Somerset Lofts

First issue... I had to yell to get attention from back room when I walked in both times. Run by young Indian guy. They were supposed to pre-auth only $50. They did $57.50. Told he never saw that before and it would all be released right after checkout. 5 days later, still not released. Price for the room should have been adjusted through Expedia... my receipt is for less than what I was charged Wasn't fixed. Trying to scam extra money. This room was absolutely 100% misrepresented by photos online. Cat pee and pot smell through the motel. ROOM: It doesn't say all of the beds on a second floor... meaning stairs in the "room." Being disabled, I have to sleep on the couch. THERE'S NO COUCH like the pics, only two CHAIRS. The photos show a TV in the living room. Nope. There's no microwave in the suite. Half bath on the first floor had a clogged sink. The "bedroom" doesn't have a door or tv. The closet in that room doesn't have any bar to hang, shelves to set, or a door. The skylights cannot be covered. The mirror in the king bed area wouldn't shut off. The light stayed on all night. That beautiful bathroom you see in the representation photos of this specific room. 😂 Trashy broken curtain and paint peeling all over. Heat monitor stayed at 54° (on AC) all night long. It was FREEZING (in middle of winter). Even more wrong. Watch video. Luckily, we only had the kids there only one night due to emergency weather. WORST accommodation we had start to finish. DON'T WASTE YOUR MONEY!

Yes there was easy access to anything you may need or desire.

The front desk person was

DO NOT BOOK THIS HOTEL. I was initially given a room that strongly smelled of cigarette smoke. After requesting a different room, the second room smelled even worse. Due to the overwhelming odor, I was unable to stay and had to leave the hotel entirely. This made it impossible for me to complete my stay as planned.

The room 215 was dirty