Name: Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel
Address: 428 South Gay Street, Knoxville, Condado de Knox, US
Price range: 398 US$–2003 US$ per night
Rating: 9.3

Opiniones de los huéspedes

Según las opiniones, el Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel destaca por su elegante estilo boutique de inspiración francesa en una ubicación céntrica, con habitaciones espaciosas y bellamente decoradas y un personal generalmente amable, elogiado por crear una estancia encantadora y confortable.

Los huéspedes suelen destacar el restaurante y el bar francés del hotel como memorables. Entre los inconvenientes más comunes se incluyen un corte reciente de agua caliente que se menciona en varias reseñas, el ruido de la calle y de los vecinos en algunas habitaciones, y la confusión o la inconsistencia con respecto a la oferta y el cobro de los pasteles por la mañana. El aparcamiento puede ser incómodo, y a veces ocurren pequeños contratiempos, como una limpieza deficiente, una cama incómoda o una comunicación errónea en la factura. Espere una estancia boutique con estilo, carácter y confort.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

El restaurante y el bar francés del hotel reciben elogios. Varias reseñas informan de un corte de agua caliente durante la estancia, y se señala que el aparcamiento es incómodo.

Reseñas de huéspedes relacionadas

10

Christopher

30 jun 2024

·

Se alojó 1 noche

Great place! The bar at the restaurant fantastic as well! Great decor! 👍

10

Gretchen

17 ago 2024

·

Se alojó 1 noche

Even though the property had no hot water available for the stay, we LOVED this experience nonetheless and would choose this hotel again. It was so charming, cute and quaint but spacious, quiet and comfortable. We only had drinks (unique and delicious) in the hotel’s restaurant but would eat there next visit.

4

Tanner

3 ago 2024

·

Se alojó 1 noche

There was no hot water on our floor. Beautiful location, impeccable staff, wonderful amenities, but something as simple as a cold shower can really derail an experience.

10

Thomas

15 ago 2024

·

Se alojó 2 noches

This place is incredible and we will be coming back. The rooms are great and the restaurant and drinks were outstanding.

10

Melissa

30 may 2024

·

Se alojó 1 noche

Room was as gorgeous as the pictures!! We had a nice view out of our window, as well. Valet and front desk staff were very friendly, polite, and professional. Location is convenient to all things Market Square. Bed was comfy, and we loved all the beautiful details of our stay - the room, the on-floor breakfast service, the large tiled shower (with scented steamer bars) - everything. This is where we’ll stay from now on!

8

SARA

19 jun 2024

·

Se alojó 1 noche

Beautiful hotel and room. Parking is not convenient. Bed was uncomfortable and breakfast was hardly anything.

10

Jennifer

30 jun 2024

·

Se alojó 1 noche

This place is a tiny slice of Parisian flare on busy Gay St. it's lovely and cozy, and we thoroughly enjoyed our beautiful room and the cocktails in the bar. Croissants for breakfast were 5-star.

10

Gretchen

17 ago 2024

·

Se alojó 1 noche

Even though the property had no hot water available for the stay, we LOVED this experience nonetheless and would choose this hotel again. It was so charming, cute, quaint yet spacious, quiet, and comfortable. We only had drinks (unique and delicious) in the hotel’s restaurant but would eat there next visit.

10

Craig

19 ago 2024

·

Se alojó 2 noches

Only issue is we didn’t have hot water for my stay. Everything else was great.

6

Krystle

14 ago 2024

·

Se alojó 1 noche

They called to inform me the day before check-in that the hot water was out. They promised me a 25% discount if I kept my reservation. They still charged me the full amount even though I asked about it at check-in then I called and they told me they would refund the discount. She told me 15% and I informed her the may it was supposed to be 25%. First they tried to charge my card for the amount instead of refunding it. Then, they refunded it and it was not 25% like they promised. I’m done calling about it. I took a cold shower and did not receive what I was promised. I would also like to know how the restaurant was still running if the building had no hot water.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Las habitaciones y las zonas comunes se describen con frecuencia como muy limpias e impecables. Una reseña informó de que faltaba un objeto de un huésped anterior.

Reseñas de huéspedes relacionadas

10

Carrie

20 jun 2024

·

Se alojó 1 noche

Very unique rooms, comfortable beds nice pillows. Everything was very clean. We enjoyed our time.

10

John

22 jul 2024

·

Se alojó 1 noche

Property is super clean and new. Staff are very pleasant and where readily available when needed. High end luxury in the center of Knoxville with plenty around to do. Can’t wait to come back, the Presidential Suite is top notch!

8

Patrick

25 mar 2024

·

Se alojó 1 noche

Property was nice and clean. Location is convenient to local restaurants and shopping. Unfortunately, the staff at the hotel’s restaurant and bar were rude. Wouldn’t recommend dining there.

8

Cynthia

10 mar 2025

·

Se alojó 1 noche

Property was beautiful and room was clean and comfortable. Staff were friendly and helpful. I thought pastries were included in the morning however they were not. This was mentioned in previous reviews and list of amenities stated "pastries in morning" but when we asked staff we were told there was a charge for them. It was a little confusing.

10

Keith

28 sept 2024

·

Se alojó 1 noche

Found a dirty sock in room from last guests. Head board on bed was ridiculous It’s not mounted to the bed and it’s not mounted to the wall. It’s just there and bangs the wall every time it’s touched. Other than that the place is amazing

10

Laura

25 mar 2024

·

Se alojó 2 noches

Extremely comfortable and beautiful room. Pristine. Very centrally located, so it was easy to walk around the Knoxville downtown area.

10

Thomas

10 feb 2024

·

Se alojó 1 noche

Hotel Cleo had a wonderful esthetic and charm. Lobby and room were beautifully decorated as well as very clean. Great stay! We will return.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son espaciosas, elegantes y confortables, con cuartos de baño grandes y detalles cuidados. Algunos huéspedes informan de ruido de la calle o de los vecinos y de algún problema ocasional de mantenimiento.

Reseñas de huéspedes relacionadas

10

Theresa

29 oct 2024

·

Se alojó 1 noche

Such a beautiful place! Our room was wonderful. I didn’t want to leave!

10

Steven

20 nov 2024

·

Se alojó 2 noches

Great property. Beautiful romantic room.

10

Donna

18 jun 2024

·

Se alojó 1 noche

The hotel is beautiful!!! The bathroom is stunning and so updated!!! The bed and pillows were amazing!!! Will always stay here when we are in Knoxville!! Can’t say enough great things about this hotel!!! Huge shout out to Zaria and Fire! Such sweet girls and you tell they love what they do!!!

8

Wendy

19 may 2024

·

Se alojó 3 noches

I loved the boutique style & decor. My room was huge. However, it was on the street side so very noisy. Also, I could hear the ppl next to me in their room. The staff is lovely. The restaurant is posh. The hotel did not make it clear the food and drinks inside the room weren’t included. Given the very high rates, they need to have included those items, or put a sign with the prices.

10

David

14 jun 2024

·

Se alojó 3 noches

This place is absolutely amazing! The staff were amazing. The room was everything I imagined and more. It was very romantic and the room decor was spot on! The bathroom was very spacious and had a really nice walk in shower. Beautiful Chandelier hung over the bed and the armoire had 2 huge mirrors that faced the bed. I will stay here again and would definitely recommend to anyone. Also the staff knocked on the door giving chocolate out to the guest.

10

Keith

28 sept 2024

·

Se alojó 1 noche

Found a dirty sock in room from last guests. Head board on bed was ridiculous It’s not mounted to the bed and it’s not mounted to the wall. It’s just there and bangs the wall every time it’s touched. Other than that the place is amazing

4

Wayne

2 jun 2024

·

Se alojó 1 noche

A unique boutique hotel. But was crazy noisy with street noise and then music in the bar playing until nearly 1am. All could hear in our room was bass. Not the hotel for a good night sleep.

10

Casey

1 sept 2024

·

Se alojó 2 noches

Beautiful hotel, Beautiful room. Very large room with nice furniture and wood flooring. An absolute steal!!

10

Melissa

30 may 2024

·

Se alojó 1 noche

Room was as gorgeous as the pictures!! We had a nice view out of our window, as well. Valet and front desk staff were very friendly, polite, and professional. Location is convenient to all things Market Square. Bed was comfy, and we loved all the beautiful details of our stay - the room, the on-floor breakfast service, the large tiled shower (with scented steamer bars) - everything. This is where we’ll stay from now on!

10

Jeremy

15 abr 2025

·

Se alojó 1 noche

One of the best rooms I’ve had in Knoxville. Convenient location. Rooms were quiet. Comfortable beds. Staff/service were average. Weren’t rude, just not friendly or welcoming per se.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal es ampliamente descrito como amable, servicial y acogedor. Algunas reseñas señalan un servicio promedio o poco acogedor, un problema con el personal del restaurante y una comunicación errónea en la factura.

Reseñas de huéspedes relacionadas

10

Norma

2 mar 2024

·

Se alojó 1 noche

Staff was excellent, room was very charming and comfortable.

10

Donna

18 jun 2024

·

Se alojó 1 noche

The hotel is beautiful!!! The bathroom is stunning and so updated!!! The bed and pillows were amazing!!! Will always stay here when we are in Knoxville!! Can’t say enough great things about this hotel!!! Huge shout out to Zaria and Fire! Such sweet girls and you tell they love what they do!!!

10

J.M.

6 jul 2024

·

Se alojó 1 noche

The staff was very friendly and it was a wonderful stay. The hotel is beautiful.

10

John

20 ago 2024

·

Se alojó 1 noche

Beautiful new hotel in downtown Knoxville. Excellent staff!

8

Patrick

25 mar 2024

·

Se alojó 1 noche

Property was nice and clean. Location is convenient to local restaurants and shopping. Unfortunately, the staff at the hotel’s restaurant and bar were rude. Wouldn’t recommend dining there.

10

Anthony

6 feb 2025

·

Se alojó 1 noche

Front desk was extremely helpful and nice. Beautiful rooms and property.

10

David

14 jun 2024

·

Se alojó 3 noches

This place is absolutely amazing! The staff were amazing. The room was everything I imagined and more. It was very romantic and the room decor was spot on! The bathroom was very spacious and had a really nice walk in shower. Beautiful Chandelier hung over the bed and the armoire had 2 huge mirrors that faced the bed. I will stay here again and would definitely recommend to anyone. Also the staff knocked on the door giving chocolate out to the guest.

10

Melissa

30 may 2024

·

Se alojó 1 noche

Room was as gorgeous as the pictures!! We had a nice view out of our window, as well. Valet and front desk staff were very friendly, polite, and professional. Location is convenient to all things Market Square. Bed was comfy, and we loved all the beautiful details of our stay - the room, the on-floor breakfast service, the large tiled shower (with scented steamer bars) - everything. This is where we’ll stay from now on!

10

Matt

13 sept 2024

·

Se alojó 2 noches

What a wonderful little boutique hotel. So charming. I was there on business but wished it was for pleasure. Only 16 rooms and they were so nice and comfortable. It is in my top 5 hotels I have ever stayed in over my 25 plus years of business and pleasure travel. And the small staff couldn't have been nicer and more helpful. If anyone askes me where to stay in Knoxville this is my recommendation.

6

Krystle

14 ago 2024

·

Se alojó 1 noche

They called to inform me the day before check-in that the hot water was out. They promised me a 25% discount if I kept my reservation. They still charged me the full amount even though I asked about it at check-in then I called and they told me they would refund the discount. She told me 15% and I informed her the may it was supposed to be 25%. First they tried to charge my card for the amount instead of refunding it. Then, they refunded it and it was not 25% like they promised. I’m done calling about it. I took a cold shower and did not receive what I was promised. I would also like to know how the restaurant was still running if the building had no hot water.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

La ubicación céntrica, en el centro de la ciudad, es elogiada constantemente por su cercanía a Market Square, Gay Street, restaurantes y tiendas. Los huéspedes encuentran fácil explorar la zona.

Reseñas de huéspedes relacionadas

10

Tonya

1 mar 2025

·

Se alojó 1 noche

Great hotel! Excellent location. Would highly recommend.

10

Grant

18 jul 2024

·

Se alojó 4 noches

We love this hotel! Spacious room, beautifully appointed. Bathroom is like a spa. Staff is extraordinary and attentive without being imposing. Four rooms per floor. The best breakfast croissants, fruit, juice & coffee every morning in spectacular lobby on every floor. And the location: unbeatable. Wife and I are DEFINITELY coming back!

10

Jessica

1 may 2024

·

Se alojó 2 noches

Super cute and great location! Felt like we were transported to France

10

John

22 jul 2024

·

Se alojó 1 noche

Property is super clean and new. Staff are very pleasant and where readily available when needed. High end luxury in the center of Knoxville with plenty around to do. Can’t wait to come back, the Presidential Suite is top notch!

10

John

20 ago 2024

·

Se alojó 1 noche

Beautiful new hotel in downtown Knoxville. Excellent staff!

10

Laura

25 mar 2024

·

Se alojó 2 noches

Extremely comfortable and beautiful room. Pristine. Very centrally located, so it was easy to walk around the Knoxville downtown area.

10

lloyd

9 feb 2024

·

Se alojó 1 noche

This place was great. Right in the middle of everything in downtown Knoxville.

10

Melissa

30 may 2024

·

Se alojó 1 noche

Room was as gorgeous as the pictures!! We had a nice view out of our window, as well. Valet and front desk staff were very friendly, polite, and professional. Location is convenient to all things Market Square. Bed was comfy, and we loved all the beautiful details of our stay - the room, the on-floor breakfast service, the large tiled shower (with scented steamer bars) - everything. This is where we’ll stay from now on!

10

Jeremy

15 abr 2025

·

Se alojó 1 noche

One of the best rooms I’ve had in Knoxville. Convenient location. Rooms were quiet. Comfortable beds. Staff/service were average. Weren’t rude, just not friendly or welcoming per se.

10

Susan

14 feb 2024

·

Se alojó 2 noches

Our stay at The Hotel Cleo was absolute perfection. Our room was so lovely, the bed was comfortable, the shower was fantastic. It was quiet and relaxing, which is exactly what we wanted to celebrate my husband’s birthday. The location is great as well—so many restaurants and shops within easy walking distance. We will definitely be back!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El restaurante francés y el bar de cócteles reciben muy buenas críticas, y a muchos les encantan los cruasanes y las ofertas ligeras para el desayuno. Hay quejas ocasionales sobre cargos poco claros o disponibilidad limitada.

Reseñas de huéspedes relacionadas

10

Christopher

30 jun 2024

·

Se alojó 1 noche

Great place! The bar at the restaurant fantastic as well! Great decor! 👍

10

Lani

3 nov 2024

·

Se alojó 2 noches

Very nice hotel. Will stay there again. Convenient to restaurants and shopping Offers a continental breakfast but unfortunately was not available the first AM we were there.

10

Donna

7 ene 2024

·

Se alojó 1 noche

Adorable boutique hotel. The room and bathroom were large and beautifully furnished. Would highly recommend. Had dinner at the French restaurant on the lobby level. It was also amazing.

10

Cynthia

2 jun 2024

·

Se alojó 2 noches

Wonderful hotel/restaurant in historic building right on main restaurant/ bar/ shoppes area of Knoxville. Rooms are very large and have separate seating area and huge bathrooms. Nice touch is the continental breakfast set outside the rooms in a foyer area each morning. Feels very chic. Great neighborhood. Totally recommend.

8

Patrick

25 mar 2024

·

Se alojó 1 noche

Property was nice and clean. Location is convenient to local restaurants and shopping. Unfortunately, the staff at the hotel’s restaurant and bar were rude. Wouldn’t recommend dining there.

10

Thomas

15 ago 2024

·

Se alojó 2 noches

This place is incredible and we will be coming back. The rooms are great and the restaurant and drinks were outstanding.

8

Cynthia

10 mar 2025

·

Se alojó 1 noche

Property was beautiful and room was clean and comfortable. Staff were friendly and helpful. I thought pastries were included in the morning however they were not. This was mentioned in previous reviews and list of amenities stated "pastries in morning" but when we asked staff we were told there was a charge for them. It was a little confusing.

10

Kristan

24 feb 2024

·

Se alojó 1 noche

On floor light breakfast

10

Tyler

17 ene 2024

·

Se alojó 1 noche

What a lovely boutique property. The finishings and artwork were beautiful. The staff went above and beyond to make sure our stay was excellent despite the snow storm. The food was out of this world and I highly recommend eating at their restaurant. Chef Ben and his team are truly amazing. Joshua and staff thank you so much for all of your efforts, you are appreciated! Also- take the short walk to Coffee & Chocolate. It’s out of this world!

10

Jennifer

30 jun 2024

·

Se alojó 1 noche

This place is a tiny slice of Parisian flare on busy Gay St. it's lovely and cozy, and we thoroughly enjoyed our beautiful room and the cocktails in the bar. Croissants for breakfast were 5-star.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $419	21 $503	22 $503	23 $1062	24 $647
25 $446	26 $402	27 $660	28 $721	29 $398	30 $614	31 $460

DO	LU	MA	MI	JU	VI	SA
1 $404	2 $398	3 $399	4 $415	5 $629	6 $1256	7
8 $404	9 $434	10 $403	11 $721	12 $445	13 $468	14 $457
15 $404	16 $403	17 $557	18 $551	19 $404	20 $2003	21
22 $404	23 $398	24 $409	25 $404	26 $413	27 $446	28 $415
29 $404	30 $403

Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel

Acerca de esta propiedad

Ubicación

Opciones de habitación

Suite de lujo, 1 cama de matrimonio (View)

Suite romántica, 1 cama de matrimonio, vistas a la ciudad

Habitación Signature, 1 cama de matrimonio grande, vistas a la ciudad

Estudio ejecutivo, 1 cama de matrimonio grande (View)

Suite Royal, 1 cama de matrimonio (Mobility Accessible, Tub)

Suite Royal, 1 cama de matrimonio (View)

Reseñas de los huéspedes sobre Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

Precios para las próximas fechas