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Hotel Valencia Santana Row

US$ 356

/noite

Média para setembro

Hotel Valencia Santana Row - Image 1

Hotel Valencia Santana Row - Quarto

Hotel Valencia Santana Row - Quarto

Hotel Valencia Santana Row - Piscina

Hotel Valencia Santana Row - Restaurante

Selecione datas para ver preços e disponibilidade

US$ 356

/noite

Média para setembro

Preços médios mensais

Em Hotel Valencia Santana Row, o preço por noite é, em média, US$ 322 no mês mais barato (agosto) e US$ 470 no mês mais caro (junho), com base nos últimos 12 meses.

Preço médio por noite em Hotel Valencia Santana Row por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 377
fevereiro	US$ 460
março	US$ 459
abril	US$ 388
maio	US$ 363
junho	US$ 470
julho	US$ 341
agosto	US$ 322
setembro	US$ 356
outubro	US$ 391
novembro	US$ 376
dezembro	US$ 357

Mais caro: junho (aprox. US$ 470)

Mais barato: agosto (aprox. US$ 322)

Sobre este alojamento

As propostas de lazer e entretenimento à sua disposição incluem uma piscina exterior e uma sala de fitness. Wi-fi grátis, serviços de concierge e serviços para casamentos figuram também entre o leque de comodidades deste hotel de estilo med...

Comodidades

As propostas de lazer e entretenimento à sua disposição incluem uma piscina exterior e uma sala de fitness. Wi-fi grátis, serviços de concierge e serviços para casamentos figuram também entre o leque de comodidades deste hotel de estilo mediterrânico.

Comodidades para negócios

As principais comodidades incluem um business center, aluguer de limusinas e Check-in rápido. Este hotel tem 3 salas de reuniões, para organizar os seus eventos.

Restaurante

Termine o dia com uma bebida refrescante no bar/lounge. O hotel serve pequenos-almoços preparados no momento diariamente entre as 6:00 e as 9:00 mediante uma sobretaxa.

Quartos

Sinta-se em casa num dos 215 quartos com um minibar. Mantenha-se em contacto graças à internet sem fios. As casas de banho privativas dispõem de uma combinação polibã/banheira, artigos de higiene exclusivos e secadores de cabelo. As comodidades incluem ainda cofres e secretárias, além de telefone com chamadas locais grátis.

Localização

Ao alojar-se nHotel Valencia Santana Row em San Jose, ficará numa área comercial, apenas a alguns passos de Santana Row Shopping Center e de Vale do Silício. Este hotel está a 0,5 km (0,3 mi) de Winchester Mystery House e a 6,9 km (4,3 mi) de Centro SAP de San Jose.

O que há nas proximidades

Santana Row Shopping Center(0.1 milhas)
Vale do Silício(0.1 milhas)
Westfield Valley Fair Shopping Mall(0.2 milhas)
Winchester Mystery House(0.3 milhas)
O'Connor Hospital(1.1 milhas)
Santa Clara Valley Medical Center(1.5 milhas)
San Jose Municipal Rose Garden(1.7 milhas)
Rosicrucian Egyptian Museum(2 milhas)
Santa Clara University(2.2 milhas)
Parque Central(2.6 milhas)
Mission Santa Clara de Asis(2.8 milhas)
Centro Comercial The Pruneyard(3.5 milhas)
Avaya Stadium(4 milhas)
Kaiser Permanente Santa Clara Medical Center(4 milhas)
Posto de Turismo de Apple Park(4.2 milhas)
San Jose, Califórnia (SJC-Aeroporto Internacional Norman Y. Mineta San Jose)(6.2 milhas)
San Carlos, CA (SQL)(25.2 milhas)
Watsonville, CA (WVI-Aeroporto Municipal de Watsonville)(42.4 milhas)
Oakland, Califórnia (OAK-Aeroporto Internacional de Oakland)(37.9 milhas)

Estacionamento
Restaurante
Piscina
Centro de negócios
Serviço de quartos
Serviço de estacionamento

Localização

355 Santana Row, San Jose (e arredores), Califórnia, Estados Unidos

Santana Row Shopping Center (0.1 milhas)

Vale do Silício (0.1 milhas)

Westfield Valley Fair Shopping Mall (0.2 milhas)

Winchester Mystery House (0.3 milhas)

O'Connor Hospital (1.1 milhas)

Santa Clara Valley Medical Center (1.5 milhas)

Mais informações sobre a localização

Opções de quartos

5

Quarto Standard, 1 cama king-size (Communication Room)

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 3

355 ft²

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

8

Quarto Duplo Tradicional

Detalhes do quarto

2 Camas De Casal

Dormidas 4

355 ft²

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

5

Quarto Standard, 1 cama king-size, acessível

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 3

355 ft²

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

5

Quarto Standard, 1 cama king-size, varanda

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 3

355 ft²

Varanda

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

8

Quarto Tradicional, 1 cama king-size

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 3

355 ft²

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

Avaliações dos hóspedes

8.8

Fabuloso

Com base em 1.009 avaliações verificadas

Quem se hospeda aqui?

Negócios

31%

Casal

34%

Família

21%

Grupos

9%

Individual

3%

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Viajantes elogiam o Hotel Valencia Santana Row pela sua localização imbatível em Santana Row, quartos elegantes com varandas e serviço geralmente atencioso, ao mesmo tempo em que mencionam o ambiente animado, ruído ocasional e alguns problemas de manutenção ou comodidades que o impedem de ser verdadeiramente luxuoso.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

Viajantes elogiam o Hotel Valencia Santana Row pela sua localização imbatível em Santana Row, quartos elegantes com varandas e serviço geralmente atencioso, ao mesmo tempo em que mencionam o ambiente animado, ruído ocasional e alguns problemas de manutenção ou comodidades que o impedem de ser verdadeiramente luxuoso.

A limpeza costuma ser boa, embora alguns hóspedes relatem dutos empoeirados, serviço de quarto negligenciado ou casas de banho desatualizadas. As instalações, como o bar e a piscina no telhado, são populares, mas há relatos de fechamento da piscina, academia modesta, valet caro e serviço limitado à beira da piscina. Espere uma base elegante e conveniente com arredores animados e inconsistências ocasionais no serviço ou na manutenção.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

Os hóspedes apreciam o bar e a piscina no telhado, mas várias avaliações mencionam fechamentos ou renovações da piscina e serviço limitado à beira da piscina. A academia é descrita como modesta e o estacionamento com manobrista é caro e, às vezes, lento.

Avaliações dos hóspedes relacionadas

8

Vanvy

18 de mar. de 2024

·

A estadia foi de 1 noite

Stay was amazing however hotels.com never indicated that the pool jacuzzi area was undergoing renovations so we never got access to full facility

Stay was amazing however hotels.com never indicated that the pool jacuzzi area was undergoing renovations so we never got access to full facility

4

Colleen

16 de mar. de 2024

·

A estadia foi de 2 noites

The pool was closed but not advertised at time of booking and stay. One of the reasons we chose the Valencia unfortunately.

The pool was closed but not advertised at time of booking and stay. One of the reasons we chose the Valencia unfortunately.

10

Michael

29 de dez. de 2023

·

A estadia foi de 1 noite

The pool is amazing. Jocelyn and Katherine took care of a problem we had with original room plus gifted us a bottle of wine. A service.

The pool is amazing. Jocelyn and Katherine took care of a problem we had with original room plus gifted us a bottle of wine. A service.

6

David

4 de ago. de 2025

·

A estadia foi de 2 noites

Fitness room is very weak. Staff great. Location great.

Fitness room is very weak. Staff great. Location great.

10

John

7 de ago. de 2023

·

A estadia foi de 1 noite

Fabulous hostelry on Santana Row to conclude our anniversary trip to Carmel. Only reservations, valet parking a bit pricey, and no clear instructions or access to ice for room. Room was large, inviting and spotlessly clean.

Fabulous hostelry on Santana Row to conclude our anniversary trip to Carmel. Only reservations, valet parking a bit pricey, and no clear instructions or access to ice for room. Room was large, inviting and spotlessly clean.

10

Lisa

5 de ago. de 2025

·

A estadia foi de 2 noites

This hotel was a complete gem! We had never been to San Jose before and Santana Row is lively and full of great restaurants and shops. We were in town for a concert. The hotel is right in the middle of all the activity and you feel like you are in a European village. Great service, beautiful rooftop bar and lovely comfortable rooms.

This hotel was a complete gem! We had never been to San Jose before and Santana Row is lively and full of great restaurants and shops. We were in town for a concert. The hotel is right in the middle of all the activity and you feel like you are in a European village. Great service, beautiful rooftop bar and lovely comfortable rooms.

8

Catharina

8 de abr. de 2024

·

A estadia foi de 10 noites

Pool closed Noisy

Pool closed Noisy

8

Aurora

11 de ago. de 2024

·

A estadia foi de 1 noite

Very nice property. Room a bit older. Rooftop bar very expensive. Third floor bar catered to young and trendy.

Very nice property. Room a bit older. Rooftop bar very expensive. Third floor bar catered to young and trendy.

4

Christine

27 de abr. de 2024

·

A estadia foi de 1 noite

Pool and hot tub were closed without any notice ahead of time. Dried blood or something brown on duvet cover. Yes, I have photos! Overpriced for what you get. Paid almost $500 with upgrades to be disappointed. If your hotel amenities are unavailable, maybe don’t charge all your fees?

Pool and hot tub were closed without any notice ahead of time. Dried blood or something brown on duvet cover. Yes, I have photos! Overpriced for what you get. Paid almost $500 with upgrades to be disappointed. If your hotel amenities are unavailable, maybe don’t charge all your fees?

8

Michael

17 de jul. de 2023

·

A estadia foi de 1 noite

Great hotel. Very nice room and everyone was extremely friendly. However we did have a few issues: 1) the valet took our luggage when we arrived but it took 45 minutes and a call to the front desk to get it delivered 2) then every time we needed the car we used the text link they provided to request it and I got a confirmation, but even with 20 mins in advance, it was never there for us. I even called the front desk once to ensure the valet would have the car requested but still we had to ask when we got out front. So lots of waiting for the car. 3) we had extended our stay by one day under a separate reservation. I emailed the hotel to make sure they combined it so we didn’t have any issues. They replied they would take care of it. But of course, they didn’t and we were locked out of our room one day and it took quite a while for them to get it corrected before we could get back in our room. Of course we were running late for dinner reservations at the time. Other than that the hotel and staff were great. But they do have some issues to work out.

Great hotel. Very nice room and everyone was extremely friendly. However we did have a few issues: 1) the valet took our luggage when we arrived but it took 45 minutes and a call to the front desk to get it delivered 2) then every time we needed the car we used the text link they provided to request it and I got a confirmation, but even with 20 mins in advance, it was never there for us. I even called the front desk once to ensure the valet would have the car requested but still we had to ask when we got out front. So lots of waiting for the car. 3) we had extended our stay by one day under a separate reservation. I emailed the hotel to make sure they combined it so we didn’t have any issues. They replied they would take care of it. But of course, they didn’t and we were locked out of our room one day and it took quite a while for them to get it corrected before we could get back in our room. Of course we were running late for dinner reservations at the time. Other than that the hotel and staff were great. But they do have some issues to work out.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

Muitas avaliações elogiam os quartos limpos e os cheiros agradáveis. Alguns relatam falhas como dutos empoeirados, roupa de cama manchada, serviço de quarto negligenciado e problemas de manutenção, como máquinas de café com defeito ou ralos lentos.

Avaliações dos hóspedes relacionadas

10

Jaewoo

27 de set. de 2024

·

A estadia foi de 1 noite

It was clean and convenient

It was clean and convenient

10

Catalina

18 de ago. de 2024

·

A estadia foi de 2 noites

The staff were great! Very friendly and helpful, provided information to the best of their knowledge and tried their best to make our stay comfortable and easy. We dined at Oveja Negra as well, unfortunately we were sat at a dirty table, although there were other options available too. As a restaurant manager myself, I was a little bummed by it but luckily the service was good. Valet staff and bouncers were great too, very friendly and helpful. Overall we enjoyed our stay.

The staff were great! Very friendly and helpful, provided information to the best of their knowledge and tried their best to make our stay comfortable and easy. We dined at Oveja Negra as well, unfortunately we were sat at a dirty table, although there were other options available too. As a restaurant manager myself, I was a little bummed by it but luckily the service was good. Valet staff and bouncers were great too, very friendly and helpful. Overall we enjoyed our stay.

6

ashley

26 de jul. de 2024

·

A estadia foi de 1 noite

Upon arrival, valet wasn’t the best. They didn’t communicate effectively. I had to ask how I’d retrieve my car and get my own luggage. When I got to the front desk, service was decent. The front desk wasn’t unfriendly but not friendly either. I didn’t get a full view overview of the property so a lot I found out from other guests. Lastly, my room was not very clean. It was stuffy and dusty. The vents were filled with dust too. I love Santana row and this hotel is very convenient for walking around and across the street to the mall. If not for the proximity to Santana row, I probably wouldn’t stay here again.

Upon arrival, valet wasn’t the best. They didn’t communicate effectively. I had to ask how I’d retrieve my car and get my own luggage. When I got to the front desk, service was decent. The front desk wasn’t unfriendly but not friendly either. I didn’t get a full view overview of the property so a lot I found out from other guests. Lastly, my room was not very clean. It was stuffy and dusty. The vents were filled with dust too. I love Santana row and this hotel is very convenient for walking around and across the street to the mall. If not for the proximity to Santana row, I probably wouldn’t stay here again.

10

Carlos

13 de out. de 2025

·

A estadia foi de 2 noites

Clean rooms and friendly staff

Clean rooms and friendly staff

10

CAMELLE

10 de out. de 2024

·

A estadia foi de 1 noite

Clean

Clean

8

Kimberly

10 de ago. de 2025

·

A estadia foi de 3 noites

Beautiful property. There for 3 nights and they never attempted to clean my room. AC broke

Beautiful property. There for 3 nights and they never attempted to clean my room. AC broke

4

Christine

27 de abr. de 2024

·

A estadia foi de 1 noite

Pool and hot tub were closed without any notice ahead of time. Dried blood or something brown on duvet cover. Yes, I have photos! Overpriced for what you get. Paid almost $500 with upgrades to be disappointed. If your hotel amenities are unavailable, maybe don’t charge all your fees?

Pool and hot tub were closed without any notice ahead of time. Dried blood or something brown on duvet cover. Yes, I have photos! Overpriced for what you get. Paid almost $500 with upgrades to be disappointed. If your hotel amenities are unavailable, maybe don’t charge all your fees?

8

Lucy

18 de nov. de 2024

·

A estadia foi de 1 noite

The hotel itself is lovely. It is in a very walkable area of Santa Clara. Four things that can be Improved upon. 1) ensure all rooms are in working order. The coffee pot was broken in that. It spilled water all over the counter and floor, but did not make coffee. The shower was a little backed up, which meant you were standing in a puddle of water while showering. The bathtub stopper was broken. If you wanted to take a bath, you could not. 2) Train the front desk personnel a bit more. The front desk didn’t have a lot of answers. They were nice, not extremely helpful. 3) Coordinate front desk and valet. We called the front desk to have our car brought up as is the protocol when checking out. We waited about five minutes and were approached by a valet person. He asked what kind of car we had. When we told him what kind of car we had, he said it would be about five minutes or so since we had just put in our request. We told him we called and put in our request at least 15 minutes prior. He showed us his handheld device that said we had just put our request in. Obviously, he was wrong and he was nice about it, but, this snaffu made us late, picking up our daughter. 4) Offer customers something to make up for the imperfections of their (our) stay. Anything small; a $50 credit, a room upgrade for “next time.” Anything. Something would be nice to make them (us) feel like coming back.

The hotel itself is lovely. It is in a very walkable area of Santa Clara. Four things that can be Improved upon. 1) ensure all rooms are in working order. The coffee pot was broken in that. It spilled water all over the counter and floor, but did not make coffee. The shower was a little backed up, which meant you were standing in a puddle of water while showering. The bathtub stopper was broken. If you wanted to take a bath, you could not. 2) Train the front desk personnel a bit more. The front desk didn’t have a lot of answers. They were nice, not extremely helpful. 3) Coordinate front desk and valet. We called the front desk to have our car brought up as is the protocol when checking out. We waited about five minutes and were approached by a valet person. He asked what kind of car we had. When we told him what kind of car we had, he said it would be about five minutes or so since we had just put in our request. We told him we called and put in our request at least 15 minutes prior. He showed us his handheld device that said we had just put our request in. Obviously, he was wrong and he was nice about it, but, this snaffu made us late, picking up our daughter. 4) Offer customers something to make up for the imperfections of their (our) stay. Anything small; a $50 credit, a room upgrade for “next time.” Anything. Something would be nice to make them (us) feel like coming back.

10

Sandra

8 de mai. de 2024

·

A estadia foi de 1 noite

Staff was all accommodating! The hotel is clean and smells pleasant.

Staff was all accommodating! The hotel is clean and smells pleasant.

10

Merve

30 de jun. de 2024

·

A estadia foi de 1 noite

The hotel staff was very kind, the amenities were clean and well put together. I highly recommend this place for business, fun, or even just some time with the family.

The hotel staff was very kind, the amenities were clean and well put together. I highly recommend this place for business, fun, or even just some time with the family.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Quartos elegantes e geralmente confortáveis, frequentemente espaçosos e com varandas. Alguns hóspedes acham os banheiros desatualizados ou os quartos médios para o preço, com ruído ocasional da vida noturna ou do tráfego e problemas intermitentes com o ar condicionado ou aquecedor.

Avaliações dos hóspedes relacionadas

8

Alice

21 de fev. de 2025

·

A estadia foi de 1 noite

Great location and staff, room a bit “tired.”

Great location and staff, room a bit “tired.”

10

Diane

22 de abr. de 2025

·

A estadia foi de 1 noite

We got a free upgrade and enjoyed a spacious king room with balcony overlooking a bit of the courtyard in this very busy and sometimes loud area. It was a Saturday night and everything got quiet by 11:30 p.m. The room was very beautiful and well designed. The beds were extremely comfortable. Valet parking at $55 - with in and out service - was the way to go in this cramped action-packed area. It's a fun, dynamic, and luxurious destination.

We got a free upgrade and enjoyed a spacious king room with balcony overlooking a bit of the courtyard in this very busy and sometimes loud area. It was a Saturday night and everything got quiet by 11:30 p.m. The room was very beautiful and well designed. The beds were extremely comfortable. Valet parking at $55 - with in and out service - was the way to go in this cramped action-packed area. It's a fun, dynamic, and luxurious destination.

6

Stefanie

11 de jan. de 2024

·

A estadia foi de 1 noite

The location is great. Walking distance to plenty of restaurants and shops. The staff is incredibly friendly. But the rooms are very outdated for the price they charge. The A/C alone should not be as loud as it was. The caulking in the bathroom is chipped/missing. The actual shower and sink looked and felt outdated. We paid for a late check out (3pm). That morning they had a fire alarm test and we were up and unable to sleep at 9am. We check out by 11am (regular check out time) and don’t get reimbursed for the late check out fees. TL;DR Underwhelmed. Great location but overpriced.

The location is great. Walking distance to plenty of restaurants and shops. The staff is incredibly friendly. But the rooms are very outdated for the price they charge. The A/C alone should not be as loud as it was. The caulking in the bathroom is chipped/missing. The actual shower and sink looked and felt outdated. We paid for a late check out (3pm). That morning they had a fire alarm test and we were up and unable to sleep at 9am. We check out by 11am (regular check out time) and don’t get reimbursed for the late check out fees. TL;DR Underwhelmed. Great location but overpriced.

10

john

5 de jan. de 2025

·

A estadia foi de 1 noite

Good sized room with tasteful decoration

Good sized room with tasteful decoration

6

Juan Ramón

23 de jan. de 2023

·

A estadia foi de 1 noite

I really really like Keoni at the lobby desk, his attention to us was supreme The room was ok the heater made a lot of noise the whole night 😏we couldn’t sleep

I really really like Keoni at the lobby desk, his attention to us was supreme The room was ok the heater made a lot of noise the whole night 😏we couldn’t sleep

6

Michael

25 de out. de 2025

·

A estadia foi de 3 noites

The stay was fine, but the hotel pricing is close to luxury and the property is not. The rooms are mediocre, bathrooms have nothing luxury whatsoever. It’s a $300 max /night property IMO.

The stay was fine, but the hotel pricing is close to luxury and the property is not. The rooms are mediocre, bathrooms have nothing luxury whatsoever. It’s a $300 max /night property IMO.

10

Danny

6 de abr. de 2025

·

A estadia foi de 1 noite

My stay here was exceptional. The hotel is beautiful and well decorated. The rooftop bar has a great view. The staff were very friendly and helpful. I had a room with an attached balcony and was a beautiful view of the street. The location is great. Plenty of shopping and restaurants around. Would definitely stay here again and highly recommend to others.

My stay here was exceptional. The hotel is beautiful and well decorated. The rooftop bar has a great view. The staff were very friendly and helpful. I had a room with an attached balcony and was a beautiful view of the street. The location is great. Plenty of shopping and restaurants around. Would definitely stay here again and highly recommend to others.

10

Yvonne

4 de nov. de 2025

·

A estadia foi de 1 noite

Beautiful room, comfortable bed, helpful staff.

Beautiful room, comfortable bed, helpful staff.

10

Judi

14 de mar. de 2025

·

A estadia foi de 1 noite

Absolutely wonderful check in.. spectacular room. Peaceful hotel and beautiful.

Absolutely wonderful check in.. spectacular room. Peaceful hotel and beautiful.

10

Varinder

29 de set. de 2025

·

A estadia foi de 1 noite

It was amazing except the Air conditioner seemed like was not working . It was pretty hot in the room .

It was amazing except the Air conditioner seemed like was not working . It was pretty hot in the room .

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

A equipe é frequentemente descrita como atenciosa, acolhedora e prestativa. No entanto, problemas recorrentes incluem valet lento ou inconsistente, pedidos não atendidos, reconhecimento desigual dos benefícios e a necessidade de pedir compensação após interrupções.

Avaliações dos hóspedes relacionadas

10

Gianna

24 de dez. de 2024

·

A estadia foi de 1 noite

they upgraded us for our anniversary and room was gorgeous and so was the view! Room was super clean and comfortable the bed felt amazing ! The staff was amazing and made us feel comfortable and welcomed!

they upgraded us for our anniversary and room was gorgeous and so was the view! Room was super clean and comfortable the bed felt amazing ! The staff was amazing and made us feel comfortable and welcomed!

10

Karina

24 de ago. de 2025

·

A estadia foi de 1 noite

I can't say that I received any of the VIP Access benefits. Other than that, hotel is in a great location. Access to lots of nightlife and also spas, if quiet and relaxing is what you are looking for.

I can't say that I received any of the VIP Access benefits. Other than that, hotel is in a great location. Access to lots of nightlife and also spas, if quiet and relaxing is what you are looking for.

6

Mike

19 de jul. de 2023

·

A estadia foi de 1 noite

Great hotel - amazing room and common areas, very friendly staff and perfect location. However they still have a lot of irritating snags to work out in their processes as I encountered many issues during my stay. The valet service was never ready with our car despite requesting 20 mins early. It took 45 mins and a call to the front desk to get our bags delivered to our room. They screwed up our reservation which led to us being locked out of our room for awhile one day. Otherwise a great hotel but they can’t seem to get things right, even when you confirm the details.

Great hotel - amazing room and common areas, very friendly staff and perfect location. However they still have a lot of irritating snags to work out in their processes as I encountered many issues during my stay. The valet service was never ready with our car despite requesting 20 mins early. It took 45 mins and a call to the front desk to get our bags delivered to our room. They screwed up our reservation which led to us being locked out of our room for awhile one day. Otherwise a great hotel but they can’t seem to get things right, even when you confirm the details.

6

Georgia

16 de jul. de 2025

·

A estadia foi de 3 noites

The location and reputation of the hotel had me so excited to stay. Every person we encountered was very nice. Unfortunately, the service was not great. We called down for water and extra pillows on night one. We were told we would have to pay for waters if they brought them up but we could come to the front desk and get them free. We never got the pillows. We stayed for 3 nights. I could go on but it I will just say it doesn’t get better. The outstanding Valets were responsive, cheerful and incredibly helpful.

The location and reputation of the hotel had me so excited to stay. Every person we encountered was very nice. Unfortunately, the service was not great. We called down for water and extra pillows on night one. We were told we would have to pay for waters if they brought them up but we could come to the front desk and get them free. We never got the pillows. We stayed for 3 nights. I could go on but it I will just say it doesn’t get better. The outstanding Valets were responsive, cheerful and incredibly helpful.

10

Kaalyn

1 de set. de 2025

·

A estadia foi de 1 noite

Absolutely gorgeous hotel. On par with the quality I expected. I was greeted immediately upon pulling up to the valet. Someone helped me with my luggage and the bell staff made sure it got to my room after I was checked in. Staff was so polite and helpful. I was given water and a property orientation. Room is beautiful and comfortable

Absolutely gorgeous hotel. On par with the quality I expected. I was greeted immediately upon pulling up to the valet. Someone helped me with my luggage and the bell staff made sure it got to my room after I was checked in. Staff was so polite and helpful. I was given water and a property orientation. Room is beautiful and comfortable

10

Judith

29 de mai. de 2025

·

A estadia foi de 3 noites

Staff should all be proud of themselves! Outstanding!

Staff should all be proud of themselves! Outstanding!

8

Tiffany

8 de jun. de 2025

·

A estadia foi de 2 noites

We were so excited to have a stay-cation. Other than the check-in process (over an hour after the promised time), our stay was great!

We were so excited to have a stay-cation. Other than the check-in process (over an hour after the promised time), our stay was great!

10

cassandra

18 de mai. de 2025

·

A estadia foi de 1 noite

Check-in was a fast and easy process. Hotel staffing were friendly and helpful with everything.

Check-in was a fast and easy process. Hotel staffing were friendly and helpful with everything.

10

Carina

30 de mai. de 2024

·

A estadia foi de 1 noite

The property is beautiful and in a prime location for dining and shopping. The staff was excellent and very friendly throughout my stay.

The property is beautiful and in a prime location for dining and shopping. The staff was excellent and very friendly throughout my stay.

8

Michael

17 de jul. de 2023

·

A estadia foi de 1 noite

Great hotel. Very nice room and everyone was extremely friendly. However we did have a few issues: 1) the valet took our luggage when we arrived but it took 45 minutes and a call to the front desk to get it delivered 2) then every time we needed the car we used the text link they provided to request it and I got a confirmation, but even with 20 mins in advance, it was never there for us. I even called the front desk once to ensure the valet would have the car requested but still we had to ask when we got out front. So lots of waiting for the car. 3) we had extended our stay by one day under a separate reservation. I emailed the hotel to make sure they combined it so we didn’t have any issues. They replied they would take care of it. But of course, they didn’t and we were locked out of our room one day and it took quite a while for them to get it corrected before we could get back in our room. Of course we were running late for dinner reservations at the time. Other than that the hotel and staff were great. But they do have some issues to work out.

Great hotel. Very nice room and everyone was extremely friendly. However we did have a few issues: 1) the valet took our luggage when we arrived but it took 45 minutes and a call to the front desk to get it delivered 2) then every time we needed the car we used the text link they provided to request it and I got a confirmation, but even with 20 mins in advance, it was never there for us. I even called the front desk once to ensure the valet would have the car requested but still we had to ask when we got out front. So lots of waiting for the car. 3) we had extended our stay by one day under a separate reservation. I emailed the hotel to make sure they combined it so we didn’t have any issues. They replied they would take care of it. But of course, they didn’t and we were locked out of our room one day and it took quite a while for them to get it corrected before we could get back in our room. Of course we were running late for dinner reservations at the time. Other than that the hotel and staff were great. But they do have some issues to work out.

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Posição amplamente elogiada no coração de Santana Row, com fácil acesso a lojas, restaurantes, vida noturna e atrações próximas, como a Winchester Mystery House. A área animada pode trazer algum ruído para determinados quartos.

Avaliações dos hóspedes relacionadas

8

Karen

21 de set. de 2025

·

A estadia foi de 1 noite

I was just passing through visiting friends and wanted a more lux experience so I booked a room here. I had a great stay overall. It was a weekday in August so it was kinda dead. I was the only one at the pool for a few hours. They don’t have actual pool service for food but you can order room service from a phone by the pool and they will deliver to the pool, but be very clear where you are because they delivered mine to my room and I waited over an hour before I realized it wasn’t coming. Because it was in my room. Also they had a “water emergency” and advised the water would be shut off at 9 am. I had planned to hang out at this pricey hotel until checkout but had to scrap that plan. Instead of just offering compensation I had to ask for it - they just comped my valet. I didn’t complain that I wanted money off the room. Mostly because my name is Karen. 😝 Also, this location is great, cute shopping and eating nearby and the mysterious Winchester House is walkable.

I was just passing through visiting friends and wanted a more lux experience so I booked a room here. I had a great stay overall. It was a weekday in August so it was kinda dead. I was the only one at the pool for a few hours. They don’t have actual pool service for food but you can order room service from a phone by the pool and they will deliver to the pool, but be very clear where you are because they delivered mine to my room and I waited over an hour before I realized it wasn’t coming. Because it was in my room. Also they had a “water emergency” and advised the water would be shut off at 9 am. I had planned to hang out at this pricey hotel until checkout but had to scrap that plan. Instead of just offering compensation I had to ask for it - they just comped my valet. I didn’t complain that I wanted money off the room. Mostly because my name is Karen. 😝 Also, this location is great, cute shopping and eating nearby and the mysterious Winchester House is walkable.

10

Jose

25 de mai. de 2025

·

A estadia foi de 1 noite

The location right on Santana Row.

The location right on Santana Row.

10

Brian

19 de abr. de 2025

·

A estadia foi de 2 noites

Beautiful hotel in downtown SJ. Everything was great. Close to all of the great shopping !

Beautiful hotel in downtown SJ. Everything was great. Close to all of the great shopping !

10

Tuvan

14 de mai. de 2024

·

A estadia foi de 5 noites

Wonderful experiences. Very good location with shopping and dining options

Wonderful experiences. Very good location with shopping and dining options

10

Michelle

25 de mar. de 2025

·

A estadia foi de 1 noite

Central location

Central location

10

Liliya

25 de jul. de 2025

·

A estadia foi de 1 noite

Love the proximity to everything

Love the proximity to everything

10

Jenna

1 de set. de 2024

·

A estadia foi de 1 noite

Great location!

Great location!

8

anthony

30 de ago. de 2025

·

A estadia foi de 2 noites

Extremely convenient location. More shopping and fine restaurants in a 2 block radius than I’ve ever experienced.

Extremely convenient location. More shopping and fine restaurants in a 2 block radius than I’ve ever experienced.

10

Husein

3 de out. de 2025

·

A estadia foi de 3 noites

Great hotel on amazing location!

Great hotel on amazing location!

10

Jason

2 de mar. de 2025

·

A estadia foi de 1 noite

Incredibly convenient location for touring the Winchester mystery house and shopping!

Incredibly convenient location for touring the Winchester mystery house and shopping!

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

A refeição no local é frequentemente apreciada, incluindo um agradável café da manhã no pátio e refeições saborosas, mas vários hóspedes acham as bebidas e o bar no telhado caros e observam horários de encerramento do café da manhã ou experiências inconsistentes.

Avaliações dos hóspedes relacionadas

10

Amy

19 de out. de 2025

·

A estadia foi de 1 noite

Nice, stylish hotel. Attentive staff and good service. Drinks are overpriced: $30 for a Kentucky Mule?

Nice, stylish hotel. Attentive staff and good service. Drinks are overpriced: $30 for a Kentucky Mule?

10

Alice

24 de out. de 2023

·

A estadia foi de 1 noite

Very nice high-end hotel in a great location with extremely attentive, friendly staff. Food in the restaurant (dinner) was very good and the atmosphere for outside seating was great. Inside seating, less appealing.

Very nice high-end hotel in a great location with extremely attentive, friendly staff. Food in the restaurant (dinner) was very good and the atmosphere for outside seating was great. Inside seating, less appealing.

6

Richard

13 de dez. de 2023

·

A estadia foi de 2 noites

balcony windows need weather stripping. Breakfast was bad. The rooms were sleek, but not functional.

balcony windows need weather stripping. Breakfast was bad. The rooms were sleek, but not functional.

8

Donnica

1 de set. de 2024

·

A estadia foi de 1 noite

I had to ask about Expedia amenities. Request complete ignored for room upgrade. 20 food/bev credit finally found. No signature drink offered. Service in restaurant and food was great.

I had to ask about Expedia amenities. Request complete ignored for room upgrade. 20 food/bev credit finally found. No signature drink offered. Service in restaurant and food was great.

10

valerie

28 de out. de 2024

·

A estadia foi de 1 noite

Room was exceptionally dark and quiet, comfortable bed, good restaurant, very convenient.

Room was exceptionally dark and quiet, comfortable bed, good restaurant, very convenient.

10

Catalina

18 de ago. de 2024

·

A estadia foi de 2 noites

The staff were great! Very friendly and helpful, provided information to the best of their knowledge and tried their best to make our stay comfortable and easy. We dined at Oveja Negra as well, unfortunately we were sat at a dirty table, although there were other options available too. As a restaurant manager myself, I was a little bummed by it but luckily the service was good. Valet staff and bouncers were great too, very friendly and helpful. Overall we enjoyed our stay.

The staff were great! Very friendly and helpful, provided information to the best of their knowledge and tried their best to make our stay comfortable and easy. We dined at Oveja Negra as well, unfortunately we were sat at a dirty table, although there were other options available too. As a restaurant manager myself, I was a little bummed by it but luckily the service was good. Valet staff and bouncers were great too, very friendly and helpful. Overall we enjoyed our stay.

8

Aurora

11 de ago. de 2024

·

A estadia foi de 1 noite

Very nice property. Room a bit older. Rooftop bar very expensive. Third floor bar catered to young and trendy.

Very nice property. Room a bit older. Rooftop bar very expensive. Third floor bar catered to young and trendy.

10

ENEIDA

9 de set. de 2023

·

A estadia foi de 1 noite

It was beautiful it's another one of my favorite place's now very comfortable and pleasant the service was excellent. Parking is a bit awkward but once there was room to get valet parking was great.Extremely Loved the hotel and everything they had to offer Can't wait to stay there again....Breakfast at the hotel very delicious.Thank you

It was beautiful it's another one of my favorite place's now very comfortable and pleasant the service was excellent. Parking is a bit awkward but once there was room to get valet parking was great.Extremely Loved the hotel and everything they had to offer Can't wait to stay there again....Breakfast at the hotel very delicious.Thank you

10

Dawn

31 de jul. de 2024

·

A estadia foi de 1 noite

Hotel Valencia was excellent! The beautiful courtyard area for breakfast felt like we were in Europe. The upstairs bar had an excellent after dinner club like vibe. The shopping and restaurant selections were amazing too. We had a balcony overlooking the area with Palm trees and mountains in the distance. Would highly recommend.

Hotel Valencia was excellent! The beautiful courtyard area for breakfast felt like we were in Europe. The upstairs bar had an excellent after dinner club like vibe. The shopping and restaurant selections were amazing too. We had a balcony overlooking the area with Palm trees and mountains in the distance. Would highly recommend.

8

Mindy

14 de ago. de 2025

·

A estadia foi de 1 noite

Comfy bed, nice outdoor pool area and jacuzzi. Got downstairs for breakfast at 11:08 am and they woukd not serve me any breakfast since it stopped at 11 . Not even a muffin . Lunch menu available was not something I could eat first thing of the day .

Comfy bed, nice outdoor pool area and jacuzzi. Got downstairs for breakfast at 11:08 am and they woukd not serve me any breakfast since it stopped at 11 . Not even a muffin . Lunch menu available was not something I could eat first thing of the day .

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

10

Jose

há 2 semanas

·

A estadia foi de 1 noite

great experience! Perfect location for our trip. We hope to return and stay longer.

great experience! Perfect location for our trip. We hope to return and stay longer.

10

Deborah

1 de ago. de 2026

·

A estadia foi de 1 noite

Hotel right on Santana Row. Convenient for shopping, pool side and jacuzzi nice, Room modern and well maintained. Valet parking, great restaurants and shopping. Staff very nice.

Hotel right on Santana Row. Convenient for shopping, pool side and jacuzzi nice, Room modern and well maintained. Valet parking, great restaurants and shopping. Staff very nice.

10

David

23 de jul. de 2026

·

A estadia foi de 1 noite

Beautiful hotel in the middle of Santana Row. Incredibly safe area with lots to do.

Beautiful hotel in the middle of Santana Row. Incredibly safe area with lots to do.

8

Philippa

21 de jul. de 2026

·

A estadia foi de 3 noites

Was very nice but could use some upgrades

Was very nice but could use some upgrades

8

Jason

19 de jul. de 2026

·

A estadia foi de 2 noites

A see and be seen location, but it's still very nice.

A see and be seen location, but it's still very nice.

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 15:00 a 02:00

Antes das 12:00

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que pode solicitar.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

setembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $967	15 $1.133	16 $857	17 $777	18 $480	19 $586
20 $320	21 $405	22 $940	23 $1.028	24 $908	25 $349	26 $368
27 $333	28 $476	29 $573	30 $525

outubro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.

Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.

O check-in deve ser efetuado por alguém com uma idade mínima de 21 anos.

Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
O nome que consta do cartão de crédito usado no momento do registo de entrada para pagamento de despesas adicionais deverá ser o nome principal na reserva do quarto
Este alojamento aceita cartões de crédito; não se aceita numerário
O alojamento dispõe dos seguintes elementos de segurança: extintor, detetor de fumo e kit de primeiros socorros.
Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado

A piscina está aberta das 6:00 às 22:00.
O alojamento dispõe de quartos contíguos/comunicantes, sujeitos a disponibilidade. Contacte diretamente o alojamento através do número de telefone incluído na confirmação de reserva.
Acesso aos quartos através de dispositivo móvel.
O alojamento disponibiliza check-in sem contacto e check-out sem contacto.

Tarifa de pequeno-almoço preparado no momento: 8 USD por adulto e 15 USD por criança (valores aproximados)
Tarifa de estacionamento com motorista: 59.54 USD por noite (entradas e saídas ilimitadas)
Estadia de animais de estimação: 150 USD por animal, por estadia
Os animais de serviço estão isentos de taxas
Cama desdobrável: 30.0 USD por noite

A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.