布拉特爾伯勒智選假日套房飯店 IHG 旗下飯店

Wish the pool temperature could be a bit warmer. All others are great!

The ONLY complaint we had was the water in the pool was too cold to be enjoyed.

Construction in the lobby. My wife is allergic to dust and Construction debris. Wish we would have known before booking.

The hotel is being renovated at the moment and with that being said the room we stayed is was new and very clean as well as the rest of the hotel. Breakfast was decent better than others I’ve stayed at. Only issue is there’s no gym to workout in at the moment and the pool area is very basic and needs a/c in that section, overly hot. I hope they make that area more welcoming or nicer because it is very basic and boring. Otherwise staff is very accommodating and welcoming. Doesn’t seem like there’s much to do in the area.

Clean, friendly staff, comfortable, love the gym and pool.

Safe parking, clean and up to date

Very nice and clean hotel outside of the main road. Good breakfast and well served. Water temp in the pool was cold though which made it uneasy to get in. Overall a nice stay!!!

The lobby was under construction for the time I was there. Had I known, I wouldn't have booked but Expedia or Holiday Inn didn't announce that. If they did, they know nobody would book. There were some other minor issues, but the staff was super friendly and made it worth it

There was construction inside the hotel when we arrived but other than that, our stay was comfortable.

Place is clean, safe, well lit, plenty of parking, friendly and helpful staff, and breakfast is included. Would stay again, highly recommend.

Very clean and updated hotel with friendly service.

Everything was great, staff all friendly and helpful , super clean hotel, good breakfast. Enjoyed my stay.

Very clean and inviting. Professional staff.

Very clean

The nicest Holiday Inn Express I have ever stayed at. Lovely place and super clean.

Overall the hotel was nice. There were a few disappointing things about the room. There was a leftover twisted tea can on the headboard. There was crumbs on the floor and hair on the bathtub. The breakfast was good, staff were friendly.

Updated, clean

The hotel was clean, the staff was very accommodating, especially Symphonie. The breakfast had a great selection and the eating area also very clean. We had a great experience.

Hotel and room were both very clean. Beautiful finishes throughout. All staff were very friendly. Breakfast has lots of options.

Our stay was exceptional from the moment we arrived. The hotel was spotless, beautifully designed, and very comfortable. The service was outstanding—every staff member we interacted with was friendly, attentive, and went above and beyond to make our stay enjoyable. A truly wonderful experience that we highly recommend!Ñ

New rooms were great.

Tv didn’t work & air conditioner leaked

The worst experience ever. The heater is so noisy that I couldn’t sleep at all. I spoke with the receptionist the day after, she didn’t look surprised, she said that part of the hotel has been remodelled but not the area in which my room was. She also said she was going to talk with a manager and she offer a discount (even I didn’t ask for), but I’ve never heard back from her or any manager and I didn’t get any partial refund! Terrible experience!

Looked brand new, comfortable beds, and had a good breakfast.

Staff was really friendly, helpful, and courteous. We liked the suite layout. One of the better breakfast buffets I've seen. Heater seemed to blow cold air which is the only reason we scored a little lower on Property condition & facilities. Looking forward to staying again when we're in the area again.

A nice, clean, quiet room. Comfortable bed. Reception was very pleasant.

very clean, very kind staff and the rooms are super comfortable!

Great property. There is not a lot in the area, but the hotel is really quiet and clean! Large rooms and friendly staff!!

Clean, updated rooms with comfortable beds. We stayed in a suite with 2 teenagers, each had their own bed and had a separate bedroom for my husband and me. Breakfast was awesome! Staff was very friendly. Pool was ok, for an indoor pool could be warmer. It’s our second time here and would stay again. Very convenient to get to downtown Brattleboro.

The property was in good condition. The a/c turned on and off every 2 hours all night long, so that wasn't great. I was disappointed that because we booked through Expedia, we were not permitted to have a late check out.

Very clean and updated hotel with friendly service.

The worst experience ever. The heater is so noisy that I couldn’t sleep at all. I spoke with the receptionist the day after, she didn’t look surprised, she said that part of the hotel has been remodelled but not the area in which my room was. She also said she was going to talk with a manager and she offer a discount (even I didn’t ask for), but I’ve never heard back from her or any manager and I didn’t get any partial refund! Terrible experience!

We had a great stay! The staff were so kind and helpful! We will definitely stay again!

Everything was great, staff all friendly and helpful , super clean hotel, good breakfast. Enjoyed my stay.

Beth was great at the front desk. She was very responsive and accommodating. Check in was easy. Rooms were clean and the upgrade from Expedia was very easy. Highly recommend!

Excellent experience! Staff was very friendly and helpful. Rooms were clean and quiet.

Absolutely excellent stay and services. Shout out to the front desk staff. The cleanliness, professionalism....fantastic.

I recently had the pleasure of staying at the Holiday Inn Express in Brattleboro, and I must say that their team is truly unmatched. The level of friendliness, accommodation, and flexibility exhibited by the staff was simply outstanding. Special mention must go to Jennifer, who works the breakfast area. She is incredible, greeting everyone by name and creating a warm and welcoming atmosphere each morning. Her dedication to customer care is evident and highly appreciated. Rudy and the maintenance team were also fantastic. They were attentive and friendly, always ready to assist with any needs promptly and efficiently. Another brilliant standout is Kalee, our Events Coordinator for a conference we hosted there. Having conducted hundreds of training sessions at various conference facilities over the past two decades, I can confidently say that Kalee is the best events coordinator I have ever worked with. Her efficiency, attention to detail, and exceptional service were remarkable. Well done, Holiday Inn Express Brattleboro, for having such an amazing team. Your commitment to excellence in customer service makes all the difference.

The woman at the front deak has been especially welcoming and helpful.

First time hopefully not our last. Since we walked in it was great. The staff was welcoming. Beth answered all questions and was very welcoming. But Debbie, wow. She was managing everything at breakfast. She was on top of it. Make sure every was refilled as soon as it finished. She was great. The room was big and comfy for my family and I. We enjoyed the pool as weak. The temp was Good for a late swim.

Area was a little hard to spot from road

Excellent breakfast options included in your stay. Hotel is clean and has an indoor pool and gym. Great amenities. We stayed in the 2 br suite for our 2 families and it worked out well. Good launch point to Okemo and Mount Snow if you don't mind driving another 45-60 mins.

Great property. There is not a lot in the area, but the hotel is really quiet and clean! Large rooms and friendly staff!!

A lovely place to stay. Friendly staff. Clean, comfortable room. Bright, airy & spacious breakfast area, with nice food selection. And really convenient to downtown Brattleboro.

Really clean, peaceful spot, with easy parking, friendly staff, and overall good atmosphere.

Clean, updated rooms with comfortable beds. We stayed in a suite with 2 teenagers, each had their own bed and had a separate bedroom for my husband and me. Breakfast was awesome! Staff was very friendly. Pool was ok, for an indoor pool could be warmer. It’s our second time here and would stay again. Very convenient to get to downtown Brattleboro.

Love the location and the building is new and clean

It’s very accessible. Very clean, and property conditions are excellent.

Room beautiful, but area around hotel congested with shipping containers.

In a quiet location and close to shops.

Perfect stay, superb staff, just need more seating for breakfast, which was excellent!

This hotel was phenomenal. The staff obviously take a lot of pride in keeping it clean. The breakfast had tons of choices including gluten free options for our dietary restrictions. I can't rate this hotel high enough!!

Everything was great, staff all friendly and helpful , super clean hotel, good breakfast. Enjoyed my stay.

Good room, great breakfast options

The breafast is the best.

Fantastic stay for the night. Breakfast well stocked and we couldn’t have asked for anything more!

Updated decor, very clean, friendly staff. Best breakfast on the planet. Impressive!

We stayed in the remodeled suite. It was spacious comfortable and clean. The breakfast was amazing. Lots of choices. Cookies at night were perfect too.

The hotel was clean, the staff was very accommodating, especially Symphonie. The breakfast had a great selection and the eating area also very clean. We had a great experience.

Fabulous breakfast!!!!