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Hotel Valencia Santana Row, Valencia Collection

391 US$

/ noche

Promedio para octubre

Hotel Valencia Santana Row, Valencia Collection - Image 1

Hotel Valencia Santana Row, Valencia Collection - Habitación

Hotel Valencia Santana Row, Valencia Collection - Habitación

Hotel Valencia Santana Row, Valencia Collection - Piscina

Hotel Valencia Santana Row, Valencia Collection - Restaurante

Precios para Hotel Valencia Santana Row, Valencia Collection

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391 US$

/ noche

Promedio para octubre

Precios medios mensuales

En Hotel Valencia Santana Row, Valencia Collection, los precios por noche son de 327 US$ de media en el mes más barato (agosto) y de 470 US$ en el mes más caro (junio), según los últimos 12 meses.

Precio medio por noche en Hotel Valencia Santana Row, Valencia Collection por mes, últimos 12 meses (USD)
Mes	Precio medio
enero	377 US$
febrero	460 US$
marzo	459 US$
abril	388 US$
mayo	363 US$
junio	470 US$
julio	341 US$
agosto	327 US$
septiembre	468 US$
octubre	391 US$
noviembre	376 US$
diciembre	357 US$

Más caro: junio (aprox. 470 US$)

Más barato: agosto (aprox. 327 US$)

Acerca de esta propiedad

No te pierdas las instalaciones recreativas a tu disposición, que incluyen una piscina al aire libre y gimnasio. En este hotel de estilo mediterráneo encontrarás también conexión a Internet wifi gratis, servicios de conserjería y servicio d...

Servicios

No te pierdas las instalaciones recreativas a tu disposición, que incluyen una piscina al aire libre y gimnasio. En este hotel de estilo mediterráneo encontrarás también conexión a Internet wifi gratis, servicios de conserjería y servicio de celebración de bodas.

Servicios empresariales

Tendrás un centro de negocios, un servicio de limusina o coche con chófer y check-in exprés a tu disposición. Este hotel pone a tu disposición 3 salas de reuniones donde celebrar todo tipo de eventos.

Comida

Prueba deliciosos platos sin moverte de este hotel, que cuenta con un restaurante y ofrece servicio de habitaciones las 24 horas. Qué mejor forma de acabar el día que con una bebida en el bar o lounge. Se ofrece un desayuno a la carta todos los días de 06:00 a 09:00 con un coste adicional.

Habitaciones

Te sentirás como en tu propia casa en cualquiera de las 215 habitaciones con minibar. Mantén el contacto con los tuyos gracias a la la conexión wifi gratis. El baño privado con ducha y bañera combinadas está provisto de artículos de higiene personal de diseño y secadores de pelo. Entre las comodidades, se incluyen caja fuerte, escritorio y teléfono con y llamadas locales gratuitas.

Ubicación

Si decides alojarte en Hotel Valencia Santana Row de San José, estarás en un barrio comercial y a pocos pasos de Centro comercial Santana Row y Silicon Valley. Además, este hotel se encuentra a 0,4 km de Centro comercial Westfield Valley Fair y a 0,5 km de Mansión Winchester.

Qué hay cerca

Centro comercial Santana Row(0.1 millas)
Silicon Valley(0.1 millas)
Centro comercial Westfield Valley Fair(0.2 millas)
Mansión Winchester(0.3 millas)
Santa Clara Valley Medical Center(1.5 millas)
Jardín de rosas municipal de San José(1.7 millas)
Museo Egipcio Rosacruz(2 millas)
Universidad de Santa Clara(2.2 millas)
Parque Civic Center(2.5 millas)
Central Park(2.6 millas)
Museo de Arte Triton(2.8 millas)
Misión Santa Clara de Asís(2.8 millas)
Centro comercial The Pruneyard(3.5 millas)
Estadio de fútbol Avaya(4 millas)
Centro médico Kaiser Permanente Santa Clara(4 millas)
San José, CA (SJC-A. Internacional Norman Y. Mineta de San José)(6.2 millas)
San Carlos, California (SQL)(25.2 millas)
Watsonville, California (WVI-Aeropuerto municipal de Watsonville)(42.4 millas)
Oakland, CA (OAK-Aeropuerto Internacional de Oakland)(37.9 millas)

Aparcamiento
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Servicio de aparcacoches

Ubicación

355 Santana Row, San José, California, Estados Unidos

Centro comercial Santana Row (0.1 millas)

Silicon Valley (0.1 millas)

Centro comercial Westfield Valley Fair (0.2 millas)

Mansión Winchester (0.3 millas)

Santa Clara Valley Medical Center (1.5 millas)

Jardín de rosas municipal de San José (1.7 millas)

Más información sobre la ubicación

Opciones de habitación

5

Habitación estándar, 1 cama de matrimonio grande (Communication Room)

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 3

355 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

8

Habitación tradicional doble

Detalles de la oferta

2 Camas Dobles

Capacidad: 4

355 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

5

Habitación estándar, 1 cama de matrimonio grande, accesible para personas con discapacidad

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 3

355 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

5

Habitación estándar, 1 cama de matrimonio grande, balcón

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 3

355 ft²

Balcón

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

8

Habitación tradicional, 1 cama de matrimonio grande

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 3

355 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Baño privado

Reseñas de los huéspedes sobre Hotel Valencia Santana Row, Valencia Collection

8.8

Fabuloso

Basado en 1001 comentarios verificados

¿Quién se queda aquí?

Trabajo

31%

Pareja

34%

Familia

21%

Grupo

9%

Solo/a

3%

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Los viajeros elogian el Hotel Valencia Santana Row por su inmejorable ubicación en Santana Row, sus habitaciones con estilo y balcón, y su servicio generalmente amable, al tiempo que señalan un ambiente animado, ruidos ocasionales y algunos pequeños problemas de mantenimiento o servicios que le impiden alcanzar el lujo total.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Opiniones de los huéspedes

Los viajeros elogian el Hotel Valencia Santana Row por su inmejorable ubicación en Santana Row, sus habitaciones con estilo y balcón, y su servicio generalmente amable, al tiempo que señalan un ambiente animado, ruidos ocasionales y algunos pequeños problemas de mantenimiento o servicios que le impiden alcanzar el lujo total.

La limpieza suele ser excelente, aunque algunos huéspedes informan de conductos de ventilación polvorientos, problemas con el servicio de limpieza o baños anticuados. Las instalaciones, como el bar y la piscina en la azotea, son populares, pero hay informes de cierres de la piscina, un gimnasio modesto, un servicio de valet caro y un servicio limitado en la piscina. Espere una base elegante y conveniente con un entorno animado e inconsistencias ocasionales en el servicio o el mantenimiento.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

A los huéspedes les gusta el bar y la piscina en la azotea, pero varias reseñas mencionan cierres o renovaciones de la piscina y un servicio limitado junto a la piscina. El gimnasio se describe como modesto, y el estacionamiento con servicio de valet es caro y a veces lento.

Reseñas de huéspedes relacionadas

8

Vanvy

18 mar 2024

·

Se alojó 1 noche

Stay was amazing however hotels.com never indicated that the pool jacuzzi area was undergoing renovations so we never got access to full facility

Stay was amazing however hotels.com never indicated that the pool jacuzzi area was undergoing renovations so we never got access to full facility

4

Colleen

16 mar 2024

·

Se alojó 2 noches

The pool was closed but not advertised at time of booking and stay. One of the reasons we chose the Valencia unfortunately.

The pool was closed but not advertised at time of booking and stay. One of the reasons we chose the Valencia unfortunately.

10

Michael

29 dic 2023

·

Se alojó 1 noche

The pool is amazing. Jocelyn and Katherine took care of a problem we had with original room plus gifted us a bottle of wine. A service.

The pool is amazing. Jocelyn and Katherine took care of a problem we had with original room plus gifted us a bottle of wine. A service.

6

David

4 ago 2025

·

Se alojó 2 noches

Fitness room is very weak. Staff great. Location great.

Fitness room is very weak. Staff great. Location great.

10

John

7 ago 2023

·

Se alojó 1 noche

Fabulous hostelry on Santana Row to conclude our anniversary trip to Carmel. Only reservations, valet parking a bit pricey, and no clear instructions or access to ice for room. Room was large, inviting and spotlessly clean.

Fabulous hostelry on Santana Row to conclude our anniversary trip to Carmel. Only reservations, valet parking a bit pricey, and no clear instructions or access to ice for room. Room was large, inviting and spotlessly clean.

10

Lisa

5 ago 2025

·

Se alojó 2 noches

This hotel was a complete gem! We had never been to San Jose before and Santana Row is lively and full of great restaurants and shops. We were in town for a concert. The hotel is right in the middle of all the activity and you feel like you are in a European village. Great service, beautiful rooftop bar and lovely comfortable rooms.

This hotel was a complete gem! We had never been to San Jose before and Santana Row is lively and full of great restaurants and shops. We were in town for a concert. The hotel is right in the middle of all the activity and you feel like you are in a European village. Great service, beautiful rooftop bar and lovely comfortable rooms.

8

Catharina

8 abr 2024

·

Se alojó 10 noches

Pool closed Noisy

Pool closed Noisy

8

Aurora

11 ago 2024

·

Se alojó 1 noche

Very nice property. Room a bit older. Rooftop bar very expensive. Third floor bar catered to young and trendy.

Very nice property. Room a bit older. Rooftop bar very expensive. Third floor bar catered to young and trendy.

4

Christine

27 abr 2024

·

Se alojó 1 noche

Pool and hot tub were closed without any notice ahead of time. Dried blood or something brown on duvet cover. Yes, I have photos! Overpriced for what you get. Paid almost $500 with upgrades to be disappointed. If your hotel amenities are unavailable, maybe don’t charge all your fees?

Pool and hot tub were closed without any notice ahead of time. Dried blood or something brown on duvet cover. Yes, I have photos! Overpriced for what you get. Paid almost $500 with upgrades to be disappointed. If your hotel amenities are unavailable, maybe don’t charge all your fees?

8

Michael

17 jul 2023

·

Se alojó 1 noche

Great hotel. Very nice room and everyone was extremely friendly. However we did have a few issues: 1) the valet took our luggage when we arrived but it took 45 minutes and a call to the front desk to get it delivered 2) then every time we needed the car we used the text link they provided to request it and I got a confirmation, but even with 20 mins in advance, it was never there for us. I even called the front desk once to ensure the valet would have the car requested but still we had to ask when we got out front. So lots of waiting for the car. 3) we had extended our stay by one day under a separate reservation. I emailed the hotel to make sure they combined it so we didn’t have any issues. They replied they would take care of it. But of course, they didn’t and we were locked out of our room one day and it took quite a while for them to get it corrected before we could get back in our room. Of course we were running late for dinner reservations at the time. Other than that the hotel and staff were great. But they do have some issues to work out.

Great hotel. Very nice room and everyone was extremely friendly. However we did have a few issues: 1) the valet took our luggage when we arrived but it took 45 minutes and a call to the front desk to get it delivered 2) then every time we needed the car we used the text link they provided to request it and I got a confirmation, but even with 20 mins in advance, it was never there for us. I even called the front desk once to ensure the valet would have the car requested but still we had to ask when we got out front. So lots of waiting for the car. 3) we had extended our stay by one day under a separate reservation. I emailed the hotel to make sure they combined it so we didn’t have any issues. They replied they would take care of it. But of course, they didn’t and we were locked out of our room one day and it took quite a while for them to get it corrected before we could get back in our room. Of course we were running late for dinner reservations at the time. Other than that the hotel and staff were great. But they do have some issues to work out.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Muchas reseñas elogian las habitaciones limpias y los aromas agradables. Algunos informan de deficiencias como conductos de ventilación polvorientos, ropa de cama manchada, problemas con el servicio de limpieza y problemas de mantenimiento como cafeteras defectuosas o desagües lentos.

Reseñas de huéspedes relacionadas

10

Jaewoo

27 sept 2024

·

Se alojó 1 noche

It was clean and convenient

It was clean and convenient

10

Catalina

18 ago 2024

·

Se alojó 2 noches

The staff were great! Very friendly and helpful, provided information to the best of their knowledge and tried their best to make our stay comfortable and easy. We dined at Oveja Negra as well, unfortunately we were sat at a dirty table, although there were other options available too. As a restaurant manager myself, I was a little bummed by it but luckily the service was good. Valet staff and bouncers were great too, very friendly and helpful. Overall we enjoyed our stay.

The staff were great! Very friendly and helpful, provided information to the best of their knowledge and tried their best to make our stay comfortable and easy. We dined at Oveja Negra as well, unfortunately we were sat at a dirty table, although there were other options available too. As a restaurant manager myself, I was a little bummed by it but luckily the service was good. Valet staff and bouncers were great too, very friendly and helpful. Overall we enjoyed our stay.

6

ashley

26 jul 2024

·

Se alojó 1 noche

Upon arrival, valet wasn’t the best. They didn’t communicate effectively. I had to ask how I’d retrieve my car and get my own luggage. When I got to the front desk, service was decent. The front desk wasn’t unfriendly but not friendly either. I didn’t get a full view overview of the property so a lot I found out from other guests. Lastly, my room was not very clean. It was stuffy and dusty. The vents were filled with dust too. I love Santana row and this hotel is very convenient for walking around and across the street to the mall. If not for the proximity to Santana row, I probably wouldn’t stay here again.

Upon arrival, valet wasn’t the best. They didn’t communicate effectively. I had to ask how I’d retrieve my car and get my own luggage. When I got to the front desk, service was decent. The front desk wasn’t unfriendly but not friendly either. I didn’t get a full view overview of the property so a lot I found out from other guests. Lastly, my room was not very clean. It was stuffy and dusty. The vents were filled with dust too. I love Santana row and this hotel is very convenient for walking around and across the street to the mall. If not for the proximity to Santana row, I probably wouldn’t stay here again.

10

Carlos

13 oct 2025

·

Se alojó 2 noches

Clean rooms and friendly staff

Clean rooms and friendly staff

10

CAMELLE

10 oct 2024

·

Se alojó 1 noche

Clean

Clean

8

Kimberly

10 ago 2025

·

Se alojó 3 noches

Beautiful property. There for 3 nights and they never attempted to clean my room. AC broke

Beautiful property. There for 3 nights and they never attempted to clean my room. AC broke

4

Christine

27 abr 2024

·

Se alojó 1 noche

Pool and hot tub were closed without any notice ahead of time. Dried blood or something brown on duvet cover. Yes, I have photos! Overpriced for what you get. Paid almost $500 with upgrades to be disappointed. If your hotel amenities are unavailable, maybe don’t charge all your fees?

Pool and hot tub were closed without any notice ahead of time. Dried blood or something brown on duvet cover. Yes, I have photos! Overpriced for what you get. Paid almost $500 with upgrades to be disappointed. If your hotel amenities are unavailable, maybe don’t charge all your fees?

8

Lucy

18 nov 2024

·

Se alojó 1 noche

The hotel itself is lovely. It is in a very walkable area of Santa Clara. Four things that can be Improved upon. 1) ensure all rooms are in working order. The coffee pot was broken in that. It spilled water all over the counter and floor, but did not make coffee. The shower was a little backed up, which meant you were standing in a puddle of water while showering. The bathtub stopper was broken. If you wanted to take a bath, you could not. 2) Train the front desk personnel a bit more. The front desk didn’t have a lot of answers. They were nice, not extremely helpful. 3) Coordinate front desk and valet. We called the front desk to have our car brought up as is the protocol when checking out. We waited about five minutes and were approached by a valet person. He asked what kind of car we had. When we told him what kind of car we had, he said it would be about five minutes or so since we had just put in our request. We told him we called and put in our request at least 15 minutes prior. He showed us his handheld device that said we had just put our request in. Obviously, he was wrong and he was nice about it, but, this snaffu made us late, picking up our daughter. 4) Offer customers something to make up for the imperfections of their (our) stay. Anything small; a $50 credit, a room upgrade for “next time.” Anything. Something would be nice to make them (us) feel like coming back.

The hotel itself is lovely. It is in a very walkable area of Santa Clara. Four things that can be Improved upon. 1) ensure all rooms are in working order. The coffee pot was broken in that. It spilled water all over the counter and floor, but did not make coffee. The shower was a little backed up, which meant you were standing in a puddle of water while showering. The bathtub stopper was broken. If you wanted to take a bath, you could not. 2) Train the front desk personnel a bit more. The front desk didn’t have a lot of answers. They were nice, not extremely helpful. 3) Coordinate front desk and valet. We called the front desk to have our car brought up as is the protocol when checking out. We waited about five minutes and were approached by a valet person. He asked what kind of car we had. When we told him what kind of car we had, he said it would be about five minutes or so since we had just put in our request. We told him we called and put in our request at least 15 minutes prior. He showed us his handheld device that said we had just put our request in. Obviously, he was wrong and he was nice about it, but, this snaffu made us late, picking up our daughter. 4) Offer customers something to make up for the imperfections of their (our) stay. Anything small; a $50 credit, a room upgrade for “next time.” Anything. Something would be nice to make them (us) feel like coming back.

10

Sandra

8 may 2024

·

Se alojó 1 noche

Staff was all accommodating! The hotel is clean and smells pleasant.

Staff was all accommodating! The hotel is clean and smells pleasant.

10

Merve

30 jun 2024

·

Se alojó 1 noche

The hotel staff was very kind, the amenities were clean and well put together. I highly recommend this place for business, fun, or even just some time with the family.

The hotel staff was very kind, the amenities were clean and well put together. I highly recommend this place for business, fun, or even just some time with the family.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Habitaciones elegantes y generalmente cómodas, a menudo espaciosas y con balcones. Algunos huéspedes encuentran los baños anticuados o las habitaciones promedio para el precio, con ruidos ocasionales de la vida nocturna o del tráfico y problemas intermitentes con el aire acondicionado o la calefacción.

Reseñas de huéspedes relacionadas

8

Alice

21 feb 2025

·

Se alojó 1 noche

Great location and staff, room a bit “tired.”

Great location and staff, room a bit “tired.”

10

Diane

22 abr 2025

·

Se alojó 1 noche

We got a free upgrade and enjoyed a spacious king room with balcony overlooking a bit of the courtyard in this very busy and sometimes loud area. It was a Saturday night and everything got quiet by 11:30 p.m. The room was very beautiful and well designed. The beds were extremely comfortable. Valet parking at $55 - with in and out service - was the way to go in this cramped action-packed area. It's a fun, dynamic, and luxurious destination.

We got a free upgrade and enjoyed a spacious king room with balcony overlooking a bit of the courtyard in this very busy and sometimes loud area. It was a Saturday night and everything got quiet by 11:30 p.m. The room was very beautiful and well designed. The beds were extremely comfortable. Valet parking at $55 - with in and out service - was the way to go in this cramped action-packed area. It's a fun, dynamic, and luxurious destination.

6

Stefanie

11 ene 2024

·

Se alojó 1 noche

The location is great. Walking distance to plenty of restaurants and shops. The staff is incredibly friendly. But the rooms are very outdated for the price they charge. The A/C alone should not be as loud as it was. The caulking in the bathroom is chipped/missing. The actual shower and sink looked and felt outdated. We paid for a late check out (3pm). That morning they had a fire alarm test and we were up and unable to sleep at 9am. We check out by 11am (regular check out time) and don’t get reimbursed for the late check out fees. TL;DR Underwhelmed. Great location but overpriced.

The location is great. Walking distance to plenty of restaurants and shops. The staff is incredibly friendly. But the rooms are very outdated for the price they charge. The A/C alone should not be as loud as it was. The caulking in the bathroom is chipped/missing. The actual shower and sink looked and felt outdated. We paid for a late check out (3pm). That morning they had a fire alarm test and we were up and unable to sleep at 9am. We check out by 11am (regular check out time) and don’t get reimbursed for the late check out fees. TL;DR Underwhelmed. Great location but overpriced.

10

john

5 ene 2025

·

Se alojó 1 noche

Good sized room with tasteful decoration

Good sized room with tasteful decoration

6

Juan Ramón

23 ene 2023

·

Se alojó 1 noche

I really really like Keoni at the lobby desk, his attention to us was supreme The room was ok the heater made a lot of noise the whole night 😏we couldn’t sleep

I really really like Keoni at the lobby desk, his attention to us was supreme The room was ok the heater made a lot of noise the whole night 😏we couldn’t sleep

6

Michael

25 oct 2025

·

Se alojó 3 noches

The stay was fine, but the hotel pricing is close to luxury and the property is not. The rooms are mediocre, bathrooms have nothing luxury whatsoever. It’s a $300 max /night property IMO.

The stay was fine, but the hotel pricing is close to luxury and the property is not. The rooms are mediocre, bathrooms have nothing luxury whatsoever. It’s a $300 max /night property IMO.

10

Danny

6 abr 2025

·

Se alojó 1 noche

My stay here was exceptional. The hotel is beautiful and well decorated. The rooftop bar has a great view. The staff were very friendly and helpful. I had a room with an attached balcony and was a beautiful view of the street. The location is great. Plenty of shopping and restaurants around. Would definitely stay here again and highly recommend to others.

My stay here was exceptional. The hotel is beautiful and well decorated. The rooftop bar has a great view. The staff were very friendly and helpful. I had a room with an attached balcony and was a beautiful view of the street. The location is great. Plenty of shopping and restaurants around. Would definitely stay here again and highly recommend to others.

10

Yvonne

4 nov 2025

·

Se alojó 1 noche

Beautiful room, comfortable bed, helpful staff.

Beautiful room, comfortable bed, helpful staff.

10

Judi

14 mar 2025

·

Se alojó 1 noche

Absolutely wonderful check in.. spectacular room. Peaceful hotel and beautiful.

Absolutely wonderful check in.. spectacular room. Peaceful hotel and beautiful.

10

Varinder

29 sept 2025

·

Se alojó 1 noche

It was amazing except the Air conditioner seemed like was not working . It was pretty hot in the room .

It was amazing except the Air conditioner seemed like was not working . It was pretty hot in the room .

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal se describe con frecuencia como amable, acogedor y servicial. Sin embargo, los problemas recurrentes incluyen un servicio de valet lento o inconsistente, solicitudes no cumplidas, un reconocimiento desigual de los beneficios y la necesidad de solicitar una compensación después de interrupciones.

Reseñas de huéspedes relacionadas

10

Gianna

24 dic 2024

·

Se alojó 1 noche

they upgraded us for our anniversary and room was gorgeous and so was the view! Room was super clean and comfortable the bed felt amazing ! The staff was amazing and made us feel comfortable and welcomed!

they upgraded us for our anniversary and room was gorgeous and so was the view! Room was super clean and comfortable the bed felt amazing ! The staff was amazing and made us feel comfortable and welcomed!

10

Karina

24 ago 2025

·

Se alojó 1 noche

I can't say that I received any of the VIP Access benefits. Other than that, hotel is in a great location. Access to lots of nightlife and also spas, if quiet and relaxing is what you are looking for.

I can't say that I received any of the VIP Access benefits. Other than that, hotel is in a great location. Access to lots of nightlife and also spas, if quiet and relaxing is what you are looking for.

6

Mike

19 jul 2023

·

Se alojó 1 noche

Great hotel - amazing room and common areas, very friendly staff and perfect location. However they still have a lot of irritating snags to work out in their processes as I encountered many issues during my stay. The valet service was never ready with our car despite requesting 20 mins early. It took 45 mins and a call to the front desk to get our bags delivered to our room. They screwed up our reservation which led to us being locked out of our room for awhile one day. Otherwise a great hotel but they can’t seem to get things right, even when you confirm the details.

Great hotel - amazing room and common areas, very friendly staff and perfect location. However they still have a lot of irritating snags to work out in their processes as I encountered many issues during my stay. The valet service was never ready with our car despite requesting 20 mins early. It took 45 mins and a call to the front desk to get our bags delivered to our room. They screwed up our reservation which led to us being locked out of our room for awhile one day. Otherwise a great hotel but they can’t seem to get things right, even when you confirm the details.

6

Georgia

16 jul 2025

·

Se alojó 3 noches

The location and reputation of the hotel had me so excited to stay. Every person we encountered was very nice. Unfortunately, the service was not great. We called down for water and extra pillows on night one. We were told we would have to pay for waters if they brought them up but we could come to the front desk and get them free. We never got the pillows. We stayed for 3 nights. I could go on but it I will just say it doesn’t get better. The outstanding Valets were responsive, cheerful and incredibly helpful.

The location and reputation of the hotel had me so excited to stay. Every person we encountered was very nice. Unfortunately, the service was not great. We called down for water and extra pillows on night one. We were told we would have to pay for waters if they brought them up but we could come to the front desk and get them free. We never got the pillows. We stayed for 3 nights. I could go on but it I will just say it doesn’t get better. The outstanding Valets were responsive, cheerful and incredibly helpful.

10

Kaalyn

1 sept 2025

·

Se alojó 1 noche

Absolutely gorgeous hotel. On par with the quality I expected. I was greeted immediately upon pulling up to the valet. Someone helped me with my luggage and the bell staff made sure it got to my room after I was checked in. Staff was so polite and helpful. I was given water and a property orientation. Room is beautiful and comfortable

Absolutely gorgeous hotel. On par with the quality I expected. I was greeted immediately upon pulling up to the valet. Someone helped me with my luggage and the bell staff made sure it got to my room after I was checked in. Staff was so polite and helpful. I was given water and a property orientation. Room is beautiful and comfortable

10

Judith

29 may 2025

·

Se alojó 3 noches

Staff should all be proud of themselves! Outstanding!

Staff should all be proud of themselves! Outstanding!

8

Tiffany

8 jun 2025

·

Se alojó 2 noches

We were so excited to have a stay-cation. Other than the check-in process (over an hour after the promised time), our stay was great!

We were so excited to have a stay-cation. Other than the check-in process (over an hour after the promised time), our stay was great!

10

cassandra

18 may 2025

·

Se alojó 1 noche

Check-in was a fast and easy process. Hotel staffing were friendly and helpful with everything.

Check-in was a fast and easy process. Hotel staffing were friendly and helpful with everything.

10

Carina

30 may 2024

·

Se alojó 1 noche

The property is beautiful and in a prime location for dining and shopping. The staff was excellent and very friendly throughout my stay.

The property is beautiful and in a prime location for dining and shopping. The staff was excellent and very friendly throughout my stay.

8

Michael

17 jul 2023

·

Se alojó 1 noche

Great hotel. Very nice room and everyone was extremely friendly. However we did have a few issues: 1) the valet took our luggage when we arrived but it took 45 minutes and a call to the front desk to get it delivered 2) then every time we needed the car we used the text link they provided to request it and I got a confirmation, but even with 20 mins in advance, it was never there for us. I even called the front desk once to ensure the valet would have the car requested but still we had to ask when we got out front. So lots of waiting for the car. 3) we had extended our stay by one day under a separate reservation. I emailed the hotel to make sure they combined it so we didn’t have any issues. They replied they would take care of it. But of course, they didn’t and we were locked out of our room one day and it took quite a while for them to get it corrected before we could get back in our room. Of course we were running late for dinner reservations at the time. Other than that the hotel and staff were great. But they do have some issues to work out.

Great hotel. Very nice room and everyone was extremely friendly. However we did have a few issues: 1) the valet took our luggage when we arrived but it took 45 minutes and a call to the front desk to get it delivered 2) then every time we needed the car we used the text link they provided to request it and I got a confirmation, but even with 20 mins in advance, it was never there for us. I even called the front desk once to ensure the valet would have the car requested but still we had to ask when we got out front. So lots of waiting for the car. 3) we had extended our stay by one day under a separate reservation. I emailed the hotel to make sure they combined it so we didn’t have any issues. They replied they would take care of it. But of course, they didn’t and we were locked out of our room one day and it took quite a while for them to get it corrected before we could get back in our room. Of course we were running late for dinner reservations at the time. Other than that the hotel and staff were great. But they do have some issues to work out.

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Ubicación

Ampliamente elogiada posición en el corazón de Santana Row con fácil acceso a tiendas, restaurantes, vida nocturna y lugares de interés cercanos como la Winchester Mystery House. La animada zona puede generar algo de ruido en algunas habitaciones.

Reseñas de huéspedes relacionadas

8

Karen

21 sept 2025

·

Se alojó 1 noche

I was just passing through visiting friends and wanted a more lux experience so I booked a room here. I had a great stay overall. It was a weekday in August so it was kinda dead. I was the only one at the pool for a few hours. They don’t have actual pool service for food but you can order room service from a phone by the pool and they will deliver to the pool, but be very clear where you are because they delivered mine to my room and I waited over an hour before I realized it wasn’t coming. Because it was in my room. Also they had a “water emergency” and advised the water would be shut off at 9 am. I had planned to hang out at this pricey hotel until checkout but had to scrap that plan. Instead of just offering compensation I had to ask for it - they just comped my valet. I didn’t complain that I wanted money off the room. Mostly because my name is Karen. 😝 Also, this location is great, cute shopping and eating nearby and the mysterious Winchester House is walkable.

I was just passing through visiting friends and wanted a more lux experience so I booked a room here. I had a great stay overall. It was a weekday in August so it was kinda dead. I was the only one at the pool for a few hours. They don’t have actual pool service for food but you can order room service from a phone by the pool and they will deliver to the pool, but be very clear where you are because they delivered mine to my room and I waited over an hour before I realized it wasn’t coming. Because it was in my room. Also they had a “water emergency” and advised the water would be shut off at 9 am. I had planned to hang out at this pricey hotel until checkout but had to scrap that plan. Instead of just offering compensation I had to ask for it - they just comped my valet. I didn’t complain that I wanted money off the room. Mostly because my name is Karen. 😝 Also, this location is great, cute shopping and eating nearby and the mysterious Winchester House is walkable.

10

Jose

25 may 2025

·

Se alojó 1 noche

The location right on Santana Row.

The location right on Santana Row.

10

Brian

19 abr 2025

·

Se alojó 2 noches

Beautiful hotel in downtown SJ. Everything was great. Close to all of the great shopping !

Beautiful hotel in downtown SJ. Everything was great. Close to all of the great shopping !

10

Tuvan

14 may 2024

·

Se alojó 5 noches

Wonderful experiences. Very good location with shopping and dining options

Wonderful experiences. Very good location with shopping and dining options

10

Michelle

25 mar 2025

·

Se alojó 1 noche

Central location

Central location

10

Liliya

25 jul 2025

·

Se alojó 1 noche

Love the proximity to everything

Love the proximity to everything

10

Jenna

1 sept 2024

·

Se alojó 1 noche

Great location!

Great location!

8

anthony

30 ago 2025

·

Se alojó 2 noches

Extremely convenient location. More shopping and fine restaurants in a 2 block radius than I’ve ever experienced.

Extremely convenient location. More shopping and fine restaurants in a 2 block radius than I’ve ever experienced.

10

Husein

3 oct 2025

·

Se alojó 3 noches

Great hotel on amazing location!

Great hotel on amazing location!

10

Jason

2 mar 2025

·

Se alojó 1 noche

Incredibly convenient location for touring the Winchester mystery house and shopping!

Incredibly convenient location for touring the Winchester mystery house and shopping!

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

La restauración en el lugar suele ser agradable, incluyendo un agradable desayuno en el patio y buenas comidas, pero varios huéspedes consideran que las bebidas y el bar en la azotea son caros y señalan los horarios de cierre del desayuno o las experiencias inconsistentes.

Reseñas de huéspedes relacionadas

10

Amy

19 oct 2025

·

Se alojó 1 noche

Nice, stylish hotel. Attentive staff and good service. Drinks are overpriced: $30 for a Kentucky Mule?

Nice, stylish hotel. Attentive staff and good service. Drinks are overpriced: $30 for a Kentucky Mule?

10

Alice

24 oct 2023

·

Se alojó 1 noche

Very nice high-end hotel in a great location with extremely attentive, friendly staff. Food in the restaurant (dinner) was very good and the atmosphere for outside seating was great. Inside seating, less appealing.

Very nice high-end hotel in a great location with extremely attentive, friendly staff. Food in the restaurant (dinner) was very good and the atmosphere for outside seating was great. Inside seating, less appealing.

6

Richard

13 dic 2023

·

Se alojó 2 noches

balcony windows need weather stripping. Breakfast was bad. The rooms were sleek, but not functional.

balcony windows need weather stripping. Breakfast was bad. The rooms were sleek, but not functional.

8

Donnica

1 sept 2024

·

Se alojó 1 noche

I had to ask about Expedia amenities. Request complete ignored for room upgrade. 20 food/bev credit finally found. No signature drink offered. Service in restaurant and food was great.

I had to ask about Expedia amenities. Request complete ignored for room upgrade. 20 food/bev credit finally found. No signature drink offered. Service in restaurant and food was great.

10

valerie

28 oct 2024

·

Se alojó 1 noche

Room was exceptionally dark and quiet, comfortable bed, good restaurant, very convenient.

Room was exceptionally dark and quiet, comfortable bed, good restaurant, very convenient.

10

Catalina

18 ago 2024

·

Se alojó 2 noches

The staff were great! Very friendly and helpful, provided information to the best of their knowledge and tried their best to make our stay comfortable and easy. We dined at Oveja Negra as well, unfortunately we were sat at a dirty table, although there were other options available too. As a restaurant manager myself, I was a little bummed by it but luckily the service was good. Valet staff and bouncers were great too, very friendly and helpful. Overall we enjoyed our stay.

The staff were great! Very friendly and helpful, provided information to the best of their knowledge and tried their best to make our stay comfortable and easy. We dined at Oveja Negra as well, unfortunately we were sat at a dirty table, although there were other options available too. As a restaurant manager myself, I was a little bummed by it but luckily the service was good. Valet staff and bouncers were great too, very friendly and helpful. Overall we enjoyed our stay.

8

Aurora

11 ago 2024

·

Se alojó 1 noche

Very nice property. Room a bit older. Rooftop bar very expensive. Third floor bar catered to young and trendy.

Very nice property. Room a bit older. Rooftop bar very expensive. Third floor bar catered to young and trendy.

10

ENEIDA

9 sept 2023

·

Se alojó 1 noche

It was beautiful it's another one of my favorite place's now very comfortable and pleasant the service was excellent. Parking is a bit awkward but once there was room to get valet parking was great.Extremely Loved the hotel and everything they had to offer Can't wait to stay there again....Breakfast at the hotel very delicious.Thank you

It was beautiful it's another one of my favorite place's now very comfortable and pleasant the service was excellent. Parking is a bit awkward but once there was room to get valet parking was great.Extremely Loved the hotel and everything they had to offer Can't wait to stay there again....Breakfast at the hotel very delicious.Thank you

10

Dawn

31 jul 2024

·

Se alojó 1 noche

Hotel Valencia was excellent! The beautiful courtyard area for breakfast felt like we were in Europe. The upstairs bar had an excellent after dinner club like vibe. The shopping and restaurant selections were amazing too. We had a balcony overlooking the area with Palm trees and mountains in the distance. Would highly recommend.

Hotel Valencia was excellent! The beautiful courtyard area for breakfast felt like we were in Europe. The upstairs bar had an excellent after dinner club like vibe. The shopping and restaurant selections were amazing too. We had a balcony overlooking the area with Palm trees and mountains in the distance. Would highly recommend.

8

Mindy

14 ago 2025

·

Se alojó 1 noche

Comfy bed, nice outdoor pool area and jacuzzi. Got downstairs for breakfast at 11:08 am and they woukd not serve me any breakfast since it stopped at 11 . Not even a muffin . Lunch menu available was not something I could eat first thing of the day .

Comfy bed, nice outdoor pool area and jacuzzi. Got downstairs for breakfast at 11:08 am and they woukd not serve me any breakfast since it stopped at 11 . Not even a muffin . Lunch menu available was not something I could eat first thing of the day .

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

10

Norma

hace 2 semanas

·

Se alojó 1 noche

My whole experience at the València Hotel was Top Notch and I would definitely stay here again!!

My whole experience at the València Hotel was Top Notch and I would definitely stay here again!!

8

Keith

hace 3 semanas

·

Se alojó 1 noche

Lovely property set in the heart of Santana row . Central courtyard a very European feel . The real downside is rather old styled set up in the bathroom . No separate shower , instead shower in the bath with curtain - not ideal or very modern

Lovely property set in the heart of Santana row . Central courtyard a very European feel . The real downside is rather old styled set up in the bathroom . No separate shower , instead shower in the bath with curtain - not ideal or very modern

10

Gustav

hace 3 semanas

·

Se alojó 1 noche

Breakfast was only $20 for room service and arrived quickly! Such a nice hotel…

Breakfast was only $20 for room service and arrived quickly! Such a nice hotel…

10

Dana

20 sept 2026

·

Se alojó 1 noche

The rooms are lovely. I just stayed one night, and I found the staff to be very welcoming, plentiful, and friendly! I will come back and stay for a longer visit in the future and partake of the bar and restaurant.

The rooms are lovely. I just stayed one night, and I found the staff to be very welcoming, plentiful, and friendly! I will come back and stay for a longer visit in the future and partake of the bar and restaurant.

8

Gustav

5 sept 2026

·

Se alojó 1 noche

Amazing place, great pool and location! They tried to charge me for two vehicles in valet parking ($50 each) when there was only one. Top tip: There’s a parking garage around the corner that only costs $15 for the night…

Amazing place, great pool and location! They tried to charge me for two vehicles in valet parking ($50 each) when there was only one. Top tip: There’s a parking garage around the corner that only costs $15 for the night…

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 15:00 a 02:00

Antes de la(s) 12:00

Interesante

Políticas e información adicionales sobre esta propiedad.

Extras opcionales

Servicios adicionales de pago que puedes solicitar.

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Precios para las próximas fechas

octubre 2026

noviembre 2026

Más barato

Más caro

Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.

El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.

El check in debe realizarlo alguien que tenga al menos 21 años.

Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
El nombre de la tarjeta de crédito utilizada a la llegada para pagar gastos adicionales debe corresponderse con el nombre principal que figura en la reserva de la habitación.
Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, detector de humo y botiquín de primeros auxilios.
Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada

Piscina disponible de 06:00 a 22:00.
Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
Los huéspedes pueden entrar en las habitaciones mediante un dispositivo móvil.
Es posible realizar el registro de entrada sin contacto personal y el registro de salida sin contacto personal.

Desayuno a la carta: 8 USD por adulto y 15 USD por menor (precio aproximado)
Aparcamiento de vehículos grandes con asistencia: 59.54 USD por noche (entrada y salida libre)
Mascotas: 150 USD por mascota, por estancia
No se cobran tasas por los animales de servicio
Cama adicional: 30.0 USD por noche

La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.