Embassy Suites by Hilton Houston Near the Galleria
US$ 119
/noite
Média para novembro
Preços para Embassy Suites by Hilton Houston Near the Galleria
Selecione datas para ver preços e disponibilidade
US$ 119
/noite
Média para novembro
Preços médios mensais
Em Embassy Suites by Hilton Houston Near the Galleria, o preço por noite é, em média, US$ 102 no mês mais barato (dezembro) e US$ 177 no mês mais caro (março), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 109 |
| fevereiro | US$ 145 |
| março | US$ 177 |
| abril | US$ 154 |
| maio | US$ 154 |
| junho | US$ 153 |
| julho | US$ 117 |
| agosto | US$ 107 |
| setembro | US$ 113 |
| outubro | US$ 123 |
| novembro | US$ 119 |
| dezembro | US$ 102 |
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nov. · US$ 119
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Mais caro: março (aprox. US$ 177)
Mais barato: dezembro (aprox. US$ 102)
Sobre este alojamento
Descubra o leque de entretenimento e lazer ao seu dispor, incluindo uma piscina interior, uma banheira de hidromassagem e uma sala de fitness aberta 24 horas. Entre as facilidades adicionais contam-se Wi-fi grátis, uma loja de presentes/qui...
Comodidades
Descubra o leque de entretenimento e lazer ao seu dispor, incluindo uma piscina interior, uma banheira de hidromassagem e uma sala de fitness aberta 24 horas. Entre as facilidades adicionais contam-se Wi-fi grátis, uma loja de presentes/quiosque de jornais e serviços para casamentos. Se ir de férias for sinónimo de compras para si, aproveite a boleia do autocarro grátis do hotel.
Comodidades para negócios
As principais comodidades incluem acesso à internet com fios grátis, um business center aberto 24 horas e Check-in rápido. Planeia um evento em Houston? este hotel dispõe de uma zona para conferências e de 4 salas de reuniões, com uma área total de 158 metros quadrados. Há estacionamento no local.
Restaurante
Aproveite ainda para conviver na receção grátis, organizada diariamente. Comece as suas manhãs da melhor forma com um pequeno-almoço takeaway grátis, servido diariamente entre as 6:00 e as 10:00.
Quartos
Sinta-se em casa num dos 150 quartos, com um frigorífico e um televisor LCD. Os quartos têm camas com colchão pillowtop, edredões de penas e roupa de alta qualidade, além de um sofá-cama duplo. Ligue-se à internet com e sem fios gratuita para estar sempre contactável. Em alternativa, assista a uma seleção de canais via satélite. As casas de banho privativas dispõem de uma combinação polibã/banheira, artigos de higiene exclusivos e secadores de cabelo.
Localização
Em Houston (The Galleria), Embassy Suites by Hilton Houston Near the Galleria ficará a 15 minutos a pé de Gerald D. Hines Waterwall Park e de Williams Tower. Este hotel para famílias está a 0,9 km (0,6 mi) de Ice at the Galleria e a 1,5 km (0,9 mi) de Uptown Plaza.
O que há nas proximidades
Westheimer Road(0.2 milhas)
The Galleria(0.3 milhas)
Richmond Avenue(0.4 milhas)
Gerald D. Hines Waterwall Park(0.5 milhas)
Williams Tower(0.5 milhas)
Ice at the Galleria(0.6 milhas)
Uptown Plaza(0.9 milhas)
River Oaks District(1.1 milhas)
Highland Village(1.7 milhas)
Uptown Park(1.8 milhas)
Greenway Plaza(2.2 milhas)
Harwin Drive Shopping District(2.3 milhas)
Memorial Park(2.3 milhas)
Lakewood Church(2.5 milhas)
Houston Arboretum and Nature Center(2.9 milhas)
Houston William Hobby Airport (HOU)(18.5 milhas)
Houston, Texas (EFD-Ellington Field)(28.8 milhas)
Serviço de lavandaria
Elevador
Centro de negócios
Funcionários multilingues
Cofre
Aluguer de bicicletas
Localização
2911 Sage Road, The Galleria, Houston, Texas, Estados Unidos
Westheimer Road (0.2 milhas)
The Galleria (0.3 milhas)
Richmond Avenue (0.4 milhas)
Gerald D. Hines Waterwall Park (0.5 milhas)
Williams Tower (0.5 milhas)
Ice at the Galleria (0.6 milhas)
Opções de quartos
5
Suite Premium, 1 cama king-size, acessível, micro-ondas (Mobility & Hearing)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 4
462 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
5
Suite, várias camas, micro-ondas (2 Rooms)
Detalhes do quarto
2 Camas De Casal
e 1 Sofá-Cama
Dormidas 6
462 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
6
Suite Premium, várias camas, micro-ondas, no canto (2 Rooms)
Detalhes do quarto
2 Camas De Casal
e 1 Sofá-Cama
Dormidas 6
462 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
4
Suite, várias camas, acessível, micro-ondas (Mobility)
Detalhes do quarto
2 Camas De Casal
e 1 Sofá-Cama
Dormidas 6
462 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
5
Suite, várias camas, micro-ondas, no canto (2 Rooms)
Detalhes do quarto
2 Camas De Casal
e 1 Sofá-Cama
Dormidas 6
462 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
6
Suite, 1 cama king-size e sofá-cama, micro-ondas (2 Rooms)
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 4
462 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
6
Suite, 1 cama king-size e sofá-cama, micro-ondas (Mobility, Roll-in Shower)
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 4
462 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
5
Suite, 1 cama king-size e sofá-cama, adaptado para pessoas com dificuldades de mobilidade (Mobility)
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 4
462 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
6
Suite Premium, 2 camas de casal, micro-ondas (2 Rooms)
Detalhes do quarto
2 Camas De Casal
Dormidas 6
462 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
6
Suite Premium, 1 cama king-size, micro-ondas (2 Rooms)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 4
462 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
Avaliações dos hóspedes sobre Embassy Suites by Hilton Houston Near the Galleria
7.6
Bom
Com base em 1.006 avaliações verificadas
Quem se hospeda aqui?
Negócios
31%
Casal
15%
Família
42%
Grupos
6%
Individual
3%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
As avaliações do Embassy Suites by Hilton Houston Near the Galleria destacam a simpatia da equipe e a localização conveniente, com fácil acesso a pé a diversos locais, mas também apontam problemas recorrentes de manutenção – especialmente elevadores com funcionamento irregular – além de instalações antigas, condições inconsistentes nos quartos e problemas frequentes com a piscina e a hidromassagem.
Saiba maisIsto foi útil?
O que pensam os hóspedes
As avaliações do Embassy Suites by Hilton Houston Near the Galleria destacam a simpatia da equipe e a localização conveniente, com fácil acesso a pé a diversos locais, mas também apontam problemas recorrentes de manutenção – especialmente elevadores com funcionamento irregular – além de instalações antigas, condições inconsistentes nos quartos e problemas frequentes com a piscina e a hidromassagem.
Diversos hóspedes relatam a necessidade de pagar pelo estacionamento e múltiplos relatos de arrombamentos de veículos, com segurança visível limitada. No lado positivo, o café da manhã feito sob encomenda, o coquetel de cortesia e as suítes espaçosas recebem elogios frequentes. No geral, espere uma localização conveniente com benefícios úteis, juntamente com uma infraestrutura envelhecida e possíveis inconvenientes.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Os elevadores frequentemente estão fora de serviço ou muito lentos, e a piscina coberta/hidromassagem geralmente estão fechadas ou em más condições (vazamentos, ferrugem, água fria ou turva). O estacionamento pago é comum, com vários relatos de arrombamentos de veículos; o bar e o coquetel de cortesia são apreciados.
Avaliações dos hóspedes relacionadas
4
john
12 de ago. de 2025
·
A estadia foi de 1 noite
Elevator barely works
Elevator barely works
8
Jeron
2 de set. de 2025
·
A estadia foi de 3 noites
Hotel room was clean and the staff was accommodating. The main problem I had was the elevator. I stayed at this hotel 9 months ago and they stated the elevator was being repaired. It still has not! There is only 1 elevator that is very slow and the doors get stuck when attempting to open. It literally takes 10+ minutes to get up or down. Unfortunately you can take the stair because there is no access from the 1st floor! That is a shame and ridiculous that a hotel of this stature has this problem. 6 floor hotel with only one working elevator really!
Hotel room was clean and the staff was accommodating. The main problem I had was the elevator. I stayed at this hotel 9 months ago and they stated the elevator was being repaired. It still has not! There is only 1 elevator that is very slow and the doors get stuck when attempting to open. It literally takes 10+ minutes to get up or down. Unfortunately you can take the stair because there is no access from the 1st floor! That is a shame and ridiculous that a hotel of this stature has this problem. 6 floor hotel with only one working elevator really!
8
Christopher
11 de ago. de 2025
·
A estadia foi de 3 noites
Breakfast is great room clean bed amazing I was a great steak. It was just a few things like the cooling down hot tub. I’m not working properly. That could’ve been fixed. Other than that. Everything was great. Of the elevators were a little funky took forever for the door to open at one point in time we had to pry it open.
Breakfast is great room clean bed amazing I was a great steak. It was just a few things like the cooling down hot tub. I’m not working properly. That could’ve been fixed. Other than that. Everything was great. Of the elevators were a little funky took forever for the door to open at one point in time we had to pry it open.
4
Caroline
18 de mar. de 2025
·
A estadia foi de 4 noites
Beware! They have a continuous problem with people breaking into cars at this property. We recently stayed here with our friends and unfortunately their car got broken into. The staff also denied that this happens routinely and even lied about it. Turns out this also happened to another couple 2 days prior. Although they have a security guard it was mentioned his hours were recently cut. This provided an inconvenience getting the car fixed and the window was not paid for by the hotel being it is an insecure lot. We were impressed how the manager dealt with it, but in general this property needs a total makeover. The rooms are really run down with head boards scratched, rust in the showers and doors chipped. In addition we found a used condom by the elevators which were broken more than once during our stay. I typically don’t write reviews but this a bad experience overall. The location is amazing being next to the galleria and with a secure parking lot or paid security guard and some updates could be better.
Beware! They have a continuous problem with people breaking into cars at this property. We recently stayed here with our friends and unfortunately their car got broken into. The staff also denied that this happens routinely and even lied about it. Turns out this also happened to another couple 2 days prior. Although they have a security guard it was mentioned his hours were recently cut. This provided an inconvenience getting the car fixed and the window was not paid for by the hotel being it is an insecure lot. We were impressed how the manager dealt with it, but in general this property needs a total makeover. The rooms are really run down with head boards scratched, rust in the showers and doors chipped. In addition we found a used condom by the elevators which were broken more than once during our stay. I typically don’t write reviews but this a bad experience overall. The location is amazing being next to the galleria and with a secure parking lot or paid security guard and some updates could be better.
8
gerad
28 de set. de 2025
·
A estadia foi de 1 noite
Everything wasalmost perfect about this property including staff and location but the property itself wasnt great. Tge gym had a water leak, the pool ceiling is rusting and falling apart with water dripping in the pool, and the ladt thing i noticed was the elevator, we almost got stuck in, it took literally about a minute to start moving after pushing the open door button then closing it. The lobby was beautiful and breakfast was great, would stay again but a shame for the other issues.
Everything wasalmost perfect about this property including staff and location but the property itself wasnt great. Tge gym had a water leak, the pool ceiling is rusting and falling apart with water dripping in the pool, and the ladt thing i noticed was the elevator, we almost got stuck in, it took literally about a minute to start moving after pushing the open door button then closing it. The lobby was beautiful and breakfast was great, would stay again but a shame for the other issues.
4
MIKE
15 de dez. de 2025
·
A estadia foi de 2 noites
So booked the room and say the charge that would be owed at the property as normal. And I assumed there would be a refundable deposits for any consumables and such. How ever they changed me $35 a night to park in there parking spaces and then tax and fees for that what a joke and a rip off I am Hardly getting any of my deposit back and on top of that they had extremely rude guests that were very loud in the lobby area until 2 in the morning. Very disappointed
So booked the room and say the charge that would be owed at the property as normal. And I assumed there would be a refundable deposits for any consumables and such. How ever they changed me $35 a night to park in there parking spaces and then tax and fees for that what a joke and a rip off I am Hardly getting any of my deposit back and on top of that they had extremely rude guests that were very loud in the lobby area until 2 in the morning. Very disappointed
10
Ashley
1 de set. de 2025
·
A estadia foi de 1 noite
The pool and hot tub were old and rusted dripping water. The hot tub wasn’t working. The restroom rested The hotel looks rundown in important condition, but the staff is amazing
The pool and hot tub were old and rusted dripping water. The hot tub wasn’t working. The restroom rested The hotel looks rundown in important condition, but the staff is amazing
4
Airess
13 de abr. de 2024
·
A estadia foi de 5 noites
The elevators broke down twice during my stay. One point I had to use the stairs and when I checked out I had to use the freight elevator. The pool and hot tub looked questionable and had an out of order sign on the pool door. The indoor pool is it by I booked this particular hotel
The elevators broke down twice during my stay. One point I had to use the stairs and when I checked out I had to use the freight elevator. The pool and hot tub looked questionable and had an out of order sign on the pool door. The indoor pool is it by I booked this particular hotel
10
William
18 de fev. de 2025
·
A estadia foi de 1 noite
We love the happy hour specials and the excellent an outstanding buffet breakfast. Cook to order omelets The only thing I didn't like was the parking fee of $35 to stay at the hotel.
We love the happy hour specials and the excellent an outstanding buffet breakfast. Cook to order omelets The only thing I didn't like was the parking fee of $35 to stay at the hotel.
2
sikandar
11 de nov. de 2025
·
A estadia foi de 3 noites
Disappointing Experience at Embassy Suites by Hilton Houston Near the Galleria - 2911 Sage Road, Houston, TX, 77056 – Parking Security Falls Short I recently stayed at Embassy Suites by Hilton Houston Near the Galleria - 2911 Sage Road, Houston, TX, 77056 for 3 and paid for Premium Suite, 1 King Bed, Non Smoking (2 Rooms) and was overall pleased with the cleanliness of the room and the convenience of the location. However, my experience was marred by a serious security lapse in their paid parking lot, which has left me frustrated and out of pocket. Upon check-in, I inquired about the parking fee, as it’s not always standard for hotels. The front desk representative assured me that the charge covers private security patrols, emphasizing that this measure keeps vehicles safe on the premises and provides peace of mind for guests. Trusting this explanation, I opted for the paid parking and left my rental truck there overnight. To my dismay, the next morning I discovered that my truck had been broken into. Thieves had smashed a window and rifled through my belongings, causing damage and forcing me to file an insurance claim and disrupt my travel plans. Despite the promised on-site security, no one seemed to notice or intervene during the incident, which occurred right in their lot. When I reported this to the front desk, the response was sympathetic but lacked any meaningful resolution or compensation beyond basic incident reporting. It’s concerning that guests are charged extra
Disappointing Experience at Embassy Suites by Hilton Houston Near the Galleria - 2911 Sage Road, Houston, TX, 77056 – Parking Security Falls Short I recently stayed at Embassy Suites by Hilton Houston Near the Galleria - 2911 Sage Road, Houston, TX, 77056 for 3 and paid for Premium Suite, 1 King Bed, Non Smoking (2 Rooms) and was overall pleased with the cleanliness of the room and the convenience of the location. However, my experience was marred by a serious security lapse in their paid parking lot, which has left me frustrated and out of pocket. Upon check-in, I inquired about the parking fee, as it’s not always standard for hotels. The front desk representative assured me that the charge covers private security patrols, emphasizing that this measure keeps vehicles safe on the premises and provides peace of mind for guests. Trusting this explanation, I opted for the paid parking and left my rental truck there overnight. To my dismay, the next morning I discovered that my truck had been broken into. Thieves had smashed a window and rifled through my belongings, causing damage and forcing me to file an insurance claim and disrupt my travel plans. Despite the promised on-site security, no one seemed to notice or intervene during the incident, which occurred right in their lot. When I reported this to the front desk, the response was sympathetic but lacked any meaningful resolution or compensation beyond basic incident reporting. It’s concerning that guests are charged extra
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
As opiniões são mistas: alguns hóspedes acham os quartos limpos, enquanto muitos notam móveis manchados ou desgastados, odores de mofo ou esgoto, mofo, pragas e manutenção inconsistente nos banheiros e áreas da piscina.
Avaliações dos hóspedes relacionadas
2
Kayla
2 de set. de 2025
·
A estadia foi de 5 noites
So, not that it was an issue but no where did Expedia state that there was a $500 deposit on the room. Then as we got into the room there was a foul smell as soon as we walked in, and blood on the sheets and not just the bed on the couch on the towels and on sofa bed. The young man working said i wasn’t allowed to get a new set of sheets for the 2 beds because the house cleaning wasn’t there. He really didn’t seem to care much, Blood is a biohazard…point blank it should’ve been solved then, however there was a very nice young lady working the next day and she switched us rooms which i really appreciated, i believe it started with a C. But when we moved rooms we were charged a smoking fee, I went down there and told her we do not smoke and that the only things that cause steam or smoke is my girlfriends straightener/ curler and our steamer. I still have yet to get my refund on the fee. there is only one elevator for the 6 floors and it’s maybe 6ft wide. As i do appreciate the young lady’s help i do not believe i will be returning to any embassy suits ever as I overheard the other guests stating as well in the elevator.
So, not that it was an issue but no where did Expedia state that there was a $500 deposit on the room. Then as we got into the room there was a foul smell as soon as we walked in, and blood on the sheets and not just the bed on the couch on the towels and on sofa bed. The young man working said i wasn’t allowed to get a new set of sheets for the 2 beds because the house cleaning wasn’t there. He really didn’t seem to care much, Blood is a biohazard…point blank it should’ve been solved then, however there was a very nice young lady working the next day and she switched us rooms which i really appreciated, i believe it started with a C. But when we moved rooms we were charged a smoking fee, I went down there and told her we do not smoke and that the only things that cause steam or smoke is my girlfriends straightener/ curler and our steamer. I still have yet to get my refund on the fee. there is only one elevator for the 6 floors and it’s maybe 6ft wide. As i do appreciate the young lady’s help i do not believe i will be returning to any embassy suits ever as I overheard the other guests stating as well in the elevator.
4
Euphemia
16 de nov. de 2024
·
A estadia foi de 2 noites
Roaches, Roaches, Roaches. I reported where the insects were in the room at Front Desk, they claimed that Mgr (Zach Erdman) would call me back to discuss my issue but he didn't bother. The piping fabric around sofa and chair was ripped-open, the Leather-like Headboard was peeling. There were dishes full of food left on garden floor ledge for days!! I paid nearly $500 for 2-nights to have to leave my LV luggage in garage for few days for fear of brining roaches home!
Roaches, Roaches, Roaches. I reported where the insects were in the room at Front Desk, they claimed that Mgr (Zach Erdman) would call me back to discuss my issue but he didn't bother. The piping fabric around sofa and chair was ripped-open, the Leather-like Headboard was peeling. There were dishes full of food left on garden floor ledge for days!! I paid nearly $500 for 2-nights to have to leave my LV luggage in garage for few days for fear of brining roaches home!
8
Tamara
19 de jan. de 2025
·
A estadia foi de 1 noite
Pool wasn’t clean
Pool wasn’t clean
2
Stacy
30 de dez. de 2022
·
A estadia foi de 19.355 noites
This Embassy Suites is disgusting and short-staffed. First, they didn’t have the room available that we paid for in advance. Then, our room was so hot. We had to call and have them switch wiring from heating to cooling. There was poop on our shower curtain and the hot tub had things floating in it. Not to mention the color was very off and they had holes in the ceiling with sprinklers hanging out of. The breakfast food was covered in gnats and they only had coffee or milk to drink.
This Embassy Suites is disgusting and short-staffed. First, they didn’t have the room available that we paid for in advance. Then, our room was so hot. We had to call and have them switch wiring from heating to cooling. There was poop on our shower curtain and the hot tub had things floating in it. Not to mention the color was very off and they had holes in the ceiling with sprinklers hanging out of. The breakfast food was covered in gnats and they only had coffee or milk to drink.
2
Morris
27 de abr. de 2025
·
A estadia foi de 4 noites
Room had roaches and was musty
Room had roaches and was musty
8
Tomareo
2 de mai. de 2025
·
A estadia foi de 1 noite
Our room reeked of mildew & was very cold when it was a 60 degreeday. Its was cold Best part was free breakfast
Our room reeked of mildew & was very cold when it was a 60 degreeday. Its was cold Best part was free breakfast
8
Magdalena
5 de jan. de 2025
·
A estadia foi de 6 noites
Comfortable hotel, rooms are spacious. Breakfast is convenient with good choices. Hotel is dated and needs a deep clean. Room cleaning was terrible, was just putting out towels and making beds. In the six days we were there never vacuumed our room, had to ask for trash to be emptied. Bathroom never wiped or floors cleaned. Never had bedding changed. Even though we requested it at reception on day 4. Servicing of our two rooms was very bad, i did request a full service daily as per instruction from reception but still not carried out. Hotel could be better if they just address the cleaniness. Pool and hot tub was great but again old towels and rubbish laying around from night before every morning and not cleaned.
Comfortable hotel, rooms are spacious. Breakfast is convenient with good choices. Hotel is dated and needs a deep clean. Room cleaning was terrible, was just putting out towels and making beds. In the six days we were there never vacuumed our room, had to ask for trash to be emptied. Bathroom never wiped or floors cleaned. Never had bedding changed. Even though we requested it at reception on day 4. Servicing of our two rooms was very bad, i did request a full service daily as per instruction from reception but still not carried out. Hotel could be better if they just address the cleaniness. Pool and hot tub was great but again old towels and rubbish laying around from night before every morning and not cleaned.
4
Trenecia
5 de jan. de 2024
·
A estadia foi de 1 noite
Check in was ok. The room was not up to par. The bathroom was dirty toilet seat was definitely not cleaned and looked like it had been set on fire. The sheets had stains. The head board looked like it was burned and scratched up. I just slept on the sofa. Called the front desk lady her response was I am here by myself. Horrible experience really was a 1 star
Check in was ok. The room was not up to par. The bathroom was dirty toilet seat was definitely not cleaned and looked like it had been set on fire. The sheets had stains. The head board looked like it was burned and scratched up. I just slept on the sofa. Called the front desk lady her response was I am here by myself. Horrible experience really was a 1 star
4
Michelle
11 de ago. de 2025
·
A estadia foi de 1 noite
There was black mind in and around our room. The hotel staff themself were very nice. But the hotel felt unclean and there was mold in multiple places.
There was black mind in and around our room. The hotel staff themself were very nice. But the hotel felt unclean and there was mold in multiple places.
6
Rocio
7 de nov. de 2024
·
A estadia foi de 1 noite
The rooms are run down. Restroom didn’t properly flush, old/dirty/broken mattress, ugly ripped headboard, dated carpet, outlets didn’t work, only one elevator works, aircon wasn’t cooling, pool area looked gross. No swans.
The rooms are run down. Restroom didn’t properly flush, old/dirty/broken mattress, ugly ripped headboard, dated carpet, outlets didn’t work, only one elevator works, aircon wasn’t cooling, pool area looked gross. No swans.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
As suítes são espaçosas, mas a decoração é antiquada e problemas de manutenção são comuns, incluindo problemas com o sistema de aquecimento e ar condicionado e água quente ou pressão inconsistentes, além de colchões/sofás-cama desgastados e tomadas soltas. A qualidade do Wi-Fi pode ser muito lenta.
Avaliações dos hóspedes relacionadas
8
Escolastico
11 de set. de 2023
·
A estadia foi de 6 noites
Only internet was no good
Only internet was no good
6
Desmer
11 de set. de 2023
·
A estadia foi de 3 noites
Amazing staff, but honestly, the worst internet I've ever experienced at a hotel property. I missed submitting an assignment because I couldn't watch video lectures. Internet was truly horrible.
Amazing staff, but honestly, the worst internet I've ever experienced at a hotel property. I missed submitting an assignment because I couldn't watch video lectures. Internet was truly horrible.
6
Michael
20 de mar. de 2025
·
A estadia foi de 3 noites
I remember staying at Embassy Suites on family vacations when I was younger. It was a treat for us to stay at an Embassy. The breakfasts, back then, were amazing. Buffet style, fresh fruit and veggies, delicious food. Returning now, the hotel looks the same as back in the 90s when I traveled as a kid. The hotel has not gone through much updating. The breakfast had also changed. Yes, they still had an omelette station but the rest of the breakfast area looked like a La Quinta continental breakfast.
I remember staying at Embassy Suites on family vacations when I was younger. It was a treat for us to stay at an Embassy. The breakfasts, back then, were amazing. Buffet style, fresh fruit and veggies, delicious food. Returning now, the hotel looks the same as back in the 90s when I traveled as a kid. The hotel has not gone through much updating. The breakfast had also changed. Yes, they still had an omelette station but the rest of the breakfast area looked like a La Quinta continental breakfast.
10
Manuel
18 de jun. de 2025
·
A estadia foi de 1 noite
Rooms were spacious and clean. Check in was fast and staff was friendly. Understandably, wear and tear, the elevators were not operating correctly. Other than the elevators, the stay was great.
Rooms were spacious and clean. Check in was fast and staff was friendly. Understandably, wear and tear, the elevators were not operating correctly. Other than the elevators, the stay was great.
6
Mylex
31 de out. de 2024
·
A estadia foi de 1 noite
The elevator is so slow and only one is working. The convertible bed is hard and a lot of stain
The elevator is so slow and only one is working. The convertible bed is hard and a lot of stain
6
Scott
31 de out. de 2025
·
A estadia foi de 3 noites
While everything is excellent, just two things have affected my stay a bit more—no hot-water shower during my 3-day trip, and only one elevator is running.
While everything is excellent, just two things have affected my stay a bit more—no hot-water shower during my 3-day trip, and only one elevator is running.
10
Rayna
28 de fev. de 2025
·
A estadia foi de 2 noites
Lobby and dining area was wonderful but the room itself was lacking maintenance. Walls needed repainting, bathroom grout moldy, and the wood on the headboards of both beds had deep discolored grooves (deep scuffed looked almost like someone tried to carve in the wood), and the desk chair was even missing one wheel so sat crooked.
Lobby and dining area was wonderful but the room itself was lacking maintenance. Walls needed repainting, bathroom grout moldy, and the wood on the headboards of both beds had deep discolored grooves (deep scuffed looked almost like someone tried to carve in the wood), and the desk chair was even missing one wheel so sat crooked.
4
Joseph
25 de set. de 2025
·
A estadia foi de 1 noite
I walked into my room and it was 60 degrees. I tried turning up the temperature on the thermostat, but it seemed to make it worse. I called the front desk and they sent someone. He identified that a switch was stuck and fixed it, or so I thought. After thirty minutes it still wasn't a comfortable temperature, so I moved the thermostat to 76 degrees. It started to get colder again so I shut it down and slept in athletic pants and a pullover. Also, most of the outlets did not work in the room. In addition, the bottom of the bathroom door was rotted out. I won't stay there again.
I walked into my room and it was 60 degrees. I tried turning up the temperature on the thermostat, but it seemed to make it worse. I called the front desk and they sent someone. He identified that a switch was stuck and fixed it, or so I thought. After thirty minutes it still wasn't a comfortable temperature, so I moved the thermostat to 76 degrees. It started to get colder again so I shut it down and slept in athletic pants and a pullover. Also, most of the outlets did not work in the room. In addition, the bottom of the bathroom door was rotted out. I won't stay there again.
6
Farooq
23 de ago. de 2025
·
A estadia foi de 4 noites
The AC was not working on the last night for the whole hotel which degraded the experience
The AC was not working on the last night for the whole hotel which degraded the experience
6
Syed
18 de dez. de 2023
·
A estadia foi de 3 noites
A/C cooling system very inefficient. Room temperature remains high inspite setting it low
A/C cooling system very inefficient. Room temperature remains high inspite setting it low
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
Muitos hóspedes elogiam a simpatia e a presteza da equipe da recepção e do bar, o check-in antecipado e a capacidade de resposta; no entanto, também há relatos de falta de pessoal, check-in lento, falhas na limpeza e interações ocasionais rudes ou pouco prestativas.
Avaliações dos hóspedes relacionadas
4
María Eugenia
6 de abr. de 2025
·
A estadia foi de 1 noite
We had a terrible experience at this hotel. We arrived around 10 PM after a long day, only to find that the room was not made up or cleaned. The bed was unmade, there were dirty towels on the floor, and the overall state of the room was just unacceptable. When I approached the front desk to address the issue, the staff was incredibly rude and unhelpful. Instead of apologizing or offering a solution, they seemed annoyed by my concerns
We had a terrible experience at this hotel. We arrived around 10 PM after a long day, only to find that the room was not made up or cleaned. The bed was unmade, there were dirty towels on the floor, and the overall state of the room was just unacceptable. When I approached the front desk to address the issue, the staff was incredibly rude and unhelpful. Instead of apologizing or offering a solution, they seemed annoyed by my concerns
4
Tisha
21 de fev. de 2025
·
A estadia foi de 4 noites
I was very upset because we was supposed to arrive on a wednesday but due to the weather we could not make it until the next day. I reached out to the hotel to let them know the situation. They told me it’s not their fault that i could not make it out there on the day of check in due to a winter storm. My flight got changed to the next day.Mind you i paid for the room in advance so i just dont understand. They made me pay for the room again. They had cancelled my reservations. I will never book with them again. The customer service was bad and the manager did not care at ALL. That was not my fault at all that the winter storm had to happen..
I was very upset because we was supposed to arrive on a wednesday but due to the weather we could not make it until the next day. I reached out to the hotel to let them know the situation. They told me it’s not their fault that i could not make it out there on the day of check in due to a winter storm. My flight got changed to the next day.Mind you i paid for the room in advance so i just dont understand. They made me pay for the room again. They had cancelled my reservations. I will never book with them again. The customer service was bad and the manager did not care at ALL. That was not my fault at all that the winter storm had to happen..
2
JESSICA
26 de mar. de 2025
·
A estadia foi de 2 noites
The worst customer service ever experienced. This hotel does not honor reservations made through third parties leaving my family of 5 without a room. Our double room was given away before we arrived. We were given a king room and told to have one of our children sleep on the floor. This room did not have bedding for the sofa bed and took over an hour to get bedding. We were told this night would be comped and it was not. The breakfast buffet is poor at best. The food is never refilled in the morning resulting in my family missing breakfast. This hotel needs some upgrades. The headboards are missing vinyl and the lamps are damaged. There was no toilet paper in the women's bathroom downstairs the entire stay. The bartender was the only bright spot in our stay at this Embassy Suites. We only stay at Embassy Suites so this whole experience was a disappointment. Matthew at the front desk was a total jerk. He refused to let us speak to a manager. Their front desk is understaffed greatly. We weren't the only guests without a room either.
The worst customer service ever experienced. This hotel does not honor reservations made through third parties leaving my family of 5 without a room. Our double room was given away before we arrived. We were given a king room and told to have one of our children sleep on the floor. This room did not have bedding for the sofa bed and took over an hour to get bedding. We were told this night would be comped and it was not. The breakfast buffet is poor at best. The food is never refilled in the morning resulting in my family missing breakfast. This hotel needs some upgrades. The headboards are missing vinyl and the lamps are damaged. There was no toilet paper in the women's bathroom downstairs the entire stay. The bartender was the only bright spot in our stay at this Embassy Suites. We only stay at Embassy Suites so this whole experience was a disappointment. Matthew at the front desk was a total jerk. He refused to let us speak to a manager. Their front desk is understaffed greatly. We weren't the only guests without a room either.
10
Stanley
5 de set. de 2025
·
A estadia foi de 2 noites
Service is top tier
Service is top tier
6
TriKina
29 de dez. de 2025
·
A estadia foi de 4 noites
Our stay was honestly a mixed experience, and Cydney at the front desk was by far the best part of it. From the moment she checked us in, she was warm, professional, and genuinely welcoming. Her customer service made a big difference and deserves recognition. We specifically chose Embassy Suites because of the indoor pool, which was meant to be a main source of entertainment for my son. Unfortunately, we were very disappointed to find out upon arrival that the pool was out of order. That was a major letdown. On a positive note, the gym was open and functioning, which was appreciated. There were a few other issues during our stay. The elevator was extremely slow, and the shower water pressure was not good at all, which made for a less comfortable experience. Overall, the hotel itself fell short of expectations, but Cydney’s outstanding service truly stood out and helped soften the disappointment. She was absolutely the highlight of our stay.
Our stay was honestly a mixed experience, and Cydney at the front desk was by far the best part of it. From the moment she checked us in, she was warm, professional, and genuinely welcoming. Her customer service made a big difference and deserves recognition. We specifically chose Embassy Suites because of the indoor pool, which was meant to be a main source of entertainment for my son. Unfortunately, we were very disappointed to find out upon arrival that the pool was out of order. That was a major letdown. On a positive note, the gym was open and functioning, which was appreciated. There were a few other issues during our stay. The elevator was extremely slow, and the shower water pressure was not good at all, which made for a less comfortable experience. Overall, the hotel itself fell short of expectations, but Cydney’s outstanding service truly stood out and helped soften the disappointment. She was absolutely the highlight of our stay.
2
Rodney
4 de mar. de 2025
·
A estadia foi de 2 noites
I will never stay at Embassy Suites again. The staff was very unprofessional and didn't care.
I will never stay at Embassy Suites again. The staff was very unprofessional and didn't care.
10
Clara
18 de set. de 2025
·
A estadia foi de 3 noites
Great location, Karen at the bar was great!
Great location, Karen at the bar was great!
10
Raul
17 de set. de 2025
·
A estadia foi de 1 noite
Great location and helpful and kind staff
Great location and helpful and kind staff
8
Attache
5 de set. de 2023
·
A estadia foi de 1 noite
I would like to give a glowing report for Nick. He is an AMAZING manager. He went above and beyond to make my stay enjoyable. He is truly an example of what it means to strive for exceptional customer service.
I would like to give a glowing report for Nick. He is an AMAZING manager. He went above and beyond to make my stay enjoyable. He is truly an example of what it means to strive for exceptional customer service.
8
Martha
17 de jul. de 2024
·
A estadia foi de 3 noites
We stayed here one night during Hurricane Beryl. During the day, it seems pretty safe. At night, we saw lots of shady characters in and around the parking lot. I had a horrible time trying to reach the front desk to confirm my reservation. No one would ever answer the phone. They were overwhelmed due to the hurricane. I want to give a shout out to the night manager. He went above and beyond accommodating us and making us feel welcome. He was patient and kind. Thank you!!!
We stayed here one night during Hurricane Beryl. During the day, it seems pretty safe. At night, we saw lots of shady characters in and around the parking lot. I had a horrible time trying to reach the front desk to confirm my reservation. No one would ever answer the phone. They were overwhelmed due to the hurricane. I want to give a shout out to the night manager. He went above and beyond accommodating us and making us feel welcome. He was patient and kind. Thank you!!!
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Base conveniente, com fácil acesso a pé ao The Galleria e a restaurantes. Alguns hóspedes relataram que as áreas de estacionamento parecem menos seguras à noite.
Avaliações dos hóspedes relacionadas
10
Annmaree
29 de abr. de 2025
·
A estadia foi de 2 noites
I recently stayed at the Embassy Suites near the Galleria in Houston and had a fantastic experience. The room was exceptionally clean and very comfortable, making it easy to relax after a busy day. The overall atmosphere of the hotel was warm and inviting, and the staff made us feel welcome from the moment we arrived. The location is perfect — just a short walk to the Galleria, which made shopping trips super convenient. One of the highlights of our stay was the bar and breakfast area. The breakfast was fresh and delicious with a wide variety of options, and the bar in the evening offered a great place to unwind. I would definitely recommend this hotel to anyone looking for a comfortable and well-located place to stay in Houston!
I recently stayed at the Embassy Suites near the Galleria in Houston and had a fantastic experience. The room was exceptionally clean and very comfortable, making it easy to relax after a busy day. The overall atmosphere of the hotel was warm and inviting, and the staff made us feel welcome from the moment we arrived. The location is perfect — just a short walk to the Galleria, which made shopping trips super convenient. One of the highlights of our stay was the bar and breakfast area. The breakfast was fresh and delicious with a wide variety of options, and the bar in the evening offered a great place to unwind. I would definitely recommend this hotel to anyone looking for a comfortable and well-located place to stay in Houston!
10
Chandra
3 de jun. de 2025
·
A estadia foi de 2 noites
Great quality and good location. A 5 minute walk to the Galleria mall.
Great quality and good location. A 5 minute walk to the Galleria mall.
10
Shawn
30 de mai. de 2023
·
A estadia foi de 4 noites
Great location
Great location
10
Gordon
23 de set. de 2025
·
A estadia foi de 2 noites
Excellent room size and great breakfast option to start your day. And of course, walking distance to the Galleria!
Excellent room size and great breakfast option to start your day. And of course, walking distance to the Galleria!
10
elizabeth
16 de nov. de 2025
·
A estadia foi de 1 noite
Very nice suite, comfortable bed, good WiFi, great location for shopping & dining.
Very nice suite, comfortable bed, good WiFi, great location for shopping & dining.
8
Luceidi
15 de jun. de 2025
·
A estadia foi de 2 noites
Is a very nice hotel and a very good location everything is close and convenient 😃
Is a very nice hotel and a very good location everything is close and convenient 😃
8
Monica
20 de abr. de 2025
·
A estadia foi de 3 noites
Nice and quiet area, could walk to places for dinner.
Nice and quiet area, could walk to places for dinner.
10
Diana
13 de set. de 2025
·
A estadia foi de 1 noite
Staff was very nice and the area was just 2 blocks away from "La Galeria"
Staff was very nice and the area was just 2 blocks away from "La Galeria"
2
sikandar
11 de nov. de 2025
·
A estadia foi de 3 noites
Disappointing Experience at Embassy Suites by Hilton Houston Near the Galleria - 2911 Sage Road, Houston, TX, 77056 – Parking Security Falls Short I recently stayed at Embassy Suites by Hilton Houston Near the Galleria - 2911 Sage Road, Houston, TX, 77056 for 3 and paid for Premium Suite, 1 King Bed, Non Smoking (2 Rooms) and was overall pleased with the cleanliness of the room and the convenience of the location. However, my experience was marred by a serious security lapse in their paid parking lot, which has left me frustrated and out of pocket. Upon check-in, I inquired about the parking fee, as it’s not always standard for hotels. The front desk representative assured me that the charge covers private security patrols, emphasizing that this measure keeps vehicles safe on the premises and provides peace of mind for guests. Trusting this explanation, I opted for the paid parking and left my rental truck there overnight. To my dismay, the next morning I discovered that my truck had been broken into. Thieves had smashed a window and rifled through my belongings, causing damage and forcing me to file an insurance claim and disrupt my travel plans. Despite the promised on-site security, no one seemed to notice or intervene during the incident, which occurred right in their lot. When I reported this to the front desk, the response was sympathetic but lacked any meaningful resolution or compensation beyond basic incident reporting. It’s concerning that guests are charged extra
Disappointing Experience at Embassy Suites by Hilton Houston Near the Galleria - 2911 Sage Road, Houston, TX, 77056 – Parking Security Falls Short I recently stayed at Embassy Suites by Hilton Houston Near the Galleria - 2911 Sage Road, Houston, TX, 77056 for 3 and paid for Premium Suite, 1 King Bed, Non Smoking (2 Rooms) and was overall pleased with the cleanliness of the room and the convenience of the location. However, my experience was marred by a serious security lapse in their paid parking lot, which has left me frustrated and out of pocket. Upon check-in, I inquired about the parking fee, as it’s not always standard for hotels. The front desk representative assured me that the charge covers private security patrols, emphasizing that this measure keeps vehicles safe on the premises and provides peace of mind for guests. Trusting this explanation, I opted for the paid parking and left my rental truck there overnight. To my dismay, the next morning I discovered that my truck had been broken into. Thieves had smashed a window and rifled through my belongings, causing damage and forcing me to file an insurance claim and disrupt my travel plans. Despite the promised on-site security, no one seemed to notice or intervene during the incident, which occurred right in their lot. When I reported this to the front desk, the response was sympathetic but lacked any meaningful resolution or compensation beyond basic incident reporting. It’s concerning that guests are charged extra
8
Martha
17 de jul. de 2024
·
A estadia foi de 3 noites
We stayed here one night during Hurricane Beryl. During the day, it seems pretty safe. At night, we saw lots of shady characters in and around the parking lot. I had a horrible time trying to reach the front desk to confirm my reservation. No one would ever answer the phone. They were overwhelmed due to the hurricane. I want to give a shout out to the night manager. He went above and beyond accommodating us and making us feel welcome. He was patient and kind. Thank you!!!
We stayed here one night during Hurricane Beryl. During the day, it seems pretty safe. At night, we saw lots of shady characters in and around the parking lot. I had a horrible time trying to reach the front desk to confirm my reservation. No one would ever answer the phone. They were overwhelmed due to the hurricane. I want to give a shout out to the night manager. He went above and beyond accommodating us and making us feel welcome. He was patient and kind. Thank you!!!
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
O café da manhã costuma receber elogios – especialmente os omeletes feitos sob encomenda – e o coquetel de cortesia com bebidas/lanches é um ponto positivo, embora várias avaliações mencionem variedade limitada, itens frios ou áreas desordenadas às vezes.
Avaliações dos hóspedes relacionadas
8
Sarah
28 de abr. de 2025
·
A estadia foi de 1 noite
Check in was a little long due to only one person working. The young man working was excellent he just needed some assistance. Complimentary breakfast was excellent.
Check in was a little long due to only one person working. The young man working was excellent he just needed some assistance. Complimentary breakfast was excellent.
6
Jody Lynn
17 de nov. de 2024
·
A estadia foi de 2 noites
Hotel was some what clean but needs to be updated, little run down. The breakfast was awful! The food was cold and the selection was not great. Other than that our stay was good!
Hotel was some what clean but needs to be updated, little run down. The breakfast was awful! The food was cold and the selection was not great. Other than that our stay was good!
10
PAMELA
19 de jun. de 2025
·
A estadia foi de 1 noite
I love the free managers reception, I love the free breakfast which has a lot of options to choose from. Thank you so much! I really appreciate y’all!
I love the free managers reception, I love the free breakfast which has a lot of options to choose from. Thank you so much! I really appreciate y’all!
6
Michael
20 de mar. de 2025
·
A estadia foi de 3 noites
I remember staying at Embassy Suites on family vacations when I was younger. It was a treat for us to stay at an Embassy. The breakfasts, back then, were amazing. Buffet style, fresh fruit and veggies, delicious food. Returning now, the hotel looks the same as back in the 90s when I traveled as a kid. The hotel has not gone through much updating. The breakfast had also changed. Yes, they still had an omelette station but the rest of the breakfast area looked like a La Quinta continental breakfast.
I remember staying at Embassy Suites on family vacations when I was younger. It was a treat for us to stay at an Embassy. The breakfasts, back then, were amazing. Buffet style, fresh fruit and veggies, delicious food. Returning now, the hotel looks the same as back in the 90s when I traveled as a kid. The hotel has not gone through much updating. The breakfast had also changed. Yes, they still had an omelette station but the rest of the breakfast area looked like a La Quinta continental breakfast.
10
Crystal
22 de jun. de 2024
·
A estadia foi de 3 noites
I would stay here again the breakfast omelette was amazing they also had free little snacks around 5:00. The room was spacious and very clean. I loved how how the rooms were set up around like a square looking up at all the rooms. The lobby area was super comfy. The pool was sorta cold but the hot tub was great i just didnt like the big drop down from the last step to the bottom.
I would stay here again the breakfast omelette was amazing they also had free little snacks around 5:00. The room was spacious and very clean. I loved how how the rooms were set up around like a square looking up at all the rooms. The lobby area was super comfy. The pool was sorta cold but the hot tub was great i just didnt like the big drop down from the last step to the bottom.
6
Aurora
17 de mai. de 2025
·
A estadia foi de 2 noites
I always try to stay at embassy suites when it is possible - this hotel definitely needed some updates. The shower was old, and the paint inside needed work. The happy hour was very limited as well. Although front desk was always super nice and had toothpaste ready for me since I forgot to pack mine.
I always try to stay at embassy suites when it is possible - this hotel definitely needed some updates. The shower was old, and the paint inside needed work. The happy hour was very limited as well. Although front desk was always super nice and had toothpaste ready for me since I forgot to pack mine.
10
Gordon
24 de ago. de 2025
·
A estadia foi de 1 noite
Great breakfast including an omelette!! Conveniently close to the Galleria for shopping or just hanging out!!
Great breakfast including an omelette!! Conveniently close to the Galleria for shopping or just hanging out!!
10
Juan
14 de set. de 2025
·
A estadia foi de 1 noite
Staying here was an absolute treat, and I'd recommend it to anyone! The place had such a fantastic spot, making it easy to get around and explore. Plus, the staff were incredibly welcoming and always ready to help with a smile. To top it off, their breakfast was delicious and the perfect way to start the day.
Staying here was an absolute treat, and I'd recommend it to anyone! The place had such a fantastic spot, making it easy to get around and explore. Plus, the staff were incredibly welcoming and always ready to help with a smile. To top it off, their breakfast was delicious and the perfect way to start the day.
4
Linh
1 de abr. de 2025
·
A estadia foi de 3 noites
I booked and paid room at this hotel for 3 nights. Upon arrival, I was told they don’t have a room for me. They said the hotel was overbooked and I need to find somewhere else to stay for the first night. They would have my room for the next 2 nights. During my next 2 nights stay, the pool area was dirty and water was icy cold. We called housekeeping to request additional towels and blankets. That never came. We had to went down the receptionist to ask for them. Breakfast area was dirty and food was cold. Overall, it was a very unpleasant experience
I booked and paid room at this hotel for 3 nights. Upon arrival, I was told they don’t have a room for me. They said the hotel was overbooked and I need to find somewhere else to stay for the first night. They would have my room for the next 2 nights. During my next 2 nights stay, the pool area was dirty and water was icy cold. We called housekeeping to request additional towels and blankets. That never came. We had to went down the receptionist to ask for them. Breakfast area was dirty and food was cold. Overall, it was a very unpleasant experience
8
Arthur
25 de jun. de 2025
·
A estadia foi de 1 noite
Breakfast
Breakfast
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
8
ANA CARLA
27 de set. de 2025
·
A estadia foi de 2 noites
O hotel era bem próximo do shopping Galleria. A cama era bem confortável, quarto limpo e café da manhã bom. Tinha água e café à vontade o dia inteiro. O único ponto ruim foi a taxa de US$100 por noite de "incidental fee" bloqueada no cartão de crédito, que não estava informada em nenhum lugar quando fiz a reserva.
O hotel era bem próximo do shopping Galleria. A cama era bem confortável, quarto limpo e café da manhã bom. Tinha água e café à vontade o dia inteiro. O único ponto ruim foi a taxa de US$100 por noite de "incidental fee" bloqueada no cartão de crédito, que não estava informada em nenhum lugar quando fiz a reserva.
4
Donald
semana passada
·
A estadia foi de 1 noite
Hotel still under construction elevators don’t work. Staff was incredibly rude.
Hotel still under construction elevators don’t work. Staff was incredibly rude.
2
Martha
há 2 semanas
·
A estadia foi de 1 noite
I had high expectations for a hotel under embassy suites title and near the galleria. To begin with, there was terrible construction as you enter the lobby, the noise is horrible. The receptionist checks you in and talks really fast so you don’t even understand her and then when i questioned certain things, she seemed bothered. The room was depressing. She assigned us right under the floor of the construction, and the room was at 78! And we put the AC at 60 and didn’t cool down at all. I called and complained and she left me hanging for 1 hour !! And i had to call again and she said “okay well everyone is busy, and someone got off their shift” I’m like okay it’s freaking hot in the room and the sun hitting directly too. It was the worst. Then the TVs didn’t work. The outlets on 2 walls didn’t work. The bathroom was dirty, with the toilet not flushing, and the shower had no hot water. I mentioned these things and no one cared. NEVER again.
I had high expectations for a hotel under embassy suites title and near the galleria. To begin with, there was terrible construction as you enter the lobby, the noise is horrible. The receptionist checks you in and talks really fast so you don’t even understand her and then when i questioned certain things, she seemed bothered. The room was depressing. She assigned us right under the floor of the construction, and the room was at 78! And we put the AC at 60 and didn’t cool down at all. I called and complained and she left me hanging for 1 hour !! And i had to call again and she said “okay well everyone is busy, and someone got off their shift” I’m like okay it’s freaking hot in the room and the sun hitting directly too. It was the worst. Then the TVs didn’t work. The outlets on 2 walls didn’t work. The bathroom was dirty, with the toilet not flushing, and the shower had no hot water. I mentioned these things and no one cared. NEVER again.
10
Jessica
há 2 semanas
·
A estadia foi de 1 noite
Everything was so great it was a little slow because they are renovating the elevator and there was only one working but everything was so great that it was just a small thing
Everything was so great it was a little slow because they are renovating the elevator and there was only one working but everything was so great that it was just a small thing
6
Steven
14 de out. de 2026
·
A estadia foi de 5 noites
Some issues with water outages and hot water out for two days due to renovation. Courteous and professional staff.
Some issues with water outages and hot water out for two days due to renovation. Courteous and professional staff.
Políticas da propriedade
Check-in
Check-out
De 16:00 a 23:59
Antes das 11:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
novembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
dezembro 2026
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Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-11-14: 182.68393881378174USD
- 2026-11-15: 141.37231294708252USD
- 2026-11-16: 155.90591709899903USD
- 2026-11-17: 148.68090372467043USD
- 2026-11-18: 251.50284086761476USD
- 2026-11-19: 134.94828192520143USD
- 2026-11-20: 129.63622226715088USD
- 2026-11-21: 128.6541583442688USD
- 2026-11-22: 124.2047759300232USD
- 2026-11-23: 124.84068071670534USD
- 2026-11-24: 124.84068071670534USD
- 2026-11-25: 125.31706686935425USD
- 2026-11-26: 124.84068071670534USD
- 2026-11-27: 125.1339248779297USD
- 2026-11-28: 179.18130722961428USD
- 2026-11-29: 124.84068071670534USD
- 2026-11-30: 134.33333456344604USD
- 2026-12-01: 134.33333456344604USD
- 2026-12-02: 143.07639043426514USD
- 2026-12-03: 125.31706686935425USD
- 2026-12-04: 129.04407409439088USD
- 2026-12-05: 129.7306231880188USD
- 2026-12-06: 124.84068071670534USD
- 2026-12-07: 133.95503285980226USD
- 2026-12-08: 134.14348989639282USD
- 2026-12-09: 143.15305491485597USD
- 2026-12-10: 124.84068071670534USD
- 2026-12-11: 129.7306231880188USD
- 2026-12-12: 129.9197782447815USD
- 2026-12-13: 125.31706686935425USD
- 2026-12-14: 133.95503285980226USD
- 2026-12-15: 134.33333456344604USD
- 2026-12-16: 143.07639043426514USD
- 2026-12-17: 124.84068071670534USD
- 2026-12-18: 129.7306231880188USD
- 2026-12-19: 129.04407409439088USD
- 2026-12-20: 124.84068071670534USD
- 2026-12-21: 133.95503285980226USD
- 2026-12-22: 134.33333456344604USD
- 2026-12-23: 143.34961066741946USD
- 2026-12-24: 125.31706686935425USD
- 2026-12-25: 129.04407409439088USD
- 2026-12-26: 129.7306231880188USD
- 2026-12-27: 125.31706686935425USD
- 2026-12-28: 134.33333456344604USD
- 2026-12-29: 134.33333456344604USD
- 2026-12-30: 143.07639043426514USD
- 2026-12-31: 125.31706686935425USD
- 2027-01-01: 128.6541583442688USD
- 2027-01-02: 129.7306231880188USD
- 2027-01-03: 124.84068071670534USD
- 2027-01-04: 134.33333456344604USD
- 2027-01-05: 134.33333456344604USD
- 2027-01-06: 143.34961066741946USD
- 2027-01-07: 127.1315324623108USD
- 2027-01-08: 129.7306231880188USD
- 2027-01-09: 129.7306231880188USD
- 2027-01-10: 125.31706686935425USD
- 2027-01-11: 139.72768491287232USD
- 2027-01-12: 139.1432401916504USD
- 2027-01-13: 145.12904069366456USD
- 2027-01-14: 128.02124747543337USD
Os clientes irão receber informações relativas à fechadura inteligente. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 21 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia e um cartão de crédito para a eventualidade de despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito, cartões de débito e numerário
- O alojamento dispõe dos seguintes elementos de segurança: extintor e detetor de fumo.
- O alojamento indica que segue as práticas de limpeza e desinfeção descritas nas recomendações da CleanStay (Hilton).
- A piscina está aberta das 6:00 às 22:00.
- O alojamento permite a estadia grátis de até 3 crianças com idade igual ou inferior a 18 anos, desde que ocupem o mesmo quarto que os pais ou responsáveis e utilize as camas existentes.
- Apenas é permitido o acesso aos quartos a clientes registados.
- O alojamento dispõe de quartos contíguos/comunicantes, sujeitos a disponibilidade. Contacte diretamente o alojamento através do número de telefone incluído na confirmação de reserva.
- O alojamento aceita animais de estimação apenas em quartos específicos e aplica outras restrições aos mesmos (haverá lugar a custos adicionais, devidamente discriminados na secção "Taxas"). Os clientes deverão contactar diretamente o alojamento no sentido de organizar a estadia dos seus animais de estimação, utilizando para tal as informações de contacto que constam na sua confirmação de reserva.
- O alojamento disponibiliza check-in sem contacto e check-out sem contacto.
- Este alojamento aberto à comunidade LGBTQ+ aceita clientes de qualquer orientação sexual e identidade de género.
O estacionamento está sujeito a restrições de altura dos veículos.
- Tarifa de estacionamento: 25 USD por noite (entradas e saídas ilimitadas)
- Estadia de animais de estimação: 75 USD por alojamento, por estadia
- Os animais de serviço estão isentos de taxas
- Check-out tardio disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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