Name: Hotel Ava
Address: 800 Garden Street, Laredo, Contea di Webb, US
Rating: 7.1

Cosa pensano gli ospiti

Le recensioni sull'Hotel Ava descrivono una struttura in ristrutturazione importante, con frequenti guasti agli ascensori, rumori di cantiere e aree comuni disagiate, mentre molti ospiti segnalano anche seri problemi di pulizia come moquette sporca, odori forti e scarafaggi o cimici da letto ricorrenti.

Il feedback sul servizio è contrastante: alcuni elogiano la cordialità del personale della reception, mentre altri hanno incontrato personale scortese o assente. Le camere risultano datate e possono essere rumorose a causa dei lavori in corso, anche se alcuni ospiti hanno apprezzato i letti confortevoli e la vista. I servizi sono limitati durante la ristrutturazione, con la piscina spesso chiusa e alcune segnalazioni di assenza di acqua calda o di servizio di colazione. Aspettatevi un soggiorno disagevole e spartano, ideale per una breve sosta.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

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Servizi

Durante i lavori di ristrutturazione in corso, gli ascensori sono frequentemente fuori servizio, la piscina è spesso chiusa e alcuni ospiti hanno notato attrezzature per la palestra e macchine per il ghiaccio non funzionanti.

Recensioni degli ospiti correlate

2

Manuel

21 feb 2024

·

Soggiorno di 1 notte

We lost out on 2 nights. NO REFUNDS & it wasn't anything we did. Broken elevators & only rooms offered were above the 10th floor. Not an option when im 76 yrs old!!

6

Alberto

7 ott 2023

·

Soggiorno di 1 notte

I wish the pool was open

2

James

11 ott 2023

·

Soggiorno di 1 notte

I found roaches on my nightstand and in the shower. Carpet was dirty. The elevator nearly took my arm off and gym equipment didn't work. Needs to be torn down or remodeled. Defiantly needs new owners.

6

Irma

31 mag 2023

·

Soggiorno di 2 notti

pool not functioning; ac cooling issues, no complimentary breakfast available

6

Frank

18 mar 2024

·

Soggiorno di 1 notte

Elevators not working...we had to climb the stairs 7 floors

4

Jose

3 giu 2023

·

Soggiorno di 1 notte

Pool not working. Had to ask for toilet paper. Toilet paper and towel holder broken and hanging off wall. Mold in shower. Bed sheets seemed clean. No roaches. Carpet stained and trash all over carpets on halls and elevator. The hotel has seen better days like 20 years ago. Pictures on website are not up to date. Cheap place and b3d was comfy. Staff was great. No house Keeping staff ever seen and no breakfast in morning. No ice machine. Shower was hot. I took pictures for proof.

2

Tommye

27 mag 2024

·

Soggiorno di 1 notte

Building vacant, under construction, no answer when I called. Pool destroyed.

10

Samuel

11 giu 2024

·

Soggiorno di 3 notti

It was renovation time and the elevators didnt work so we had to go up the stairs. Good for the price, not too bad.

4

Ediel

10 apr 2024

·

The elevator doesn’t work I was in the 8 floor And it was under construction

2

Melissa

18 mar 2024

·

Soggiorno di 1 notte

It was under construction and the elevator was not working I was on the 8th floor. It was dirty and noisy

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Pulizia

Molte recensioni segnalano scarsa pulizia, inclusi scarafaggi o cimici da letto, moquette macchiata, polvere e cattivi odori; alcuni ospiti hanno trovato le camere pulite.

Recensioni degli ospiti correlate

2

Victor

31 dic 2023

·

All the hotel was infested with coackroaches, when we are received the rooms fond cockroaches in beds , bathroom and sofas , when I irrived to the reception to mentioned about it , it was with insects too..!!! Let me know an email to send the pictures and the evidence

2

Miguel

25 lug 2024

·

Soggiorno di 1 notte

There's remodeling work and the hotel is a mess. Noisy, dirt in the elevators and lobby, room was clean though. It was a bit scary on the way to the room seeing all the work being done. The hotel should be closed until work is finished, otherwise it's just an unpleasant experience

2

Venancio

4 set 2024

·

Soggiorno di 1 notte

They are remodeling the hotel so there is a lot of dust and noise everywhere at any time and there are a lot of bugs (cockroaches). Also the contractors are using the same elevator than hosts and they carry up their tools full of dust

2

Christopher

20 feb 2024

·

Soggiorno di 3 notti

It was smelly , it had roaches everywhere and it was very dirty. Blood in the towels and on the bed sheets.

4

Rosalia

8 feb 2024

·

Soggiorno di 1 notte

I have stayed here about 10 times in the past 3 years and loved it until this last time. Our room was clean but roach and bed bug infested. Stayed there Sunday night. It is now Thursday, the bug bites all over by body have not ceased being itchy.I did tell the receptionist about the bugs and was told to call the manager after 10 am as that is when he/she shows up. That is the last time I stay there. The low price is not worth risking my health.

4

Jessica

20 mag 2024

·

Soggiorno di 1 notte

The beds and room was cold loved that but carpets need to be clean they are all dirty 😩

2

Carlos

29 lug 2024

·

Soggiorno di 1 notte

Absolutely atrocious do not stay here whatsoever if there’s any other options take them over this hotel it’s in a awful area the building is under construction and extremely dirty my room was full of drywall residue and smelled horrible there was bullet holes and it was unsafe DO NOT stay here I checked out after 6 minutes terrible place homeless people all over the parking garage

2

Roberto

21 feb 2024

·

Soggiorno di 2 notti

Roaches on room and refrigerator

2

Juan

1 gen 2024

·

Soggiorno di 1 notte

More cockroaches in this "3.5" star hotel in the US than in 2 stars hotels in the developing world. No hot water. Carpets super dirty both in room and in the building as a whole.

2

Rogelio

15 feb 2024

·

Hairs all over bed. Bed bugs

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Camere

Le camere risultano datate e alcune sono rumorose a causa della costruzione, anche se molti ospiti hanno apprezzato i letti confortevoli e la vista.

Recensioni degli ospiti correlate

10

hilario

26 apr 2023

·

Soggiorno di 1 notte

hj The beds were comfortable and roomy. The hotel overall was great and you cant beat the price for value.

2

Irshad

26 lug 2023

·

Soggiorno di 1 notte

The air condition is noisy

8

Jaime

27 nov 2023

·

Soggiorno di 1 notte

Building is Old and need lots of updating. I use to visit this hotel back in the day. It was nice but now, its bad.

8

Sylvia

28 gen 2024

·

Soggiorno di 1 notte

It was way better then expected, the rooms were nice and clean. Overall good environment

10

Samuel

1 dic 2023

·

Soggiorno di 2 notti

Loved the view but the hotel needs upgrades elevator smelled funky,room smells old good bedding very comfortable

2

Luis Francisco

7 dic 2022

·

Soggiorno di 1 notte

The pictures on the site are absolutely misleading. The place is very grim, dark and extremely run-down. Looks like it might have once been a decent hotel, with large conference rooms, but now looks like a scary 70s Kubrick film. There was humidity everywhere. Walls peeling off, and a skunk smell of marihuana in the elevators that must also feature the oldest buttons that can still function today. Do not recommend staying there.

10

Hector

2 dic 2023

·

Soggiorno di 1 notte

Very noise A/C, bathroom extractor not working

6

Marcial E

28 ago 2023

·

Soggiorno di 1 notte

Location is good. View was fantastic at Rm. 1015.

10

Meli

29 ago 2023

·

Soggiorno di 2 notti

The room was very comfortable and clean, we loved the view from the window especially at night, the only thing I’d say needed work was the elevator but other than that we enjoyed our stay

4

Alex

14 mar 2024

·

Soggiorno di 1 notte

Elevators were down had to get to the eighth flour by stairs carrying bags, construction was super loud in the morning and people next door had a dog that wouldn’t stop barking.

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Servizio

Il servizio è contrastante: diversi ospiti hanno elogiato la cordialità del personale della reception, mentre altri hanno sperimentato personale scortese o assente e frustrazioni con le chiavi delle camere e i rimborsi.

Recensioni degli ospiti correlate

6

Talitha

22 dic 2022

·

Soggiorno di 1 notte

Hotel was a little run down but decently clean. The staff were ok. The room was clean as were the sheets. We were only looking for a few hours sleep and we got it. We checked out at 4 am and there was just a box at the front desk for the key cards (no staff to be seen). Overall not bad for the price.

10

Herbert

31 ott 2023

·

Soggiorno di 2 notti

Great customer service!

2

Adrian

11 mar 2023

·

Soggiorno di 1 notte

I arrived late 1 am and could not Stay in the hotel because the hostess was so drunk she couldnt find my reservación. Didnt Kone if was because a system problem or because her drukn state. I called expedia and they switch the hotel to a near one but took at least 1:20 hour the whole Process.

10

Lucia

29 mag 2024

·

Soggiorno di 1 notte

Best customer service

6

JoAnn

2 ago 2024

·

Soggiorno di 1 notte

The property is currently under MAJOR renovations! Front Desk informed us that they will be complete in November 2024. Until then, i would recommend this property for only a one night stay, as we did. The reservation price did seem to reflect the inconvenience of the construction. The room itself was clean and comfortable. Front desk staff were absolutely great!

2

Luz Elena

5 lug 2023

·

Soggiorno di 1 notte

Rooms with the smell of marijuana super rude manager and wanted to kicked me out for mentioning it.

8

Lino

17 lug 2023

·

Soggiorno di 2 notti

Staff was very helpful Safe to walk around. Clean rooms. Enjoyed our stay. Will be back again.

2

JOEL

27 dic 2022

·

Soggiorno di 19.352 notti

Hotel carpet extremely dirty 5 roaches at the room. Staff not available. Keys stops working every 6 hours. Terrible service

2

Aldo

2 giu 2024

·

Soggiorno di 2 notti

Stayed at the hotel and someone tried to open my door 3 times there was no one in lobby to complain terrible hotel

4

Gustavo

2 feb 2024

·

Soggiorno di 1 notte

Bad service with the girl in thefront desk. The carpet very dirty in halls of floors and in the room. NO WATER for take a shower.

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Posizione

La posizione è comoda per una sosta notturna veloce o prima di attraversare il confine con il Messico, ma alcuni ospiti hanno ritenuto l'area circostante e il parcheggio poco sicuri o scomodi.

Recensioni degli ospiti correlate

8

Melissa

20 ago 2023

·

Soggiorno di 1 notte

Quiet

2

Brenda

5 nov 2023

·

Soggiorno di 1 notte

The staff are so nice and welcoming i felt unsafe the building is old and not very kept up to date on things

6

Talitha

19 lug 2023

·

Soggiorno di 1 notte

The hotel itself was pretty worn down. Be careful with the elevator because the doors sometimes don’t close all the way. BEWARE OF THE $25 DEPOSIT THAT IS NOT MENTIONED IN THE DESCRIPTION. I HAD THEM PUT IT ON MY CARD AND STILL NOT REFUNDED. The sheets were clean but there were hairs in the shower. It says no smoking but our floor #8 stunk of cigarette smoke as soon as we got off of the elevator. Overall not horrible but not good either. It was fine for us just to get a few hours of sleep before crossing into Mexico.

4

Fred

16 dic 2022

·

Soggiorno di 19.341 notti

No coffee in the morning no breakfast,,,, staff was a little bit arrogant,, a lot of homeless in the area

8

Oscar

4 nov 2023

·

Soggiorno di 1 notte

One night stay before crossing into Mexico

8

Lino

17 lug 2023

·

Soggiorno di 2 notti

Staff was very helpful Safe to walk around. Clean rooms. Enjoyed our stay. Will be back again.

2

Carlos

29 lug 2024

·

Soggiorno di 1 notte

Absolutely atrocious do not stay here whatsoever if there’s any other options take them over this hotel it’s in a awful area the building is under construction and extremely dirty my room was full of drywall residue and smelled horrible there was bullet holes and it was unsafe DO NOT stay here I checked out after 6 minutes terrible place homeless people all over the parking garage

2

maria

11 set 2023

·

Soggiorno di 1 notte

The hotel halls and rooms the carpet super dirty and I didn't feel safe that I didn't stay I had to left around 9:30 , I tried but felt unsafe not good place to stay.

6

Marcial E

28 ago 2023

·

Soggiorno di 1 notte

Location is good. View was fantastic at Rm. 1015.

8

robert

7 mag 2023

·

Soggiorno di 1 notte

bus route

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Ristorazione

L'offerta di ristorazione è limitata; molti ospiti hanno segnalato l'assenza del servizio di colazione o solo la disponibilità di caffè e uno ha notato l'assenza di una macchina da caffè in camera.

Recensioni degli ospiti correlate

6

Irma

31 mag 2023

·

Soggiorno di 2 notti

pool not functioning; ac cooling issues, no complimentary breakfast available

2

Patricia

6 nov 2023

·

Soggiorno di 1 notte

The elevator was out, key card did not work, amd only served coffee for breakfast still had the nerve to charge a deposit which I declined

10

raymond

10 mag 2023

·

Soggiorno di 1 notte

Great lighting. Comfy chair and ottoman, wall to wall carpeting, spacious. No coffee maker☹

4

Fred

16 dic 2022

·

Soggiorno di 19.341 notti

No coffee in the morning no breakfast,,,, staff was a little bit arrogant,, a lot of homeless in the area

4

Jose

3 giu 2023

·

Soggiorno di 1 notte

Pool not working. Had to ask for toilet paper. Toilet paper and towel holder broken and hanging off wall. Mold in shower. Bed sheets seemed clean. No roaches. Carpet stained and trash all over carpets on halls and elevator. The hotel has seen better days like 20 years ago. Pictures on website are not up to date. Cheap place and b3d was comfy. Staff was great. No house Keeping staff ever seen and no breakfast in morning. No ice machine. Shower was hot. I took pictures for proof.

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Mese	Prezzo medio
gennaio	174 USD
febbraio	194 USD
marzo	199 USD
maggio	177 USD
giugno	216 USD
ottobre	165 USD
novembre	197 USD
dicembre	191 USD

Hotel Ava

Prezzi per Hotel Ava

Prezzi medi mensili

Informazioni su questa struttura

Posizione

Opzioni camera

Standard Room, 1 King Bed, Accessible

Standard Double Room

Standard Quadruple Room

Standard Double Or Twin Room

Standard 2 Double Room

Standard Room, 2 Double Beds

Standard Room, 1 King Bed

Standard Room

Standard King Room

Standard King Room (Accessible)

Standard King Suite with Extra Bed

Standard Double Room (Accessible)

Recensioni degli ospiti su Hotel Ava

Per quale tipo di viaggio viene scelta la struttura?

Cosa pensano gli ospiti

Non sono ancora state scritte recensioni

Politiche della struttura