Name: Westlake Pearl Aparthotel & Spa - By Pegasy Group
Address: 17 Ngo 52 To Ngoc Van, Hanoi, VN
Price range: 25 US$–46 US$ per night
Rating: 8.63

Hvad siger gæsterne

På Westlake Pearl Apartment - Hotel & Pearl Spa roser gæsterne det imødekommende personale og den naturskønne tagterrasse, mens feedbacken vedrørende værelser og renlighed spænder fra moderne og pletfrie til rapporter om lugte, insekter, støj og vedligeholdelsesproblemer.

Mange nyder West Lake-området med rigeligt med spisesteder i nærheden og nem adgang til Old Quarter, selvom nogle finder det langt fra de største seværdigheder og bemærker besværlig adgang for køretøjer. Morgenmaden og hotellets restaurant er generelt populære, men kaffen er ofte svag; spaen og massagebehandlingerne får positiv omtale. Forvent venlig service og god værdi, men vælg dit værelse omhyggeligt med henblik på udsigt og ro.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

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Faciliteter

Tagbaren og restauranten med udsigt over West Lake er et højdepunkt, og spaen og massagebehandlingerne på stedet roses. Nogle værelser inkluderer lejlighedslignende faciliteter såsom vaskemaskine og køkken.

Relaterede gæsteanmeldelser

10

Stephen

1. jul. 2025

·

Overnattede 2 nætter

I spent nearly a month in a lake view room, extending my stay multiple times. The room was simple but functional. I liked the friendly staff, the convenient location, and especially enjoying breakfast, coffee, and evening drinks on the rooftop—it felt more like having my own apartment than staying in a hotel. Some rooms face only a wall, so check carefully when booking. What I loved most was being on a street that felt like 'real Hanoi'—not as touristy as the Old Quarter, where I’ve stayed before. There are plenty of Vietnamese restaurants, cafes, and a few international bars nearby. I plan to return.

10

Daniel

28. okt. 2024

·

Overnattede 1 nat

Really good location. Nice room for the price. The bar/restaurant had fantastic views. Massage service was a fair price and good quality.

10

GH

11. apr. 2025

·

Overnattede 1 nat

Phòng đẹp , sang trọng và sạch sẽ. Rất nhiều đồ tiện ích như là Smart tivi, máy giặt, nồi niêu, bếp. Nói chung mình khá ưng khi nghỉ ở đây

10

Christian

6. apr. 2025

·

Overnattede 1 nat

Appartement très pratique. La machine à laver a disposition est un vrai plus. Le logement était très propre et fonctionnel. Très bien situé et calme. Pas de bruit de circulation. À recommander

10

Kieu Trang

6. jul. 2025

·

Overnattede 1 nat

1 nơi xứng đáng để trải nghiệm. Tới Hà Nội để du lịch 1 mình, bna đầu tôi khá là sợ hãi nhưng nhân viên ở đây rất thân thiện và hữu ích. Không chỉ tư vấn chỗ ăn chơi và còn hướng dẫn tôi tips chơi an toàn tại Hà Nội. Nhân viên còn hỗ trợ tôi đi tour Hạ Long Bay và Ninh Bình. Ngoài ra nhà hàng Rooftop có view Hồ và hay còn mời tôi dự tiệc.

10

Mark

8. apr. 2025

·

Overnattede 2 nætter

Wonderful property, room was spacious, modern and spotlessly clean. The rooftop bar was very nice with a great view and reasonable prices. Breakfast was varied and plentiful. The staff was courteous and helpful, particularly Alice. The area had lots of great restaurants and bars. I recommend the Dim Sum restaurant across the street and “the local” watering hole around the corner on the lake. Very walkable area

10

Serina

30. aug. 2025

·

Overnattede 1 nat

I loved this property for the beautiful rooftop and breakfast included with my booking . Also I can’t say enough about Travis , he made my stay memorable. Helped with navigating with the locals and any problems or questions I had. He seemed sincere and he helped me with my planning for my next day. I feel like he went over and above what I expected. I would highly recommend .Can’t thank Travis enough he made sure , I got where I needed to get to safely. Wonderful experience.

10

To

19. jun. 2025

·

Overnattede 1 nat

I really love this hotel. The staff was great. They have beautiful view, spa, restaurant. Everything is so great

10

Khaled

29. jul. 2025

·

Overnattede 1 nat

فندق عائلي رائع للاقامة مدة طويلة نظيف و مريح العيب الوحيد فقط في الموقع بعيد عن المحلات السياحية و دخله الفندق شوي صعبة ونزله بتعاني مع التكاسي ينزلون للبوابة لتحميل الشنط او التنزيل الصور مطابقة للواقع اطلالة المطعم روعة بالغروب الدور الثامن

10

To

6. jun. 2024

·

Overnattede 1 nat

Rất sạch sẽ, nhân viên thân thiện. Có nhà hàng trên tầng thượng view hồ tây siêu đỉnh.

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Rengøring

Renligheden er blandet: mange beskriver værelserne som rene eller pletfrie, men andre rapporterer om insekter, vedvarende lugte og lejlighedsvise mangler ved rengøringen, såsom manglende bortskaffelse af affald eller udskiftning af håndklæder.

Relaterede gæsteanmeldelser

10

Christian

6. apr. 2025

·

Overnattede 1 nat

Appartement très pratique. La machine à laver a disposition est un vrai plus. Le logement était très propre et fonctionnel. Très bien situé et calme. Pas de bruit de circulation. À recommander

6

Peter

15. sep. 2025

·

Overnattede 2 nætter

Insgesamt war das Hotel ok. An der einen oder anderen Stelle renovierungsbedürftig. Es ist sauber, sowohl die Bäder wie auch die gesamten Räume. Das Personal ist bemüht und freundlich. Unser Frühstück war ebenfalls in Ordnung, bis auf den Kaffee

10

Mark

8. apr. 2025

·

Overnattede 2 nætter

Wonderful property, room was spacious, modern and spotlessly clean. The rooftop bar was very nice with a great view and reasonable prices. Breakfast was varied and plentiful. The staff was courteous and helpful, particularly Alice. The area had lots of great restaurants and bars. I recommend the Dim Sum restaurant across the street and “the local” watering hole around the corner on the lake. Very walkable area

6

HAEJUNG

2. maj 2025

·

Overnattede 1 nat

I needed a place just for one night from arriving late from Sapa and to catch a flight next morning. Finding a decent place for crashing out just serves the purpose. The room i stayed didnt have a window (no access to natural light) and smelled a bit funky. Pros were staffs were friendly.

10

SAI KIT

21. sep. 2024

·

Overnattede 5 nætter

Good scenery. Clear and tidy, Good service attitude

2

Su-O

28. apr. 2025

·

Overnattede 1 nat

It smell

10

dung

29. jul. 2024

·

Overnattede 1 nat

I had a wonderful stay at the hotel. Location was central, room was clean and modern

4

James

1. jan. 2026

·

Overnattede 3 nætter

Insects. There were so many, spiders have set themselves up around the rooms. We told the front desk, nothing happened.

10

Tú

16. maj 2024

·

Overnattede 1 nat

Các bạn lễ tân , bell , buồng rất nhiệt tình giúp đỡ tôi , phòng sạch sẽ view đẹp , đây chắc chắn là nôi tôi sẽ quay lại thường xuyên !

4

yosimi

27. apr. 2024

·

Overnattede 4 nætter

部屋はとても快適でしたが、前の宿泊客の生ゴミがシンクの下のゴミ箱に残っており　コバエ？と異臭がしました。　毎日　掃除をお願いしました。２泊目　２枚あつたタオルが１枚になってバスマットが下駄箱の上に　使用済みがおかれたままになっていました。3泊目　残り１枚になっていたタオルが　交換されていなくて又　使用することになりました。　部屋のスリッパが　右右で　面白くて写真を撮りました。右右でも　履けました。たくさん　笑って楽しかったです。　また、宿泊しますね。　ありがとうございました。

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Værelser

Værelserne spænder fra rummelige, moderne værelser med udsigt over søen til simple, funktionelle lejligheder. Nogle enheder mangler vinduer eller vender ud mod en væg, et par virker daterede eller afviger fra billederne, og let dyre- eller gadestøj nævnes.

Relaterede gæsteanmeldelser

10

Stephen

1. jul. 2025

·

Overnattede 2 nætter

I spent nearly a month in a lake view room, extending my stay multiple times. The room was simple but functional. I liked the friendly staff, the convenient location, and especially enjoying breakfast, coffee, and evening drinks on the rooftop—it felt more like having my own apartment than staying in a hotel. Some rooms face only a wall, so check carefully when booking. What I loved most was being on a street that felt like 'real Hanoi'—not as touristy as the Old Quarter, where I’ve stayed before. There are plenty of Vietnamese restaurants, cafes, and a few international bars nearby. I plan to return.

10

GH

11. apr. 2025

·

Overnattede 1 nat

Phòng đẹp , sang trọng và sạch sẽ. Rất nhiều đồ tiện ích như là Smart tivi, máy giặt, nồi niêu, bếp. Nói chung mình khá ưng khi nghỉ ở đây

10

Christian

6. apr. 2025

·

Overnattede 1 nat

Appartement très pratique. La machine à laver a disposition est un vrai plus. Le logement était très propre et fonctionnel. Très bien situé et calme. Pas de bruit de circulation. À recommander

2

Van

18. maj 2024

·

Overnattede 1 nat

The room conditions are poor

2

Jaeyun

1. dec. 2024

·

Overnattede 1 nat

너무 형편 없었어요 사진이랑 많이 다릅니다

10

La

23. jan. 2025

·

Overnattede 1 nat

Trời ơi , các bạn phòng view hồ Tây đẹp quá luôn

10

Mark

8. apr. 2025

·

Overnattede 2 nætter

Wonderful property, room was spacious, modern and spotlessly clean. The rooftop bar was very nice with a great view and reasonable prices. Breakfast was varied and plentiful. The staff was courteous and helpful, particularly Alice. The area had lots of great restaurants and bars. I recommend the Dim Sum restaurant across the street and “the local” watering hole around the corner on the lake. Very walkable area

8

Thomas

10. jan. 2026

·

Overnattede 2 nætter

Coffee was weak and there is some noice from outside( dog barked)

6

HAEJUNG

2. maj 2025

·

Overnattede 1 nat

I needed a place just for one night from arriving late from Sapa and to catch a flight next morning. Finding a decent place for crashing out just serves the purpose. The room i stayed didnt have a window (no access to natural light) and smelled a bit funky. Pros were staffs were friendly.

10

zhenhua

4. jun. 2025

·

Overnattede 2 nætter

Good place to stay, safe convenient, friendly staff, good breakfast, good view by the lake.

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Service

Servicen roses bredt for at være varm, proaktiv og hjælpsom, idet personalet hjælper med ture og lokale tips. Der er enkelte klager over uadresserede problemer og uindfriede forventninger til et højere stjerneniveau.

Relaterede gæsteanmeldelser

8

Sayashmini

18. sep. 2025

·

Overnattede 6 nætter

Summarizing Westlake Pearl Aparthotel & Spa - By Pegasy Group in three words, it’s EXCELLENT staff! I booked this hotel off the recommendation from Expedia thinking of course that this was a five star hotel, and upon arrival that was not the case. I was a little disappointed with the accommodation because I had saved the five star experience for the end of my month long work trip, regardless the staff went out of their world showed that my stay was very well accommodated. Very special THANK YOU to Hayley, Tom and the entire team for the amazing stay. If you want an authentic experience is an absolutely beautiful part of Hanoi choose this hotel and the Westlake location. Look forward to staying here again!

10

Marie

18. apr. 2024

·

Overnattede 4 nætter

Very friendly service. Tony and Thom were both exceptional and made us feel very welcome. Tony was very helpful and we would definately recommend to others.

10

Frank

21. sep. 2025

·

Overnattede 10 nætter

Wonderful place to stay in Hanoi away from the caos of the old town but still an easy grab ride away. I loved all the food options nearby this property. The staff are amazing and super helpful. Honestly they are all great. I would stay here away without a doubt.

10

Serina

30. aug. 2025

·

Overnattede 1 nat

I loved this property for the beautiful rooftop and breakfast included with my booking . Also I can’t say enough about Travis , he made my stay memorable. Helped with navigating with the locals and any problems or questions I had. He seemed sincere and he helped me with my planning for my next day. I feel like he went over and above what I expected. I would highly recommend .Can’t thank Travis enough he made sure , I got where I needed to get to safely. Wonderful experience.

2

Phuc

17. dec. 2025

·

Overnattede 1 nat

Just bad service not a 4 stars hotel as such. No security no service bad location

10

Tr?ng D?ng

29. maj 2025

·

Overnattede 1 nat

I stayed at this hotel - apartment on the first night in Hanoi. I loved my time here. We shared so much fun and laugh because they helped me organise all the things, my tours for the anniversary. I highly recommend. Their service was far beyond my expectation

10

John

3. maj 2025

·

Overnattede 1 nat

Nice apartment . I had an amazing experience service provided by the team, especially Hannah & Hailey

10

To

19. jun. 2025

·

Overnattede 1 nat

I really love this hotel. The staff was great. They have beautiful view, spa, restaurant. Everything is so great

10

Daniel

3. jun. 2024

·

Overnattede 1 nat

I stayed here last month for a night. I was quite surprised by their service. They learnt my name and my route just in a morning. It was very touching when they offered a cold welcome drink and fresh towel in the hot day in Hanoi. Lovely hotel!

4

James

1. jan. 2026

·

Overnattede 3 nætter

Insects. There were so many, spiders have set themselves up around the rooms. We told the front desk, nothing happened.

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Lokation

Beliggende i West Lake-området med mange nærliggende restauranter og caféer finder flere gæster det praktisk og gåafstand. Nogle bemærker, at det ligger langt fra de største turistattraktioner, og at adgangen for køretøjer til indgangen kan være besværlig.

Relaterede gæsteanmeldelser

10

Stephen

1. jul. 2025

·

Overnattede 2 nætter

I spent nearly a month in a lake view room, extending my stay multiple times. The room was simple but functional. I liked the friendly staff, the convenient location, and especially enjoying breakfast, coffee, and evening drinks on the rooftop—it felt more like having my own apartment than staying in a hotel. Some rooms face only a wall, so check carefully when booking. What I loved most was being on a street that felt like 'real Hanoi'—not as touristy as the Old Quarter, where I’ve stayed before. There are plenty of Vietnamese restaurants, cafes, and a few international bars nearby. I plan to return.

10

Daniel

28. okt. 2024

·

Overnattede 1 nat

Really good location. Nice room for the price. The bar/restaurant had fantastic views. Massage service was a fair price and good quality.

10

Christian

6. apr. 2025

·

Overnattede 1 nat

Appartement très pratique. La machine à laver a disposition est un vrai plus. Le logement était très propre et fonctionnel. Très bien situé et calme. Pas de bruit de circulation. À recommander

10

Mei Yu

11. okt. 2024

·

Overnattede 3 nætter

very good location, great neighbourhood, great service

10

Frank

21. sep. 2025

·

Overnattede 10 nætter

Wonderful place to stay in Hanoi away from the caos of the old town but still an easy grab ride away. I loved all the food options nearby this property. The staff are amazing and super helpful. Honestly they are all great. I would stay here away without a doubt.

2

Phuc

17. dec. 2025

·

Overnattede 1 nat

Just bad service not a 4 stars hotel as such. No security no service bad location

10

Daniel

4. jun. 2025

·

Overnattede 1 nat

I must say "wow". I liked the place very much. I will stay here for the next time visiting Hanoi due to its convenient location and great facilities

10

Khaled

29. jul. 2025

·

Overnattede 1 nat

فندق عائلي رائع للاقامة مدة طويلة نظيف و مريح العيب الوحيد فقط في الموقع بعيد عن المحلات السياحية و دخله الفندق شوي صعبة ونزله بتعاني مع التكاسي ينزلون للبوابة لتحميل الشنط او التنزيل الصور مطابقة للواقع اطلالة المطعم روعة بالغروب الدور الثامن

10

zhenhua

4. jun. 2025

·

Overnattede 2 nætter

Good place to stay, safe convenient, friendly staff, good breakfast, good view by the lake.

10

dung

29. jul. 2024

·

Overnattede 1 nat

I had a wonderful stay at the hotel. Location was central, room was clean and modern

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AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Spisning

Morgenmaden er generelt populær med flere omtaler af godt udvalg og portioner, og hotellets restaurant får positiv feedback. Kaffen beskrives gentagne gange som svag.

Relaterede gæsteanmeldelser

10

Stephen

1. jul. 2025

·

Overnattede 2 nætter

I spent nearly a month in a lake view room, extending my stay multiple times. The room was simple but functional. I liked the friendly staff, the convenient location, and especially enjoying breakfast, coffee, and evening drinks on the rooftop—it felt more like having my own apartment than staying in a hotel. Some rooms face only a wall, so check carefully when booking. What I loved most was being on a street that felt like 'real Hanoi'—not as touristy as the Old Quarter, where I’ve stayed before. There are plenty of Vietnamese restaurants, cafes, and a few international bars nearby. I plan to return.

10

Daniel

28. okt. 2024

·

Overnattede 1 nat

Really good location. Nice room for the price. The bar/restaurant had fantastic views. Massage service was a fair price and good quality.

6

Peter

15. sep. 2025

·

Overnattede 2 nætter

Insgesamt war das Hotel ok. An der einen oder anderen Stelle renovierungsbedürftig. Es ist sauber, sowohl die Bäder wie auch die gesamten Räume. Das Personal ist bemüht und freundlich. Unser Frühstück war ebenfalls in Ordnung, bis auf den Kaffee

10

Mark

8. apr. 2025

·

Overnattede 2 nætter

Wonderful property, room was spacious, modern and spotlessly clean. The rooftop bar was very nice with a great view and reasonable prices. Breakfast was varied and plentiful. The staff was courteous and helpful, particularly Alice. The area had lots of great restaurants and bars. I recommend the Dim Sum restaurant across the street and “the local” watering hole around the corner on the lake. Very walkable area

8

Thomas

10. jan. 2026

·

Overnattede 2 nætter

Coffee was weak and there is some noice from outside( dog barked)

10

Serina

30. aug. 2025

·

Overnattede 1 nat

I loved this property for the beautiful rooftop and breakfast included with my booking . Also I can’t say enough about Travis , he made my stay memorable. Helped with navigating with the locals and any problems or questions I had. He seemed sincere and he helped me with my planning for my next day. I feel like he went over and above what I expected. I would highly recommend .Can’t thank Travis enough he made sure , I got where I needed to get to safely. Wonderful experience.

10

To

19. jun. 2025

·

Overnattede 1 nat

I really love this hotel. The staff was great. They have beautiful view, spa, restaurant. Everything is so great

10

Khaled

29. jul. 2025

·

Overnattede 1 nat

فندق عائلي رائع للاقامة مدة طويلة نظيف و مريح العيب الوحيد فقط في الموقع بعيد عن المحلات السياحية و دخله الفندق شوي صعبة ونزله بتعاني مع التكاسي ينزلون للبوابة لتحميل الشنط او التنزيل الصور مطابقة للواقع اطلالة المطعم روعة بالغروب الدور الثامن

10

zhenhua

4. jun. 2025

·

Overnattede 2 nætter

Good place to stay, safe convenient, friendly staff, good breakfast, good view by the lake.

10

To

6. jun. 2024

·

Overnattede 1 nat

Rất sạch sẽ, nhân viên thân thiện. Có nhà hàng trên tầng thượng view hồ tây siêu đỉnh.

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AI-genereret oversigt baseret på de seneste gæsteanmeldelser

sø.	ma.	ti.	on.	to.	fr.	lø.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $42	22 $25	23 $31	24 $31
25 $30	26 $31	27 $30	28 $31	29 $31	30 $32	31 $38

sø.	ma.	ti.	on.	to.	fr.	lø.
1 $37	2 $37	3 $31	4 $30	5 $46	6 $31	7 $31
8 $31	9 $32	10 $31	11	12 $31	13 $32	14 $39
15 $32	16 $31	17 $32	18 $31	19 $31	20 $32	21 $35
22 $32	23 $35	24	25	26	27 $35	28
29 $32	30 $31

Westlake Pearl Aparthotel & Spa - By Pegasy Group

Om dette overnatningssted

Lokation

Værelsesmuligheder

Dobbeltværelse - 1 kingsize-seng - balkon - udsigt til have

Luksus-lejlighed - balkon - byudsigt

Deluxe-studiolejlighed - 1 kingsize-seng - balkon

Superior-dobbeltværelse - 1 kingsize-seng - balkon - søudsigt

Business-dobbeltværelse - 1 kingsize-seng - køkken - hjørneværelse

Executive-dobbeltværelse - 1 kingsize-seng - balkon - søudsigt

Familielejlighed - balkon - udsigt til gårdsplads

Deluxe-dobbeltværelse - 1 kingsize-seng - balkon - have-område

Deluxe-lejlighed - 1 kingsize-seng - balkon - søudsigt

Classic-dobbeltværelse - 1 kingsize-seng - balkon

Romantik-dobbeltværelse - 1 kingsize-seng - køkken

Gæsteanmeldelser af Westlake Pearl Aparthotel & Spa - By Pegasy Group

Hvad siger gæsterne

Overnatningsstedets retninglinjer

Indtjekningsanvisninger

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