Name: Hotel Ava
Address: 800 Garden Street, Laredo, Comté de Webb, US
Rating: 7.1

Ce qu'en disent des voyageurs

Les avis concernant l'hôtel Ava décrivent un établissement en pleine rénovation, avec des pannes fréquentes des ascenseurs, des nuisances sonores liées aux travaux et des espaces communs perturbés. De nombreux clients signalent également de sérieux problèmes de propreté, tels que des moquettes sales, des odeurs fortes et la présence récurrente de cafards ou de punaises de lit.

Les commentaires sur le service sont mitigés : certains font l'éloge du personnel de la réception, très aimable, tandis que d'autres ont rencontré un personnel impoli ou absent. Les chambres semblent vieillottes et peuvent être bruyantes en raison des travaux, bien que certains clients aient apprécié la literie confortable et la vue. Les équipements sont limités pendant la rénovation, la piscine étant souvent fermée et certains signalant l'absence d'eau chaude ou de service de petit-déjeuner. Attendez-vous à un séjour perturbé et sommaire, idéal pour un court arrêt.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Pendant les travaux de rénovation, les ascenseurs sont fréquemment hors service, la piscine est souvent fermée, et certains clients ont noté que les équipements de la salle de sport et les distributeurs de glace ne fonctionnaient pas.

Avis de voyageur à ce sujet

2

Manuel

21 févr. 2024

·

A séjourné 1 nuit

We lost out on 2 nights. NO REFUNDS & it wasn't anything we did. Broken elevators & only rooms offered were above the 10th floor. Not an option when im 76 yrs old!!

6

Alberto

7 oct. 2023

·

A séjourné 1 nuit

I wish the pool was open

2

James

11 oct. 2023

·

A séjourné 1 nuit

I found roaches on my nightstand and in the shower. Carpet was dirty. The elevator nearly took my arm off and gym equipment didn't work. Needs to be torn down or remodeled. Defiantly needs new owners.

6

Irma

31 mai 2023

·

A séjourné 2 nuits

pool not functioning; ac cooling issues, no complimentary breakfast available

6

Frank

18 mars 2024

·

A séjourné 1 nuit

Elevators not working...we had to climb the stairs 7 floors

4

Jose

3 juin 2023

·

A séjourné 1 nuit

Pool not working. Had to ask for toilet paper. Toilet paper and towel holder broken and hanging off wall. Mold in shower. Bed sheets seemed clean. No roaches. Carpet stained and trash all over carpets on halls and elevator. The hotel has seen better days like 20 years ago. Pictures on website are not up to date. Cheap place and b3d was comfy. Staff was great. No house Keeping staff ever seen and no breakfast in morning. No ice machine. Shower was hot. I took pictures for proof.

2

Tommye

27 mai 2024

·

A séjourné 1 nuit

Building vacant, under construction, no answer when I called. Pool destroyed.

10

Samuel

11 juin 2024

·

A séjourné 3 nuits

It was renovation time and the elevators didnt work so we had to go up the stairs. Good for the price, not too bad.

4

Ediel

10 avr. 2024

·

The elevator doesn’t work I was in the 8 floor And it was under construction

2

Melissa

18 mars 2024

·

A séjourné 1 nuit

It was under construction and the elevator was not working I was on the 8th floor. It was dirty and noisy

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

De nombreux avis signalent une mauvaise propreté, notamment la présence de cafards ou de punaises de lit, des moquettes tachées, de la poussière et de mauvaises odeurs ; quelques clients ont trouvé leurs chambres propres.

Avis de voyageur à ce sujet

2

Victor

31 déc. 2023

·

All the hotel was infested with coackroaches, when we are received the rooms fond cockroaches in beds , bathroom and sofas , when I irrived to the reception to mentioned about it , it was with insects too..!!! Let me know an email to send the pictures and the evidence

2

Miguel

25 juil. 2024

·

A séjourné 1 nuit

There's remodeling work and the hotel is a mess. Noisy, dirt in the elevators and lobby, room was clean though. It was a bit scary on the way to the room seeing all the work being done. The hotel should be closed until work is finished, otherwise it's just an unpleasant experience

2

Venancio

4 sept. 2024

·

A séjourné 1 nuit

They are remodeling the hotel so there is a lot of dust and noise everywhere at any time and there are a lot of bugs (cockroaches). Also the contractors are using the same elevator than hosts and they carry up their tools full of dust

2

Christopher

20 févr. 2024

·

A séjourné 3 nuits

It was smelly , it had roaches everywhere and it was very dirty. Blood in the towels and on the bed sheets.

4

Rosalia

8 févr. 2024

·

A séjourné 1 nuit

I have stayed here about 10 times in the past 3 years and loved it until this last time. Our room was clean but roach and bed bug infested. Stayed there Sunday night. It is now Thursday, the bug bites all over by body have not ceased being itchy.I did tell the receptionist about the bugs and was told to call the manager after 10 am as that is when he/she shows up. That is the last time I stay there. The low price is not worth risking my health.

4

Jessica

20 mai 2024

·

A séjourné 1 nuit

The beds and room was cold loved that but carpets need to be clean they are all dirty 😩

2

Carlos

29 juil. 2024

·

A séjourné 1 nuit

Absolutely atrocious do not stay here whatsoever if there’s any other options take them over this hotel it’s in a awful area the building is under construction and extremely dirty my room was full of drywall residue and smelled horrible there was bullet holes and it was unsafe DO NOT stay here I checked out after 6 minutes terrible place homeless people all over the parking garage

2

Roberto

21 févr. 2024

·

A séjourné 2 nuits

Roaches on room and refrigerator

2

Juan

1 janv. 2024

·

A séjourné 1 nuit

More cockroaches in this "3.5" star hotel in the US than in 2 stars hotels in the developing world. No hot water. Carpets super dirty both in room and in the building as a whole.

2

Rogelio

15 févr. 2024

·

Hairs all over bed. Bed bugs

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres semblent vieillottes et certaines sont bruyantes à cause des travaux, bien que de nombreux clients aient apprécié la literie confortable et la vue.

Avis de voyageur à ce sujet

10

hilario

26 avr. 2023

·

A séjourné 1 nuit

hj The beds were comfortable and roomy. The hotel overall was great and you cant beat the price for value.

2

Irshad

26 juil. 2023

·

A séjourné 1 nuit

The air condition is noisy

8

Jaime

27 nov. 2023

·

A séjourné 1 nuit

Building is Old and need lots of updating. I use to visit this hotel back in the day. It was nice but now, its bad.

8

Sylvia

28 janv. 2024

·

A séjourné 1 nuit

It was way better then expected, the rooms were nice and clean. Overall good environment

10

Samuel

1 déc. 2023

·

A séjourné 2 nuits

Loved the view but the hotel needs upgrades elevator smelled funky,room smells old good bedding very comfortable

2

Luis Francisco

7 déc. 2022

·

A séjourné 1 nuit

The pictures on the site are absolutely misleading. The place is very grim, dark and extremely run-down. Looks like it might have once been a decent hotel, with large conference rooms, but now looks like a scary 70s Kubrick film. There was humidity everywhere. Walls peeling off, and a skunk smell of marihuana in the elevators that must also feature the oldest buttons that can still function today. Do not recommend staying there.

10

Hector

2 déc. 2023

·

A séjourné 1 nuit

Very noise A/C, bathroom extractor not working

6

Marcial E

28 août 2023

·

A séjourné 1 nuit

Location is good. View was fantastic at Rm. 1015.

10

Meli

29 août 2023

·

A séjourné 2 nuits

The room was very comfortable and clean, we loved the view from the window especially at night, the only thing I’d say needed work was the elevator but other than that we enjoyed our stay

4

Alex

14 mars 2024

·

A séjourné 1 nuit

Elevators were down had to get to the eighth flour by stairs carrying bags, construction was super loud in the morning and people next door had a dog that wouldn’t stop barking.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est mitigé : plusieurs clients ont fait l'éloge du personnel de la réception, très aimable, tandis que d'autres ont rencontré un personnel impoli ou absent, ainsi que des frustrations avec les cartes clés et les remboursements.

Avis de voyageur à ce sujet

6

Talitha

22 déc. 2022

·

A séjourné 1 nuit

Hotel was a little run down but decently clean. The staff were ok. The room was clean as were the sheets. We were only looking for a few hours sleep and we got it. We checked out at 4 am and there was just a box at the front desk for the key cards (no staff to be seen). Overall not bad for the price.

10

Herbert

31 oct. 2023

·

A séjourné 2 nuits

Great customer service!

2

Adrian

11 mars 2023

·

A séjourné 1 nuit

I arrived late 1 am and could not Stay in the hotel because the hostess was so drunk she couldnt find my reservación. Didnt Kone if was because a system problem or because her drukn state. I called expedia and they switch the hotel to a near one but took at least 1:20 hour the whole Process.

10

Lucia

29 mai 2024

·

A séjourné 1 nuit

Best customer service

6

JoAnn

2 août 2024

·

A séjourné 1 nuit

The property is currently under MAJOR renovations! Front Desk informed us that they will be complete in November 2024. Until then, i would recommend this property for only a one night stay, as we did. The reservation price did seem to reflect the inconvenience of the construction. The room itself was clean and comfortable. Front desk staff were absolutely great!

2

Luz Elena

5 juil. 2023

·

A séjourné 1 nuit

Rooms with the smell of marijuana super rude manager and wanted to kicked me out for mentioning it.

8

Lino

17 juil. 2023

·

A séjourné 2 nuits

Staff was very helpful Safe to walk around. Clean rooms. Enjoyed our stay. Will be back again.

2

JOEL

27 déc. 2022

·

A séjourné 19 352 nuits

Hotel carpet extremely dirty 5 roaches at the room. Staff not available. Keys stops working every 6 hours. Terrible service

2

Aldo

2 juin 2024

·

A séjourné 2 nuits

Stayed at the hotel and someone tried to open my door 3 times there was no one in lobby to complain terrible hotel

4

Gustavo

2 févr. 2024

·

A séjourné 1 nuit

Bad service with the girl in thefront desk. The carpet very dirty in halls of floors and in the room. NO WATER for take a shower.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

L'emplacement est pratique pour une courte nuit ou avant de traverser la frontière mexicaine, mais certains clients ont trouvé les environs et le parking peu sûrs ou inconfortables.

Avis de voyageur à ce sujet

8

Melissa

20 août 2023

·

A séjourné 1 nuit

Quiet

2

Brenda

5 nov. 2023

·

A séjourné 1 nuit

The staff are so nice and welcoming i felt unsafe the building is old and not very kept up to date on things

6

Talitha

19 juil. 2023

·

A séjourné 1 nuit

The hotel itself was pretty worn down. Be careful with the elevator because the doors sometimes don’t close all the way. BEWARE OF THE $25 DEPOSIT THAT IS NOT MENTIONED IN THE DESCRIPTION. I HAD THEM PUT IT ON MY CARD AND STILL NOT REFUNDED. The sheets were clean but there were hairs in the shower. It says no smoking but our floor #8 stunk of cigarette smoke as soon as we got off of the elevator. Overall not horrible but not good either. It was fine for us just to get a few hours of sleep before crossing into Mexico.

4

Fred

16 déc. 2022

·

A séjourné 19 341 nuits

No coffee in the morning no breakfast,,,, staff was a little bit arrogant,, a lot of homeless in the area

8

Oscar

4 nov. 2023

·

A séjourné 1 nuit

One night stay before crossing into Mexico

8

Lino

17 juil. 2023

·

A séjourné 2 nuits

Staff was very helpful Safe to walk around. Clean rooms. Enjoyed our stay. Will be back again.

2

Carlos

29 juil. 2024

·

A séjourné 1 nuit

Absolutely atrocious do not stay here whatsoever if there’s any other options take them over this hotel it’s in a awful area the building is under construction and extremely dirty my room was full of drywall residue and smelled horrible there was bullet holes and it was unsafe DO NOT stay here I checked out after 6 minutes terrible place homeless people all over the parking garage

2

maria

11 sept. 2023

·

A séjourné 1 nuit

The hotel halls and rooms the carpet super dirty and I didn't feel safe that I didn't stay I had to left around 9:30 , I tried but felt unsafe not good place to stay.

6

Marcial E

28 août 2023

·

A séjourné 1 nuit

Location is good. View was fantastic at Rm. 1015.

8

robert

7 mai 2023

·

A séjourné 1 nuit

bus route

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

L'offre de restauration est limitée : plusieurs clients ont signalé l'absence de service de petit-déjeuner ou seulement du café, et l'un d'eux a noté l'absence de machine à café dans la chambre.

Avis de voyageur à ce sujet

6

Irma

31 mai 2023

·

A séjourné 2 nuits

pool not functioning; ac cooling issues, no complimentary breakfast available

2

Patricia

6 nov. 2023

·

A séjourné 1 nuit

The elevator was out, key card did not work, amd only served coffee for breakfast still had the nerve to charge a deposit which I declined

10

raymond

10 mai 2023

·

A séjourné 1 nuit

Great lighting. Comfy chair and ottoman, wall to wall carpeting, spacious. No coffee maker☹

4

Fred

16 déc. 2022

·

A séjourné 19 341 nuits

No coffee in the morning no breakfast,,,, staff was a little bit arrogant,, a lot of homeless in the area

4

Jose

3 juin 2023

·

A séjourné 1 nuit

Pool not working. Had to ask for toilet paper. Toilet paper and towel holder broken and hanging off wall. Mold in shower. Bed sheets seemed clean. No roaches. Carpet stained and trash all over carpets on halls and elevator. The hotel has seen better days like 20 years ago. Pictures on website are not up to date. Cheap place and b3d was comfy. Staff was great. No house Keeping staff ever seen and no breakfast in morning. No ice machine. Shower was hot. I took pictures for proof.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	174 $US
février	194 $US
mars	199 $US
mai	177 $US
juin	216 $US
octobre	165 $US
novembre	197 $US
décembre	191 $US

Hotel Ava

Prix pour Hotel Ava

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Standard Room, 1 King Bed, Accessible

Standard Double Room

Standard Quadruple Room

Standard Double Or Twin Room

Standard 2 Double Room

Standard Room, 2 Double Beds

Standard Room, 1 King Bed

Standard Room

Standard King Room

Standard King Room (Accessible)

Standard King Suite with Extra Bed

Standard Double Room (Accessible)

Avis des voyageurs sur Hotel Ava

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Aucun avis écrit

Politiques de l’établissement