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Auberge des Nuages

From

US$ 78

/noite

Auberge des Nuages - Image 1

Auberge des Nuages - Image 2

Auberge des Nuages - Image 3

Auberge des Nuages - Image 4

Auberge des Nuages - Image 5

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From

US$ 78

/noite

Sobre este alojamento

Ski-in/ski-out access and cozy rooms with espresso makers near Saint Lawrence River in La Malbaie.

Estacionamento
Quartos de não fumadores
Sala familiar
Jardim
Área de piquenique/Mesas
Depósito de bagagem

Localização

381 Rue Saint Raphaël, Cap-a-l'Aigle, La Malbaie, Regionalidade Municipal do Condado de Charlevoix-Est, Canadá

Mais informações sobre a localização

Opções de quartos

4

Quarto Pequeno

Detalhes do quarto

1 Cama De Casal

Dormidas 2

172 ft²

Vista para o pátio

Vista para o jardim

Aquecimento

Frigorífico

Casa de banho privada

6

Quarto Familiar

Detalhes do quarto

2 Camas De Casal

e

1 Sofá-Cama

Dormidas 4

377 ft²

Aquecimento

Frigorífico

Casa de banho privada

7

Triple Room with Sea View

Detalhes do quarto

1 Cama De Casal

e

1 Cama Individual

Dormidas 3

312 ft²

Vista para o pátio

Vista para o jardim

Aquecimento

Frigorífico

Casa de banho privada

Pátio

9

King Room with Balcony

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

334 ft²

Vista para o pátio

Vista para o jardim

Ar condicionado

Aquecimento

Frigorífico

Pátio

Lareira

6

Double Room with Sea View

Detalhes do quarto

1 Cama De Casal

Dormidas 2

301 ft²

Vista para o pátio

Vista para o jardim

Aquecimento

Frigorífico

Casa de banho privada

6

Double Room with Balcony and Sea View

Detalhes do quarto

1 Cama De Casal

Dormidas 2

258 ft²

Vista para o pátio

Vista para o jardim

Aquecimento

Frigorífico

Casa de banho privada

Pátio

Avaliações dos hóspedes sobre Auberge des Nuages

7.8

Bom

Com base em 314 avaliações verificadas

Quem se hospeda aqui?

Casal

80%

Família

11%

Grupos

8%

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Em análises sobre o Auberge des Nuages, os hóspedes descrevem um ambiente cénico e tranquilo perto de La Malbaie, com alguns quartos confortáveis e limpos e um bom custo-benefício, mas também uma propriedade datada onde as experiências variam amplamente dependendo do quarto e do edifício atribuídos.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

Em análises sobre o Auberge des Nuages, os hóspedes descrevem um ambiente cénico e tranquilo perto de La Malbaie, com alguns quartos confortáveis e limpos e um bom custo-benefício, mas também uma propriedade datada onde as experiências variam amplamente dependendo do quarto e do edifício atribuídos.

Os pontos positivos comuns incluem vistas para o rio e varandas e, para alguns, quartos confortáveis ou renovados. As desvantagens recorrentes incluem falhas na limpeza, odores mofados, inconsistências com as fotos, falta de ar condicionado, Wi-Fi fraco ou problemas com a TV e dificuldades de comunicação devido ao conhecimento limitado de inglês e francês na receção. A qualidade e a disponibilidade do pequeno-almoço variam, e o spa/restaurante que antes era anunciado parece estar fechado ou em reforma. Espere uma estadia simples onde o ambiente se destaca, mas a consistência não.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

Várias análises observam que as instalações e os terrenos estão desgastados, com o spa/jacuzzi fechado ou reaproveitado e algumas áreas comuns em reforma; o exterior e os jardins costumam parecer mal conservados.

Avaliações dos hóspedes relacionadas

2

marvel

28 de jun. de 2025

·

A estadia foi de 1 noite

On at least one website I looked at it mentioned a luxury spa with a large whirlpool and sauna There was one at the end of our building but the whirlpool was empty and the room was filled with old mattresses and furniture. There was a gourmet restaurant mentioned, but it appeared to have been closed for a long time, The main building was dirty and smelled very musty. Owners had very little English speaking ability and even less French. Wouldn’t recommend this place to anyone. Should get a refund for at least half the price. Very disappointing.

On at least one website I looked at it mentioned a luxury spa with a large whirlpool and sauna There was one at the end of our building but the whirlpool was empty and the room was filled with old mattresses and furniture. There was a gourmet restaurant mentioned, but it appeared to have been closed for a long time, The main building was dirty and smelled very musty. Owners had very little English speaking ability and even less French. Wouldn’t recommend this place to anyone. Should get a refund for at least half the price. Very disappointing.

4

Roberta

26 de jul. de 2025

·

A estadia foi de 1 noite

The pictures are grossly inaccurate and misleading. There is no cozy living room or bright breakfast room. The gardens are overgrown and the buildings are deteriorating. There are tacky plastic flowers outside the main entrance and weeds everywhere. Our small porch was very dirty. The staff were friendly and polite, but I don’t believe they were being genuine about their renovation plans for the property. The room was clean and reasonably comfortable. But, I had expected an elegant older property from the photos, and was very disappointed. I understand now why the rooms are inexpensive.

The pictures are grossly inaccurate and misleading. There is no cozy living room or bright breakfast room. The gardens are overgrown and the buildings are deteriorating. There are tacky plastic flowers outside the main entrance and weeds everywhere. Our small porch was very dirty. The staff were friendly and polite, but I don’t believe they were being genuine about their renovation plans for the property. The room was clean and reasonably comfortable. But, I had expected an elegant older property from the photos, and was very disappointed. I understand now why the rooms are inexpensive.

6

Simon

25 de jul. de 2024

·

A estadia foi de 1 noite

Le personnelle parlait pas le français et en en anglais c’était limite. J’ai u l’impression qu’ils sont en train de faire des réno mais l’état des lieux actuel laisse à désirer. Je peux comprendre que les propriétaires veulent faire des efforts mais ils faut qu’ils parlent français comme il faut et les bâtiments soient vraiment en ordre.

Le personnelle parlait pas le français et en en anglais c’était limite. J’ai u l’impression qu’ils sont en train de faire des réno mais l’état des lieux actuel laisse à désirer. Je peux comprendre que les propriétaires veulent faire des efforts mais ils faut qu’ils parlent français comme il faut et les bâtiments soient vraiment en ordre.

10

olivier

6 de jan. de 2025

·

A estadia foi de 2 noites

We really enjoyed our stay at Nuage Hotel. I had originally booked for 2 nights, but as we liked the place we decided to stay an extra night. It is an ideal location for exploring the surrounding area. We were able to visit Île aux Coudres, Malbaie, and Tadoussac. When we arrived, the room was very clean, comfortable and charming. The place has a lot of character, it’s one of the oldest historic buildings in the area, from what I’ve read. We were able to enjoy the beautiful view of the river to start the new year off right! Some common areas appeared to be under renovation during our stay at the hostel, so they were not accessible at that time. I can’t wait to go back and stay there during the summer season to see what it will be like! When I returned to town, I realized that I had forgotten some valuable personal belongings, and the lady in charge was very friendly, she was very quick and responsive to help me retrieve my belongings. I really appreciated his help! Thank you very much for your stay at the Nuage hotel, we will be back!

We really enjoyed our stay at Nuage Hotel. I had originally booked for 2 nights, but as we liked the place we decided to stay an extra night. It is an ideal location for exploring the surrounding area. We were able to visit Île aux Coudres, Malbaie, and Tadoussac. When we arrived, the room was very clean, comfortable and charming. The place has a lot of character, it’s one of the oldest historic buildings in the area, from what I’ve read. We were able to enjoy the beautiful view of the river to start the new year off right! Some common areas appeared to be under renovation during our stay at the hostel, so they were not accessible at that time. I can’t wait to go back and stay there during the summer season to see what it will be like! When I returned to town, I realized that I had forgotten some valuable personal belongings, and the lady in charge was very friendly, she was very quick and responsive to help me retrieve my belongings. I really appreciated his help! Thank you very much for your stay at the Nuage hotel, we will be back!

6

Danny

2 de ago. de 2025

·

A estadia foi de 1 noite

Tv did not work, property not well kept

Tv did not work, property not well kept

8

Yvan

10 de ago. de 2023

·

A estadia foi de 1 noite

Très bien si ce n’est la fermeture du spa qui offrait une détente certaine après un long trajet.

Très bien si ce n’est la fermeture du spa qui offrait une détente certaine après un long trajet.

6

Pierre

5 de set. de 2023

·

A estadia foi de 1 noite

The hotel needs a major refreshment. It hasn't been done since the 90's (at least). The bed is however very comfortable.

The hotel needs a major refreshment. It hasn't been done since the 90's (at least). The bed is however very comfortable.

4

Edward

28 de jun. de 2024

·

A estadia foi de 1 noite

It appears the property is being taken over by a young couple working to revive it. The various cottages and buildings are in rough shape. The lawns are mess and photos shown are deceptive. The breakfast is limited at best. Our room was very clean, however not made up on our second day. Too much work and not enough staff.

It appears the property is being taken over by a young couple working to revive it. The various cottages and buildings are in rough shape. The lawns are mess and photos shown are deceptive. The breakfast is limited at best. Our room was very clean, however not made up on our second day. Too much work and not enough staff.

4

Diane

28 de jul. de 2024

·

A estadia foi de 1 noite

Not sure if the staff spoke English but they certainly dis mot speak French and had a hard time making out my name as reserved. The room appeared to be in the middle of a renovation. It was located right across from the reception desk and public bathroom. Carpet was dingy and stapled to the floor. A live wire hung from the wall in the bathroom. No backup toilet paper, kleenex or hair dryer. The curtains were hanging 6" at least from the windows so the porch lights shone brightly inside at night. The air conditioning unit was not installed. There is more but I will leave it at that.

Not sure if the staff spoke English but they certainly dis mot speak French and had a hard time making out my name as reserved. The room appeared to be in the middle of a renovation. It was located right across from the reception desk and public bathroom. Carpet was dingy and stapled to the floor. A live wire hung from the wall in the bathroom. No backup toilet paper, kleenex or hair dryer. The curtains were hanging 6" at least from the windows so the porch lights shone brightly inside at night. The air conditioning unit was not installed. There is more but I will leave it at that.

6

Oscar

21 de jul. de 2025

·

A estadia foi de 1 noite

Nice location with a decent view on the St Laurent. The welcome staff didn’t provide a lot of indication on how to find the room (different building). The cleanliness is also not perfect.

Nice location with a decent view on the St Laurent. The welcome staff didn’t provide a lot of indication on how to find the room (different building). The cleanliness is also not perfect.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

O feedback é misto: muitos hóspedes consideraram os quartos limpos, mas outros relatam casas de banho e toalhas sujas, odores mofados ou húmidos, mofo e limpeza inconsistente.

Avaliações dos hóspedes relacionadas

2

Mario

22 de jul. de 2024

·

A estadia foi de 2 noites

Ne réservez pas à cette auberge. Les propriétaires ont changé et la nouvelle administration ne parle ni français ni anglais. La propreté laisse grandement à désirer : à notre arrivée, les lits étaient si fripés que nous nous sommes demandé s'ils avaient été changés. La douche était également sale. De plus, il y avait une forte odeur nauséabonde chaque fois que nous tirions la chasse d'eau, probablement à cause d'une fosse septique non vidée. Pour couronner le tout, après notre départ, l’auberge a facturé 60 $ sur ma carte de crédit sans mon approbation, prétendant couvrir des frais Expedia. Nous avons contacté Expedia, qui a confirmé que cette pratique est illégale. Malgré nos demande les propriétaires de l'auberge a refusé de nous rembourser! ***À ÉVITER***

Ne réservez pas à cette auberge. Les propriétaires ont changé et la nouvelle administration ne parle ni français ni anglais. La propreté laisse grandement à désirer : à notre arrivée, les lits étaient si fripés que nous nous sommes demandé s'ils avaient été changés. La douche était également sale. De plus, il y avait une forte odeur nauséabonde chaque fois que nous tirions la chasse d'eau, probablement à cause d'une fosse septique non vidée. Pour couronner le tout, après notre départ, l’auberge a facturé 60 $ sur ma carte de crédit sans mon approbation, prétendant couvrir des frais Expedia. Nous avons contacté Expedia, qui a confirmé que cette pratique est illégale. Malgré nos demande les propriétaires de l'auberge a refusé de nous rembourser! ***À ÉVITER***

4

Marcel

31 de ago. de 2024

·

A estadia foi de 1 noite

Pas du tout à la hauteur de la description dans Expedia, je ne recommande pas du tout. Pas à jour, tapis sale, salle de bain avec calfeutrant moisie.

Pas du tout à la hauteur de la description dans Expedia, je ne recommande pas du tout. Pas à jour, tapis sale, salle de bain avec calfeutrant moisie.

4

Jean-Philippe

30 de set. de 2024

·

A estadia foi de 2 noites

Propreté et état de la salle de bains laissent à désirer. La chambre est correcte. La literie est confortable. Le déjeuner est très sommaire et peu engageant. Dommage !!! Plus jamais

Propreté et état de la salle de bains laissent à désirer. La chambre est correcte. La literie est confortable. Le déjeuner est très sommaire et peu engageant. Dommage !!! Plus jamais

2

ERIC

12 de set. de 2025

·

A estadia foi de 2 noites

I'm sharing photos to demonstrate the true state of the place, and because I've noticed that the owners respond viciously to honest Google reviews. The hotel no longer looks like the old photos; there are new owners. First of all, the exterior is poorly maintained. And inside... I warn you to avoid this hotel. The rooms aren't cleaned between guests. As you can see, the shower was very dirty. The towels were folded, but dirty and wet, as if they had given us the used towels of the previous guests. I've stayed in hostels that were 1/3 the price and 10x cleaner. The floorboards were so dirty you couldn't walk without slippers, the mattress was extremely uncomfortable, and the room had a damp smell that persisted even with the windows open. The owners speak very little French or English, making it impossible for us to be understood. We kindly asked for fresh towels, but the owner was rude to us, telling us there weren't any more. So she put our towels in the dryer and then gave them back to us, still wet and unfolded. We couldn't stay a second night. We booked another hotel. Please check out the photos, as you will see I am not exaggerating.

I'm sharing photos to demonstrate the true state of the place, and because I've noticed that the owners respond viciously to honest Google reviews. The hotel no longer looks like the old photos; there are new owners. First of all, the exterior is poorly maintained. And inside... I warn you to avoid this hotel. The rooms aren't cleaned between guests. As you can see, the shower was very dirty. The towels were folded, but dirty and wet, as if they had given us the used towels of the previous guests. I've stayed in hostels that were 1/3 the price and 10x cleaner. The floorboards were so dirty you couldn't walk without slippers, the mattress was extremely uncomfortable, and the room had a damp smell that persisted even with the windows open. The owners speak very little French or English, making it impossible for us to be understood. We kindly asked for fresh towels, but the owner was rude to us, telling us there weren't any more. So she put our towels in the dryer and then gave them back to us, still wet and unfolded. We couldn't stay a second night. We booked another hotel. Please check out the photos, as you will see I am not exaggerating.

8

Sabrina

29 de jul. de 2025

·

A estadia foi de 1 noite

Super clean room, spacious and quiet.

Super clean room, spacious and quiet.

2

Steve

21 de mai. de 2024

·

A estadia foi de 2 noites

Chambre avec moisissures salles de bain , avoir du papier toilette dans chaque chambres, beaucoup de poussière sur les meubles

Chambre avec moisissures salles de bain , avoir du papier toilette dans chaque chambres, beaucoup de poussière sur les meubles

2

Jean-Frédéric

7 de dez. de 2024

·

A estadia foi de 1 noite

When we arrived in the room the bathroom was dirty like it’s not been clean since the last visitor was there. Dirty towels, toothpaste in the sink, booger on the wall, black dirt in the bath tub.. Very disgusting and when we told this to the manager, she offer another room for the night. We took a look in the other room but surprisingly it was dirty too, not as much as the first one, they don’t have a high standard to clean the room. We quit after the visit of the second room, stay far from this hotel !! Don’t waste you time and money.

When we arrived in the room the bathroom was dirty like it’s not been clean since the last visitor was there. Dirty towels, toothpaste in the sink, booger on the wall, black dirt in the bath tub.. Very disgusting and when we told this to the manager, she offer another room for the night. We took a look in the other room but surprisingly it was dirty too, not as much as the first one, they don’t have a high standard to clean the room. We quit after the visit of the second room, stay far from this hotel !! Don’t waste you time and money.

10

Carrie

3 de out. de 2025

·

A estadia foi de 2 noites

Small but really clean, nice experience

Small but really clean, nice experience

2

Kathryn

17 de nov. de 2024

·

A estadia foi de 1 noite

Les employés parle peu francais ni anglais. Difficile de ce faire comprendre Coulisse sur les murs, les draps sentaient la friteuse,il y avait des cheveux qui netait pas les nôtres et il y avait des tâches jaunes dans le lit. Le rideaux de douche etait mangé par la moisissure...

Les employés parle peu francais ni anglais. Difficile de ce faire comprendre Coulisse sur les murs, les draps sentaient la friteuse,il y avait des cheveux qui netait pas les nôtres et il y avait des tâches jaunes dans le lit. Le rideaux de douche etait mangé par la moisissure...

10

Rebecca

2 de set. de 2025

·

A estadia foi de 2 noites

Very nice hotel in beautiful location. Very quiet. The rooms are big and spacious. Good water pressure in the shower.

Very nice hotel in beautiful location. Very quiet. The rooms are big and spacious. Good water pressure in the shower.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

As experiências variam amplamente: alguns quartos são confortáveis e até espaçosos, com vista para o rio ou pequenas varandas. Outros parecem pequenos ou datados, não correspondem às fotos, não têm ar condicionado, têm isolamento acústico fraco e apresentam Wi-Fi ou desempenho de TV pouco fiáveis.

Avaliações dos hóspedes relacionadas

10

Denise

25 de set. de 2025

·

A estadia foi de 2 noites

Hébergement très bien situé. Propriétaires dévoués et travaillant à l'amélioration des lieux. Nous avons apprécié la chambre avec petite terrasse et vue sur le fleuve.

Hébergement très bien situé. Propriétaires dévoués et travaillant à l'amélioration des lieux. Nous avons apprécié la chambre avec petite terrasse et vue sur le fleuve.

8

Martin

15 de jul. de 2024

·

A estadia foi de 1 noite

Hôtel has no air conditioning just a fan. Pictures are showing a very nice new hotel,but not accurate. Not soundproof at all we had to listen to voices all night.

Hôtel has no air conditioning just a fan. Pictures are showing a very nice new hotel,but not accurate. Not soundproof at all we had to listen to voices all night.

6

Rejean

15 de set. de 2025

·

A estadia foi de 1 noite

No armchair. The room did not look like in picture

No armchair. The room did not look like in picture

6

Danny

2 de ago. de 2025

·

A estadia foi de 1 noite

Tv did not work, property not well kept

Tv did not work, property not well kept

10

Jean

7 de nov. de 2023

·

A estadia foi de 1 noite

Propre et confortable. Tres grande chambre avec balcon privé

Propre et confortable. Tres grande chambre avec balcon privé

6

Karen

16 de ago. de 2023

·

A estadia foi de 1 noite

Pas d’air climatisé

Pas d’air climatisé

6

Robert

14 de ago. de 2024

·

A estadia foi de 1 noite

Worst Internet since my dial up days. Bathroom although clean, had a rubber bath mat that was disgusting.

Worst Internet since my dial up days. Bathroom although clean, had a rubber bath mat that was disgusting.

10

Caroline

15 de out. de 2023

·

A estadia foi de 1 noite

Belle endroit tranquille avec magnifique vue sur le fleuve. Chambre propre et fonctionnelle.

Belle endroit tranquille avec magnifique vue sur le fleuve. Chambre propre et fonctionnelle.

10

Lorraine

25 de set. de 2025

·

A estadia foi de 1 noite

Great view of the St Lawrence from a tiny but cute balcony!!

Great view of the St Lawrence from a tiny but cute balcony!!

10

Rebecca

2 de set. de 2025

·

A estadia foi de 2 noites

Very nice hotel in beautiful location. Very quiet. The rooms are big and spacious. Good water pressure in the shower.

Very nice hotel in beautiful location. Very quiet. The rooms are big and spacious. Good water pressure in the shower.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

O sentimento em relação ao serviço é dividido: alguns elogiam a simpatia e a hospitalidade da equipa, enquanto muitos citam barreiras linguísticas na receção, pouca capacidade de resposta e problemas ocasionais com faturas ou check-in.

Avaliações dos hóspedes relacionadas

4

marc

31 de jul. de 2024

·

A estadia foi de 1 noite

Il semble que cet hôtel soit devenu partie d'une chaîne? Il manque sérieusement d'un gérant dans la place. Les deux personnes à l'accueil étaient incapables de comprendre ce que nous leur disions, que ce soit en français ou en anglais. Des tas de colis encombraient le petit salon. Notre chambre donnait directement sous la Route 138.

Il semble que cet hôtel soit devenu partie d'une chaîne? Il manque sérieusement d'un gérant dans la place. Les deux personnes à l'accueil étaient incapables de comprendre ce que nous leur disions, que ce soit en français ou en anglais. Des tas de colis encombraient le petit salon. Notre chambre donnait directement sous la Route 138.

10

Normand

22 de set. de 2023

·

A estadia foi de 1 noite

Staff was fantastic. Help us find activities in the area

Staff was fantastic. Help us find activities in the area

6

Simon

25 de jul. de 2024

·

A estadia foi de 1 noite

Le personnelle parlait pas le français et en en anglais c’était limite. J’ai u l’impression qu’ils sont en train de faire des réno mais l’état des lieux actuel laisse à désirer. Je peux comprendre que les propriétaires veulent faire des efforts mais ils faut qu’ils parlent français comme il faut et les bâtiments soient vraiment en ordre.

Le personnelle parlait pas le français et en en anglais c’était limite. J’ai u l’impression qu’ils sont en train de faire des réno mais l’état des lieux actuel laisse à désirer. Je peux comprendre que les propriétaires veulent faire des efforts mais ils faut qu’ils parlent français comme il faut et les bâtiments soient vraiment en ordre.

10

olivier

6 de jan. de 2025

·

A estadia foi de 2 noites

We really enjoyed our stay at Nuage Hotel. I had originally booked for 2 nights, but as we liked the place we decided to stay an extra night. It is an ideal location for exploring the surrounding area. We were able to visit Île aux Coudres, Malbaie, and Tadoussac. When we arrived, the room was very clean, comfortable and charming. The place has a lot of character, it’s one of the oldest historic buildings in the area, from what I’ve read. We were able to enjoy the beautiful view of the river to start the new year off right! Some common areas appeared to be under renovation during our stay at the hostel, so they were not accessible at that time. I can’t wait to go back and stay there during the summer season to see what it will be like! When I returned to town, I realized that I had forgotten some valuable personal belongings, and the lady in charge was very friendly, she was very quick and responsive to help me retrieve my belongings. I really appreciated his help! Thank you very much for your stay at the Nuage hotel, we will be back!

We really enjoyed our stay at Nuage Hotel. I had originally booked for 2 nights, but as we liked the place we decided to stay an extra night. It is an ideal location for exploring the surrounding area. We were able to visit Île aux Coudres, Malbaie, and Tadoussac. When we arrived, the room was very clean, comfortable and charming. The place has a lot of character, it’s one of the oldest historic buildings in the area, from what I’ve read. We were able to enjoy the beautiful view of the river to start the new year off right! Some common areas appeared to be under renovation during our stay at the hostel, so they were not accessible at that time. I can’t wait to go back and stay there during the summer season to see what it will be like! When I returned to town, I realized that I had forgotten some valuable personal belongings, and the lady in charge was very friendly, she was very quick and responsive to help me retrieve my belongings. I really appreciated his help! Thank you very much for your stay at the Nuage hotel, we will be back!

4

Lucien

21 de jul. de 2025

·

A estadia foi de 1 noite

The receptionist is a chinese woman who does not know how to communicate in French or in English. This was a problem because there were many problems for my reservation. I asked for 2 regular beds and I only got 1 regular bed. There was a small bed for children but the mattress was so old that it was sliding and was not confortable, The lady told me that there was air conditioning, which was not the case. In the end I paid $285 for a room that was only worth $150 when I compare with the competition. This hotel needs a true bilingual receptionist that understand what the customers are saying. My friend and I did not understand the rceptionist becausxe she was unable to communicate properly.

The receptionist is a chinese woman who does not know how to communicate in French or in English. This was a problem because there were many problems for my reservation. I asked for 2 regular beds and I only got 1 regular bed. There was a small bed for children but the mattress was so old that it was sliding and was not confortable, The lady told me that there was air conditioning, which was not the case. In the end I paid $285 for a room that was only worth $150 when I compare with the competition. This hotel needs a true bilingual receptionist that understand what the customers are saying. My friend and I did not understand the rceptionist becausxe she was unable to communicate properly.

4

Sylvie

22 de out. de 2023

·

A estadia foi de 1 noite

On nous a fait attendre à l’accueil parce que les propriétaires s’engueulaient… en chinois. D’ailleurs ils ne parlent à peu près pas français, un peu anglais, sont hyper stressés, donc impossible d’avoir de l’information. Au déjeuner, les tables ne sont pas débarrassées, donc on a dû se monter une table nous-mêmes et lorsque qu’il n’y a plus eu de café dans la machine à café, il a été impossible de trouver quelqu’un pour la remplir. De plus ils nous ont chargé la chambre 2 fois et nous avons dû exiger un remboursement, non sans problème.

On nous a fait attendre à l’accueil parce que les propriétaires s’engueulaient… en chinois. D’ailleurs ils ne parlent à peu près pas français, un peu anglais, sont hyper stressés, donc impossible d’avoir de l’information. Au déjeuner, les tables ne sont pas débarrassées, donc on a dû se monter une table nous-mêmes et lorsque qu’il n’y a plus eu de café dans la machine à café, il a été impossible de trouver quelqu’un pour la remplir. De plus ils nous ont chargé la chambre 2 fois et nous avons dû exiger un remboursement, non sans problème.

4

UGO

5 de ago. de 2024

·

A estadia foi de 1 noite

Personnel ne parle pas bien ni français ni anglais

Personnel ne parle pas bien ni français ni anglais

2

Shoela

20 de jan. de 2025

·

A estadia foi de 1 noite

très mauvais accueil personnel pas accueillant pas propre mauvaise publicité! très sale comportement pas respectueux

très mauvais accueil personnel pas accueillant pas propre mauvaise publicité! très sale comportement pas respectueux

10

Abdelilah

25 de mar. de 2025

·

A estadia foi de 1 noite

Good service

Good service

10

Guylaine

23 de nov. de 2025

·

A estadia foi de 1 noite

L'accueil de la proprio etait SENSATIONNEL super contente de nous revoir apres plusieurs visite ,propreté correcte, confort également tres bien !

L'accueil de la proprio etait SENSATIONNEL super contente de nous revoir apres plusieurs visite ,propreté correcte, confort également tres bien !

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Localização cénica perto do São Lourenço e perto de La Malbaie e atrações da área. Alguns observam que está fora da cidade, portanto, jantar requer um carro.

Avaliações dos hóspedes relacionadas

10

Alexandre

21 de abr. de 2025

·

A estadia foi de 2 noites

A nice stay, enjoyed the area with views of the river.

A nice stay, enjoyed the area with views of the river.

6

Alex

1 de nov. de 2023

·

A estadia foi de 1 noite

Outside of town. The clerk was not speaking english

Outside of town. The clerk was not speaking english

10

Denise

25 de set. de 2025

·

A estadia foi de 2 noites

Hébergement très bien situé. Propriétaires dévoués et travaillant à l'amélioration des lieux. Nous avons apprécié la chambre avec petite terrasse et vue sur le fleuve.

Hébergement très bien situé. Propriétaires dévoués et travaillant à l'amélioration des lieux. Nous avons apprécié la chambre avec petite terrasse et vue sur le fleuve.

8

Annie

2 de ago. de 2025

·

A estadia foi de 2 noites

Près de tout! Chambre très propre et très bien. Lit confortable!

Près de tout! Chambre très propre et très bien. Lit confortable!

10

Tricia

17 de ago. de 2024

·

A estadia foi de 2 noites

This was lovely and we were able to stay two nights. It was very special. The room was as advertised, clean, and perfect for our needs. We traveled to the area to take the tour at Les Jardins de Quartre-Vents. This Auberge was so conveniently close to the jardins and was in a wonderful area to explore.

This was lovely and we were able to stay two nights. It was very special. The room was as advertised, clean, and perfect for our needs. We traveled to the area to take the tour at Les Jardins de Quartre-Vents. This Auberge was so conveniently close to the jardins and was in a wonderful area to explore.

10

Benjamin

31 de ago. de 2025

·

A estadia foi de 1 noite

Tres beau, accessible et pres des services

Tres beau, accessible et pres des services

8

Patricia

8 de ago. de 2025

·

A estadia foi de 1 noite

Nice place. Good view but no food available fir miles and no advice about where to go. But still a very pleasant place.

Nice place. Good view but no food available fir miles and no advice about where to go. But still a very pleasant place.

10

Lorraine

25 de set. de 2025

·

A estadia foi de 1 noite

Great view of the St Lawrence from a tiny but cute balcony!!

Great view of the St Lawrence from a tiny but cute balcony!!

10

Rebecca

2 de set. de 2025

·

A estadia foi de 2 noites

Very nice hotel in beautiful location. Very quiet. The rooms are big and spacious. Good water pressure in the shower.

Very nice hotel in beautiful location. Very quiet. The rooms are big and spacious. Good water pressure in the shower.

8

Anick

7 de set. de 2023

·

A estadia foi de 1 noite

This hostel is very nice, comfortable and located not far from La Malbaie downtown; breakfast could be improved.

This hostel is very nice, comfortable and located not far from La Malbaie downtown; breakfast could be improved.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

O pequeno-almoço varia de simples a adequado, com vários dizendo que é limitado e, ocasionalmente, mal administrado ou com poucos itens; alguns relatam que não é oferecido nenhum pequeno-almoço. O restaurante anteriormente anunciado parece estar fechado.

Avaliações dos hóspedes relacionadas

2

marvel

28 de jun. de 2025

·

A estadia foi de 1 noite

On at least one website I looked at it mentioned a luxury spa with a large whirlpool and sauna There was one at the end of our building but the whirlpool was empty and the room was filled with old mattresses and furniture. There was a gourmet restaurant mentioned, but it appeared to have been closed for a long time, The main building was dirty and smelled very musty. Owners had very little English speaking ability and even less French. Wouldn’t recommend this place to anyone. Should get a refund for at least half the price. Very disappointing.

On at least one website I looked at it mentioned a luxury spa with a large whirlpool and sauna There was one at the end of our building but the whirlpool was empty and the room was filled with old mattresses and furniture. There was a gourmet restaurant mentioned, but it appeared to have been closed for a long time, The main building was dirty and smelled very musty. Owners had very little English speaking ability and even less French. Wouldn’t recommend this place to anyone. Should get a refund for at least half the price. Very disappointing.

8

Sandra

25 de jul. de 2024

·

A estadia foi de 2 noites

Bien dans l'ensemble. Ce qui serait à ameliorer serait le déjeuné, trop peu de choix.

Bien dans l'ensemble. Ce qui serait à ameliorer serait le déjeuné, trop peu de choix.

2

Hughes

30 de jul. de 2024

·

A estadia foi de 3 noites

Le personnel ne parle ni français ni anglais. Impossible de se faire comprendre. Déjeuner dégoûtant. Hotel à éviter !!!

Le personnel ne parle ni français ni anglais. Impossible de se faire comprendre. Déjeuner dégoûtant. Hotel à éviter !!!

6

Donald

13 de out. de 2025

·

A estadia foi de 1 noite

Pas de déjeuner offert!

Pas de déjeuner offert!

10

Dominique

28 de ago. de 2023

·

A estadia foi de 1 noite

Petit déjeuner inclut très apprécié, simple mais efficace.

Petit déjeuner inclut très apprécié, simple mais efficace.

8

Zachary

3 de out. de 2023

·

A estadia foi de 1 noite

The property is an old building but well maintained and surrounded by a lovely lawn. The continental breakfast was served buffet style in a bright clean dining room.

The property is an old building but well maintained and surrounded by a lovely lawn. The continental breakfast was served buffet style in a bright clean dining room.

2

isabel

19 de out. de 2023

·

A estadia foi de 1 noite

Inept communication of both official languages. Wifi did not work in annex that we stayed. Breakfast was awful, no coffee, no hot water for tea and no visible service, even though I kept calling and looking for someone. Although the room was clean, it was the worst accommodation I have ever stayed at. Where on earth did the 3 stars come from?

Inept communication of both official languages. Wifi did not work in annex that we stayed. Breakfast was awful, no coffee, no hot water for tea and no visible service, even though I kept calling and looking for someone. Although the room was clean, it was the worst accommodation I have ever stayed at. Where on earth did the 3 stars come from?

10

Thomas

22 de jul. de 2024

·

A estadia foi de 1 noite

Très bon rapport qualité-prix, bon déjeuner , personnel gentil et répond aux besoins des clients

Très bon rapport qualité-prix, bon déjeuner , personnel gentil et répond aux besoins des clients

8

Jean-Paul

9 de set. de 2024

·

A estadia foi de 1 noite

Difficile de laisser un avis sur cet établissement tant les expériences peuvent être différentes. Visiblement, cela s'est lal passé pour certains clients. En ce qui nous concerne, le séjour s'est très bien déroulé. Nous logions dans les chambres au premier dans le bâtiment principal. Elles étaient très correctes et avec le charme de l'ancien. Le petit-déjeuner se déroule dans une salle agréable ; il est correct et relativement varié, surtout pour le Québec dont ce n'est pas le point fort à ce que j'ai pu expérimenter. De toute évidence, les propriétaires, un couple de Chinois avec leur fils, déploient des efforts pour assurer le bon fonctionnement, mais la carence de personnel saute aux yeux. Ils trouvent tout de même le temps d'êtres aimables. Pour ce qui nous a semblé, l'hôtel est bien tenu. Et l'emplacement est excellent. Le rapport qualité-prix pour nous était satisfant. PS : Certains avis semblent être de complaisance, de toute évidence, et tellement laudatifs que ça en est comique.

Difficile de laisser un avis sur cet établissement tant les expériences peuvent être différentes. Visiblement, cela s'est lal passé pour certains clients. En ce qui nous concerne, le séjour s'est très bien déroulé. Nous logions dans les chambres au premier dans le bâtiment principal. Elles étaient très correctes et avec le charme de l'ancien. Le petit-déjeuner se déroule dans une salle agréable ; il est correct et relativement varié, surtout pour le Québec dont ce n'est pas le point fort à ce que j'ai pu expérimenter. De toute évidence, les propriétaires, un couple de Chinois avec leur fils, déploient des efforts pour assurer le bon fonctionnement, mais la carence de personnel saute aux yeux. Ils trouvent tout de même le temps d'êtres aimables. Pour ce qui nous a semblé, l'hôtel est bien tenu. Et l'emplacement est excellent. Le rapport qualité-prix pour nous était satisfant. PS : Certains avis semblent être de complaisance, de toute évidence, et tellement laudatifs que ça en est comique.

8

Anick

7 de set. de 2023

·

A estadia foi de 1 noite

This hostel is very nice, comfortable and located not far from La Malbaie downtown; breakfast could be improved.

This hostel is very nice, comfortable and located not far from La Malbaie downtown; breakfast could be improved.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

8

MARIA ANGELICA

4 de set. de 2026

·

A estadia foi de 1 noite

Casa tipica da regiao, muito charmosa e bem conservada. Quarto grande, com linda vista, e comodidades de apoio como cadeiras, mesinha e geladeira. Cama grande e confortavel. Banheiro limpo e bem conservado. Rua tranquila e regiao belissima. Adoramos nossa estadia, mesmo sendo apenas para dormir. Recomendo.

Casa tipica da regiao, muito charmosa e bem conservada. Quarto grande, com linda vista, e comodidades de apoio como cadeiras, mesinha e geladeira. Cama grande e confortavel. Banheiro limpo e bem conservado. Rua tranquila e regiao belissima. Adoramos nossa estadia, mesmo sendo apenas para dormir. Recomendo.

10

Min

há 4 semanas

·

A estadia foi de 2 noites

Warm and welcoming hotel hosts. Clean, cozy and reasonable size room with mini-fridge and streaming video. Great location making it very easy to explore Charlevoix area by car. Looking to coming back next time.

Warm and welcoming hotel hosts. Clean, cozy and reasonable size room with mini-fridge and streaming video. Great location making it very easy to explore Charlevoix area by car. Looking to coming back next time.

10

Patricia

há 4 semanas

·

A estadia foi de 2 noites

Superbe belle endroit avec une vue magnifique

Superbe belle endroit avec une vue magnifique

10

Byounggil

há 4 semanas

·

A estadia foi de 1 noite

내가 어릴적 봤던 빨간 머리앤 같은 만화에 나올 것 같은 이쁜 숙소 창 밖으로 보이는 석양에 물든 하늘과 호수가 너무 이뻐서 한참 멍 때리고 있었어요 시설은 목조 건물이라 약간 낡은 느낌은 있지만 깨끗하고 관리 잘 된 것 같아요 침구도 깨끗했습니다 하루밖에 일정이 안 돼서 아쉽습니다

내가 어릴적 봤던 빨간 머리앤 같은 만화에 나올 것 같은 이쁜 숙소 창 밖으로 보이는 석양에 물든 하늘과 호수가 너무 이뻐서 한참 멍 때리고 있었어요 시설은 목조 건물이라 약간 낡은 느낌은 있지만 깨끗하고 관리 잘 된 것 같아요 침구도 깨끗했습니다 하루밖에 일정이 안 돼서 아쉽습니다

8

Herve

1 de out. de 2026

·

A estadia foi de 1 noite

Bel endroit au calme. Personnel accueillant

Bel endroit au calme. Personnel accueillant

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 15:00 a 00:00

Antes das 11:00

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

novembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
1	2 $74	3 $74	4 $74	5 $74	6 $74	7 $68
8 $74	9 $74	10 $74	11 $74	12 $74	13 $74	14 $74
15 $74	16 $74	17 $74	18 $74	19 $74	20 $74	21 $74
22 $74	23 $74	24 $74	25 $74	26 $74	27 $74	28 $74
29 $74	30 $74

dezembro 2026

Mais barato

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Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.