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Hotel Valencia Santana Row, Valencia Collection

391 USD

a notte

Media per ottobre

Hotel Valencia Santana Row, Valencia Collection - Image 1

Hotel Valencia Santana Row, Valencia Collection - Camera

Hotel Valencia Santana Row, Valencia Collection - Camera

Hotel Valencia Santana Row, Valencia Collection - Piscina

Hotel Valencia Santana Row, Valencia Collection - Ristorante

Prezzi per Hotel Valencia Santana Row, Valencia Collection

Seleziona le date per controllare prezzi e disponibilità

391 USD

a notte

Media per ottobre

Prezzi medi mensili

Presso Hotel Valencia Santana Row, Valencia Collection, il prezzo per notte è in media di 327 USD nel mese più economico (agosto) e di 470 USD nel mese più caro (giugno), in base agli ultimi 12 mesi.

Prezzo medio per notte presso Hotel Valencia Santana Row, Valencia Collection per mese, ultimi 12 mesi (USD)
Mese	Prezzo medio
gennaio	377 USD
febbraio	460 USD
marzo	459 USD
aprile	388 USD
maggio	363 USD
giugno	470 USD
luglio	341 USD
agosto	327 USD
settembre	468 USD
ottobre	391 USD
novembre	376 USD
dicembre	357 USD

Prezzo più alto: giugno (circa 470 USD)

Prezzo più basso: agosto (circa 327 USD)

Informazioni su questa struttura

Approfitta dei servizi ricreativi disponibili, che includono una piscina all'aperto e una palestra. Questo hotel in stile mediterraneo dispone, inoltre, di il Wi-Fi gratuito, servizi di concierge e servizi per matrimoni.

Servizi

Approfitta dei servizi ricreativi disponibili, che includono una piscina all'aperto e una palestra. Questo hotel in stile mediterraneo dispone, inoltre, di il Wi-Fi gratuito, servizi di concierge e servizi per matrimoni.

Servizi per le aziende

Potrai usufruire di un business center, servizio auto o limousine e check-in veloce. Un hotel offre 3 sale riunioni disponibili per eventi.

Ristorazione

Un hotel dispone di un ristorante, ma se preferisci restare nella tua stanza potrai richiedere il servizio in camera 24 ore su 24. Concludi la giornata in bellezza con il tuo drink preferito! Presso questa struttura troverai un bar/lounge davvero fantastico. La colazione preparata su ordinazione è disponibile a pagamento tutti i giorni dalle ore 06:00 alle ore 09:00.

Camere

Rilassati in una delle 215 camere della struttura, completa di minibar. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo. Il bagno in camera dispone di combinazione doccia/vasca, set di cortesia firmati e asciugacapelli. I comfort includono casseforti, scrivanie e telefoni con chiamate urbane gratuite.

Posizione

Se vuoi raggiungere a piedi Santana Row Shopping Center (centro commerciale) e San Jose - Silicon Valley, Hotel Valencia Santana Row, una struttura in una zona commerciale a San José, potrebbe essere una scelta perfetta. Questo hotel si trova a 0,4 km da Westfield Valley Fair Shopping Mall e 0,5 km da Winchester Mystery House.

Nelle vicinanze

Santana Row Shopping Center (centro commerciale)(0.1 miglia)
San Jose - Silicon Valley(0.1 miglia)
Westfield Valley Fair Shopping Mall(0.2 miglia)
Winchester Mystery House(0.3 miglia)
Santa Clara Valley Medical Center(1.5 miglia)
San José Municipal Rose Garden(1.7 miglia)
Rosicrucian Egyptian Museum(2 miglia)
Santa Clara University(2.2 miglia)
Civic Center Park(2.5 miglia)
Central Park(2.6 miglia)
Triton Museum of Art(2.8 miglia)
Missione Santa Clara de Asis(2.8 miglia)
Centro commerciale The Pruneyard(3.5 miglia)
Avaya Stadium(4 miglia)
Kaiser Permanente Santa Clara Medical Center(4 miglia)
Aeroporto Internazionale di San José (SJC)(6.2 miglia)
San Carlos, CA (SQL)(25.2 miglia)
Watsonville, CA (WVI-Watsonville Municipal)(42.4 miglia)
Aeroporto Internazionale di Oakland (OAK)(37.9 miglia)

Parcheggio
Ristorante
Piscina
Business center
Servizio in camera
Parcheggio valet

Posizione

355 Santana Row, San José, California, Stati Uniti d'America

Santana Row Shopping Center (centro commerciale) (0.1 miglia)

San Jose - Silicon Valley (0.1 miglia)

Westfield Valley Fair Shopping Mall (0.2 miglia)

Winchester Mystery House (0.3 miglia)

Santa Clara Valley Medical Center (1.5 miglia)

San José Municipal Rose Garden (1.7 miglia)

Altre informazioni sulla posizione

Opzioni camera

5

Camera Standard, 1 letto king (Communication Room)

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 3

355 ft²

Aria condizionata

Wi-Fi (gratuito)

Bagno privato

8

Doppia Tradizionale

Dettagli della camera

2 Letti Matrimoniali Alla Francese

Posti letto: 4

355 ft²

Aria condizionata

Wi-Fi (gratuito)

Bagno privato

5

Camera Standard, 1 letto king, accessibile ai disabili

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 3

355 ft²

Aria condizionata

Wi-Fi (gratuito)

Bagno privato

5

Camera Standard, 1 letto king, balcone

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 3

355 ft²

Balcone

Aria condizionata

Wi-Fi (gratuito)

Bagno privato

8

Camera Tradizionale, 1 letto king

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 3

355 ft²

Aria condizionata

Wi-Fi (gratuito)

Bagno privato

Recensioni degli ospiti su Hotel Valencia Santana Row, Valencia Collection

8.8

Ottimo

Sulla base di 1001 recensioni verificate

Per quale tipo di viaggio viene scelta la struttura?

Lavoro

31%

In coppia

34%

Famiglia

21%

Gruppo

9%

In solitaria

3%

Cosa pensano gli ospiti

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

I viaggiatori lodano l'Hotel Valencia Santana Row per la sua invidiabile posizione a Santana Row, le camere eleganti con balcone e il personale generalmente cortese. Tuttavia, segnalano un ambiente vivace, occasionali disturbi e qualche problema di manutenzione o con i servizi che lo tengono al di sotto del lusso più autentico.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Cosa pensano gli ospiti

I viaggiatori lodano l'Hotel Valencia Santana Row per la sua invidiabile posizione a Santana Row, le camere eleganti con balcone e il personale generalmente cortese. Tuttavia, segnalano un ambiente vivace, occasionali disturbi e qualche problema di manutenzione o con i servizi che lo tengono al di sotto del lusso più autentico.

La pulizia è in genere accurata, anche se alcuni ospiti segnalano bocchette polverose, pulizie saltate o bagni datati. I servizi come il bar e la piscina sul tetto sono popolari, ma ci sono segnalazioni di chiusure della piscina, una palestra modesta, un servizio di parcheggio costoso e un servizio limitato a bordo piscina. Aspettatevi una base elegante e comoda, in un ambiente vivace, con occasionali incongruenze nel servizio o nella manutenzione.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Servizi

Gli ospiti apprezzano il bar e la piscina sul tetto, ma diverse recensioni menzionano la chiusura o la ristrutturazione della piscina e un servizio limitato a bordo piscina. La palestra è descritta come modesta, e il parcheggio con servizio di valet è costoso e talvolta lento.

Recensioni degli ospiti correlate

8

Vanvy

18 mar 2024

·

Soggiorno di 1 notte

Stay was amazing however hotels.com never indicated that the pool jacuzzi area was undergoing renovations so we never got access to full facility

Stay was amazing however hotels.com never indicated that the pool jacuzzi area was undergoing renovations so we never got access to full facility

4

Colleen

16 mar 2024

·

Soggiorno di 2 notti

The pool was closed but not advertised at time of booking and stay. One of the reasons we chose the Valencia unfortunately.

The pool was closed but not advertised at time of booking and stay. One of the reasons we chose the Valencia unfortunately.

10

Michael

29 dic 2023

·

Soggiorno di 1 notte

The pool is amazing. Jocelyn and Katherine took care of a problem we had with original room plus gifted us a bottle of wine. A service.

The pool is amazing. Jocelyn and Katherine took care of a problem we had with original room plus gifted us a bottle of wine. A service.

6

David

4 ago 2025

·

Soggiorno di 2 notti

Fitness room is very weak. Staff great. Location great.

Fitness room is very weak. Staff great. Location great.

10

John

7 ago 2023

·

Soggiorno di 1 notte

Fabulous hostelry on Santana Row to conclude our anniversary trip to Carmel. Only reservations, valet parking a bit pricey, and no clear instructions or access to ice for room. Room was large, inviting and spotlessly clean.

Fabulous hostelry on Santana Row to conclude our anniversary trip to Carmel. Only reservations, valet parking a bit pricey, and no clear instructions or access to ice for room. Room was large, inviting and spotlessly clean.

10

Lisa

5 ago 2025

·

Soggiorno di 2 notti

This hotel was a complete gem! We had never been to San Jose before and Santana Row is lively and full of great restaurants and shops. We were in town for a concert. The hotel is right in the middle of all the activity and you feel like you are in a European village. Great service, beautiful rooftop bar and lovely comfortable rooms.

This hotel was a complete gem! We had never been to San Jose before and Santana Row is lively and full of great restaurants and shops. We were in town for a concert. The hotel is right in the middle of all the activity and you feel like you are in a European village. Great service, beautiful rooftop bar and lovely comfortable rooms.

8

Catharina

8 apr 2024

·

Soggiorno di 10 notti

Pool closed Noisy

Pool closed Noisy

8

Aurora

11 ago 2024

·

Soggiorno di 1 notte

Very nice property. Room a bit older. Rooftop bar very expensive. Third floor bar catered to young and trendy.

Very nice property. Room a bit older. Rooftop bar very expensive. Third floor bar catered to young and trendy.

4

Christine

27 apr 2024

·

Soggiorno di 1 notte

Pool and hot tub were closed without any notice ahead of time. Dried blood or something brown on duvet cover. Yes, I have photos! Overpriced for what you get. Paid almost $500 with upgrades to be disappointed. If your hotel amenities are unavailable, maybe don’t charge all your fees?

Pool and hot tub were closed without any notice ahead of time. Dried blood or something brown on duvet cover. Yes, I have photos! Overpriced for what you get. Paid almost $500 with upgrades to be disappointed. If your hotel amenities are unavailable, maybe don’t charge all your fees?

8

Michael

17 lug 2023

·

Soggiorno di 1 notte

Great hotel. Very nice room and everyone was extremely friendly. However we did have a few issues: 1) the valet took our luggage when we arrived but it took 45 minutes and a call to the front desk to get it delivered 2) then every time we needed the car we used the text link they provided to request it and I got a confirmation, but even with 20 mins in advance, it was never there for us. I even called the front desk once to ensure the valet would have the car requested but still we had to ask when we got out front. So lots of waiting for the car. 3) we had extended our stay by one day under a separate reservation. I emailed the hotel to make sure they combined it so we didn’t have any issues. They replied they would take care of it. But of course, they didn’t and we were locked out of our room one day and it took quite a while for them to get it corrected before we could get back in our room. Of course we were running late for dinner reservations at the time. Other than that the hotel and staff were great. But they do have some issues to work out.

Great hotel. Very nice room and everyone was extremely friendly. However we did have a few issues: 1) the valet took our luggage when we arrived but it took 45 minutes and a call to the front desk to get it delivered 2) then every time we needed the car we used the text link they provided to request it and I got a confirmation, but even with 20 mins in advance, it was never there for us. I even called the front desk once to ensure the valet would have the car requested but still we had to ask when we got out front. So lots of waiting for the car. 3) we had extended our stay by one day under a separate reservation. I emailed the hotel to make sure they combined it so we didn’t have any issues. They replied they would take care of it. But of course, they didn’t and we were locked out of our room one day and it took quite a while for them to get it corrected before we could get back in our room. Of course we were running late for dinner reservations at the time. Other than that the hotel and staff were great. But they do have some issues to work out.

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Pulizia

Molte recensioni lodano le camere pulite e i profumi gradevoli. Alcuni segnalano mancanze come bocchette polverose, biancheria macchiata, pulizie saltate e problemi di manutenzione come macchine da caffè guaste o scarichi lenti.

Recensioni degli ospiti correlate

10

Jaewoo

27 set 2024

·

Soggiorno di 1 notte

It was clean and convenient

It was clean and convenient

10

Catalina

18 ago 2024

·

Soggiorno di 2 notti

The staff were great! Very friendly and helpful, provided information to the best of their knowledge and tried their best to make our stay comfortable and easy. We dined at Oveja Negra as well, unfortunately we were sat at a dirty table, although there were other options available too. As a restaurant manager myself, I was a little bummed by it but luckily the service was good. Valet staff and bouncers were great too, very friendly and helpful. Overall we enjoyed our stay.

The staff were great! Very friendly and helpful, provided information to the best of their knowledge and tried their best to make our stay comfortable and easy. We dined at Oveja Negra as well, unfortunately we were sat at a dirty table, although there were other options available too. As a restaurant manager myself, I was a little bummed by it but luckily the service was good. Valet staff and bouncers were great too, very friendly and helpful. Overall we enjoyed our stay.

6

ashley

26 lug 2024

·

Soggiorno di 1 notte

Upon arrival, valet wasn’t the best. They didn’t communicate effectively. I had to ask how I’d retrieve my car and get my own luggage. When I got to the front desk, service was decent. The front desk wasn’t unfriendly but not friendly either. I didn’t get a full view overview of the property so a lot I found out from other guests. Lastly, my room was not very clean. It was stuffy and dusty. The vents were filled with dust too. I love Santana row and this hotel is very convenient for walking around and across the street to the mall. If not for the proximity to Santana row, I probably wouldn’t stay here again.

Upon arrival, valet wasn’t the best. They didn’t communicate effectively. I had to ask how I’d retrieve my car and get my own luggage. When I got to the front desk, service was decent. The front desk wasn’t unfriendly but not friendly either. I didn’t get a full view overview of the property so a lot I found out from other guests. Lastly, my room was not very clean. It was stuffy and dusty. The vents were filled with dust too. I love Santana row and this hotel is very convenient for walking around and across the street to the mall. If not for the proximity to Santana row, I probably wouldn’t stay here again.

10

Carlos

13 ott 2025

·

Soggiorno di 2 notti

Clean rooms and friendly staff

Clean rooms and friendly staff

10

CAMELLE

10 ott 2024

·

Soggiorno di 1 notte

Clean

Clean

8

Kimberly

10 ago 2025

·

Soggiorno di 3 notti

Beautiful property. There for 3 nights and they never attempted to clean my room. AC broke

Beautiful property. There for 3 nights and they never attempted to clean my room. AC broke

4

Christine

27 apr 2024

·

Soggiorno di 1 notte

Pool and hot tub were closed without any notice ahead of time. Dried blood or something brown on duvet cover. Yes, I have photos! Overpriced for what you get. Paid almost $500 with upgrades to be disappointed. If your hotel amenities are unavailable, maybe don’t charge all your fees?

Pool and hot tub were closed without any notice ahead of time. Dried blood or something brown on duvet cover. Yes, I have photos! Overpriced for what you get. Paid almost $500 with upgrades to be disappointed. If your hotel amenities are unavailable, maybe don’t charge all your fees?

8

Lucy

18 nov 2024

·

Soggiorno di 1 notte

The hotel itself is lovely. It is in a very walkable area of Santa Clara. Four things that can be Improved upon. 1) ensure all rooms are in working order. The coffee pot was broken in that. It spilled water all over the counter and floor, but did not make coffee. The shower was a little backed up, which meant you were standing in a puddle of water while showering. The bathtub stopper was broken. If you wanted to take a bath, you could not. 2) Train the front desk personnel a bit more. The front desk didn’t have a lot of answers. They were nice, not extremely helpful. 3) Coordinate front desk and valet. We called the front desk to have our car brought up as is the protocol when checking out. We waited about five minutes and were approached by a valet person. He asked what kind of car we had. When we told him what kind of car we had, he said it would be about five minutes or so since we had just put in our request. We told him we called and put in our request at least 15 minutes prior. He showed us his handheld device that said we had just put our request in. Obviously, he was wrong and he was nice about it, but, this snaffu made us late, picking up our daughter. 4) Offer customers something to make up for the imperfections of their (our) stay. Anything small; a $50 credit, a room upgrade for “next time.” Anything. Something would be nice to make them (us) feel like coming back.

The hotel itself is lovely. It is in a very walkable area of Santa Clara. Four things that can be Improved upon. 1) ensure all rooms are in working order. The coffee pot was broken in that. It spilled water all over the counter and floor, but did not make coffee. The shower was a little backed up, which meant you were standing in a puddle of water while showering. The bathtub stopper was broken. If you wanted to take a bath, you could not. 2) Train the front desk personnel a bit more. The front desk didn’t have a lot of answers. They were nice, not extremely helpful. 3) Coordinate front desk and valet. We called the front desk to have our car brought up as is the protocol when checking out. We waited about five minutes and were approached by a valet person. He asked what kind of car we had. When we told him what kind of car we had, he said it would be about five minutes or so since we had just put in our request. We told him we called and put in our request at least 15 minutes prior. He showed us his handheld device that said we had just put our request in. Obviously, he was wrong and he was nice about it, but, this snaffu made us late, picking up our daughter. 4) Offer customers something to make up for the imperfections of their (our) stay. Anything small; a $50 credit, a room upgrade for “next time.” Anything. Something would be nice to make them (us) feel like coming back.

10

Sandra

8 mag 2024

·

Soggiorno di 1 notte

Staff was all accommodating! The hotel is clean and smells pleasant.

Staff was all accommodating! The hotel is clean and smells pleasant.

10

Merve

30 giu 2024

·

Soggiorno di 1 notte

The hotel staff was very kind, the amenities were clean and well put together. I highly recommend this place for business, fun, or even just some time with the family.

The hotel staff was very kind, the amenities were clean and well put together. I highly recommend this place for business, fun, or even just some time with the family.

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Camere

Camere eleganti e generalmente confortevoli, spesso spaziose e con balcone. Alcuni ospiti trovano i bagni datati o le camere nella media per il prezzo, con occasionali rumori provenienti dalla vita notturna o dal traffico e problemi intermittenti con l'aria condizionata o il riscaldamento.

Recensioni degli ospiti correlate

8

Alice

21 feb 2025

·

Soggiorno di 1 notte

Great location and staff, room a bit “tired.”

Great location and staff, room a bit “tired.”

10

Diane

22 apr 2025

·

Soggiorno di 1 notte

We got a free upgrade and enjoyed a spacious king room with balcony overlooking a bit of the courtyard in this very busy and sometimes loud area. It was a Saturday night and everything got quiet by 11:30 p.m. The room was very beautiful and well designed. The beds were extremely comfortable. Valet parking at $55 - with in and out service - was the way to go in this cramped action-packed area. It's a fun, dynamic, and luxurious destination.

We got a free upgrade and enjoyed a spacious king room with balcony overlooking a bit of the courtyard in this very busy and sometimes loud area. It was a Saturday night and everything got quiet by 11:30 p.m. The room was very beautiful and well designed. The beds were extremely comfortable. Valet parking at $55 - with in and out service - was the way to go in this cramped action-packed area. It's a fun, dynamic, and luxurious destination.

6

Stefanie

11 gen 2024

·

Soggiorno di 1 notte

The location is great. Walking distance to plenty of restaurants and shops. The staff is incredibly friendly. But the rooms are very outdated for the price they charge. The A/C alone should not be as loud as it was. The caulking in the bathroom is chipped/missing. The actual shower and sink looked and felt outdated. We paid for a late check out (3pm). That morning they had a fire alarm test and we were up and unable to sleep at 9am. We check out by 11am (regular check out time) and don’t get reimbursed for the late check out fees. TL;DR Underwhelmed. Great location but overpriced.

The location is great. Walking distance to plenty of restaurants and shops. The staff is incredibly friendly. But the rooms are very outdated for the price they charge. The A/C alone should not be as loud as it was. The caulking in the bathroom is chipped/missing. The actual shower and sink looked and felt outdated. We paid for a late check out (3pm). That morning they had a fire alarm test and we were up and unable to sleep at 9am. We check out by 11am (regular check out time) and don’t get reimbursed for the late check out fees. TL;DR Underwhelmed. Great location but overpriced.

10

john

5 gen 2025

·

Soggiorno di 1 notte

Good sized room with tasteful decoration

Good sized room with tasteful decoration

6

Juan Ramón

23 gen 2023

·

Soggiorno di 1 notte

I really really like Keoni at the lobby desk, his attention to us was supreme The room was ok the heater made a lot of noise the whole night 😏we couldn’t sleep

I really really like Keoni at the lobby desk, his attention to us was supreme The room was ok the heater made a lot of noise the whole night 😏we couldn’t sleep

6

Michael

25 ott 2025

·

Soggiorno di 3 notti

The stay was fine, but the hotel pricing is close to luxury and the property is not. The rooms are mediocre, bathrooms have nothing luxury whatsoever. It’s a $300 max /night property IMO.

The stay was fine, but the hotel pricing is close to luxury and the property is not. The rooms are mediocre, bathrooms have nothing luxury whatsoever. It’s a $300 max /night property IMO.

10

Danny

6 apr 2025

·

Soggiorno di 1 notte

My stay here was exceptional. The hotel is beautiful and well decorated. The rooftop bar has a great view. The staff were very friendly and helpful. I had a room with an attached balcony and was a beautiful view of the street. The location is great. Plenty of shopping and restaurants around. Would definitely stay here again and highly recommend to others.

My stay here was exceptional. The hotel is beautiful and well decorated. The rooftop bar has a great view. The staff were very friendly and helpful. I had a room with an attached balcony and was a beautiful view of the street. The location is great. Plenty of shopping and restaurants around. Would definitely stay here again and highly recommend to others.

10

Yvonne

4 nov 2025

·

Soggiorno di 1 notte

Beautiful room, comfortable bed, helpful staff.

Beautiful room, comfortable bed, helpful staff.

10

Judi

14 mar 2025

·

Soggiorno di 1 notte

Absolutely wonderful check in.. spectacular room. Peaceful hotel and beautiful.

Absolutely wonderful check in.. spectacular room. Peaceful hotel and beautiful.

10

Varinder

29 set 2025

·

Soggiorno di 1 notte

It was amazing except the Air conditioner seemed like was not working . It was pretty hot in the room .

It was amazing except the Air conditioner seemed like was not working . It was pretty hot in the room .

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Servizio

Il personale è frequentemente descritto come cordiale, accogliente e disponibile. Tuttavia, problemi ricorrenti includono un servizio di valet lento o incostante, richieste insoddisfatte, riconoscimento irregolare dei benefit e la necessità di chiedere un risarcimento in caso di disagi.

Recensioni degli ospiti correlate

10

Gianna

24 dic 2024

·

Soggiorno di 1 notte

they upgraded us for our anniversary and room was gorgeous and so was the view! Room was super clean and comfortable the bed felt amazing ! The staff was amazing and made us feel comfortable and welcomed!

they upgraded us for our anniversary and room was gorgeous and so was the view! Room was super clean and comfortable the bed felt amazing ! The staff was amazing and made us feel comfortable and welcomed!

10

Karina

24 ago 2025

·

Soggiorno di 1 notte

I can't say that I received any of the VIP Access benefits. Other than that, hotel is in a great location. Access to lots of nightlife and also spas, if quiet and relaxing is what you are looking for.

I can't say that I received any of the VIP Access benefits. Other than that, hotel is in a great location. Access to lots of nightlife and also spas, if quiet and relaxing is what you are looking for.

6

Mike

19 lug 2023

·

Soggiorno di 1 notte

Great hotel - amazing room and common areas, very friendly staff and perfect location. However they still have a lot of irritating snags to work out in their processes as I encountered many issues during my stay. The valet service was never ready with our car despite requesting 20 mins early. It took 45 mins and a call to the front desk to get our bags delivered to our room. They screwed up our reservation which led to us being locked out of our room for awhile one day. Otherwise a great hotel but they can’t seem to get things right, even when you confirm the details.

Great hotel - amazing room and common areas, very friendly staff and perfect location. However they still have a lot of irritating snags to work out in their processes as I encountered many issues during my stay. The valet service was never ready with our car despite requesting 20 mins early. It took 45 mins and a call to the front desk to get our bags delivered to our room. They screwed up our reservation which led to us being locked out of our room for awhile one day. Otherwise a great hotel but they can’t seem to get things right, even when you confirm the details.

6

Georgia

16 lug 2025

·

Soggiorno di 3 notti

The location and reputation of the hotel had me so excited to stay. Every person we encountered was very nice. Unfortunately, the service was not great. We called down for water and extra pillows on night one. We were told we would have to pay for waters if they brought them up but we could come to the front desk and get them free. We never got the pillows. We stayed for 3 nights. I could go on but it I will just say it doesn’t get better. The outstanding Valets were responsive, cheerful and incredibly helpful.

The location and reputation of the hotel had me so excited to stay. Every person we encountered was very nice. Unfortunately, the service was not great. We called down for water and extra pillows on night one. We were told we would have to pay for waters if they brought them up but we could come to the front desk and get them free. We never got the pillows. We stayed for 3 nights. I could go on but it I will just say it doesn’t get better. The outstanding Valets were responsive, cheerful and incredibly helpful.

10

Kaalyn

1 set 2025

·

Soggiorno di 1 notte

Absolutely gorgeous hotel. On par with the quality I expected. I was greeted immediately upon pulling up to the valet. Someone helped me with my luggage and the bell staff made sure it got to my room after I was checked in. Staff was so polite and helpful. I was given water and a property orientation. Room is beautiful and comfortable

Absolutely gorgeous hotel. On par with the quality I expected. I was greeted immediately upon pulling up to the valet. Someone helped me with my luggage and the bell staff made sure it got to my room after I was checked in. Staff was so polite and helpful. I was given water and a property orientation. Room is beautiful and comfortable

10

Judith

29 mag 2025

·

Soggiorno di 3 notti

Staff should all be proud of themselves! Outstanding!

Staff should all be proud of themselves! Outstanding!

8

Tiffany

8 giu 2025

·

Soggiorno di 2 notti

We were so excited to have a stay-cation. Other than the check-in process (over an hour after the promised time), our stay was great!

We were so excited to have a stay-cation. Other than the check-in process (over an hour after the promised time), our stay was great!

10

cassandra

18 mag 2025

·

Soggiorno di 1 notte

Check-in was a fast and easy process. Hotel staffing were friendly and helpful with everything.

Check-in was a fast and easy process. Hotel staffing were friendly and helpful with everything.

10

Carina

30 mag 2024

·

Soggiorno di 1 notte

The property is beautiful and in a prime location for dining and shopping. The staff was excellent and very friendly throughout my stay.

The property is beautiful and in a prime location for dining and shopping. The staff was excellent and very friendly throughout my stay.

8

Michael

17 lug 2023

·

Soggiorno di 1 notte

Great hotel. Very nice room and everyone was extremely friendly. However we did have a few issues: 1) the valet took our luggage when we arrived but it took 45 minutes and a call to the front desk to get it delivered 2) then every time we needed the car we used the text link they provided to request it and I got a confirmation, but even with 20 mins in advance, it was never there for us. I even called the front desk once to ensure the valet would have the car requested but still we had to ask when we got out front. So lots of waiting for the car. 3) we had extended our stay by one day under a separate reservation. I emailed the hotel to make sure they combined it so we didn’t have any issues. They replied they would take care of it. But of course, they didn’t and we were locked out of our room one day and it took quite a while for them to get it corrected before we could get back in our room. Of course we were running late for dinner reservations at the time. Other than that the hotel and staff were great. But they do have some issues to work out.

Great hotel. Very nice room and everyone was extremely friendly. However we did have a few issues: 1) the valet took our luggage when we arrived but it took 45 minutes and a call to the front desk to get it delivered 2) then every time we needed the car we used the text link they provided to request it and I got a confirmation, but even with 20 mins in advance, it was never there for us. I even called the front desk once to ensure the valet would have the car requested but still we had to ask when we got out front. So lots of waiting for the car. 3) we had extended our stay by one day under a separate reservation. I emailed the hotel to make sure they combined it so we didn’t have any issues. They replied they would take care of it. But of course, they didn’t and we were locked out of our room one day and it took quite a while for them to get it corrected before we could get back in our room. Of course we were running late for dinner reservations at the time. Other than that the hotel and staff were great. But they do have some issues to work out.

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Posizione

Ampiamente elogiata posizione nel cuore di Santana Row, con facile accesso allo shopping, ai ristoranti, alla vita notturna e alle attrazioni vicine come la Winchester Mystery House. La vivace zona può portare un po' di rumore in alcune camere.

Recensioni degli ospiti correlate

8

Karen

21 set 2025

·

Soggiorno di 1 notte

I was just passing through visiting friends and wanted a more lux experience so I booked a room here. I had a great stay overall. It was a weekday in August so it was kinda dead. I was the only one at the pool for a few hours. They don’t have actual pool service for food but you can order room service from a phone by the pool and they will deliver to the pool, but be very clear where you are because they delivered mine to my room and I waited over an hour before I realized it wasn’t coming. Because it was in my room. Also they had a “water emergency” and advised the water would be shut off at 9 am. I had planned to hang out at this pricey hotel until checkout but had to scrap that plan. Instead of just offering compensation I had to ask for it - they just comped my valet. I didn’t complain that I wanted money off the room. Mostly because my name is Karen. 😝 Also, this location is great, cute shopping and eating nearby and the mysterious Winchester House is walkable.

I was just passing through visiting friends and wanted a more lux experience so I booked a room here. I had a great stay overall. It was a weekday in August so it was kinda dead. I was the only one at the pool for a few hours. They don’t have actual pool service for food but you can order room service from a phone by the pool and they will deliver to the pool, but be very clear where you are because they delivered mine to my room and I waited over an hour before I realized it wasn’t coming. Because it was in my room. Also they had a “water emergency” and advised the water would be shut off at 9 am. I had planned to hang out at this pricey hotel until checkout but had to scrap that plan. Instead of just offering compensation I had to ask for it - they just comped my valet. I didn’t complain that I wanted money off the room. Mostly because my name is Karen. 😝 Also, this location is great, cute shopping and eating nearby and the mysterious Winchester House is walkable.

10

Jose

25 mag 2025

·

Soggiorno di 1 notte

The location right on Santana Row.

The location right on Santana Row.

10

Brian

19 apr 2025

·

Soggiorno di 2 notti

Beautiful hotel in downtown SJ. Everything was great. Close to all of the great shopping !

Beautiful hotel in downtown SJ. Everything was great. Close to all of the great shopping !

10

Tuvan

14 mag 2024

·

Soggiorno di 5 notti

Wonderful experiences. Very good location with shopping and dining options

Wonderful experiences. Very good location with shopping and dining options

10

Michelle

25 mar 2025

·

Soggiorno di 1 notte

Central location

Central location

10

Liliya

25 lug 2025

·

Soggiorno di 1 notte

Love the proximity to everything

Love the proximity to everything

10

Jenna

1 set 2024

·

Soggiorno di 1 notte

Great location!

Great location!

8

anthony

30 ago 2025

·

Soggiorno di 2 notti

Extremely convenient location. More shopping and fine restaurants in a 2 block radius than I’ve ever experienced.

Extremely convenient location. More shopping and fine restaurants in a 2 block radius than I’ve ever experienced.

10

Husein

3 ott 2025

·

Soggiorno di 3 notti

Great hotel on amazing location!

Great hotel on amazing location!

10

Jason

2 mar 2025

·

Soggiorno di 1 notte

Incredibly convenient location for touring the Winchester mystery house and shopping!

Incredibly convenient location for touring the Winchester mystery house and shopping!

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Ristorazione

Il servizio di ristorazione in loco è spesso apprezzato, inclusa una piacevole colazione in cortile e pasti buoni, ma diversi ospiti trovano costosi i drink e il bar sul tetto e notano orari di chiusura per la colazione o esperienze inconsistenti.

Recensioni degli ospiti correlate

10

Amy

19 ott 2025

·

Soggiorno di 1 notte

Nice, stylish hotel. Attentive staff and good service. Drinks are overpriced: $30 for a Kentucky Mule?

Nice, stylish hotel. Attentive staff and good service. Drinks are overpriced: $30 for a Kentucky Mule?

10

Alice

24 ott 2023

·

Soggiorno di 1 notte

Very nice high-end hotel in a great location with extremely attentive, friendly staff. Food in the restaurant (dinner) was very good and the atmosphere for outside seating was great. Inside seating, less appealing.

Very nice high-end hotel in a great location with extremely attentive, friendly staff. Food in the restaurant (dinner) was very good and the atmosphere for outside seating was great. Inside seating, less appealing.

6

Richard

13 dic 2023

·

Soggiorno di 2 notti

balcony windows need weather stripping. Breakfast was bad. The rooms were sleek, but not functional.

balcony windows need weather stripping. Breakfast was bad. The rooms were sleek, but not functional.

8

Donnica

1 set 2024

·

Soggiorno di 1 notte

I had to ask about Expedia amenities. Request complete ignored for room upgrade. 20 food/bev credit finally found. No signature drink offered. Service in restaurant and food was great.

I had to ask about Expedia amenities. Request complete ignored for room upgrade. 20 food/bev credit finally found. No signature drink offered. Service in restaurant and food was great.

10

valerie

28 ott 2024

·

Soggiorno di 1 notte

Room was exceptionally dark and quiet, comfortable bed, good restaurant, very convenient.

Room was exceptionally dark and quiet, comfortable bed, good restaurant, very convenient.

10

Catalina

18 ago 2024

·

Soggiorno di 2 notti

The staff were great! Very friendly and helpful, provided information to the best of their knowledge and tried their best to make our stay comfortable and easy. We dined at Oveja Negra as well, unfortunately we were sat at a dirty table, although there were other options available too. As a restaurant manager myself, I was a little bummed by it but luckily the service was good. Valet staff and bouncers were great too, very friendly and helpful. Overall we enjoyed our stay.

The staff were great! Very friendly and helpful, provided information to the best of their knowledge and tried their best to make our stay comfortable and easy. We dined at Oveja Negra as well, unfortunately we were sat at a dirty table, although there were other options available too. As a restaurant manager myself, I was a little bummed by it but luckily the service was good. Valet staff and bouncers were great too, very friendly and helpful. Overall we enjoyed our stay.

8

Aurora

11 ago 2024

·

Soggiorno di 1 notte

Very nice property. Room a bit older. Rooftop bar very expensive. Third floor bar catered to young and trendy.

Very nice property. Room a bit older. Rooftop bar very expensive. Third floor bar catered to young and trendy.

10

ENEIDA

9 set 2023

·

Soggiorno di 1 notte

It was beautiful it's another one of my favorite place's now very comfortable and pleasant the service was excellent. Parking is a bit awkward but once there was room to get valet parking was great.Extremely Loved the hotel and everything they had to offer Can't wait to stay there again....Breakfast at the hotel very delicious.Thank you

It was beautiful it's another one of my favorite place's now very comfortable and pleasant the service was excellent. Parking is a bit awkward but once there was room to get valet parking was great.Extremely Loved the hotel and everything they had to offer Can't wait to stay there again....Breakfast at the hotel very delicious.Thank you

10

Dawn

31 lug 2024

·

Soggiorno di 1 notte

Hotel Valencia was excellent! The beautiful courtyard area for breakfast felt like we were in Europe. The upstairs bar had an excellent after dinner club like vibe. The shopping and restaurant selections were amazing too. We had a balcony overlooking the area with Palm trees and mountains in the distance. Would highly recommend.

Hotel Valencia was excellent! The beautiful courtyard area for breakfast felt like we were in Europe. The upstairs bar had an excellent after dinner club like vibe. The shopping and restaurant selections were amazing too. We had a balcony overlooking the area with Palm trees and mountains in the distance. Would highly recommend.

8

Mindy

14 ago 2025

·

Soggiorno di 1 notte

Comfy bed, nice outdoor pool area and jacuzzi. Got downstairs for breakfast at 11:08 am and they woukd not serve me any breakfast since it stopped at 11 . Not even a muffin . Lunch menu available was not something I could eat first thing of the day .

Comfy bed, nice outdoor pool area and jacuzzi. Got downstairs for breakfast at 11:08 am and they woukd not serve me any breakfast since it stopped at 11 . Not even a muffin . Lunch menu available was not something I could eat first thing of the day .

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10

Norma

2 settimane fa

·

Soggiorno di 1 notte

My whole experience at the València Hotel was Top Notch and I would definitely stay here again!!

My whole experience at the València Hotel was Top Notch and I would definitely stay here again!!

8

Keith

3 settimane fa

·

Soggiorno di 1 notte

Lovely property set in the heart of Santana row . Central courtyard a very European feel . The real downside is rather old styled set up in the bathroom . No separate shower , instead shower in the bath with curtain - not ideal or very modern

Lovely property set in the heart of Santana row . Central courtyard a very European feel . The real downside is rather old styled set up in the bathroom . No separate shower , instead shower in the bath with curtain - not ideal or very modern

10

Gustav

3 settimane fa

·

Soggiorno di 1 notte

Breakfast was only $20 for room service and arrived quickly! Such a nice hotel…

Breakfast was only $20 for room service and arrived quickly! Such a nice hotel…

10

Dana

20 set 2026

·

Soggiorno di 1 notte

The rooms are lovely. I just stayed one night, and I found the staff to be very welcoming, plentiful, and friendly! I will come back and stay for a longer visit in the future and partake of the bar and restaurant.

The rooms are lovely. I just stayed one night, and I found the staff to be very welcoming, plentiful, and friendly! I will come back and stay for a longer visit in the future and partake of the bar and restaurant.

8

Gustav

5 set 2026

·

Soggiorno di 1 notte

Amazing place, great pool and location! They tried to charge me for two vehicles in valet parking ($50 each) when there was only one. Top tip: There’s a parking garage around the corner that only costs $15 for the night…

Amazing place, great pool and location! They tried to charge me for two vehicles in valet parking ($50 each) when there was only one. Top tip: There’s a parking garage around the corner that only costs $15 for the night…

Politiche della struttura

Istruzioni per il check-in

Tutto ciò che devi sapere per un check-in senza problemi.

Check-in

Check-out

Dalle 15:00 alle 02:00

Prima delle 12:00

Informazioni utili

Ulteriori condizioni e informazioni su questa struttura.

Servizi extra

Servizi aggiuntivi a pagamento che puoi richiedere.

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Prezzi per le prossime date

ottobre 2026

novembre 2026

Più economico

Più costoso

Prezzo medio per notte per tutte le offerte, con tasse e costi.

Prezzi in USD per 2 ospiti, aggiornati ogni giorno.

Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.

Il check-in deve essere effettuato da una persona con almeno 21 anni.

Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
Il nome riportato sulla carta di credito utilizzata al momento della registrazione per le eventuali spese aggiuntive deve corrispondere al nome fornito per prenotare la camera.
Questa struttura accetta solo pagamenti con carta di credito; non si accettano contanti
La struttura è dotata di un estintore antincendio, un rilevatore di fumo e un kit di pronto soccorso
Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.

Piscina accessibile dalle 06:00 alle 22:00.
È possibile richiedere camere attigue o comunicanti (previa disponibilità) contattando la struttura al numero riportato nella conferma della prenotazione.
Per la sicurezza dei viaggiatori, gli ospiti possono accedere alle loro camere con un dispositivo mobile.
Sono disponibili il check-in senza contatti e il check-out senza contatti.

Costo colazione preparata su ordinazione: 8 USD per gli adulti e 15 USD per i bambini (importi approssimativi).
Servizio parcheggio al coperto: 59.54 USD, a notte, (con possibilità di entrata/uscita)
Supplemento per animali domestici: 150 USD ad animale, a soggiorno
Non vengono richiesti supplementi per gli animali di servizio
Letto aggiuntivo: 30.0 USD a notte

È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.