JW Marriott St Maarten Beach Resort & Spa

Beyond amazing stay at the Marriott in St. Maarten — truly the best customer service I’ve experienced at any hotel. From the moment we arrived, everything exceeded expectations. The rooms are gorgeous, modern, spacious, and impeccably clean, with stunning ocean views and great amenities. The gym is large and well-equipped, and the pool area is absolutely beautiful — the perfect place to relax. What really made this stay unforgettable was the staff: - Kevin at the pool was always smiling, warm, and genuinely interested in how our day was going - Alexis at the pool bar was so friendly and attentive, always making sure we were having a great time - Jean Claude crafted amazing drinks and made every interaction fun - Niobi at the Restaurant felt welcoming and inviting every time we visited - Antonio and Shatijah at the front desk were incredible — professional, kind, and helpful - Dane the bellhop remembered our names and greeted us with such positive energy - Shadira, the hostess, was so warm and pleasant - Marla, the concierge, gave us the best recommendations The team went above and beyond to make my mom feel like a queen on her birthday — from the perfect drink to a delicious red velvet cake delivered to our room. It was such a thoughtful and special touch. This stay was truly unforgettable. Can’t wait to come back!

the Marriot is a good hotel but rrally overpriced for the hotel quality, service and the location

We loved our stay! They have a variety of delicious dishes at their restaurants. Loved the Carambola as it overlooks the pool and ocean. The rooms are spacious and decorated beautifully. Ryan at the front desk is amazing. We had a problem with our rental car and he called he rental company and helped us solve the issue.

We had an amazing stay! The hotel was absolutely clean and beautiful, and the pool area was so enticing — it truly felt like a dream. The highlight of our experience was the warm welcome we received at check-in. Dave from the hotel staff gave us the best tour and made us feel so special. We were even given a rose for Valentine’s Day, which was such a thoughtful touch. St. Maarten was unforgettable — we will definitely be back!

Overall, I was highly disappointed with this hotel. On a positive note everyone was very nice and sweet who worked there, and the rooms were fine. But that’s where the positives end. The food across the whole restaurant was absolutely disgusting. We spilt club sandwich every day bc it was the only safe thing to eat. The service was sooo slow and we had to wait for 3 hours to even have them clear our food by the pool. This was also after asking numerous times for them to clear and bring our check. Also the location of the hotel is very remote leaving you basically stranded to o to eat there or take a $50 taxi across the island fo go to a restaurant. We could see that the hotel was trying to make this more of a resort feeling but the activities were very limited and did not enhance the experience. Finally the whole property had a very stark corporate feel which does not match the tropical island destination and does not add any ambiance or making it feel inviting to relax stay and have a drink in the lobby bar. Also while they tried to have a fun Super Bowl event, they failed pretty terribly: The television kept crashing, the food took over two hours to arrive, and then was burnt and our nachos basically were cheese on pita chips. So while they are nice and try hard this property is definitely now worth the money for the experience you get!