Name: Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel
Address: 428 South Gay Street, Knoxville, Comté de Knox, US
Price range: 398 $US–2 003 $US per night
Rating: 9.3

Ce qu'en disent des voyageurs

D'après les avis, l'hôtel Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel se distingue par son style boutique élégant d'inspiration française, situé dans un emplacement central en ville, avec des chambres spacieuses et magnifiquement aménagées, et un personnel généralement amical, salué pour la création d'un séjour charmant et confortable.

Les clients soulignent fréquemment le restaurant et le bar français sur place comme mémorables. Parmi les inconvénients courants, on note une panne récente d'eau chaude mentionnée dans plusieurs avis, du bruit provenant de la rue et des environs dans certaines chambres, ainsi que de la confusion ou des incohérences concernant les pâtisseries proposées au petit-déjeuner et leur facturation. Le stationnement peut être peu pratique, et il y a parfois des problèmes occasionnels, comme un oubli de ménage, un lit inconfortable ou une erreur de facturation. Attendez-vous à un séjour boutique élégant, riche en caractère et en confort.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Le restaurant et le bar français sur place sont très appréciés. Plusieurs commentaires font état d'une panne d'eau chaude pendant le séjour, et le stationnement est jugé peu pratique.

Avis de voyageur à ce sujet

10

Christopher

30 juin 2024

·

A séjourné 1 nuit

Great place! The bar at the restaurant fantastic as well! Great decor! 👍

10

Gretchen

17 août 2024

·

A séjourné 1 nuit

Even though the property had no hot water available for the stay, we LOVED this experience nonetheless and would choose this hotel again. It was so charming, cute and quaint but spacious, quiet and comfortable. We only had drinks (unique and delicious) in the hotel’s restaurant but would eat there next visit.

4

Tanner

3 août 2024

·

A séjourné 1 nuit

There was no hot water on our floor. Beautiful location, impeccable staff, wonderful amenities, but something as simple as a cold shower can really derail an experience.

10

Thomas

15 août 2024

·

A séjourné 2 nuits

This place is incredible and we will be coming back. The rooms are great and the restaurant and drinks were outstanding.

10

Melissa

30 mai 2024

·

A séjourné 1 nuit

Room was as gorgeous as the pictures!! We had a nice view out of our window, as well. Valet and front desk staff were very friendly, polite, and professional. Location is convenient to all things Market Square. Bed was comfy, and we loved all the beautiful details of our stay - the room, the on-floor breakfast service, the large tiled shower (with scented steamer bars) - everything. This is where we’ll stay from now on!

8

SARA

19 juin 2024

·

A séjourné 1 nuit

Beautiful hotel and room. Parking is not convenient. Bed was uncomfortable and breakfast was hardly anything.

10

Jennifer

30 juin 2024

·

A séjourné 1 nuit

This place is a tiny slice of Parisian flare on busy Gay St. it's lovely and cozy, and we thoroughly enjoyed our beautiful room and the cocktails in the bar. Croissants for breakfast were 5-star.

10

Gretchen

17 août 2024

·

A séjourné 1 nuit

Even though the property had no hot water available for the stay, we LOVED this experience nonetheless and would choose this hotel again. It was so charming, cute, quaint yet spacious, quiet, and comfortable. We only had drinks (unique and delicious) in the hotel’s restaurant but would eat there next visit.

10

Craig

19 août 2024

·

A séjourné 2 nuits

Only issue is we didn’t have hot water for my stay. Everything else was great.

6

Krystle

14 août 2024

·

A séjourné 1 nuit

They called to inform me the day before check-in that the hot water was out. They promised me a 25% discount if I kept my reservation. They still charged me the full amount even though I asked about it at check-in then I called and they told me they would refund the discount. She told me 15% and I informed her the may it was supposed to be 25%. First they tried to charge my card for the amount instead of refunding it. Then, they refunded it and it was not 25% like they promised. I’m done calling about it. I took a cold shower and did not receive what I was promised. I would also like to know how the restaurant was still running if the building had no hot water.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les chambres et les espaces communs sont fréquemment décrits comme très propres et impeccables. Un avis mentionne un article oublié par un client précédent.

Avis de voyageur à ce sujet

10

Carrie

20 juin 2024

·

A séjourné 1 nuit

Very unique rooms, comfortable beds nice pillows. Everything was very clean. We enjoyed our time.

10

John

22 juil. 2024

·

A séjourné 1 nuit

Property is super clean and new. Staff are very pleasant and where readily available when needed. High end luxury in the center of Knoxville with plenty around to do. Can’t wait to come back, the Presidential Suite is top notch!

8

Patrick

25 mars 2024

·

A séjourné 1 nuit

Property was nice and clean. Location is convenient to local restaurants and shopping. Unfortunately, the staff at the hotel’s restaurant and bar were rude. Wouldn’t recommend dining there.

8

Cynthia

10 mars 2025

·

A séjourné 1 nuit

Property was beautiful and room was clean and comfortable. Staff were friendly and helpful. I thought pastries were included in the morning however they were not. This was mentioned in previous reviews and list of amenities stated "pastries in morning" but when we asked staff we were told there was a charge for them. It was a little confusing.

10

Keith

28 sept. 2024

·

A séjourné 1 nuit

Found a dirty sock in room from last guests. Head board on bed was ridiculous It’s not mounted to the bed and it’s not mounted to the wall. It’s just there and bangs the wall every time it’s touched. Other than that the place is amazing

10

Laura

25 mars 2024

·

A séjourné 2 nuits

Extremely comfortable and beautiful room. Pristine. Very centrally located, so it was easy to walk around the Knoxville downtown area.

10

Thomas

10 févr. 2024

·

A séjourné 1 nuit

Hotel Cleo had a wonderful esthetic and charm. Lobby and room were beautifully decorated as well as very clean. Great stay! We will return.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont spacieuses, élégantes et confortables, avec de grandes salles de bains et des détails soignés. Certains clients signalent du bruit provenant de la rue ou des environs, ainsi qu'un problème d'entretien occasionnel.

Avis de voyageur à ce sujet

10

Theresa

29 oct. 2024

·

A séjourné 1 nuit

Such a beautiful place! Our room was wonderful. I didn’t want to leave!

10

Steven

20 nov. 2024

·

A séjourné 2 nuits

Great property. Beautiful romantic room.

10

Donna

18 juin 2024

·

A séjourné 1 nuit

The hotel is beautiful!!! The bathroom is stunning and so updated!!! The bed and pillows were amazing!!! Will always stay here when we are in Knoxville!! Can’t say enough great things about this hotel!!! Huge shout out to Zaria and Fire! Such sweet girls and you tell they love what they do!!!

8

Wendy

19 mai 2024

·

A séjourné 3 nuits

I loved the boutique style & decor. My room was huge. However, it was on the street side so very noisy. Also, I could hear the ppl next to me in their room. The staff is lovely. The restaurant is posh. The hotel did not make it clear the food and drinks inside the room weren’t included. Given the very high rates, they need to have included those items, or put a sign with the prices.

10

David

14 juin 2024

·

A séjourné 3 nuits

This place is absolutely amazing! The staff were amazing. The room was everything I imagined and more. It was very romantic and the room decor was spot on! The bathroom was very spacious and had a really nice walk in shower. Beautiful Chandelier hung over the bed and the armoire had 2 huge mirrors that faced the bed. I will stay here again and would definitely recommend to anyone. Also the staff knocked on the door giving chocolate out to the guest.

10

Keith

28 sept. 2024

·

A séjourné 1 nuit

Found a dirty sock in room from last guests. Head board on bed was ridiculous It’s not mounted to the bed and it’s not mounted to the wall. It’s just there and bangs the wall every time it’s touched. Other than that the place is amazing

4

Wayne

2 juin 2024

·

A séjourné 1 nuit

A unique boutique hotel. But was crazy noisy with street noise and then music in the bar playing until nearly 1am. All could hear in our room was bass. Not the hotel for a good night sleep.

10

Casey

1 sept. 2024

·

A séjourné 2 nuits

Beautiful hotel, Beautiful room. Very large room with nice furniture and wood flooring. An absolute steal!!

10

Melissa

30 mai 2024

·

A séjourné 1 nuit

Room was as gorgeous as the pictures!! We had a nice view out of our window, as well. Valet and front desk staff were very friendly, polite, and professional. Location is convenient to all things Market Square. Bed was comfy, and we loved all the beautiful details of our stay - the room, the on-floor breakfast service, the large tiled shower (with scented steamer bars) - everything. This is where we’ll stay from now on!

10

Jeremy

15 avr. 2025

·

A séjourné 1 nuit

One of the best rooms I’ve had in Knoxville. Convenient location. Rooms were quiet. Comfortable beds. Staff/service were average. Weren’t rude, just not friendly or welcoming per se.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est largement décrit comme amical, serviable et accueillant. Quelques commentaires mentionnent un service moyen ou peu accueillant, un problème avec le personnel de restauration et une erreur de facturation.

Avis de voyageur à ce sujet

10

Norma

2 mars 2024

·

A séjourné 1 nuit

Staff was excellent, room was very charming and comfortable.

10

Donna

18 juin 2024

·

A séjourné 1 nuit

The hotel is beautiful!!! The bathroom is stunning and so updated!!! The bed and pillows were amazing!!! Will always stay here when we are in Knoxville!! Can’t say enough great things about this hotel!!! Huge shout out to Zaria and Fire! Such sweet girls and you tell they love what they do!!!

10

J.M.

6 juil. 2024

·

A séjourné 1 nuit

The staff was very friendly and it was a wonderful stay. The hotel is beautiful.

10

John

20 août 2024

·

A séjourné 1 nuit

Beautiful new hotel in downtown Knoxville. Excellent staff!

8

Patrick

25 mars 2024

·

A séjourné 1 nuit

Property was nice and clean. Location is convenient to local restaurants and shopping. Unfortunately, the staff at the hotel’s restaurant and bar were rude. Wouldn’t recommend dining there.

10

Anthony

6 févr. 2025

·

A séjourné 1 nuit

Front desk was extremely helpful and nice. Beautiful rooms and property.

10

David

14 juin 2024

·

A séjourné 3 nuits

This place is absolutely amazing! The staff were amazing. The room was everything I imagined and more. It was very romantic and the room decor was spot on! The bathroom was very spacious and had a really nice walk in shower. Beautiful Chandelier hung over the bed and the armoire had 2 huge mirrors that faced the bed. I will stay here again and would definitely recommend to anyone. Also the staff knocked on the door giving chocolate out to the guest.

10

Melissa

30 mai 2024

·

A séjourné 1 nuit

Room was as gorgeous as the pictures!! We had a nice view out of our window, as well. Valet and front desk staff were very friendly, polite, and professional. Location is convenient to all things Market Square. Bed was comfy, and we loved all the beautiful details of our stay - the room, the on-floor breakfast service, the large tiled shower (with scented steamer bars) - everything. This is where we’ll stay from now on!

10

Matt

13 sept. 2024

·

A séjourné 2 nuits

What a wonderful little boutique hotel. So charming. I was there on business but wished it was for pleasure. Only 16 rooms and they were so nice and comfortable. It is in my top 5 hotels I have ever stayed in over my 25 plus years of business and pleasure travel. And the small staff couldn't have been nicer and more helpful. If anyone askes me where to stay in Knoxville this is my recommendation.

6

Krystle

14 août 2024

·

A séjourné 1 nuit

They called to inform me the day before check-in that the hot water was out. They promised me a 25% discount if I kept my reservation. They still charged me the full amount even though I asked about it at check-in then I called and they told me they would refund the discount. She told me 15% and I informed her the may it was supposed to be 25%. First they tried to charge my card for the amount instead of refunding it. Then, they refunded it and it was not 25% like they promised. I’m done calling about it. I took a cold shower and did not receive what I was promised. I would also like to know how the restaurant was still running if the building had no hot water.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

L'emplacement en centre-ville est constamment salué pour sa situation centrale et sa facilité d'accès à pied, à proximité de Market Square, de Gay Street, des restaurants et des boutiques. Les clients trouvent qu'il est facile d'explorer la région.

Avis de voyageur à ce sujet

10

Tonya

1 mars 2025

·

A séjourné 1 nuit

Great hotel! Excellent location. Would highly recommend.

10

Grant

18 juil. 2024

·

A séjourné 4 nuits

We love this hotel! Spacious room, beautifully appointed. Bathroom is like a spa. Staff is extraordinary and attentive without being imposing. Four rooms per floor. The best breakfast croissants, fruit, juice & coffee every morning in spectacular lobby on every floor. And the location: unbeatable. Wife and I are DEFINITELY coming back!

10

Jessica

1 mai 2024

·

A séjourné 2 nuits

Super cute and great location! Felt like we were transported to France

10

John

22 juil. 2024

·

A séjourné 1 nuit

Property is super clean and new. Staff are very pleasant and where readily available when needed. High end luxury in the center of Knoxville with plenty around to do. Can’t wait to come back, the Presidential Suite is top notch!

10

John

20 août 2024

·

A séjourné 1 nuit

Beautiful new hotel in downtown Knoxville. Excellent staff!

10

Laura

25 mars 2024

·

A séjourné 2 nuits

Extremely comfortable and beautiful room. Pristine. Very centrally located, so it was easy to walk around the Knoxville downtown area.

10

lloyd

9 févr. 2024

·

A séjourné 1 nuit

This place was great. Right in the middle of everything in downtown Knoxville.

10

Melissa

30 mai 2024

·

A séjourné 1 nuit

Room was as gorgeous as the pictures!! We had a nice view out of our window, as well. Valet and front desk staff were very friendly, polite, and professional. Location is convenient to all things Market Square. Bed was comfy, and we loved all the beautiful details of our stay - the room, the on-floor breakfast service, the large tiled shower (with scented steamer bars) - everything. This is where we’ll stay from now on!

10

Jeremy

15 avr. 2025

·

A séjourné 1 nuit

One of the best rooms I’ve had in Knoxville. Convenient location. Rooms were quiet. Comfortable beds. Staff/service were average. Weren’t rude, just not friendly or welcoming per se.

10

Susan

14 févr. 2024

·

A séjourné 2 nuits

Our stay at The Hotel Cleo was absolute perfection. Our room was so lovely, the bed was comfortable, the shower was fantastic. It was quiet and relaxing, which is exactly what we wanted to celebrate my husband’s birthday. The location is great as well—so many restaurants and shops within easy walking distance. We will definitely be back!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le restaurant français et le bar à cocktails reçoivent d'excellents commentaires, et beaucoup apprécient les croissants et les offres légères du matin. On relève occasionnellement des plaintes concernant des tarifs peu clairs ou une disponibilité limitée.

Avis de voyageur à ce sujet

10

Christopher

30 juin 2024

·

A séjourné 1 nuit

Great place! The bar at the restaurant fantastic as well! Great decor! 👍

10

Lani

3 nov. 2024

·

A séjourné 2 nuits

Very nice hotel. Will stay there again. Convenient to restaurants and shopping Offers a continental breakfast but unfortunately was not available the first AM we were there.

10

Donna

7 janv. 2024

·

A séjourné 1 nuit

Adorable boutique hotel. The room and bathroom were large and beautifully furnished. Would highly recommend. Had dinner at the French restaurant on the lobby level. It was also amazing.

10

Cynthia

2 juin 2024

·

A séjourné 2 nuits

Wonderful hotel/restaurant in historic building right on main restaurant/ bar/ shoppes area of Knoxville. Rooms are very large and have separate seating area and huge bathrooms. Nice touch is the continental breakfast set outside the rooms in a foyer area each morning. Feels very chic. Great neighborhood. Totally recommend.

8

Patrick

25 mars 2024

·

A séjourné 1 nuit

Property was nice and clean. Location is convenient to local restaurants and shopping. Unfortunately, the staff at the hotel’s restaurant and bar were rude. Wouldn’t recommend dining there.

10

Thomas

15 août 2024

·

A séjourné 2 nuits

This place is incredible and we will be coming back. The rooms are great and the restaurant and drinks were outstanding.

8

Cynthia

10 mars 2025

·

A séjourné 1 nuit

Property was beautiful and room was clean and comfortable. Staff were friendly and helpful. I thought pastries were included in the morning however they were not. This was mentioned in previous reviews and list of amenities stated "pastries in morning" but when we asked staff we were told there was a charge for them. It was a little confusing.

10

Kristan

24 févr. 2024

·

A séjourné 1 nuit

On floor light breakfast

10

Tyler

17 janv. 2024

·

A séjourné 1 nuit

What a lovely boutique property. The finishings and artwork were beautiful. The staff went above and beyond to make sure our stay was excellent despite the snow storm. The food was out of this world and I highly recommend eating at their restaurant. Chef Ben and his team are truly amazing. Joshua and staff thank you so much for all of your efforts, you are appreciated! Also- take the short walk to Coffee & Chocolate. It’s out of this world!

10

Jennifer

30 juin 2024

·

A séjourné 1 nuit

This place is a tiny slice of Parisian flare on busy Gay St. it's lovely and cozy, and we thoroughly enjoyed our beautiful room and the cocktails in the bar. Croissants for breakfast were 5-star.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

di	lu	ma	me	je	ve	sa
1 $404	2 $398	3 $399	4 $415	5 $629	6 $1 256	7
8 $404	9 $434	10 $403	11 $721	12 $445	13 $468	14 $457
15 $404	16 $403	17 $557	18 $551	19 $404	20 $2 003	21
22 $404	23 $398	24 $409	25 $404	26 $413	27 $446	28 $415
29 $404	30 $403

Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel

À propos de cet établissement

Emplacement

Options de chambre

Suite Luxe, 1 grand lit (View)

Suite Romantique, 1 grand lit, vue ville

Chambre Signature, 1 très grand lit, vue ville

Studio Exécutif, 1 très grand lit (View)

Suite Royale, 1 grand lit (Mobility Accessible, Tub)

Suite Royale, 1 grand lit (View)

Avis des voyageurs sur Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $420	21 $504	22 $503	23 $1 062	24 $647
25 $446	26 $402	27 $660	28 $721	29 $398	30 $614	31 $460