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Hotel Valencia Santana Row, Valencia Collection

391 US$

/natt

Snitt för oktober

Hotel Valencia Santana Row, Valencia Collection - Image 1

Hotel Valencia Santana Row, Valencia Collection - Rum

Hotel Valencia Santana Row, Valencia Collection - Rum

Hotel Valencia Santana Row, Valencia Collection - Pool

Hotel Valencia Santana Row, Valencia Collection - Restaurang

Priser för Hotel Valencia Santana Row, Valencia Collection

Välj datum för att se priser och tillgänglighet.

391 US$

/natt

Snitt för oktober

Genomsnittliga priser per månad

På Hotel Valencia Santana Row, Valencia Collection är priset per natt i genomsnitt 327 US$ under den billigaste månaden (augusti) och 470 US$ under den dyraste månaden (juni), baserat på de senaste 12 månaderna.

Genomsnittligt pris per natt på Hotel Valencia Santana Row, Valencia Collection efter månad, senaste 12 månaderna (USD)
Månad	Genomsnittligt pris
januari	377 US$
februari	460 US$
mars	459 US$
april	388 US$
maj	363 US$
juni	470 US$
juli	341 US$
augusti	327 US$
september	468 US$
oktober	391 US$
november	376 US$
december	357 US$

Dyrast: juni (ca 470 US$)

Billigast: augusti (ca 327 US$)

Om detta boende

Här har du tillgång till fritidsnöjen som utomhuspool och fitnesscenter. Detta hotell i medelhavsstil har även gratis wi-fi, conciergetjänster och bröllopstjänster.

Parkering
Restaurang
Pool
Business center
Rumservice
Parkeringsservice

Läge

355 Santana Row, San Jose, Kalifornien, USA

Santana Row Shopping Center (0.1 miles)

Silicon Valley (0.1 miles)

Westfield Valley Fair Shopping Mall (0.2 miles)

Winchester Mystery House (0.3 miles)

Santa Clara Valley Medical Center (1.5 miles)

San Jose Municipal Rose Garden (1.7 miles)

Mer platsinformation

Rumsalternativ

5

Standardrum - 1 kingsize-säng (Communication Room)

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 3

355 ft²

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

8

Traditionellt dubbelrum

Information om rummet

2 Dubbelsängar

Sovplats 4

355 ft²

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

5

Standardrum - 1 kingsize-säng - tillgänglighetsanpassat

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 3

355 ft²

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

5

Standardrum - 1 kingsize-säng - balkong

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 3

355 ft²

Balkong

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

8

Traditionellt rum - 1 kingsize-säng

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 3

355 ft²

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

Gästrecensioner för Hotel Valencia Santana Row, Valencia Collection

8.8

Fantastiskt

Baserat på 1 001 verifierade recensioner

Vem bor här?

Företag

31%

Par

34%

Familj

21%

Grupper

9%

Ensamresande

3%

Vad gäster tycker

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Resenärer berömmer Hotel Valencia Santana Row för sitt oslagbara läge i Santana Row, stilfulla rum med balkonger och generellt vänlig service. De noterar också den livliga omgivningen, enstaka störande ljud och vissa underhålls- eller bekvämlighetsrelaterade problem som hindrar det från att nå fulländad lyx.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

Vad gäster tycker

Resenärer berömmer Hotel Valencia Santana Row för sitt oslagbara läge i Santana Row, stilfulla rum med balkonger och generellt vänlig service. De noterar också den livliga omgivningen, enstaka störande ljud och vissa underhålls- eller bekvämlighetsrelaterade problem som hindrar det från att nå fulländad lyx.

Städningen är oftast av hög kvalitet, även om vissa gäster rapporterar dammiga ventilationsdon, bortglömd städning eller daterade badrum. Faciliteter som takbaren och poolen är populära, men det finns rapporter om poolstängningar, ett anspråkslöst gym, dyr betjäning och begränsad service vid poolen. Förvänta dig en stilfull och bekväm bas med en livlig omgivning och enstaka inkonsekvenser i service eller underhåll.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Faciliteter

Gästerna uppskattar takbaren och poolen, men flera recensioner nämner poolstängningar eller renoveringar och begränsad service vid poolen. Gymmet beskrivs som anspråkslöst och betjäningen är dyr och ibland långsam.

Relaterade gästrecensioner

8

Vanvy

18 mars 2024

·

Stannade 1 natt

Stay was amazing however hotels.com never indicated that the pool jacuzzi area was undergoing renovations so we never got access to full facility

Stay was amazing however hotels.com never indicated that the pool jacuzzi area was undergoing renovations so we never got access to full facility

4

Colleen

16 mars 2024

·

Stannade 2 nätter

The pool was closed but not advertised at time of booking and stay. One of the reasons we chose the Valencia unfortunately.

The pool was closed but not advertised at time of booking and stay. One of the reasons we chose the Valencia unfortunately.

10

Michael

29 dec. 2023

·

Stannade 1 natt

The pool is amazing. Jocelyn and Katherine took care of a problem we had with original room plus gifted us a bottle of wine. A service.

The pool is amazing. Jocelyn and Katherine took care of a problem we had with original room plus gifted us a bottle of wine. A service.

6

David

4 aug. 2025

·

Stannade 2 nätter

Fitness room is very weak. Staff great. Location great.

Fitness room is very weak. Staff great. Location great.

10

John

7 aug. 2023

·

Stannade 1 natt

Fabulous hostelry on Santana Row to conclude our anniversary trip to Carmel. Only reservations, valet parking a bit pricey, and no clear instructions or access to ice for room. Room was large, inviting and spotlessly clean.

Fabulous hostelry on Santana Row to conclude our anniversary trip to Carmel. Only reservations, valet parking a bit pricey, and no clear instructions or access to ice for room. Room was large, inviting and spotlessly clean.

10

Lisa

5 aug. 2025

·

Stannade 2 nätter

This hotel was a complete gem! We had never been to San Jose before and Santana Row is lively and full of great restaurants and shops. We were in town for a concert. The hotel is right in the middle of all the activity and you feel like you are in a European village. Great service, beautiful rooftop bar and lovely comfortable rooms.

This hotel was a complete gem! We had never been to San Jose before and Santana Row is lively and full of great restaurants and shops. We were in town for a concert. The hotel is right in the middle of all the activity and you feel like you are in a European village. Great service, beautiful rooftop bar and lovely comfortable rooms.

8

Catharina

8 apr. 2024

·

Stannade 10 nätter

Pool closed Noisy

Pool closed Noisy

8

Aurora

11 aug. 2024

·

Stannade 1 natt

Very nice property. Room a bit older. Rooftop bar very expensive. Third floor bar catered to young and trendy.

Very nice property. Room a bit older. Rooftop bar very expensive. Third floor bar catered to young and trendy.

4

Christine

27 apr. 2024

·

Stannade 1 natt

Pool and hot tub were closed without any notice ahead of time. Dried blood or something brown on duvet cover. Yes, I have photos! Overpriced for what you get. Paid almost $500 with upgrades to be disappointed. If your hotel amenities are unavailable, maybe don’t charge all your fees?

Pool and hot tub were closed without any notice ahead of time. Dried blood or something brown on duvet cover. Yes, I have photos! Overpriced for what you get. Paid almost $500 with upgrades to be disappointed. If your hotel amenities are unavailable, maybe don’t charge all your fees?

8

Michael

17 juli 2023

·

Stannade 1 natt

Great hotel. Very nice room and everyone was extremely friendly. However we did have a few issues: 1) the valet took our luggage when we arrived but it took 45 minutes and a call to the front desk to get it delivered 2) then every time we needed the car we used the text link they provided to request it and I got a confirmation, but even with 20 mins in advance, it was never there for us. I even called the front desk once to ensure the valet would have the car requested but still we had to ask when we got out front. So lots of waiting for the car. 3) we had extended our stay by one day under a separate reservation. I emailed the hotel to make sure they combined it so we didn’t have any issues. They replied they would take care of it. But of course, they didn’t and we were locked out of our room one day and it took quite a while for them to get it corrected before we could get back in our room. Of course we were running late for dinner reservations at the time. Other than that the hotel and staff were great. But they do have some issues to work out.

Great hotel. Very nice room and everyone was extremely friendly. However we did have a few issues: 1) the valet took our luggage when we arrived but it took 45 minutes and a call to the front desk to get it delivered 2) then every time we needed the car we used the text link they provided to request it and I got a confirmation, but even with 20 mins in advance, it was never there for us. I even called the front desk once to ensure the valet would have the car requested but still we had to ask when we got out front. So lots of waiting for the car. 3) we had extended our stay by one day under a separate reservation. I emailed the hotel to make sure they combined it so we didn’t have any issues. They replied they would take care of it. But of course, they didn’t and we were locked out of our room one day and it took quite a while for them to get it corrected before we could get back in our room. Of course we were running late for dinner reservations at the time. Other than that the hotel and staff were great. But they do have some issues to work out.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Renlighet

Många recensioner berömmer rena rum och behagliga dofter. Vissa rapporterar brister, som dammiga ventilationsdon, fläckiga sängkläder, bortglömd städning samt underhållsproblem som defekta kaffebryggare eller långsamma avlopp.

Relaterade gästrecensioner

10

Jaewoo

27 sep. 2024

·

Stannade 1 natt

It was clean and convenient

It was clean and convenient

10

Catalina

18 aug. 2024

·

Stannade 2 nätter

The staff were great! Very friendly and helpful, provided information to the best of their knowledge and tried their best to make our stay comfortable and easy. We dined at Oveja Negra as well, unfortunately we were sat at a dirty table, although there were other options available too. As a restaurant manager myself, I was a little bummed by it but luckily the service was good. Valet staff and bouncers were great too, very friendly and helpful. Overall we enjoyed our stay.

The staff were great! Very friendly and helpful, provided information to the best of their knowledge and tried their best to make our stay comfortable and easy. We dined at Oveja Negra as well, unfortunately we were sat at a dirty table, although there were other options available too. As a restaurant manager myself, I was a little bummed by it but luckily the service was good. Valet staff and bouncers were great too, very friendly and helpful. Overall we enjoyed our stay.

6

ashley

26 juli 2024

·

Stannade 1 natt

Upon arrival, valet wasn’t the best. They didn’t communicate effectively. I had to ask how I’d retrieve my car and get my own luggage. When I got to the front desk, service was decent. The front desk wasn’t unfriendly but not friendly either. I didn’t get a full view overview of the property so a lot I found out from other guests. Lastly, my room was not very clean. It was stuffy and dusty. The vents were filled with dust too. I love Santana row and this hotel is very convenient for walking around and across the street to the mall. If not for the proximity to Santana row, I probably wouldn’t stay here again.

Upon arrival, valet wasn’t the best. They didn’t communicate effectively. I had to ask how I’d retrieve my car and get my own luggage. When I got to the front desk, service was decent. The front desk wasn’t unfriendly but not friendly either. I didn’t get a full view overview of the property so a lot I found out from other guests. Lastly, my room was not very clean. It was stuffy and dusty. The vents were filled with dust too. I love Santana row and this hotel is very convenient for walking around and across the street to the mall. If not for the proximity to Santana row, I probably wouldn’t stay here again.

10

Carlos

13 okt. 2025

·

Stannade 2 nätter

Clean rooms and friendly staff

Clean rooms and friendly staff

10

CAMELLE

10 okt. 2024

·

Stannade 1 natt

Clean

Clean

8

Kimberly

10 aug. 2025

·

Stannade 3 nätter

Beautiful property. There for 3 nights and they never attempted to clean my room. AC broke

Beautiful property. There for 3 nights and they never attempted to clean my room. AC broke

4

Christine

27 apr. 2024

·

Stannade 1 natt

Pool and hot tub were closed without any notice ahead of time. Dried blood or something brown on duvet cover. Yes, I have photos! Overpriced for what you get. Paid almost $500 with upgrades to be disappointed. If your hotel amenities are unavailable, maybe don’t charge all your fees?

Pool and hot tub were closed without any notice ahead of time. Dried blood or something brown on duvet cover. Yes, I have photos! Overpriced for what you get. Paid almost $500 with upgrades to be disappointed. If your hotel amenities are unavailable, maybe don’t charge all your fees?

8

Lucy

18 nov. 2024

·

Stannade 1 natt

The hotel itself is lovely. It is in a very walkable area of Santa Clara. Four things that can be Improved upon. 1) ensure all rooms are in working order. The coffee pot was broken in that. It spilled water all over the counter and floor, but did not make coffee. The shower was a little backed up, which meant you were standing in a puddle of water while showering. The bathtub stopper was broken. If you wanted to take a bath, you could not. 2) Train the front desk personnel a bit more. The front desk didn’t have a lot of answers. They were nice, not extremely helpful. 3) Coordinate front desk and valet. We called the front desk to have our car brought up as is the protocol when checking out. We waited about five minutes and were approached by a valet person. He asked what kind of car we had. When we told him what kind of car we had, he said it would be about five minutes or so since we had just put in our request. We told him we called and put in our request at least 15 minutes prior. He showed us his handheld device that said we had just put our request in. Obviously, he was wrong and he was nice about it, but, this snaffu made us late, picking up our daughter. 4) Offer customers something to make up for the imperfections of their (our) stay. Anything small; a $50 credit, a room upgrade for “next time.” Anything. Something would be nice to make them (us) feel like coming back.

The hotel itself is lovely. It is in a very walkable area of Santa Clara. Four things that can be Improved upon. 1) ensure all rooms are in working order. The coffee pot was broken in that. It spilled water all over the counter and floor, but did not make coffee. The shower was a little backed up, which meant you were standing in a puddle of water while showering. The bathtub stopper was broken. If you wanted to take a bath, you could not. 2) Train the front desk personnel a bit more. The front desk didn’t have a lot of answers. They were nice, not extremely helpful. 3) Coordinate front desk and valet. We called the front desk to have our car brought up as is the protocol when checking out. We waited about five minutes and were approached by a valet person. He asked what kind of car we had. When we told him what kind of car we had, he said it would be about five minutes or so since we had just put in our request. We told him we called and put in our request at least 15 minutes prior. He showed us his handheld device that said we had just put our request in. Obviously, he was wrong and he was nice about it, but, this snaffu made us late, picking up our daughter. 4) Offer customers something to make up for the imperfections of their (our) stay. Anything small; a $50 credit, a room upgrade for “next time.” Anything. Something would be nice to make them (us) feel like coming back.

10

Sandra

8 maj 2024

·

Stannade 1 natt

Staff was all accommodating! The hotel is clean and smells pleasant.

Staff was all accommodating! The hotel is clean and smells pleasant.

10

Merve

30 juni 2024

·

Stannade 1 natt

The hotel staff was very kind, the amenities were clean and well put together. I highly recommend this place for business, fun, or even just some time with the family.

The hotel staff was very kind, the amenities were clean and well put together. I highly recommend this place for business, fun, or even just some time with the family.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Rum

Stilfulla och generellt bekväma rum, ofta rymliga och med balkonger. Vissa gäster tycker att badrummen är daterade eller att rummen är genomsnittliga för priset, med enstaka störande ljud från nattlivet eller trafiken samt intermittent AC eller värmeproblem.

Relaterade gästrecensioner

8

Alice

21 feb. 2025

·

Stannade 1 natt

Great location and staff, room a bit “tired.”

Great location and staff, room a bit “tired.”

10

Diane

22 apr. 2025

·

Stannade 1 natt

We got a free upgrade and enjoyed a spacious king room with balcony overlooking a bit of the courtyard in this very busy and sometimes loud area. It was a Saturday night and everything got quiet by 11:30 p.m. The room was very beautiful and well designed. The beds were extremely comfortable. Valet parking at $55 - with in and out service - was the way to go in this cramped action-packed area. It's a fun, dynamic, and luxurious destination.

We got a free upgrade and enjoyed a spacious king room with balcony overlooking a bit of the courtyard in this very busy and sometimes loud area. It was a Saturday night and everything got quiet by 11:30 p.m. The room was very beautiful and well designed. The beds were extremely comfortable. Valet parking at $55 - with in and out service - was the way to go in this cramped action-packed area. It's a fun, dynamic, and luxurious destination.

6

Stefanie

11 jan. 2024

·

Stannade 1 natt

The location is great. Walking distance to plenty of restaurants and shops. The staff is incredibly friendly. But the rooms are very outdated for the price they charge. The A/C alone should not be as loud as it was. The caulking in the bathroom is chipped/missing. The actual shower and sink looked and felt outdated. We paid for a late check out (3pm). That morning they had a fire alarm test and we were up and unable to sleep at 9am. We check out by 11am (regular check out time) and don’t get reimbursed for the late check out fees. TL;DR Underwhelmed. Great location but overpriced.

The location is great. Walking distance to plenty of restaurants and shops. The staff is incredibly friendly. But the rooms are very outdated for the price they charge. The A/C alone should not be as loud as it was. The caulking in the bathroom is chipped/missing. The actual shower and sink looked and felt outdated. We paid for a late check out (3pm). That morning they had a fire alarm test and we were up and unable to sleep at 9am. We check out by 11am (regular check out time) and don’t get reimbursed for the late check out fees. TL;DR Underwhelmed. Great location but overpriced.

10

john

5 jan. 2025

·

Stannade 1 natt

Good sized room with tasteful decoration

Good sized room with tasteful decoration

6

Juan Ramón

23 jan. 2023

·

Stannade 1 natt

I really really like Keoni at the lobby desk, his attention to us was supreme The room was ok the heater made a lot of noise the whole night 😏we couldn’t sleep

I really really like Keoni at the lobby desk, his attention to us was supreme The room was ok the heater made a lot of noise the whole night 😏we couldn’t sleep

6

Michael

25 okt. 2025

·

Stannade 3 nätter

The stay was fine, but the hotel pricing is close to luxury and the property is not. The rooms are mediocre, bathrooms have nothing luxury whatsoever. It’s a $300 max /night property IMO.

The stay was fine, but the hotel pricing is close to luxury and the property is not. The rooms are mediocre, bathrooms have nothing luxury whatsoever. It’s a $300 max /night property IMO.

10

Danny

6 apr. 2025

·

Stannade 1 natt

My stay here was exceptional. The hotel is beautiful and well decorated. The rooftop bar has a great view. The staff were very friendly and helpful. I had a room with an attached balcony and was a beautiful view of the street. The location is great. Plenty of shopping and restaurants around. Would definitely stay here again and highly recommend to others.

My stay here was exceptional. The hotel is beautiful and well decorated. The rooftop bar has a great view. The staff were very friendly and helpful. I had a room with an attached balcony and was a beautiful view of the street. The location is great. Plenty of shopping and restaurants around. Would definitely stay here again and highly recommend to others.

10

Yvonne

4 nov. 2025

·

Stannade 1 natt

Beautiful room, comfortable bed, helpful staff.

Beautiful room, comfortable bed, helpful staff.

10

Judi

14 mars 2025

·

Stannade 1 natt

Absolutely wonderful check in.. spectacular room. Peaceful hotel and beautiful.

Absolutely wonderful check in.. spectacular room. Peaceful hotel and beautiful.

10

Varinder

29 sep. 2025

·

Stannade 1 natt

It was amazing except the Air conditioner seemed like was not working . It was pretty hot in the room .

It was amazing except the Air conditioner seemed like was not working . It was pretty hot in the room .

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Service

Personalen beskrivs ofta som vänlig, välkomnande och hjälpsam. Återkommande problem inkluderar dock långsam eller inkonsekvent betjäning, ofullständiga önskemål, varierande erkännande av förmåner och behovet av att begära kompensation efter störningar.

Relaterade gästrecensioner

10

Gianna

24 dec. 2024

·

Stannade 1 natt

they upgraded us for our anniversary and room was gorgeous and so was the view! Room was super clean and comfortable the bed felt amazing ! The staff was amazing and made us feel comfortable and welcomed!

they upgraded us for our anniversary and room was gorgeous and so was the view! Room was super clean and comfortable the bed felt amazing ! The staff was amazing and made us feel comfortable and welcomed!

10

Karina

24 aug. 2025

·

Stannade 1 natt

I can't say that I received any of the VIP Access benefits. Other than that, hotel is in a great location. Access to lots of nightlife and also spas, if quiet and relaxing is what you are looking for.

I can't say that I received any of the VIP Access benefits. Other than that, hotel is in a great location. Access to lots of nightlife and also spas, if quiet and relaxing is what you are looking for.

6

Mike

19 juli 2023

·

Stannade 1 natt

Great hotel - amazing room and common areas, very friendly staff and perfect location. However they still have a lot of irritating snags to work out in their processes as I encountered many issues during my stay. The valet service was never ready with our car despite requesting 20 mins early. It took 45 mins and a call to the front desk to get our bags delivered to our room. They screwed up our reservation which led to us being locked out of our room for awhile one day. Otherwise a great hotel but they can’t seem to get things right, even when you confirm the details.

Great hotel - amazing room and common areas, very friendly staff and perfect location. However they still have a lot of irritating snags to work out in their processes as I encountered many issues during my stay. The valet service was never ready with our car despite requesting 20 mins early. It took 45 mins and a call to the front desk to get our bags delivered to our room. They screwed up our reservation which led to us being locked out of our room for awhile one day. Otherwise a great hotel but they can’t seem to get things right, even when you confirm the details.

6

Georgia

16 juli 2025

·

Stannade 3 nätter

The location and reputation of the hotel had me so excited to stay. Every person we encountered was very nice. Unfortunately, the service was not great. We called down for water and extra pillows on night one. We were told we would have to pay for waters if they brought them up but we could come to the front desk and get them free. We never got the pillows. We stayed for 3 nights. I could go on but it I will just say it doesn’t get better. The outstanding Valets were responsive, cheerful and incredibly helpful.

The location and reputation of the hotel had me so excited to stay. Every person we encountered was very nice. Unfortunately, the service was not great. We called down for water and extra pillows on night one. We were told we would have to pay for waters if they brought them up but we could come to the front desk and get them free. We never got the pillows. We stayed for 3 nights. I could go on but it I will just say it doesn’t get better. The outstanding Valets were responsive, cheerful and incredibly helpful.

10

Kaalyn

1 sep. 2025

·

Stannade 1 natt

Absolutely gorgeous hotel. On par with the quality I expected. I was greeted immediately upon pulling up to the valet. Someone helped me with my luggage and the bell staff made sure it got to my room after I was checked in. Staff was so polite and helpful. I was given water and a property orientation. Room is beautiful and comfortable

Absolutely gorgeous hotel. On par with the quality I expected. I was greeted immediately upon pulling up to the valet. Someone helped me with my luggage and the bell staff made sure it got to my room after I was checked in. Staff was so polite and helpful. I was given water and a property orientation. Room is beautiful and comfortable

10

Judith

29 maj 2025

·

Stannade 3 nätter

Staff should all be proud of themselves! Outstanding!

Staff should all be proud of themselves! Outstanding!

8

Tiffany

8 juni 2025

·

Stannade 2 nätter

We were so excited to have a stay-cation. Other than the check-in process (over an hour after the promised time), our stay was great!

We were so excited to have a stay-cation. Other than the check-in process (over an hour after the promised time), our stay was great!

10

cassandra

18 maj 2025

·

Stannade 1 natt

Check-in was a fast and easy process. Hotel staffing were friendly and helpful with everything.

Check-in was a fast and easy process. Hotel staffing were friendly and helpful with everything.

10

Carina

30 maj 2024

·

Stannade 1 natt

The property is beautiful and in a prime location for dining and shopping. The staff was excellent and very friendly throughout my stay.

The property is beautiful and in a prime location for dining and shopping. The staff was excellent and very friendly throughout my stay.

8

Michael

17 juli 2023

·

Stannade 1 natt

Great hotel. Very nice room and everyone was extremely friendly. However we did have a few issues: 1) the valet took our luggage when we arrived but it took 45 minutes and a call to the front desk to get it delivered 2) then every time we needed the car we used the text link they provided to request it and I got a confirmation, but even with 20 mins in advance, it was never there for us. I even called the front desk once to ensure the valet would have the car requested but still we had to ask when we got out front. So lots of waiting for the car. 3) we had extended our stay by one day under a separate reservation. I emailed the hotel to make sure they combined it so we didn’t have any issues. They replied they would take care of it. But of course, they didn’t and we were locked out of our room one day and it took quite a while for them to get it corrected before we could get back in our room. Of course we were running late for dinner reservations at the time. Other than that the hotel and staff were great. But they do have some issues to work out.

Great hotel. Very nice room and everyone was extremely friendly. However we did have a few issues: 1) the valet took our luggage when we arrived but it took 45 minutes and a call to the front desk to get it delivered 2) then every time we needed the car we used the text link they provided to request it and I got a confirmation, but even with 20 mins in advance, it was never there for us. I even called the front desk once to ensure the valet would have the car requested but still we had to ask when we got out front. So lots of waiting for the car. 3) we had extended our stay by one day under a separate reservation. I emailed the hotel to make sure they combined it so we didn’t have any issues. They replied they would take care of it. But of course, they didn’t and we were locked out of our room one day and it took quite a while for them to get it corrected before we could get back in our room. Of course we were running late for dinner reservations at the time. Other than that the hotel and staff were great. But they do have some issues to work out.

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Läge

Mycket berömt läge i hjärtat av Santana Row med enkel tillgång till shopping, restauranger, nattliv och närliggande sevärdheter som Winchester Mystery House. Det livliga området kan medföra en del buller i vissa rum.

Relaterade gästrecensioner

8

Karen

21 sep. 2025

·

Stannade 1 natt

I was just passing through visiting friends and wanted a more lux experience so I booked a room here. I had a great stay overall. It was a weekday in August so it was kinda dead. I was the only one at the pool for a few hours. They don’t have actual pool service for food but you can order room service from a phone by the pool and they will deliver to the pool, but be very clear where you are because they delivered mine to my room and I waited over an hour before I realized it wasn’t coming. Because it was in my room. Also they had a “water emergency” and advised the water would be shut off at 9 am. I had planned to hang out at this pricey hotel until checkout but had to scrap that plan. Instead of just offering compensation I had to ask for it - they just comped my valet. I didn’t complain that I wanted money off the room. Mostly because my name is Karen. 😝 Also, this location is great, cute shopping and eating nearby and the mysterious Winchester House is walkable.

I was just passing through visiting friends and wanted a more lux experience so I booked a room here. I had a great stay overall. It was a weekday in August so it was kinda dead. I was the only one at the pool for a few hours. They don’t have actual pool service for food but you can order room service from a phone by the pool and they will deliver to the pool, but be very clear where you are because they delivered mine to my room and I waited over an hour before I realized it wasn’t coming. Because it was in my room. Also they had a “water emergency” and advised the water would be shut off at 9 am. I had planned to hang out at this pricey hotel until checkout but had to scrap that plan. Instead of just offering compensation I had to ask for it - they just comped my valet. I didn’t complain that I wanted money off the room. Mostly because my name is Karen. 😝 Also, this location is great, cute shopping and eating nearby and the mysterious Winchester House is walkable.

10

Jose

25 maj 2025

·

Stannade 1 natt

The location right on Santana Row.

The location right on Santana Row.

10

Brian

19 apr. 2025

·

Stannade 2 nätter

Beautiful hotel in downtown SJ. Everything was great. Close to all of the great shopping !

Beautiful hotel in downtown SJ. Everything was great. Close to all of the great shopping !

10

Tuvan

14 maj 2024

·

Stannade 5 nätter

Wonderful experiences. Very good location with shopping and dining options

Wonderful experiences. Very good location with shopping and dining options

10

Michelle

25 mars 2025

·

Stannade 1 natt

Central location

Central location

10

Liliya

25 juli 2025

·

Stannade 1 natt

Love the proximity to everything

Love the proximity to everything

10

Jenna

1 sep. 2024

·

Stannade 1 natt

Great location!

Great location!

8

anthony

30 aug. 2025

·

Stannade 2 nätter

Extremely convenient location. More shopping and fine restaurants in a 2 block radius than I’ve ever experienced.

Extremely convenient location. More shopping and fine restaurants in a 2 block radius than I’ve ever experienced.

10

Husein

3 okt. 2025

·

Stannade 3 nätter

Great hotel on amazing location!

Great hotel on amazing location!

10

Jason

2 mars 2025

·

Stannade 1 natt

Incredibly convenient location for touring the Winchester mystery house and shopping!

Incredibly convenient location for touring the Winchester mystery house and shopping!

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Måltider

Restaurangen på plats är ofta uppskattad, inklusive en trevlig frukostgård och bra måltider, men flera gäster tycker att drinkarna och takbaren är dyra och noterar frukostavstängningar eller varierande upplevelser.

Relaterade gästrecensioner

10

Amy

19 okt. 2025

·

Stannade 1 natt

Nice, stylish hotel. Attentive staff and good service. Drinks are overpriced: $30 for a Kentucky Mule?

Nice, stylish hotel. Attentive staff and good service. Drinks are overpriced: $30 for a Kentucky Mule?

10

Alice

24 okt. 2023

·

Stannade 1 natt

Very nice high-end hotel in a great location with extremely attentive, friendly staff. Food in the restaurant (dinner) was very good and the atmosphere for outside seating was great. Inside seating, less appealing.

Very nice high-end hotel in a great location with extremely attentive, friendly staff. Food in the restaurant (dinner) was very good and the atmosphere for outside seating was great. Inside seating, less appealing.

6

Richard

13 dec. 2023

·

Stannade 2 nätter

balcony windows need weather stripping. Breakfast was bad. The rooms were sleek, but not functional.

balcony windows need weather stripping. Breakfast was bad. The rooms were sleek, but not functional.

8

Donnica

1 sep. 2024

·

Stannade 1 natt

I had to ask about Expedia amenities. Request complete ignored for room upgrade. 20 food/bev credit finally found. No signature drink offered. Service in restaurant and food was great.

I had to ask about Expedia amenities. Request complete ignored for room upgrade. 20 food/bev credit finally found. No signature drink offered. Service in restaurant and food was great.

10

valerie

28 okt. 2024

·

Stannade 1 natt

Room was exceptionally dark and quiet, comfortable bed, good restaurant, very convenient.

Room was exceptionally dark and quiet, comfortable bed, good restaurant, very convenient.

10

Catalina

18 aug. 2024

·

Stannade 2 nätter

The staff were great! Very friendly and helpful, provided information to the best of their knowledge and tried their best to make our stay comfortable and easy. We dined at Oveja Negra as well, unfortunately we were sat at a dirty table, although there were other options available too. As a restaurant manager myself, I was a little bummed by it but luckily the service was good. Valet staff and bouncers were great too, very friendly and helpful. Overall we enjoyed our stay.

The staff were great! Very friendly and helpful, provided information to the best of their knowledge and tried their best to make our stay comfortable and easy. We dined at Oveja Negra as well, unfortunately we were sat at a dirty table, although there were other options available too. As a restaurant manager myself, I was a little bummed by it but luckily the service was good. Valet staff and bouncers were great too, very friendly and helpful. Overall we enjoyed our stay.

8

Aurora

11 aug. 2024

·

Stannade 1 natt

Very nice property. Room a bit older. Rooftop bar very expensive. Third floor bar catered to young and trendy.

Very nice property. Room a bit older. Rooftop bar very expensive. Third floor bar catered to young and trendy.

10

ENEIDA

9 sep. 2023

·

Stannade 1 natt

It was beautiful it's another one of my favorite place's now very comfortable and pleasant the service was excellent. Parking is a bit awkward but once there was room to get valet parking was great.Extremely Loved the hotel and everything they had to offer Can't wait to stay there again....Breakfast at the hotel very delicious.Thank you

It was beautiful it's another one of my favorite place's now very comfortable and pleasant the service was excellent. Parking is a bit awkward but once there was room to get valet parking was great.Extremely Loved the hotel and everything they had to offer Can't wait to stay there again....Breakfast at the hotel very delicious.Thank you

10

Dawn

31 juli 2024

·

Stannade 1 natt

Hotel Valencia was excellent! The beautiful courtyard area for breakfast felt like we were in Europe. The upstairs bar had an excellent after dinner club like vibe. The shopping and restaurant selections were amazing too. We had a balcony overlooking the area with Palm trees and mountains in the distance. Would highly recommend.

Hotel Valencia was excellent! The beautiful courtyard area for breakfast felt like we were in Europe. The upstairs bar had an excellent after dinner club like vibe. The shopping and restaurant selections were amazing too. We had a balcony overlooking the area with Palm trees and mountains in the distance. Would highly recommend.

8

Mindy

14 aug. 2025

·

Stannade 1 natt

Comfy bed, nice outdoor pool area and jacuzzi. Got downstairs for breakfast at 11:08 am and they woukd not serve me any breakfast since it stopped at 11 . Not even a muffin . Lunch menu available was not something I could eat first thing of the day .

Comfy bed, nice outdoor pool area and jacuzzi. Got downstairs for breakfast at 11:08 am and they woukd not serve me any breakfast since it stopped at 11 . Not even a muffin . Lunch menu available was not something I could eat first thing of the day .

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

10

Norma

för 2 veckor sedan

·

Stannade 1 natt

My whole experience at the València Hotel was Top Notch and I would definitely stay here again!!

My whole experience at the València Hotel was Top Notch and I would definitely stay here again!!

8

Keith

för 3 veckor sedan

·

Stannade 1 natt

Lovely property set in the heart of Santana row . Central courtyard a very European feel . The real downside is rather old styled set up in the bathroom . No separate shower , instead shower in the bath with curtain - not ideal or very modern

Lovely property set in the heart of Santana row . Central courtyard a very European feel . The real downside is rather old styled set up in the bathroom . No separate shower , instead shower in the bath with curtain - not ideal or very modern

10

Gustav

för 3 veckor sedan

·

Stannade 1 natt

Breakfast was only $20 for room service and arrived quickly! Such a nice hotel…

Breakfast was only $20 for room service and arrived quickly! Such a nice hotel…

10

Dana

20 sep. 2026

·

Stannade 1 natt

The rooms are lovely. I just stayed one night, and I found the staff to be very welcoming, plentiful, and friendly! I will come back and stay for a longer visit in the future and partake of the bar and restaurant.

The rooms are lovely. I just stayed one night, and I found the staff to be very welcoming, plentiful, and friendly! I will come back and stay for a longer visit in the future and partake of the bar and restaurant.

8

Gustav

5 sep. 2026

·

Stannade 1 natt

Amazing place, great pool and location! They tried to charge me for two vehicles in valet parking ($50 each) when there was only one. Top tip: There’s a parking garage around the corner that only costs $15 for the night…

Amazing place, great pool and location! They tried to charge me for two vehicles in valet parking ($50 each) when there was only one. Top tip: There’s a parking garage around the corner that only costs $15 for the night…

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Priser för kommande datum

oktober 2026

sö	må	ti	on	to	fr	lö
				1	2	3
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11	12	13	14	15	16	17
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25	26	27	28	29 $288	30 $276	31 $276

november 2026

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