Pocono Resort & Conference Center - Pocono Mountains

This place was deserted! After sitting in a COMPLETELY empty parking lot for several minutes while checking our booking information a young man ( no identification) approached and said he worked there and could get us inside. The only prudent move for my wife and I was to get outta there FAST! Extremely sketchy! Stay away!!!

We stayed at this resort on April 25, 2026. The TV and internet service were not working. The night clerk checked our room and told us that the "technician" had been notified the previous day, and was waiting for them to fix it. The water was brown and the toilet was dirty. We asked for compensation since we required internet for work and we were not notified at check in time that it was not available.

Worst experience, I've stayed there before. And it was nothing like this. The pool was bone dry. There was no amends everything was closed like closed down. It looked like they were either just opening or about to go out of business worst experience ever. I want my money back.

The hotel is run down. In the room we stayed in the shower did not work

No hot tub no pool .