lipstick on a pig. More attention needs to be paid on procedures whereas the key did not work for the room, the TV set was unplugged and the cable did not work. Staff was very accommodating.

The hotel was just right for the price point. The only slight complaints I have are that if you get back late the parking is kind of questionable ( you have to park around the corner by the indoor tennis courts) and our original room was nicer than the one we had to move to ( they were fixing something and the person checking us in didn’t realize they weren’t done) The bed was nice and soft and comfortable. I loved the walk in shower. I loved that they didn’t have carpet. I also loved that it is only about a mile from the beach and shopping.