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Essential by Dorint Interlaken

From

251 $

/ Nacht

Essential by Dorint Interlaken - Image 1

Essential by Dorint Interlaken - Zimmer

Essential by Dorint Interlaken - Zimmer

Essential by Dorint Interlaken - Ausblick vom Zimmer

Essential by Dorint Interlaken - Rezeption

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From

251 $

/ Nacht

Über diese Unterkunft

Kostenloses WLAN und ein Concierge-Service gehören zur Austattung.

Parkmöglichkeiten
Nichtraucher-Zimmer
Chemische Reinigung
Reinigung
Bankett-Ausstattung
Gepäckaufbewahrung

Standort

Rugenparkstrasse 8 - 10, Central Interlaken, Interlaken, Schweiz

Alpengarten (0.2 Meilen)

MysteryRooms (0.3 Meilen)

Höheweg (0.4 Meilen)

Kunsthaus Interlaken (0.4 Meilen)

Höhematte Park (0.6 Meilen)

Touristikmuseum (0.7 Meilen)

Weitere Informationen zum Ort

Zimmeroptionen

6

Essential Apartment (No a C) Annex Building

Zimmerdetails

1 Französisches Doppelbett

und

2 Einzelbetten

Anzahl Schlafplätze 4

581 ft²

Heizung

WLAN (kostenlos)

Eigenes Bad

7

Junior-Suite, Terrasse

Zimmerdetails

2 Einzelbetten

und

1 Etagenbett

Anzahl Schlafplätze 2

237 ft²

Terrasse oder Veranda

Heizung

WLAN (kostenlos)

Eigenes Bad

10

Superior Apartment (No a C) Annex Building

Zimmerdetails

2 Einzelbetten

Anzahl Schlafplätze 2

Heizung

WLAN (kostenlos)

Eigenes Bad

5

Essential Zimmer 14 M

Zimmerdetails

2 Einzelbetten

Anzahl Schlafplätze 2

151 ft²

Heizung

WLAN (kostenlos)

Eigenes Bad

5

Superior Zimmer 14 M

Zimmerdetails

2 Einzelbetten

Anzahl Schlafplätze 2

151 ft²

Heizung

WLAN (kostenlos)

Eigenes Bad

6

Comfort Apartment (No a C) Annex Building

Zimmerdetails

4× Einzelbetten

Anzahl Schlafplätze 4

Heizung

WLAN (kostenlos)

Separates Wohnzimmer

7

Junior Suite mit 2 Terrassen

Zimmerdetails

2 Einzelbetten

und

1 Schlafsofa

Anzahl Schlafplätze 4

Heizung

WLAN (kostenlos)

Eigenes Bad

Terrasse

5

Familienzimmer

Zimmerdetails

2 Einzelbetten

und

1 Schlafsofa

Anzahl Schlafplätze 4

237 ft²

Heizung

WLAN (kostenlos)

Eigenes Bad

Gästebewertungen zu Essential by Dorint Interlaken

8.8

Fantastisch

Basierend auf 699 verifizierten Bewertungen

Was Gäste sagen

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Essential by Dorint Interlaken – Neueröffnung bietet moderne Unterkünfte in einer ausgesprochen günstigen Lage direkt am Bahnhof Interlaken West. Das vielfach gelobte, reichhaltige Frühstück und das generell freundliche Personal machen es zu einem bequemen Ausgangspunkt für Ausflüge in die Region.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Günstig gelegen

Gastronomie

War das hilfreich?

Was Gäste sagen

Essential by Dorint Interlaken – Neueröffnung bietet moderne Unterkünfte in einer ausgesprochen günstigen Lage direkt am Bahnhof Interlaken West. Das vielfach gelobte, reichhaltige Frühstück und das generell freundliche Personal machen es zu einem bequemen Ausgangspunkt für Ausflüge in die Region.

Einige Gäste hatten mit warmen Zimmern oder schwacher Klimaanlage zu kämpfen, und einige bemerkten Zuglärm oder den Blick auf Mauern. Die Zimmer können eher klein sein, und mehrere erwähnen fehlende Annehmlichkeiten wie einen Kühlschrank, einen Wasserkocher oder ein Bügeleisen. Die Sauberkeit ist in der Regel gut, manchmal jedoch inkonsistent, und der Service an der Rezeption sowie die Einzahlungs- oder Zahlungsrichtlinien wurden unterschiedlich bewertet. Eine praktische Wahl für die Erkundung der Region.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Günstig gelegen

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Die hoteleigene Bar wird positiv erwähnt und es gibt eine unterirdische Parkgarage (gegen Gebühr). Es werden nur wenige weitere Einrichtungen in den Bewertungen hervorgehoben.

Ähnliche Gästebewertungen

10

Mohammed Jad

5. Okt. 2025

·

Aufenthalt am 2 Nächte

Only concern was the amenities in the room was missing , to be honest also the charge of the parking. Beside this everything was food

Only concern was the amenities in the room was missing , to be honest also the charge of the parking. Beside this everything was food

8

Derek

27. Nov. 2024

·

Aufenthalt am 4 Nächte

Modern facility in excellent location.

Modern facility in excellent location.

8

Marcin

14. Juni 2025

·

Aufenthalt am 2 Nächte

Nice and clean. Underground parking. Right by the train station but still quiet. Good breakfast and bar.

Nice and clean. Underground parking. Right by the train station but still quiet. Good breakfast and bar.

6

julie

16. Sept. 2024

·

Aufenthalt am 1 Nacht

The parking is not obvious and you can end up searching for a parking space to check in and then get access to the car park. Very central to Interlaken though as the hotel backs onto the railway station which you cannot hear - good insulation

The parking is not obvious and you can end up searching for a parking space to check in and then get access to the car park. Very central to Interlaken though as the hotel backs onto the railway station which you cannot hear - good insulation

10

Susan

3. Sept. 2025

·

Aufenthalt am 3 Nächte

Great location in town with underground parking. Wonderful, helpful staff. Client in room despite being next door to train station.

Great location in town with underground parking. Wonderful, helpful staff. Client in room despite being next door to train station.

10

Rei

7. Dez. 2024

·

Aufenthalt am 2 Nächte

Doorstep to Interlaken West train station. Migros and a shopping mall are just opposite. High speed wifi. Breakfast is good. Junior suite comes with a bunk bed for my kids and an open patio facing the lake. Beautiful view. Luggage storage available. Cons: Toilet door no lock. Room size is good for stay. Just no much space in room to open our 4 luggages.

Doorstep to Interlaken West train station. Migros and a shopping mall are just opposite. High speed wifi. Breakfast is good. Junior suite comes with a bunk bed for my kids and an open patio facing the lake. Beautiful view. Luggage storage available. Cons: Toilet door no lock. Room size is good for stay. Just no much space in room to open our 4 luggages.

10

Ray

19. Mai 2025

·

Aufenthalt am 3 Nächte

New and modern rooms are very nice. No need to use EU plug adapter to recharge phones as the charging cords plug directly into wall terminals. Great location just behind the train and boat cruise station. Very affordable 24 hour parking across the street below the Migros shopping mall. Staff is very knowledgeable and always ready to help. Highly recommend.

New and modern rooms are very nice. No need to use EU plug adapter to recharge phones as the charging cords plug directly into wall terminals. Great location just behind the train and boat cruise station. Very affordable 24 hour parking across the street below the Migros shopping mall. Staff is very knowledgeable and always ready to help. Highly recommend.

10

Barbara

15. Juni 2025

·

Aufenthalt am 2 Nächte

The staff is Amazing especialy the Gentleman at the Bar he’s name starts with letter S and he came from 🇵🇱 Poland. Please let us know his name please please. He is the most gentle and a very hard worker .

The staff is Amazing especialy the Gentleman at the Bar he’s name starts with letter S and he came from 🇵🇱 Poland. Please let us know his name please please. He is the most gentle and a very hard worker .

10

David

10. Sept. 2025

·

Aufenthalt am 3 Nächte

Great hotel based at the end of the platform at Interlaken west station, great base to hop on a train to Interlaken ost for connections to lauterbrunnen and Grindelwald , great hotel bar. Staff were excellent, definitely one for a future stop

Great hotel based at the end of the platform at Interlaken west station, great base to hop on a train to Interlaken ost for connections to lauterbrunnen and Grindelwald , great hotel bar. Staff were excellent, definitely one for a future stop

8

Anupama

17. Sept. 2025

·

Aufenthalt am 1 Nacht

We had a pleasant stay at this hotel. The rooms were clean, and the breakfast selection was very good. The bar options are a bit limited, and there are no other dining options within the hotel itself, though there is an Indian restaurant nearby that was just okay. The location is convenient—close to shopping and the bus terminal. One thing to note is that one side of the hotel faces the train platform. If you’re a light sleeper, the train noise can be noticeable, so it’s worth requesting a room on the quieter side. Overall, a comfortable stay with a few minor drawbacks.

We had a pleasant stay at this hotel. The rooms were clean, and the breakfast selection was very good. The bar options are a bit limited, and there are no other dining options within the hotel itself, though there is an Indian restaurant nearby that was just okay. The location is convenient—close to shopping and the bus terminal. One thing to note is that one side of the hotel faces the train platform. If you’re a light sleeper, the train noise can be noticeable, so it’s worth requesting a room on the quieter side. Overall, a comfortable stay with a few minor drawbacks.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Reinigung

Viele Gäste beschreiben das Hotel als sehr sauber und gut gepflegt, aber einige berichten von Staub, Gerüchen oder oberflächlicher Reinigung, mit einigen Fällen, in denen die Zimmer bei der Ankunft nicht ordnungsgemäß gereinigt wurden.

Ähnliche Gästebewertungen

6

Tsz Hei

3. Sept. 2025

·

Aufenthalt am 1 Nacht

工作人員服務很好，我對於火車票有少許問題，酒店職員幫忙打給SBB. 免費早餐有很多選擇，也很美味房間清潔，但不知為何有時會有臭渠味。

工作人員服務很好，我對於火車票有少許問題，酒店職員幫忙打給SBB. 免費早餐有很多選擇，也很美味房間清潔，但不知為何有時會有臭渠味。

2

Victoria

5. Okt. 2025

·

Aufenthalt am 2 Nächte

This hotel was the worst part of our trip. Our room wasn’t clean upon arrival. The front desk staff then got us another room and asked him to inspect the room with me. We both then noticed that room wasn’t clean either. Finally our third room they have chosen ONCE AGAIN not cleaned. I was so uncomfortable at this point I didn’t know what else wasn’t clean in this hotel. The employee himself was so embarrassed and wouldn’t stop apologizing. The hotel manager was absolutely awful!! He didn’t even care to acknowledge my husband and I and just stood there standing. The two front desk employees were the only ones who seemed to try. Nothing was done and they just said “do you want to try another room or we can send someone up to clean one of the rooms you’ve seen”. Please don’t stay here. Interlaken offers so many beautiful and CLEAN hotels. This was an absolute nightmare and set back our vacation.

This hotel was the worst part of our trip. Our room wasn’t clean upon arrival. The front desk staff then got us another room and asked him to inspect the room with me. We both then noticed that room wasn’t clean either. Finally our third room they have chosen ONCE AGAIN not cleaned. I was so uncomfortable at this point I didn’t know what else wasn’t clean in this hotel. The employee himself was so embarrassed and wouldn’t stop apologizing. The hotel manager was absolutely awful!! He didn’t even care to acknowledge my husband and I and just stood there standing. The two front desk employees were the only ones who seemed to try. Nothing was done and they just said “do you want to try another room or we can send someone up to clean one of the rooms you’ve seen”. Please don’t stay here. Interlaken offers so many beautiful and CLEAN hotels. This was an absolute nightmare and set back our vacation.

6

Addakin

7. Sept. 2024

·

Aufenthalt am 3 Nächte

The location and property were great! Loved the free breakfast and it was very close to all. The cleaning service was poor, we were forgotten one day despite putting the sign out, and only half the room was cleaned the second day.

The location and property were great! Loved the free breakfast and it was very close to all. The cleaning service was poor, we were forgotten one day despite putting the sign out, and only half the room was cleaned the second day.

8

Renata

12. Okt. 2025

·

Aufenthalt am 3 Nächte

Hotel excelente, muito bem localizado. O unico ponto negativo foi a limpeza, muito superficial. Marcas de copos no banheiro e na mesa.

Hotel excelente, muito bem localizado. O unico ponto negativo foi a limpeza, muito superficial. Marcas de copos no banheiro e na mesa.

10

Murray James

28. Nov. 2025

·

Aufenthalt am 2 Nächte

Great apartment in the annex - spacious, clean, modern and with all required amenities. Staff were super friendly and helpful and excellent hot/cold buffet breakfast.

Great apartment in the annex - spacious, clean, modern and with all required amenities. Staff were super friendly and helpful and excellent hot/cold buffet breakfast.

10

Zia H

5. Sept. 2024

·

Aufenthalt am 2 Nächte

Very clean. Very convenient. Interlaken west station is attached to backside of hotel which is so convenient. No noise. Very quiet. Excellent warm breakfast. I will definitely stay again whenever I come to Interlaken

Very clean. Very convenient. Interlaken west station is attached to backside of hotel which is so convenient. No noise. Very quiet. Excellent warm breakfast. I will definitely stay again whenever I come to Interlaken

6

Fasel

12. Juli 2025

·

Aufenthalt am 2 Nächte

Cleanliness was poor, dusty room, half slap dash cleaning, used coffee mugs left in room despite room being cleaned. No water given

Cleanliness was poor, dusty room, half slap dash cleaning, used coffee mugs left in room despite room being cleaned. No water given

10

LEE JI

3. Nov. 2025

·

Aufenthalt am 3 Nächte

호텔 로비부터 객실까지 어느곳하나 청결하지 않은 공간이 없었습니다. 침대는 아주 푹신하지도 딱딱하지도 않아 편하게 쉬기 좋았고 제가 디스크 환자인데 불편함 없었습니다. 조식은 유럽식 아침식사 잘 못하시는 어머니께서 너무 맛있다고 2접시씩 드실정도로 훌륭했고 인포메이션부터 레스토랑까지 모든 직원분들의 친절함은 감사할정도였습니다. 제가 융프라우 철도 할인권을 1장만 프린트 해갔는데 융프라우 가는날 인당 1장씩인걸 뒤늦게 발견하고 인포메이션에 복사 요청드렸는데 아주 흔쾌히 친절하게 도와주셔서 너무 감사했습니다. 그리고 가장 좋았던점은 뒷문으로 나가면 기차 플랫폼입니다^^기차역 입구가 아닌 플랫폼이요^^ 동역이든 루체른이든 체르마트든 어딜 가던지 뒷문으로 나가면 됩니다. 그럼에도 불구하고 객실에서는 기차와 관련된 소음은 전혀 듣지 못했습니다.호텔예약할때 동역으로 착각하고 잘못예약해서 나중에 서역인걸 알고 많이 당황했는데 오히려 너무 행운이었습니다. 다음에 다시 인터라켄을 간다면 꼭 다시 숙박할거예요!!!

호텔 로비부터 객실까지 어느곳하나 청결하지 않은 공간이 없었습니다. 침대는 아주 푹신하지도 딱딱하지도 않아 편하게 쉬기 좋았고 제가 디스크 환자인데 불편함 없었습니다. 조식은 유럽식 아침식사 잘 못하시는 어머니께서 너무 맛있다고 2접시씩 드실정도로 훌륭했고 인포메이션부터 레스토랑까지 모든 직원분들의 친절함은 감사할정도였습니다. 제가 융프라우 철도 할인권을 1장만 프린트 해갔는데 융프라우 가는날 인당 1장씩인걸 뒤늦게 발견하고 인포메이션에 복사 요청드렸는데 아주 흔쾌히 친절하게 도와주셔서 너무 감사했습니다. 그리고 가장 좋았던점은 뒷문으로 나가면 기차 플랫폼입니다^^기차역 입구가 아닌 플랫폼이요^^ 동역이든 루체른이든 체르마트든 어딜 가던지 뒷문으로 나가면 됩니다. 그럼에도 불구하고 객실에서는 기차와 관련된 소음은 전혀 듣지 못했습니다.호텔예약할때 동역으로 착각하고 잘못예약해서 나중에 서역인걸 알고 많이 당황했는데 오히려 너무 행운이었습니다. 다음에 다시 인터라켄을 간다면 꼭 다시 숙박할거예요!!!

6

Rans

3. Okt. 2025

·

Aufenthalt am 3 Nächte

Wish you could control the air conditioner in the room. Had to sleep with windows open and so did others with very loud kids. Our view out the windows was a closed in box of the building walls. Walls had visible dust on them. Will go to another hotel next time.

Wish you could control the air conditioner in the room. Had to sleep with windows open and so did others with very loud kids. Our view out the windows was a closed in box of the building walls. Walls had visible dust on them. Will go to another hotel next time.

10

Karine

27. Aug. 2025

·

Aufenthalt am 4 Nächte

Very clean hotel and excellent service

Very clean hotel and excellent service

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Zimmer

Die Zimmer sind modern und im Allgemeinen komfortabel, mit gutem Schallschutz gegen Züge und in einigen Fällen mit einem malerischen Blick auf die Berge oder den Fluss. Zu den häufigsten Nachteilen gehören schwache oder ineffektive Klimaanlagen, kleinere Grundrisse und begrenzte Annehmlichkeiten im Zimmer, wie z. B. ein Kühlschrank, ein Wasserkocher oder ein Bügeleisen.

Ähnliche Gästebewertungen

6

Sophie

26. Mai 2025

·

Aufenthalt am 3 Nächte

Really great location and friendly staff. We chose to pay at the property but the hotel charged us before arrival instead of the normal process of paying at check-in or check-out with no real explanation as to why. The second big problem is that the rooms are so hot. You can’t get a good sleep even with the window open (outside air temperature was below 10 degrees C) and with the fan (which they gave us to fix the problem) on full blast all night, the temperature in the room was 24 degrees C. Given that we stayed in springtime and the daytime is warm there was no need to heat the rooms. The AC in the rooms didn’t work and although it was meant to bring the temperature down to 18 (that was the minimum possible) it didn’t bring it below 26 degrees at night without the window open. The location and comfort of the beds were great. The staff were as helpful as possible but could not fix the problem. This will be a bigger problem in summer. The problem was in many rooms as we heard several guests ask about the same issue.

Really great location and friendly staff. We chose to pay at the property but the hotel charged us before arrival instead of the normal process of paying at check-in or check-out with no real explanation as to why. The second big problem is that the rooms are so hot. You can’t get a good sleep even with the window open (outside air temperature was below 10 degrees C) and with the fan (which they gave us to fix the problem) on full blast all night, the temperature in the room was 24 degrees C. Given that we stayed in springtime and the daytime is warm there was no need to heat the rooms. The AC in the rooms didn’t work and although it was meant to bring the temperature down to 18 (that was the minimum possible) it didn’t bring it below 26 degrees at night without the window open. The location and comfort of the beds were great. The staff were as helpful as possible but could not fix the problem. This will be a bigger problem in summer. The problem was in many rooms as we heard several guests ask about the same issue.

6

Jon

20. Sept. 2025

·

Aufenthalt am 2 Nächte

Closest hotel to the Interlaken West station. Newly renovated. Gets hot and rooms are a bit small.

Closest hotel to the Interlaken West station. Newly renovated. Gets hot and rooms are a bit small.

10

Jongzhi

16. Nov. 2025

·

Aufenthalt am 5 Nächte

Room was great. Staff was friendly. But no fridge or water boiler in the room.

Room was great. Staff was friendly. But no fridge or water boiler in the room.

10

Galen

13. Okt. 2025

·

Aufenthalt am 6 Nächte

Great room with a view of the water and mountains. Breakfast buffett is amazing and has everything. Hotel is at Interlaken West train station and comes with free train/bus pass for use within town. TV was modern enough I could stream from my phone. Hotel workers were friendly and informative. I got hot water for my noodles. No cooking items or fridge are in rooms. Just coffee machine.

Great room with a view of the water and mountains. Breakfast buffett is amazing and has everything. Hotel is at Interlaken West train station and comes with free train/bus pass for use within town. TV was modern enough I could stream from my phone. Hotel workers were friendly and informative. I got hot water for my noodles. No cooking items or fridge are in rooms. Just coffee machine.

10

Mike

10. Nov. 2025

·

Aufenthalt am 3 Nächte

Fantastic location to explore the Jungfraujoch region. Wonderful room spacious and well appointed. Breakfast was consistently good and staff were amenable and friendly. Highly recommend staying here if you are visiting the Jungfraujoch region. Train station directly outside the hotel was fantastic and made it easy to get around on day trips. Rooms are well insulated and didn’t hear any train noise throughout our entire stay, 3 nights.

Fantastic location to explore the Jungfraujoch region. Wonderful room spacious and well appointed. Breakfast was consistently good and staff were amenable and friendly. Highly recommend staying here if you are visiting the Jungfraujoch region. Train station directly outside the hotel was fantastic and made it easy to get around on day trips. Rooms are well insulated and didn’t hear any train noise throughout our entire stay, 3 nights.

10

Murilo

21. Nov. 2025

·

Aufenthalt am 2 Nächte

Bom hotel, equipe atenciosa. Para quem vai de trem é perfeita! A estação fica “dentro” do hotel, e é extremamente silencioso.

Bom hotel, equipe atenciosa. Para quem vai de trem é perfeita! A estação fica “dentro” do hotel, e é extremamente silencioso.

10

Pedro

9. Dez. 2025

·

Aufenthalt am 3 Nächte

Excelente hotel, dentro da estação de trem de Interlaken, dois passos pra fora, você já está dentro do trem para destinos incríveis. Quartos limpos, espaços, com uma vista surreal para os Alpes e o lago. Café da manhã impecável.

Excelente hotel, dentro da estação de trem de Interlaken, dois passos pra fora, você já está dentro do trem para destinos incríveis. Quartos limpos, espaços, com uma vista surreal para os Alpes e o lago. Café da manhã impecável.

8

Pritpal

9. Nov. 2024

·

Aufenthalt am 2 Nächte

The rooms categories isn't not listed when booked. I spent more then US$ 230.00 for a cave type room which has no view at all. Paid $50.00/ night extra for a room with outside view. Rooms have no microwave, waterb oiling cattle & refrigerator. Also no iron inside the room. They provides upon request. Bathroos are so small and ignored by house keepers for shampoo, conditioner, body lotion etc. No space for clothes to hang. Basically very small rooms that you can hardly move around.

The rooms categories isn't not listed when booked. I spent more then US$ 230.00 for a cave type room which has no view at all. Paid $50.00/ night extra for a room with outside view. Rooms have no microwave, waterb oiling cattle & refrigerator. Also no iron inside the room. They provides upon request. Bathroos are so small and ignored by house keepers for shampoo, conditioner, body lotion etc. No space for clothes to hang. Basically very small rooms that you can hardly move around.

6

nina

22. März 2025

·

Aufenthalt am 2 Nächte

The room was a Mountain View except you can see a parking lot and the train station was right next to our room so it stayed loud. The room was too hot and we had a very hard time sleeping. You can open the window but it’s almost all covered with a metal decoration so no air flow really gets in. Would not stay again. It is a nice hotel with great breakfast.

The room was a Mountain View except you can see a parking lot and the train station was right next to our room so it stayed loud. The room was too hot and we had a very hard time sleeping. You can open the window but it’s almost all covered with a metal decoration so no air flow really gets in. Would not stay again. It is a nice hotel with great breakfast.

8

Waqas

17. Aug. 2025

·

Aufenthalt am 3 Nächte

Neat rooms, good breakfast - only thing to mention didn’t have proper AC in the rooms and it was upto 30 degrees while we were there

Neat rooms, good breakfast - only thing to mention didn’t have proper AC in the rooms and it was upto 30 degrees while we were there

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Dienstleistung

Die Mitarbeiter werden häufig als freundlich und hilfsbereit beschrieben. Mehrere Bewertungen bemängeln jedoch ein unpersönliches oder unhilfsbereites Rezeptionspersonal, Verwirrung bei Einlagen/Gebühren und uneinheitliche Reaktionen auf Lärm, Sauberkeit oder Zimmerprobleme.

Ähnliche Gästebewertungen

6

Sophie

26. Mai 2025

·

Aufenthalt am 3 Nächte

Really great location and friendly staff. We chose to pay at the property but the hotel charged us before arrival instead of the normal process of paying at check-in or check-out with no real explanation as to why. The second big problem is that the rooms are so hot. You can’t get a good sleep even with the window open (outside air temperature was below 10 degrees C) and with the fan (which they gave us to fix the problem) on full blast all night, the temperature in the room was 24 degrees C. Given that we stayed in springtime and the daytime is warm there was no need to heat the rooms. The AC in the rooms didn’t work and although it was meant to bring the temperature down to 18 (that was the minimum possible) it didn’t bring it below 26 degrees at night without the window open. The location and comfort of the beds were great. The staff were as helpful as possible but could not fix the problem. This will be a bigger problem in summer. The problem was in many rooms as we heard several guests ask about the same issue.

Really great location and friendly staff. We chose to pay at the property but the hotel charged us before arrival instead of the normal process of paying at check-in or check-out with no real explanation as to why. The second big problem is that the rooms are so hot. You can’t get a good sleep even with the window open (outside air temperature was below 10 degrees C) and with the fan (which they gave us to fix the problem) on full blast all night, the temperature in the room was 24 degrees C. Given that we stayed in springtime and the daytime is warm there was no need to heat the rooms. The AC in the rooms didn’t work and although it was meant to bring the temperature down to 18 (that was the minimum possible) it didn’t bring it below 26 degrees at night without the window open. The location and comfort of the beds were great. The staff were as helpful as possible but could not fix the problem. This will be a bigger problem in summer. The problem was in many rooms as we heard several guests ask about the same issue.

2

Victoria

5. Okt. 2025

·

Aufenthalt am 2 Nächte

This hotel was the worst part of our trip. Our room wasn’t clean upon arrival. The front desk staff then got us another room and asked him to inspect the room with me. We both then noticed that room wasn’t clean either. Finally our third room they have chosen ONCE AGAIN not cleaned. I was so uncomfortable at this point I didn’t know what else wasn’t clean in this hotel. The employee himself was so embarrassed and wouldn’t stop apologizing. The hotel manager was absolutely awful!! He didn’t even care to acknowledge my husband and I and just stood there standing. The two front desk employees were the only ones who seemed to try. Nothing was done and they just said “do you want to try another room or we can send someone up to clean one of the rooms you’ve seen”. Please don’t stay here. Interlaken offers so many beautiful and CLEAN hotels. This was an absolute nightmare and set back our vacation.

This hotel was the worst part of our trip. Our room wasn’t clean upon arrival. The front desk staff then got us another room and asked him to inspect the room with me. We both then noticed that room wasn’t clean either. Finally our third room they have chosen ONCE AGAIN not cleaned. I was so uncomfortable at this point I didn’t know what else wasn’t clean in this hotel. The employee himself was so embarrassed and wouldn’t stop apologizing. The hotel manager was absolutely awful!! He didn’t even care to acknowledge my husband and I and just stood there standing. The two front desk employees were the only ones who seemed to try. Nothing was done and they just said “do you want to try another room or we can send someone up to clean one of the rooms you’ve seen”. Please don’t stay here. Interlaken offers so many beautiful and CLEAN hotels. This was an absolute nightmare and set back our vacation.

6

SALIM

4. Aug. 2024

·

Aufenthalt am 2 Nächte

Location: Excellent, easy access to tourist attractions and essential facilities. Services:Below average, in need of improvement. Staff: Generally below average, except for Mr. Hussein and Ms. Chiara, who provided great assistance and resolved some issues.

Location: Excellent, easy access to tourist attractions and essential facilities. Services:Below average, in need of improvement. Staff: Generally below average, except for Mr. Hussein and Ms. Chiara, who provided great assistance and resolved some issues.

6

Ka Wah

28. Mai 2024

·

Aufenthalt am 1 Nacht

Location is great. However hotel charge out the deposit from my account which is very confused, it will take another 6-7 days refund after checkout. This will involve extra bank charge. Suggest hotel only need to hold credit for the deposit. ☹️

Location is great. However hotel charge out the deposit from my account which is very confused, it will take another 6-7 days refund after checkout. This will involve extra bank charge. Suggest hotel only need to hold credit for the deposit. ☹️

10

Susan

19. Okt. 2025

·

Aufenthalt am 2 Nächte

We were able to check in a bit early which was great after traveling. Breakfast buffet was amazing and the staff were all helpful and friendly.

We were able to check in a bit early which was great after traveling. Breakfast buffet was amazing and the staff were all helpful and friendly.

6

taminder

10. Mai 2025

·

Aufenthalt am 1 Nacht

The location is great and the breakfast was decent. Bar tender was great, really attentive. Downside for me was the reception staff, very rude, impersonal and unhelpful, totally the opposite for people working in hospitality. Room has good facilities, a little small and dusty but overall good quality. Not sure I would recommend the hotel just because of how poor the reception staff were.

The location is great and the breakfast was decent. Bar tender was great, really attentive. Downside for me was the reception staff, very rude, impersonal and unhelpful, totally the opposite for people working in hospitality. Room has good facilities, a little small and dusty but overall good quality. Not sure I would recommend the hotel just because of how poor the reception staff were.

10

Benjamin

2. Sept. 2024

·

Aufenthalt am 3 Nächte

The staff was very helpful and friendly.

The staff was very helpful and friendly.

10

Jeff

11. Juni 2025

·

Aufenthalt am 3 Nächte

Eduardo at the front desk was really friendly and helpful. Very cool lady working at the bar too. Friendly all around

Eduardo at the front desk was really friendly and helpful. Very cool lady working at the bar too. Friendly all around

4

Tina

2. Sept. 2025

·

Aufenthalt am 1 Nacht

⭐ 2/10 – Very Disappointing Stay I rarely write negative reviews, but this hotel experience was truly disappointing. Our room was directly above the train tracks, and when I asked politely to move to a higher floor, the reception staff brushed me off without a smile. They claimed all rooms were occupied, yet the Expedia app showed multiple available rooms in the same category. To make matters worse, when I mentioned the loud train noise, the 2 lady receptionists ant night insisted it was “not possible” to hear it, which felt dismissive and insulting. I didn’t know that accusing customers lying is part of the service. (I have recorded the noises on videos of the management team wants to hear them) The room was also very dusty, adding to the discomfort. On the bright side, the complimentary breakfast was wonderful, with plenty of variety, and the gentleman at reception during the day was kind and professional. Unfortunately, the unhelpful staff, noise, and lack of honesty overshadowed these positives, and I cannot recommend this hotel.

⭐ 2/10 – Very Disappointing Stay I rarely write negative reviews, but this hotel experience was truly disappointing. Our room was directly above the train tracks, and when I asked politely to move to a higher floor, the reception staff brushed me off without a smile. They claimed all rooms were occupied, yet the Expedia app showed multiple available rooms in the same category. To make matters worse, when I mentioned the loud train noise, the 2 lady receptionists ant night insisted it was “not possible” to hear it, which felt dismissive and insulting. I didn’t know that accusing customers lying is part of the service. (I have recorded the noises on videos of the management team wants to hear them) The room was also very dusty, adding to the discomfort. On the bright side, the complimentary breakfast was wonderful, with plenty of variety, and the gentleman at reception during the day was kind and professional. Unfortunately, the unhelpful staff, noise, and lack of honesty overshadowed these positives, and I cannot recommend this hotel.

10

JOHN

13. Mai 2025

·

Aufenthalt am 4 Nächte

An amazing hotel in Interlaken. Probably the best location in Interlaken with a door right on the train platform. Staff is excellent, very knowledgeable and friendly. I would specifically mention Julie at the reception. Breakfast was delicious with many varieties. The room was about the right size with a very comfortable bed. I highly recommend this hotel and would definitely stay there again in our next visit

An amazing hotel in Interlaken. Probably the best location in Interlaken with a door right on the train platform. Staff is excellent, very knowledgeable and friendly. I would specifically mention Julie at the reception. Breakfast was delicious with many varieties. The room was about the right size with a very comfortable bed. I highly recommend this hotel and would definitely stay there again in our next visit

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Standort

Außergewöhnliche Lage direkt am Bahnhof Interlaken West mit guter Anbindung an Züge, Busse, Boote, Geschäfte und Supermärkte, und die Stadt ist fußläufig erreichbar. Einige merken an, dass Zimmer zum Bahnsteig zeigen und dass Verbindungen am Bahnhof Interlaken Ost eine kurze Fahrt mit dem Zug oder Bus erfordern.

Ähnliche Gästebewertungen

8

Melissa

20. Aug. 2025

·

Aufenthalt am 2 Nächte

The location is on the West side of town so you do have to take a short train ride to Ost station each time you travel. Even though it’s next to the train station, we did not hear it at all! It was quiet, comfortable and the staff was very helpful. The breakfast is good and it’s nice to have grocery store across the street.

The location is on the West side of town so you do have to take a short train ride to Ost station each time you travel. Even though it’s next to the train station, we did not hear it at all! It was quiet, comfortable and the staff was very helpful. The breakfast is good and it’s nice to have grocery store across the street.

10

Hina

16. Aug. 2025

·

Aufenthalt am 3 Nächte

Great location for the train station

Great location for the train station

10

Mike

10. Nov. 2025

·

Aufenthalt am 3 Nächte

Fantastic location to explore the Jungfraujoch region. Wonderful room spacious and well appointed. Breakfast was consistently good and staff were amenable and friendly. Highly recommend staying here if you are visiting the Jungfraujoch region. Train station directly outside the hotel was fantastic and made it easy to get around on day trips. Rooms are well insulated and didn’t hear any train noise throughout our entire stay, 3 nights.

Fantastic location to explore the Jungfraujoch region. Wonderful room spacious and well appointed. Breakfast was consistently good and staff were amenable and friendly. Highly recommend staying here if you are visiting the Jungfraujoch region. Train station directly outside the hotel was fantastic and made it easy to get around on day trips. Rooms are well insulated and didn’t hear any train noise throughout our entire stay, 3 nights.

10

Henry

9. Apr. 2025

·

Aufenthalt am 3 Nächte

Hotel was centrally located. Walkable from the train station.

Hotel was centrally located. Walkable from the train station.

10

Danielli

14. Nov. 2025

·

Aufenthalt am 6 Nächte

Very convenient location right on the train station! Our room was clean. The breakfast buffet was amazing! Lots of selection! Highly recommend this hotel!

Very convenient location right on the train station! Our room was clean. The breakfast buffet was amazing! Lots of selection! Highly recommend this hotel!

8

Hoi Ying

7. Okt. 2024

·

Aufenthalt am 2 Nächte

Location - It is just right next to Interlaken West Station, but it is still quite with good river view. Although it is 30 mins walking to Interlaken Ost Station, there is bus stop around the hotel and visitor card will be provided by hotel to take the public transport Migros is opposite to the hotel which is convenient for shopping Breakfast starts from 0630 with good range of choices though the taste is on average

Location - It is just right next to Interlaken West Station, but it is still quite with good river view. Although it is 30 mins walking to Interlaken Ost Station, there is bus stop around the hotel and visitor card will be provided by hotel to take the public transport Migros is opposite to the hotel which is convenient for shopping Breakfast starts from 0630 with good range of choices though the taste is on average

10

Maria Criselda DeLeon

29. Apr. 2025

·

Aufenthalt am 3 Nächte

Very accessible to/from attractions in the surrounding areas.

Very accessible to/from attractions in the surrounding areas.

10

alejandro

27. Mai 2025

·

Aufenthalt am 1 Nacht

Excelent location, right there train station

Excelent location, right there train station

10

Lee Tiang

27. Dez. 2024

·

Aufenthalt am 3 Nächte

Hotel was just next to Interlaken West station and it was so convenient for us to get around! There’s a shopping mall and supermarket across the road as well. Beautiful hotel and gorgeous rooms.

Hotel was just next to Interlaken West station and it was so convenient for us to get around! There’s a shopping mall and supermarket across the road as well. Beautiful hotel and gorgeous rooms.

10

Sally

19. Okt. 2025

·

Aufenthalt am 1 Nacht

Convenient a few steps from train station (Interlaken west), friendly staff, clean, quiet, beautiful view.

Convenient a few steps from train station (Interlaken west), friendly staff, clean, quiet, beautiful view.

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Gastronomie

Das Frühstück sticht in den Bewertungen hervor – reichhaltig, frisch und abwechslungsreich – mit gutem Kaffee. Kleinere Anmerkungen betreffen gelegentliche Überfüllung oder bestimmte Gerichte, die nicht schmecken, und nur begrenzte Erwähnungen der Bar oder anderer Restaurants.

Ähnliche Gästebewertungen

10

David

4. Apr. 2025

·

Aufenthalt am 1 Nacht

Next to platform of train station but quiet. Good breakfast.

Next to platform of train station but quiet. Good breakfast.

10

Christina

18. Juni 2025

·

Aufenthalt am 2 Nächte

Lovely hotel, everything we needed for our 2 night stay. Staff very friendly and helpful. ** This hotel has so much selection for breakfast, I was very impressed! All food was fresh and plentiful, very good start to the day!

Lovely hotel, everything we needed for our 2 night stay. Staff very friendly and helpful. ** This hotel has so much selection for breakfast, I was very impressed! All food was fresh and plentiful, very good start to the day!

10

Mike

10. Nov. 2025

·

Aufenthalt am 3 Nächte

Fantastic location to explore the Jungfraujoch region. Wonderful room spacious and well appointed. Breakfast was consistently good and staff were amenable and friendly. Highly recommend staying here if you are visiting the Jungfraujoch region. Train station directly outside the hotel was fantastic and made it easy to get around on day trips. Rooms are well insulated and didn’t hear any train noise throughout our entire stay, 3 nights.

Fantastic location to explore the Jungfraujoch region. Wonderful room spacious and well appointed. Breakfast was consistently good and staff were amenable and friendly. Highly recommend staying here if you are visiting the Jungfraujoch region. Train station directly outside the hotel was fantastic and made it easy to get around on day trips. Rooms are well insulated and didn’t hear any train noise throughout our entire stay, 3 nights.

10

Camilla Joy

6. Okt. 2025

·

Aufenthalt am 1 Nacht

Great breakfast

Great breakfast

10

Jessenia

4. Nov. 2025

·

Aufenthalt am 2 Nächte

Clean and comfortable. Great breakfast.

Clean and comfortable. Great breakfast.

10

Susan

19. Okt. 2025

·

Aufenthalt am 2 Nächte

We were able to check in a bit early which was great after traveling. Breakfast buffet was amazing and the staff were all helpful and friendly.

We were able to check in a bit early which was great after traveling. Breakfast buffet was amazing and the staff were all helpful and friendly.

10

Douglas

28. Apr. 2024

·

Aufenthalt am 1 Nacht

It’s a very clean and nice hotel. Great breakfast.

It’s a very clean and nice hotel. Great breakfast.

10

Samara

13. Dez. 2025

·

Aufenthalt am 3 Nächte

There was a lot of variety for breakfast, including a coffee machine that made many different espresso based drinks!

There was a lot of variety for breakfast, including a coffee machine that made many different espresso based drinks!

10

Raul

6. Nov. 2025

·

Aufenthalt am 2 Nächte

Everything was excelent. Delicious breakfast

Everything was excelent. Delicious breakfast

8

Anupama

17. Sept. 2025

·

Aufenthalt am 1 Nacht

We had a pleasant stay at this hotel. The rooms were clean, and the breakfast selection was very good. The bar options are a bit limited, and there are no other dining options within the hotel itself, though there is an Indian restaurant nearby that was just okay. The location is convenient—close to shopping and the bus terminal. One thing to note is that one side of the hotel faces the train platform. If you’re a light sleeper, the train noise can be noticeable, so it’s worth requesting a room on the quieter side. Overall, a comfortable stay with a few minor drawbacks.

We had a pleasant stay at this hotel. The rooms were clean, and the breakfast selection was very good. The bar options are a bit limited, and there are no other dining options within the hotel itself, though there is an Indian restaurant nearby that was just okay. The location is convenient—close to shopping and the bus terminal. One thing to note is that one side of the hotel faces the train platform. If you’re a light sleeper, the train noise can be noticeable, so it’s worth requesting a room on the quieter side. Overall, a comfortable stay with a few minor drawbacks.

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6

Corinne

letzte Woche

·

Aufenthalt am 1 Nacht

top frühstück - gute auswahl

top frühstück - gute auswahl

10

Isabella

10. Aug. 2026

·

Aufenthalt am 2 Nächte

Tolles Hotel an zentraler Lage, leckeres Frühstück, Tiefgarage. Jederzeit wieder.

Tolles Hotel an zentraler Lage, leckeres Frühstück, Tiefgarage. Jederzeit wieder.

10

Ljubow

3. Mai 2026

·

Aufenthalt am 1 Nacht

Das beste Hotel, das Geld war es auch Wert! Super freundliches Personal überall, alles sauber. Die wunderschöne Gegend.

Das beste Hotel, das Geld war es auch Wert! Super freundliches Personal überall, alles sauber. Die wunderschöne Gegend.

10

Andreas

10. Apr. 2026

·

Aufenthalt am 1 Nacht

Schönes Hotel, sehr freundliches Personal

Schönes Hotel, sehr freundliches Personal

10

Walter

20. März 2026

·

Aufenthalt am 1 Nacht

Sehr modern mit warmem , freundlichem Ambiente.

Sehr modern mit warmem , freundlichem Ambiente.

Richtlinien der Unterkunft

Check-in-Anleitungen

Alles, was Sie wissen müssen, um problemlos einchecken zu können.

Check-in

Check-out

Von 15:00 bis 00:00

Vor 11:00

Kaution

Sie müssen für diese Unterkunft eine Kaution bezahlen, die vollständig zurückerstattet werden kann.

Gut zu wissen

Zusätzliche Richtlinien und Informationen zu dieser Unterkunft.

Optionale Extras

Zusätzliche kostenpflichtige Dienstleistungen, die Sie anfragen können.

Haben Sie eine Frage?

Sofortige KI-Antworten basieren auf den Informationen des Hotels.

Preise für kommende Reisedaten

September 2026

Oktober 2026

Günstiger

Teurer

Durchschnittlicher Preis pro Nacht aus den verfügbaren Tarifen, einschließlich Steuern und Gebühren.

Preise in USD für 2 Gäste, täglich aktualisiert.