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Trailhead by Weekender

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Trailhead by Weekender - Habitación

Trailhead by Weekender - Habitación

Trailhead by Weekender - Piscina

Trailhead by Weekender - Baño

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Con una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también jardín donde sentarte a contemplar el paisaje.

Ubicación

314 Park Street, Tupper Lake, Nueva York, Estados Unidos

Museo de historia natural Wild Center (0.8 millas)

Goff-nelson Memorial Library (1 millas)

Tupper Lake (1.2 millas)

Horseshoe Lake Wild Forest (3 millas)

Simon Pond (7 millas)

Bridge Gardens (7.3 millas)

Más información sobre la ubicación

Opciones de habitación

5

Habitación Deluxe, 2 camas de matrimonio

Detalles de la oferta

2 Camas Dobles Grandes

Capacidad: 4

Terraza o patio

Aire acondicionado

Conexión Wi-Fi (gratuita)

Sala de estar independiente

1

Habitación Deluxe, 1 habitación

Detalles de la oferta

1 Cama Doble Extragrande

y

1 Sofá Cama

Capacidad: 4

Terraza o patio

Aire acondicionado

Conexión Wi-Fi (gratuita)

Sala de estar independiente

4

Habitación Deluxe, 1 cama de matrimonio grande con sofá cama

Detalles de la oferta

1 Cama Doble Extragrande

y

1 Sofá Cama

Capacidad: 4

Terraza o patio

Aire acondicionado

Conexión Wi-Fi (gratuita)

Sala de estar independiente

5

Habitación Deluxe, 1 cama de matrimonio grande

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

Terraza o patio

Aire acondicionado

Conexión Wi-Fi (gratuita)

Sala de estar independiente

4

Habitación Deluxe, accesible para personas con discapacidad

Detalles de la oferta

2 Camas Dobles Grandes

Capacidad: 4

Terraza o patio

Aire acondicionado

Conexión Wi-Fi (gratuita)

Sala de estar independiente

4

Habitación Deluxe, varias camas

Detalles de la oferta

1 Cama Doble Extragrande

,

1 Cama Doble Grande

y

1 Sofá Cama

Capacidad: 6

Terraza o patio

Aire acondicionado

Conexión Wi-Fi (gratuita)

Sala de estar independiente

Reseñas de los huéspedes sobre Trailhead by Weekender

8.1

Muy bueno

Basado en 656 comentarios verificados

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Trailhead by Weekender ofrece habitaciones renovadas y espaciosas con camas muy cómodas y toques modernos. Sin embargo, las reseñas señalan una calidad de desayuno inconsistente, fallos ocasionales en el mantenimiento o la limpieza, y hielo en el estacionamiento en temporada, junto con una piscina que a veces está cerrada.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Opiniones de los huéspedes

Trailhead by Weekender ofrece habitaciones renovadas y espaciosas con camas muy cómodas y toques modernos. Sin embargo, las reseñas señalan una calidad de desayuno inconsistente, fallos ocasionales en el mantenimiento o la limpieza, y hielo en el estacionamiento en temporada, junto con una piscina que a veces está cerrada.

Muchos huéspedes elogian la conveniente ubicación en Tupper Lake para el Wild Center y como una base tranquila cerca del centro. El registro de entrada sin contacto es adecuado para muchos, pero las instrucciones poco claras y la falta de personal en el establecimiento pueden dificultar el acceso o la asistencia. Espere una estancia en un motel moderno de autoservicio con un gran confort en las habitaciones y servicios variables.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Propiedad de estilo motel renovada con asientos al aire libre y una fogata; la disponibilidad de la piscina es inconsistente, con varios informes de que está cerrada o vacía. Se señaló hielo invernal y baches en el estacionamiento y los senderos por parte de varios huéspedes.

Reseñas de huéspedes relacionadas

10

Kylie

29 ago 2025

·

Se alojó 2 noches

The room was clean, comfortable and relaxing. There is a fire pit area, a shelter with several grills and a very clean pool. We will definitely come back next time we are in the area!

The room was clean, comfortable and relaxing. There is a fire pit area, a shelter with several grills and a very clean pool. We will definitely come back next time we are in the area!

8

Jim

21 jun 2024

·

Se alojó 2 noches

Pool was not open and weather for previous 3 days was in the 90's with a real feel of 96. No person , real person on site. This makes me uncomfortable and I will NOT ever book any hotel with no person on board.

Pool was not open and weather for previous 3 days was in the 90's with a real feel of 96. No person , real person on site. This makes me uncomfortable and I will NOT ever book any hotel with no person on board.

6

Jan M

13 jul 2023

·

Se alojó 1 noche

Very, very disappointed that the pool was not up and running. This was one of the main reasons that we selected this facility and paid a higher price for it. Only to get there and discover that the pool is not usable. There should be some compensation for that, at least. Otherwise, the room was nice enough. A paper clip regulating the toilet flush mechanism....

Very, very disappointed that the pool was not up and running. This was one of the main reasons that we selected this facility and paid a higher price for it. Only to get there and discover that the pool is not usable. There should be some compensation for that, at least. Otherwise, the room was nice enough. A paper clip regulating the toilet flush mechanism....

10

Joyce

7 ago 2025

·

Se alojó 1 noche

This was a very clean and spacious room ! Loved the way they do check-in. No line and no entery card to carry around. The pool was great too. Highly recommended !!!

This was a very clean and spacious room ! Loved the way they do check-in. No line and no entery card to carry around. The pool was great too. Highly recommended !!!

8

Nicole

4 ago 2025

·

Se alojó 3 noches

Rooms very clean and nice for a motel. They had a nice outdoor setup with Adirondack chairs, a fire at night and outdoor pool. The lobby lacked an onsite attendant which was a bit frustrating. There were no cups or K Cups for the coffee which was a bit annoying. Other than that they had gentleman there during the day to supply you with extra towels and empty your trash if needed but didn’t make our beds. I am a mom and it’s nice to have someone else make my bed once in awhile other than me. Fairly positive all around, would recommend.

Rooms very clean and nice for a motel. They had a nice outdoor setup with Adirondack chairs, a fire at night and outdoor pool. The lobby lacked an onsite attendant which was a bit frustrating. There were no cups or K Cups for the coffee which was a bit annoying. Other than that they had gentleman there during the day to supply you with extra towels and empty your trash if needed but didn’t make our beds. I am a mom and it’s nice to have someone else make my bed once in awhile other than me. Fairly positive all around, would recommend.

4

Karla

6 jul 2024

·

Se alojó 2 noches

Pool was closed, I wish I would have knew this before hand.

Pool was closed, I wish I would have knew this before hand.

10

Amanda

29 jun 2025

·

Se alojó 2 noches

The property is fantastic. It’s been renovated and the rooms are very clean and well put together. The main area is really cute with games and snacks (light breakfast in the morning as well). The pool was great and they had a fire pit area that was fully stocked with s’mores supplies which my kids loved. We feel lucky we found this place! It was such an easy self-check in process and we received check-in texts from staff throughout the weekend. Would definitely stay again.

The property is fantastic. It’s been renovated and the rooms are very clean and well put together. The main area is really cute with games and snacks (light breakfast in the morning as well). The pool was great and they had a fire pit area that was fully stocked with s’mores supplies which my kids loved. We feel lucky we found this place! It was such an easy self-check in process and we received check-in texts from staff throughout the weekend. Would definitely stay again.

10

George

21 feb 2024

·

Se alojó 1 noche

Definitely needs a good sanding going down to the back parking lot. Our car was sliding. Also, the back entrance to the lobby was a sheet of ice. Other than that the room was very comfortable and clean.

Definitely needs a good sanding going down to the back parking lot. Our car was sliding. Also, the back entrance to the lobby was a sheet of ice. Other than that the room was very comfortable and clean.

6

Katharine J

4 jul 2025

·

Se alojó 1 noche

Overall fine. Would prefer an earlier check in than 4pm. Ice machine was broken. Pool was locked. Rooms were renovated, but hastily. Overall quiet and clean.

Overall fine. Would prefer an earlier check in than 4pm. Ice machine was broken. Pool was locked. Rooms were renovated, but hastily. Overall quiet and clean.

10

Jeanette

20 jul 2024

·

Se alojó 2 noches

Staff was helpful, property was clean. Slightly disappointed that the pool was not available.

Staff was helpful, property was clean. Slightly disappointed that the pool was not available.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Muchos huéspedes encontraron las habitaciones limpias y renovadas, pero los informes de baños sucios, cortinas de ducha mohosas, telarañas, olores y falta de servicio de limpieza muestran estándares inconsistentes. Las áreas comunes y los senderos también recibieron quejas ocasionales de limpieza.

Reseñas de huéspedes relacionadas

4

Shruti

24 ago 2025

·

Se alojó 2 noches

The sheets and beds were clean. There were unfortunately cobwebs all over the railing and spiders hanging in front of our door. It was rather disappointing for the price

The sheets and beds were clean. There were unfortunately cobwebs all over the railing and spiders hanging in front of our door. It was rather disappointing for the price

6

Joseph

9 feb 2025

·

Se alojó 2 noches

Tv did not operate. Blood on light switch

Tv did not operate. Blood on light switch

8

Amanda

24 jul 2024

·

Se alojó 2 noches

Hotel room was clean, except for the interior shower curtain which was desperately in need of bleach because of the large mold spots all over it. Bed is comfortable and AC works well. Complimentary water, good sized fridge and enough towels, etc. Only snafu was that we called and asked for an early check in (just 2 hours) and they agreed to accommodate us. But when we arrived, the room still hadn’t been cleaned yet and wouldn’t be ready for almost an hour. It seems the reservation organization isn’t directly in touch with the housekeeping. Very frustrating.

Hotel room was clean, except for the interior shower curtain which was desperately in need of bleach because of the large mold spots all over it. Bed is comfortable and AC works well. Complimentary water, good sized fridge and enough towels, etc. Only snafu was that we called and asked for an early check in (just 2 hours) and they agreed to accommodate us. But when we arrived, the room still hadn’t been cleaned yet and wouldn’t be ready for almost an hour. It seems the reservation organization isn’t directly in touch with the housekeeping. Very frustrating.

4

Paul

13 ago 2025

·

Se alojó 2 noches

Arrived with no one to check us is, an elderly couple before us was on the phone for 45 minutes trying to get their room number and code. When we got to our room, the toilet was dirty, the door frame and door was black from finger prints. Had problems with our tv, couldn’t turn up volume plus other problems. The note said you can call a 1800 number, but guess what mail box full, so couldn’t get a call back. Coffee machine didn’t work and as for the continental breakfast there wasn’t much. For the price we paid we deserve much better. Spoke to other guests and they were also very disappointed.

Arrived with no one to check us is, an elderly couple before us was on the phone for 45 minutes trying to get their room number and code. When we got to our room, the toilet was dirty, the door frame and door was black from finger prints. Had problems with our tv, couldn’t turn up volume plus other problems. The note said you can call a 1800 number, but guess what mail box full, so couldn’t get a call back. Coffee machine didn’t work and as for the continental breakfast there wasn’t much. For the price we paid we deserve much better. Spoke to other guests and they were also very disappointed.

4

James

18 may 2024

·

I will start with the good: the bed was clean and very comfortable. The shower had plenty of hot water and the showerhead was great! However, if you have paid someone to clean that room, you need to get your money back. When we entered the room, someone had spilled a sticky liquid on one of the bedside tables, which had not been cleaned up. My guess, from the Bud Light beer bottle caps on the floor– which I stepped on – is that it was beer. The rug had obviously not been vacuumed or someone would have seen the bottle caps. There was a yellow ring around the inside of the toilet, which let us know that had not been cleaned either. The table had dried brown spots of what looked like some kind of cola . There were cobwebs in the corners containing caught dead bugs. If someone was supposed to have clean that room, they badly missed the Mark. My husband had to get soap and a washcloth and wash down the nightstand and table, because we could not set anything on them . It was really sad that what could have been a nice stay so obviously had not been prepared since the last guest. the exception to that was that the bed was made with clean linen.

I will start with the good: the bed was clean and very comfortable. The shower had plenty of hot water and the showerhead was great! However, if you have paid someone to clean that room, you need to get your money back. When we entered the room, someone had spilled a sticky liquid on one of the bedside tables, which had not been cleaned up. My guess, from the Bud Light beer bottle caps on the floor– which I stepped on – is that it was beer. The rug had obviously not been vacuumed or someone would have seen the bottle caps. There was a yellow ring around the inside of the toilet, which let us know that had not been cleaned either. The table had dried brown spots of what looked like some kind of cola . There were cobwebs in the corners containing caught dead bugs. If someone was supposed to have clean that room, they badly missed the Mark. My husband had to get soap and a washcloth and wash down the nightstand and table, because we could not set anything on them . It was really sad that what could have been a nice stay so obviously had not been prepared since the last guest. the exception to that was that the bed was made with clean linen.

4

Brian

3 ago 2023

·

Se alojó 1 noche

There was a terrible sewer smell that came into our room. We really couldn't enjoy our stay because of the bad smell.

There was a terrible sewer smell that came into our room. We really couldn't enjoy our stay because of the bad smell.

2

Joseph

8 sept 2025

·

Se alojó 2 noches

Urine stains on floor, hair around toilet

Urine stains on floor, hair around toilet

4

James

20 ago 2024

·

Se alojó 2 noches

The check in process was disastrous. The property was supposed to send an email link to access the room which was never sent. After leaving several voice mails we finally got a hold of a real person since no one was at the property to help us. The bed was very comfortable but it ended there. There was some mold on the bathroom tile and it appeared the toilet had not been cleaned in quite a while as there was a terrible ring around the water line. We killed a few small bugs and insects. I spilled some contact lens cleaner on the floor and wiped it up and the tissue was very dirty. The stairwell down to the first floor had a horrible odor that they must have known about since a brick kept the door ajar. The room itself was very quiet and the bed was comfortable. Plenty of coffee was available.

The check in process was disastrous. The property was supposed to send an email link to access the room which was never sent. After leaving several voice mails we finally got a hold of a real person since no one was at the property to help us. The bed was very comfortable but it ended there. There was some mold on the bathroom tile and it appeared the toilet had not been cleaned in quite a while as there was a terrible ring around the water line. We killed a few small bugs and insects. I spilled some contact lens cleaner on the floor and wiped it up and the tissue was very dirty. The stairwell down to the first floor had a horrible odor that they must have known about since a brick kept the door ajar. The room itself was very quiet and the bed was comfortable. Plenty of coffee was available.

6

Brian

2 oct 2024

·

Se alojó 1 noche

This hotel definitely is older…although you can tell they tried to improve its looks and feel. There is a strong sewage smell in the 2nd floor access stairwell…turns your off…. Definitely a 2 star at best.

This hotel definitely is older…although you can tell they tried to improve its looks and feel. There is a strong sewage smell in the 2nd floor access stairwell…turns your off…. Definitely a 2 star at best.

8

Jane

31 ago 2025

·

Se alojó 1 noche

There were cigarette butts outside of one of the rooms we walked by extinguished in a cup with water.. and the walkway outside the rooms upstairs needed vacuuming or sweeping

There were cigarette butts outside of one of the rooms we walked by extinguished in a cup with water.. and the walkway outside the rooms upstairs needed vacuuming or sweeping

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Habitaciones modernas, espaciosas y cómodas con camas mullidas, televisores grandes y Keurig en la habitación; muchos elogian las renovaciones recientes. Algunos huéspedes informan ruido entre habitaciones y problemas ocasionales como duchas rotas, baja presión de agua o sistemas de calefacción, ventilación y aire acondicionado que tardan en calentar.

Reseñas de huéspedes relacionadas

8

Dorothy

23 feb 2025

·

Se alojó 1 noche

The only complaint would be that we could hear people talking in their room next to us. Walls must be thin.

The only complaint would be that we could hear people talking in their room next to us. Walls must be thin.

10

Paul

6 jul 2024

·

Se alojó 2 noches

I liked the tech that was available to us in the room. Big wall mounted Samsung Smart TV with Hulu available to use. Amazon Echo also in room. Our room was spotless. The bed was very comfortable. The parking was convenient. The contact-less check in and check out was easy and convenient. The hotel lobby for guests is comfortable and clean. The person we communicated with via text msg to check in and check out was prompt and courteous.

I liked the tech that was available to us in the room. Big wall mounted Samsung Smart TV with Hulu available to use. Amazon Echo also in room. Our room was spotless. The bed was very comfortable. The parking was convenient. The contact-less check in and check out was easy and convenient. The hotel lobby for guests is comfortable and clean. The person we communicated with via text msg to check in and check out was prompt and courteous.

8

Paul

8 jul 2024

·

Se alojó 2 noches

We really liked our room. We did have a problem with the shower head. It was stripped and wouldn’t stay on. The water went EVERYWHERE, including straight up into the exhaust fan. Very dangerous!!!! We also did not enjoy the remote check in and out. There is no one to speak to about any issues. IE shower. The remodel is beautiful.

We really liked our room. We did have a problem with the shower head. It was stripped and wouldn’t stay on. The water went EVERYWHERE, including straight up into the exhaust fan. Very dangerous!!!! We also did not enjoy the remote check in and out. There is no one to speak to about any issues. IE shower. The remodel is beautiful.

6

Chelsea

19 oct 2025

·

Se alojó 1 noche

Pros: 1) Very comfy bed and pillows! Hard to find when you have chronic back issues, I slept like a baby! 2) Good size tv, as opposed to the 32" tv in most hotels. Also included Disney and Hulu. 3) Mini fridge and keurig that were super convenient. 4) Loved the keyless entry and being able to go straight to our room without check-in. Cons: 1) The pictures are a bit deceiving, it appears that the entire room was just painted black or white and fixtures replaced with matte black. It is essentially a motel and still a bit outdated and dark. 2) The water pressure is equivalent to trying to bath outside during a light rain shower. 3) Not so much the hotel's fault as probably mine in lack of research, but this hotel is not on Tupper Lake. It is in the town of Tupper Lake which borders Raquette Pond. Neither body of water you're going to see or be anywhere close to. Your view is the neighbor's yard. 4) A few basic amenities that were listed are lacking. The "free breakfast" is more of a snack station, the vending machines are almost empty.

Pros: 1) Very comfy bed and pillows! Hard to find when you have chronic back issues, I slept like a baby! 2) Good size tv, as opposed to the 32" tv in most hotels. Also included Disney and Hulu. 3) Mini fridge and keurig that were super convenient. 4) Loved the keyless entry and being able to go straight to our room without check-in. Cons: 1) The pictures are a bit deceiving, it appears that the entire room was just painted black or white and fixtures replaced with matte black. It is essentially a motel and still a bit outdated and dark. 2) The water pressure is equivalent to trying to bath outside during a light rain shower. 3) Not so much the hotel's fault as probably mine in lack of research, but this hotel is not on Tupper Lake. It is in the town of Tupper Lake which borders Raquette Pond. Neither body of water you're going to see or be anywhere close to. Your view is the neighbor's yard. 4) A few basic amenities that were listed are lacking. The "free breakfast" is more of a snack station, the vending machines are almost empty.

10

Gail

11 ago 2025

·

Se alojó 3 noches

Comfortable beds and good amenities in the room.

Comfortable beds and good amenities in the room.

10

Lisa

16 ago 2025

·

Se alojó 1 noche

Clean and modern, comfy bed with lots of pillows. Would stay here again

Clean and modern, comfy bed with lots of pillows. Would stay here again

10

Joyce E

15 nov 2025

·

Se alojó 1 noche

The room was huge - enough room for two queen-sized beds with plenty of room for a desk and chairs, a dresser, and an additional seat as well as a comfortable chair. They also have a medium-sized fridge and a Kuerig with coffee and tea available. The bathroom is well-appointed and large.

The room was huge - enough room for two queen-sized beds with plenty of room for a desk and chairs, a dresser, and an additional seat as well as a comfortable chair. They also have a medium-sized fridge and a Kuerig with coffee and tea available. The bathroom is well-appointed and large.

6

Carol

8 jun 2025

·

Se alojó 1 noche

Checkin is via text. Room # and code. Employee on site very nice man. Room was too cold. Turned on heat, nothing. Called and was told takes very long time to warm up. Called again after 40 minutes and cold heaters and was told maintenance would be here quickly, 1 1/2 hours later called again. Ended up waiting around the motel and delaying our plans for the evening waiting to see if heat worked. It did eventually warm up 2 degrees in 2 hours, 65 to 67, and was warmer when we got back. This is the Adirondacks. It can be 30s in July at night. Just saying waiting for a room to show heat is actually working,.not exactly how I wanted to spend my time.

Checkin is via text. Room # and code. Employee on site very nice man. Room was too cold. Turned on heat, nothing. Called and was told takes very long time to warm up. Called again after 40 minutes and cold heaters and was told maintenance would be here quickly, 1 1/2 hours later called again. Ended up waiting around the motel and delaying our plans for the evening waiting to see if heat worked. It did eventually warm up 2 degrees in 2 hours, 65 to 67, and was warmer when we got back. This is the Adirondacks. It can be 30s in July at night. Just saying waiting for a room to show heat is actually working,.not exactly how I wanted to spend my time.

10

Joyce

10 abr 2024

·

Se alojó 3 noches

The bed was excellent - no sagging !! Towels were thick and plush ! Did not like the hair conditioner provided. There was only one outlet by the desk so if you plugged in the light you could not plug in your laptop. Shower did not have a good force so it took a long time to wash and rinse long hair. But I would go there again !

The bed was excellent - no sagging !! Towels were thick and plush ! Did not like the hair conditioner provided. There was only one outlet by the desk so if you plugged in the light you could not plug in your laptop. Shower did not have a good force so it took a long time to wash and rinse long hair. But I would go there again !

10

Michael

8 jun 2025

·

Se alojó 1 noche

We stayed there specifically to go to the Wild Center. The motel has no windows in the front and is painted black. The rooms were updated with a great look, having painted the tiled ceilings black and changing out fixtures to all black. It really works well. Our room had a connecting room, so we could hear our neighbors talking. NP., we slept really well because the lack of windows in the front kept us from hearing everybody leaving the next morning. Would definitely stay there again!

We stayed there specifically to go to the Wild Center. The motel has no windows in the front and is painted black. The rooms were updated with a great look, having painted the tiled ceilings black and changing out fixtures to all black. It really works well. Our room had a connecting room, so we could hear our neighbors talking. NP., we slept really well because the lack of windows in the front kept us from hearing everybody leaving the next morning. Would definitely stay there again!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El registro de entrada sin contacto es fácil para algunos y el personal puede ser útil por mensaje de texto o teléfono, pero muchos tuvieron dificultades para recibir códigos de acceso, comunicarse con el soporte técnico u obtener asistencia oportuna debido a la presencia limitada en el establecimiento.

Reseñas de huéspedes relacionadas

10

Ethan

2 jun 2025

·

Se alojó 2 noches

I had a great experience here. Came up solo to do some hikes in the area and it was exactly what I was looking for. Make sure that you do the check-in ahead of the day of arrival however, I didn't do it until I was already driving up and ending up having to call to get my door code. Miguel was very responsive and friendly on the phone however and it was not an issue at all. Room was very nice and clean and it was nice having Hulu in the room. Will be considering staying here again next time I need a hotel in Tupper Lake.

I had a great experience here. Came up solo to do some hikes in the area and it was exactly what I was looking for. Make sure that you do the check-in ahead of the day of arrival however, I didn't do it until I was already driving up and ending up having to call to get my door code. Miguel was very responsive and friendly on the phone however and it was not an issue at all. Room was very nice and clean and it was nice having Hulu in the room. Will be considering staying here again next time I need a hotel in Tupper Lake.

10

Todd Joseph Robert

26 ene 2025

·

Se alojó 1 noche

The check-in process worked flawlessly!

The check-in process worked flawlessly!

6

Peter

11 nov 2023

·

Se alojó 1 noche

Place would have been awesome if we did not wait an hour and a half for self check in after driving 7 hours. Called number on website and door of hotel no answer. Never received email or text with check in info yet I received 6 texts and emails for other things. Orbitz customer service no help either as I couldn’t reach a service rep. If it wasn’t for awesome gentleman who worked there we found in the wash room we might still be waiting. Ended up having to miss dinner and late for event.

Place would have been awesome if we did not wait an hour and a half for self check in after driving 7 hours. Called number on website and door of hotel no answer. Never received email or text with check in info yet I received 6 texts and emails for other things. Orbitz customer service no help either as I couldn’t reach a service rep. If it wasn’t for awesome gentleman who worked there we found in the wash room we might still be waiting. Ended up having to miss dinner and late for event.

8

Robert

4 oct 2023

·

Se alojó 1 noche

Property was fine but checking in was a challenge. There needs to be staff available to help at check in.

Property was fine but checking in was a challenge. There needs to be staff available to help at check in.

10

Kimberly

19 mar 2024

·

Se alojó 2 noches

Great hotel. Clean, quiet, convenient. Loved the easy check in and key on my phone app! Will definitely be back!!

Great hotel. Clean, quiet, convenient. Loved the easy check in and key on my phone app! Will definitely be back!!

6

Conrad

14 sept 2025

·

Se alojó 2 noches

This is a no front desk motel. I’ve had difficulty reaching someone to talk to about problems with check-in. Both times I’ve called support number the voicemail was full. My written messages were not acknowledged. Trailhead has registration system that demanded info from folks in both rooms when I had booked and paid for both; that made for awkward registration since my relatives in other room were not local to me, and I’m not a geek with all the messages demanding info from them. There was also comprehension problem with the cleaning crew—I had told one that rooms thirty and thirty-one were leaving in an hour. The man didn’t understand me, so I said rooms 30 and 31. He then proceeded to go to room 30 and knock on door to see if it was vacant (?)

This is a no front desk motel. I’ve had difficulty reaching someone to talk to about problems with check-in. Both times I’ve called support number the voicemail was full. My written messages were not acknowledged. Trailhead has registration system that demanded info from folks in both rooms when I had booked and paid for both; that made for awkward registration since my relatives in other room were not local to me, and I’m not a geek with all the messages demanding info from them. There was also comprehension problem with the cleaning crew—I had told one that rooms thirty and thirty-one were leaving in an hour. The man didn’t understand me, so I said rooms 30 and 31. He then proceeded to go to room 30 and knock on door to see if it was vacant (?)

8

Judy

25 jul 2025

·

Se alojó 2 noches

I don’t like that there is no one available on site for questions or to print out bills.

I don’t like that there is no one available on site for questions or to print out bills.

4

James

12 ago 2025

·

Se alojó 1 noche

Check-in was a nightmare and took nearly an hour with multiple unsuccessful attempts to contact the help phone number given at the site. This motel has no staff on hand to check you in or answer questions/solve problems. The help phone number leads to a recorded message telling you to leave a message, but the mailbox is full and does not accept messages. I finally figured out how to navigate an online check-in system, but after filling out the forms and providing all the request information, when you pressed the SUBMIT button at the bottom, nothing happened. Additionally, the motel said that there is a breakfast but there was no food available at 7:30 AM when we tried to find something to eat. The room itself was acceptable, but the misrepresentation of this company assures that not only will I never deal with this company again, and I will warn my friends and relatives not to do so either. During the hour that we in the motel welcome area trying to contact a human, there were two other couples that were having the same problem as us, Disgraceful!

Check-in was a nightmare and took nearly an hour with multiple unsuccessful attempts to contact the help phone number given at the site. This motel has no staff on hand to check you in or answer questions/solve problems. The help phone number leads to a recorded message telling you to leave a message, but the mailbox is full and does not accept messages. I finally figured out how to navigate an online check-in system, but after filling out the forms and providing all the request information, when you pressed the SUBMIT button at the bottom, nothing happened. Additionally, the motel said that there is a breakfast but there was no food available at 7:30 AM when we tried to find something to eat. The room itself was acceptable, but the misrepresentation of this company assures that not only will I never deal with this company again, and I will warn my friends and relatives not to do so either. During the hour that we in the motel welcome area trying to contact a human, there were two other couples that were having the same problem as us, Disgraceful!

6

Conrad

13 may 2024

·

Se alojó 1 noche

I've always liked Shaheen's, now Trailhead, but the current checkin arrangements were poor: I made reservations thru Expedia, who told me the remote checkin room number and code info would be provided 24 hrs before checkin--when it wasn't, I called the Trailhead phone number but received message that no voice mailbox was set up. I then sent email to Trailhead, who responded that I should have received email code from Expedia; that didn't arrive until about 2 hrs before checkin. It was frustrating to not be able to get the checkin info until shortly before arrival.

I've always liked Shaheen's, now Trailhead, but the current checkin arrangements were poor: I made reservations thru Expedia, who told me the remote checkin room number and code info would be provided 24 hrs before checkin--when it wasn't, I called the Trailhead phone number but received message that no voice mailbox was set up. I then sent email to Trailhead, who responded that I should have received email code from Expedia; that didn't arrive until about 2 hrs before checkin. It was frustrating to not be able to get the checkin info until shortly before arrival.

8

Len

22 sept 2025

·

Se alojó 5 noches

The room was nice enough. However the instructions I was given to get in the room were incorrect. They said to put in the code and then hit the center key. They didn’t say that you also had to hit the center key before entering the code as well. That caused quite a bit of confusion. There was a rubber strip that was part of the door frame which fell out. They said to text if I wanted the room cleaned. I did that but the room wasn’t cleaned.

The room was nice enough. However the instructions I was given to get in the room were incorrect. They said to put in the code and then hit the center key. They didn’t say that you also had to hit the center key before entering the code as well. That caused quite a bit of confusion. There was a rubber strip that was part of the door frame which fell out. They said to text if I wanted the room cleaned. I did that but the room wasn’t cleaned.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Base conveniente para el Wild Center y las actividades cercanas en las Adirondack; generalmente tranquilo y cerca del centro, aunque se puede escuchar algo de ruido de la calle.

Reseñas de huéspedes relacionadas

10

Roxann

16 dic 2025

·

Se alojó 1 noche

Nice room in a great location.

Nice room in a great location.

10

Rebecca

9 jul 2025

·

Se alojó 1 noche

Convenient location to activities around Tupper Lake. We had a one bedroom suite and it was very nice for three adults.

Convenient location to activities around Tupper Lake. We had a one bedroom suite and it was very nice for three adults.

8

Ivan

3 ago 2025

·

Se alojó 2 noches

It is relatively quiet but you can hear the cars on the street. Its good for a motel in that parts.

It is relatively quiet but you can hear the cars on the street. Its good for a motel in that parts.

8

Scott

31 mar 2025

·

Se alojó 2 noches

Close to town. Comfortable. Reasonably priced. Entrance needs some repair due to large potholes but thats winter related. Understandable issue to have

Close to town. Comfortable. Reasonably priced. Entrance needs some repair due to large potholes but thats winter related. Understandable issue to have

8

Wendelin

18 ago 2025

·

Se alojó 1 noche

The location was good for the Wild Center and Tupper Lake. The contactless check in worked fine. The continental breakfast was adequate.

The location was good for the Wild Center and Tupper Lake. The contactless check in worked fine. The continental breakfast was adequate.

10

Melinda

21 jun 2025

·

Se alojó 1 noche

Clean and comfortable and close to the Wild Center!

Clean and comfortable and close to the Wild Center!

10

Samantha

19 feb 2024

·

Se alojó 1 noche

Perfect location for the wild center. Easy check in. Clean. Quiet.

Perfect location for the wild center. Easy check in. Clean. Quiet.

10

Jennifer

3 mar 2025

·

Se alojó 1 noche

The rooms were comfy and cozy. The rooms have been updated and remodeled. The location was easy to find and perfect for a trip in the ADKs. The common area is a great place to relax and unwind.

The rooms were comfy and cozy. The rooms have been updated and remodeled. The location was easy to find and perfect for a trip in the ADKs. The common area is a great place to relax and unwind.

8

Bridget

16 abr 2024

·

Se alojó 2 noches

Perfect for hopping around to Wild Center and Raquette River Brewery. Beautiful nook in Adirondacks.

Perfect for hopping around to Wild Center and Raquette River Brewery. Beautiful nook in Adirondacks.

10

MARIA EMMA

7 jun 2025

·

Se alojó 1 noche

This property shows style and comfort every where you look: the bed was cozy and the bathroom clean. Check in was fast since they send you a code so you don’t need to wait. Location is ideal, in a quiet area. Highly recommended.

This property shows style and comfort every where you look: the bed was cozy and the bathroom clean. Check in was fast since they send you a code so you don’t need to wait. Location is ideal, in a quiet area. Highly recommended.

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Comida

El desayuno es una opción ligera para llevar que muchos encontraron desabastecida o inconsistente, con algunos reportando la falta de artículos o opciones vencidas; pocos lo consideraron adecuado.

Reseñas de huéspedes relacionadas

6

Robert

19 oct 2024

·

Se alojó 2 noches

Poor breakfast, coffeemaker in room didn’t work, and no one to ask about area dining.

Poor breakfast, coffeemaker in room didn’t work, and no one to ask about area dining.

6

Benjamin

25 ago 2025

·

Se alojó 1 noche

The breakfast situation was terrible. They advertised having grab and go items such as granola bars and there was nothing. The shelf was completely empty except for coffee and a couple pieces of fruit for the entire hotel.

The breakfast situation was terrible. They advertised having grab and go items such as granola bars and there was nothing. The shelf was completely empty except for coffee and a couple pieces of fruit for the entire hotel.

10

Carol

19 feb 2025

·

Se alojó 1 noche

Room was ok. Quiet. Clean There was no one able to give restaurant or area places to go. No information in lobby or room. The lady at a desk when we were leaving wasn’t very helpful Advertises with breakfast bits it’s a grab and go

Room was ok. Quiet. Clean There was no one able to give restaurant or area places to go. No information in lobby or room. The lady at a desk when we were leaving wasn’t very helpful Advertises with breakfast bits it’s a grab and go

8

Gary

29 feb 2024

·

Se alojó 3 noches

We liked the room, decor, property condition, location and price. We didn't read the confirmation notice close enough to learn that we needed to download the Goki app before we could receive our room code. We gave up after a while trying to figure out the TV. A notice read that the hotel provided and Hulu and Disney Channels; when we selected these we found we needed to set up accounts and pay. The provided breakfast was disappointing. Only one half-gallon of milk was in the refrigerator and that was gone fairly early. I only got to the kitchen in time to get milk and juice one out of three mornings. Staff should be on hand to restock supplies.

We liked the room, decor, property condition, location and price. We didn't read the confirmation notice close enough to learn that we needed to download the Goki app before we could receive our room code. We gave up after a while trying to figure out the TV. A notice read that the hotel provided and Hulu and Disney Channels; when we selected these we found we needed to set up accounts and pay. The provided breakfast was disappointing. Only one half-gallon of milk was in the refrigerator and that was gone fairly early. I only got to the kitchen in time to get milk and juice one out of three mornings. Staff should be on hand to restock supplies.

8

Lesley

1 ene 2024

·

Se alojó 2 noches

The rooms were clean, comfortable and welcoming. Check in was easy. Breakfast was great.

The rooms were clean, comfortable and welcoming. Check in was easy. Breakfast was great.

8

Marisol

26 sept 2025

·

Se alojó 1 noche

The room was beautiful but bathroom sink was dirty. The “light breakfast” was terrible. Little to no options and food was expired. There was also no one to touch base with onsite.

The room was beautiful but bathroom sink was dirty. The “light breakfast” was terrible. Little to no options and food was expired. There was also no one to touch base with onsite.

10

Rebecca

7 oct 2025

·

Se alojó 1 noche

Convenient, clean and comfortable! Nice little set up for breakfast!

Convenient, clean and comfortable! Nice little set up for breakfast!

8

Jennifer

10 ago 2025

·

Se alojó 2 noches

We have stayed at Trailhead several times. The room and pool are always clean. The property is well run. The property did a good job of bringing us an air mattress after Expedia booked our family of 5 in a 4-person room. The grab and go snacks were grabbed by others and there weren't refills provided throughout the breakfast timeframe.

We have stayed at Trailhead several times. The room and pool are always clean. The property is well run. The property did a good job of bringing us an air mattress after Expedia booked our family of 5 in a 4-person room. The grab and go snacks were grabbed by others and there weren't refills provided throughout the breakfast timeframe.

6

Danielle

4 ago 2025

·

Se alojó 1 noche

The advertisement on Expedia said breakfast was provided. It is not provided.

The advertisement on Expedia said breakfast was provided. It is not provided.

8

Dolores

18 may 2025

·

Se alojó 1 noche

When I read about the hotel. It said free breakfast. Whenever we go away which is not often. I look for hotels that offer free breakfast. I did not realize it meant continental. Everything else was fine. But we were rather disappointed in the breakfast selection. Also, planning on returning in July. We really hope the pool is cleaned and up and running.

When I read about the hotel. It said free breakfast. Whenever we go away which is not often. I look for hotels that offer free breakfast. I did not realize it meant continental. Everything else was fine. But we were rather disappointed in the breakfast selection. Also, planning on returning in July. We really hope the pool is cleaned and up and running.

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2

Leydi

6 sept 2025

·

Se alojó 1 noche

No pude ingresar a la habitación el numero que dieron para llamar no respondio tuve que dormir afuera

No pude ingresar a la habitación el numero que dieron para llamar no respondio tuve que dormir afuera

10

Alb

21 oct 2024

·

Se alojó 2 noches

Buen servicio

Buen servicio

8

Pamela

hace 6 días

·

Se alojó 1 noche

Was happy with our accommodations. Mattress was a stand out. Very good. TV was brand new but we were unable to figure out how to work it. 😂 The one disappointment was that hotels.com didn’t seem responsive to our request for room # and room code. I notified them I had not received it as promised and no response. When we arrived at hotel, front desk couldn’t find our reservation. Finally he said he has trouble with this when 3rd parties are involved. He was able to handle the issue promptly and we were set.

Was happy with our accommodations. Mattress was a stand out. Very good. TV was brand new but we were unable to figure out how to work it. 😂 The one disappointment was that hotels.com didn’t seem responsive to our request for room # and room code. I notified them I had not received it as promised and no response. When we arrived at hotel, front desk couldn’t find our reservation. Finally he said he has trouble with this when 3rd parties are involved. He was able to handle the issue promptly and we were set.

2

Barbara

hace 2 semanas

·

Se alojó 1 noche

Tried to cancel room, phone number given to me by the Lake Placid office was no longer active. My 80 year old husband had taken a bad fall and we had to cancel our trip. Company needs to make it easier to contact them !!!

Tried to cancel room, phone number given to me by the Lake Placid office was no longer active. My 80 year old husband had taken a bad fall and we had to cancel our trip. Company needs to make it easier to contact them !!!

10

Nan

hace 2 semanas

·

Se alojó 1 noche

A great place to stay. Easy walk into town, comfortable, clean, quiet

A great place to stay. Easy walk into town, comfortable, clean, quiet

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 16:00 a 23:59

Antes de la(s) 11:00

Interesante

Políticas e información adicionales sobre esta propiedad.

Extras opcionales

Servicios adicionales de pago que puedes solicitar.

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Precios para las próximas fechas

septiembre 2026

octubre 2026

Más barato

Más caro

Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.

Este alojamiento no dispone de recepción. Los huéspedes pueden acceder al alojamiento a través de una entrada privada. Durante el registro de entrada, el titular deberá presentar la tarjeta usada para reservar y un documento de identidad oficial con fotografía a su nombre. Cualquier otra gestión habrá de coordinarse con el alojamiento antes de la llegada. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática. Los huéspedes recibirán un correo electrónico con instrucciones para la entrada 2 horas antes de su llegada.

El check in debe realizarlo alguien que tenga al menos 21 años.

Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
El nombre de la tarjeta de crédito utilizada a la llegada para pagar gastos adicionales debe corresponderse con el nombre principal que figura en la reserva de la habitación.
Este alojamiento acepta tarjetas de crédito y tarjetas de débito. No se aceptan pagos en efectivo.
No se garantiza la disponibilidad de habitaciones sin ruidos.
Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: detector de monóxido de carbono, extintor, detector de humo y botiquín de primeros auxilios.
Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada

Este alojamiento permite mascotas solo en determinadas habitaciones y tiene otras restricciones sobre las mascotas (se aplican cargos y se pueden encontrar en la sección relativa a las tarifas). Los huéspedes pueden realizar las gestiones para traer sus mascotas poniéndose en contacto directamente con el alojamiento mediante la información de contacto que figura en la confirmación de la reserva.
Es posible realizar el registro de entrada sin contacto personal y el registro de salida sin contacto personal.

Mascotas: 75.00 USD por alojamiento (varía dependiendo de la duración de la estancia)
No se cobran tasas por los animales de servicio

La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.