Name: Hotel Ava
Address: 800 Garden Street, Laredo, Condado de Webb, US
Rating: 7.1

Opiniones de los huéspedes

Las opiniones sobre el Hotel Ava describen un establecimiento en plenas reformas, con frecuentes averías en los ascensores, ruido de construcción y zonas comunes interrumpidas, mientras que muchos huéspedes también informan de graves problemas de limpieza, como alfombras sucias, olores fuertes y cucarachas o chinches recurrentes.

Las opiniones sobre el servicio son variadas: algunos elogian a un personal de recepción muy amable, mientras que otros se encuentran con ayuda grosera o ausente. Las habitaciones se sienten anticuadas y pueden ser ruidosas debido a los trabajos en curso, aunque algunos huéspedes apreciaron las camas cómodas y las vistas. Los servicios son limitados durante la remodelación, con la piscina a menudo cerrada e informes de falta de agua caliente o servicio de desayuno. Espere una estancia perturbada y austera, mejor adecuada para una breve parada.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Durante las reformas en curso, los ascensores suelen estar fuera de servicio, la piscina a menudo está cerrada y algunos huéspedes han notado equipos de gimnasio y máquinas de hielo que no funcionan.

Reseñas de huéspedes relacionadas

2

Manuel

21 feb 2024

·

Se alojó 1 noche

We lost out on 2 nights. NO REFUNDS & it wasn't anything we did. Broken elevators & only rooms offered were above the 10th floor. Not an option when im 76 yrs old!!

6

Alberto

7 oct 2023

·

Se alojó 1 noche

I wish the pool was open

2

James

11 oct 2023

·

Se alojó 1 noche

I found roaches on my nightstand and in the shower. Carpet was dirty. The elevator nearly took my arm off and gym equipment didn't work. Needs to be torn down or remodeled. Defiantly needs new owners.

6

Irma

31 may 2023

·

Se alojó 2 noches

pool not functioning; ac cooling issues, no complimentary breakfast available

6

Frank

18 mar 2024

·

Se alojó 1 noche

Elevators not working...we had to climb the stairs 7 floors

4

Jose

3 jun 2023

·

Se alojó 1 noche

Pool not working. Had to ask for toilet paper. Toilet paper and towel holder broken and hanging off wall. Mold in shower. Bed sheets seemed clean. No roaches. Carpet stained and trash all over carpets on halls and elevator. The hotel has seen better days like 20 years ago. Pictures on website are not up to date. Cheap place and b3d was comfy. Staff was great. No house Keeping staff ever seen and no breakfast in morning. No ice machine. Shower was hot. I took pictures for proof.

2

Tommye

27 may 2024

·

Se alojó 1 noche

Building vacant, under construction, no answer when I called. Pool destroyed.

10

Samuel

11 jun 2024

·

Se alojó 3 noches

It was renovation time and the elevators didnt work so we had to go up the stairs. Good for the price, not too bad.

4

Ediel

10 abr 2024

·

The elevator doesn’t work I was in the 8 floor And it was under construction

2

Melissa

18 mar 2024

·

Se alojó 1 noche

It was under construction and the elevator was not working I was on the 8th floor. It was dirty and noisy

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Muchas reseñas denuncian una mala limpieza, incluyendo cucarachas o chinches, alfombras manchadas, polvo y malos olores; algunos huéspedes encontraron las habitaciones limpias.

Reseñas de huéspedes relacionadas

2

Victor

31 dic 2023

·

All the hotel was infested with coackroaches, when we are received the rooms fond cockroaches in beds , bathroom and sofas , when I irrived to the reception to mentioned about it , it was with insects too..!!! Let me know an email to send the pictures and the evidence

2

Miguel

25 jul 2024

·

Se alojó 1 noche

There's remodeling work and the hotel is a mess. Noisy, dirt in the elevators and lobby, room was clean though. It was a bit scary on the way to the room seeing all the work being done. The hotel should be closed until work is finished, otherwise it's just an unpleasant experience

2

Venancio

4 sept 2024

·

Se alojó 1 noche

They are remodeling the hotel so there is a lot of dust and noise everywhere at any time and there are a lot of bugs (cockroaches). Also the contractors are using the same elevator than hosts and they carry up their tools full of dust

2

Christopher

20 feb 2024

·

Se alojó 3 noches

It was smelly , it had roaches everywhere and it was very dirty. Blood in the towels and on the bed sheets.

4

Rosalia

8 feb 2024

·

Se alojó 1 noche

I have stayed here about 10 times in the past 3 years and loved it until this last time. Our room was clean but roach and bed bug infested. Stayed there Sunday night. It is now Thursday, the bug bites all over by body have not ceased being itchy.I did tell the receptionist about the bugs and was told to call the manager after 10 am as that is when he/she shows up. That is the last time I stay there. The low price is not worth risking my health.

4

Jessica

20 may 2024

·

Se alojó 1 noche

The beds and room was cold loved that but carpets need to be clean they are all dirty 😩

2

Carlos

29 jul 2024

·

Se alojó 1 noche

Absolutely atrocious do not stay here whatsoever if there’s any other options take them over this hotel it’s in a awful area the building is under construction and extremely dirty my room was full of drywall residue and smelled horrible there was bullet holes and it was unsafe DO NOT stay here I checked out after 6 minutes terrible place homeless people all over the parking garage

2

Roberto

21 feb 2024

·

Se alojó 2 noches

Roaches on room and refrigerator

2

Juan

1 ene 2024

·

Se alojó 1 noche

More cockroaches in this "3.5" star hotel in the US than in 2 stars hotels in the developing world. No hot water. Carpets super dirty both in room and in the building as a whole.

2

Rogelio

15 feb 2024

·

Hairs all over bed. Bed bugs

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones se sienten anticuadas y algunas son ruidosas debido a la construcción, aunque a varios huéspedes les gustaron las camas cómodas y las vistas.

Reseñas de huéspedes relacionadas

10

hilario

26 abr 2023

·

Se alojó 1 noche

hj The beds were comfortable and roomy. The hotel overall was great and you cant beat the price for value.

2

Irshad

26 jul 2023

·

Se alojó 1 noche

The air condition is noisy

8

Jaime

27 nov 2023

·

Se alojó 1 noche

Building is Old and need lots of updating. I use to visit this hotel back in the day. It was nice but now, its bad.

8

Sylvia

28 ene 2024

·

Se alojó 1 noche

It was way better then expected, the rooms were nice and clean. Overall good environment

10

Samuel

1 dic 2023

·

Se alojó 2 noches

Loved the view but the hotel needs upgrades elevator smelled funky,room smells old good bedding very comfortable

2

Luis Francisco

7 dic 2022

·

Se alojó 1 noche

The pictures on the site are absolutely misleading. The place is very grim, dark and extremely run-down. Looks like it might have once been a decent hotel, with large conference rooms, but now looks like a scary 70s Kubrick film. There was humidity everywhere. Walls peeling off, and a skunk smell of marihuana in the elevators that must also feature the oldest buttons that can still function today. Do not recommend staying there.

10

Hector

2 dic 2023

·

Se alojó 1 noche

Very noise A/C, bathroom extractor not working

6

Marcial E

28 ago 2023

·

Se alojó 1 noche

Location is good. View was fantastic at Rm. 1015.

10

Meli

29 ago 2023

·

Se alojó 2 noches

The room was very comfortable and clean, we loved the view from the window especially at night, the only thing I’d say needed work was the elevator but other than that we enjoyed our stay

4

Alex

14 mar 2024

·

Se alojó 1 noche

Elevators were down had to get to the eighth flour by stairs carrying bags, construction was super loud in the morning and people next door had a dog that wouldn’t stop barking.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio es variado: varios huéspedes elogiaron a un personal de recepción muy amable, mientras que otros experimentaron personal grosero o ausente y frustraciones con las tarjetas de acceso y los reembolsos.

Reseñas de huéspedes relacionadas

6

Talitha

22 dic 2022

·

Se alojó 1 noche

Hotel was a little run down but decently clean. The staff were ok. The room was clean as were the sheets. We were only looking for a few hours sleep and we got it. We checked out at 4 am and there was just a box at the front desk for the key cards (no staff to be seen). Overall not bad for the price.

10

Herbert

31 oct 2023

·

Se alojó 2 noches

Great customer service!

2

Adrian

11 mar 2023

·

Se alojó 1 noche

I arrived late 1 am and could not Stay in the hotel because the hostess was so drunk she couldnt find my reservación. Didnt Kone if was because a system problem or because her drukn state. I called expedia and they switch the hotel to a near one but took at least 1:20 hour the whole Process.

10

Lucia

29 may 2024

·

Se alojó 1 noche

Best customer service

6

JoAnn

2 ago 2024

·

Se alojó 1 noche

The property is currently under MAJOR renovations! Front Desk informed us that they will be complete in November 2024. Until then, i would recommend this property for only a one night stay, as we did. The reservation price did seem to reflect the inconvenience of the construction. The room itself was clean and comfortable. Front desk staff were absolutely great!

2

Luz Elena

5 jul 2023

·

Se alojó 1 noche

Rooms with the smell of marijuana super rude manager and wanted to kicked me out for mentioning it.

8

Lino

17 jul 2023

·

Se alojó 2 noches

Staff was very helpful Safe to walk around. Clean rooms. Enjoyed our stay. Will be back again.

2

JOEL

27 dic 2022

·

Se alojó 19.352 noches

Hotel carpet extremely dirty 5 roaches at the room. Staff not available. Keys stops working every 6 hours. Terrible service

2

Aldo

2 jun 2024

·

Se alojó 2 noches

Stayed at the hotel and someone tried to open my door 3 times there was no one in lobby to complain terrible hotel

4

Gustavo

2 feb 2024

·

Se alojó 1 noche

Bad service with the girl in thefront desk. The carpet very dirty in halls of floors and in the room. NO WATER for take a shower.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

La ubicación es útil para una noche rápida o antes de cruzar a México, pero algunos huéspedes sintieron que la zona circundante y el aparcamiento eran inseguros o incómodos.

Reseñas de huéspedes relacionadas

8

Melissa

20 ago 2023

·

Se alojó 1 noche

Quiet

2

Brenda

5 nov 2023

·

Se alojó 1 noche

The staff are so nice and welcoming i felt unsafe the building is old and not very kept up to date on things

6

Talitha

19 jul 2023

·

Se alojó 1 noche

The hotel itself was pretty worn down. Be careful with the elevator because the doors sometimes don’t close all the way. BEWARE OF THE $25 DEPOSIT THAT IS NOT MENTIONED IN THE DESCRIPTION. I HAD THEM PUT IT ON MY CARD AND STILL NOT REFUNDED. The sheets were clean but there were hairs in the shower. It says no smoking but our floor #8 stunk of cigarette smoke as soon as we got off of the elevator. Overall not horrible but not good either. It was fine for us just to get a few hours of sleep before crossing into Mexico.

4

Fred

16 dic 2022

·

Se alojó 19.341 noches

No coffee in the morning no breakfast,,,, staff was a little bit arrogant,, a lot of homeless in the area

8

Oscar

4 nov 2023

·

Se alojó 1 noche

One night stay before crossing into Mexico

8

Lino

17 jul 2023

·

Se alojó 2 noches

Staff was very helpful Safe to walk around. Clean rooms. Enjoyed our stay. Will be back again.

2

Carlos

29 jul 2024

·

Se alojó 1 noche

Absolutely atrocious do not stay here whatsoever if there’s any other options take them over this hotel it’s in a awful area the building is under construction and extremely dirty my room was full of drywall residue and smelled horrible there was bullet holes and it was unsafe DO NOT stay here I checked out after 6 minutes terrible place homeless people all over the parking garage

2

maria

11 sept 2023

·

Se alojó 1 noche

The hotel halls and rooms the carpet super dirty and I didn't feel safe that I didn't stay I had to left around 9:30 , I tried but felt unsafe not good place to stay.

6

Marcial E

28 ago 2023

·

Se alojó 1 noche

Location is good. View was fantastic at Rm. 1015.

8

robert

7 may 2023

·

Se alojó 1 noche

bus route

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

La oferta gastronómica es limitada; varios huéspedes informaron de la falta de servicio de desayuno o solo café, y uno señaló la ausencia de cafetera en la habitación.

Reseñas de huéspedes relacionadas

6

Irma

31 may 2023

·

Se alojó 2 noches

pool not functioning; ac cooling issues, no complimentary breakfast available

2

Patricia

6 nov 2023

·

Se alojó 1 noche

The elevator was out, key card did not work, amd only served coffee for breakfast still had the nerve to charge a deposit which I declined

10

raymond

10 may 2023

·

Se alojó 1 noche

Great lighting. Comfy chair and ottoman, wall to wall carpeting, spacious. No coffee maker☹

4

Fred

16 dic 2022

·

Se alojó 19.341 noches

No coffee in the morning no breakfast,,,, staff was a little bit arrogant,, a lot of homeless in the area

4

Jose

3 jun 2023

·

Se alojó 1 noche

Pool not working. Had to ask for toilet paper. Toilet paper and towel holder broken and hanging off wall. Mold in shower. Bed sheets seemed clean. No roaches. Carpet stained and trash all over carpets on halls and elevator. The hotel has seen better days like 20 years ago. Pictures on website are not up to date. Cheap place and b3d was comfy. Staff was great. No house Keeping staff ever seen and no breakfast in morning. No ice machine. Shower was hot. I took pictures for proof.

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Mes	Precio medio
enero	174 US$
febrero	194 US$
marzo	199 US$
mayo	177 US$
junio	216 US$
octubre	165 US$
noviembre	197 US$
diciembre	191 US$

Hotel Ava

Precios para Hotel Ava

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Standard Room, 1 King Bed, Accessible

Standard Double Room

Standard Quadruple Room

Standard Double Or Twin Room

Standard 2 Double Room

Standard Room, 2 Double Beds

Standard Room, 1 King Bed

Standard Room

Standard King Room

Standard King Room (Accessible)

Standard King Suite with Extra Bed

Standard Double Room (Accessible)

Reseñas de los huéspedes sobre Hotel Ava

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Opiniones de los huéspedes

No hay reseñas escritas

Política del establecimiento