WARNING: This hotel is under transition from what appears to be either an extended stay hotel or halfway house to a (possibly) functioning hotel. There are only a few rooms that weren't occupied with long term residents or under renovations. The lobby is NOT functioning with no signs directing guests to where they can check in, so I wandered over to the other hotel's lobby. The hotel overall looks very rough! The desk was not attended and no one arrived within a reasonable time frame after the door buzzer announced my arrival. I had to call for assistance. While I was checked in, the staff member was not friendly or helpful. When I got up to my room on the third floor with my luggage, the key cards did not work! Even after they finish renovations, I probably won't stay there again. This stay was so far from the standard I've come to accept from a Hotels.com stay.
WARNING: This hotel is under transition from what appears to be either an extended stay hotel or halfway house to a (possibly) functioning hotel. There are only a few rooms that weren't occupied with long term residents or under renovations. The lobby is NOT functioning with no signs directing guests to where they can check in, so I wandered over to the other hotel's lobby. The hotel overall looks very rough! The desk was not attended and no one arrived within a reasonable time frame after the door buzzer announced my arrival. I had to call for assistance. While I was checked in, the staff member was not friendly or helpful. When I got up to my room on the third floor with my luggage, the key cards did not work! Even after they finish renovations, I probably won't stay there again. This stay was so far from the standard I've come to accept from a Hotels.com stay.