Name: Hilton Cambridge City Centre
Address: 20 Downing Street, Cambridge, Cambridgeshire (condado), GB
Price range: 177 US$–676 US$ per night
Rating: 8.6

Opiniones de los huéspedes

Según las reseñas más recientes, el Hilton Cambridge City Centre destaca por su excelente ubicación en el centro de la ciudad y su personal generalmente amable, aunque las opiniones sobre la modernidad de las habitaciones y las instalaciones, los precios de extras como el aparcamiento y los ocasionales retrasos en el registro de entrada varían.

Las habitaciones suelen ser limpias y cómodas, aunque varios huéspedes señalaron baños anticuados, ruido ocasional entre habitaciones o problemas con el aire acondicionado y el Wi-Fi. El desayuno recibe con frecuencia elogios por su variedad y calidad, pero algunos lo encontraron caro o desorganizado, y el servicio de habitaciones puede ser lento o impreciso. En general, espere comodidades básicas y un desayuno sólido, pero revise las especificaciones de la habitación y los posibles costes adicionales para encontrar la opción que mejor se adapte a sus necesidades.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

El servicio de valet parking es conveniente, pero se describe con frecuencia como caro; varios huéspedes mencionan un agradable bar/salón, un útil club lounge y, en ocasiones, problemas de mantenimiento del gimnasio o del Wi-Fi.

Reseñas de huéspedes relacionadas

10

Josie

22 feb 2025

·

Se alojó 2 noches

Loved having the lounge with complementary snacks and drinks which we got with our room

8

Richard

5 abr 2025

·

Se alojó 1 noche

Club lounge happy hour great. Very slow reception - due to lack of staff. Breakfast pretty good. Rooms are a little dated.

6

Peter

8 mar 2024

·

Se alojó 2 noches

Lukewarm water, slow filling bath. Rowing machine faulty drag factor on the display (approx 40 too low) and lever hardly altered the drag.

10

Milla

26 may 2025

·

Se alojó 1 noche

Location is excellent, within walking distance to all major attractions. Valet parking available for £30 a night which is cheaper than parking arcade’s price.

10

Helena

12 ago 2023

·

Se alojó 1 noche

Great location in centre of Cambridge. Valet parking made check in / out very easy. Hotel clean, friendly staff, nice bar.

6

Helen

12 nov 2024

·

Se alojó 10 noches

I was working in Cambridge so booked for 10 nights. I’ve stayed in many Hilton’s so expected this to be up to standard. The hotel is old and tired, I paid over £2000 and was left very disappointed. The staff are lovely but so many things were wrong. I did complain and was given a free upgrade to a suite but even this was tired. The hotel needs a refurb. The roof leaks, the gym door key card access was broken, the WiFi was poor, it was difficult to use my firestick, the bathroom had shower curtains instead of screens, the air conditioning had to be on constantly, otherwise another fan on the ceiling would start pumping kitchen smells into the room. Also, housekeeping would only remove dirty cups and replace sugar if I left a note. It was bizarre. The duty manager was helpful and patient, but there’s only so much he could do. The hotel provides a 3 star experience for 5 star prices. I think the location is the only saving grace.

10

Dan

19 oct 2025

·

Se alojó 2 noches

The staff were very attentive from concierge through to waiting staff. The live piano in the bar in the evening was fantastic.

6

Nisha

9 nov 2025

·

Se alojó 1 noche

It was a good stay overall but a bit expensive specially with hidden parking costs. I mean I have never had to pay parking charges worth £30 after already paying so much for my stay. Parking should be complementary. Even after paying for the parking if I don't take my car out at 2:30pm the next day I have to pay extra.

8

Christian

18 may 2025

·

Se alojó 1 noche

Great location, valet parking is really convenient and £30 for 24 hours. The room was clean and comfortable, but nothing special in terms of quality or appearance. Would stay again 👍

10

Zeb

21 jul 2025

·

Se alojó 1 noche

Great hotel. Great bar area. Great location.

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Limpieza

La mayoría de las reseñas elogian las habitaciones y las zonas comunes limpias y ordenadas, con algunos describiendo estancias impecables; un número menor informa de deficiencias como alfombras o ropa de cama manchadas, falta de toallas o un servicio de limpieza omitido.

Reseñas de huéspedes relacionadas

10

Ka man carman

11 jun 2025

·

Se alojó 1 noche

The location is good, walking distance to all sight seeing area. Valet parking. Staff are friendly and helpful. Room was clean.

4

Barbara

16 ago 2025

·

Se alojó 1 noche

The room was not clean with crumbs and food bits by the bedside from the previous tenant. Carpet very stained; chair cover with holes. Very sub par for Hilton - especially given the price. Very disappointing.

8

John

4 jul 2025

·

Se alojó 2 noches

Lovey helpful staff - unfortunately our room was not cleaned and the towels not replaced on our second night

10

Lord Philip

27 abr 2024

·

Se alojó 1 noche

Room was impeccable as well as comfortable, plenty of choice for breakfast, and the hotel is ideally located for getting around Cambridge.

4

Maurice

2 jun 2024

·

Se alojó 2 noches

Property is very dirty and and not good enough to be a Hilton branded hotel. Rooms and corridors in particular are dark, gloomy and dirty with a musty damp smell

10

Sebastian

13 jul 2025

·

Se alojó 1 noche

The staff was very polite and friendly. The food at the restaurant was delicious. The room was clean and a good size, but the bathroom was tiny.

10

Helen

31 ago 2025

·

Se alojó 2 noches

Lovely weekend stay at the Hilton, Cambridge. Room was spotless, little extras like the heated bathroom mirror so it didnt steam up from the shower. The staff were so friendly and helpful. I can't praise it enough.

10

Faith

9 dic 2024

·

Se alojó 2 noches

Great location in the centre of Cambridge, minutes walk from colleges, shopping, restaurants etc. Room on the 4th floor was excellent. Quiet, very clean and adequately furnished for weekend stay. Staff very friendly and helpful

10

Nathan

1 sept 2025

·

Se alojó 1 noche

Perfect location and a lovely welcome from the concierge. The room and hotel were perfect- super clean and everything we needed to hand.

8

Carmen Helena

4 nov 2024

·

Se alojó 3 noches

Cons: I arrived after a journey of 18 hours. The girl at the reception desk hardly greeted me and/or said a word to me. I was surprised by her coldness and remoteness when receiving a new guest. There were no towels in the room and the telephone was not working. ;( The second day of my stay at 4 pm the room had not been done. Pros: many more than cons :) The location of the hotel is exceptional. The room is very comfortable (size) The breakfast is excellent. Overall we were very happy with this selection. Definitely will come back Translated with DeepL.com (free version)

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Habitaciones

Las habitaciones son generalmente cómodas y, a veces, espaciosas, pero varias están anticuadas con bañeras con ducha, paredes delgadas o un aislamiento acústico deficiente, fallos ocasionales del aire acondicionado y un Wi-Fi inconsistente; algunos huéspedes también echaron en falta mini neveras en las habitaciones.

Reseñas de huéspedes relacionadas

4

Yat Kin Ken

1 ago 2025

·

Se alojó 2 noches

The check-in is slow, inefficient and chaotic which wasted so much of our time and caused lots of inconvenience. The staff is aware of the issue but didn’t show any concerns or try to help the situation. The room is in reasonable shape but the lack of amenities for a Hilton is unacceptable. This is a hot summer here in Cambridge and they don’t even have a fridge in the room?! Don’t expect to have coffee in the room either because they don’t have a coffee maker here… just tea bags and cheap instant hot chocolate (not that I would drink but no instant coffee either). The location is good. So, don’t expect the Hilton quality or service and you would probably be happier… think Marriott Courtyard or 2~3 star hotel…

8

Graham

29 sept 2025

·

Se alojó 1 noche

Very central. Helpful and courteous reception staff. Clean room. Bathroom fittings look dated Inc bath with shower over. Escalator up to reception but not down. Insisted on taking extra £50 deposit at checkin. No way of checking rebated at checkout.

6

Arthur

9 jul 2023

·

Se alojó 2 noches

It should have been an enjoyable visit. Overall things went well but there were two problems. The first is that room 321 has a door to reach 319 and it is not soundproof so we were subjected to several noisy children or teenagers on both nights. The other problem is logging into the wi-fi. The page comes up quickly and is easy to fill in but it goes nowhere. I tried also to log in as a Hilton Honours member but that was not available. I tried calling reception but call was not answered so I tried calling by phone with no reply. I had to go to reception where a gentleman solved the problem by providing a code to bypass the software. Why doesn’t the management check that everything works?

8

graham

29 sept 2025

·

Se alojó 2 noches

Very central. Corporate and Pricey. Expensive breakfast - save by using the Wetherspoons round the corner. Helpful reception staff although had to make a request twice. Clean room. Dated bathroom with shower in bath. Escalator up to reception but not down ( there is a second lift)

8

King chun

29 dic 2024

·

Se alojó 1 noche

cozy room with perfect bed size. The only thing to mention is that the sound isolation between different guest rooms is not as good as expected.

10

David

10 oct 2023

·

Se alojó 1 noche

Excellent hotel, right in the heart of the city. Immediately next to a large shopping centre, only 30 seconds from the market square, and walkable to all the sights. Our room was large and comfortable, with a lovely bed, large screen TV, big bathroom, and all the amenities you would expect. Will happily stay here in future (NOTE: if you're going to a gig at the Corn Exchange, this is a lovely place to stay, only about 100 metres from the venue).

4

Donna

30 dic 2023

·

Se alojó 1 noche

Customer service was terrible by phone, face to face was slightly better. Walls were so thin we could hear everything going on next door thank god he didn't last long but but still hear movement and talking till 4am. Pillows were so thin you may as well not have bothered. No discounts on parking, over £40 for 24hrs. Good location

10

Karen

12 oct 2025

·

Se alojó 2 noches

Our room was super comfortable and clean with everything we needed for a 2 night stay. The staff at this hotel are very friendly and helpful. Due to its great location to restaurants, etc., We didn't eat at the hotel. We did have a few drinks in the bar, which is very comfortable, but found that the drinks were fairly expensive. We parked the car (they have valet service) and walked everywhere. Superb location.

2

Amna

27 jun 2024

·

Se alojó 2 noches

I booked more than 6 weeks in advance, paid £450++ per night I checked in in the middle of a heatwave The ac in the room was obviously broken I complained immediately, reception told me 3 hours later that the ac was indeed broken - they knew about it and hasn’t bothered to fix it or give me alternate rooms I was there for my daughters graduation with elderly parents and I missed the afternoon event due to having to sort this issue out One person offered me a full refund but I couldn’t find a room in any other hotel for 2 nights for 3 people or 2 rooms as it’s last minute and graduation day at 5 colleges I was told point blank we can’t help you I was late for the grad dinner also Finally when we returned at night the person who said he was the duty manager said he could move us the next morning to another room but would not guarantee it would accommodate 3 people So I finally found and booked the last room available at Hotel Du Vin for myself and left my parents at Hilton Yesterday they moved us to a room for 3 but I had already booked the other hotel the night before so I moved out to go there instead All while also moving my daughter out of her dorm, attending her events and taking care of my parents We spent last night in different hotels This morning at check out they decided to charge me for both nights at first The person who promised the full refund was naturally off today After charging the full amount they then credited me 1 night back

2

David Son

31 jul 2023

·

Se alojó 1 noche

Booked online but then told there were no rooms available. Finally found me a twin room (even though a queen was booked) and found the aircon was broken. There was a fan already in the room so obviously a known issue but we were not told about it when we checked in. Mentioned it to the reception on check out and was told thanks for letting us know.

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Servicio

El servicio suele ser amable y atento en la conserjería y la recepción, pero varios informes mencionan registros de entrada largos o caóticos y ocasionales descortesías o respuestas lentas.

Reseñas de huéspedes relacionadas

4

Amy Kerry

21 ago 2025

·

Se alojó 2 noches

The staff were incredibly rude to us upon arrival. One man-child behind the desk was sneering and smirking at us... An unusual way to greet guests. We wondered why we'd chosen to stay here! The location is fantastic, that made it worth staying. We met the manager when checking out and she was incredibly nice and helpful, almost made up for the others.

10

Phillip

27 jul 2023

·

Se alojó 1 noche

The friendliness and helpfulness of the staff was second to none - the best I've experienced at any hotel. A sincere thank you for a great stay.

10

Raymond

22 jun 2023

·

Se alojó 3 noches

Staff most helpful, especially the Operations Manager at the Front Desk.

10

Ka Wai

23 jul 2025

·

Se alojó 1 noche

Convenient location. Staffs are friendly. Had a great chat with a Japanese staff at lounge. She was very friendly too. Breakfast was great.

8

Dawn

15 jun 2025

·

Se alojó 1 noche

Well located hotel clearly refurbished in part. Some of the staff were great but some were extremely disinterested/too busy.

10

roger

4 nov 2025

·

Se alojó 4 noches

Clean room, well presented and comfortable.; excellent staff in restaurant, bar, lounge, concierge - really helpful and friendly. This was the outstanding feature of the hotel. The breakfast had a fine selection to meet all needs.

8

Shabaz

13 nov 2024

·

Se alojó 1 noche

Staff are not very attentive when making requests. Had to ask for a clean pair of cups three times and did not anything

10

Dan

19 oct 2025

·

Se alojó 2 noches

The staff were very attentive from concierge through to waiting staff. The live piano in the bar in the evening was fantastic.

10

Nathan

1 sept 2025

·

Se alojó 1 noche

Perfect location and a lovely welcome from the concierge. The room and hotel were perfect- super clean and everything we needed to hand.

4

Adam

27 sept 2025

·

Se alojó 1 noche

long wait at understaffed check-in. slow process. shower was terrible quality, let alone for an expensive hotel and wel below expected standards of a Hilton

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Ubicación

Consistentemente céntrico y accesible a pie a las universidades, el Corn Exchange, tiendas y restaurantes; el tráfico y el acceso pueden ser intensos, pero estar en el corazón de Cambridge es el principal atractivo.

Reseñas de huéspedes relacionadas

10

Caroline

21 ago 2025

·

Se alojó 2 noches

The hotel is in a great central location with the colleges and the river within easy walking distance. The staff were very helpful and friendly and we had a hugely enjoyable stay.

8

GAUTAM

17 oct 2025

·

Se alojó 1 noche

Great hotel in the heart of Cambridge. 10 mins walk from Colleges and tourist area. Smart, functional hotel with good service and full English breakfast along with cereal, canned juices, tea, coffee, cheeses, freshly made eggs by the chef, etc etc (but no eggs benedict!). Excellent air-conditioning. Expected higher water pressure in the shower. Very comfortable stay.

10

David

10 oct 2023

·

Se alojó 1 noche

Excellent hotel, right in the heart of the city. Immediately next to a large shopping centre, only 30 seconds from the market square, and walkable to all the sights. Our room was large and comfortable, with a lovely bed, large screen TV, big bathroom, and all the amenities you would expect. Will happily stay here in future (NOTE: if you're going to a gig at the Corn Exchange, this is a lovely place to stay, only about 100 metres from the venue).

10

Murat Antoni

6 nov 2025

·

Se alojó 2 noches

Very comfortable, clean, and in a convenient central location.

10

ANDY

14 jul 2024

·

Se alojó 6 noches

Love the location, center of Cambridge. For parking, you can utilize the parking structure that next/ back to the hotel ( for off hour, parking is really cheap; hotel has had valet parking only) . Lots of restaurants near the hotel, oh also, short walk distance to many Cambridge campuses. As first time visitor, very satisfy with it.

10

manuel

12 jul 2025

·

Se alojó 1 noche

great location, clean and very close from all the main attractions

10

Helena

12 ago 2023

·

Se alojó 1 noche

Great location in centre of Cambridge. Valet parking made check in / out very easy. Hotel clean, friendly staff, nice bar.

10

Marlene

8 sept 2025

·

Se alojó 2 noches

Great location in the centre of Cambridge - minutes walk from all the amenities and in particular the Corn Exchange where we were attending a concert.

10

Alison

28 oct 2025

·

Se alojó 1 noche

Great night's sleep. Perfect location for the Corn Exchange.

10

Ling Ling

27 abr 2025

·

Se alojó 2 noches

Hotel conveniently located in city centre

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Comida

El desayuno es ampliamente elogiado por su variedad y calidad, mientras que algunos lo consideran caro o inconsistente; las comidas en el restaurante reciben comentarios positivos, pero el servicio de habitaciones puede ser lento o impreciso y las bebidas en el bar pueden resultar caras.

Reseñas de huéspedes relacionadas

8

Janice

18 may 2025

·

Se alojó 1 noche

Excellent stay at the Hilton Central Cambridge. Polite staff. Excellent breakfast. So close to all amenities. So, much to do in Cambridge. 100% Recommend!

6

Louise

21 abr 2024

·

Se alojó 1 noche

Rooms were average Service was slow Breakfast was very disorganised and cold although there was a good choice of food available

8

Anthony

24 feb 2025

·

Se alojó 1 noche

The room was great and the hotel is asthetically very nice. Unfortunately the use of room service let the hotel down slightly. I placed two orders. Firstly a drinks order with a subsequent food order moments later. The Food order came first (after a significant delay) and if not for enquiring about the drinks order I have little confidence this would have been delivered given there appeared to be confusion from the staff about the existence of the order. The order was taken a second time during the delivery of the food however when this was delivered it was wrong. Due to the time of other bookings there wasnt time to rectify this there and then and in hindsight I would have just left this and ensured I wasnt billed for it the next morning

10

Joanne

10 oct 2025

·

Se alojó 1 noche

The hotel was lovely - clean and comfy. Breakfast was great with a wide selection. Location is very central for everything you would want to do in Cambridge.

10

roger

4 nov 2025

·

Se alojó 4 noches

Clean room, well presented and comfortable.; excellent staff in restaurant, bar, lounge, concierge - really helpful and friendly. This was the outstanding feature of the hotel. The breakfast had a fine selection to meet all needs.

8

Claude

13 feb 2024

·

Se alojó 2 noches

Conveniently located in the center of Cambridge. The "piano bar" dining area has good food but really bad service.

10

JANE

18 mar 2024

·

Se alojó 3 noches

The Hilton is a very comfortable and well appointed hotel in the centre of Cambridge. Large rooms with a nice bathroom. Breakfast was excellent.

8

Matthew

10 sept 2023

·

Se alojó 1 noche

Great location, staff were really friendly. Breakfast options plentiful. Bar painfully expensive.

10

T. Hoff

29 abr 2025

·

Se alojó 3 noches

Excellent location for walking everywhere. Lovely breakfast with wide selection. Super nice staff. Great with two double beds accommodating us as a family of two grownups and a tall teenager. We will be back!

10

Toni

21 mar 2024

·

Se alojó 1 noche

Excellent hotel. Easy walking to all Cambridge has to offer. Skip the cooked breakfast. It was very poor.

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Mes	Precio medio
enero	173 US$
febrero	201 US$
marzo	202 US$
abril	210 US$
mayo	232 US$
junio	232 US$
julio	315 US$
agosto	228 US$
septiembre	290 US$
octubre	227 US$
noviembre	213 US$
diciembre	191 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $397	20 $394	21 $394	22 $269	23 $285	24 $299
25 $200	26 $326	27 $329	28 $232	29 $210	30 $195	31 $210

DO	LU	MA	MI	JU	VI	SA
1 $177	2 $223	3 $676	4 $676	5 $190	6 $186	7 $224
8 $178	9 $200	10 $202	11 $208	12 $189	13 $185	14 $288
15 $178	16 $200	17 $238	18 $676	19 $189	20 $192	21 $303
22 $178	23 $220	24 $228	25 $291	26 $217	27 $240	28 $307
29 $241	30 $244

Hilton Cambridge City Centre

Precios para Hilton Cambridge City Centre

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Suite junior, 1 cama de matrimonio grande

Habitación ejecutiva, 1 cama de matrimonio grande, en esquina

Habitación Deluxe, 1 cama de matrimonio grande con sofá cama

Habitación ejecutiva, 1 cama de matrimonio grande

Habitación, 2 camas dobles

Habitación, 1 cama de matrimonio grande

Habitación con 2 camas individuales

Habitación ejecutiva, 2 camas dobles

Habitación, 1 cama de matrimonio

Habitación, 1 cama de matrimonio grande

Habitación, 1 cama de matrimonio grande con sofá cama

Reseñas de los huéspedes sobre Hilton Cambridge City Centre

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

Precios para las próximas fechas