Essential by Dorint Interlaken
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From
251 US$
/ noche
Acerca de esta propiedad
Aprovecha los prácticos servicios que se te ofrecen, como conexión a Internet wifi gratis o servicios de conserjería.
Servicios
Aprovecha los prácticos servicios que se te ofrecen, como conexión a Internet wifi gratis o servicios de conserjería.
Servicios empresariales
Tendrás un servicio de recepción las 24 horas, atención multilingüe y consigna de equipaje a tu disposición. Hay un aparcamiento sin asistencia (de pago) disponible.
Comida
Apaga la sed con tu bebida favorita en el bar o lounge. El desayuno bufé, con un coste adicional, se ofrece de lunes a viernes de 06:30 a 10:30, mientras que los fines de semana el horario es de 06:30 a 11:00.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 115 habitaciones con decoraciones diferentes, equipadas con máquina de café espresso y televisión de pantalla plana. Mantén el contacto con los tuyos gracias a la la conexión wifi gratis. El baño privado con bañera o ducha está provisto de artículos de higiene personal gratuitos y secadores de pelo.
Ubicación
Si decides alojarte en Essential by Dorint Interlaken, te encontrarás en una fantástica zona de Interlaken (Área central de Interlaken) y apenas te separarán diez minutos en coche de Lago Brienz y Mystery Rooms. Además, este hotel se encuentra a 12,8 km de Cascadas de Staubbach y a 0,5 km de Hoeheweg.
Qué hay cerca
Mystery Rooms(0.2 millas)
Hoeheweg(0.3 millas)
Kunsthaus Interlaken(0.4 millas)
Parque Höhematte(0.4 millas)
Seilpark Interlaken(0.6 millas)
Casino de Interlaken(0.7 millas)
Heimwehfluh(0.8 millas)
Tell-Spiele(0.9 millas)
Terminal de Ferry de Interlaken Ost(1.2 millas)
Gasthof Baeren(1.5 millas)
Parque Jungfrau(1.6 millas)
Lago Thun(1.7 millas)
Club de golf Interlaken-Unterseen(2 millas)
Skydive Interlaken(2 millas)
Lago Brienz(2.1 millas)
El aeropuerto más cercano se encuentra en Berna (BRN-Belp)(31.3 millas)
Aparcamiento
Habitaciones para no fumadores
Servicio de tintorería
Servicio de limpieza
Salones para banquetes
Consigna de equipajes
Ubicación
Rugenparkstrasse 8 - 10, Área central de Interlaken, Interlaken, Suiza
Mystery Rooms (0.2 millas)
Hoeheweg (0.3 millas)
Kunsthaus Interlaken (0.4 millas)
Parque Höhematte (0.4 millas)
Seilpark Interlaken (0.6 millas)
Casino de Interlaken (0.7 millas)
Opciones de habitación
6
Essential Apartment (No a C) Annex Building
Detalles de la oferta
1 Cama Doble
y 2 Camas Individuales
Capacidad: 4
581 ft²
CalefacciónConexión Wi-Fi (gratuita)Baño privado
7
Suite junior, patio
Detalles de la oferta
2 Camas Individuales
y 1 Litera
Capacidad: 2
237 ft²
Terraza o patioCalefacciónConexión Wi-Fi (gratuita)Baño privado
10
Superior Apartment (No a C) Annex Building
Detalles de la oferta
2 Camas Individuales
Capacidad: 2
CalefacciónConexión Wi-Fi (gratuita)Baño privado
5
Essential Zimmer 14 M
Detalles de la oferta
2 Camas Individuales
Capacidad: 2
151 ft²
CalefacciónConexión Wi-Fi (gratuita)Baño privado
5
Superior Zimmer 14 M
Detalles de la oferta
2 Camas Individuales
Capacidad: 2
151 ft²
CalefacciónConexión Wi-Fi (gratuita)Baño privado
6
Comfort Apartment (No a C) Annex Building
Detalles de la oferta
4× Camas Individuales
Capacidad: 4
CalefacciónConexión Wi-Fi (gratuita)Sala de estar independiente
7
Habitación junior, patio (2 terraces)
Detalles de la oferta
2 Camas Individuales
y 1 Sofá Cama
Capacidad: 4
CalefacciónConexión Wi-Fi (gratuita)Baño privadoPatio
5
Habitación familiar
Detalles de la oferta
2 Camas Individuales
y 1 Sofá Cama
Capacidad: 4
237 ft²
CalefacciónConexión Wi-Fi (gratuita)Baño privado
Reseñas de los huéspedes sobre Essential by Dorint Interlaken
8.8
Fabuloso
Basado en 699 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Essential by Dorint Interlaken - Nueva Apertura ofrece alojamiento moderno en una ubicación excepcionalmente conveniente justo en la estación de Interlaken West, con un desayuno abundante y ampliamente elogiado y un personal generalmente amable que lo convierte en una base fácil para excursiones regionales.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
Essential by Dorint Interlaken - Nueva Apertura ofrece alojamiento moderno en una ubicación excepcionalmente conveniente justo en la estación de Interlaken West, con un desayuno abundante y ampliamente elogiado y un personal generalmente amable que lo convierte en una base fácil para excursiones regionales.
Algunos huéspedes tuvieron problemas con habitaciones calurosas o aire acondicionado débil, y algunos notaron ruido de trenes o vistas a paredes. Las habitaciones pueden ser pequeñas y varios mencionan la falta de extras en la habitación como un frigorífico, hervidor o plancha. La limpieza suele ser buena, pero a veces inconsistente, y el servicio de recepción y las políticas de depósito o cargos recibieron comentarios mixtos. Una opción práctica para explorar la región.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
El bar del hotel recibe comentarios positivos y hay aparcamiento subterráneo disponible (de pago). Pocas otras instalaciones se destacan en las reseñas.
Reseñas de huéspedes relacionadas
10
Mohammed Jad
5 oct 2025
·
Se alojó 2 noches
Only concern was the amenities in the room was missing , to be honest also the charge of the parking. Beside this everything was food
Only concern was the amenities in the room was missing , to be honest also the charge of the parking. Beside this everything was food
8
Derek
27 nov 2024
·
Se alojó 4 noches
Modern facility in excellent location.
Modern facility in excellent location.
8
Marcin
14 jun 2025
·
Se alojó 2 noches
Nice and clean. Underground parking. Right by the train station but still quiet. Good breakfast and bar.
Nice and clean. Underground parking. Right by the train station but still quiet. Good breakfast and bar.
6
julie
16 sept 2024
·
Se alojó 1 noche
The parking is not obvious and you can end up searching for a parking space to check in and then get access to the car park. Very central to Interlaken though as the hotel backs onto the railway station which you cannot hear - good insulation
The parking is not obvious and you can end up searching for a parking space to check in and then get access to the car park. Very central to Interlaken though as the hotel backs onto the railway station which you cannot hear - good insulation
10
Susan
3 sept 2025
·
Se alojó 3 noches
Great location in town with underground parking. Wonderful, helpful staff. Client in room despite being next door to train station.
Great location in town with underground parking. Wonderful, helpful staff. Client in room despite being next door to train station.
10
Rei
7 dic 2024
·
Se alojó 2 noches
Doorstep to Interlaken West train station. Migros and a shopping mall are just opposite. High speed wifi. Breakfast is good. Junior suite comes with a bunk bed for my kids and an open patio facing the lake. Beautiful view. Luggage storage available. Cons: Toilet door no lock. Room size is good for stay. Just no much space in room to open our 4 luggages.
Doorstep to Interlaken West train station. Migros and a shopping mall are just opposite. High speed wifi. Breakfast is good. Junior suite comes with a bunk bed for my kids and an open patio facing the lake. Beautiful view. Luggage storage available. Cons: Toilet door no lock. Room size is good for stay. Just no much space in room to open our 4 luggages.
10
Ray
19 may 2025
·
Se alojó 3 noches
New and modern rooms are very nice. No need to use EU plug adapter to recharge phones as the charging cords plug directly into wall terminals. Great location just behind the train and boat cruise station. Very affordable 24 hour parking across the street below the Migros shopping mall. Staff is very knowledgeable and always ready to help. Highly recommend.
New and modern rooms are very nice. No need to use EU plug adapter to recharge phones as the charging cords plug directly into wall terminals. Great location just behind the train and boat cruise station. Very affordable 24 hour parking across the street below the Migros shopping mall. Staff is very knowledgeable and always ready to help. Highly recommend.
10
Barbara
15 jun 2025
·
Se alojó 2 noches
The staff is Amazing especialy the Gentleman at the Bar he’s name starts with letter S and he came from 🇵🇱 Poland. Please let us know his name please please. He is the most gentle and a very hard worker .
The staff is Amazing especialy the Gentleman at the Bar he’s name starts with letter S and he came from 🇵🇱 Poland. Please let us know his name please please. He is the most gentle and a very hard worker .
10
David
10 sept 2025
·
Se alojó 3 noches
Great hotel based at the end of the platform at Interlaken west station, great base to hop on a train to Interlaken ost for connections to lauterbrunnen and Grindelwald , great hotel bar. Staff were excellent, definitely one for a future stop
Great hotel based at the end of the platform at Interlaken west station, great base to hop on a train to Interlaken ost for connections to lauterbrunnen and Grindelwald , great hotel bar. Staff were excellent, definitely one for a future stop
8
Anupama
17 sept 2025
·
Se alojó 1 noche
We had a pleasant stay at this hotel. The rooms were clean, and the breakfast selection was very good. The bar options are a bit limited, and there are no other dining options within the hotel itself, though there is an Indian restaurant nearby that was just okay. The location is convenient—close to shopping and the bus terminal. One thing to note is that one side of the hotel faces the train platform. If you’re a light sleeper, the train noise can be noticeable, so it’s worth requesting a room on the quieter side. Overall, a comfortable stay with a few minor drawbacks.
We had a pleasant stay at this hotel. The rooms were clean, and the breakfast selection was very good. The bar options are a bit limited, and there are no other dining options within the hotel itself, though there is an Indian restaurant nearby that was just okay. The location is convenient—close to shopping and the bus terminal. One thing to note is that one side of the hotel faces the train platform. If you’re a light sleeper, the train noise can be noticeable, so it’s worth requesting a room on the quieter side. Overall, a comfortable stay with a few minor drawbacks.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Muchos huéspedes describen la propiedad como muy limpia y bien mantenida, pero varios informan sobre polvo, olores o limpieza superficial, con algunos casos de habitaciones que no se limpiaron adecuadamente a la llegada.
Reseñas de huéspedes relacionadas
6
Tsz Hei
3 sept 2025
·
Se alojó 1 noche
工作人員服務很好，我對於火車票有少許問題，酒店職員幫忙打給SBB. 免費早餐有很多選擇，也很美味 房間清潔，但不知為何有時會有臭渠味。
工作人員服務很好，我對於火車票有少許問題，酒店職員幫忙打給SBB. 免費早餐有很多選擇，也很美味 房間清潔，但不知為何有時會有臭渠味。
2
Victoria
5 oct 2025
·
Se alojó 2 noches
This hotel was the worst part of our trip. Our room wasn’t clean upon arrival. The front desk staff then got us another room and asked him to inspect the room with me. We both then noticed that room wasn’t clean either. Finally our third room they have chosen ONCE AGAIN not cleaned. I was so uncomfortable at this point I didn’t know what else wasn’t clean in this hotel. The employee himself was so embarrassed and wouldn’t stop apologizing. The hotel manager was absolutely awful!! He didn’t even care to acknowledge my husband and I and just stood there standing. The two front desk employees were the only ones who seemed to try. Nothing was done and they just said “do you want to try another room or we can send someone up to clean one of the rooms you’ve seen”. Please don’t stay here. Interlaken offers so many beautiful and CLEAN hotels. This was an absolute nightmare and set back our vacation.
This hotel was the worst part of our trip. Our room wasn’t clean upon arrival. The front desk staff then got us another room and asked him to inspect the room with me. We both then noticed that room wasn’t clean either. Finally our third room they have chosen ONCE AGAIN not cleaned. I was so uncomfortable at this point I didn’t know what else wasn’t clean in this hotel. The employee himself was so embarrassed and wouldn’t stop apologizing. The hotel manager was absolutely awful!! He didn’t even care to acknowledge my husband and I and just stood there standing. The two front desk employees were the only ones who seemed to try. Nothing was done and they just said “do you want to try another room or we can send someone up to clean one of the rooms you’ve seen”. Please don’t stay here. Interlaken offers so many beautiful and CLEAN hotels. This was an absolute nightmare and set back our vacation.
6
Addakin
7 sept 2024
·
Se alojó 3 noches
The location and property were great! Loved the free breakfast and it was very close to all. The cleaning service was poor, we were forgotten one day despite putting the sign out, and only half the room was cleaned the second day.
The location and property were great! Loved the free breakfast and it was very close to all. The cleaning service was poor, we were forgotten one day despite putting the sign out, and only half the room was cleaned the second day.
8
Renata
12 oct 2025
·
Se alojó 3 noches
Hotel excelente, muito bem localizado. O unico ponto negativo foi a limpeza, muito superficial. Marcas de copos no banheiro e na mesa.
Hotel excelente, muito bem localizado. O unico ponto negativo foi a limpeza, muito superficial. Marcas de copos no banheiro e na mesa.
10
Murray James
28 nov 2025
·
Se alojó 2 noches
Great apartment in the annex - spacious, clean, modern and with all required amenities. Staff were super friendly and helpful and excellent hot/cold buffet breakfast.
Great apartment in the annex - spacious, clean, modern and with all required amenities. Staff were super friendly and helpful and excellent hot/cold buffet breakfast.
10
Zia H
5 sept 2024
·
Se alojó 2 noches
Very clean. Very convenient. Interlaken west station is attached to backside of hotel which is so convenient. No noise. Very quiet. Excellent warm breakfast. I will definitely stay again whenever I come to Interlaken
Very clean. Very convenient. Interlaken west station is attached to backside of hotel which is so convenient. No noise. Very quiet. Excellent warm breakfast. I will definitely stay again whenever I come to Interlaken
6
Fasel
12 jul 2025
·
Se alojó 2 noches
Cleanliness was poor, dusty room, half slap dash cleaning, used coffee mugs left in room despite room being cleaned. No water given
Cleanliness was poor, dusty room, half slap dash cleaning, used coffee mugs left in room despite room being cleaned. No water given
10
LEE JI
3 nov 2025
·
Se alojó 3 noches
호텔 로비부터 객실까지 어느곳하나 청결하지 않은 공간이 없었습니다. 침대는 아주 푹신하지도 딱딱하지도 않아 편하게 쉬기 좋았고 제가 디스크 환자인데 불편함 없었습니다. 조식은 유럽식 아침식사 잘 못하시는 어머니께서 너무 맛있다고 2접시씩 드실정도로 훌륭했고 인포메이션부터 레스토랑까지 모든 직원분들의 친절함은 감사할정도였습니다. 제가 융프라우 철도 할인권을 1장만 프린트 해갔는데 융프라우 가는날 인당 1장씩인걸 뒤늦게 발견하고 인포메이션에 복사 요청드렸는데 아주 흔쾌히 친절하게 도와주셔서 너무 감사했습니다. 그리고 가장 좋았던점은 뒷문으로 나가면 기차 플랫폼입니다^^기차역 입구가 아닌 플랫폼이요^^ 동역이든 루체른이든 체르마트든 어딜 가던지 뒷문으로 나가면 됩니다. 그럼에도 불구하고 객실에서는 기차와 관련된 소음은 전혀 듣지 못했습니다.호텔예약할때 동역으로 착각하고 잘못예약해서 나중에 서역인걸 알고 많이 당황했는데 오히려 너무 행운이었습니다. 다음에 다시 인터라켄을 간다면 꼭 다시 숙박할거예요!!!
호텔 로비부터 객실까지 어느곳하나 청결하지 않은 공간이 없었습니다. 침대는 아주 푹신하지도 딱딱하지도 않아 편하게 쉬기 좋았고 제가 디스크 환자인데 불편함 없었습니다. 조식은 유럽식 아침식사 잘 못하시는 어머니께서 너무 맛있다고 2접시씩 드실정도로 훌륭했고 인포메이션부터 레스토랑까지 모든 직원분들의 친절함은 감사할정도였습니다. 제가 융프라우 철도 할인권을 1장만 프린트 해갔는데 융프라우 가는날 인당 1장씩인걸 뒤늦게 발견하고 인포메이션에 복사 요청드렸는데 아주 흔쾌히 친절하게 도와주셔서 너무 감사했습니다. 그리고 가장 좋았던점은 뒷문으로 나가면 기차 플랫폼입니다^^기차역 입구가 아닌 플랫폼이요^^ 동역이든 루체른이든 체르마트든 어딜 가던지 뒷문으로 나가면 됩니다. 그럼에도 불구하고 객실에서는 기차와 관련된 소음은 전혀 듣지 못했습니다.호텔예약할때 동역으로 착각하고 잘못예약해서 나중에 서역인걸 알고 많이 당황했는데 오히려 너무 행운이었습니다. 다음에 다시 인터라켄을 간다면 꼭 다시 숙박할거예요!!!
6
Rans
3 oct 2025
·
Se alojó 3 noches
Wish you could control the air conditioner in the room. Had to sleep with windows open and so did others with very loud kids. Our view out the windows was a closed in box of the building walls. Walls had visible dust on them. Will go to another hotel next time.
Wish you could control the air conditioner in the room. Had to sleep with windows open and so did others with very loud kids. Our view out the windows was a closed in box of the building walls. Walls had visible dust on them. Will go to another hotel next time.
10
Karine
27 ago 2025
·
Se alojó 4 noches
Very clean hotel and excellent service
Very clean hotel and excellent service
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones son modernas y generalmente cómodas, con buen aislamiento acústico de los trenes y, en algunos casos, vistas panorámicas de las montañas o del río. Los inconvenientes comunes incluyen aire acondicionado débil o ineficaz, distribuciones más pequeñas y comodidades limitadas en la habitación, como un frigorífico, hervidor o plancha.
Reseñas de huéspedes relacionadas
6
Sophie
26 may 2025
·
Se alojó 3 noches
Really great location and friendly staff. We chose to pay at the property but the hotel charged us before arrival instead of the normal process of paying at check-in or check-out with no real explanation as to why. The second big problem is that the rooms are so hot. You can’t get a good sleep even with the window open (outside air temperature was below 10 degrees C) and with the fan (which they gave us to fix the problem) on full blast all night, the temperature in the room was 24 degrees C. Given that we stayed in springtime and the daytime is warm there was no need to heat the rooms. The AC in the rooms didn’t work and although it was meant to bring the temperature down to 18 (that was the minimum possible) it didn’t bring it below 26 degrees at night without the window open. The location and comfort of the beds were great. The staff were as helpful as possible but could not fix the problem. This will be a bigger problem in summer. The problem was in many rooms as we heard several guests ask about the same issue.
Really great location and friendly staff. We chose to pay at the property but the hotel charged us before arrival instead of the normal process of paying at check-in or check-out with no real explanation as to why. The second big problem is that the rooms are so hot. You can’t get a good sleep even with the window open (outside air temperature was below 10 degrees C) and with the fan (which they gave us to fix the problem) on full blast all night, the temperature in the room was 24 degrees C. Given that we stayed in springtime and the daytime is warm there was no need to heat the rooms. The AC in the rooms didn’t work and although it was meant to bring the temperature down to 18 (that was the minimum possible) it didn’t bring it below 26 degrees at night without the window open. The location and comfort of the beds were great. The staff were as helpful as possible but could not fix the problem. This will be a bigger problem in summer. The problem was in many rooms as we heard several guests ask about the same issue.
6
Jon
20 sept 2025
·
Se alojó 2 noches
Closest hotel to the Interlaken West station. Newly renovated. Gets hot and rooms are a bit small.
Closest hotel to the Interlaken West station. Newly renovated. Gets hot and rooms are a bit small.
10
Jongzhi
16 nov 2025
·
Se alojó 5 noches
Room was great. Staff was friendly. But no fridge or water boiler in the room.
Room was great. Staff was friendly. But no fridge or water boiler in the room.
10
Galen
13 oct 2025
·
Se alojó 6 noches
Great room with a view of the water and mountains. Breakfast buffett is amazing and has everything. Hotel is at Interlaken West train station and comes with free train/bus pass for use within town. TV was modern enough I could stream from my phone. Hotel workers were friendly and informative. I got hot water for my noodles. No cooking items or fridge are in rooms. Just coffee machine.
Great room with a view of the water and mountains. Breakfast buffett is amazing and has everything. Hotel is at Interlaken West train station and comes with free train/bus pass for use within town. TV was modern enough I could stream from my phone. Hotel workers were friendly and informative. I got hot water for my noodles. No cooking items or fridge are in rooms. Just coffee machine.
10
Mike
10 nov 2025
·
Se alojó 3 noches
Fantastic location to explore the Jungfraujoch region. Wonderful room spacious and well appointed. Breakfast was consistently good and staff were amenable and friendly. Highly recommend staying here if you are visiting the Jungfraujoch region. Train station directly outside the hotel was fantastic and made it easy to get around on day trips. Rooms are well insulated and didn’t hear any train noise throughout our entire stay, 3 nights.
Fantastic location to explore the Jungfraujoch region. Wonderful room spacious and well appointed. Breakfast was consistently good and staff were amenable and friendly. Highly recommend staying here if you are visiting the Jungfraujoch region. Train station directly outside the hotel was fantastic and made it easy to get around on day trips. Rooms are well insulated and didn’t hear any train noise throughout our entire stay, 3 nights.
10
Murilo
21 nov 2025
·
Se alojó 2 noches
Bom hotel, equipe atenciosa. Para quem vai de trem é perfeita! A estação fica “dentro” do hotel, e é extremamente silencioso.
Bom hotel, equipe atenciosa. Para quem vai de trem é perfeita! A estação fica “dentro” do hotel, e é extremamente silencioso.
10
Pedro
9 dic 2025
·
Se alojó 3 noches
Excelente hotel, dentro da estação de trem de Interlaken, dois passos pra fora, você já está dentro do trem para destinos incríveis. Quartos limpos, espaços, com uma vista surreal para os Alpes e o lago. Café da manhã impecável.
Excelente hotel, dentro da estação de trem de Interlaken, dois passos pra fora, você já está dentro do trem para destinos incríveis. Quartos limpos, espaços, com uma vista surreal para os Alpes e o lago. Café da manhã impecável.
8
Pritpal
9 nov 2024
·
Se alojó 2 noches
The rooms categories isn't not listed when booked. I spent more then US$ 230.00 for a cave type room which has no view at all. Paid $50.00/ night extra for a room with outside view. Rooms have no microwave, waterb oiling cattle & refrigerator. Also no iron inside the room. They provides upon request. Bathroos are so small and ignored by house keepers for shampoo, conditioner, body lotion etc. No space for clothes to hang. Basically very small rooms that you can hardly move around.
The rooms categories isn't not listed when booked. I spent more then US$ 230.00 for a cave type room which has no view at all. Paid $50.00/ night extra for a room with outside view. Rooms have no microwave, waterb oiling cattle & refrigerator. Also no iron inside the room. They provides upon request. Bathroos are so small and ignored by house keepers for shampoo, conditioner, body lotion etc. No space for clothes to hang. Basically very small rooms that you can hardly move around.
6
nina
22 mar 2025
·
Se alojó 2 noches
The room was a Mountain View except you can see a parking lot and the train station was right next to our room so it stayed loud. The room was too hot and we had a very hard time sleeping. You can open the window but it’s almost all covered with a metal decoration so no air flow really gets in. Would not stay again. It is a nice hotel with great breakfast.
The room was a Mountain View except you can see a parking lot and the train station was right next to our room so it stayed loud. The room was too hot and we had a very hard time sleeping. You can open the window but it’s almost all covered with a metal decoration so no air flow really gets in. Would not stay again. It is a nice hotel with great breakfast.
8
Waqas
17 ago 2025
·
Se alojó 3 noches
Neat rooms, good breakfast - only thing to mention didn’t have proper AC in the rooms and it was upto 30 degrees while we were there
Neat rooms, good breakfast - only thing to mention didn’t have proper AC in the rooms and it was upto 30 degrees while we were there
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal se describe con frecuencia como amable y servicial. Sin embargo, varias reseñas citan una recepción impersonal o poco servicial, confusión con los depósitos/cargos y respuestas inconsistentes a problemas de ruido, limpieza o de la habitación.
Reseñas de huéspedes relacionadas
6
Sophie
26 may 2025
·
Se alojó 3 noches
Really great location and friendly staff. We chose to pay at the property but the hotel charged us before arrival instead of the normal process of paying at check-in or check-out with no real explanation as to why. The second big problem is that the rooms are so hot. You can’t get a good sleep even with the window open (outside air temperature was below 10 degrees C) and with the fan (which they gave us to fix the problem) on full blast all night, the temperature in the room was 24 degrees C. Given that we stayed in springtime and the daytime is warm there was no need to heat the rooms. The AC in the rooms didn’t work and although it was meant to bring the temperature down to 18 (that was the minimum possible) it didn’t bring it below 26 degrees at night without the window open. The location and comfort of the beds were great. The staff were as helpful as possible but could not fix the problem. This will be a bigger problem in summer. The problem was in many rooms as we heard several guests ask about the same issue.
Really great location and friendly staff. We chose to pay at the property but the hotel charged us before arrival instead of the normal process of paying at check-in or check-out with no real explanation as to why. The second big problem is that the rooms are so hot. You can’t get a good sleep even with the window open (outside air temperature was below 10 degrees C) and with the fan (which they gave us to fix the problem) on full blast all night, the temperature in the room was 24 degrees C. Given that we stayed in springtime and the daytime is warm there was no need to heat the rooms. The AC in the rooms didn’t work and although it was meant to bring the temperature down to 18 (that was the minimum possible) it didn’t bring it below 26 degrees at night without the window open. The location and comfort of the beds were great. The staff were as helpful as possible but could not fix the problem. This will be a bigger problem in summer. The problem was in many rooms as we heard several guests ask about the same issue.
2
Victoria
5 oct 2025
·
Se alojó 2 noches
This hotel was the worst part of our trip. Our room wasn’t clean upon arrival. The front desk staff then got us another room and asked him to inspect the room with me. We both then noticed that room wasn’t clean either. Finally our third room they have chosen ONCE AGAIN not cleaned. I was so uncomfortable at this point I didn’t know what else wasn’t clean in this hotel. The employee himself was so embarrassed and wouldn’t stop apologizing. The hotel manager was absolutely awful!! He didn’t even care to acknowledge my husband and I and just stood there standing. The two front desk employees were the only ones who seemed to try. Nothing was done and they just said “do you want to try another room or we can send someone up to clean one of the rooms you’ve seen”. Please don’t stay here. Interlaken offers so many beautiful and CLEAN hotels. This was an absolute nightmare and set back our vacation.
This hotel was the worst part of our trip. Our room wasn’t clean upon arrival. The front desk staff then got us another room and asked him to inspect the room with me. We both then noticed that room wasn’t clean either. Finally our third room they have chosen ONCE AGAIN not cleaned. I was so uncomfortable at this point I didn’t know what else wasn’t clean in this hotel. The employee himself was so embarrassed and wouldn’t stop apologizing. The hotel manager was absolutely awful!! He didn’t even care to acknowledge my husband and I and just stood there standing. The two front desk employees were the only ones who seemed to try. Nothing was done and they just said “do you want to try another room or we can send someone up to clean one of the rooms you’ve seen”. Please don’t stay here. Interlaken offers so many beautiful and CLEAN hotels. This was an absolute nightmare and set back our vacation.
6
SALIM
4 ago 2024
·
Se alojó 2 noches
Location: Excellent, easy access to tourist attractions and essential facilities. Services:Below average, in need of improvement. Staff: Generally below average, except for Mr. Hussein and Ms. Chiara, who provided great assistance and resolved some issues.
Location: Excellent, easy access to tourist attractions and essential facilities. Services:Below average, in need of improvement. Staff: Generally below average, except for Mr. Hussein and Ms. Chiara, who provided great assistance and resolved some issues.
6
Ka Wah
28 may 2024
·
Se alojó 1 noche
Location is great. However hotel charge out the deposit from my account which is very confused, it will take another 6-7 days refund after checkout. This will involve extra bank charge. Suggest hotel only need to hold credit for the deposit. ☹️
Location is great. However hotel charge out the deposit from my account which is very confused, it will take another 6-7 days refund after checkout. This will involve extra bank charge. Suggest hotel only need to hold credit for the deposit. ☹️
10
Susan
19 oct 2025
·
Se alojó 2 noches
We were able to check in a bit early which was great after traveling. Breakfast buffet was amazing and the staff were all helpful and friendly.
We were able to check in a bit early which was great after traveling. Breakfast buffet was amazing and the staff were all helpful and friendly.
6
taminder
10 may 2025
·
Se alojó 1 noche
The location is great and the breakfast was decent. Bar tender was great, really attentive. Downside for me was the reception staff, very rude, impersonal and unhelpful, totally the opposite for people working in hospitality. Room has good facilities, a little small and dusty but overall good quality. Not sure I would recommend the hotel just because of how poor the reception staff were.
The location is great and the breakfast was decent. Bar tender was great, really attentive. Downside for me was the reception staff, very rude, impersonal and unhelpful, totally the opposite for people working in hospitality. Room has good facilities, a little small and dusty but overall good quality. Not sure I would recommend the hotel just because of how poor the reception staff were.
10
Benjamin
2 sept 2024
·
Se alojó 3 noches
The staff was very helpful and friendly.
The staff was very helpful and friendly.
10
Jeff
11 jun 2025
·
Se alojó 3 noches
Eduardo at the front desk was really friendly and helpful. Very cool lady working at the bar too. Friendly all around
Eduardo at the front desk was really friendly and helpful. Very cool lady working at the bar too. Friendly all around
4
Tina
2 sept 2025
·
Se alojó 1 noche
⭐ 2/10 – Very Disappointing Stay I rarely write negative reviews, but this hotel experience was truly disappointing. Our room was directly above the train tracks, and when I asked politely to move to a higher floor, the reception staff brushed me off without a smile. They claimed all rooms were occupied, yet the Expedia app showed multiple available rooms in the same category. To make matters worse, when I mentioned the loud train noise, the 2 lady receptionists ant night insisted it was “not possible” to hear it, which felt dismissive and insulting. I didn’t know that accusing customers lying is part of the service. (I have recorded the noises on videos of the management team wants to hear them) The room was also very dusty, adding to the discomfort. On the bright side, the complimentary breakfast was wonderful, with plenty of variety, and the gentleman at reception during the day was kind and professional. Unfortunately, the unhelpful staff, noise, and lack of honesty overshadowed these positives, and I cannot recommend this hotel.
⭐ 2/10 – Very Disappointing Stay I rarely write negative reviews, but this hotel experience was truly disappointing. Our room was directly above the train tracks, and when I asked politely to move to a higher floor, the reception staff brushed me off without a smile. They claimed all rooms were occupied, yet the Expedia app showed multiple available rooms in the same category. To make matters worse, when I mentioned the loud train noise, the 2 lady receptionists ant night insisted it was “not possible” to hear it, which felt dismissive and insulting. I didn’t know that accusing customers lying is part of the service. (I have recorded the noises on videos of the management team wants to hear them) The room was also very dusty, adding to the discomfort. On the bright side, the complimentary breakfast was wonderful, with plenty of variety, and the gentleman at reception during the day was kind and professional. Unfortunately, the unhelpful staff, noise, and lack of honesty overshadowed these positives, and I cannot recommend this hotel.
10
JOHN
13 may 2025
·
Se alojó 4 noches
An amazing hotel in Interlaken. Probably the best location in Interlaken with a door right on the train platform. Staff is excellent, very knowledgeable and friendly. I would specifically mention Julie at the reception. Breakfast was delicious with many varieties. The room was about the right size with a very comfortable bed. I highly recommend this hotel and would definitely stay there again in our next visit
An amazing hotel in Interlaken. Probably the best location in Interlaken with a door right on the train platform. Staff is excellent, very knowledgeable and friendly. I would specifically mention Julie at the reception. Breakfast was delicious with many varieties. The room was about the right size with a very comfortable bed. I highly recommend this hotel and would definitely stay there again in our next visit
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Ubicación excepcional justo en la estación de Interlaken West con fácil acceso a trenes, autobuses, barcos, tiendas y supermercados, y se puede ir caminando al centro de la ciudad. Algunos señalan que las habitaciones dan al andén y que las conexiones en Interlaken Ost requieren un corto trayecto en tren o autobús.
Reseñas de huéspedes relacionadas
8
Melissa
20 ago 2025
·
Se alojó 2 noches
The location is on the West side of town so you do have to take a short train ride to Ost station each time you travel. Even though it’s next to the train station, we did not hear it at all! It was quiet, comfortable and the staff was very helpful. The breakfast is good and it’s nice to have grocery store across the street.
The location is on the West side of town so you do have to take a short train ride to Ost station each time you travel. Even though it’s next to the train station, we did not hear it at all! It was quiet, comfortable and the staff was very helpful. The breakfast is good and it’s nice to have grocery store across the street.
10
Hina
16 ago 2025
·
Se alojó 3 noches
Great location for the train station
Great location for the train station
10
Mike
10 nov 2025
·
Se alojó 3 noches
Fantastic location to explore the Jungfraujoch region. Wonderful room spacious and well appointed. Breakfast was consistently good and staff were amenable and friendly. Highly recommend staying here if you are visiting the Jungfraujoch region. Train station directly outside the hotel was fantastic and made it easy to get around on day trips. Rooms are well insulated and didn’t hear any train noise throughout our entire stay, 3 nights.
Fantastic location to explore the Jungfraujoch region. Wonderful room spacious and well appointed. Breakfast was consistently good and staff were amenable and friendly. Highly recommend staying here if you are visiting the Jungfraujoch region. Train station directly outside the hotel was fantastic and made it easy to get around on day trips. Rooms are well insulated and didn’t hear any train noise throughout our entire stay, 3 nights.
10
Henry
9 abr 2025
·
Se alojó 3 noches
Hotel was centrally located. Walkable from the train station.
Hotel was centrally located. Walkable from the train station.
10
Danielli
14 nov 2025
·
Se alojó 6 noches
Very convenient location right on the train station! Our room was clean. The breakfast buffet was amazing! Lots of selection! Highly recommend this hotel!
Very convenient location right on the train station! Our room was clean. The breakfast buffet was amazing! Lots of selection! Highly recommend this hotel!
8
Hoi Ying
7 oct 2024
·
Se alojó 2 noches
Location - It is just right next to Interlaken West Station, but it is still quite with good river view. Although it is 30 mins walking to Interlaken Ost Station, there is bus stop around the hotel and visitor card will be provided by hotel to take the public transport Migros is opposite to the hotel which is convenient for shopping Breakfast starts from 0630 with good range of choices though the taste is on average
Location - It is just right next to Interlaken West Station, but it is still quite with good river view. Although it is 30 mins walking to Interlaken Ost Station, there is bus stop around the hotel and visitor card will be provided by hotel to take the public transport Migros is opposite to the hotel which is convenient for shopping Breakfast starts from 0630 with good range of choices though the taste is on average
10
Maria Criselda DeLeon
29 abr 2025
·
Se alojó 3 noches
Very accessible to/from attractions in the surrounding areas.
Very accessible to/from attractions in the surrounding areas.
10
alejandro
27 may 2025
·
Se alojó 1 noche
Excelent location, right there train station
Excelent location, right there train station
10
Lee Tiang
27 dic 2024
·
Se alojó 3 noches
Hotel was just next to Interlaken West station and it was so convenient for us to get around! There’s a shopping mall and supermarket across the road as well. Beautiful hotel and gorgeous rooms.
Hotel was just next to Interlaken West station and it was so convenient for us to get around! There’s a shopping mall and supermarket across the road as well. Beautiful hotel and gorgeous rooms.
10
Sally
19 oct 2025
·
Se alojó 1 noche
Convenient a few steps from train station (Interlaken west), friendly staff, clean, quiet, beautiful view.
Convenient a few steps from train station (Interlaken west), friendly staff, clean, quiet, beautiful view.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
El desayuno es lo más destacado de las reseñas: abundante, fresco y variado, con buen café. Algunos comentarios menores incluyen aglomeraciones ocasionales o artículos específicos que no son del gusto de todos, y solo se menciona el bar u otros restaurantes en pocas ocasiones.
Reseñas de huéspedes relacionadas
10
David
4 abr 2025
·
Se alojó 1 noche
Next to platform of train station but quiet. Good breakfast.
Next to platform of train station but quiet. Good breakfast.
10
Christina
18 jun 2025
·
Se alojó 2 noches
Lovely hotel, everything we needed for our 2 night stay. Staff very friendly and helpful. ** This hotel has so much selection for breakfast, I was very impressed! All food was fresh and plentiful, very good start to the day!
Lovely hotel, everything we needed for our 2 night stay. Staff very friendly and helpful. ** This hotel has so much selection for breakfast, I was very impressed! All food was fresh and plentiful, very good start to the day!
10
Mike
10 nov 2025
·
Se alojó 3 noches
Fantastic location to explore the Jungfraujoch region. Wonderful room spacious and well appointed. Breakfast was consistently good and staff were amenable and friendly. Highly recommend staying here if you are visiting the Jungfraujoch region. Train station directly outside the hotel was fantastic and made it easy to get around on day trips. Rooms are well insulated and didn’t hear any train noise throughout our entire stay, 3 nights.
Fantastic location to explore the Jungfraujoch region. Wonderful room spacious and well appointed. Breakfast was consistently good and staff were amenable and friendly. Highly recommend staying here if you are visiting the Jungfraujoch region. Train station directly outside the hotel was fantastic and made it easy to get around on day trips. Rooms are well insulated and didn’t hear any train noise throughout our entire stay, 3 nights.
10
Camilla Joy
6 oct 2025
·
Se alojó 1 noche
Great breakfast
Great breakfast
10
Jessenia
4 nov 2025
·
Se alojó 2 noches
Clean and comfortable. Great breakfast.
Clean and comfortable. Great breakfast.
10
Susan
19 oct 2025
·
Se alojó 2 noches
We were able to check in a bit early which was great after traveling. Breakfast buffet was amazing and the staff were all helpful and friendly.
We were able to check in a bit early which was great after traveling. Breakfast buffet was amazing and the staff were all helpful and friendly.
10
Douglas
28 abr 2024
·
Se alojó 1 noche
It’s a very clean and nice hotel. Great breakfast.
It’s a very clean and nice hotel. Great breakfast.
10
Samara
13 dic 2025
·
Se alojó 3 noches
There was a lot of variety for breakfast, including a coffee machine that made many different espresso based drinks!
There was a lot of variety for breakfast, including a coffee machine that made many different espresso based drinks!
10
Raul
6 nov 2025
·
Se alojó 2 noches
Everything was excelent. Delicious breakfast
Everything was excelent. Delicious breakfast
8
Anupama
17 sept 2025
·
Se alojó 1 noche
We had a pleasant stay at this hotel. The rooms were clean, and the breakfast selection was very good. The bar options are a bit limited, and there are no other dining options within the hotel itself, though there is an Indian restaurant nearby that was just okay. The location is convenient—close to shopping and the bus terminal. One thing to note is that one side of the hotel faces the train platform. If you’re a light sleeper, the train noise can be noticeable, so it’s worth requesting a room on the quieter side. Overall, a comfortable stay with a few minor drawbacks.
We had a pleasant stay at this hotel. The rooms were clean, and the breakfast selection was very good. The bar options are a bit limited, and there are no other dining options within the hotel itself, though there is an Indian restaurant nearby that was just okay. The location is convenient—close to shopping and the bus terminal. One thing to note is that one side of the hotel faces the train platform. If you’re a light sleeper, the train noise can be noticeable, so it’s worth requesting a room on the quieter side. Overall, a comfortable stay with a few minor drawbacks.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Carlos
16 ago 2026
·
Se alojó 3 noches
Muy buena propiedad de hotel
Muy buena propiedad de hotel
6
Eliseo
16 ago 2026
·
Se alojó 2 noches
Tenía incluido el servicio de desayuno buffet y no me lo dieron aún cuando le pregunté a la persona en Recepcion. Además llegué a las 12 de la noche y no estaba. El personal. Salió en 20 minutos después para atenderme
Tenía incluido el servicio de desayuno buffet y no me lo dieron aún cuando le pregunté a la persona en Recepcion. Además llegué a las 12 de la noche y no estaba. El personal. Salió en 20 minutos después para atenderme
10
Juan calos
28 jun 2026
·
Se alojó 3 noches
Todo estuvo bien la ubicación todo excepcional
Todo estuvo bien la ubicación todo excepcional
10
Karen
24 abr 2026
·
Se alojó 2 noches
La habitación esta limpia, cerca de la parada del bus, práctico de llegar
La habitación esta limpia, cerca de la parada del bus, práctico de llegar
10
mauricio octavio
18 abr 2026
·
Se alojó 1 noche
Ubicación fantástica a unos metros del tren Hotel impecable
Ubicación fantástica a unos metros del tren Hotel impecable
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 00:00
Antes de la(s) 11:00
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-20: NO DATA
- 2026-09-21: 386.39457464294435USD
- 2026-09-22: 383.17346138000494USD
- 2026-09-23: 455.4376190063477USD
- 2026-09-24: 407.71581571655275USD
- 2026-09-25: 412.8837964965821USD
- 2026-09-26: 466.35116481323246USD
- 2026-09-27: 386.55920823059085USD
- 2026-09-28: 412.0819699493409USD
- 2026-09-29: 419.683920602417USD
- 2026-09-30: 492.26147077331547USD
- 2026-10-01: 408.3713012969971USD
- 2026-10-02: 454.11171938476565USD
- 2026-10-03: 440.68349890441897USD
- 2026-10-04: 388.08387364807135USD
- 2026-10-05: 449.5184843414307USD
- 2026-10-06: 378.26150720520025USD
- 2026-10-07: 392.93288999328615USD
- 2026-10-08: 398.60111437988286USD
- 2026-10-09: 338.02772868652346USD
- 2026-10-10: 352.74698067016607USD
- 2026-10-11: 373.6683072052002USD
- 2026-10-12: 376.278194619751USD
- 2026-10-13: 352.7150561920166USD
- 2026-10-14: 362.64879035339357USD
- 2026-10-15: 346.10910720520025USD
- 2026-10-16: 335.9078872680664USD
- 2026-10-17: 377.11320720520024USD
- 2026-10-18: 351.8825667266846USD
- 2026-10-19: 318.5245708740235USD
- 2026-10-20: 330.86525649719243USD
- 2026-10-21: 332.61658220520025USD
- 2026-10-22: 334.99311605224614USD
- 2026-10-23: 332.61658220520025USD
- 2026-10-24: 322.532336920166USD
- 2026-10-25: 309.42041758117676USD
- 2026-10-26: 336.9227072052002USD
- 2026-10-27: 330.86525649719243USD
- 2026-10-28: 334.6950024017334USD
- 2026-10-29: 336.9227072052002USD
- 2026-10-30: 330.5843841674805USD
- 2026-10-31: 325.8078374389649USD
- 2026-11-01: 234.25320000000002USD
- 2026-11-02: 225.49898945007325USD
- 2026-11-03: 242.03867259826663USD
- 2026-11-04: 234.35524619140628USD
- 2026-11-05: 239.11050409393312USD
- 2026-11-06: 242.03867259826663USD
- 2026-11-07: 251.22507259826662USD
- 2026-11-08: 221.7188999511719USD
- 2026-11-09: 232.8522725982666USD
- 2026-11-10: 221.36927259826663USD
- 2026-11-11: 214.31189537048343USD
- 2026-11-12: 233.78332144317628USD
- 2026-11-13: 224.63913114013673USD
- 2026-11-14: 261.3186394104004USD
- 2026-11-15: 210.28830725860598USD
- 2026-11-16: 240.49319143981936USD
- 2026-11-17: 239.11050409393312USD
- 2026-11-18: 228.2590725982666USD
- 2026-11-19: 217.53717879028324USD
- 2026-11-20: 226.43855382537845USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática. El depósito general indicado solo se aplica a las reservas de los tipos de habitación siguientes: "Comfort Apartment (no A/C) - Annex Building", "Essential Apartment (no A/C) - Annex Building" y "Superior Apartment (no A/C) - Annex Building".
El check in debe realizarlo alguien que tenga al menos 18 años.
Se te pedirá que pagues el siguiente depósito totalmente reembolsable.
Depósito: CHF 300 por alojamiento, por estancia
El depósito general indicado se aplica solo a las reservas en los siguientes tipos de habitación: Comfort Apartment (sin aire acondicionado) - Annex Building; Essential Apartment (sin aire acondicionado) - Annex Building; Superior Apartment (sin aire acondicionado) - Annex Building.
El depósito general indicado se aplica solo a las reservas en los siguientes tipos de habitación: Comfort Apartment (sin aire acondicionado) - Annex Building; Essential Apartment (sin aire acondicionado) - Annex Building; Superior Apartment (sin aire acondicionado) - Annex Building.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
- El alojamiento cuenta con extintor.
- Desayuno tipo bufé: 26 CHF por adulto y 13 CHF por menor (precio aproximado)
- Aparcamiento cubierto: 28 CHF por noche.
- Mascotas: 25 CHF por mascota, por estancia
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Habitaciones para no fumadores
Servicio de tintorería
Servicio de limpieza
Salones para banquetes
Consigna de equipajes
Servicios
Servicio de tintorería
Servicio de limpieza
Salones para banquetes
Consigna de equipajes
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
Internet
WiFi gratuito
General
Habitaciones para no fumadores
Habitación familiar
Snack Bar/Deli
Wheelchair Accessible (Limited)
Aparcamiento
Aparcamiento
Parking (Limited)
Parking Onsite