Name: Comfort Suites Gatlinburg Downtown-Convention Center
Address: 321 Reagan Drive, Gatlinburg, Tennessee, US
Price range: 77 US$–357 US$ per night
Rating: 9.03

Opiniones de los huéspedes

Según las reseñas, Comfort Suites Gatlinburg Downtown-Convention Center es descrito como un hotel nuevo y muy limpio, con habitaciones espaciosas y un personal amable, en una ubicación conveniente y accesible a pie, justo a las afueras de la calle principal, pero que se siente más tranquilo que el centro bullicioso.

Una queja recurrente es el espacio de estacionamiento muy limitado en las instalaciones, especialmente para SUV y camionetas. La calidad y variedad del desayuno generan comentarios diversos, con varios informes de artículos limitados o fríos. Algunos huéspedes mencionan paredes delgadas o ruido de las habitaciones de arriba, y hay algunas notas ocasionales sobre una avería del ascensor o baja presión de agua. Espere una estadía limpia y moderna cerca del centro de la ciudad con algunos inconvenientes, particularmente el estacionamiento.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Las instalaciones son modernas, pero tienen desventajas: el estacionamiento es consistentemente muy limitado y un ascensor a veces estuvo fuera de servicio. La piscina cubierta es pequeña y a veces fría o con un fuerte olor a cloro; hay un gimnasio disponible y cargadores EV de pago limitados.

Reseñas de huéspedes relacionadas

10

Jennifer

26 oct 2025

·

Se alojó 1 noche

Everything was great … BUT one thing… the parking is crazy All the spots are too small! So don’t drive a big suv or pickup.

10

Tracy

7 nov 2025

·

Se alojó 1 noche

Room was very clean and staff was courteous. The only complaint was the very very tight parking. Parking spaces were very small. But all in all I Would definitely stay here again.

8

Daman

7 jul 2025

·

Se alojó 4 noches

Clean. Staff was polite and nice. The breakfast was good. The pool was Ok but really cold for an indoor pool. Only one of the two elevators worked.

10

Mark

20 jun 2025

·

Se alojó 6 noches

The property was new and clean and our Suite was a good size and accommodated my Family of 5 well. The breakfast was good, with plenty of choices, also. I encourage you, though, if you stay here drive a small SUV or Coupe. Parking is not for trucks or extended SUV’s. They did allow us to park across the street in our truck, tho, so that was cool. Nice stay!

10

Mark

26 ago 2025

·

Se alojó 3 noches

This is about 2 blocks off the Parkway, close but far away from bustle. Pool was nice .

6

Scott

6 jul 2025

·

Se alojó 3 noches

Need to get both elevators working and better breakfast.

8

Gregory

1 abr 2025

·

Se alojó 1 noche

I am driving back from Florida heading to Columbus Ohio and I stopped to do some hiking outside of Gatlinburg and I got this hotel because it had electric car charger. Unfortunately one of the two were broken so I couldn’t use it and they didn’t tell me I had to pay for it so I was very disappointed that the only reason I booked here was because of that Lady was very nice and said she would call the guy that used the other one to get to use it, but I ended up charging across the street, but hopefully in the future, they will have these things checked because I drove quite a bit out of my way

10

Larry

22 oct 2024

·

Se alojó 3 noches

Was convenient to downtown Gatlinburg. One of elevators was down so that was aggravating.

8

JOHN

28 jul 2025

·

Se alojó 1 noche

Breakfast options were pretty limited and of the prepackaged and processed sort. Didn’t partake. Coffee was poor quality-bold coffee tasted like dirty water. You should try brewing your own. The pool had very high chlorine smell which may be due to poor ventilation. Couldn’t partake. Location was great.

8

Randy

9 oct 2025

·

Se alojó 1 noche

The hotel was great and clean, desk attendant was very nice. Excellent location, however, parking either under the hotel or the alternative parking outside, can be very challenging if you’re driving a large SUV or truck. If so, definitely don’t park underneath, I couldn’t go any further at one point or I would have hit either vehicle on both sides. It is in a “U” shape and I couldn’t get to the exit and had to back all the way through the tight areas just to get out. It was tricky.

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Limpieza

La limpieza es ampliamente elogiada en las habitaciones y las áreas comunes, y muchos describen la propiedad como nueva y bien mantenida. Algunos informes aislados mencionan la falta de servicio de limpieza o problemas con el baño/ducha.

Reseñas de huéspedes relacionadas

8

Bianca

24 ago 2025

·

Se alojó 3 noches

The hotel was nice and quiet. The only thing I didn't like was the dirt stain in the shower. The staff were great, the location is amazing, and the breakfast was decent. Will stay again.

10

Teresa

6 jul 2025

·

Se alojó 1 noche

Very nice and very clean everywhere we went in the hotel. Far enough from main street noise of traffic but close enough for walking and convenience. Our room was very clean and comfy. Definitely will stay here again.

10

Chris

13 jul 2025

·

Se alojó 2 noches

Very clean, safe, and very comfortable. Well managed and taken carw of.

10

Kasi

3 oct 2025

·

Se alojó 1 noche

The employees were super friendly. Everything was clean and comfortable.

10

Aerrole

7 ago 2025

·

Se alojó 2 noches

Super clean!

10

stanly

26 nov 2025

·

Se alojó 1 noche

Great stay , clean rooms , breakfast was ok

10

Michael

15 jul 2025

·

Se alojó 1 noche

The room was perfectly clean. The staff was great. It seems to be newly built, so it is all in great shape.

10

Devon

22 oct 2025

·

Se alojó 4 noches

Newer hotel. Was clean, friendly staff, great location.

6

Yessijane

15 jul 2025

·

Se alojó 1 noche

Bathroom was dirty, full of hair in the bathtub and floor. They gave me the room right next to the ice machine in the first floor, when the hotel was not full at all, parking lot was empty. So, I woke up like 6am since they were getting ice for like 20 minutes, and after that every 5 min someone was getting ice, terrible room, and when I mentioned this to the front desk lady at check out she laughed at me....really? is that funny? That was all I told her.

10

Crystal

14 jun 2025

·

Se alojó 2 noches

The hotel was clean, well maintained and location was great. We were able to walk to everything we wanted to do. Free parking was great.

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Habitaciones

Las habitaciones son espaciosas, modernas y generalmente cómodas, y muchos señalan suites grandes y camas cómodas. Algunos huéspedes informan paredes delgadas o ruido de arriba, colchones ocasionalmente firmes y poca presión de agua o vistas poco destacadas.

Reseñas de huéspedes relacionadas

10

Molly

26 mar 2025

·

Se alojó 2 noches

Great hotel, easy walk to convention center. The only concern were the pillows and the water pressure. All in all we had a nice stay.

6

Matthew

28 sept 2025

·

Se alojó 2 noches

Average hotel but not impressive. Positives: comfortable bed, nice shower with good water pressure and easy check in. Close to Main Street so was able to walk to many destinations. Parking garage was a plus. Negatives: Breakfast was subpar. Ice machine was not on every floor. Large gap at bottom of the room door letting in light and noise all night. Room was crowded with furniture and dimly lit. Window view was of trash and c-cans. For the price paid, it met our needs but wasn’t overall impressed.

10

debra

29 jul 2025

·

Se alojó 3 noches

Everything

8

Jeniffer

27 ago 2025

·

Se alojó 4 noches

The rooms were really nice and clean. The only problem was the water press is very poor. It was like trying to take a shower with a water sprinkler.

10

Dr. James

15 may 2025

·

Se alojó 3 noches

The room was one of the best I have stayed in. Room was cleaned each day while we were out. Shower needs a seat in it for old people. Staff was courteous and friendly. Bed needs to be lowered about 5 inches, but it was very comfortable. Plenty of pillows of various densities. TV picture was bright and colorful. Spanish friendly. Multicultural venu was a plus. We enjoyed our stay. Nuff said.

8

Wanda

24 oct 2025

·

Se alojó 4 noches

Clean rooms & public areas. Very friendly and helpful staff. The bed in the king room was too firm, but we switched to a queen room and were more comfortable. The hotel's location is convenient. My husband worked out at the gym every day. The indoor pool is small, but it's heated, so that’s a big plus!

8

Luis

5 ene 2025

·

Se alojó 3 noches

The hotel offered a great price, and the rooms were spacious and appeared new, which was a plus. However, we did notice that the walls were thin, making it challenging to get a good night's sleep due to the sounds of water running through the pipes. Additionally, some noise from guests above us was a bit disruptive, even after we raised the issue with the front desk. On a positive note, the complimentary breakfast was a nice value, although the lobby area could benefit from more regular upkeep throughout the day to create a more inviting atmosphere. Overall, our stay could have been even better with a few improvements.

10

Jennifer

15 oct 2025

·

Se alojó 1 noche

Service and location were great. Short walk to the main drag. Only issue was noisy room. Walls are thin, we kept hearing noise all night, so little sleep. Other than noise issue it was good.

10

Estephany

27 ago 2025

·

Se alojó 3 noches

Super clean hotel, room was very spacious. Definitely would come and stay here again.

8

Robin

15 oct 2025

·

Se alojó 2 noches

The room was very spacious and clean. breakfast was good. The walk to the main parkway was a little longer than I had hoped for but doable.

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Servicio

El personal se describe con frecuencia como amable y servicial, con un check-in rápido y asistencia rápida. Algunas reseñas citan un servicio inconsistente en la recepción o problemas de comunicación, y ocasionales errores de limpieza.

Reseñas de huéspedes relacionadas

10

Ibrahim

29 nov 2025

·

Se alojó 2 noches

Excellent service

2

Katherine

30 oct 2024

·

Se alojó 3 noches

Terrible customer service at this property before we even checked in! We booked this hotel because they advertise cribs, which we need for our daughter. I had her included with her age on the reservation and even contacted the hotel two days before arrival confirming our reservation would include a crib/pack n play. I received a response via the Expedia app “confirming” my request. I called the hotel shortly before our arrival to verify they had the pack n play in our room. The receptionist at the desk told us they are “first come, first serve” and there were none available. I was told my reservation was through Expedia and that it was their problem and mine, not the hotel’s. When I explained I had a confirmation from the hotel a few days prior confirming my request and maybe it was already in the room, not storage she again said not her problem and refused to check. I asked what her suggestion was for where my baby was supposed to sleep, she hung up the phone on me. When I tried to call back to speak to a manager, my phone call was ignored repeatedly. After reaching out to choice hotels and Expedia- they too told me they could not reach the hotel and then finally that a manager could not be reached either. I was promised by choice hotels that the owner and/or manager would reach out to me within hours- which never happened. We chose not to stay at this hotel due to poor service and zero communication. This is how they treat guests before they even walk through the door.

4

Terry

12 jun 2025

·

Se alojó 1 noche

No one was at the front desk for 20 minutes, every one was just standing around waiting for someone to show up, after the came back every thing went fine

10

Wendy

1 jun 2025

·

Se alojó 5 noches

Hospitality of the staff was excellent! Clean room. Enjoyed my stay and extended my time. Pillows were super comfy and great for my bad neck and back. Thanks everyone! Great team!

8

Naga Kotesh

2 sept 2025

·

Se alojó 2 noches

Quick Check-in. Friendly front desk staff

10

Joyce

28 ago 2025

·

Se alojó 5 noches

Friendly and professional staff. They went out of their way to assist us!

10

James

30 may 2025

·

Se alojó 7 noches

We had a wonderful time.The location was great.A easy walk to the downtown and convention center.Rooms was clean and updated.The house keeping did and excellent job!!The front desk staff was friendly and helpful.We will definitely be staying here again.Good job guys!

4

Jawad

20 jul 2024

·

Se alojó 5 noches

Housekeeper threw our dirty clothes away, thinking it was trash. When I asked for an explanation, manager got argumentative with me. Luckily, they found our clothes in the garbage. Terrible!!

10

michael

29 ago 2025

·

Se alojó 1 noche

Everything and everyone, was absolutely impressed with it all, the staff was amazing, thank you so much from the farmer's.

10

George

28 mar 2025

·

Se alojó 1 noche

Staff was helpful and friendly. Good work!

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Ubicación

La ubicación es conveniente y accesible a pie desde el centro y el centro de convenciones, mientras que está situado justo a las afueras de la calle principal en una zona más tranquila. Algunos mencionan la caminata cuesta arriba y que está a unas cuadras del centro.

Reseñas de huéspedes relacionadas

10

Choong-Hwan

27 ago 2025

·

Se alojó 1 noche

Clean Safe Walkable to Main Street Close to free shuttle service

10

Lauren

18 ago 2025

·

Se alojó 2 noches

We love this location! Very close to downtown and quiet!

10

Rhonda

31 oct 2025

·

Se alojó 2 noches

Clean, quiet and upgrades. Found to be convenient to the Main Street.

8

Patricia

28 jul 2025

·

Se alojó 1 noche

Nice hotel but off the main strip.

10

Melissa

1 oct 2025

·

Se alojó 1 noche

Walkable to downtown area

10

Devon

22 oct 2025

·

Se alojó 4 noches

Newer hotel. Was clean, friendly staff, great location.

10

Timothy

21 jun 2025

·

Se alojó 2 noches

The hotel was an excellent place to stay in Gatlinburg! We could walk to the parkway and we’re far enough

10

Erin

19 jun 2025

·

Se alojó 1 noche

They let us check in early. The location was very convenient within walking distance of downtown Gatlinburg. Very clean, modern and quiet. Good breakfast options.

10

Crystal

14 jun 2025

·

Se alojó 2 noches

The hotel was clean, well maintained and location was great. We were able to walk to everything we wanted to do. Free parking was great.

8

Robin

15 oct 2025

·

Se alojó 2 noches

The room was very spacious and clean. breakfast was good. The walk to the main parkway was a little longer than I had hoped for but doable.

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Comida

Las opiniones sobre el desayuno son variadas: muchos lo encuentran bueno o aceptable con los artículos calientes estándar, mientras que otros informan variedad limitada o comida fría y un ambiente abarrotado y desorganizado.

Reseñas de huéspedes relacionadas

10

lonnie

25 may 2025

·

Se alojó 4 noches

The property was clean, the building was relatively new. The location was great right in the center of downtown Gatlinburg within walking distance of everything. The hotel is also close to the Biltmore site in Asheville North Carolina, we took the one and a half hour drive over to the estate. Easy trip with scenic mountain views the whole way. The staff was courteous and professional. The breakfast was marginal but it was free and plentiful. The clientele were well behaved, no hassles or concerns. The facility was peaceful and quiet, parking was tight but plentiful. We definitely enjoyed our stay.

4

Ricky

5 nov 2025

·

Se alojó 2 noches

The breakfast was cold food. The room was noisy above us sounded like kids running back and forth. Didnt like the stay at all.

10

Christine C

11 oct 2025

·

Se alojó 4 noches

Hotel was very nice, new and clean and could walk to town. Breakfast was good and service was great. A/c nice and cool, comfortable bed. Free parking was great, but the spaces were tight. Only complaint was the people above me were noisy, but that’s not the hotel‘s fault. They did say they would handle it and it got a little better. Recommend the top floor.

4

MAHER

6 jul 2025

·

Se alojó 3 noches

Poor breakfast choices / 0% quality

8

jessica

21 jul 2025

·

Se alojó 4 noches

This hotel was pretty great! The room was very clean and comfortable for my family of 5. The location was good, within walking distance of downtown though a bit of a huff back up the hill in the heat. I only have 2 complaints. One) Parking. It was a disaster. The spaces were too small and the driving area was tiny. I could barely maneuver my minivan around the lot and at times was completely blocked from pulling around the lot due to others not being able to fit in their spots. There should be rules for parking in the lot vs the garage depending on the size of vehicle. Two) Breakfast was incredibly disorganized. Plates were not set up before where the food was, the drink machine wasn't labeled, and it was SUPER crowded (way to small of an area for this size hotel). Overall our stay was great, the breakfast offered was sufficient with plenty of options (waffles, biscuits w gravy, eggs, bacon/sausage, muffins, fruit, cereal, yogurt), the rooms were clean and bug-free, staff was friendly and the pool area was clean (though very strong smelling). We will likely stay here again when we return to the area with our kids assuming the hotel can accommodate us with all of our children (we only had 3 of them with us this time).

8

Taylor

29 jul 2025

·

Se alojó 2 noches

Breakfast was not it!

8

Ankur

29 abr 2025

·

Se alojó 4 noches

Decent place. Newer construction, so everything is well done and clean. Rooms are spacious, quite, and beds are comfy, parking is free. One can walk to the restaurants and all the touristy stuff on Main Street. Only thing that needs significant improvement is the breakfast. Compared to other places with similar “complimentary” breakfast spread-this was very basic, limited, and sub par. Coffee was barely drinkable. Other than the breakfast, the hotel is a great getaway for Smoky mountain.

10

Stephanie

27 jul 2025

·

Se alojó 1 noche

Clean and comfortable. Not the best breakfast but did the trick and didn’t have to spend money.

6

Scott

6 jul 2025

·

Se alojó 3 noches

Need to get both elevators working and better breakfast.

10

Brandon

18 jul 2025

·

Se alojó 3 noches

Great property good breakfasts

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Mes	Precio medio
enero	74 US$
febrero	82 US$
marzo	120 US$
abril	128 US$
mayo	134 US$
junio	135 US$
julio	149 US$
agosto	123 US$
septiembre	128 US$
octubre	161 US$
noviembre	134 US$
diciembre	151 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $357
18 $170	19 $176	20 $176	21 $176	22 $181	23 $303	24 $258
25 $137	26 $127	27 $127	28 $127	29 $132	30 $207	31 $173

DO	LU	MA	MI	JU	VI	SA
1 $114	2 $119	3 $158	4 $162	5 $205	6 $250	7 $200
8 $83	9 $89	10 $88	11 $92	12 $103	13 $180	14 $184
15 $92	16 $88	17 $88	18 $88	19 $90	20 $211	21 $227
22 $111	23 $115	24 $127	25 $142	26 $211	27 $242	28 $204
29 $77	30 $90

Comfort Suites Gatlinburg Downtown-Convention Center

Precios para Comfort Suites Gatlinburg Downtown-Convention Center

Precios medios mensuales

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Ubicación

Opciones de habitación

Suite (Wide King, Hearing)

Suite (One Bed King)

Suite (One Bed King, Handicapped, Hearing)

Suite (Wide King, Handicapped, Hearing)

Suite, 1 cama de matrimonio grande (Handicapped Impaired)

Suite (Double Queen)

Suite (Double Queen, Handicapped)

Suite, 1 cama de matrimonio grande (Handicapped)

Suite, 1 cama de matrimonio grande

Suite (Double Queen, Handicapped Impaired)

Suite (One Bed King, Handicapped Impaired)

Reseñas de los huéspedes sobre Comfort Suites Gatlinburg Downtown-Convention Center

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