Atlantis at Waterpark Suites Toronto

El acceso al lugar designado para el estacionamiento es complicado por falla en el tag proporcionado

L appartement est fort agréable, dans une résidence de standing. Il est bien situé dans la ville. L accueil est agréable. Si je devais retourner à Toronto, je retournerai dans cette résidence.

When we arrived to check in at 3pm, the cleaning person was still in the apartment and asked us to leave and come back. During that time we tried to park our car in the garage. First, we were not able to access the parking video provided by the host. Then, we could not get the gates in the garage to go up so we could access the spot. We talked to security at the front desk and they told us we did not have the correct fob for the parking garage. We then went back to the apartment to look for the fob but it was not there. We reached out to Globalstay as well as the apartment owner. Globalstay wasn’t able to provide any assistance, and the owner did not respond to any phone calls or messages. Luckily the security personnel were able to let us into the garage and open the gates to get to our spot. The host never responded in the time that we were staying at the apartment. Definitely would not recommend this to anyone especially if you require parking (which is an additional $20).

This was one of the worst stays I ever had. The smell inside the apartment was horrible!!! I contacted the owner about 30x and they did not answer me. I went back and forth emailing them and they kept telling me they can’t do anything. Also, the check-in process is horrible and it does not answer the questions you have.

Place was nice. I happened to be traveling around fifa, so the prices were jacked up.