Mercure Nagano Matsushiro Resort & Spa

Stor buffet o

遠路はるばる朝食と温泉が魅力的なホテルにやって来ましたが、手違いで朝食が食べられなかった上に、なんと早起きしたのに女湯の内風呂が利用出来なくなっていました。 内風呂に比べて野天風呂が狭すぎてイモ洗い状態でした せめて代わりのサービスを提供して欲しかったです。。。

温泉が良い 朝食バイキングもメニューも豊富で良かった

Ótimas instalações

Staff was amazing but compared to other Mercure hotels this one is very outdated (a lot of furniture was outside so they may be renovating) but wallpaper was peeling, there were marks on the walls and carpet where paintings/furniture used to be) and the beds we had were hard as rocks. As were the pillows. That said the staff and food were exceptional