KOI Resort & Residence Da Nang - Inclusive Spa access
86 US$
/ noche
Promedio para octubre
Precios para KOI Resort & Residence Da Nang - Inclusive Spa access
Selecciona fechas para ver precios y disponibilidad
86 US$
/ noche
Promedio para octubre
Precios medios mensuales
En KOI Resort & Residence Da Nang - Inclusive Spa access, los precios por noche son de 80 US$ de media en el mes más barato (febrero) y de 149 US$ en el mes más caro (julio), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 81 US$ |
| febrero | 80 US$ |
| marzo | 82 US$ |
| abril | 87 US$ |
| mayo | 84 US$ |
| junio | 124 US$ |
| julio | 149 US$ |
| agosto | 121 US$ |
| septiembre | 94 US$ |
| octubre | 86 US$ |
| noviembre | 84 US$ |
| diciembre | 90 US$ |
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oct · 86 US$
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Más caro: julio (aprox. 149 US$)
Más barato: febrero (aprox. 80 US$)
Acerca de esta propiedad
Disfruta de tus momentos de ocio con instalaciones como una piscina al aire libre, baño turco y gimnasio. Encontrarás además conexión a Internet wifi gratis, servicios de conserjería y un salón de eventos. Estarás en la playa en un abrir y ...
Servicios
Disfruta de tus momentos de ocio con instalaciones como una piscina al aire libre, baño turco y gimnasio. Encontrarás además conexión a Internet wifi gratis, servicios de conserjería y un salón de eventos. Estarás en la playa en un abrir y cerrar de ojos gracias al servicio de transporte gratuito.
Servicios empresariales
Tendrás tintorería, un servicio de recepción las 24 horas y consigna de equipaje a tu disposición. Las instalaciones para eventos de este complejo turístico incluyen centro de conferencias y 4 salas de reuniones. Hay un aparcamiento con asistencia gratuito disponible.
Comida
Acércate a uno de los 3 restaurantes de este complejo turístico para comer algo, o aprovecha el servicio de habitaciones con horario limitado. Disfruta de un detalle de bienvenida gratuito organizado por la recepción todos los días, donde podrás conocer a otros huéspedes mientras tomas un bocado. Relájate con un refresco del bar en la playa o de uno de los 3 bares con salón. Se ofrece un desayuno bufé gratuito todos los días de 06:30 a 09:30.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 174 habitaciones con aire acondicionado, minibar y Smart TV. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales digitales. El baño privado está provisto de artículos de higiene personal gratuitos y bidés. Entre las comodidades, se incluyen caja fuerte, escritorio y teléfono.
Ubicación
Si decides alojarte en KOI Resort & Residence Da Nang - Inclusive Spa access de Municipio de Da Nang, estarás a pie de playa, a apenas 3 min a pie de Playa de Non Nuoc y a 2 en coche de Playa My Khe. Además, este complejo de playa se encuentra a 5,2 km de Han River y a 9 km de Puente del Dragón.
Qué hay cerca
Montañas de Mármol(0.1 millas)
Playa de Non Nuoc(0.2 millas)
Templo budista Chùa Non Nước Ngũ Hành Sơn(0.3 millas)
Cueva Am Phu(0.3 millas)
Poblado de piedra de Non Nuoc(0.8 millas)
Playa My Khe(1 millas)
Club de Juegos Crown(1.7 millas)
Playa de Bac My An(2.5 millas)
Legend Da Nang Golf Resort(3 millas)
Han River(3.1 millas)
Playa Vanessa(3.1 millas)
Club de golf Montgomerie Links(3.5 millas)
Plaza Nguyễn Văn Thoại(4 millas)
Complejo Deportivo Tuyen Son(4.5 millas)
Puente Tran Thi Ly(4.7 millas)
El aeropuerto más cercano se encuentra en Aeropuerto Internacional de Da Nang (DAD)(7.2 millas)
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Servicio de habitaciones
Mostrador turístico
Ubicación
11 Trường Sa, Da Nang, Vietnam
Montañas de Mármol (0.1 millas)
Playa de Non Nuoc (0.2 millas)
Templo budista Chùa Non Nước Ngũ Hành Sơn (0.3 millas)
Cueva Am Phu (0.3 millas)
Poblado de piedra de Non Nuoc (0.8 millas)
Playa My Khe (1 millas)
Opciones de habitación
7
Bungalow estándar
3× Camas Dobles Extragrandes
1711 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
5
Villa Premier
3× Camas Dobles Extragrandes
2799 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independientePiscina privada
7
Apartamento presidencial
3× Camas Dobles Extragrandes
Capacidad: 6
Aire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independientePiscina privada
5
Estudio Signature
2 Camas Individuales
Capacidad: 3
452 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
5
Estudio Deluxe
2 Camas Individuales
Capacidad: 3
452 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
11
Villa de lujo
3× Camas Dobles Extragrandes
y 1 Cama Individual
Capacidad: 7
3122 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independientePiscina privada
10
Habitación Deluxe con 2 camas individuales
2 Camas Individuales
Capacidad: 3
484 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Bañera y ducha independientes
9
Suite Grand
1 Cama Doble Extragrande
Capacidad: 2
1722 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independientePiscina privada
6
Habitación Deluxe doble
1 Cama Doble Extragrande
Capacidad: 3
484 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Bañera y ducha independientes
15
Villa Premium
3× Camas Dobles Extragrandes
y 1 Cama Individual
Capacidad: 7
3111 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independientePiscina privada
11
Villa familiar
3× Camas Dobles Extragrandes
2788 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independientePiscina privada
5
Deluxe Studio with Mountain view
1 Cama Doble
Capacidad: 3
452 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
Reseñas de los huéspedes sobre KOI Resort & Residence Da Nang - Inclusive Spa access
8.3
Muy bueno
Basado en 2392 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Según las reseñas, KOI Resort & Residence Da Nang - Inclusive Spa access es elogiado por su personal amable, sus villas espaciosas, su ubicación frente a la playa y su abundante desayuno, pero los huéspedes también informan de una limpieza, un mantenimiento y un servicio inconsistentes, incluidos problemas con el aire acondicionado y el agua caliente.
Instalaciones
Limpieza
Habitaciones
Servicio
Ubicación
Comida
¿Te ha sido útil?
Opiniones de los huéspedes
Según las reseñas, KOI Resort & Residence Da Nang - Inclusive Spa access es elogiado por su personal amable, sus villas espaciosas, su ubicación frente a la playa y su abundante desayuno, pero los huéspedes también informan de una limpieza, un mantenimiento y un servicio inconsistentes, incluidos problemas con el aire acondicionado y el agua caliente.
Varias reseñas destacan unos jardines atractivos y una ubicación conveniente para las Marble Mountains, con Da Nang y Hoi An a poca distancia. Algunos señalan que las instalaciones aún se están poniendo en marcha o que son inconsistentes, incluyendo limitaciones en el gimnasio o el spa y, en ocasiones, aglomeraciones o agua turbia en la piscina. En general, espere una experiencia en un resort pintoresco, pero la fiabilidad puede variar.
Instalaciones
Limpieza
Habitaciones
Servicio
Ubicación
Comida
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Las piscinas, el acceso a la playa y los tratamientos de spa reciben elogios de varios huéspedes, y muchas villas incluyen piscinas privadas. Otros señalan que algunas instalaciones aún son limitadas, con problemas de climatización en el gimnasio o el spa y, en ocasiones, aglomeraciones o agua turbia en la piscina.
Reseñas de huéspedes relacionadas
10
Terence
30 sept 2025
·
Se alojó 4 noches
Sea was rough during rainy season. However hotel facilities meet all expectations. Meal choices were adequate. Koi resort is a place away from cities, yet a pleasant short distance from Danang and Hoi An. A relaxing 4 nights indeed.
Sea was rough during rainy season. However hotel facilities meet all expectations. Meal choices were adequate. Koi resort is a place away from cities, yet a pleasant short distance from Danang and Hoi An. A relaxing 4 nights indeed.
10
Brenda
1 abr 2025
·
Se alojó 3 noches
We had a lovely stay at Koi Resort Danang. The aesthetic of the resort is modern, luxurious, and thoughtfully designed—everything felt fresh and high-end. We stayed in a spacious 4-bedroom villa with a private pool, which offered amazing value compared to what you'd pay for a similar stay in places like Mexico. One of the biggest highlights was the complimentary breakfast buffet. It was incredibly generous with a wide variety of options, from Western staples to local Vietnamese dishes. Definitely something we looked forward to every morning! The staff were wonderful—friendly, helpful, and always kind to our two young kids (ages 4 and 5). There were daily kids' activities by the pool, which gave me time to relax and read. These activities do come at an extra cost, but we found them well worth it for the experience and convenience. The resort itself is very peaceful and quiet—almost surprisingly so. It felt a bit empty at times, but we actually appreciated the tranquility. While it is a bit removed from the main part of Da Nang, Grab rides were cheap and easy to arrange, so we had no trouble getting around. The room was clean and well-maintained, and we loved that we could easily adjust the air conditioning to our preference. The lush surroundings added to the relaxing vibe of the resort. Overall, this was a comfortable, serene, and luxurious stay with plenty of Western comforts. I would absolutely stay here again.
We had a lovely stay at Koi Resort Danang. The aesthetic of the resort is modern, luxurious, and thoughtfully designed—everything felt fresh and high-end. We stayed in a spacious 4-bedroom villa with a private pool, which offered amazing value compared to what you'd pay for a similar stay in places like Mexico. One of the biggest highlights was the complimentary breakfast buffet. It was incredibly generous with a wide variety of options, from Western staples to local Vietnamese dishes. Definitely something we looked forward to every morning! The staff were wonderful—friendly, helpful, and always kind to our two young kids (ages 4 and 5). There were daily kids' activities by the pool, which gave me time to relax and read. These activities do come at an extra cost, but we found them well worth it for the experience and convenience. The resort itself is very peaceful and quiet—almost surprisingly so. It felt a bit empty at times, but we actually appreciated the tranquility. While it is a bit removed from the main part of Da Nang, Grab rides were cheap and easy to arrange, so we had no trouble getting around. The room was clean and well-maintained, and we loved that we could easily adjust the air conditioning to our preference. The lush surroundings added to the relaxing vibe of the resort. Overall, this was a comfortable, serene, and luxurious stay with plenty of Western comforts. I would absolutely stay here again.
10
Ryan
4 ene 2025
·
Se alojó 1 noche
Here’s a good review for a resort in English: "I just had a fantastic stay at KOI Resort & Residence Da Nang. From the moment I arrived, I was greeted with warm hospitality from the staff. The room was beautifully decorated and spotless, with a stunning ocean view. The amenities, like the infinity pool and spa, were amazing and provided the perfect relaxation. The food at the restaurant was delicious, especially the fresh seafood. I will definitely be returning and recommending it to my friends!"
Here’s a good review for a resort in English: "I just had a fantastic stay at KOI Resort & Residence Da Nang. From the moment I arrived, I was greeted with warm hospitality from the staff. The room was beautifully decorated and spotless, with a stunning ocean view. The amenities, like the infinity pool and spa, were amazing and provided the perfect relaxation. The food at the restaurant was delicious, especially the fresh seafood. I will definitely be returning and recommending it to my friends!"
8
Bryan David
12 may 2024
·
Se alojó 4 noches
Ultimately positive. In its present state, probably a 3.5/5 rather than a 4/5, but the only way is forward for KOI Resort The staff are friendly, polite and try their best to be helpful. The room was big and clean with a nice balcony. The breakfast selection and setting are excellent, and the two pools are great KOI Resort is still clearly in its early stage. At the time of stay (May 6-10, 2024), the gym wasn't yet fully open (just a few cardio machines) and the spa hadn't yet opened either. The gym space has a lot of potential. A number of business facilities weren't yet open either Potentially a great stay a year from today when everything is fully set up. I feel like the hotel is barely running at 30% full capacity at this time
Ultimately positive. In its present state, probably a 3.5/5 rather than a 4/5, but the only way is forward for KOI Resort The staff are friendly, polite and try their best to be helpful. The room was big and clean with a nice balcony. The breakfast selection and setting are excellent, and the two pools are great KOI Resort is still clearly in its early stage. At the time of stay (May 6-10, 2024), the gym wasn't yet fully open (just a few cardio machines) and the spa hadn't yet opened either. The gym space has a lot of potential. A number of business facilities weren't yet open either Potentially a great stay a year from today when everything is fully set up. I feel like the hotel is barely running at 30% full capacity at this time
6
Anastasia Maria
7 ago 2024
·
Se alojó 3 noches
Beautiful facilities, pool and proximity to the beach. The bungalows are spacious. Food from the breakfast buffet is pretty good, decent spread. BUT- so many things went wrong during our stay. Our door lock stopped working twice. Key cards stopped working randomly. There were plumbing issues. Lots of the hardware in the bungalow was faulty, which is concerning considering this place just only opened in May (I stayed in August) The AC in the gym and the spa was broken, making it extremely uncomfortable. Occasional visits from lizards in the bungalow. The staff, however, even with their limited English, still tried their hardest to make our stay comfortable, regardless of the multiple mishaps. Especially Kim! She went above and beyond to make sure I had a nice birthday, and gave us her own personal # to personally contact her if we had any issues. I think this property has a long way to go though. I'd love to see it succeed... but more than half of the hotel was vacant and despite it looking luxurious, just as we started to relax and enjoy, there was yet another reminder that the hotel is not ready.
Beautiful facilities, pool and proximity to the beach. The bungalows are spacious. Food from the breakfast buffet is pretty good, decent spread. BUT- so many things went wrong during our stay. Our door lock stopped working twice. Key cards stopped working randomly. There were plumbing issues. Lots of the hardware in the bungalow was faulty, which is concerning considering this place just only opened in May (I stayed in August) The AC in the gym and the spa was broken, making it extremely uncomfortable. Occasional visits from lizards in the bungalow. The staff, however, even with their limited English, still tried their hardest to make our stay comfortable, regardless of the multiple mishaps. Especially Kim! She went above and beyond to make sure I had a nice birthday, and gave us her own personal # to personally contact her if we had any issues. I think this property has a long way to go though. I'd love to see it succeed... but more than half of the hotel was vacant and despite it looking luxurious, just as we started to relax and enjoy, there was yet another reminder that the hotel is not ready.
10
Thao
29 jun 2025
·
Se alojó 1 noche
Nice resort, excellent service. We stayed in the Grand Suite and very happy with it. The suite offered a great view of the beach, city, and Marble mountain. The beach is so beautiful. We loved everything here and will be back whenever we visit Da Nang.
Nice resort, excellent service. We stayed in the Grand Suite and very happy with it. The suite offered a great view of the beach, city, and Marble mountain. The beach is so beautiful. We loved everything here and will be back whenever we visit Da Nang.
2
gail
24 ago 2025
·
Se alojó 7 noches
The room itself was a good size with decent amenities, but the overall cleanliness of the resort was extremely disappointing. The hallways were filthy with visible dirt everywhere. When we checked in, I started sneezing immediately, and it only stopped after I personally cleaned every surface in the room myself. Housekeeping was inconsistent and poorly done. Even after they “cleaned,” I often had to go over everything again. Turndown service was hit-or-miss, and when I called to request basic items like towels or coffee, they would either forget or only show up after a very long wait. On one occasion, I had to request fresh towels because the ones originally provided had hair on them, which is completely unacceptable. The toiletries were also terrible, the shampoo smelled like dish soap, and the body wash did nothing for the skin. One particularly frustrating policy was that Grab (food delivery service) drivers were not allowed onto the premises. This is an unreasonable rule, especially for guests who don’t want to leave the resort but still need to eat. On a positive note, the breakfast buffet had a good variety of options and was enjoyable. The spa was also a highlight, I had a wonderful massage, and the spa staff were friendly and professional. However, the overall experience was overshadowed by the lack of cleanliness and poor service. It was also strange that we were only given one key at check-in despite being two guests.
The room itself was a good size with decent amenities, but the overall cleanliness of the resort was extremely disappointing. The hallways were filthy with visible dirt everywhere. When we checked in, I started sneezing immediately, and it only stopped after I personally cleaned every surface in the room myself. Housekeeping was inconsistent and poorly done. Even after they “cleaned,” I often had to go over everything again. Turndown service was hit-or-miss, and when I called to request basic items like towels or coffee, they would either forget or only show up after a very long wait. On one occasion, I had to request fresh towels because the ones originally provided had hair on them, which is completely unacceptable. The toiletries were also terrible, the shampoo smelled like dish soap, and the body wash did nothing for the skin. One particularly frustrating policy was that Grab (food delivery service) drivers were not allowed onto the premises. This is an unreasonable rule, especially for guests who don’t want to leave the resort but still need to eat. On a positive note, the breakfast buffet had a good variety of options and was enjoyable. The spa was also a highlight, I had a wonderful massage, and the spa staff were friendly and professional. However, the overall experience was overshadowed by the lack of cleanliness and poor service. It was also strange that we were only given one key at check-in despite being two guests.
6
Brett
23 abr 2025
·
Se alojó 3 noches
The checking processes was inefficient. Waited well past the checkin time and had to approach staff 3 times before the keys were handed over. The villa we stayed in only had hot water for 1 of the 3 days which was dissapointing. The staff lack communication skills and seem very new to their roles. The food options at the hotel are not great and a little overpriced. The actual resort looks very nice and the villa, apart from the lack of hot water, was perfectly positioned close to the beach and pool. The pool itself does not have enough lounge chairs for the amount of people using it. The water is also very cloudy. Overall the experience was ok, but not up to expectations when considering the price of the room.
The checking processes was inefficient. Waited well past the checkin time and had to approach staff 3 times before the keys were handed over. The villa we stayed in only had hot water for 1 of the 3 days which was dissapointing. The staff lack communication skills and seem very new to their roles. The food options at the hotel are not great and a little overpriced. The actual resort looks very nice and the villa, apart from the lack of hot water, was perfectly positioned close to the beach and pool. The pool itself does not have enough lounge chairs for the amount of people using it. The water is also very cloudy. Overall the experience was ok, but not up to expectations when considering the price of the room.
10
Nathan
8 oct 2025
·
Se alojó 4 noches
The property looked better in person than it did on the website. The food was very good, and the access to the beach was very easy.
The property looked better in person than it did on the website. The food was very good, and the access to the beach was very easy.
10
Wayne Wai
6 feb 2025
·
Se alojó 3 noches
We stayed in a 3 bedroom villa and it was great. There is a small pool for each villa, but we never used it. We used the infinity pool near the beach. The breakfast is good. We also had complimentary afternoon tea, which was placed in a bird cage. We had one complimentary BBQ dinner. The Marble Mountains is across the street. The best part was the concierge service by Miss Kim. We communicated by Whatsapp and she helped us with any requirements quickly. She arranged meals and transportation to tourist spots. She helped retrieve my lost bag after we checked out. If luxury hotels can offer this type of service, this should be the norm. It made the stay 100% more enjoyable.
We stayed in a 3 bedroom villa and it was great. There is a small pool for each villa, but we never used it. We used the infinity pool near the beach. The breakfast is good. We also had complimentary afternoon tea, which was placed in a bird cage. We had one complimentary BBQ dinner. The Marble Mountains is across the street. The best part was the concierge service by Miss Kim. We communicated by Whatsapp and she helped us with any requirements quickly. She arranged meals and transportation to tourist spots. She helped retrieve my lost bag after we checked out. If luxury hotels can offer this type of service, this should be the norm. It made the stay 100% more enjoyable.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Algunos huéspedes encontraron el resort impecable y las habitaciones bien mantenidas. Otros informan repetidamente de pasillos sucios, plagas u olores, habitaciones polvorientas y un servicio de limpieza inconsistente.
Reseñas de huéspedes relacionadas
10
Brenda
1 abr 2025
·
Se alojó 3 noches
We had a lovely stay at Koi Resort Danang. The aesthetic of the resort is modern, luxurious, and thoughtfully designed—everything felt fresh and high-end. We stayed in a spacious 4-bedroom villa with a private pool, which offered amazing value compared to what you'd pay for a similar stay in places like Mexico. One of the biggest highlights was the complimentary breakfast buffet. It was incredibly generous with a wide variety of options, from Western staples to local Vietnamese dishes. Definitely something we looked forward to every morning! The staff were wonderful—friendly, helpful, and always kind to our two young kids (ages 4 and 5). There were daily kids' activities by the pool, which gave me time to relax and read. These activities do come at an extra cost, but we found them well worth it for the experience and convenience. The resort itself is very peaceful and quiet—almost surprisingly so. It felt a bit empty at times, but we actually appreciated the tranquility. While it is a bit removed from the main part of Da Nang, Grab rides were cheap and easy to arrange, so we had no trouble getting around. The room was clean and well-maintained, and we loved that we could easily adjust the air conditioning to our preference. The lush surroundings added to the relaxing vibe of the resort. Overall, this was a comfortable, serene, and luxurious stay with plenty of Western comforts. I would absolutely stay here again.
We had a lovely stay at Koi Resort Danang. The aesthetic of the resort is modern, luxurious, and thoughtfully designed—everything felt fresh and high-end. We stayed in a spacious 4-bedroom villa with a private pool, which offered amazing value compared to what you'd pay for a similar stay in places like Mexico. One of the biggest highlights was the complimentary breakfast buffet. It was incredibly generous with a wide variety of options, from Western staples to local Vietnamese dishes. Definitely something we looked forward to every morning! The staff were wonderful—friendly, helpful, and always kind to our two young kids (ages 4 and 5). There were daily kids' activities by the pool, which gave me time to relax and read. These activities do come at an extra cost, but we found them well worth it for the experience and convenience. The resort itself is very peaceful and quiet—almost surprisingly so. It felt a bit empty at times, but we actually appreciated the tranquility. While it is a bit removed from the main part of Da Nang, Grab rides were cheap and easy to arrange, so we had no trouble getting around. The room was clean and well-maintained, and we loved that we could easily adjust the air conditioning to our preference. The lush surroundings added to the relaxing vibe of the resort. Overall, this was a comfortable, serene, and luxurious stay with plenty of Western comforts. I would absolutely stay here again.
8
Bryan David
12 may 2024
·
Se alojó 4 noches
Ultimately positive. In its present state, probably a 3.5/5 rather than a 4/5, but the only way is forward for KOI Resort The staff are friendly, polite and try their best to be helpful. The room was big and clean with a nice balcony. The breakfast selection and setting are excellent, and the two pools are great KOI Resort is still clearly in its early stage. At the time of stay (May 6-10, 2024), the gym wasn't yet fully open (just a few cardio machines) and the spa hadn't yet opened either. The gym space has a lot of potential. A number of business facilities weren't yet open either Potentially a great stay a year from today when everything is fully set up. I feel like the hotel is barely running at 30% full capacity at this time
Ultimately positive. In its present state, probably a 3.5/5 rather than a 4/5, but the only way is forward for KOI Resort The staff are friendly, polite and try their best to be helpful. The room was big and clean with a nice balcony. The breakfast selection and setting are excellent, and the two pools are great KOI Resort is still clearly in its early stage. At the time of stay (May 6-10, 2024), the gym wasn't yet fully open (just a few cardio machines) and the spa hadn't yet opened either. The gym space has a lot of potential. A number of business facilities weren't yet open either Potentially a great stay a year from today when everything is fully set up. I feel like the hotel is barely running at 30% full capacity at this time
2
Lenair
26 ago 2025
·
Se alojó 7 noches
After traveling from Dallas Texas to Da Nang Vietnam, my wife and I were very excited to get to our clean, comfortable, Grand Suite we reserved for my 60th birthday vacation getaway. When we got to our Grand Suite the temperature was at least 79 degrees or hotter because the AC was not working. The staff were already aware that the AC was not working before we were assigned to the suite, but never informed us. The room was invested with ants, the wet bar sink was half full of water with a continuous stream of water running all through the night, the hallways lead to the room hasn’t been vacuumed or clean. Seems like four weeks. They are dead cockroaches. You can see them as you walk the halls the grand suite is so dusty you find yourself sneezing from the dust. The bathroom countertops seem like they haven’t been thoroughly clean for weeks. it was such a letdown and disappointment, but we was too tired to try and find a new place after traveling for so many hours to get to the perfect getaway spot. We thought after three days calling to get the AC working and having 3 to 5 AC people to come out to tell us that they would have to take the entire unit out at 9:30 PM to get the AC working they decide to give us a new room on day three totally unacceptable. I have never been so disappointed.
After traveling from Dallas Texas to Da Nang Vietnam, my wife and I were very excited to get to our clean, comfortable, Grand Suite we reserved for my 60th birthday vacation getaway. When we got to our Grand Suite the temperature was at least 79 degrees or hotter because the AC was not working. The staff were already aware that the AC was not working before we were assigned to the suite, but never informed us. The room was invested with ants, the wet bar sink was half full of water with a continuous stream of water running all through the night, the hallways lead to the room hasn’t been vacuumed or clean. Seems like four weeks. They are dead cockroaches. You can see them as you walk the halls the grand suite is so dusty you find yourself sneezing from the dust. The bathroom countertops seem like they haven’t been thoroughly clean for weeks. it was such a letdown and disappointment, but we was too tired to try and find a new place after traveling for so many hours to get to the perfect getaway spot. We thought after three days calling to get the AC working and having 3 to 5 AC people to come out to tell us that they would have to take the entire unit out at 9:30 PM to get the AC working they decide to give us a new room on day three totally unacceptable. I have never been so disappointed.
2
Hitoshi
3 may 2025
·
Se alojó 3 noches
14:00にチェックインしたが、お客が多いとのことで、何時にチェックイン出来るかわからないと言われた。 またルームクリーニングも同様。 あり得ない対応、どちらも強いクレームを入れないと対応してくれない。
14:00にチェックインしたが、お客が多いとのことで、何時にチェックイン出来るかわからないと言われた。 またルームクリーニングも同様。 あり得ない対応、どちらも強いクレームを入れないと対応してくれない。
6
Anastasia Maria
7 ago 2024
·
Se alojó 3 noches
Beautiful facilities, pool and proximity to the beach. The bungalows are spacious. Food from the breakfast buffet is pretty good, decent spread. BUT- so many things went wrong during our stay. Our door lock stopped working twice. Key cards stopped working randomly. There were plumbing issues. Lots of the hardware in the bungalow was faulty, which is concerning considering this place just only opened in May (I stayed in August) The AC in the gym and the spa was broken, making it extremely uncomfortable. Occasional visits from lizards in the bungalow. The staff, however, even with their limited English, still tried their hardest to make our stay comfortable, regardless of the multiple mishaps. Especially Kim! She went above and beyond to make sure I had a nice birthday, and gave us her own personal # to personally contact her if we had any issues. I think this property has a long way to go though. I'd love to see it succeed... but more than half of the hotel was vacant and despite it looking luxurious, just as we started to relax and enjoy, there was yet another reminder that the hotel is not ready.
Beautiful facilities, pool and proximity to the beach. The bungalows are spacious. Food from the breakfast buffet is pretty good, decent spread. BUT- so many things went wrong during our stay. Our door lock stopped working twice. Key cards stopped working randomly. There were plumbing issues. Lots of the hardware in the bungalow was faulty, which is concerning considering this place just only opened in May (I stayed in August) The AC in the gym and the spa was broken, making it extremely uncomfortable. Occasional visits from lizards in the bungalow. The staff, however, even with their limited English, still tried their hardest to make our stay comfortable, regardless of the multiple mishaps. Especially Kim! She went above and beyond to make sure I had a nice birthday, and gave us her own personal # to personally contact her if we had any issues. I think this property has a long way to go though. I'd love to see it succeed... but more than half of the hotel was vacant and despite it looking luxurious, just as we started to relax and enjoy, there was yet another reminder that the hotel is not ready.
2
gail
24 ago 2025
·
Se alojó 7 noches
The room itself was a good size with decent amenities, but the overall cleanliness of the resort was extremely disappointing. The hallways were filthy with visible dirt everywhere. When we checked in, I started sneezing immediately, and it only stopped after I personally cleaned every surface in the room myself. Housekeeping was inconsistent and poorly done. Even after they “cleaned,” I often had to go over everything again. Turndown service was hit-or-miss, and when I called to request basic items like towels or coffee, they would either forget or only show up after a very long wait. On one occasion, I had to request fresh towels because the ones originally provided had hair on them, which is completely unacceptable. The toiletries were also terrible, the shampoo smelled like dish soap, and the body wash did nothing for the skin. One particularly frustrating policy was that Grab (food delivery service) drivers were not allowed onto the premises. This is an unreasonable rule, especially for guests who don’t want to leave the resort but still need to eat. On a positive note, the breakfast buffet had a good variety of options and was enjoyable. The spa was also a highlight, I had a wonderful massage, and the spa staff were friendly and professional. However, the overall experience was overshadowed by the lack of cleanliness and poor service. It was also strange that we were only given one key at check-in despite being two guests.
The room itself was a good size with decent amenities, but the overall cleanliness of the resort was extremely disappointing. The hallways were filthy with visible dirt everywhere. When we checked in, I started sneezing immediately, and it only stopped after I personally cleaned every surface in the room myself. Housekeeping was inconsistent and poorly done. Even after they “cleaned,” I often had to go over everything again. Turndown service was hit-or-miss, and when I called to request basic items like towels or coffee, they would either forget or only show up after a very long wait. On one occasion, I had to request fresh towels because the ones originally provided had hair on them, which is completely unacceptable. The toiletries were also terrible, the shampoo smelled like dish soap, and the body wash did nothing for the skin. One particularly frustrating policy was that Grab (food delivery service) drivers were not allowed onto the premises. This is an unreasonable rule, especially for guests who don’t want to leave the resort but still need to eat. On a positive note, the breakfast buffet had a good variety of options and was enjoyable. The spa was also a highlight, I had a wonderful massage, and the spa staff were friendly and professional. However, the overall experience was overshadowed by the lack of cleanliness and poor service. It was also strange that we were only given one key at check-in despite being two guests.
2
jiwook
1 ene 2025
·
Se alojó 3 noches
방갈로 예약했는데 들어오자마자 화장실의 하수구(악취)가 너무 났습니다. 1.2층 화장실에서 냄새가 너무 심했습니다. 청소상태도 안좋았습니다. 유리에 기름기가 곳곳에 벽이며 바닥이며 많이 있었으며 참다못해 마지막날에 냄새가 너무 난다고 얘기를하니 레몬글라스 오일을 벽이며 블라인드며 덕지덕지 하도 뿌려서 화장실악취와 레몬글라스냄새가 섞여서 머리가 너무 아팠습니다. 스탭들은 친절했지만 리조트의 청결도가 너무 떨어졌습니다.
방갈로 예약했는데 들어오자마자 화장실의 하수구(악취)가 너무 났습니다. 1.2층 화장실에서 냄새가 너무 심했습니다. 청소상태도 안좋았습니다. 유리에 기름기가 곳곳에 벽이며 바닥이며 많이 있었으며 참다못해 마지막날에 냄새가 너무 난다고 얘기를하니 레몬글라스 오일을 벽이며 블라인드며 덕지덕지 하도 뿌려서 화장실악취와 레몬글라스냄새가 섞여서 머리가 너무 아팠습니다. 스탭들은 친절했지만 리조트의 청결도가 너무 떨어졌습니다.
10
Barry
16 feb 2026
·
Se alojó 4 noches
To say the large size of the hotel, it was absolutely spotlessly clean. The staff were absolutely wonderful friendly and courteous, everyone of them. The food in the hotel was far beyond my expectations. I would definitely recommend Koi resort, and when im next in vietnam i will be staying here without a doubt.
To say the large size of the hotel, it was absolutely spotlessly clean. The staff were absolutely wonderful friendly and courteous, everyone of them. The food in the hotel was far beyond my expectations. I would definitely recommend Koi resort, and when im next in vietnam i will be staying here without a doubt.
10
yun jun
24 dic 2024
·
Se alojó 2 noches
깨끗하고 고급스런 분위기 전망도 좋고 직원도 친절했어요
깨끗하고 고급스런 분위기 전망도 좋고 직원도 친절했어요
2
Jamie
22 ago 2025
·
Se alojó 8 noches
This place was terrible..The grounds looked nice but the staff are horrible..Bugs, ants, didn't clean rooms..It was hard to get anything from them. Very unhelpful..Air conditioning didn't work..Hair in food..Drinks horrible..its a pretty place with horrible service.
This place was terrible..The grounds looked nice but the staff are horrible..Bugs, ants, didn't clean rooms..It was hard to get anything from them. Very unhelpful..Air conditioning didn't work..Hair in food..Drinks horrible..its a pretty place with horrible service.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones y las villas son generalmente espaciosas, modernas y tranquilas, y algunas suites ofrecen vistas al mar y piscinas privadas. Los problemas recurrentes incluyen el aire acondicionado que no funciona, el agua caliente intermitente y fallos ocasionales en el hardware o las tarjetas de acceso.
Reseñas de huéspedes relacionadas
10
Brenda
1 abr 2025
·
Se alojó 3 noches
We had a lovely stay at Koi Resort Danang. The aesthetic of the resort is modern, luxurious, and thoughtfully designed—everything felt fresh and high-end. We stayed in a spacious 4-bedroom villa with a private pool, which offered amazing value compared to what you'd pay for a similar stay in places like Mexico. One of the biggest highlights was the complimentary breakfast buffet. It was incredibly generous with a wide variety of options, from Western staples to local Vietnamese dishes. Definitely something we looked forward to every morning! The staff were wonderful—friendly, helpful, and always kind to our two young kids (ages 4 and 5). There were daily kids' activities by the pool, which gave me time to relax and read. These activities do come at an extra cost, but we found them well worth it for the experience and convenience. The resort itself is very peaceful and quiet—almost surprisingly so. It felt a bit empty at times, but we actually appreciated the tranquility. While it is a bit removed from the main part of Da Nang, Grab rides were cheap and easy to arrange, so we had no trouble getting around. The room was clean and well-maintained, and we loved that we could easily adjust the air conditioning to our preference. The lush surroundings added to the relaxing vibe of the resort. Overall, this was a comfortable, serene, and luxurious stay with plenty of Western comforts. I would absolutely stay here again.
We had a lovely stay at Koi Resort Danang. The aesthetic of the resort is modern, luxurious, and thoughtfully designed—everything felt fresh and high-end. We stayed in a spacious 4-bedroom villa with a private pool, which offered amazing value compared to what you'd pay for a similar stay in places like Mexico. One of the biggest highlights was the complimentary breakfast buffet. It was incredibly generous with a wide variety of options, from Western staples to local Vietnamese dishes. Definitely something we looked forward to every morning! The staff were wonderful—friendly, helpful, and always kind to our two young kids (ages 4 and 5). There were daily kids' activities by the pool, which gave me time to relax and read. These activities do come at an extra cost, but we found them well worth it for the experience and convenience. The resort itself is very peaceful and quiet—almost surprisingly so. It felt a bit empty at times, but we actually appreciated the tranquility. While it is a bit removed from the main part of Da Nang, Grab rides were cheap and easy to arrange, so we had no trouble getting around. The room was clean and well-maintained, and we loved that we could easily adjust the air conditioning to our preference. The lush surroundings added to the relaxing vibe of the resort. Overall, this was a comfortable, serene, and luxurious stay with plenty of Western comforts. I would absolutely stay here again.
8
Bryan David
12 may 2024
·
Se alojó 4 noches
Ultimately positive. In its present state, probably a 3.5/5 rather than a 4/5, but the only way is forward for KOI Resort The staff are friendly, polite and try their best to be helpful. The room was big and clean with a nice balcony. The breakfast selection and setting are excellent, and the two pools are great KOI Resort is still clearly in its early stage. At the time of stay (May 6-10, 2024), the gym wasn't yet fully open (just a few cardio machines) and the spa hadn't yet opened either. The gym space has a lot of potential. A number of business facilities weren't yet open either Potentially a great stay a year from today when everything is fully set up. I feel like the hotel is barely running at 30% full capacity at this time
Ultimately positive. In its present state, probably a 3.5/5 rather than a 4/5, but the only way is forward for KOI Resort The staff are friendly, polite and try their best to be helpful. The room was big and clean with a nice balcony. The breakfast selection and setting are excellent, and the two pools are great KOI Resort is still clearly in its early stage. At the time of stay (May 6-10, 2024), the gym wasn't yet fully open (just a few cardio machines) and the spa hadn't yet opened either. The gym space has a lot of potential. A number of business facilities weren't yet open either Potentially a great stay a year from today when everything is fully set up. I feel like the hotel is barely running at 30% full capacity at this time
2
Lenair
26 ago 2025
·
Se alojó 7 noches
After traveling from Dallas Texas to Da Nang Vietnam, my wife and I were very excited to get to our clean, comfortable, Grand Suite we reserved for my 60th birthday vacation getaway. When we got to our Grand Suite the temperature was at least 79 degrees or hotter because the AC was not working. The staff were already aware that the AC was not working before we were assigned to the suite, but never informed us. The room was invested with ants, the wet bar sink was half full of water with a continuous stream of water running all through the night, the hallways lead to the room hasn’t been vacuumed or clean. Seems like four weeks. They are dead cockroaches. You can see them as you walk the halls the grand suite is so dusty you find yourself sneezing from the dust. The bathroom countertops seem like they haven’t been thoroughly clean for weeks. it was such a letdown and disappointment, but we was too tired to try and find a new place after traveling for so many hours to get to the perfect getaway spot. We thought after three days calling to get the AC working and having 3 to 5 AC people to come out to tell us that they would have to take the entire unit out at 9:30 PM to get the AC working they decide to give us a new room on day three totally unacceptable. I have never been so disappointed.
After traveling from Dallas Texas to Da Nang Vietnam, my wife and I were very excited to get to our clean, comfortable, Grand Suite we reserved for my 60th birthday vacation getaway. When we got to our Grand Suite the temperature was at least 79 degrees or hotter because the AC was not working. The staff were already aware that the AC was not working before we were assigned to the suite, but never informed us. The room was invested with ants, the wet bar sink was half full of water with a continuous stream of water running all through the night, the hallways lead to the room hasn’t been vacuumed or clean. Seems like four weeks. They are dead cockroaches. You can see them as you walk the halls the grand suite is so dusty you find yourself sneezing from the dust. The bathroom countertops seem like they haven’t been thoroughly clean for weeks. it was such a letdown and disappointment, but we was too tired to try and find a new place after traveling for so many hours to get to the perfect getaway spot. We thought after three days calling to get the AC working and having 3 to 5 AC people to come out to tell us that they would have to take the entire unit out at 9:30 PM to get the AC working they decide to give us a new room on day three totally unacceptable. I have never been so disappointed.
10
Frode
28 jul 2024
·
Se alojó 3 noches
Vi overnattet på en suite og hadde eget basseng. Spurte Kim som er head of reseption om vi kunne få to solsenger plassert på uteområdet, det ble levert til oss med en gang. Alle våre foresørsler til hotellet ble ordnet. Servicen på hotellet er upåklagelig, alltids et smil. Hotellet ellers har svært fine uteområder og stranden er heilt fantastisk. Kan trykt annbefale dette hotellet.
Vi overnattet på en suite og hadde eget basseng. Spurte Kim som er head of reseption om vi kunne få to solsenger plassert på uteområdet, det ble levert til oss med en gang. Alle våre foresørsler til hotellet ble ordnet. Servicen på hotellet er upåklagelig, alltids et smil. Hotellet ellers har svært fine uteområder og stranden er heilt fantastisk. Kan trykt annbefale dette hotellet.
6
lianne
12 nov 2025
·
Se alojó 3 noches
Water in shower/sink never got warm. We asked to have it fixed but no change. We showered in cold water
Water in shower/sink never got warm. We asked to have it fixed but no change. We showered in cold water
6
Anastasia Maria
7 ago 2024
·
Se alojó 3 noches
Beautiful facilities, pool and proximity to the beach. The bungalows are spacious. Food from the breakfast buffet is pretty good, decent spread. BUT- so many things went wrong during our stay. Our door lock stopped working twice. Key cards stopped working randomly. There were plumbing issues. Lots of the hardware in the bungalow was faulty, which is concerning considering this place just only opened in May (I stayed in August) The AC in the gym and the spa was broken, making it extremely uncomfortable. Occasional visits from lizards in the bungalow. The staff, however, even with their limited English, still tried their hardest to make our stay comfortable, regardless of the multiple mishaps. Especially Kim! She went above and beyond to make sure I had a nice birthday, and gave us her own personal # to personally contact her if we had any issues. I think this property has a long way to go though. I'd love to see it succeed... but more than half of the hotel was vacant and despite it looking luxurious, just as we started to relax and enjoy, there was yet another reminder that the hotel is not ready.
Beautiful facilities, pool and proximity to the beach. The bungalows are spacious. Food from the breakfast buffet is pretty good, decent spread. BUT- so many things went wrong during our stay. Our door lock stopped working twice. Key cards stopped working randomly. There were plumbing issues. Lots of the hardware in the bungalow was faulty, which is concerning considering this place just only opened in May (I stayed in August) The AC in the gym and the spa was broken, making it extremely uncomfortable. Occasional visits from lizards in the bungalow. The staff, however, even with their limited English, still tried their hardest to make our stay comfortable, regardless of the multiple mishaps. Especially Kim! She went above and beyond to make sure I had a nice birthday, and gave us her own personal # to personally contact her if we had any issues. I think this property has a long way to go though. I'd love to see it succeed... but more than half of the hotel was vacant and despite it looking luxurious, just as we started to relax and enjoy, there was yet another reminder that the hotel is not ready.
10
Thao
29 jun 2025
·
Se alojó 1 noche
Nice resort, excellent service. We stayed in the Grand Suite and very happy with it. The suite offered a great view of the beach, city, and Marble mountain. The beach is so beautiful. We loved everything here and will be back whenever we visit Da Nang.
Nice resort, excellent service. We stayed in the Grand Suite and very happy with it. The suite offered a great view of the beach, city, and Marble mountain. The beach is so beautiful. We loved everything here and will be back whenever we visit Da Nang.
4
Wilfred
11 jun 2025
·
Se alojó 6 noches
Receptionist tried to bill my credit card USD 192,674.81 (yes its $192k) twice which led to the bank freezing my card whilst I was in a foreign country. The house keeping staff entered the room while I was changing clothes without giving me any time to cover myself. They just went knock knock and enter under 2 seconds. The air conditioner was not working, despite complaining twice, the staff said it was working. The thermostat was set on 18, and the measured temperature by the thermostat said 25, yet the staff insisted that it was working. My sleep was hampered and the whole trip was a mess. The staff was unhelpful and outright lying. I reached the hotel 5 hours before checkin time after a 14 hours journey. Even though the room was ready, they did not let me enter. They had the room keys in the stash that said ready rooms, yet the receptionist kept insisting that the checkin time is 2 pm. The food was all meat and nothing on the healthy side. The receptionist advised us to visit the Bana Hills during evening and night and said its more fun. Most of the hills close at 6pm and we were not allowed entry to the cable cars. We wasted 2 hours in travel. My friend went for a massage and the masseuse tried to sexually assault him by attempting to by giving him a handjob despite him saying no multiple times.
Receptionist tried to bill my credit card USD 192,674.81 (yes its $192k) twice which led to the bank freezing my card whilst I was in a foreign country. The house keeping staff entered the room while I was changing clothes without giving me any time to cover myself. They just went knock knock and enter under 2 seconds. The air conditioner was not working, despite complaining twice, the staff said it was working. The thermostat was set on 18, and the measured temperature by the thermostat said 25, yet the staff insisted that it was working. My sleep was hampered and the whole trip was a mess. The staff was unhelpful and outright lying. I reached the hotel 5 hours before checkin time after a 14 hours journey. Even though the room was ready, they did not let me enter. They had the room keys in the stash that said ready rooms, yet the receptionist kept insisting that the checkin time is 2 pm. The food was all meat and nothing on the healthy side. The receptionist advised us to visit the Bana Hills during evening and night and said its more fun. Most of the hills close at 6pm and we were not allowed entry to the cable cars. We wasted 2 hours in travel. My friend went for a massage and the masseuse tried to sexually assault him by attempting to by giving him a handjob despite him saying no multiple times.
6
Brett
23 abr 2025
·
Se alojó 3 noches
The checking processes was inefficient. Waited well past the checkin time and had to approach staff 3 times before the keys were handed over. The villa we stayed in only had hot water for 1 of the 3 days which was dissapointing. The staff lack communication skills and seem very new to their roles. The food options at the hotel are not great and a little overpriced. The actual resort looks very nice and the villa, apart from the lack of hot water, was perfectly positioned close to the beach and pool. The pool itself does not have enough lounge chairs for the amount of people using it. The water is also very cloudy. Overall the experience was ok, but not up to expectations when considering the price of the room.
The checking processes was inefficient. Waited well past the checkin time and had to approach staff 3 times before the keys were handed over. The villa we stayed in only had hot water for 1 of the 3 days which was dissapointing. The staff lack communication skills and seem very new to their roles. The food options at the hotel are not great and a little overpriced. The actual resort looks very nice and the villa, apart from the lack of hot water, was perfectly positioned close to the beach and pool. The pool itself does not have enough lounge chairs for the amount of people using it. The water is also very cloudy. Overall the experience was ok, but not up to expectations when considering the price of the room.
10
Wayne Wai
6 feb 2025
·
Se alojó 3 noches
We stayed in a 3 bedroom villa and it was great. There is a small pool for each villa, but we never used it. We used the infinity pool near the beach. The breakfast is good. We also had complimentary afternoon tea, which was placed in a bird cage. We had one complimentary BBQ dinner. The Marble Mountains is across the street. The best part was the concierge service by Miss Kim. We communicated by Whatsapp and she helped us with any requirements quickly. She arranged meals and transportation to tourist spots. She helped retrieve my lost bag after we checked out. If luxury hotels can offer this type of service, this should be the norm. It made the stay 100% more enjoyable.
We stayed in a 3 bedroom villa and it was great. There is a small pool for each villa, but we never used it. We used the infinity pool near the beach. The breakfast is good. We also had complimentary afternoon tea, which was placed in a bird cage. We had one complimentary BBQ dinner. The Marble Mountains is across the street. The best part was the concierge service by Miss Kim. We communicated by Whatsapp and she helped us with any requirements quickly. She arranged meals and transportation to tourist spots. She helped retrieve my lost bag after we checked out. If luxury hotels can offer this type of service, this should be the norm. It made the stay 100% more enjoyable.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
Muchos huéspedes elogiaron un servicio amable y receptivo y el destacable apoyo del conserje por parte del personal como Kim y Kim Anh. Otros experimentaron respuestas lentas o poco útiles, retrasos en el check-in, fallos en el servicio de limpieza y algunos incidentes graves.
Reseñas de huéspedes relacionadas
4
Elisabeth
31 may 2025
·
Se alojó 6 noches
Some great moments and facilities but overall disappointing. The hotel is huge and spacious and a wonderful location, easy access to Da Nang, right in front of Marble Mountain, and on the beach. Breakfast buffet was incredible. However service and staff were inconsistent. I was told off for using
Some great moments and facilities but overall disappointing. The hotel is huge and spacious and a wonderful location, easy access to Da Nang, right in front of Marble Mountain, and on the beach. Breakfast buffet was incredible. However service and staff were inconsistent. I was told off for using
2
Hitoshi
3 may 2025
·
Se alojó 3 noches
14:00にチェックインしたが、お客が多いとのことで、何時にチェックイン出来るかわからないと言われた。 またルームクリーニングも同様。 あり得ない対応、どちらも強いクレームを入れないと対応してくれない。
14:00にチェックインしたが、お客が多いとのことで、何時にチェックイン出来るかわからないと言われた。 またルームクリーニングも同様。 あり得ない対応、どちらも強いクレームを入れないと対応してくれない。
10
David
12 nov 2024
·
Se alojó 3 noches
We booked a villa at the resort and Kim Anh was our host and she and the staff took great care of us. They were very responsive with all our needs such as requesting services, towels, rides, etc. The service and staff here are exceptional and really make you feel welcomed. I highly recommend this resort if you’re staying in Da Nang.
We booked a villa at the resort and Kim Anh was our host and she and the staff took great care of us. They were very responsive with all our needs such as requesting services, towels, rides, etc. The service and staff here are exceptional and really make you feel welcomed. I highly recommend this resort if you’re staying in Da Nang.
2
gail
24 ago 2025
·
Se alojó 7 noches
The room itself was a good size with decent amenities, but the overall cleanliness of the resort was extremely disappointing. The hallways were filthy with visible dirt everywhere. When we checked in, I started sneezing immediately, and it only stopped after I personally cleaned every surface in the room myself. Housekeeping was inconsistent and poorly done. Even after they “cleaned,” I often had to go over everything again. Turndown service was hit-or-miss, and when I called to request basic items like towels or coffee, they would either forget or only show up after a very long wait. On one occasion, I had to request fresh towels because the ones originally provided had hair on them, which is completely unacceptable. The toiletries were also terrible, the shampoo smelled like dish soap, and the body wash did nothing for the skin. One particularly frustrating policy was that Grab (food delivery service) drivers were not allowed onto the premises. This is an unreasonable rule, especially for guests who don’t want to leave the resort but still need to eat. On a positive note, the breakfast buffet had a good variety of options and was enjoyable. The spa was also a highlight, I had a wonderful massage, and the spa staff were friendly and professional. However, the overall experience was overshadowed by the lack of cleanliness and poor service. It was also strange that we were only given one key at check-in despite being two guests.
The room itself was a good size with decent amenities, but the overall cleanliness of the resort was extremely disappointing. The hallways were filthy with visible dirt everywhere. When we checked in, I started sneezing immediately, and it only stopped after I personally cleaned every surface in the room myself. Housekeeping was inconsistent and poorly done. Even after they “cleaned,” I often had to go over everything again. Turndown service was hit-or-miss, and when I called to request basic items like towels or coffee, they would either forget or only show up after a very long wait. On one occasion, I had to request fresh towels because the ones originally provided had hair on them, which is completely unacceptable. The toiletries were also terrible, the shampoo smelled like dish soap, and the body wash did nothing for the skin. One particularly frustrating policy was that Grab (food delivery service) drivers were not allowed onto the premises. This is an unreasonable rule, especially for guests who don’t want to leave the resort but still need to eat. On a positive note, the breakfast buffet had a good variety of options and was enjoyable. The spa was also a highlight, I had a wonderful massage, and the spa staff were friendly and professional. However, the overall experience was overshadowed by the lack of cleanliness and poor service. It was also strange that we were only given one key at check-in despite being two guests.
4
Wilfred
11 jun 2025
·
Se alojó 6 noches
Receptionist tried to bill my credit card USD 192,674.81 (yes its $192k) twice which led to the bank freezing my card whilst I was in a foreign country. The house keeping staff entered the room while I was changing clothes without giving me any time to cover myself. They just went knock knock and enter under 2 seconds. The air conditioner was not working, despite complaining twice, the staff said it was working. The thermostat was set on 18, and the measured temperature by the thermostat said 25, yet the staff insisted that it was working. My sleep was hampered and the whole trip was a mess. The staff was unhelpful and outright lying. I reached the hotel 5 hours before checkin time after a 14 hours journey. Even though the room was ready, they did not let me enter. They had the room keys in the stash that said ready rooms, yet the receptionist kept insisting that the checkin time is 2 pm. The food was all meat and nothing on the healthy side. The receptionist advised us to visit the Bana Hills during evening and night and said its more fun. Most of the hills close at 6pm and we were not allowed entry to the cable cars. We wasted 2 hours in travel. My friend went for a massage and the masseuse tried to sexually assault him by attempting to by giving him a handjob despite him saying no multiple times.
Receptionist tried to bill my credit card USD 192,674.81 (yes its $192k) twice which led to the bank freezing my card whilst I was in a foreign country. The house keeping staff entered the room while I was changing clothes without giving me any time to cover myself. They just went knock knock and enter under 2 seconds. The air conditioner was not working, despite complaining twice, the staff said it was working. The thermostat was set on 18, and the measured temperature by the thermostat said 25, yet the staff insisted that it was working. My sleep was hampered and the whole trip was a mess. The staff was unhelpful and outright lying. I reached the hotel 5 hours before checkin time after a 14 hours journey. Even though the room was ready, they did not let me enter. They had the room keys in the stash that said ready rooms, yet the receptionist kept insisting that the checkin time is 2 pm. The food was all meat and nothing on the healthy side. The receptionist advised us to visit the Bana Hills during evening and night and said its more fun. Most of the hills close at 6pm and we were not allowed entry to the cable cars. We wasted 2 hours in travel. My friend went for a massage and the masseuse tried to sexually assault him by attempting to by giving him a handjob despite him saying no multiple times.
6
Brett
23 abr 2025
·
Se alojó 3 noches
The checking processes was inefficient. Waited well past the checkin time and had to approach staff 3 times before the keys were handed over. The villa we stayed in only had hot water for 1 of the 3 days which was dissapointing. The staff lack communication skills and seem very new to their roles. The food options at the hotel are not great and a little overpriced. The actual resort looks very nice and the villa, apart from the lack of hot water, was perfectly positioned close to the beach and pool. The pool itself does not have enough lounge chairs for the amount of people using it. The water is also very cloudy. Overall the experience was ok, but not up to expectations when considering the price of the room.
The checking processes was inefficient. Waited well past the checkin time and had to approach staff 3 times before the keys were handed over. The villa we stayed in only had hot water for 1 of the 3 days which was dissapointing. The staff lack communication skills and seem very new to their roles. The food options at the hotel are not great and a little overpriced. The actual resort looks very nice and the villa, apart from the lack of hot water, was perfectly positioned close to the beach and pool. The pool itself does not have enough lounge chairs for the amount of people using it. The water is also very cloudy. Overall the experience was ok, but not up to expectations when considering the price of the room.
10
Aleisha
28 oct 2024
·
Se alojó 1 noche
Had an amazing stay at Koi Resort. The place is so peaceful, staff very attentive. Overall could not fault
Had an amazing stay at Koi Resort. The place is so peaceful, staff very attentive. Overall could not fault
10
Barry
16 feb 2026
·
Se alojó 4 noches
To say the large size of the hotel, it was absolutely spotlessly clean. The staff were absolutely wonderful friendly and courteous, everyone of them. The food in the hotel was far beyond my expectations. I would definitely recommend Koi resort, and when im next in vietnam i will be staying here without a doubt.
To say the large size of the hotel, it was absolutely spotlessly clean. The staff were absolutely wonderful friendly and courteous, everyone of them. The food in the hotel was far beyond my expectations. I would definitely recommend Koi resort, and when im next in vietnam i will be staying here without a doubt.
10
Wayne Wai
6 feb 2025
·
Se alojó 3 noches
We stayed in a 3 bedroom villa and it was great. There is a small pool for each villa, but we never used it. We used the infinity pool near the beach. The breakfast is good. We also had complimentary afternoon tea, which was placed in a bird cage. We had one complimentary BBQ dinner. The Marble Mountains is across the street. The best part was the concierge service by Miss Kim. We communicated by Whatsapp and she helped us with any requirements quickly. She arranged meals and transportation to tourist spots. She helped retrieve my lost bag after we checked out. If luxury hotels can offer this type of service, this should be the norm. It made the stay 100% more enjoyable.
We stayed in a 3 bedroom villa and it was great. There is a small pool for each villa, but we never used it. We used the infinity pool near the beach. The breakfast is good. We also had complimentary afternoon tea, which was placed in a bird cage. We had one complimentary BBQ dinner. The Marble Mountains is across the street. The best part was the concierge service by Miss Kim. We communicated by Whatsapp and she helped us with any requirements quickly. She arranged meals and transportation to tourist spots. She helped retrieve my lost bag after we checked out. If luxury hotels can offer this type of service, this should be the norm. It made the stay 100% more enjoyable.
10
robert a.
4 ene 2026
·
Se alojó 5 noches
The staff was very friendly and fast for any request. The complex was beautiful
The staff was very friendly and fast for any request. The complex was beautiful
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
La ubicación frente a la playa, frente a las Marble Mountains, se menciona con frecuencia. Está un poco alejado de las zonas céntricas, pero Da Nang y Hoi An están a poca distancia.
Reseñas de huéspedes relacionadas
4
Elisabeth
31 may 2025
·
Se alojó 6 noches
Some great moments and facilities but overall disappointing. The hotel is huge and spacious and a wonderful location, easy access to Da Nang, right in front of Marble Mountain, and on the beach. Breakfast buffet was incredible. However service and staff were inconsistent. I was told off for using
Some great moments and facilities but overall disappointing. The hotel is huge and spacious and a wonderful location, easy access to Da Nang, right in front of Marble Mountain, and on the beach. Breakfast buffet was incredible. However service and staff were inconsistent. I was told off for using
10
Terence
30 sept 2025
·
Se alojó 4 noches
Sea was rough during rainy season. However hotel facilities meet all expectations. Meal choices were adequate. Koi resort is a place away from cities, yet a pleasant short distance from Danang and Hoi An. A relaxing 4 nights indeed.
Sea was rough during rainy season. However hotel facilities meet all expectations. Meal choices were adequate. Koi resort is a place away from cities, yet a pleasant short distance from Danang and Hoi An. A relaxing 4 nights indeed.
10
Brenda
1 abr 2025
·
Se alojó 3 noches
We had a lovely stay at Koi Resort Danang. The aesthetic of the resort is modern, luxurious, and thoughtfully designed—everything felt fresh and high-end. We stayed in a spacious 4-bedroom villa with a private pool, which offered amazing value compared to what you'd pay for a similar stay in places like Mexico. One of the biggest highlights was the complimentary breakfast buffet. It was incredibly generous with a wide variety of options, from Western staples to local Vietnamese dishes. Definitely something we looked forward to every morning! The staff were wonderful—friendly, helpful, and always kind to our two young kids (ages 4 and 5). There were daily kids' activities by the pool, which gave me time to relax and read. These activities do come at an extra cost, but we found them well worth it for the experience and convenience. The resort itself is very peaceful and quiet—almost surprisingly so. It felt a bit empty at times, but we actually appreciated the tranquility. While it is a bit removed from the main part of Da Nang, Grab rides were cheap and easy to arrange, so we had no trouble getting around. The room was clean and well-maintained, and we loved that we could easily adjust the air conditioning to our preference. The lush surroundings added to the relaxing vibe of the resort. Overall, this was a comfortable, serene, and luxurious stay with plenty of Western comforts. I would absolutely stay here again.
We had a lovely stay at Koi Resort Danang. The aesthetic of the resort is modern, luxurious, and thoughtfully designed—everything felt fresh and high-end. We stayed in a spacious 4-bedroom villa with a private pool, which offered amazing value compared to what you'd pay for a similar stay in places like Mexico. One of the biggest highlights was the complimentary breakfast buffet. It was incredibly generous with a wide variety of options, from Western staples to local Vietnamese dishes. Definitely something we looked forward to every morning! The staff were wonderful—friendly, helpful, and always kind to our two young kids (ages 4 and 5). There were daily kids' activities by the pool, which gave me time to relax and read. These activities do come at an extra cost, but we found them well worth it for the experience and convenience. The resort itself is very peaceful and quiet—almost surprisingly so. It felt a bit empty at times, but we actually appreciated the tranquility. While it is a bit removed from the main part of Da Nang, Grab rides were cheap and easy to arrange, so we had no trouble getting around. The room was clean and well-maintained, and we loved that we could easily adjust the air conditioning to our preference. The lush surroundings added to the relaxing vibe of the resort. Overall, this was a comfortable, serene, and luxurious stay with plenty of Western comforts. I would absolutely stay here again.
10
Ryan
4 ene 2025
·
Se alojó 1 noche
Here’s a good review for a resort in English: "I just had a fantastic stay at KOI Resort & Residence Da Nang. From the moment I arrived, I was greeted with warm hospitality from the staff. The room was beautifully decorated and spotless, with a stunning ocean view. The amenities, like the infinity pool and spa, were amazing and provided the perfect relaxation. The food at the restaurant was delicious, especially the fresh seafood. I will definitely be returning and recommending it to my friends!"
Here’s a good review for a resort in English: "I just had a fantastic stay at KOI Resort & Residence Da Nang. From the moment I arrived, I was greeted with warm hospitality from the staff. The room was beautifully decorated and spotless, with a stunning ocean view. The amenities, like the infinity pool and spa, were amazing and provided the perfect relaxation. The food at the restaurant was delicious, especially the fresh seafood. I will definitely be returning and recommending it to my friends!"
10
Sahar
31 dic 2024
·
Se alojó 5 noches
We had amazing experience in the Koi resort, the location is amazing, just between the beach and marble mountain!!
We had amazing experience in the Koi resort, the location is amazing, just between the beach and marble mountain!!
10
Thao
29 jun 2025
·
Se alojó 1 noche
Nice resort, excellent service. We stayed in the Grand Suite and very happy with it. The suite offered a great view of the beach, city, and Marble mountain. The beach is so beautiful. We loved everything here and will be back whenever we visit Da Nang.
Nice resort, excellent service. We stayed in the Grand Suite and very happy with it. The suite offered a great view of the beach, city, and Marble mountain. The beach is so beautiful. We loved everything here and will be back whenever we visit Da Nang.
10
JAEHUN
20 nov 2024
·
Se alojó 2 noches
시설이 크고 좋습니다. 빌라에서 지내는데 부족한 부분은 없었습니다. 호텔건물과 5분내외로 이동할 수 있어 좋고 짐이있으면 직원분들이 버기카를 태워줍니다. 궁금한게 있다면 Kim Anh에게 물어보면 친절하게 알려줍니다. 대부분 대응은 kim이 친절하게 알려주어서 좋습니다. 아직까지는 사람이 붐비지 않아서 대부분 전세내고 사용하는거 같아서 좋습니다. 항상 잘 웃으면서 대응해주시는 모든 직원분들이 좋아서 다시 방문하고 싶어요.
시설이 크고 좋습니다. 빌라에서 지내는데 부족한 부분은 없었습니다. 호텔건물과 5분내외로 이동할 수 있어 좋고 짐이있으면 직원분들이 버기카를 태워줍니다. 궁금한게 있다면 Kim Anh에게 물어보면 친절하게 알려줍니다. 대부분 대응은 kim이 친절하게 알려주어서 좋습니다. 아직까지는 사람이 붐비지 않아서 대부분 전세내고 사용하는거 같아서 좋습니다. 항상 잘 웃으면서 대응해주시는 모든 직원분들이 좋아서 다시 방문하고 싶어요.
10
Nathan
8 oct 2025
·
Se alojó 4 noches
The property looked better in person than it did on the website. The food was very good, and the access to the beach was very easy.
The property looked better in person than it did on the website. The food was very good, and the access to the beach was very easy.
10
Bekah
28 jul 2024
·
Se alojó 4 noches
This resort is really beautiful. Like other reviews say it isn’t yet fully completed but it had everything my family needed and it was a little quieter than other busy resorts we stayed at which was actually very nice. The breakfast buffet was perfect with good food and options. What makes this resort amazing is the kindness of the staff however. They really try to meet your every need, they are polite and friendly and really listen to you. We didn’t have a great experience at the restaurant there onsite (I think it still needs some fine tuning and it can come right) but the staff listened to the feedback you can tell they are trying to listen & learn to see what they can do better. They apologised & then offered some free poolside drinks also. They didn’t need to do this but you can tell they really want you to have a good time - which we did. I would certainly come back again. The villa was nice and large which was relaxing.
This resort is really beautiful. Like other reviews say it isn’t yet fully completed but it had everything my family needed and it was a little quieter than other busy resorts we stayed at which was actually very nice. The breakfast buffet was perfect with good food and options. What makes this resort amazing is the kindness of the staff however. They really try to meet your every need, they are polite and friendly and really listen to you. We didn’t have a great experience at the restaurant there onsite (I think it still needs some fine tuning and it can come right) but the staff listened to the feedback you can tell they are trying to listen & learn to see what they can do better. They apologised & then offered some free poolside drinks also. They didn’t need to do this but you can tell they really want you to have a good time - which we did. I would certainly come back again. The villa was nice and large which was relaxing.
10
Wayne Wai
6 feb 2025
·
Se alojó 3 noches
We stayed in a 3 bedroom villa and it was great. There is a small pool for each villa, but we never used it. We used the infinity pool near the beach. The breakfast is good. We also had complimentary afternoon tea, which was placed in a bird cage. We had one complimentary BBQ dinner. The Marble Mountains is across the street. The best part was the concierge service by Miss Kim. We communicated by Whatsapp and she helped us with any requirements quickly. She arranged meals and transportation to tourist spots. She helped retrieve my lost bag after we checked out. If luxury hotels can offer this type of service, this should be the norm. It made the stay 100% more enjoyable.
We stayed in a 3 bedroom villa and it was great. There is a small pool for each villa, but we never used it. We used the infinity pool near the beach. The breakfast is good. We also had complimentary afternoon tea, which was placed in a bird cage. We had one complimentary BBQ dinner. The Marble Mountains is across the street. The best part was the concierge service by Miss Kim. We communicated by Whatsapp and she helped us with any requirements quickly. She arranged meals and transportation to tourist spots. She helped retrieve my lost bag after we checked out. If luxury hotels can offer this type of service, this should be the norm. It made the stay 100% more enjoyable.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
El desayuno es ampliamente elogiado por su variedad y calidad. Las otras opiniones sobre los restaurantes son diversas, algunos disfrutan de las comidas y otros mencionan opciones más saludables limitadas, precios más altos o problemas de calidad ocasionales.
Reseñas de huéspedes relacionadas
4
Elisabeth
31 may 2025
·
Se alojó 6 noches
Some great moments and facilities but overall disappointing. The hotel is huge and spacious and a wonderful location, easy access to Da Nang, right in front of Marble Mountain, and on the beach. Breakfast buffet was incredible. However service and staff were inconsistent. I was told off for using
Some great moments and facilities but overall disappointing. The hotel is huge and spacious and a wonderful location, easy access to Da Nang, right in front of Marble Mountain, and on the beach. Breakfast buffet was incredible. However service and staff were inconsistent. I was told off for using
10
Brenda
1 abr 2025
·
Se alojó 3 noches
We had a lovely stay at Koi Resort Danang. The aesthetic of the resort is modern, luxurious, and thoughtfully designed—everything felt fresh and high-end. We stayed in a spacious 4-bedroom villa with a private pool, which offered amazing value compared to what you'd pay for a similar stay in places like Mexico. One of the biggest highlights was the complimentary breakfast buffet. It was incredibly generous with a wide variety of options, from Western staples to local Vietnamese dishes. Definitely something we looked forward to every morning! The staff were wonderful—friendly, helpful, and always kind to our two young kids (ages 4 and 5). There were daily kids' activities by the pool, which gave me time to relax and read. These activities do come at an extra cost, but we found them well worth it for the experience and convenience. The resort itself is very peaceful and quiet—almost surprisingly so. It felt a bit empty at times, but we actually appreciated the tranquility. While it is a bit removed from the main part of Da Nang, Grab rides were cheap and easy to arrange, so we had no trouble getting around. The room was clean and well-maintained, and we loved that we could easily adjust the air conditioning to our preference. The lush surroundings added to the relaxing vibe of the resort. Overall, this was a comfortable, serene, and luxurious stay with plenty of Western comforts. I would absolutely stay here again.
We had a lovely stay at Koi Resort Danang. The aesthetic of the resort is modern, luxurious, and thoughtfully designed—everything felt fresh and high-end. We stayed in a spacious 4-bedroom villa with a private pool, which offered amazing value compared to what you'd pay for a similar stay in places like Mexico. One of the biggest highlights was the complimentary breakfast buffet. It was incredibly generous with a wide variety of options, from Western staples to local Vietnamese dishes. Definitely something we looked forward to every morning! The staff were wonderful—friendly, helpful, and always kind to our two young kids (ages 4 and 5). There were daily kids' activities by the pool, which gave me time to relax and read. These activities do come at an extra cost, but we found them well worth it for the experience and convenience. The resort itself is very peaceful and quiet—almost surprisingly so. It felt a bit empty at times, but we actually appreciated the tranquility. While it is a bit removed from the main part of Da Nang, Grab rides were cheap and easy to arrange, so we had no trouble getting around. The room was clean and well-maintained, and we loved that we could easily adjust the air conditioning to our preference. The lush surroundings added to the relaxing vibe of the resort. Overall, this was a comfortable, serene, and luxurious stay with plenty of Western comforts. I would absolutely stay here again.
10
Ryan
4 ene 2025
·
Se alojó 1 noche
Here’s a good review for a resort in English: "I just had a fantastic stay at KOI Resort & Residence Da Nang. From the moment I arrived, I was greeted with warm hospitality from the staff. The room was beautifully decorated and spotless, with a stunning ocean view. The amenities, like the infinity pool and spa, were amazing and provided the perfect relaxation. The food at the restaurant was delicious, especially the fresh seafood. I will definitely be returning and recommending it to my friends!"
Here’s a good review for a resort in English: "I just had a fantastic stay at KOI Resort & Residence Da Nang. From the moment I arrived, I was greeted with warm hospitality from the staff. The room was beautifully decorated and spotless, with a stunning ocean view. The amenities, like the infinity pool and spa, were amazing and provided the perfect relaxation. The food at the restaurant was delicious, especially the fresh seafood. I will definitely be returning and recommending it to my friends!"
2
gail
24 ago 2025
·
Se alojó 7 noches
The room itself was a good size with decent amenities, but the overall cleanliness of the resort was extremely disappointing. The hallways were filthy with visible dirt everywhere. When we checked in, I started sneezing immediately, and it only stopped after I personally cleaned every surface in the room myself. Housekeeping was inconsistent and poorly done. Even after they “cleaned,” I often had to go over everything again. Turndown service was hit-or-miss, and when I called to request basic items like towels or coffee, they would either forget or only show up after a very long wait. On one occasion, I had to request fresh towels because the ones originally provided had hair on them, which is completely unacceptable. The toiletries were also terrible, the shampoo smelled like dish soap, and the body wash did nothing for the skin. One particularly frustrating policy was that Grab (food delivery service) drivers were not allowed onto the premises. This is an unreasonable rule, especially for guests who don’t want to leave the resort but still need to eat. On a positive note, the breakfast buffet had a good variety of options and was enjoyable. The spa was also a highlight, I had a wonderful massage, and the spa staff were friendly and professional. However, the overall experience was overshadowed by the lack of cleanliness and poor service. It was also strange that we were only given one key at check-in despite being two guests.
The room itself was a good size with decent amenities, but the overall cleanliness of the resort was extremely disappointing. The hallways were filthy with visible dirt everywhere. When we checked in, I started sneezing immediately, and it only stopped after I personally cleaned every surface in the room myself. Housekeeping was inconsistent and poorly done. Even after they “cleaned,” I often had to go over everything again. Turndown service was hit-or-miss, and when I called to request basic items like towels or coffee, they would either forget or only show up after a very long wait. On one occasion, I had to request fresh towels because the ones originally provided had hair on them, which is completely unacceptable. The toiletries were also terrible, the shampoo smelled like dish soap, and the body wash did nothing for the skin. One particularly frustrating policy was that Grab (food delivery service) drivers were not allowed onto the premises. This is an unreasonable rule, especially for guests who don’t want to leave the resort but still need to eat. On a positive note, the breakfast buffet had a good variety of options and was enjoyable. The spa was also a highlight, I had a wonderful massage, and the spa staff were friendly and professional. However, the overall experience was overshadowed by the lack of cleanliness and poor service. It was also strange that we were only given one key at check-in despite being two guests.
6
Brett
23 abr 2025
·
Se alojó 3 noches
The checking processes was inefficient. Waited well past the checkin time and had to approach staff 3 times before the keys were handed over. The villa we stayed in only had hot water for 1 of the 3 days which was dissapointing. The staff lack communication skills and seem very new to their roles. The food options at the hotel are not great and a little overpriced. The actual resort looks very nice and the villa, apart from the lack of hot water, was perfectly positioned close to the beach and pool. The pool itself does not have enough lounge chairs for the amount of people using it. The water is also very cloudy. Overall the experience was ok, but not up to expectations when considering the price of the room.
The checking processes was inefficient. Waited well past the checkin time and had to approach staff 3 times before the keys were handed over. The villa we stayed in only had hot water for 1 of the 3 days which was dissapointing. The staff lack communication skills and seem very new to their roles. The food options at the hotel are not great and a little overpriced. The actual resort looks very nice and the villa, apart from the lack of hot water, was perfectly positioned close to the beach and pool. The pool itself does not have enough lounge chairs for the amount of people using it. The water is also very cloudy. Overall the experience was ok, but not up to expectations when considering the price of the room.
10
Nathan
8 oct 2025
·
Se alojó 4 noches
The property looked better in person than it did on the website. The food was very good, and the access to the beach was very easy.
The property looked better in person than it did on the website. The food was very good, and the access to the beach was very easy.
10
Bekah
28 jul 2024
·
Se alojó 4 noches
This resort is really beautiful. Like other reviews say it isn’t yet fully completed but it had everything my family needed and it was a little quieter than other busy resorts we stayed at which was actually very nice. The breakfast buffet was perfect with good food and options. What makes this resort amazing is the kindness of the staff however. They really try to meet your every need, they are polite and friendly and really listen to you. We didn’t have a great experience at the restaurant there onsite (I think it still needs some fine tuning and it can come right) but the staff listened to the feedback you can tell they are trying to listen & learn to see what they can do better. They apologised & then offered some free poolside drinks also. They didn’t need to do this but you can tell they really want you to have a good time - which we did. I would certainly come back again. The villa was nice and large which was relaxing.
This resort is really beautiful. Like other reviews say it isn’t yet fully completed but it had everything my family needed and it was a little quieter than other busy resorts we stayed at which was actually very nice. The breakfast buffet was perfect with good food and options. What makes this resort amazing is the kindness of the staff however. They really try to meet your every need, they are polite and friendly and really listen to you. We didn’t have a great experience at the restaurant there onsite (I think it still needs some fine tuning and it can come right) but the staff listened to the feedback you can tell they are trying to listen & learn to see what they can do better. They apologised & then offered some free poolside drinks also. They didn’t need to do this but you can tell they really want you to have a good time - which we did. I would certainly come back again. The villa was nice and large which was relaxing.
10
Barry
16 feb 2026
·
Se alojó 4 noches
To say the large size of the hotel, it was absolutely spotlessly clean. The staff were absolutely wonderful friendly and courteous, everyone of them. The food in the hotel was far beyond my expectations. I would definitely recommend Koi resort, and when im next in vietnam i will be staying here without a doubt.
To say the large size of the hotel, it was absolutely spotlessly clean. The staff were absolutely wonderful friendly and courteous, everyone of them. The food in the hotel was far beyond my expectations. I would definitely recommend Koi resort, and when im next in vietnam i will be staying here without a doubt.
10
Wayne Wai
6 feb 2025
·
Se alojó 3 noches
We stayed in a 3 bedroom villa and it was great. There is a small pool for each villa, but we never used it. We used the infinity pool near the beach. The breakfast is good. We also had complimentary afternoon tea, which was placed in a bird cage. We had one complimentary BBQ dinner. The Marble Mountains is across the street. The best part was the concierge service by Miss Kim. We communicated by Whatsapp and she helped us with any requirements quickly. She arranged meals and transportation to tourist spots. She helped retrieve my lost bag after we checked out. If luxury hotels can offer this type of service, this should be the norm. It made the stay 100% more enjoyable.
We stayed in a 3 bedroom villa and it was great. There is a small pool for each villa, but we never used it. We used the infinity pool near the beach. The breakfast is good. We also had complimentary afternoon tea, which was placed in a bird cage. We had one complimentary BBQ dinner. The Marble Mountains is across the street. The best part was the concierge service by Miss Kim. We communicated by Whatsapp and she helped us with any requirements quickly. She arranged meals and transportation to tourist spots. She helped retrieve my lost bag after we checked out. If luxury hotels can offer this type of service, this should be the norm. It made the stay 100% more enjoyable.
2
Jamie
22 ago 2025
·
Se alojó 8 noches
This place was terrible..The grounds looked nice but the staff are horrible..Bugs, ants, didn't clean rooms..It was hard to get anything from them. Very unhelpful..Air conditioning didn't work..Hair in food..Drinks horrible..its a pretty place with horrible service.
This place was terrible..The grounds looked nice but the staff are horrible..Bugs, ants, didn't clean rooms..It was hard to get anything from them. Very unhelpful..Air conditioning didn't work..Hair in food..Drinks horrible..its a pretty place with horrible service.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Sheria
15 sept 2026
·
Se alojó 3 noches
This is a great place to stay. Spend the extra money to get an ocean view suite with a pool; it’s worth it. The only draw back is that it is very touristy, so there isn’t any spice in the food. 10/10 would recommend.
This is a great place to stay. Spend the extra money to get an ocean view suite with a pool; it’s worth it. The only draw back is that it is very touristy, so there isn’t any spice in the food. 10/10 would recommend.
8
DAEHONG
23 ago 2026
·
Se alojó 3 noches
저렴한 가격에 5성급 호텔 이용 가능. 밥은 소소 바닥청소상태가 살짝 아쉬움. 직원 친절하고 일처리.빠르고 정확
저렴한 가격에 5성급 호텔 이용 가능. 밥은 소소 바닥청소상태가 살짝 아쉬움. 직원 친절하고 일처리.빠르고 정확
8
Thi Kim Dung
13 ago 2026
·
Se alojó 3 noches
Trang is nice and supportive. The driver who took us to airport was excellent.
Trang is nice and supportive. The driver who took us to airport was excellent.
10
HAE JUNG
11 ago 2026
·
Se alojó 4 noches
베트남을 여름방학 겨울방학 때마다 가서, 총 9번째 베트남 방문입니다. 아이가 어려서 리조트에 머무는 시간이 많아 항상 베트남을 가고 있어요. 총 9번의 방문 14곳의 풀빌라를 방문했는데 시설 및 프로그램은 나트랑 뫼벤픽 리조트가 가장 좋았고, 이동 동선과 아이와 함께하는 특성상 편했던 곳은 이곳이었습니다. 시기별로 다르겠지만 상대적으로 저렴한 숙박료(70만원)으로 3룸 풀빌라를 사용할 수 있었고, 숙소의 아쉬운 점은 다이닝룸이 따로 없었다는 부분입니다. 이것에 부가적으로 룸서비스의 선택권이 너무 적다 (이는 다이닝룸이 없어서 인 것 같습니다.) 다만, 베트남 이외에도 정말 많은 리조트를 방문했음에도 가장 만족스러운 과일 퀄리티가 좋았습니다. 수박과 용과는 정말 최고였어요. 아 쓰다보니 불편했던 점이 하나 더 있는데, 디파짓으로 결제가 안되는 몇 가지 프로그램이 있었습니다. 그래서 결국 숙소를 다시 들어갔다가 와야하는 불편함이 있었어요. 이 부분은 개선이 필요해보입니다.
베트남을 여름방학 겨울방학 때마다 가서, 총 9번째 베트남 방문입니다. 아이가 어려서 리조트에 머무는 시간이 많아 항상 베트남을 가고 있어요. 총 9번의 방문 14곳의 풀빌라를 방문했는데 시설 및 프로그램은 나트랑 뫼벤픽 리조트가 가장 좋았고, 이동 동선과 아이와 함께하는 특성상 편했던 곳은 이곳이었습니다. 시기별로 다르겠지만 상대적으로 저렴한 숙박료(70만원)으로 3룸 풀빌라를 사용할 수 있었고, 숙소의 아쉬운 점은 다이닝룸이 따로 없었다는 부분입니다. 이것에 부가적으로 룸서비스의 선택권이 너무 적다 (이는 다이닝룸이 없어서 인 것 같습니다.) 다만, 베트남 이외에도 정말 많은 리조트를 방문했음에도 가장 만족스러운 과일 퀄리티가 좋았습니다. 수박과 용과는 정말 최고였어요. 아 쓰다보니 불편했던 점이 하나 더 있는데, 디파짓으로 결제가 안되는 몇 가지 프로그램이 있었습니다. 그래서 결국 숙소를 다시 들어갔다가 와야하는 불편함이 있었어요. 이 부분은 개선이 필요해보입니다.
8
Minyoung
2 ago 2026
·
Se alojó 2 noches
직원분들은 엄청 친절했고, 사실 숙박기간동안 정전이 있었어요. 그 대처가 조금 아쉬웠어요. 전망은 바다였는데 5층을 배정해주시고 풀부킹이라고 해서 그냥 묵었는데 나쁘진 않았어요
직원분들은 엄청 친절했고, 사실 숙박기간동안 정전이 있었어요. 그 대처가 조금 아쉬웠어요. 전망은 바다였는데 5층을 배정해주시고 풀부킹이라고 해서 그냥 묵었는데 나쁘진 않았어요
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Entrada
Salida
De 15:00 a 00:00
Antes de la(s) 12:00
Interesante
Políticas e información adicionales sobre esta propiedad.
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-10-16: 94.4847071773529USD
- 2026-10-17: 69.05597071723939USD
- 2026-10-18: 66.06907229194641USD
- 2026-10-19: 69.855490309906USD
- 2026-10-20: 65.79374802398682USD
- 2026-10-21: 65.12735168800354USD
- 2026-10-22: 63.21243407325745USD
- 2026-10-23: 64.38117140407563USD
- 2026-10-24: 67.24702024345399USD
- 2026-10-25: 65.00712072868347USD
- 2026-10-26: 69.84505817832947USD
- 2026-10-27: 66.73927031269073USD
- 2026-10-28: 65.3709381029129USD
- 2026-10-29: 65.3709381029129USD
- 2026-10-30: 69.84505817832947USD
- 2026-10-31: 69.84505817832947USD
- 2026-11-01: 69.84505817832947USD
- 2026-11-02: 65.00712072868347USD
- 2026-11-03: 71.64070489845277USD
- 2026-11-04: 71.64070489845277USD
- 2026-11-05: 69.84505817832947USD
- 2026-11-06: 71.64070489845277USD
- 2026-11-07: 71.64070489845277USD
- 2026-11-08: 71.64070489845277USD
- 2026-11-09: 71.64070489845277USD
- 2026-11-10: 71.64070489845277USD
- 2026-11-11: 66.73927031269073USD
- 2026-11-12: 71.64070489845277USD
- 2026-11-13: 67.06422221069336USD
- 2026-11-14: 71.64070489845277USD
- 2026-11-15: 71.64070489845277USD
- 2026-11-16: 66.73927031269073USD
- 2026-11-17: 66.73927031269073USD
- 2026-11-18: 71.64070489845277USD
- 2026-11-19: 65.3709381029129USD
- 2026-11-20: 71.64070489845277USD
- 2026-11-21: 67.06422221069336USD
- 2026-11-22: 67.06422221069336USD
- 2026-11-23: 71.64070489845277USD
- 2026-11-24: 71.64070489845277USD
- 2026-11-25: 75.54692527542115USD
- 2026-11-26: 71.64070489845277USD
- 2026-11-27: 71.64070489845277USD
- 2026-11-28: 71.64070489845277USD
- 2026-11-29: 71.64070489845277USD
- 2026-11-30: 67.06422221069336USD
- 2026-12-01: 75.99416970024109USD
- 2026-12-02: 75.99416970024109USD
- 2026-12-03: 75.99416970024109USD
- 2026-12-04: 75.99416970024109USD
- 2026-12-05: 75.99416970024109USD
- 2026-12-06: 74.90754790306092USD
- 2026-12-07: 75.99416970024109USD
- 2026-12-08: 75.99416970024109USD
- 2026-12-09: 75.99416970024109USD
- 2026-12-10: 75.32433598976135USD
- 2026-12-11: 75.99416970024109USD
- 2026-12-12: 73.00937998847962USD
- 2026-12-13: 75.99416970024109USD
- 2026-12-14: 75.99416970024109USD
- 2026-12-15: 75.99416970024109USD
- 2026-12-16: 75.99416970024109USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
La recepción está abierta las 24 horas, los 7 días de la semana.
- Piscina disponible de 06:00 a 18:00.
- Se ofrece alojamiento gratuito a un máximo de un menor de hasta 4 años, siempre que ocupe la misma habitación que sus padres o tutores, utilizando las camas existentes.
- Este alojamiento no acepta mascotas ni perros guía.
Servicios populares
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Servicio de habitaciones
Mostrador turístico
Actividades
Piscina
Playa privada
Jardín
Playa (cercana)
Piscina cubierta
Piscina al aire libre
Evening Entertainment
Pool (Indoor)
Pool (Infinity)
Muebles de exterior
Pool (Seasonal Outdoor)
Terraza
Fitness Center (nearby)
Water Park
Aparcamiento
Aparcamiento
Traslados al aeropuerto
Aparcamiento gratuito
Parking Onsite
Internet
WiFi gratuito
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Sauna
Bañera de hidromasaje/Jacuzzi
Sala de vapor
Servicio de masajes
Spa y centro de bienestar
Club infantil
Bar en la piscina
Servicios
Mostrador turístico
Servicio de tintorería
Servicio de limpieza
Salones para banquetes
Caja fuerte
Consigna de equipajes
Autoservicio de lavandería
24-Hour Front Desk
Lockers Available