Westlake Pearl Apartment - Hotel & Pearl Spa

The place is alright. Staff are lovely, the rooms are quite well equipped, But the photos are a bit exaggerated. As long as you can take that into consideration you won’t be disappointed. The only unobscured Lakeview is from the rooftop. Breakfast was good. Staff were very helpful, attentive and friendly. Overall, I would stay here again

Coffee was weak and there is some noice from outside( dog barked)

Insects. There were so many, spiders have set themselves up around the rooms. We told the front desk, nothing happened.

The staff was great and very helpful and friendly. The problem with room amenities. The towels were terrible and extremely old. The mattress is also old. It felt like I was sleeping on springs. No toilet tissues. Extremely noisy if you stay near the restaurant because of the loud music and the steel stairs. The room is very small and didn’t look the one in the picture.

Just bad service not a 4 stars hotel as such. No security no service bad location