Name: Home2 Suites By Hilton San Juan
Address: 1003 E. Carroll Rd, San Juan (Texas), Texas, US
Price range: 93 US$–188 US$ per night
Rating: 9.37

Opiniones de los huéspedes

Según numerosas opiniones, Home2 Suites By Hilton San Juan recibe elogios por sus habitaciones limpias y modernas con cocinetas, su personal amable, su ubicación conveniente cerca de restaurantes y tiendas, y un desayuno gratuito, además de una piscina familiar y una hora social nocturna.

Los huéspedes también destacan las camas cómodas, el registro rápido y un ambiente generalmente tranquilo. Algunos señalan ruido entre habitaciones, errores ocasionales en el servicio de limpieza, errores raros del personal y pequeños inconvenientes en el desayuno; un par también menciona que la piscina queda a la sombra más tarde en el día. En general, espere una estancia moderna y familiar con comodidades convenientes.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Piscina popular y patio bien cuidado con chimenea; muchos agradecen la hora social nocturna con bebidas y aperitivos. Algunas opiniones señalan que la zona de la piscina está a la sombra por la tarde.

Reseñas de huéspedes relacionadas

10

Michael

26 jul 2025

·

Se alojó 5 noches

The stay was very quite. We finally got to try the drinks at happy hour. Great breakfast. Only dislike are the bed pillows , everything was great.

10

Diana

6 may 2025

·

Se alojó 2 noches

Nice clean rooms, friendly staff, great gym, only thing is the shade hits the pool by 3-4pm everyday

10

Ana

4 ago 2025

·

Se alojó 10 noches

Clean and friendly staff. Like the weekday evening reception and the breakfast had good options.

10

Beatriz

5 oct 2025

·

Se alojó 2 noches

Stayed here to attend a wedding nearby. The location was perfect. We also got to enjoy the pool. The rooms have plenty of amenities

10

Stacey

7 mar 2025

·

Se alojó 3 noches

Loved this hotel, and if we are in the area again, we will probably stay here. The pool being on the East side was not a great idea - it's in the shade for much of the day. However, other outdoor areas are great for relaxing. TV remotes leave something to be desired. After 4 nights at the hotel, I'm still not sure how to use them or even how to find the channels we like to watch. A TV guide in the room or a QR code to one we could see on our phones would have been helpful. Gorgeous building and rooms with a great breakfast!

10

Gladys

5 jul 2025

·

Se alojó 1 noche

Great stay, will stay again! Awesome outdoor pool and gril.

10

Enrique

9 jun 2025

·

Se alojó 1 noche

Pool was fabulous

10

Juan

27 ene 2025

·

Se alojó 1 noche

Fire place outside And breakfast was excellent

10

Lorena

3 ago 2025

·

Se alojó 2 noches

The place is clean with an amazing courtyard to hangout with family or friends.

10

james

28 mar 2025

·

Se alojó 1 noche

Very close to shopping center. Many restaurant options. Brand new hotel. Nightly social hour with finger foods and drinks. Staff was very nice, friendly and respectful.

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Limpieza

Las opiniones destacan constantemente habitaciones y áreas comunes muy limpias, con un servicio de limpieza que mantiene todo en orden. Algunos huéspedes mencionaron deficiencias como un baño sucio, aspirado faltante o un olor notable.

Reseñas de huéspedes relacionadas

6

Marieli

1 sept 2025

·

Se alojó 1 noche

The bathroom wasn’t clean, but probably because we was there earlier than the check in supposed be

10

Rosa

12 dic 2025

·

Se alojó 1 noche

One of the best places i’ve ever stayed at!! Clean, Roomy, and great surrounding shops/food.

10

Juanita

30 jul 2025

·

Se alojó 4 noches

The hotel was very clean and comfortable. Our room was very spacious and the kitchenette was very helpful. There were several restaurants and stores nearby. Breakfast was very good!

10

Roberto

7 sept 2025

·

Se alojó 1 noche

This place was nice and clean, the staff was friendly, the included breakfast was awesome will definitely recommend and stay there agian.

8

Habid

19 may 2025

·

Se alojó 1 noche

The good: The bed was comfortable. The window shade kept the room dark at night and let us sleep in in the morning. Breakfast was good with several options. The not so good: They only had original creamer for the coffee. The entire hotel had a smell. Not an awful smell but not good either.

10

Valerie

5 oct 2025

·

Se alojó 1 noche

Friendly staff nice and clean rooms

10

Robert

6 ago 2025

·

Se alojó 2 noches

The stay was very enjoyable, from the friendly staff (Cassey was very professional) to the cleanliness of the room. Highly recommend this facility!

10

santiago

18 may 2025

·

Se alojó 1 noche

Nice and clean

10

Carlos

21 abr 2025

·

Se alojó 1 noche

Quiet, clean, comfortable

4

Isaac

9 mar 2025

·

Se alojó 4 noches

They didn’t clean or make the beds, they just put blanket on top and called it made. When asked for extra towels they were out. Didn’t vacuum the room. Some of the staff were rude and some staff were real polite and nice

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Habitaciones

Las habitaciones son espaciosas y modernas con cocinetas útiles y camas cómodas. Algunos huéspedes informaron sobre ruido entre habitaciones y problemas menores, como un aire acondicionado caprichoso o controles de TV confusos.

Reseñas de huéspedes relacionadas

10

Ben

26 sept 2025

·

Se alojó 1 noche

really liked the full kitchen

10

Norma

22 jun 2025

·

Se alojó 2 noches

Room was spacious, and clean. Breakfast had many choices. The front desk girls were very friendly and helpful on questions about local restaurants. Would definitely stay here again when visiting the area.

10

Ramon

8 jul 2025

·

Se alojó 1 noche

Everything was wonderful very clean and comfortable. AC did not seem to stay on long. Room was still cool. Just did not seem to be working properly.

10

Juanita

30 jul 2025

·

Se alojó 4 noches

The hotel was very clean and comfortable. Our room was very spacious and the kitchenette was very helpful. There were several restaurants and stores nearby. Breakfast was very good!

10

Jessica

13 feb 2025

·

Se alojó 3 noches

The room was clean and well stocked. The kitchen had dishes, silverware, and glasses & mugs. They have the option to get a cook top from the front desk. The bed was comfortable, and even had down pillows. Breakfast was wonderful as well, and the staff were friendly and accommodating.

10

Beatriz

5 oct 2025

·

Se alojó 2 noches

Stayed here to attend a wedding nearby. The location was perfect. We also got to enjoy the pool. The rooms have plenty of amenities

10

Andrew

18 may 2025

·

Se alojó 1 noche

Property was clean.. rooms were very spacious!

10

Jorge

22 feb 2025

·

Se alojó 1 noche

I do wanna share, that one of the only things I really disliked about the property is that you can hear everything they’re saying or doing in the next room.

10

Maria

1 sept 2025

·

Se alojó 1 noche

The room was beautifully designed for both comfort and space. The front desk staff were kind, attentive, and genuinely sweet. I loved that there were restaurants within walking distance. Breakfast was absolutely amazing. Overall, a wonderful stay!

10

David

24 feb 2025

·

Se alojó 7 noches

Great stay, only issue...and it was minor...was that you could hear noises from other rooms and as they allow animals, a whining dog I could have done without. Wasn't loud but it was distinct.

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Servicio

El servicio se describe ampliamente como amable, acogedor y servicial, con un registro rápido y asistencia atenta. Algunos huéspedes informaron sobre problemas de profesionalidad o de reserva, y una gestión desigual del ruido en la zona de la piscina.

Reseñas de huéspedes relacionadas

10

Maria

2 sept 2025

·

Se alojó 2 noches

Everyone from front desk to kitchen staff to housekeeping was very nice and greated us all the time, great place to stay, the rooms were amazing, breakfast was amazing thank you

10

Lafayette

2 jun 2025

·

Se alojó 2 noches

Well kept and friendly hotel. You get greeted every time you make contact with a staff member

10

Alejandro

28 sept 2025

·

Se alojó 1 noche

Check in was fast

2

Esmeralda

21 jul 2025

·

Se alojó 2 noches

I did not stayed because the staff gave me a room I did not reserved. I reserved my room 8 days in advanced and call to tell them I was going to check in late. I got there round 11:30 pm. I was talking to Elizabeth who insisted that all they could do is offer me a one bed room room and move me to a two bedroom the next day, meanwhile people were coming to her about things that did not work in their room, all she told them was "it is not working". "I'll have someone look at it in the morning"...I will never make a reservation at this hotel again and I will leave a review in other social medial. Because staff was very unprofessional.

10

Belinda

26 jun 2025

·

Se alojó 1 noche

Awesome customer service

10

Valerie

5 oct 2025

·

Se alojó 1 noche

Friendly staff nice and clean rooms

10

Robert

6 ago 2025

·

Se alojó 2 noches

The stay was very enjoyable, from the friendly staff (Cassey was very professional) to the cleanliness of the room. Highly recommend this facility!

6

Juan

1 abr 2025

·

Se alojó 1 noche

The stay was great its a brand new place, the only problem is the staff, the lady at the front desk was not very nice, she was hurrying everything up Even thou there was no other customer waiting, charged me twice for the security deposit even after i showed my credit card statement, i really think they need better training

4

Luisa

7 jul 2025

·

Se alojó 2 noches

Our experience was great the first night, the second night when we go into the pool we were playing volleyball and the volleyball went out of the pool and it hit a little kid but the kid didnt even flinch cry or anything we kindly apologized and tried moving further away, come to find out the mom of the child was the receptionist named Amanda and im assuming she was off the clock, she called the front desk and reported us just blantanly lying saying we had hit multiple people when it had just been the one incident, which i understand why she would be upset but we apologized and tried to be as polite as possible there was no need to report us, I dont know if she was on a power trip or what because later she left and everything was fine we stopped playing volleyball to avoid any other accidents and started playing marco polo, like i said everything went back to normal and we continued playing, about an hour or so later she comes back and not even 10 minutes later after she came back the receptionist on duty comes and tells us to quiet down because she was getting noise complaints… its a SWIMMING POOL the swimming pools are there to have fun, but somehow there was no problem when Amandas children were screaming and playing and DIVING in the pool, so why would it be a problem when we are just playing, again i dont know if she was on a power trip because she works there or what but if this is how she acts when shes off her shift i can only imagine when shes on her shift

10

Mary

1 abr 2025

·

Se alojó 1 noche

Stay was great. Front desk staff very nice and helpful. I called for sheets for pullout couch and they came up to deliver. Most places I have stayed in will make you go downstairs to get what is needed. Breakfast was really good, lots of choices. Large and comfy rooms. Hotel convenient location. Restaurants are in walking distance.

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Ubicación

Ubicación conveniente cerca de restaurantes y tiendas, con fácil acceso a la autopista y algunas atracciones a poca distancia en coche; varios mencionan restaurantes a poca distancia a pie. Los huéspedes también señalan que la zona se siente segura.

Reseñas de huéspedes relacionadas

10

Joelda

21 mar 2025

·

Se alojó 1 noche

Safe, very clean, friendly.. restaurants were just a walk away from the hotel.

10

Marcela

15 ene 2025

·

Se alojó 3 noches

Police presence patrolling the area consistently and made us feel safe.

10

Nahum

3 oct 2025

·

Se alojó 1 noche

Great hotel and location

10

Yesenia

2 feb 2025

·

Se alojó 1 noche

Close to everything

10

Beatriz

5 oct 2025

·

Se alojó 2 noches

Stayed here to attend a wedding nearby. The location was perfect. We also got to enjoy the pool. The rooms have plenty of amenities

10

Juan I.

25 ago 2025

·

Se alojó 1 noche

Great hotels for the price, in the middle of everything!!

10

Xitlali

29 may 2025

·

Se alojó 1 noche

Very friendly staff and helpful. Our family had a wonderful weekend we definitely enjoyed the pool will be staying here more often. Great location 5-6 min drive to the Basilica de San Juan.

10

Maria

12 sept 2025

·

Se alojó 1 noche

Great location

10

Miguel

24 jul 2025

·

Se alojó 3 noches

Property is very clean. Rooms are quiet. Lots of options to go out and eat are very close to the hotel.

10

Mathew

28 feb 2025

·

Se alojó 2 noches

Home2 Suites in San Juan is just off the highway, so it’s a convenient spot for getting anywhere in the mid-Rio Grande Valley within minutes.

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Comida

El desayuno es elogiado con frecuencia por su calidad y variedad, y muchos lo califican de excelente. La hora social nocturna con bebidas y aperitivos es popular, aunque una reseña mencionó una larga fila para los waffles y una reposición lenta.

Reseñas de huéspedes relacionadas

10

Maria

2 sept 2025

·

Se alojó 2 noches

Everyone from front desk to kitchen staff to housekeeping was very nice and greated us all the time, great place to stay, the rooms were amazing, breakfast was amazing thank you

10

Michael

26 jul 2025

·

Se alojó 5 noches

The stay was very quite. We finally got to try the drinks at happy hour. Great breakfast. Only dislike are the bed pillows , everything was great.

10

LISA

5 ago 2025

·

Se alojó 2 noches

Best sleep I have had in a long time the beds are super comfy, the breakfast variety was a plus and staff ia very friendly and helpful. My chain choice anytime we travel.

10

Maria Otila

3 feb 2025

·

Se alojó 1 noche

Ir was great! The only service than need improvement is the breakfast , only one waffler and a big line .. and the food replacement was very slow

10

Roberto

7 sept 2025

·

Se alojó 1 noche

This place was nice and clean, the staff was friendly, the included breakfast was awesome will definitely recommend and stay there agian.

10

Ana

4 ago 2025

·

Se alojó 10 noches

Clean and friendly staff. Like the weekday evening reception and the breakfast had good options.

10

Nancy

4 jun 2025

·

Se alojó 1 noche

Loved the hotel, they had happy hour. Breakfast was amazing. Room was clean and big space

10

Maria

1 sept 2025

·

Se alojó 1 noche

The room was beautifully designed for both comfort and space. The front desk staff were kind, attentive, and genuinely sweet. I loved that there were restaurants within walking distance. Breakfast was absolutely amazing. Overall, a wonderful stay!

10

Denise

23 nov 2025

·

Se alojó 1 noche

Room were nice and big and breakfast was good

10

Adan

4 may 2025

·

Se alojó 1 noche

Great place and great breakfast options.

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DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $123	17 $130
18 $112	19 $121	20 $131	21 $130	22 $99	23 $112	24 $109
25 $93	26 $130	27 $138	28 $130	29 $99	30 $122	31 $171

DO	LU	MA	MI	JU	VI	SA
1 $136	2	3	4	5	6 $169	7 $182
8	9	10 $184	11	12	13 $173	14 $172
15	16	17 $188	18 $188	19	20	21
22 $108	23 $130	24 $166	25	26	27 $184	28 $168
29 $109	30

Home2 Suites By Hilton San Juan

Acerca de esta propiedad

Ubicación

Opciones de habitación

Suite, 1 cama de matrimonio grande (Hearing)

Suite estudio, 2 camas de matrimonio

Suite, 1 cama de matrimonio grande

Suite, 1 cama de matrimonio grande (Roll-In Shower)

Suite estudio, 1 cama de matrimonio grande

Estudio, 2 camas de matrimonio (Hearing)

Estudio, 2 camas de matrimonio, bañera (Mobility & Hearing)

Suite estudio, 1 cama de matrimonio grande (Hearing)

Suite estudio, 1 cama de matrimonio grande (Roll-In Shower)

Suite, 1 cama de matrimonio grande, bañera

Reseñas de los huéspedes sobre Home2 Suites By Hilton San Juan

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

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Precios para las próximas fechas