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Trailhead by Weekender

From

US$ 123

/ noite

Trailhead by Weekender - Image 1

Trailhead by Weekender - Quarto

Trailhead by Weekender - Quarto

Trailhead by Weekender - Piscina

Trailhead by Weekender - Banheiro

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From

US$ 123

/ noite

Sobre esta propriedade

Aproveite opções de lazer, como uma piscina externa, ou aprecie a vista em um jardim.

Localização

314 Park Street, Tupper Lake, Nova York, Estados Unidos

Wild Center (0.8 milhas)

Goff-nelson Memorial Library (1 milhas)

Tupper Lake (1.2 milhas)

Horseshoe Lake Wild Forest (3 milhas)

Simon Pond (7 milhas)

Bridge Gardens (7.3 milhas)

Mais informações sobre a localização

Opções de quarto

5

Quarto luxo, 2 camas Queen

Detalhes do quarto

2 Camas De Casal Grandes

Acomoda 4

Deck ou pátio

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

1

Quarto luxo, 1 quarto

Detalhes do quarto

1 Cama De Casal Extragrande

e

1 Sofá-Cama

Acomoda 4

Deck ou pátio

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

4

Quarto luxo, 1 cama King e sofá-cama

Detalhes do quarto

1 Cama De Casal Extragrande

e

1 Sofá-Cama

Acomoda 4

Deck ou pátio

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

5

Quarto luxo, 1 cama King

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

Deck ou pátio

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

4

Quarto luxo, acessível

Detalhes do quarto

2 Camas De Casal Grandes

Acomoda 4

Deck ou pátio

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

4

Quarto luxo, várias camas

Detalhes do quarto

1 Cama De Casal Extragrande

,

1 Cama De Casal Grande

e

1 Sofá-Cama

Acomoda 6

Deck ou pátio

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

Avaliações dos hóspedes sobre Trailhead by Weekender

8.1

Muito bom

Com base em 656 avaliações verificadas

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

O Trailhead by Weekender oferece quartos renovados e espaçosos, com camas muito confortáveis e toques modernos. As avaliações, no entanto, mencionam qualidade do café da manhã inconsistente, falhas ocasionais na manutenção ou limpeza, e gelo no estacionamento sazonal, além de uma piscina que às vezes está fechada.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Opinião dos hóspedes

O Trailhead by Weekender oferece quartos renovados e espaçosos, com camas muito confortáveis e toques modernos. As avaliações, no entanto, mencionam qualidade do café da manhã inconsistente, falhas ocasionais na manutenção ou limpeza, e gelo no estacionamento sazonal, além de uma piscina que às vezes está fechada.

Diversos hóspedes elogiam a localização conveniente em Tupper Lake, próxima ao Wild Center, e a tranquilidade do local, perto da cidade. O check-in por conta própria e sem contato é apreciado por muitos, mas instruções pouco claras e a falta de funcionários no local podem dificultar o acesso ou a obtenção de ajuda. Espere uma estadia moderna e autônoma em um motel, com grande conforto nos quartos e serviços variáveis.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

Propriedade no estilo motel, renovada, com área de estar ao ar livre e fogueira; a disponibilidade da piscina é inconsistente, com vários relatos de que ela estava fechada ou vazia. Gelo no inverno e buracos no estacionamento e nas calçadas foram notados por diversos hóspedes.

Avaliações dos hóspedes relacionadas

10

Kylie

29 de ago. de 2025

·

Hospedou-se por 2 noites

The room was clean, comfortable and relaxing. There is a fire pit area, a shelter with several grills and a very clean pool. We will definitely come back next time we are in the area!

The room was clean, comfortable and relaxing. There is a fire pit area, a shelter with several grills and a very clean pool. We will definitely come back next time we are in the area!

8

Jim

21 de jun. de 2024

·

Hospedou-se por 2 noites

Pool was not open and weather for previous 3 days was in the 90's with a real feel of 96. No person , real person on site. This makes me uncomfortable and I will NOT ever book any hotel with no person on board.

Pool was not open and weather for previous 3 days was in the 90's with a real feel of 96. No person , real person on site. This makes me uncomfortable and I will NOT ever book any hotel with no person on board.

6

Jan M

13 de jul. de 2023

·

Hospedou-se por 1 noite

Very, very disappointed that the pool was not up and running. This was one of the main reasons that we selected this facility and paid a higher price for it. Only to get there and discover that the pool is not usable. There should be some compensation for that, at least. Otherwise, the room was nice enough. A paper clip regulating the toilet flush mechanism....

Very, very disappointed that the pool was not up and running. This was one of the main reasons that we selected this facility and paid a higher price for it. Only to get there and discover that the pool is not usable. There should be some compensation for that, at least. Otherwise, the room was nice enough. A paper clip regulating the toilet flush mechanism....

10

Joyce

7 de ago. de 2025

·

Hospedou-se por 1 noite

This was a very clean and spacious room ! Loved the way they do check-in. No line and no entery card to carry around. The pool was great too. Highly recommended !!!

This was a very clean and spacious room ! Loved the way they do check-in. No line and no entery card to carry around. The pool was great too. Highly recommended !!!

8

Nicole

4 de ago. de 2025

·

Hospedou-se por 3 noites

Rooms very clean and nice for a motel. They had a nice outdoor setup with Adirondack chairs, a fire at night and outdoor pool. The lobby lacked an onsite attendant which was a bit frustrating. There were no cups or K Cups for the coffee which was a bit annoying. Other than that they had gentleman there during the day to supply you with extra towels and empty your trash if needed but didn’t make our beds. I am a mom and it’s nice to have someone else make my bed once in awhile other than me. Fairly positive all around, would recommend.

Rooms very clean and nice for a motel. They had a nice outdoor setup with Adirondack chairs, a fire at night and outdoor pool. The lobby lacked an onsite attendant which was a bit frustrating. There were no cups or K Cups for the coffee which was a bit annoying. Other than that they had gentleman there during the day to supply you with extra towels and empty your trash if needed but didn’t make our beds. I am a mom and it’s nice to have someone else make my bed once in awhile other than me. Fairly positive all around, would recommend.

4

Karla

6 de jul. de 2024

·

Hospedou-se por 2 noites

Pool was closed, I wish I would have knew this before hand.

Pool was closed, I wish I would have knew this before hand.

10

Amanda

29 de jun. de 2025

·

Hospedou-se por 2 noites

The property is fantastic. It’s been renovated and the rooms are very clean and well put together. The main area is really cute with games and snacks (light breakfast in the morning as well). The pool was great and they had a fire pit area that was fully stocked with s’mores supplies which my kids loved. We feel lucky we found this place! It was such an easy self-check in process and we received check-in texts from staff throughout the weekend. Would definitely stay again.

The property is fantastic. It’s been renovated and the rooms are very clean and well put together. The main area is really cute with games and snacks (light breakfast in the morning as well). The pool was great and they had a fire pit area that was fully stocked with s’mores supplies which my kids loved. We feel lucky we found this place! It was such an easy self-check in process and we received check-in texts from staff throughout the weekend. Would definitely stay again.

10

George

21 de fev. de 2024

·

Hospedou-se por 1 noite

Definitely needs a good sanding going down to the back parking lot. Our car was sliding. Also, the back entrance to the lobby was a sheet of ice. Other than that the room was very comfortable and clean.

Definitely needs a good sanding going down to the back parking lot. Our car was sliding. Also, the back entrance to the lobby was a sheet of ice. Other than that the room was very comfortable and clean.

6

Katharine J

4 de jul. de 2025

·

Hospedou-se por 1 noite

Overall fine. Would prefer an earlier check in than 4pm. Ice machine was broken. Pool was locked. Rooms were renovated, but hastily. Overall quiet and clean.

Overall fine. Would prefer an earlier check in than 4pm. Ice machine was broken. Pool was locked. Rooms were renovated, but hastily. Overall quiet and clean.

10

Jeanette

20 de jul. de 2024

·

Hospedou-se por 2 noites

Staff was helpful, property was clean. Slightly disappointed that the pool was not available.

Staff was helpful, property was clean. Slightly disappointed that the pool was not available.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

Muitos hóspedes consideraram os quartos limpos e renovados, mas houve relatos de banheiros sujos, cortinas de chuveiro mofadas, teias de aranha, odores e falta de serviço de limpeza, indicando padrões inconsistentes. Áreas comuns e calçadas também receberam reclamações ocasionais de limpeza.

Avaliações dos hóspedes relacionadas

4

Shruti

24 de ago. de 2025

·

Hospedou-se por 2 noites

The sheets and beds were clean. There were unfortunately cobwebs all over the railing and spiders hanging in front of our door. It was rather disappointing for the price

The sheets and beds were clean. There were unfortunately cobwebs all over the railing and spiders hanging in front of our door. It was rather disappointing for the price

6

Joseph

9 de fev. de 2025

·

Hospedou-se por 2 noites

Tv did not operate. Blood on light switch

Tv did not operate. Blood on light switch

8

Amanda

24 de jul. de 2024

·

Hospedou-se por 2 noites

Hotel room was clean, except for the interior shower curtain which was desperately in need of bleach because of the large mold spots all over it. Bed is comfortable and AC works well. Complimentary water, good sized fridge and enough towels, etc. Only snafu was that we called and asked for an early check in (just 2 hours) and they agreed to accommodate us. But when we arrived, the room still hadn’t been cleaned yet and wouldn’t be ready for almost an hour. It seems the reservation organization isn’t directly in touch with the housekeeping. Very frustrating.

Hotel room was clean, except for the interior shower curtain which was desperately in need of bleach because of the large mold spots all over it. Bed is comfortable and AC works well. Complimentary water, good sized fridge and enough towels, etc. Only snafu was that we called and asked for an early check in (just 2 hours) and they agreed to accommodate us. But when we arrived, the room still hadn’t been cleaned yet and wouldn’t be ready for almost an hour. It seems the reservation organization isn’t directly in touch with the housekeeping. Very frustrating.

4

Paul

13 de ago. de 2025

·

Hospedou-se por 2 noites

Arrived with no one to check us is, an elderly couple before us was on the phone for 45 minutes trying to get their room number and code. When we got to our room, the toilet was dirty, the door frame and door was black from finger prints. Had problems with our tv, couldn’t turn up volume plus other problems. The note said you can call a 1800 number, but guess what mail box full, so couldn’t get a call back. Coffee machine didn’t work and as for the continental breakfast there wasn’t much. For the price we paid we deserve much better. Spoke to other guests and they were also very disappointed.

Arrived with no one to check us is, an elderly couple before us was on the phone for 45 minutes trying to get their room number and code. When we got to our room, the toilet was dirty, the door frame and door was black from finger prints. Had problems with our tv, couldn’t turn up volume plus other problems. The note said you can call a 1800 number, but guess what mail box full, so couldn’t get a call back. Coffee machine didn’t work and as for the continental breakfast there wasn’t much. For the price we paid we deserve much better. Spoke to other guests and they were also very disappointed.

4

James

18 de mai. de 2024

·

I will start with the good: the bed was clean and very comfortable. The shower had plenty of hot water and the showerhead was great! However, if you have paid someone to clean that room, you need to get your money back. When we entered the room, someone had spilled a sticky liquid on one of the bedside tables, which had not been cleaned up. My guess, from the Bud Light beer bottle caps on the floor– which I stepped on – is that it was beer. The rug had obviously not been vacuumed or someone would have seen the bottle caps. There was a yellow ring around the inside of the toilet, which let us know that had not been cleaned either. The table had dried brown spots of what looked like some kind of cola . There were cobwebs in the corners containing caught dead bugs. If someone was supposed to have clean that room, they badly missed the Mark. My husband had to get soap and a washcloth and wash down the nightstand and table, because we could not set anything on them . It was really sad that what could have been a nice stay so obviously had not been prepared since the last guest. the exception to that was that the bed was made with clean linen.

I will start with the good: the bed was clean and very comfortable. The shower had plenty of hot water and the showerhead was great! However, if you have paid someone to clean that room, you need to get your money back. When we entered the room, someone had spilled a sticky liquid on one of the bedside tables, which had not been cleaned up. My guess, from the Bud Light beer bottle caps on the floor– which I stepped on – is that it was beer. The rug had obviously not been vacuumed or someone would have seen the bottle caps. There was a yellow ring around the inside of the toilet, which let us know that had not been cleaned either. The table had dried brown spots of what looked like some kind of cola . There were cobwebs in the corners containing caught dead bugs. If someone was supposed to have clean that room, they badly missed the Mark. My husband had to get soap and a washcloth and wash down the nightstand and table, because we could not set anything on them . It was really sad that what could have been a nice stay so obviously had not been prepared since the last guest. the exception to that was that the bed was made with clean linen.

4

Brian

3 de ago. de 2023

·

Hospedou-se por 1 noite

There was a terrible sewer smell that came into our room. We really couldn't enjoy our stay because of the bad smell.

There was a terrible sewer smell that came into our room. We really couldn't enjoy our stay because of the bad smell.

2

Joseph

8 de set. de 2025

·

Hospedou-se por 2 noites

Urine stains on floor, hair around toilet

Urine stains on floor, hair around toilet

4

James

20 de ago. de 2024

·

Hospedou-se por 2 noites

The check in process was disastrous. The property was supposed to send an email link to access the room which was never sent. After leaving several voice mails we finally got a hold of a real person since no one was at the property to help us. The bed was very comfortable but it ended there. There was some mold on the bathroom tile and it appeared the toilet had not been cleaned in quite a while as there was a terrible ring around the water line. We killed a few small bugs and insects. I spilled some contact lens cleaner on the floor and wiped it up and the tissue was very dirty. The stairwell down to the first floor had a horrible odor that they must have known about since a brick kept the door ajar. The room itself was very quiet and the bed was comfortable. Plenty of coffee was available.

The check in process was disastrous. The property was supposed to send an email link to access the room which was never sent. After leaving several voice mails we finally got a hold of a real person since no one was at the property to help us. The bed was very comfortable but it ended there. There was some mold on the bathroom tile and it appeared the toilet had not been cleaned in quite a while as there was a terrible ring around the water line. We killed a few small bugs and insects. I spilled some contact lens cleaner on the floor and wiped it up and the tissue was very dirty. The stairwell down to the first floor had a horrible odor that they must have known about since a brick kept the door ajar. The room itself was very quiet and the bed was comfortable. Plenty of coffee was available.

6

Brian

2 de out. de 2024

·

Hospedou-se por 1 noite

This hotel definitely is older…although you can tell they tried to improve its looks and feel. There is a strong sewage smell in the 2nd floor access stairwell…turns your off…. Definitely a 2 star at best.

This hotel definitely is older…although you can tell they tried to improve its looks and feel. There is a strong sewage smell in the 2nd floor access stairwell…turns your off…. Definitely a 2 star at best.

8

Jane

31 de ago. de 2025

·

Hospedou-se por 1 noite

There were cigarette butts outside of one of the rooms we walked by extinguished in a cup with water.. and the walkway outside the rooms upstairs needed vacuuming or sweeping

There were cigarette butts outside of one of the rooms we walked by extinguished in a cup with water.. and the walkway outside the rooms upstairs needed vacuuming or sweeping

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Quartos modernos, espaçosos e confortáveis, com camas aconchegantes, TVs grandes e cafeteira Keurig no quarto; muitos elogiam as recentes reformas. Alguns hóspedes relatam ruído entre os quartos e problemas ocasionais, como chuveiros quebrados, baixa pressão da água ou aquecimento/ar condicionado lentos para aquecer.

Avaliações dos hóspedes relacionadas

8

Dorothy

23 de fev. de 2025

·

Hospedou-se por 1 noite

The only complaint would be that we could hear people talking in their room next to us. Walls must be thin.

The only complaint would be that we could hear people talking in their room next to us. Walls must be thin.

10

Paul

6 de jul. de 2024

·

Hospedou-se por 2 noites

I liked the tech that was available to us in the room. Big wall mounted Samsung Smart TV with Hulu available to use. Amazon Echo also in room. Our room was spotless. The bed was very comfortable. The parking was convenient. The contact-less check in and check out was easy and convenient. The hotel lobby for guests is comfortable and clean. The person we communicated with via text msg to check in and check out was prompt and courteous.

I liked the tech that was available to us in the room. Big wall mounted Samsung Smart TV with Hulu available to use. Amazon Echo also in room. Our room was spotless. The bed was very comfortable. The parking was convenient. The contact-less check in and check out was easy and convenient. The hotel lobby for guests is comfortable and clean. The person we communicated with via text msg to check in and check out was prompt and courteous.

8

Paul

8 de jul. de 2024

·

Hospedou-se por 2 noites

We really liked our room. We did have a problem with the shower head. It was stripped and wouldn’t stay on. The water went EVERYWHERE, including straight up into the exhaust fan. Very dangerous!!!! We also did not enjoy the remote check in and out. There is no one to speak to about any issues. IE shower. The remodel is beautiful.

We really liked our room. We did have a problem with the shower head. It was stripped and wouldn’t stay on. The water went EVERYWHERE, including straight up into the exhaust fan. Very dangerous!!!! We also did not enjoy the remote check in and out. There is no one to speak to about any issues. IE shower. The remodel is beautiful.

6

Chelsea

19 de out. de 2025

·

Hospedou-se por 1 noite

Pros: 1) Very comfy bed and pillows! Hard to find when you have chronic back issues, I slept like a baby! 2) Good size tv, as opposed to the 32" tv in most hotels. Also included Disney and Hulu. 3) Mini fridge and keurig that were super convenient. 4) Loved the keyless entry and being able to go straight to our room without check-in. Cons: 1) The pictures are a bit deceiving, it appears that the entire room was just painted black or white and fixtures replaced with matte black. It is essentially a motel and still a bit outdated and dark. 2) The water pressure is equivalent to trying to bath outside during a light rain shower. 3) Not so much the hotel's fault as probably mine in lack of research, but this hotel is not on Tupper Lake. It is in the town of Tupper Lake which borders Raquette Pond. Neither body of water you're going to see or be anywhere close to. Your view is the neighbor's yard. 4) A few basic amenities that were listed are lacking. The "free breakfast" is more of a snack station, the vending machines are almost empty.

Pros: 1) Very comfy bed and pillows! Hard to find when you have chronic back issues, I slept like a baby! 2) Good size tv, as opposed to the 32" tv in most hotels. Also included Disney and Hulu. 3) Mini fridge and keurig that were super convenient. 4) Loved the keyless entry and being able to go straight to our room without check-in. Cons: 1) The pictures are a bit deceiving, it appears that the entire room was just painted black or white and fixtures replaced with matte black. It is essentially a motel and still a bit outdated and dark. 2) The water pressure is equivalent to trying to bath outside during a light rain shower. 3) Not so much the hotel's fault as probably mine in lack of research, but this hotel is not on Tupper Lake. It is in the town of Tupper Lake which borders Raquette Pond. Neither body of water you're going to see or be anywhere close to. Your view is the neighbor's yard. 4) A few basic amenities that were listed are lacking. The "free breakfast" is more of a snack station, the vending machines are almost empty.

10

Gail

11 de ago. de 2025

·

Hospedou-se por 3 noites

Comfortable beds and good amenities in the room.

Comfortable beds and good amenities in the room.

10

Lisa

16 de ago. de 2025

·

Hospedou-se por 1 noite

Clean and modern, comfy bed with lots of pillows. Would stay here again

Clean and modern, comfy bed with lots of pillows. Would stay here again

10

Joyce E

15 de nov. de 2025

·

Hospedou-se por 1 noite

The room was huge - enough room for two queen-sized beds with plenty of room for a desk and chairs, a dresser, and an additional seat as well as a comfortable chair. They also have a medium-sized fridge and a Kuerig with coffee and tea available. The bathroom is well-appointed and large.

The room was huge - enough room for two queen-sized beds with plenty of room for a desk and chairs, a dresser, and an additional seat as well as a comfortable chair. They also have a medium-sized fridge and a Kuerig with coffee and tea available. The bathroom is well-appointed and large.

6

Carol

8 de jun. de 2025

·

Hospedou-se por 1 noite

Checkin is via text. Room # and code. Employee on site very nice man. Room was too cold. Turned on heat, nothing. Called and was told takes very long time to warm up. Called again after 40 minutes and cold heaters and was told maintenance would be here quickly, 1 1/2 hours later called again. Ended up waiting around the motel and delaying our plans for the evening waiting to see if heat worked. It did eventually warm up 2 degrees in 2 hours, 65 to 67, and was warmer when we got back. This is the Adirondacks. It can be 30s in July at night. Just saying waiting for a room to show heat is actually working,.not exactly how I wanted to spend my time.

Checkin is via text. Room # and code. Employee on site very nice man. Room was too cold. Turned on heat, nothing. Called and was told takes very long time to warm up. Called again after 40 minutes and cold heaters and was told maintenance would be here quickly, 1 1/2 hours later called again. Ended up waiting around the motel and delaying our plans for the evening waiting to see if heat worked. It did eventually warm up 2 degrees in 2 hours, 65 to 67, and was warmer when we got back. This is the Adirondacks. It can be 30s in July at night. Just saying waiting for a room to show heat is actually working,.not exactly how I wanted to spend my time.

10

Joyce

10 de abr. de 2024

·

Hospedou-se por 3 noites

The bed was excellent - no sagging !! Towels were thick and plush ! Did not like the hair conditioner provided. There was only one outlet by the desk so if you plugged in the light you could not plug in your laptop. Shower did not have a good force so it took a long time to wash and rinse long hair. But I would go there again !

The bed was excellent - no sagging !! Towels were thick and plush ! Did not like the hair conditioner provided. There was only one outlet by the desk so if you plugged in the light you could not plug in your laptop. Shower did not have a good force so it took a long time to wash and rinse long hair. But I would go there again !

10

Michael

8 de jun. de 2025

·

Hospedou-se por 1 noite

We stayed there specifically to go to the Wild Center. The motel has no windows in the front and is painted black. The rooms were updated with a great look, having painted the tiled ceilings black and changing out fixtures to all black. It really works well. Our room had a connecting room, so we could hear our neighbors talking. NP., we slept really well because the lack of windows in the front kept us from hearing everybody leaving the next morning. Would definitely stay there again!

We stayed there specifically to go to the Wild Center. The motel has no windows in the front and is painted black. The rooms were updated with a great look, having painted the tiled ceilings black and changing out fixtures to all black. It really works well. Our room had a connecting room, so we could hear our neighbors talking. NP., we slept really well because the lack of windows in the front kept us from hearing everybody leaving the next morning. Would definitely stay there again!

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

O check-in sem contato é fácil para alguns, e a equipe pode ser prestativa por mensagem de texto ou telefone, mas muitos tiveram dificuldades para receber códigos de acesso, entrar em contato com o suporte ou obter assistência oportuna devido à presença limitada de funcionários no local.

Avaliações dos hóspedes relacionadas

10

Ethan

2 de jun. de 2025

·

Hospedou-se por 2 noites

I had a great experience here. Came up solo to do some hikes in the area and it was exactly what I was looking for. Make sure that you do the check-in ahead of the day of arrival however, I didn't do it until I was already driving up and ending up having to call to get my door code. Miguel was very responsive and friendly on the phone however and it was not an issue at all. Room was very nice and clean and it was nice having Hulu in the room. Will be considering staying here again next time I need a hotel in Tupper Lake.

I had a great experience here. Came up solo to do some hikes in the area and it was exactly what I was looking for. Make sure that you do the check-in ahead of the day of arrival however, I didn't do it until I was already driving up and ending up having to call to get my door code. Miguel was very responsive and friendly on the phone however and it was not an issue at all. Room was very nice and clean and it was nice having Hulu in the room. Will be considering staying here again next time I need a hotel in Tupper Lake.

10

Todd Joseph Robert

26 de jan. de 2025

·

Hospedou-se por 1 noite

The check-in process worked flawlessly!

The check-in process worked flawlessly!

6

Peter

11 de nov. de 2023

·

Hospedou-se por 1 noite

Place would have been awesome if we did not wait an hour and a half for self check in after driving 7 hours. Called number on website and door of hotel no answer. Never received email or text with check in info yet I received 6 texts and emails for other things. Orbitz customer service no help either as I couldn’t reach a service rep. If it wasn’t for awesome gentleman who worked there we found in the wash room we might still be waiting. Ended up having to miss dinner and late for event.

Place would have been awesome if we did not wait an hour and a half for self check in after driving 7 hours. Called number on website and door of hotel no answer. Never received email or text with check in info yet I received 6 texts and emails for other things. Orbitz customer service no help either as I couldn’t reach a service rep. If it wasn’t for awesome gentleman who worked there we found in the wash room we might still be waiting. Ended up having to miss dinner and late for event.

8

Robert

4 de out. de 2023

·

Hospedou-se por 1 noite

Property was fine but checking in was a challenge. There needs to be staff available to help at check in.

Property was fine but checking in was a challenge. There needs to be staff available to help at check in.

10

Kimberly

19 de mar. de 2024

·

Hospedou-se por 2 noites

Great hotel. Clean, quiet, convenient. Loved the easy check in and key on my phone app! Will definitely be back!!

Great hotel. Clean, quiet, convenient. Loved the easy check in and key on my phone app! Will definitely be back!!

6

Conrad

14 de set. de 2025

·

Hospedou-se por 2 noites

This is a no front desk motel. I’ve had difficulty reaching someone to talk to about problems with check-in. Both times I’ve called support number the voicemail was full. My written messages were not acknowledged. Trailhead has registration system that demanded info from folks in both rooms when I had booked and paid for both; that made for awkward registration since my relatives in other room were not local to me, and I’m not a geek with all the messages demanding info from them. There was also comprehension problem with the cleaning crew—I had told one that rooms thirty and thirty-one were leaving in an hour. The man didn’t understand me, so I said rooms 30 and 31. He then proceeded to go to room 30 and knock on door to see if it was vacant (?)

This is a no front desk motel. I’ve had difficulty reaching someone to talk to about problems with check-in. Both times I’ve called support number the voicemail was full. My written messages were not acknowledged. Trailhead has registration system that demanded info from folks in both rooms when I had booked and paid for both; that made for awkward registration since my relatives in other room were not local to me, and I’m not a geek with all the messages demanding info from them. There was also comprehension problem with the cleaning crew—I had told one that rooms thirty and thirty-one were leaving in an hour. The man didn’t understand me, so I said rooms 30 and 31. He then proceeded to go to room 30 and knock on door to see if it was vacant (?)

8

Judy

25 de jul. de 2025

·

Hospedou-se por 2 noites

I don’t like that there is no one available on site for questions or to print out bills.

I don’t like that there is no one available on site for questions or to print out bills.

4

James

12 de ago. de 2025

·

Hospedou-se por 1 noite

Check-in was a nightmare and took nearly an hour with multiple unsuccessful attempts to contact the help phone number given at the site. This motel has no staff on hand to check you in or answer questions/solve problems. The help phone number leads to a recorded message telling you to leave a message, but the mailbox is full and does not accept messages. I finally figured out how to navigate an online check-in system, but after filling out the forms and providing all the request information, when you pressed the SUBMIT button at the bottom, nothing happened. Additionally, the motel said that there is a breakfast but there was no food available at 7:30 AM when we tried to find something to eat. The room itself was acceptable, but the misrepresentation of this company assures that not only will I never deal with this company again, and I will warn my friends and relatives not to do so either. During the hour that we in the motel welcome area trying to contact a human, there were two other couples that were having the same problem as us, Disgraceful!

Check-in was a nightmare and took nearly an hour with multiple unsuccessful attempts to contact the help phone number given at the site. This motel has no staff on hand to check you in or answer questions/solve problems. The help phone number leads to a recorded message telling you to leave a message, but the mailbox is full and does not accept messages. I finally figured out how to navigate an online check-in system, but after filling out the forms and providing all the request information, when you pressed the SUBMIT button at the bottom, nothing happened. Additionally, the motel said that there is a breakfast but there was no food available at 7:30 AM when we tried to find something to eat. The room itself was acceptable, but the misrepresentation of this company assures that not only will I never deal with this company again, and I will warn my friends and relatives not to do so either. During the hour that we in the motel welcome area trying to contact a human, there were two other couples that were having the same problem as us, Disgraceful!

6

Conrad

13 de mai. de 2024

·

Hospedou-se por 1 noite

I've always liked Shaheen's, now Trailhead, but the current checkin arrangements were poor: I made reservations thru Expedia, who told me the remote checkin room number and code info would be provided 24 hrs before checkin--when it wasn't, I called the Trailhead phone number but received message that no voice mailbox was set up. I then sent email to Trailhead, who responded that I should have received email code from Expedia; that didn't arrive until about 2 hrs before checkin. It was frustrating to not be able to get the checkin info until shortly before arrival.

I've always liked Shaheen's, now Trailhead, but the current checkin arrangements were poor: I made reservations thru Expedia, who told me the remote checkin room number and code info would be provided 24 hrs before checkin--when it wasn't, I called the Trailhead phone number but received message that no voice mailbox was set up. I then sent email to Trailhead, who responded that I should have received email code from Expedia; that didn't arrive until about 2 hrs before checkin. It was frustrating to not be able to get the checkin info until shortly before arrival.

8

Len

22 de set. de 2025

·

Hospedou-se por 5 noites

The room was nice enough. However the instructions I was given to get in the room were incorrect. They said to put in the code and then hit the center key. They didn’t say that you also had to hit the center key before entering the code as well. That caused quite a bit of confusion. There was a rubber strip that was part of the door frame which fell out. They said to text if I wanted the room cleaned. I did that but the room wasn’t cleaned.

The room was nice enough. However the instructions I was given to get in the room were incorrect. They said to put in the code and then hit the center key. They didn’t say that you also had to hit the center key before entering the code as well. That caused quite a bit of confusion. There was a rubber strip that was part of the door frame which fell out. They said to text if I wanted the room cleaned. I did that but the room wasn’t cleaned.

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

Base conveniente para o Wild Center e atividades próximas nos Adirondacks; geralmente tranquilo e perto da cidade, embora algum barulho da rua possa ser ouvido.

Avaliações dos hóspedes relacionadas

10

Roxann

16 de dez. de 2025

·

Hospedou-se por 1 noite

Nice room in a great location.

Nice room in a great location.

10

Rebecca

9 de jul. de 2025

·

Hospedou-se por 1 noite

Convenient location to activities around Tupper Lake. We had a one bedroom suite and it was very nice for three adults.

Convenient location to activities around Tupper Lake. We had a one bedroom suite and it was very nice for three adults.

8

Ivan

3 de ago. de 2025

·

Hospedou-se por 2 noites

It is relatively quiet but you can hear the cars on the street. Its good for a motel in that parts.

It is relatively quiet but you can hear the cars on the street. Its good for a motel in that parts.

8

Scott

31 de mar. de 2025

·

Hospedou-se por 2 noites

Close to town. Comfortable. Reasonably priced. Entrance needs some repair due to large potholes but thats winter related. Understandable issue to have

Close to town. Comfortable. Reasonably priced. Entrance needs some repair due to large potholes but thats winter related. Understandable issue to have

8

Wendelin

18 de ago. de 2025

·

Hospedou-se por 1 noite

The location was good for the Wild Center and Tupper Lake. The contactless check in worked fine. The continental breakfast was adequate.

The location was good for the Wild Center and Tupper Lake. The contactless check in worked fine. The continental breakfast was adequate.

10

Melinda

21 de jun. de 2025

·

Hospedou-se por 1 noite

Clean and comfortable and close to the Wild Center!

Clean and comfortable and close to the Wild Center!

10

Samantha

19 de fev. de 2024

·

Hospedou-se por 1 noite

Perfect location for the wild center. Easy check in. Clean. Quiet.

Perfect location for the wild center. Easy check in. Clean. Quiet.

10

Jennifer

3 de mar. de 2025

·

Hospedou-se por 1 noite

The rooms were comfy and cozy. The rooms have been updated and remodeled. The location was easy to find and perfect for a trip in the ADKs. The common area is a great place to relax and unwind.

The rooms were comfy and cozy. The rooms have been updated and remodeled. The location was easy to find and perfect for a trip in the ADKs. The common area is a great place to relax and unwind.

8

Bridget

16 de abr. de 2024

·

Hospedou-se por 2 noites

Perfect for hopping around to Wild Center and Raquette River Brewery. Beautiful nook in Adirondacks.

Perfect for hopping around to Wild Center and Raquette River Brewery. Beautiful nook in Adirondacks.

10

MARIA EMMA

7 de jun. de 2025

·

Hospedou-se por 1 noite

This property shows style and comfort every where you look: the bed was cozy and the bathroom clean. Check in was fast since they send you a code so you don’t need to wait. Location is ideal, in a quiet area. Highly recommended.

This property shows style and comfort every where you look: the bed was cozy and the bathroom clean. Check in was fast since they send you a code so you don’t need to wait. Location is ideal, in a quiet area. Highly recommended.

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

O café da manhã é um buffet leve e rápido, que muitos acharam pouco abastecido ou inconsistente, com alguns relatando a falta de itens ou opções vencidas; alguns o consideraram adequado.

Avaliações dos hóspedes relacionadas

6

Robert

19 de out. de 2024

·

Hospedou-se por 2 noites

Poor breakfast, coffeemaker in room didn’t work, and no one to ask about area dining.

Poor breakfast, coffeemaker in room didn’t work, and no one to ask about area dining.

6

Benjamin

25 de ago. de 2025

·

Hospedou-se por 1 noite

The breakfast situation was terrible. They advertised having grab and go items such as granola bars and there was nothing. The shelf was completely empty except for coffee and a couple pieces of fruit for the entire hotel.

The breakfast situation was terrible. They advertised having grab and go items such as granola bars and there was nothing. The shelf was completely empty except for coffee and a couple pieces of fruit for the entire hotel.

10

Carol

19 de fev. de 2025

·

Hospedou-se por 1 noite

Room was ok. Quiet. Clean There was no one able to give restaurant or area places to go. No information in lobby or room. The lady at a desk when we were leaving wasn’t very helpful Advertises with breakfast bits it’s a grab and go

Room was ok. Quiet. Clean There was no one able to give restaurant or area places to go. No information in lobby or room. The lady at a desk when we were leaving wasn’t very helpful Advertises with breakfast bits it’s a grab and go

8

Gary

29 de fev. de 2024

·

Hospedou-se por 3 noites

We liked the room, decor, property condition, location and price. We didn't read the confirmation notice close enough to learn that we needed to download the Goki app before we could receive our room code. We gave up after a while trying to figure out the TV. A notice read that the hotel provided and Hulu and Disney Channels; when we selected these we found we needed to set up accounts and pay. The provided breakfast was disappointing. Only one half-gallon of milk was in the refrigerator and that was gone fairly early. I only got to the kitchen in time to get milk and juice one out of three mornings. Staff should be on hand to restock supplies.

We liked the room, decor, property condition, location and price. We didn't read the confirmation notice close enough to learn that we needed to download the Goki app before we could receive our room code. We gave up after a while trying to figure out the TV. A notice read that the hotel provided and Hulu and Disney Channels; when we selected these we found we needed to set up accounts and pay. The provided breakfast was disappointing. Only one half-gallon of milk was in the refrigerator and that was gone fairly early. I only got to the kitchen in time to get milk and juice one out of three mornings. Staff should be on hand to restock supplies.

8

Lesley

1 de jan. de 2024

·

Hospedou-se por 2 noites

The rooms were clean, comfortable and welcoming. Check in was easy. Breakfast was great.

The rooms were clean, comfortable and welcoming. Check in was easy. Breakfast was great.

8

Marisol

26 de set. de 2025

·

Hospedou-se por 1 noite

The room was beautiful but bathroom sink was dirty. The “light breakfast” was terrible. Little to no options and food was expired. There was also no one to touch base with onsite.

The room was beautiful but bathroom sink was dirty. The “light breakfast” was terrible. Little to no options and food was expired. There was also no one to touch base with onsite.

10

Rebecca

7 de out. de 2025

·

Hospedou-se por 1 noite

Convenient, clean and comfortable! Nice little set up for breakfast!

Convenient, clean and comfortable! Nice little set up for breakfast!

8

Jennifer

10 de ago. de 2025

·

Hospedou-se por 2 noites

We have stayed at Trailhead several times. The room and pool are always clean. The property is well run. The property did a good job of bringing us an air mattress after Expedia booked our family of 5 in a 4-person room. The grab and go snacks were grabbed by others and there weren't refills provided throughout the breakfast timeframe.

We have stayed at Trailhead several times. The room and pool are always clean. The property is well run. The property did a good job of bringing us an air mattress after Expedia booked our family of 5 in a 4-person room. The grab and go snacks were grabbed by others and there weren't refills provided throughout the breakfast timeframe.

6

Danielle

4 de ago. de 2025

·

Hospedou-se por 1 noite

The advertisement on Expedia said breakfast was provided. It is not provided.

The advertisement on Expedia said breakfast was provided. It is not provided.

8

Dolores

18 de mai. de 2025

·

Hospedou-se por 1 noite

When I read about the hotel. It said free breakfast. Whenever we go away which is not often. I look for hotels that offer free breakfast. I did not realize it meant continental. Everything else was fine. But we were rather disappointed in the breakfast selection. Also, planning on returning in July. We really hope the pool is cleaned and up and running.

When I read about the hotel. It said free breakfast. Whenever we go away which is not often. I look for hotels that offer free breakfast. I did not realize it meant continental. Everything else was fine. But we were rather disappointed in the breakfast selection. Also, planning on returning in July. We really hope the pool is cleaned and up and running.

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

10

FRANCISCO AGENOR

29 de set. de 2025

·

Hospedou-se por 3 noites

Tudo muito bom

Tudo muito bom

8

Pamela

há 6 dias

·

Hospedou-se por 1 noite

Was happy with our accommodations. Mattress was a stand out. Very good. TV was brand new but we were unable to figure out how to work it. 😂 The one disappointment was that hotels.com didn’t seem responsive to our request for room # and room code. I notified them I had not received it as promised and no response. When we arrived at hotel, front desk couldn’t find our reservation. Finally he said he has trouble with this when 3rd parties are involved. He was able to handle the issue promptly and we were set.

Was happy with our accommodations. Mattress was a stand out. Very good. TV was brand new but we were unable to figure out how to work it. 😂 The one disappointment was that hotels.com didn’t seem responsive to our request for room # and room code. I notified them I had not received it as promised and no response. When we arrived at hotel, front desk couldn’t find our reservation. Finally he said he has trouble with this when 3rd parties are involved. He was able to handle the issue promptly and we were set.

2

Barbara

há 2 semanas

·

Hospedou-se por 1 noite

Tried to cancel room, phone number given to me by the Lake Placid office was no longer active. My 80 year old husband had taken a bad fall and we had to cancel our trip. Company needs to make it easier to contact them !!!

Tried to cancel room, phone number given to me by the Lake Placid office was no longer active. My 80 year old husband had taken a bad fall and we had to cancel our trip. Company needs to make it easier to contact them !!!

10

Nan

há 2 semanas

·

Hospedou-se por 1 noite

A great place to stay. Easy walk into town, comfortable, clean, quiet

A great place to stay. Easy walk into town, comfortable, clean, quiet

6

Kenneth H

há 2 semanas

·

Hospedou-se por 1 noite

Room was ok, nothing special. Check-in via cellphone was a little strange but worked. Decent place to stay.

Room was ok, nothing special. Check-in via cellphone was a little strange but worked. Decent place to stay.

Políticas da propriedade

Instruções de check-in

Tudo o que você precisa saber para um check-in tranquilo.

Check-in

Checkout

De 16:00 a 23:59

Antes de 11:00

Informações importantes

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que você pode solicitar.

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Preços para próximas datas

setembro 2026

outubro 2026

Mais barato

Mais caro

Preço médio por noite entre as ofertas, com impostos e taxas.

Preços em USD para 2 hóspedes, atualizados diariamente.

Não há recepção nesta propriedade. Os hóspedes podem acessar a acomodação por uma entrada privativa. O titular deve apresentar no check-in o cartão de crédito usado na reserva junto de um documento de identificação com foto. Outras situações devem ser combinadas com a propriedade antes da chegada.A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução. Os hóspedes receberão um e-mail com instruções para o check-in 48 horas antes da chegada.

O check-in deve ser feito por alguém que tenha pelo menos 21 anos de idade.

Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
O nome do titular do cartão de crédito utilizado no check-in para despesas extras deve ser o mesmo nome do hóspede titular utilizado na reserva do quarto
Esta propriedade aceita cartões de crédito e cartões de débito. Não são aceitos pagamentos em dinheiro.
Quartos com isolamento acústico não estão garantidos
Os recursos de segurança disponíveis na propriedade incluem detector de monóxido de carbono, extintor de incêndio, detector de fumaça e kit de primeiros socorros
Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado

A propriedade permite animais de estimação somente em determinados quartos e possui outras restrições (sobretaxas detalhadas na seção de Taxas). Os hóspedes podem entrar em contato com a propriedade diretamente para organizar a acomodação de animais de estimação usando as informações de contato presentes na confirmação da reserva.
Há possibilidade de check-in sem contato e check-out sem contato.

Taxa para animais de estimação: USD 75.00 (pode variar de acordo com a duração da estadia)
Animais de serviço são isentos de taxas

A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.