東格林布什-阿伯尼凱富套房飯店

Pool was closed, was not advised until the day of check in.

It was a clean and well maintained. The breakfast area was very nice. Unfortunately the pool was closed for renovation (it looked good through the windows). The only downside was some of the equipment in the fitness room was not operating (treadmills). Overall I was pleased with my stay.

Very disappointed the pool was closed the weekend I was there as I chose the place because of the pool. I should have been notified beforehand and given the option of canceling and going somewhere else.

Clean, nice size room. Loved the fact there were NACS (Tesla) chargers available. Not free but price was fair.

There is not aheated pool because manager is incompetent.

Nice hôtel. EV Chargers where convenient but not free. Little gym and poll. Great lobby with better than average breakfast.

Parking very safe. Staff very friendly. Room spacious, clean and comfortable. Hotel appearance is elegant. Only a couple of issues on breakfast: you need hotter pork sausage and soft butter. Other than that is was nearly perfect.

We really wanted to enjoy the heated pool but it was freezing cold. Otherwise it was a great stay and in a very convenient location for our weekend festivities. The staff were very professional and friendly.

The staff was very friendly. The hotel was quiet. We did not partake in the breakfast. Pool was closed. I will stay here again.

Welcoming employees, helpful front desk, breakfast was good, pool was clean and warm.

The receptionist was very friendly upon arrival and upon checking out. The hotel room was very clean

Great place! Clean and quiet

Beds were comfy, everything was very clean, breakfast was great and the staff were friendly.

Room was in need of TLC. Dirty/mildewed caulk around tub base, missing a sink stopper, terrible paint job on bathroom door - painted over lint and debris. Noisy fridge that we had to unplug. Only way to darken room was to close curtains, but curtain covered the AC/heat unit. So we had to roll them up some. Breakfast and lobby areas were nice. And the pool and gym looked fine.

Hotel was clean and breakfast was good.

My family and I stayed for one night while traveling. The staff and lobby were very nice. However, our room had a leaking air conditioner where a quarter of the floor near the window was completely drenched. The bathroom had peeling and bubbling, wallpaper and mold growing in the cracks. The entire floor we stayed on also reeked of pot, the entirety of our stay. We’re almost $200 a night. I expected slightly better.

Hotel is clean and well kept. Nice looking lobby. Clean rooms and the bed was very comfortable with ample pillows. I like that the thermostat was adjustable. Breakfast was included 7-10am with scramble eggs, sausage, toast, bagels, make your own waffles, dry cereal, instant oatmeal, juices, coffee, yogurt. Would definitely stay here again. Very close to highway.

Very clean and great front desk service. Room was beautiful. Pet friendly in every room. Front desk went the extra mile to make sure we had a room next to the outside door without even asking.

Room was very clean and staff were friendly.

Room was dirty, couch and bed cover stained, staff was very noisy in the hallways. Bed was terrible, when I told the clerk at the front desk, he said “yea, I have heard that a lot” Breakfast was old and stale, very poor even by low BW standards. Overall, a terrible stay. It the only hotel in town and it shows. Drive right past it and stay in Easton.

Booked two different rooms on two separate nights. Both rooms had thermostats that didn’t work and refrigerator wasn’t cold. One room had a bathroom that looked like it was under construction

This hotel was beautiful upon entering. There was a nice lobby with seating and a fire place. The room was large and nicely decorated. That’s the extent of the good stuff. On first walking in the room it smelled horribly musty. After running the air conditioner for a bit it got better. Then we realized the walls were paper thin. We could hear everything going on in the rooms on both sides of us. And in the hall. And the ice machine was right across from us. Then we discovered there was no constant fan setting on the heating unit so we had no way to drown out the noise all around us. Needless to say it was a pretty sleepless night. Also, the pool was very cloudy and didn’t seem well maintained.

Check in was quick and welcoming. The room was just right for us; plenty of space, bed made for sleeping, temperature easily controlled. Breakfast offered a nice selection for those in a hurry to those who settled in for a chance to dill up for the day.

The bed was not great. rolled to the middle of the bed. need higher toilets

The wifi stopped working and when I inquired about it I was told that it's working fine for them at the front desk. Unfortunately I can't work at the front desk, I need it in my room to which they then offered "Well, it's raining" as an excuse. Not even a "sorry, we'll look into it for you". Never again.

The hotel is really nice and clean. The only negative is that the walls are thin and you hear everything going in the hallway.

Parking very safe. Staff very friendly. Room spacious, clean and comfortable. Hotel appearance is elegant. Only a couple of issues on breakfast: you need hotter pork sausage and soft butter. Other than that is was nearly perfect.

Fine stay for 1night. However the sir conditioning was extremely noisy.

Thermostat did not work

Window is not opening, air conditioner couldn't set up.

The manager Frank very rude and disrespectful requested a refund was told “nope”. Think Frank is in need of customer service training. Will never set foot in the door again!

The check in process was easy and the room was clean and comfortable. We really love that there is a store next door and a Dunkin Donuts. We brought out dog this time and being on the first floor worked out well.

I forgot my cell phone at this Comfort Inn and didn’t realize it until I’d arrived home, 3 hours away. I called, in a panic, and the front desk clerk began the process of trying to locate it. It wasn’t readily found and through repeated phone calls, each more anxious than the last, I always spoke with the same clerk, Allysa, and She was incredibly calm, compassionate and professional. I was truly impressed with her poise and patience. I felt heard and seen as a V.I.P. guest that needed taking care of. I got my phone back but I also walked away feeling like the whole thing was handled beautifully. So high marks for Allysa on her excellent customer service… which, in my opinion, is the most important aspect of doing business in hospitality or otherwise.

We enjoyed the property and location, however the neighboring room was smoking the entire time throughout our 4 night stay. The first night I knocked on their door multiple times to ask them to stop but they didn't answer and turned their music up louder. (Room 235) Then reported the smoke smell to the front desk that the neighboring room was smoking and it was going under the Divider Room Door and around the door. They did nothing about it so we ultimately purchased tape and Febreeze from the gas station next door. Taped around the door that separated the rooms, laid a bath towel on the floor to block the smell coming from under the door and sprayed Febreeze every few minutes around the door. It still smelled of smoke when they lit up but definitely helped the situation some unlike the front desk.

So we were traveling with a service dog and disabled person Went into check in and the guy Frank I think that is the person behind the desk. Everything was going fine until he stated it policy to charge a fee for a pet. Well the dog is not a pet it’s a service animal he insisted we pay the 50 dollar fee. I state no and that he was discriminating. He went on to say he would be discriminating if he didn’t charge the fee. I stated service animals are not pets and again he stated they are and he would put his job on the line. Long story short we left and asked for a refund that went back onto our booking through hotels but I had to call they had to call the front desk. I will be turning this into the government for Americans with disability act of 1973

Front desk service was very pleasant

Great property, great staff. Clean rooms

Your counter staff was excellent in every way. They helped me with a few problems to my utmost satisfaction. Also the cleaning staff I dealt with was helpful and pleasant individuals. I will definitely stay there on my next trip to East Greenbush. Thank you

It was convenient of the interstate but most of all Frank the night manager was AWESOME and went above and beyond he was so accommodating and w definite start again

Great location, great staff. Very helpful

it was very convenient on and off the hwy access

Close enough to downtown to get an UBER. Clean hotel and friendly staff. Check in was quick.

Convenient location and breakfast bar. The infused water provided in the lobby is a plus.

Very convenient location where many shopping or activities are within a 20-30 min drive

Bed was comfortable. No dining close by but there is a gas station & convenience store next door.

We stopped here for one night on our way to Maine from Michigan. It is right off the freeway, but you would not know it - it was really quiet. The hotel seems pretty new - it has a modern feel. The room was a good size. The staff were friendly, and the hotel was very clean. The breakfast had a good variety of choices with various bread products, cereal, yogurts, and scrambled egg and bacon. We would stay here again.

Chose this hotel on our trip east to Maine because of its easy access to the highway & for being pet friendly. Was pleasantly surprised upon arrival to see a bright, new property and be greeted by friendly staff. Rooms were spacious and had all the necessities you need. We missed breakfast 😴 but there was a large area for it. Next door to a Dunkin and convenience store which was a plus 👍

Comfortable bed, clean room, good breakfast and great location.

Hotel is clean and well kept. Nice looking lobby. Clean rooms and the bed was very comfortable with ample pillows. I like that the thermostat was adjustable. Breakfast was included 7-10am with scramble eggs, sausage, toast, bagels, make your own waffles, dry cereal, instant oatmeal, juices, coffee, yogurt. Would definitely stay here again. Very close to highway.

The property has a very distinct look. It’s not commercialized and rather like a renovated Victorian style and feel which was beautiful. The sitting area in the lobby has a fireplace. I’m not sure if it is a wood burning fireplace or electric. Our room was clean and cozy. The pool was clean the gym was clean/average hotel gym. Ample parking. Dunkin’ Donuts and a gas station was a divider away which I appreciated and was very convenient. I would love to return in the fall and winter time to see how they jazz up the lobby and if the fireplace is on!

I would recommend. There were a couple of cracked tiles in the bathroom and the seams of the wallpaper were separating but still overall good experience. Breakfast had limited choices.

Check in was quick and welcoming. The room was just right for us; plenty of space, bed made for sleeping, temperature easily controlled. Breakfast offered a nice selection for those in a hurry to those who settled in for a chance to dill up for the day.

Clean. Staff was friendly. Great breakfast. Great value and makes it easier when you want a quick getaway.

Staff was very pleasant and helpful. Breakfast was very good. Staff at breakfast was excellent in making sure everything was in order.

Hotel was clean and breakfast was good.

Water was freezing cold for a shower at 8 am. Charged a $50:fee for my service dog with documentation. Not happy at all with this. We sat down to eat breakfast at 830, at 910 the woman started cleaning up breakfast and shut the lights on and off, basically telling us to leave. Bed was comfy but otherwise, not happy at all.

A letter in my room stated breakfast was served until 10AM. When I went to breakfast at 9:30 I was informed breakfast ended at 9:00AM. Management had changed the time for breakfast but unfortunately left the old info letter in the room. Just be aware.

Hotel is clean and well kept. Nice looking lobby. Clean rooms and the bed was very comfortable with ample pillows. I like that the thermostat was adjustable. Breakfast was included 7-10am with scramble eggs, sausage, toast, bagels, make your own waffles, dry cereal, instant oatmeal, juices, coffee, yogurt. Would definitely stay here again. Very close to highway.

The staff was very friendly and accomodating . The room was clean and comfortable and the breakfast buffet was good. Not amazing but good

The hotel is very old and not so maintainedthe breakfast was not something without any real selection, the first time there was no cheese of any kind and only bread and jam or waffles.