InterContinental Real San Pedro Sula by IHG

Staff went beyond their responsibilities to make us feel comfortable

The food and overall experience was very good.But we had a very bad encounter with the housekeeper.We had the non Disturbed sign on the door and the housekeeper she did not care. She still came in the room and I was in my underwear.And she did it more than one time.

Excelente

Everything was fantastic, but the free breakfast was a false advertisement!!

I chose this hotel because it was recommended to me as a top-tier property; however, my experience felt more in line with a 3-star hotel. The parking was limited, and while the rooms were clean, they were not very updated. The hallway carpet had a noticeable old smell not unpleasant, but noticeable. Customer service was good however I feel the price is somewhat high for what the hotel offers. Overall, I would rate this as a 3-star hotel. There are other hotels in the area that may offer same or better experience, although I did not have the opportunity to stay at them.