Name: Hotel Ava
Address: 800 Garden Street, Laredo, Webb County, US
Rating: 7.1

Vad gäster tycker

Recensioner av Hotel Ava beskriver en fastighet som genomgår omfattande renoveringar, med frekventa hissfel, byggnadsbuller och störningar i gemensamma utrymmen. Många gäster rapporterar också allvarliga problem med renligheten, såsom smutsiga mattor, starka lukter och återkommande kackerlackor eller sänglöss.

Servicen får blandade omdömen, där vissa berömmer den mycket vänliga personalen i receptionen medan andra upplever otrevlig eller frånvarande hjälp. Rummen känns daterade och kan vara bullriga på grund av pågående arbete, även om några gäster gillade de bekväma sängarna och utsikten. Faciliteterna är begränsade under ombyggnaden, med poolen ofta stängd och rapporter om brist på varmvatten eller frukostservice. Räkna med en störande vistelse med basutbud, bäst lämpad för ett kortare stopp.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

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Faciliteter

Under pågående renoveringar är hissarna ofta ur bruk, poolen är ofta stängd och vissa gäster noterade icke fungerande gymutrustning och ismaskiner.

Relaterade gästrecensioner

2

Manuel

21 feb. 2024

·

Stannade 1 natt

We lost out on 2 nights. NO REFUNDS & it wasn't anything we did. Broken elevators & only rooms offered were above the 10th floor. Not an option when im 76 yrs old!!

6

Alberto

7 okt. 2023

·

Stannade 1 natt

I wish the pool was open

2

James

11 okt. 2023

·

Stannade 1 natt

I found roaches on my nightstand and in the shower. Carpet was dirty. The elevator nearly took my arm off and gym equipment didn't work. Needs to be torn down or remodeled. Defiantly needs new owners.

6

Irma

31 maj 2023

·

Stannade 2 nätter

pool not functioning; ac cooling issues, no complimentary breakfast available

6

Frank

18 mars 2024

·

Stannade 1 natt

Elevators not working...we had to climb the stairs 7 floors

4

Jose

3 juni 2023

·

Stannade 1 natt

Pool not working. Had to ask for toilet paper. Toilet paper and towel holder broken and hanging off wall. Mold in shower. Bed sheets seemed clean. No roaches. Carpet stained and trash all over carpets on halls and elevator. The hotel has seen better days like 20 years ago. Pictures on website are not up to date. Cheap place and b3d was comfy. Staff was great. No house Keeping staff ever seen and no breakfast in morning. No ice machine. Shower was hot. I took pictures for proof.

2

Tommye

27 maj 2024

·

Stannade 1 natt

Building vacant, under construction, no answer when I called. Pool destroyed.

10

Samuel

11 juni 2024

·

Stannade 3 nätter

It was renovation time and the elevators didnt work so we had to go up the stairs. Good for the price, not too bad.

4

Ediel

10 apr. 2024

·

The elevator doesn’t work I was in the 8 floor And it was under construction

2

Melissa

18 mars 2024

·

Stannade 1 natt

It was under construction and the elevator was not working I was on the 8th floor. It was dirty and noisy

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Renlighet

Många recensioner rapporterar dålig renlighet, inklusive kackerlackor eller sänglöss, fläckiga mattor, damm och dålig lukt. Ett fåtal gäster tyckte att rummen var rena.

Relaterade gästrecensioner

2

Victor

31 dec. 2023

·

All the hotel was infested with coackroaches, when we are received the rooms fond cockroaches in beds , bathroom and sofas , when I irrived to the reception to mentioned about it , it was with insects too..!!! Let me know an email to send the pictures and the evidence

2

Miguel

25 juli 2024

·

Stannade 1 natt

There's remodeling work and the hotel is a mess. Noisy, dirt in the elevators and lobby, room was clean though. It was a bit scary on the way to the room seeing all the work being done. The hotel should be closed until work is finished, otherwise it's just an unpleasant experience

2

Venancio

4 sep. 2024

·

Stannade 1 natt

They are remodeling the hotel so there is a lot of dust and noise everywhere at any time and there are a lot of bugs (cockroaches). Also the contractors are using the same elevator than hosts and they carry up their tools full of dust

2

Christopher

20 feb. 2024

·

Stannade 3 nätter

It was smelly , it had roaches everywhere and it was very dirty. Blood in the towels and on the bed sheets.

4

Rosalia

8 feb. 2024

·

Stannade 1 natt

I have stayed here about 10 times in the past 3 years and loved it until this last time. Our room was clean but roach and bed bug infested. Stayed there Sunday night. It is now Thursday, the bug bites all over by body have not ceased being itchy.I did tell the receptionist about the bugs and was told to call the manager after 10 am as that is when he/she shows up. That is the last time I stay there. The low price is not worth risking my health.

4

Jessica

20 maj 2024

·

Stannade 1 natt

The beds and room was cold loved that but carpets need to be clean they are all dirty 😩

2

Carlos

29 juli 2024

·

Stannade 1 natt

Absolutely atrocious do not stay here whatsoever if there’s any other options take them over this hotel it’s in a awful area the building is under construction and extremely dirty my room was full of drywall residue and smelled horrible there was bullet holes and it was unsafe DO NOT stay here I checked out after 6 minutes terrible place homeless people all over the parking garage

2

Roberto

21 feb. 2024

·

Stannade 2 nätter

Roaches on room and refrigerator

2

Juan

1 jan. 2024

·

Stannade 1 natt

More cockroaches in this "3.5" star hotel in the US than in 2 stars hotels in the developing world. No hot water. Carpets super dirty both in room and in the building as a whole.

2

Rogelio

15 feb. 2024

·

Hairs all over bed. Bed bugs

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Rum

Rummen känns daterade och några är bullriga på grund av byggnadsarbeten, men ett antal gäster gillade de bekväma sängarna och utsikten.

Relaterade gästrecensioner

10

hilario

26 apr. 2023

·

Stannade 1 natt

hj The beds were comfortable and roomy. The hotel overall was great and you cant beat the price for value.

2

Irshad

26 juli 2023

·

Stannade 1 natt

The air condition is noisy

8

Jaime

27 nov. 2023

·

Stannade 1 natt

Building is Old and need lots of updating. I use to visit this hotel back in the day. It was nice but now, its bad.

8

Sylvia

28 jan. 2024

·

Stannade 1 natt

It was way better then expected, the rooms were nice and clean. Overall good environment

10

Samuel

1 dec. 2023

·

Stannade 2 nätter

Loved the view but the hotel needs upgrades elevator smelled funky,room smells old good bedding very comfortable

2

Luis Francisco

7 dec. 2022

·

Stannade 1 natt

The pictures on the site are absolutely misleading. The place is very grim, dark and extremely run-down. Looks like it might have once been a decent hotel, with large conference rooms, but now looks like a scary 70s Kubrick film. There was humidity everywhere. Walls peeling off, and a skunk smell of marihuana in the elevators that must also feature the oldest buttons that can still function today. Do not recommend staying there.

10

Hector

2 dec. 2023

·

Stannade 1 natt

Very noise A/C, bathroom extractor not working

6

Marcial E

28 aug. 2023

·

Stannade 1 natt

Location is good. View was fantastic at Rm. 1015.

10

Meli

29 aug. 2023

·

Stannade 2 nätter

The room was very comfortable and clean, we loved the view from the window especially at night, the only thing I’d say needed work was the elevator but other than that we enjoyed our stay

4

Alex

14 mars 2024

·

Stannade 1 natt

Elevators were down had to get to the eighth flour by stairs carrying bags, construction was super loud in the morning and people next door had a dog that wouldn’t stop barking.

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Service

Servicen är blandad: flera gäster berömde den mycket vänliga personalen i receptionen, medan andra upplevde otrevlig eller frånvarande personal och frustrationer med nyckelkort och återbetalningar.

Relaterade gästrecensioner

6

Talitha

22 dec. 2022

·

Stannade 1 natt

Hotel was a little run down but decently clean. The staff were ok. The room was clean as were the sheets. We were only looking for a few hours sleep and we got it. We checked out at 4 am and there was just a box at the front desk for the key cards (no staff to be seen). Overall not bad for the price.

10

Herbert

31 okt. 2023

·

Stannade 2 nätter

Great customer service!

2

Adrian

11 mars 2023

·

Stannade 1 natt

I arrived late 1 am and could not Stay in the hotel because the hostess was so drunk she couldnt find my reservación. Didnt Kone if was because a system problem or because her drukn state. I called expedia and they switch the hotel to a near one but took at least 1:20 hour the whole Process.

10

Lucia

29 maj 2024

·

Stannade 1 natt

Best customer service

6

JoAnn

2 aug. 2024

·

Stannade 1 natt

The property is currently under MAJOR renovations! Front Desk informed us that they will be complete in November 2024. Until then, i would recommend this property for only a one night stay, as we did. The reservation price did seem to reflect the inconvenience of the construction. The room itself was clean and comfortable. Front desk staff were absolutely great!

2

Luz Elena

5 juli 2023

·

Stannade 1 natt

Rooms with the smell of marijuana super rude manager and wanted to kicked me out for mentioning it.

8

Lino

17 juli 2023

·

Stannade 2 nätter

Staff was very helpful Safe to walk around. Clean rooms. Enjoyed our stay. Will be back again.

2

JOEL

27 dec. 2022

·

Stannade 19 352 nätter

Hotel carpet extremely dirty 5 roaches at the room. Staff not available. Keys stops working every 6 hours. Terrible service

2

Aldo

2 juni 2024

·

Stannade 2 nätter

Stayed at the hotel and someone tried to open my door 3 times there was no one in lobby to complain terrible hotel

4

Gustavo

2 feb. 2024

·

Stannade 1 natt

Bad service with the girl in thefront desk. The carpet very dirty in halls of floors and in the room. NO WATER for take a shower.

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Läge

Läget fungerar bra för en snabb övernattning eller innan man passerar in i Mexico, men vissa gäster kände sig osäkra eller obekväma i det omgivande området och parkeringsgaraget.

Relaterade gästrecensioner

8

Melissa

20 aug. 2023

·

Stannade 1 natt

Quiet

2

Brenda

5 nov. 2023

·

Stannade 1 natt

The staff are so nice and welcoming i felt unsafe the building is old and not very kept up to date on things

6

Talitha

19 juli 2023

·

Stannade 1 natt

The hotel itself was pretty worn down. Be careful with the elevator because the doors sometimes don’t close all the way. BEWARE OF THE $25 DEPOSIT THAT IS NOT MENTIONED IN THE DESCRIPTION. I HAD THEM PUT IT ON MY CARD AND STILL NOT REFUNDED. The sheets were clean but there were hairs in the shower. It says no smoking but our floor #8 stunk of cigarette smoke as soon as we got off of the elevator. Overall not horrible but not good either. It was fine for us just to get a few hours of sleep before crossing into Mexico.

4

Fred

16 dec. 2022

·

Stannade 19 341 nätter

No coffee in the morning no breakfast,,,, staff was a little bit arrogant,, a lot of homeless in the area

8

Oscar

4 nov. 2023

·

Stannade 1 natt

One night stay before crossing into Mexico

8

Lino

17 juli 2023

·

Stannade 2 nätter

Staff was very helpful Safe to walk around. Clean rooms. Enjoyed our stay. Will be back again.

2

Carlos

29 juli 2024

·

Stannade 1 natt

Absolutely atrocious do not stay here whatsoever if there’s any other options take them over this hotel it’s in a awful area the building is under construction and extremely dirty my room was full of drywall residue and smelled horrible there was bullet holes and it was unsafe DO NOT stay here I checked out after 6 minutes terrible place homeless people all over the parking garage

2

maria

11 sep. 2023

·

Stannade 1 natt

The hotel halls and rooms the carpet super dirty and I didn't feel safe that I didn't stay I had to left around 9:30 , I tried but felt unsafe not good place to stay.

6

Marcial E

28 aug. 2023

·

Stannade 1 natt

Location is good. View was fantastic at Rm. 1015.

8

robert

7 maj 2023

·

Stannade 1 natt

bus route

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Måltider

Matutbudet är begränsat; flera gäster rapporterade ingen frukostservice eller bara kaffe, och en noterade att det inte fanns någon kaffebryggare på rummet.

Relaterade gästrecensioner

6

Irma

31 maj 2023

·

Stannade 2 nätter

pool not functioning; ac cooling issues, no complimentary breakfast available

2

Patricia

6 nov. 2023

·

Stannade 1 natt

The elevator was out, key card did not work, amd only served coffee for breakfast still had the nerve to charge a deposit which I declined

10

raymond

10 maj 2023

·

Stannade 1 natt

Great lighting. Comfy chair and ottoman, wall to wall carpeting, spacious. No coffee maker☹

4

Fred

16 dec. 2022

·

Stannade 19 341 nätter

No coffee in the morning no breakfast,,,, staff was a little bit arrogant,, a lot of homeless in the area

4

Jose

3 juni 2023

·

Stannade 1 natt

Pool not working. Had to ask for toilet paper. Toilet paper and towel holder broken and hanging off wall. Mold in shower. Bed sheets seemed clean. No roaches. Carpet stained and trash all over carpets on halls and elevator. The hotel has seen better days like 20 years ago. Pictures on website are not up to date. Cheap place and b3d was comfy. Staff was great. No house Keeping staff ever seen and no breakfast in morning. No ice machine. Shower was hot. I took pictures for proof.

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Månad	Genomsnittligt pris
januari	174 US$
februari	194 US$
mars	199 US$
maj	177 US$
juni	216 US$
oktober	165 US$
november	197 US$
december	191 US$

Hotel Ava

Priser för Hotel Ava

Genomsnittliga priser per månad

Om detta boende

Läge

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Standard Room, 1 King Bed, Accessible

Standard Double Room

Standard Quadruple Room

Standard Double Or Twin Room

Standard 2 Double Room

Standard Room, 2 Double Beds

Standard Room, 1 King Bed

Standard Room

Standard King Room

Standard King Room (Accessible)

Standard King Suite with Extra Bed

Standard Double Room (Accessible)

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