貝斯特韋斯特普拉斯威爾克斯巴里斯克蘭頓機場飯店

Great airport hotel with shuttle

Stayed one night before an early morning flight. Clean hotel. Not much around for food options. Left too early in the morning to take advantage of the included breakfast. Staff was friendly. Hotel was clean. Parking is easy.

Very helpful front desk staff. Convenient to the Wilkes-Barre Scranton Airport. They have a park and fly option which we plan to use next trip. Clean inside and out. This is our go to hotel!

Been here many times. Staff excellent. Pool gone. Will look for a new venue

Great stay for airport parking!

It is convenient to the airport and provides shuttle service. I wish there was a restaurant close by.

Great staff at check in. Convenient and friendly transportation to and from the airport. They truly appear to want to make your stay enjoyable and stress free. Great airport hotel.

Great location for a early morning flight. Also I can park and fly from this location.

Great stay - the customer service was amazing! Front desk staff learned we needed dinner and didn't have a car - the shuttle drove us both ways to dinner on 2 separate occasions. Very kind and impressive! And you can't beat this location for airport convenience!

It is convenient to the airport. I can park my car and take the hotel shuttle to the airport. They will pick me up when I return and bring me back to spend another night at the hotel.

Hotel was clean and well kept. However, they ran out bacon and eggs and didn’t have any available for 20 minutes. The towel that I used once I got out of the shower in the hotel room was dirty. Very disappointing.

When we got to our room we were soo exhausted due to a very long travel day that we just climbed into bed and went to sleep even though our bedding seemed to be damp. We thought maybe housekeeping took it out of the dryer too soon or something but then when we came back to our room later the next day our bedding was even more damp. We switched rooms but the issue followed. There is something wrong with the ventilation system and it was causing condensation throughout the room and making everything, including our clothes hanging in the closet and in our luggage, damp. We will not be staying here again!

The room we stayed in had obviously not been cleaned prior to our arrival. My husband and I initially only noticed a few minor things but the next morning when I got out of the shower a dirty towel with "something" on it was folded up with the clean towels. After that upon further inspection we could tell the room had not been properly cleaned at all. Upon taking it up with the manager she cleaned herself so for that I am giving a few stars but I have never stayed in a hotel room where I have almost used a towel that looked like it had feces on it.

There was hair in the shower upon arrival. No hairdryer. Took 45 minutes to get one. The breakfast was absolutely horrible

Hotel looked nice, service was nice. But the room was DIRTY. Sheets were full of male short hair so I assume they were never changed, in the bathroom there was a dirty soap foam on the wall, and the desk… I used 5 times Clorox wipes to get rid of the sticky dirt. Absolutely disgusting.

Hotel was clean and in a quiet area. Staff were friendly and professional.

Nice clean comfortable facility

Appears to be a "near new" hotel. Very clean throughout. Friendly efficient check-in.

I don’t normally say much but the room smelt musky, and only continual running of the air conditioner moved the smell somewhat. The carpet was sticky in front of the fridge when walking on, microwave oven kept tripping the power board. The bathroom sink plug was broken and would not drain. Then awoke to 2 cockroaches crawling the wall behind the coffee machine. On another note, Michelle and her staff were very friendly and accommodating. Would not stay there again.

Not a good standard of cleanliness

Stay there for 3 nights, not hot water for the 3 days we stayed, overpriced.

We booked this hotel last minute on a road trip. We were extremely happy with our choice. The price for the area was very good. I was worried about it being noisy since it was listed as an airport hotel but it was very quiet. The room darkening shades were wonderful and the beds were comfy. Breakfast was the normal hotel breakfast. Nothing out of this world but sufficient and convenient. I would stay here again if ever in the area.

The hotel was great. My kids loved the make your own pancakes at breakfast. The only issue we incurred was that the water in the shower never got hot, it was always cold even leaving it on for a few minutes to try to heat up.

Honestly the internet was down for 2 days at almost 200$ a night that’s unacceptable, thin walls , could hear the people next store arguing all night , cobwebs near the heater

Nice and comfortable but could hear people talking in adjoining room.

Beds and pillows were comfortably for all of us. Breakfast was ok, coffee machine brought a smile to all of our faces. Had freezer compartment in the refrigerator. Was close to airport but not convenient for dining or shopping but within 5 minutes. Downside was very poor lighting in the bathroom, not good for putting on makeup- quite dark

Stayed for 3 nights on a solo trip. Got a room on the 4th floor- room was clean, spacious, and had an ok view of the mountains. The toiletries were wonderful! I didn't partake in breakfast but from the menu it looked varied. The 24/7 coffee station was surprisingly good! Staff was friendly! Close to 81 and shops and restaurants! The only downside was that the bed was not comfortable- very thin mattress and it felt like I slept on a piece of ply wood. Besides that, I would most likely return here again!

No hot water

I completed a second stay with only 5 days in between. The air conditioner was slightly off the wall and had to be pushed inwards to turn on. I called the front desk for assistance and he offered to come check it. After an hour, I requested another room since it was getting warm in the room and would not be able to sleep comfortably. We were given another room within 15 min. We checked out less than 12hrs to continue our trip home.

Everything was great except the room HVAC which was very loud and woke us several times during the night.

Without hesitation the Shuttle Driver helpful assistance in retrieving a cellphone from our locked parked rental car at the airport, after business hours.

We arrived at approx. 10pm and the two women at the desk could not find our reservation. They questioned us about when, how we made the reservation and if we had the correct hotel. I handed her the receipt and they still couldn't find it. We were at the desk for 30 min before we had a key and were on our way to a room (not the type we reserved). We even watched a walk-in rent a room and get her key while we stood there waiting for the staff to figure out what was happening. Turns out they gave our room/reservation to someone else with my husbands first name and last initial (but different last names)! It was a very frustrating experience. Never once did they try to put us at ease or assure us they had rooms available--we just felt like a large inconvenience even though it was their mistake.

Jackie from the front desk was wonderful. I had made a mistake on my reservation(wrong date) and she worked at it until she was able to resolve my issue and offer me a room. Thank you Jackie❣️

Very helpful front desk staff. Convenient to the Wilkes-Barre Scranton Airport. They have a park and fly option which we plan to use next trip. Clean inside and out. This is our go to hotel!

Amazing staff...reception, breakfast, housekeeping, shuttle all are very pleasant and are very helpful, no matter what the request. Hotel is exceptionally clean. Good parking area.

Excellent hotel with great people working there. Lady at the front desk was spectacular.

The first front desk lady I had was great but the girl after her not so much. She was rude and snappy.

Great staff at check in. Convenient and friendly transportation to and from the airport. They truly appear to want to make your stay enjoyable and stress free. Great airport hotel.

Great!!!

Great stay - the customer service was amazing! Front desk staff learned we needed dinner and didn't have a car - the shuttle drove us both ways to dinner on 2 separate occasions. Very kind and impressive! And you can't beat this location for airport convenience!

If you are flying out of the airport- Wilkes Barre , Pennsylvania, it is the perfect choice. But , we were not so driving to the hotel off Rte 81 was a nightmare (at night). There were numerous “round abouts” and it felt like an obstacle course. But for the cost via Expedia was excellent. The hotel is immaculate, room was comfortable and front desk checkin with Michele was excellent. Breakfast on Sunday was great. The host was so nice. He kept the area clean. He asked us if we needed anything else. Coffee was hot & area was clean & well maintained. I did not get his nam but he was also very pleasant & treated everyone with a smile.

Shuttle to and from airport was flawless

Super close to the airport but you could not hear the planes. Staff was very friendly.

Stayed one night before an early morning flight. Clean hotel. Not much around for food options. Left too early in the morning to take advantage of the included breakfast. Staff was friendly. Hotel was clean. Parking is easy.

This was just a 1 night rest stop on our way home. We were warmly greeted. The room was very spacious and clean. Very easy to get on and off the highway.

This was a quiet, clean and comfortable stay. It is not convenient to shopping or restaurants.

very convenient location to airport, highway. located in a good location and plenty of parking.

Great place to stay. Was here for 3 nights. Awesome if you are flying out of the airport. Centrally located between Scranton and Wilkes-Barre.

Great location for a early morning flight. Also I can park and fly from this location.

Convenient, clean and quiet

Overall, it was not bad. One comment is for breakfast. Breakfast was not served well. Although it was 6:30am, some foods were already out, and some of them were stocked up very slowly, and some of them were never stocked up.

We booked this hotel last minute on a road trip. We were extremely happy with our choice. The price for the area was very good. I was worried about it being noisy since it was listed as an airport hotel but it was very quiet. The room darkening shades were wonderful and the beds were comfy. Breakfast was the normal hotel breakfast. Nothing out of this world but sufficient and convenient. I would stay here again if ever in the area.

This is such a nice hotel. Breakfast was great, room was spacious, everything was clean. The only fault would be the air conditioner was noisy.

Comfortable beds. Very friendly and professional, accommodating staff. Good breakfast options in the morning No dining options within the hotel, but restaurants nearby and deliveries available

Very clean, staff was extremely friendly, and great continental breakfast

The hotel is well kept and conveniently located off the highway and close to the airport. What we did not like is that we could hear doors slam during the morning hours quite loudly on our floor. Also, the breakfast was the worst I ever saw in a Best Western.

Beds were comfortable. Breakfast was not so great.

The breakfast was just OK. no kind of variety was just a folded egg with cheese and it looked like a microwave egg.

Hotel was clean. Rooms were nice. Good variety for complimentary breakfast.

Breakfast Menu: - raw sausage - cold rubber egg - wet soggy bagel - no fruit, no yogurt, no oatmeal - good coffee Staff was very good.