Name: Westlake Pearl Aparthotel & Spa - By Pegasy Group
Address: 17 Ngo 52 To Ngoc Van, Hanoi, VN
Price range: 25 USD–46 USD per night
Rating: 8.63

Cosa pensano gli ospiti

All'hotel Westlake Pearl Apartment - Hotel & Pearl Spa, gli ospiti apprezzano la cordialità del personale e lo spettacolare rooftop con vista panoramica, mentre le opinioni su camere e pulizia variano, da moderne e impeccabili a segnalazioni di odori, insetti, rumore e problemi di manutenzione.

Molti apprezzano il quartiere di West Lake, ricco di ristoranti nelle vicinanze e con facile accesso al Quartiere Vecchio, sebbene alcuni lo trovino distante dalle principali attrazioni e notino un accesso scomodo per i veicoli. La colazione e il ristorante in loco sono generalmente apprezzati, ma il caffè è spesso debole; lo spa e i massaggi ricevono commenti positivi. Ci si può aspettare un servizio cordiale e un buon rapporto qualità-prezzo, ma è consigliabile scegliere la camera con cura per avere una bella vista e un po' di tranquillità.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

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Servizi

Il bar e il ristorante sul tetto con vista sul Lago West sono un punto di forza, e lo spa e i massaggi in loco ricevono commenti positivi. Alcune camere includono servizi in stile appartamento, come lavatrice e cucina.

Recensioni degli ospiti correlate

10

Stephen

1 lug 2025

·

Soggiorno di 2 notti

I spent nearly a month in a lake view room, extending my stay multiple times. The room was simple but functional. I liked the friendly staff, the convenient location, and especially enjoying breakfast, coffee, and evening drinks on the rooftop—it felt more like having my own apartment than staying in a hotel. Some rooms face only a wall, so check carefully when booking. What I loved most was being on a street that felt like 'real Hanoi'—not as touristy as the Old Quarter, where I’ve stayed before. There are plenty of Vietnamese restaurants, cafes, and a few international bars nearby. I plan to return.

10

Daniel

28 ott 2024

·

Soggiorno di 1 notte

Really good location. Nice room for the price. The bar/restaurant had fantastic views. Massage service was a fair price and good quality.

10

GH

11 apr 2025

·

Soggiorno di 1 notte

Phòng đẹp , sang trọng và sạch sẽ. Rất nhiều đồ tiện ích như là Smart tivi, máy giặt, nồi niêu, bếp. Nói chung mình khá ưng khi nghỉ ở đây

10

Christian

6 apr 2025

·

Soggiorno di 1 notte

Appartement très pratique. La machine à laver a disposition est un vrai plus. Le logement était très propre et fonctionnel. Très bien situé et calme. Pas de bruit de circulation. À recommander

10

Kieu Trang

6 lug 2025

·

Soggiorno di 1 notte

1 nơi xứng đáng để trải nghiệm. Tới Hà Nội để du lịch 1 mình, bna đầu tôi khá là sợ hãi nhưng nhân viên ở đây rất thân thiện và hữu ích. Không chỉ tư vấn chỗ ăn chơi và còn hướng dẫn tôi tips chơi an toàn tại Hà Nội. Nhân viên còn hỗ trợ tôi đi tour Hạ Long Bay và Ninh Bình. Ngoài ra nhà hàng Rooftop có view Hồ và hay còn mời tôi dự tiệc.

10

Mark

8 apr 2025

·

Soggiorno di 2 notti

Wonderful property, room was spacious, modern and spotlessly clean. The rooftop bar was very nice with a great view and reasonable prices. Breakfast was varied and plentiful. The staff was courteous and helpful, particularly Alice. The area had lots of great restaurants and bars. I recommend the Dim Sum restaurant across the street and “the local” watering hole around the corner on the lake. Very walkable area

10

Serina

30 ago 2025

·

Soggiorno di 1 notte

I loved this property for the beautiful rooftop and breakfast included with my booking . Also I can’t say enough about Travis , he made my stay memorable. Helped with navigating with the locals and any problems or questions I had. He seemed sincere and he helped me with my planning for my next day. I feel like he went over and above what I expected. I would highly recommend .Can’t thank Travis enough he made sure , I got where I needed to get to safely. Wonderful experience.

10

To

19 giu 2025

·

Soggiorno di 1 notte

I really love this hotel. The staff was great. They have beautiful view, spa, restaurant. Everything is so great

10

Khaled

29 lug 2025

·

Soggiorno di 1 notte

فندق عائلي رائع للاقامة مدة طويلة نظيف و مريح العيب الوحيد فقط في الموقع بعيد عن المحلات السياحية و دخله الفندق شوي صعبة ونزله بتعاني مع التكاسي ينزلون للبوابة لتحميل الشنط او التنزيل الصور مطابقة للواقع اطلالة المطعم روعة بالغروب الدور الثامن

10

To

6 giu 2024

·

Soggiorno di 1 notte

Rất sạch sẽ, nhân viên thân thiện. Có nhà hàng trên tầng thượng view hồ tây siêu đỉnh.

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Pulizia

La pulizia è variabile: molti descrivono le camere come pulite o impeccabili, ma altri segnalano la presenza di insetti, odori persistenti e occasionali mancanze nelle pulizie, come cestini non svuotati o la mancata sostituzione degli asciugamani.

Recensioni degli ospiti correlate

10

Christian

6 apr 2025

·

Soggiorno di 1 notte

Appartement très pratique. La machine à laver a disposition est un vrai plus. Le logement était très propre et fonctionnel. Très bien situé et calme. Pas de bruit de circulation. À recommander

6

Peter

15 set 2025

·

Soggiorno di 2 notti

Insgesamt war das Hotel ok. An der einen oder anderen Stelle renovierungsbedürftig. Es ist sauber, sowohl die Bäder wie auch die gesamten Räume. Das Personal ist bemüht und freundlich. Unser Frühstück war ebenfalls in Ordnung, bis auf den Kaffee

10

Mark

8 apr 2025

·

Soggiorno di 2 notti

Wonderful property, room was spacious, modern and spotlessly clean. The rooftop bar was very nice with a great view and reasonable prices. Breakfast was varied and plentiful. The staff was courteous and helpful, particularly Alice. The area had lots of great restaurants and bars. I recommend the Dim Sum restaurant across the street and “the local” watering hole around the corner on the lake. Very walkable area

6

HAEJUNG

2 mag 2025

·

Soggiorno di 1 notte

I needed a place just for one night from arriving late from Sapa and to catch a flight next morning. Finding a decent place for crashing out just serves the purpose. The room i stayed didnt have a window (no access to natural light) and smelled a bit funky. Pros were staffs were friendly.

10

SAI KIT

21 set 2024

·

Soggiorno di 5 notti

Good scenery. Clear and tidy, Good service attitude

2

Su-O

28 apr 2025

·

Soggiorno di 1 notte

It smell

10

dung

29 lug 2024

·

Soggiorno di 1 notte

I had a wonderful stay at the hotel. Location was central, room was clean and modern

4

James

1 gen 2026

·

Soggiorno di 3 notti

Insects. There were so many, spiders have set themselves up around the rooms. We told the front desk, nothing happened.

10

Tú

16 mag 2024

·

Soggiorno di 1 notte

Các bạn lễ tân , bell , buồng rất nhiệt tình giúp đỡ tôi , phòng sạch sẽ view đẹp , đây chắc chắn là nôi tôi sẽ quay lại thường xuyên !

4

yosimi

27 apr 2024

·

Soggiorno di 4 notti

部屋はとても快適でしたが、前の宿泊客の生ゴミがシンクの下のゴミ箱に残っており　コバエ？と異臭がしました。　毎日　掃除をお願いしました。２泊目　２枚あつたタオルが１枚になってバスマットが下駄箱の上に　使用済みがおかれたままになっていました。3泊目　残り１枚になっていたタオルが　交換されていなくて又　使用することになりました。　部屋のスリッパが　右右で　面白くて写真を撮りました。右右でも　履けました。たくさん　笑って楽しかったです。　また、宿泊しますね。　ありがとうございました。

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Camere

Le camere variano da spaziose e moderne con vista sul lago a semplici appartamenti funzionali. Alcune unità non hanno finestre o si affacciano su un muro, alcune sembrano datate o diverse dalle foto, e si menziona un leggero rumore proveniente da animali o dalla strada.

Recensioni degli ospiti correlate

10

Stephen

1 lug 2025

·

Soggiorno di 2 notti

I spent nearly a month in a lake view room, extending my stay multiple times. The room was simple but functional. I liked the friendly staff, the convenient location, and especially enjoying breakfast, coffee, and evening drinks on the rooftop—it felt more like having my own apartment than staying in a hotel. Some rooms face only a wall, so check carefully when booking. What I loved most was being on a street that felt like 'real Hanoi'—not as touristy as the Old Quarter, where I’ve stayed before. There are plenty of Vietnamese restaurants, cafes, and a few international bars nearby. I plan to return.

10

GH

11 apr 2025

·

Soggiorno di 1 notte

Phòng đẹp , sang trọng và sạch sẽ. Rất nhiều đồ tiện ích như là Smart tivi, máy giặt, nồi niêu, bếp. Nói chung mình khá ưng khi nghỉ ở đây

10

Christian

6 apr 2025

·

Soggiorno di 1 notte

Appartement très pratique. La machine à laver a disposition est un vrai plus. Le logement était très propre et fonctionnel. Très bien situé et calme. Pas de bruit de circulation. À recommander

2

Van

18 mag 2024

·

Soggiorno di 1 notte

The room conditions are poor

2

Jaeyun

1 dic 2024

·

Soggiorno di 1 notte

너무 형편 없었어요 사진이랑 많이 다릅니다

10

La

23 gen 2025

·

Soggiorno di 1 notte

Trời ơi , các bạn phòng view hồ Tây đẹp quá luôn

10

Mark

8 apr 2025

·

Soggiorno di 2 notti

Wonderful property, room was spacious, modern and spotlessly clean. The rooftop bar was very nice with a great view and reasonable prices. Breakfast was varied and plentiful. The staff was courteous and helpful, particularly Alice. The area had lots of great restaurants and bars. I recommend the Dim Sum restaurant across the street and “the local” watering hole around the corner on the lake. Very walkable area

8

Thomas

10 gen 2026

·

Soggiorno di 2 notti

Coffee was weak and there is some noice from outside( dog barked)

6

HAEJUNG

2 mag 2025

·

Soggiorno di 1 notte

I needed a place just for one night from arriving late from Sapa and to catch a flight next morning. Finding a decent place for crashing out just serves the purpose. The room i stayed didnt have a window (no access to natural light) and smelled a bit funky. Pros were staffs were friendly.

10

zhenhua

4 giu 2025

·

Soggiorno di 2 notti

Good place to stay, safe convenient, friendly staff, good breakfast, good view by the lake.

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Servizio

Il servizio è ampiamente elogiato per la sua cordialità, proattività e disponibilità, con il personale che assiste con tour e consigli locali. Ci sono lamentele isolate riguardo a problemi non risolti e aspettative non soddisfatte rispetto a un livello di stelle superiore.

Recensioni degli ospiti correlate

8

Sayashmini

18 set 2025

·

Soggiorno di 6 notti

Summarizing Westlake Pearl Aparthotel & Spa - By Pegasy Group in three words, it’s EXCELLENT staff! I booked this hotel off the recommendation from Expedia thinking of course that this was a five star hotel, and upon arrival that was not the case. I was a little disappointed with the accommodation because I had saved the five star experience for the end of my month long work trip, regardless the staff went out of their world showed that my stay was very well accommodated. Very special THANK YOU to Hayley, Tom and the entire team for the amazing stay. If you want an authentic experience is an absolutely beautiful part of Hanoi choose this hotel and the Westlake location. Look forward to staying here again!

10

Marie

18 apr 2024

·

Soggiorno di 4 notti

Very friendly service. Tony and Thom were both exceptional and made us feel very welcome. Tony was very helpful and we would definately recommend to others.

10

Frank

21 set 2025

·

Soggiorno di 10 notti

Wonderful place to stay in Hanoi away from the caos of the old town but still an easy grab ride away. I loved all the food options nearby this property. The staff are amazing and super helpful. Honestly they are all great. I would stay here away without a doubt.

10

Serina

30 ago 2025

·

Soggiorno di 1 notte

I loved this property for the beautiful rooftop and breakfast included with my booking . Also I can’t say enough about Travis , he made my stay memorable. Helped with navigating with the locals and any problems or questions I had. He seemed sincere and he helped me with my planning for my next day. I feel like he went over and above what I expected. I would highly recommend .Can’t thank Travis enough he made sure , I got where I needed to get to safely. Wonderful experience.

2

Phuc

17 dic 2025

·

Soggiorno di 1 notte

Just bad service not a 4 stars hotel as such. No security no service bad location

10

Tr?ng D?ng

29 mag 2025

·

Soggiorno di 1 notte

I stayed at this hotel - apartment on the first night in Hanoi. I loved my time here. We shared so much fun and laugh because they helped me organise all the things, my tours for the anniversary. I highly recommend. Their service was far beyond my expectation

10

John

3 mag 2025

·

Soggiorno di 1 notte

Nice apartment . I had an amazing experience service provided by the team, especially Hannah & Hailey

10

To

19 giu 2025

·

Soggiorno di 1 notte

I really love this hotel. The staff was great. They have beautiful view, spa, restaurant. Everything is so great

10

Daniel

3 giu 2024

·

Soggiorno di 1 notte

I stayed here last month for a night. I was quite surprised by their service. They learnt my name and my route just in a morning. It was very touching when they offered a cold welcome drink and fresh towel in the hot day in Hanoi. Lovely hotel!

4

James

1 gen 2026

·

Soggiorno di 3 notti

Insects. There were so many, spiders have set themselves up around the rooms. We told the front desk, nothing happened.

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Posizione

Situato nella zona di West Lake, con numerosi ristoranti e caffè nelle vicinanze, diversi ospiti lo trovano comodo e facilmente raggiungibile a piedi. Alcuni notano che si trova lontano dalle principali attrazioni turistiche e che l'accesso ai veicoli all'ingresso può essere scomodo.

Recensioni degli ospiti correlate

10

Stephen

1 lug 2025

·

Soggiorno di 2 notti

I spent nearly a month in a lake view room, extending my stay multiple times. The room was simple but functional. I liked the friendly staff, the convenient location, and especially enjoying breakfast, coffee, and evening drinks on the rooftop—it felt more like having my own apartment than staying in a hotel. Some rooms face only a wall, so check carefully when booking. What I loved most was being on a street that felt like 'real Hanoi'—not as touristy as the Old Quarter, where I’ve stayed before. There are plenty of Vietnamese restaurants, cafes, and a few international bars nearby. I plan to return.

10

Daniel

28 ott 2024

·

Soggiorno di 1 notte

Really good location. Nice room for the price. The bar/restaurant had fantastic views. Massage service was a fair price and good quality.

10

Christian

6 apr 2025

·

Soggiorno di 1 notte

Appartement très pratique. La machine à laver a disposition est un vrai plus. Le logement était très propre et fonctionnel. Très bien situé et calme. Pas de bruit de circulation. À recommander

10

Mei Yu

11 ott 2024

·

Soggiorno di 3 notti

very good location, great neighbourhood, great service

10

Frank

21 set 2025

·

Soggiorno di 10 notti

Wonderful place to stay in Hanoi away from the caos of the old town but still an easy grab ride away. I loved all the food options nearby this property. The staff are amazing and super helpful. Honestly they are all great. I would stay here away without a doubt.

2

Phuc

17 dic 2025

·

Soggiorno di 1 notte

Just bad service not a 4 stars hotel as such. No security no service bad location

10

Daniel

4 giu 2025

·

Soggiorno di 1 notte

I must say "wow". I liked the place very much. I will stay here for the next time visiting Hanoi due to its convenient location and great facilities

10

Khaled

29 lug 2025

·

Soggiorno di 1 notte

فندق عائلي رائع للاقامة مدة طويلة نظيف و مريح العيب الوحيد فقط في الموقع بعيد عن المحلات السياحية و دخله الفندق شوي صعبة ونزله بتعاني مع التكاسي ينزلون للبوابة لتحميل الشنط او التنزيل الصور مطابقة للواقع اطلالة المطعم روعة بالغروب الدور الثامن

10

zhenhua

4 giu 2025

·

Soggiorno di 2 notti

Good place to stay, safe convenient, friendly staff, good breakfast, good view by the lake.

10

dung

29 lug 2024

·

Soggiorno di 1 notte

I had a wonderful stay at the hotel. Location was central, room was clean and modern

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Ristorazione

La colazione è generalmente apprezzata, con diversi commenti sulla buona varietà e le porzioni, e il ristorante in loco riceve feedback positivi. Il caffè è ripetutamente descritto come debole.

Recensioni degli ospiti correlate

10

Stephen

1 lug 2025

·

Soggiorno di 2 notti

I spent nearly a month in a lake view room, extending my stay multiple times. The room was simple but functional. I liked the friendly staff, the convenient location, and especially enjoying breakfast, coffee, and evening drinks on the rooftop—it felt more like having my own apartment than staying in a hotel. Some rooms face only a wall, so check carefully when booking. What I loved most was being on a street that felt like 'real Hanoi'—not as touristy as the Old Quarter, where I’ve stayed before. There are plenty of Vietnamese restaurants, cafes, and a few international bars nearby. I plan to return.

10

Daniel

28 ott 2024

·

Soggiorno di 1 notte

Really good location. Nice room for the price. The bar/restaurant had fantastic views. Massage service was a fair price and good quality.

6

Peter

15 set 2025

·

Soggiorno di 2 notti

Insgesamt war das Hotel ok. An der einen oder anderen Stelle renovierungsbedürftig. Es ist sauber, sowohl die Bäder wie auch die gesamten Räume. Das Personal ist bemüht und freundlich. Unser Frühstück war ebenfalls in Ordnung, bis auf den Kaffee

10

Mark

8 apr 2025

·

Soggiorno di 2 notti

Wonderful property, room was spacious, modern and spotlessly clean. The rooftop bar was very nice with a great view and reasonable prices. Breakfast was varied and plentiful. The staff was courteous and helpful, particularly Alice. The area had lots of great restaurants and bars. I recommend the Dim Sum restaurant across the street and “the local” watering hole around the corner on the lake. Very walkable area

8

Thomas

10 gen 2026

·

Soggiorno di 2 notti

Coffee was weak and there is some noice from outside( dog barked)

10

Serina

30 ago 2025

·

Soggiorno di 1 notte

I loved this property for the beautiful rooftop and breakfast included with my booking . Also I can’t say enough about Travis , he made my stay memorable. Helped with navigating with the locals and any problems or questions I had. He seemed sincere and he helped me with my planning for my next day. I feel like he went over and above what I expected. I would highly recommend .Can’t thank Travis enough he made sure , I got where I needed to get to safely. Wonderful experience.

10

To

19 giu 2025

·

Soggiorno di 1 notte

I really love this hotel. The staff was great. They have beautiful view, spa, restaurant. Everything is so great

10

Khaled

29 lug 2025

·

Soggiorno di 1 notte

فندق عائلي رائع للاقامة مدة طويلة نظيف و مريح العيب الوحيد فقط في الموقع بعيد عن المحلات السياحية و دخله الفندق شوي صعبة ونزله بتعاني مع التكاسي ينزلون للبوابة لتحميل الشنط او التنزيل الصور مطابقة للواقع اطلالة المطعم روعة بالغروب الدور الثامن

10

zhenhua

4 giu 2025

·

Soggiorno di 2 notti

Good place to stay, safe convenient, friendly staff, good breakfast, good view by the lake.

10

To

6 giu 2024

·

Soggiorno di 1 notte

Rất sạch sẽ, nhân viên thân thiện. Có nhà hàng trên tầng thượng view hồ tây siêu đỉnh.

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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

dom	lun	mar	mer	gio	ven	sab
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $35	22 $25	23 $31	24 $31
25 $30	26 $31	27 $30	28 $32	29 $31	30 $32	31 $38

dom	lun	mar	mer	gio	ven	sab
1 $37	2 $37	3 $31	4 $30	5 $46	6 $31	7 $31
8 $31	9 $32	10 $31	11	12 $31	13 $32	14 $39
15 $32	16 $31	17 $32	18 $31	19 $31	20 $32	21 $35
22 $32	23 $35	24	25	26	27 $35	28
29 $32	30 $31

Westlake Pearl Aparthotel & Spa - By Pegasy Group

Informazioni su questa struttura

Posizione

Opzioni camera

Camera doppia, 1 letto king, balcone, vista giardino

Appartamento Luxury, balcone, vista città

Monolocale Deluxe, 1 letto king, balcone

Doppia Superior, 1 letto king, balcone, vista lago

Doppia Business, 1 letto king, cucina, ad angolo

Doppia Executive, 1 letto king, balcone, vista lago

Appartamento familiare, balcone, vista cortile

Doppia Deluxe, 1 letto king, balcone, lato giardino

Appartamento Deluxe, 1 letto king, balcone, vista lago

Doppia Classic, 1 letto king, balcone

Doppia Romantica, 1 letto king, cucina

Recensioni degli ospiti su Westlake Pearl Aparthotel & Spa - By Pegasy Group

Cosa pensano gli ospiti

Politiche della struttura

Istruzioni per il check-in

Informazioni utili

Servizi extra

Prezzi per le prossime date