Chez Hotel

Le personnel n’est pas très accueillant et la chambre pas très propre.

Went to the rooftop bar and ordered an Iced Tea. The hostess said they didn't have iced tea. REALLY Yup Really The walls between the room are as thin as paper. Three nights in a row I had to call the front desk to quiet the neighbors. It sounded like a construction site or hearing your neighbor's radio /TV, or them arguing. If you want a good night's sleep, go somewhere else. VERY Cheaply Constructed.

The front desk was unhelpful and never there.

Nice hotel with an upscale feel. Clean, well-maintained, with friendly staff. The main entrance was weird, with those temporary weather enclosures you see at downtown restaurants. Hard to navigate when you are dragging luggage, and not ADA-accessible if you're in a wheelchair. Small rooms and a giant TV - There's no sleeping with that TV on! The hotel provides a safe in the guest room, but ours was not fastened to anything, so it was a portable safe. It was tucked into a very low space by the door, so if you wanted to use it, you either had to crawl on the floor or you had to lift and move it elsewhere. Just odd. If the hotel listing shows "breakfast included," it's not what you think. It's a small coffee cart in the lobby with a small plate of pastries. Juice? Nope. Just coffee and a very small muffin. Back to that main entrance. The pavement is oddly sloped which must be a real treat in the winter when it's icy.

Hotel was nice, but music was playing from an event from 930pm until 2am that I could hear on the third floor. It was impossible to sleep from the sound of the bass. I called the front desk and their response was I’m sorry but it ends at 2am.