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Best Western Crown Inn & Suites - Batavia

135 US$

/ noche

Promedio para septiembre

Best Western Crown Inn & Suites - Batavia - Image 1

Best Western Crown Inn & Suites - Batavia - Habitación

Best Western Crown Inn & Suites - Batavia - Habitación

Best Western Crown Inn & Suites - Batavia - Piscina

Best Western Crown Inn & Suites - Batavia - Baño

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135 US$

/ noche

Promedio para septiembre

Precios medios mensuales

En Best Western Crown Inn & Suites - Batavia, los precios por noche son de 88 US$ de media en el mes más barato (diciembre) y de 166 US$ en el mes más caro (julio), según los últimos 12 meses.

Precio medio por noche en Best Western Crown Inn & Suites - Batavia por mes, últimos 12 meses (USD)
Mes	Precio medio
enero	95 US$
febrero	94 US$
marzo	96 US$
abril	106 US$
mayo	134 US$
junio	143 US$
julio	166 US$
agosto	158 US$
septiembre	135 US$
octubre	123 US$
noviembre	91 US$
diciembre	88 US$

Más caro: julio (aprox. 166 US$)

Más barato: diciembre (aprox. 88 US$)

Acerca de esta propiedad

Aprovecha las instalaciones recreativas, que incluyen una piscina cubierta y gimnasio.

Aparcamiento
Piscina
Habitaciones para no fumadores
Centro de negocios
Servicio de limpieza
Campo de golf (cercano)

Ubicación

8210 Park Road, Batavia, Nueva York, Estados Unidos

Parque acuático cubierto Palm Island (0.3 millas)

Batavia Downs Casino (0.8 millas)

Batavia Downs (1.3 millas)

Centennial Park (1.7 millas)

Holland Land Office Museum (1.8 millas)

Rochester Regional Health (1.9 millas)

Más información sobre la ubicación

Opciones de habitación

6

Habitación estándar, 1 cama de matrimonio grande, accesible para personas con discapacidad

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

Aire acondicionado

Conexión Wi-Fi (gratuita)

Nevera

5

Habitación estándar, 2 camas de matrimonio, no fumadores (Shower Only)

Detalles de la oferta

2 Camas Dobles Grandes

Capacidad: 4

Aire acondicionado

Conexión Wi-Fi (gratuita)

Nevera

7

Suite, 1 cama de matrimonio grande, no fumadores, frigorífico y microondas (Shower Only)

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 4

Aire acondicionado

Conexión Wi-Fi (gratuita)

Nevera

8

Habitación estándar, 2 camas de matrimonio, no fumadores (Walk-in Shower)

Detalles de la oferta

2 Camas Dobles Grandes

Capacidad: 4

Aire acondicionado

Conexión Wi-Fi (gratuita)

Nevera

Reseñas de los huéspedes

7.5

Bueno

Basado en 1006 comentarios verificados

¿Quién se queda aquí?

Trabajo

11%

Pareja

29%

Familia

45%

Grupo

10%

Solo/a

3%

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

En el Best Western Crown Inn & Suites - Batavia, los huéspedes describen una experiencia mixta: muchos destacan la amabilidad del personal y el fácil acceso a la autopista, mientras que las quejas recurrentes señalan el cierre frecuente de la piscina y el jacuzzi, la limpieza inconsistente de las habitaciones y pequeños problemas de mantenimiento que reducen el confort en general.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Opiniones de los huéspedes

En el Best Western Crown Inn & Suites - Batavia, los huéspedes describen una experiencia mixta: muchos destacan la amabilidad del personal y el fácil acceso a la autopista, mientras que las quejas recurrentes señalan el cierre frecuente de la piscina y el jacuzzi, la limpieza inconsistente de las habitaciones y pequeños problemas de mantenimiento que reducen el confort en general.

Varias reseñas también mencionan ruidos provenientes de las puertas o habitaciones cercanas, y almohadas pequeñas y cuadradas que limitan la calidad del sueño. El desayuno oscila entre abundante y variado y simplemente mediocre, y la apariencia anticuada de algunas áreas contrasta con los informes sobre habitaciones espaciosas. En general, se puede esperar un alojamiento práctico y conveniente con servicios y mantenimiento variables.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Muchas reseñas indican que la piscina y el jacuzzi suelen estar cerrados, a veces sin previo aviso; algunos también mencionan problemas con el equipo del gimnasio o los ascensores. Cuando están disponibles, la piscina es adecuada para niños, y en general las instalaciones se ven anticuadas.

Reseñas de huéspedes relacionadas

8

Amanda

22 feb 2025

·

Se alojó 1 noche

The pool and spa were down and wad unfortunate because that was a selling point for my kiddo on our long car drive. The hotel was clean and quiet. No other complaints

The pool and spa were down and wad unfortunate because that was a selling point for my kiddo on our long car drive. The hotel was clean and quiet. No other complaints

10

Becky

10 jul 2024

·

Se alojó 3 noches

The breakfast was great. Pool was broken, and apparently is often.

The breakfast was great. Pool was broken, and apparently is often.

8

Melissa

9 ago 2025

·

Se alojó 1 noche

Only problem was the pool wasn’t working and that was the only reason I booked the stay there!!

Only problem was the pool wasn’t working and that was the only reason I booked the stay there!!

6

James

14 mar 2024

·

Se alojó 1 noche

The pool was out of service and we didn’t know that until we showed up

The pool was out of service and we didn’t know that until we showed up

2

Megan

4 mar 2024

·

Se alojó 1 noche

Pool and hot tub closed and no one told us! Had to cancel reservation

Pool and hot tub closed and no one told us! Had to cancel reservation

6

Terry

10 mar 2024

·

Se alojó 1 noche

Room was very nice, clean and welcoming. However the only reason why we booked here if to enjoy the pool and hot tub. When we checked in, we were told that the pool and hot tub has been closed since November. Was very upset with that.

Room was very nice, clean and welcoming. However the only reason why we booked here if to enjoy the pool and hot tub. When we checked in, we were told that the pool and hot tub has been closed since November. Was very upset with that.

4

JaLayne

20 jun 2025

·

Se alojó 1 noche

Check in was normal - but pool and spa out of service. I asked for a discount, the desk attendant said talk to manager in the morning. When checking out - i asked about a discount because of the pool she said no. There was no “management” on site. Kinda disappointed with that. When i asked about sending out “outgoing mail” she told me to go put it in the mailbox at the next door hotel. Um no. Room was nice, but pillows were small, square shaped. Beds comfortable but noisy getting in and out. (Sounds like tin cans) Shower had a slimy floor. Elderly beware. Hotel Room door, had to shove or really pull the door closed. Breakfast- they have daily specials written on a board- that was nice - Friday - scrambled eggs and sausage, oatmeal, waffles, hard eggs , cereal. Bagels/toast jelly cream cheese, coffee juices.. so that was nice. So other than the “attitude” I would say good stay, be careful in the shower.

Check in was normal - but pool and spa out of service. I asked for a discount, the desk attendant said talk to manager in the morning. When checking out - i asked about a discount because of the pool she said no. There was no “management” on site. Kinda disappointed with that. When i asked about sending out “outgoing mail” she told me to go put it in the mailbox at the next door hotel. Um no. Room was nice, but pillows were small, square shaped. Beds comfortable but noisy getting in and out. (Sounds like tin cans) Shower had a slimy floor. Elderly beware. Hotel Room door, had to shove or really pull the door closed. Breakfast- they have daily specials written on a board- that was nice - Friday - scrambled eggs and sausage, oatmeal, waffles, hard eggs , cereal. Bagels/toast jelly cream cheese, coffee juices.. so that was nice. So other than the “attitude” I would say good stay, be careful in the shower.

2

Stephen

4 nov 2024

·

Se alojó 1 noche

Pool & Spa we’re closed since June by the health department, false advertisement on their part

Pool & Spa we’re closed since June by the health department, false advertisement on their part

6

Teresa

22 sept 2024

·

Se alojó 1 noche

Booked it for the pool since I was visiting my grandchildren and they love to swim, but ultimately found the pool closed(had been since June). Would have been nice to know ahead of time. Room was ok. Lots of room to move around but one of the curtains were torn and dirt in window sill track and no extra sheets or blankets available in room for the pull out. One of the bedside lamps didn’t work as well. Just little things so it didn’t ruin my stay, just minor inconveniences

Booked it for the pool since I was visiting my grandchildren and they love to swim, but ultimately found the pool closed(had been since June). Would have been nice to know ahead of time. Room was ok. Lots of room to move around but one of the curtains were torn and dirt in window sill track and no extra sheets or blankets available in room for the pull out. One of the bedside lamps didn’t work as well. Just little things so it didn’t ruin my stay, just minor inconveniences

2

Bianca

15 ene 2024

·

Se alojó 1 noche

I booked specifically for pool and jacuzzi and once we got here I was informed it was temporarily out of service but at the time of booking it was not on website. Staff did offer full refund but driving in a storm to get here we just stayed.

I booked specifically for pool and jacuzzi and once we got here I was informed it was temporarily out of service but at the time of booking it was not on website. Staff did offer full refund but driving in a storm to get here we just stayed.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

La limpieza es inconsistente: varios huéspedes encontraron duchas sucias, moho u olores a humedad, alfombras húmedas y polvo, mientras que otros elogiaron la limpieza de las habitaciones y las áreas comunes. Ocasionalmente surgen problemas de mantenimiento o de plagas.

Reseñas de huéspedes relacionadas

2

Jason

30 jul 2025

·

Se alojó 2 noches

Upon first entering room there was a stale cigarette smell. This was a non-smoking room. I was the only one to notice so I let it be. They didn't take care of the room or restock the bathroom after the first night. I know some hotels do some don't. I went to the front desk to get 4 sets of towels for us to shower. They didn't have enough clean towels for us. We managed. Got to the breakfast area to find there where no more seats available not even sure of we could get to the counter to even get food so we went to Tim Hortons. We get home and my daughter has red bumps on her back...yup bed bugs. So the minor things I would have not even did a review. But after the bed bugs I felt I should let it be known.

Upon first entering room there was a stale cigarette smell. This was a non-smoking room. I was the only one to notice so I let it be. They didn't take care of the room or restock the bathroom after the first night. I know some hotels do some don't. I went to the front desk to get 4 sets of towels for us to shower. They didn't have enough clean towels for us. We managed. Got to the breakfast area to find there where no more seats available not even sure of we could get to the counter to even get food so we went to Tim Hortons. We get home and my daughter has red bumps on her back...yup bed bugs. So the minor things I would have not even did a review. But after the bed bugs I felt I should let it be known.

10

zachary

27 ene 2024

·

Se alojó 1 noche

Super clean

Super clean

2

Robert

9 ago 2024

·

Se alojó 4 noches

The room smelled like mold and the bottom of our socks became black when walking on the carpet. I feel like recently, the room was flooded and it wasn't properly cleaned. Hooefully, my wife and I dont suffer any long term effects. There was a large pile of garbage outside the side entrance for our entire stay and the pool area was out of order. We stayed here last year and had no issues. Looks like no maintenance has been performed since then. We will not be returning.

The room smelled like mold and the bottom of our socks became black when walking on the carpet. I feel like recently, the room was flooded and it wasn't properly cleaned. Hooefully, my wife and I dont suffer any long term effects. There was a large pile of garbage outside the side entrance for our entire stay and the pool area was out of order. We stayed here last year and had no issues. Looks like no maintenance has been performed since then. We will not be returning.

4

Karen

13 jun 2024

·

Se alojó 1 noche

The room including the shower was very dirty

The room including the shower was very dirty

10

Sandra

8 nov 2025

·

Se alojó 1 noche

Room was very clean

Room was very clean

2

Bernie

26 dic 2025

·

Se alojó 1 noche

The shower head was black with mold along with the shower bench you sit on. The roof gutter was hanging down an banging on my window all night. Will not stay here again

The shower head was black with mold along with the shower bench you sit on. The roof gutter was hanging down an banging on my window all night. Will not stay here again

10

Mark

27 sept 2025

·

Se alojó 1 noche

Bad odor/dust from AC, shower floor dirty and full of hair, empty soap bottle, heavy dust/moist smell from carpet, needed ac but couldn’t use because of dust. Fridge door don’t seal close. Room dingy/MOLD!!

Bad odor/dust from AC, shower floor dirty and full of hair, empty soap bottle, heavy dust/moist smell from carpet, needed ac but couldn’t use because of dust. Fridge door don’t seal close. Room dingy/MOLD!!

4

Ryan

10 nov 2024

·

Se alojó 2 noches

The hotel common areas are nice. Our room was very dirty, dusty, and not well maintained. One of the beds had dirt and grass on the duvet, as well as stained/torn bedding.

The hotel common areas are nice. Our room was very dirty, dusty, and not well maintained. One of the beds had dirt and grass on the duvet, as well as stained/torn bedding.

4

Brian

10 nov 2025

·

Se alojó 1 noche

The room was pretty dirty, not sure if it was just the room we got or its that way around the entire hotel

The room was pretty dirty, not sure if it was just the room we got or its that way around the entire hotel

6

sharon

9 ago 2025

·

Se alojó 1 noche

alot of trash outside

alot of trash outside

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones varían en confort y estado; varios encontraron las camas cómodas, pero las almohadas pequeñas o cuadradas, con una decoración anticuada y olores a calefacción, humo o productos químicos en algunas habitaciones. Se informan ocasionalmente ruidos de puertas que se cierran o pasos en el piso de arriba, y el Wi Fi puede ser inestable.

Reseñas de huéspedes relacionadas

6

Jim

23 jul 2024

·

Se alojó 1 noche

Overnight stay while traveling, Bathroom was dirty, room felt damp ( AC was turned off until we entered room), 2 conditioners/ no shampoo and pool and hot tub closed. Breakfast was mediocre. Lobby and common areas dark and drab. Property was way more run down than the pictures illustrated. We’ll skip this one next time thtough

Overnight stay while traveling, Bathroom was dirty, room felt damp ( AC was turned off until we entered room), 2 conditioners/ no shampoo and pool and hot tub closed. Breakfast was mediocre. Lobby and common areas dark and drab. Property was way more run down than the pictures illustrated. We’ll skip this one next time thtough

10

joanne

4 jun 2025

·

Se alojó 1 noche

Nice remodel! Comfortable beds, clean nice size rooms.

Nice remodel! Comfortable beds, clean nice size rooms.

8

Margaret

17 ago 2024

·

Se alojó 2 noches

Every year we pass through Batavia for a one night stay on our way to a final destination. We always stay at this hotel as it has been consistently good. Of note there are two hotels under different brands on the property. They share a main desk and lobby, but the other one is a little plainer. Both are fine. Our room was spacious and comfortable. A pleasant surprise was there was actually adequate lighting! The mini fridge was on the larger side compared with what we've encountered in other hotels. It was big enough to have a small freezer section. Hotel breakfast was your typical fare: waffle maker, 3 flavors of cold cerial, one egg and one meat on a chafing dish, some bagels and muffins. Only complaint was that the coffee was poor and they didn't offer either splenda or stevia. (Nutrasweet isn't suitable for hot beverages and I dislike sweet and low). I will stay here again next year

Every year we pass through Batavia for a one night stay on our way to a final destination. We always stay at this hotel as it has been consistently good. Of note there are two hotels under different brands on the property. They share a main desk and lobby, but the other one is a little plainer. Both are fine. Our room was spacious and comfortable. A pleasant surprise was there was actually adequate lighting! The mini fridge was on the larger side compared with what we've encountered in other hotels. It was big enough to have a small freezer section. Hotel breakfast was your typical fare: waffle maker, 3 flavors of cold cerial, one egg and one meat on a chafing dish, some bagels and muffins. Only complaint was that the coffee was poor and they didn't offer either splenda or stevia. (Nutrasweet isn't suitable for hot beverages and I dislike sweet and low). I will stay here again next year

4

Michael

3 jul 2023

·

Se alojó 3 noches

The bathroom door was broken. The shower door leaked. The beds were uncomfortable.

The bathroom door was broken. The shower door leaked. The beds were uncomfortable.

8

Stephen

16 oct 2024

·

Se alojó 2 noches

Convenient location, minimal highway noise, getting wifi a tad buggy, convenient shopping for incidentals.

Convenient location, minimal highway noise, getting wifi a tad buggy, convenient shopping for incidentals.

6

Debbie

13 jun 2024

·

Se alojó 1 noche

Pillows on beds are square sofa pillows.

Pillows on beds are square sofa pillows.

8

Christine

6 abr 2025

·

Se alojó 1 noche

There wasn't much control over the heat/ventalation. The curtains captured much of the heat as there no way to hold them away from vent (I ended up putting the empty ice cube box next to itto push the curtain against window).

There wasn't much control over the heat/ventalation. The curtains captured much of the heat as there no way to hold them away from vent (I ended up putting the empty ice cube box next to itto push the curtain against window).

8

Lorne

1 sept 2025

·

Se alojó 1 noche

Very small pillows like a four year old would use. No extra blankets or regular size pillows in bedroom.

Very small pillows like a four year old would use. No extra blankets or regular size pillows in bedroom.

8

Benjamin

26 sept 2025

·

Se alojó 2 noches

Hotel itself was just fine. But being woken up at 5:30 each morning to slamming doors and people stomping upstairs was not what I expected. Also stomping at 11 at night was annoying when we were trying to sleep. Doors are all loud. Breakfast was good the first day, second day we ate elsewhere. Pool was nice for the kids. No hot tub as pictured on their site. Disappointing for the adults. Overall, I would stay again on the top floor and as far away from other people as possible.

Hotel itself was just fine. But being woken up at 5:30 each morning to slamming doors and people stomping upstairs was not what I expected. Also stomping at 11 at night was annoying when we were trying to sleep. Doors are all loud. Breakfast was good the first day, second day we ate elsewhere. Pool was nice for the kids. No hot tub as pictured on their site. Disappointing for the adults. Overall, I would stay again on the top floor and as far away from other people as possible.

8

Polly

3 ago 2025

·

Se alojó 1 noche

The bed was comfy . Shower was good. Scram bled eggs looked good but were bad.!

The bed was comfy . Shower was good. Scram bled eggs looked good but were bad.!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

Muchos huéspedes elogian al personal amable y servicial, y a las estancias sin problemas, incluidas las llamadas proactivas sobre el cierre de servicios. Sin embargo, otros describen interacciones groseras o insensibles en la recepción, escasez de toallas y dificultad para contactar con la gerencia.

Reseñas de huéspedes relacionadas

10

Edward

16 feb 2025

·

Se alojó 1 noche

Front desk person was friendly, professional, and excellent. Breakfast (biscuits and gravy) was very good.

Front desk person was friendly, professional, and excellent. Breakfast (biscuits and gravy) was very good.

2

Jason

30 jul 2025

·

Se alojó 2 noches

Upon first entering room there was a stale cigarette smell. This was a non-smoking room. I was the only one to notice so I let it be. They didn't take care of the room or restock the bathroom after the first night. I know some hotels do some don't. I went to the front desk to get 4 sets of towels for us to shower. They didn't have enough clean towels for us. We managed. Got to the breakfast area to find there where no more seats available not even sure of we could get to the counter to even get food so we went to Tim Hortons. We get home and my daughter has red bumps on her back...yup bed bugs. So the minor things I would have not even did a review. But after the bed bugs I felt I should let it be known.

Upon first entering room there was a stale cigarette smell. This was a non-smoking room. I was the only one to notice so I let it be. They didn't take care of the room or restock the bathroom after the first night. I know some hotels do some don't. I went to the front desk to get 4 sets of towels for us to shower. They didn't have enough clean towels for us. We managed. Got to the breakfast area to find there where no more seats available not even sure of we could get to the counter to even get food so we went to Tim Hortons. We get home and my daughter has red bumps on her back...yup bed bugs. So the minor things I would have not even did a review. But after the bed bugs I felt I should let it be known.

10

Wayne

5 nov 2025

·

Se alojó 7 noches

Clean room and very friendly staff

Clean room and very friendly staff

6

Stephanie

18 ene 2025

·

Se alojó 1 noche

There was no one at the front desk for our arrival. We waited 5-6 minutes until someone arrived on their phone. Room was clean and comfortable. Breakfast was not up to the reviews (egg & sausage patties were questionable). Morning staff at checkout was lovely, friendly & very personable.

There was no one at the front desk for our arrival. We waited 5-6 minutes until someone arrived on their phone. Room was clean and comfortable. Breakfast was not up to the reviews (egg & sausage patties were questionable). Morning staff at checkout was lovely, friendly & very personable.

10

Angela

18 feb 2024

·

Se alojó 1 noche

Beds were super comfy. Room was clean. Everything worked. The pool and hot tub wasn’t working, but they called days ahead of time to let us know. Overall 10/10. Would def stay there again.

Beds were super comfy. Room was clean. Everything worked. The pool and hot tub wasn’t working, but they called days ahead of time to let us know. Overall 10/10. Would def stay there again.

4

JaLayne

20 jun 2025

·

Se alojó 1 noche

Check in was normal - but pool and spa out of service. I asked for a discount, the desk attendant said talk to manager in the morning. When checking out - i asked about a discount because of the pool she said no. There was no “management” on site. Kinda disappointed with that. When i asked about sending out “outgoing mail” she told me to go put it in the mailbox at the next door hotel. Um no. Room was nice, but pillows were small, square shaped. Beds comfortable but noisy getting in and out. (Sounds like tin cans) Shower had a slimy floor. Elderly beware. Hotel Room door, had to shove or really pull the door closed. Breakfast- they have daily specials written on a board- that was nice - Friday - scrambled eggs and sausage, oatmeal, waffles, hard eggs , cereal. Bagels/toast jelly cream cheese, coffee juices.. so that was nice. So other than the “attitude” I would say good stay, be careful in the shower.

Check in was normal - but pool and spa out of service. I asked for a discount, the desk attendant said talk to manager in the morning. When checking out - i asked about a discount because of the pool she said no. There was no “management” on site. Kinda disappointed with that. When i asked about sending out “outgoing mail” she told me to go put it in the mailbox at the next door hotel. Um no. Room was nice, but pillows were small, square shaped. Beds comfortable but noisy getting in and out. (Sounds like tin cans) Shower had a slimy floor. Elderly beware. Hotel Room door, had to shove or really pull the door closed. Breakfast- they have daily specials written on a board- that was nice - Friday - scrambled eggs and sausage, oatmeal, waffles, hard eggs , cereal. Bagels/toast jelly cream cheese, coffee juices.. so that was nice. So other than the “attitude” I would say good stay, be careful in the shower.

10

Marie

18 feb 2024

·

Se alojó 1 noche

Amazing bed and good breakfast. They were thoughtful enough to give us a call to say their pool and hot tub were closed and offered to cancel our reservation. Very impressed and we stayed there anyway.

Amazing bed and good breakfast. They were thoughtful enough to give us a call to say their pool and hot tub were closed and offered to cancel our reservation. Very impressed and we stayed there anyway.

10

Robert

30 sept 2025

·

Se alojó 1 noche

Great service

Great service

2

michael

25 ago 2025

·

Se alojó 1 noche

We were traveling for my son’s lacrosse tournament and the hotel I originally booked was for the wrong night. They were sold out, so I got a refund and had to find something last minute. This was the only place available. When we arrived, the woman at the front desk sat on her phone and ignored us until I finally said hello. Without looking up she said, “I don’t know who you are, I need your ID.” After I handed it over, she told me she didn’t have me in the system and that I’d have to wait. The rudeness was so palpable that my 10 year old son looked at me, clearly uncomfortable. A few minutes later she told me the only room left was a handicap room, which I hadn’t booked, but I agreed just to get checked in. The room itself was filthy. The chair was out of place, nothing looked cleaned, crumbs were on the floor, and Netflix didn’t work. I wasn’t going back to deal with her again. With no options nearby, already waiting on a refund from the first hotel, and it getting late, I just covered the pillows with shirts and put a movie on my phone for my son. We left first thing in the morning. In 20 years of traveling I’ve never left a review, but this was by far the worst experience. Unless you’re desperate, avoid this place. Rude service is one thing, but a dirty room is unacceptable at over $200 a night.

We were traveling for my son’s lacrosse tournament and the hotel I originally booked was for the wrong night. They were sold out, so I got a refund and had to find something last minute. This was the only place available. When we arrived, the woman at the front desk sat on her phone and ignored us until I finally said hello. Without looking up she said, “I don’t know who you are, I need your ID.” After I handed it over, she told me she didn’t have me in the system and that I’d have to wait. The rudeness was so palpable that my 10 year old son looked at me, clearly uncomfortable. A few minutes later she told me the only room left was a handicap room, which I hadn’t booked, but I agreed just to get checked in. The room itself was filthy. The chair was out of place, nothing looked cleaned, crumbs were on the floor, and Netflix didn’t work. I wasn’t going back to deal with her again. With no options nearby, already waiting on a refund from the first hotel, and it getting late, I just covered the pillows with shirts and put a movie on my phone for my son. We left first thing in the morning. In 20 years of traveling I’ve never left a review, but this was by far the worst experience. Unless you’re desperate, avoid this place. Rude service is one thing, but a dirty room is unacceptable at over $200 a night.

8

James

5 abr 2025

·

Se alojó 1 noche

the front desk staff were very helpful. breakfast was very good. The room was clean and tidy. It was. very nice stay .

the front desk staff were very helpful. breakfast was very good. The room was clean and tidy. It was. very nice stay .

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Ubicación conveniente justo al lado de la Thruway con fácil acceso a paradas locales como el casino y las tiendas, y poco ruido de la autopista para algunos. Algunos huéspedes se sintieron incómodos por el motel adyacente o la vivienda de bajos ingresos y el centro de detención cercano.

Reseñas de huéspedes relacionadas

8

Kelly

25 ago 2024

·

Se alojó 1 noche

The hotel was good except for a lingering cigarette smell in our non-smoking room. Also, extremely close to a detention center, which was a bit nerve-wracking.

The hotel was good except for a lingering cigarette smell in our non-smoking room. Also, extremely close to a detention center, which was a bit nerve-wracking.

8

William

21 nov 2023

·

Se alojó 1 noche

Coveniently located. Dining options nearby. Good breakfast provided.

Coveniently located. Dining options nearby. Good breakfast provided.

8

Patricia

25 ago 2024

·

Se alojó 2 noches

The hotel is right next to a motel that seems to house families , they share a parking lot (side by side) just not what I expected.

The hotel is right next to a motel that seems to house families , they share a parking lot (side by side) just not what I expected.

8

Stephen

16 oct 2024

·

Se alojó 2 noches

Convenient location, minimal highway noise, getting wifi a tad buggy, convenient shopping for incidentals.

Convenient location, minimal highway noise, getting wifi a tad buggy, convenient shopping for incidentals.

10

Rhiannon

26 ago 2025

·

Se alojó 1 noche

It was very quiet and right down the road from the casino!

It was very quiet and right down the road from the casino!

8

Janet

22 jul 2025

·

Se alojó 1 noche

Clean and convenient off the highway

Clean and convenient off the highway

10

Sung

29 abr 2025

·

Se alojó 1 noche

Totally unknown area, however everything is proximity. My guess worked.

Totally unknown area, however everything is proximity. My guess worked.

10

Robert

7 jun 2024

·

Se alojó 1 noche

Great place to stay when on the NY Thruway

Great place to stay when on the NY Thruway

6

Monica

11 sept 2024

·

Se alojó 1 noche

The best western was fine . I think it’s awful that you are located across from a rundown apts for low income housing .

The best western was fine . I think it’s awful that you are located across from a rundown apts for low income housing .

8

Jay

5 jul 2025

·

Se alojó 1 noche

Location is great , right off the thruway. The place is clean and quiet and room was clean and comfortable

Location is great , right off the thruway. The place is clean and quiet and room was clean and comfortable

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno a menudo recibe elogios por su variedad y opciones calientes, aunque varias reseñas encontraron la calidad mediocre o los artículos mal mantenidos o repuestos, y el espacio para sentarse puede ser limitado cuando está lleno. En general, la experiencia gastronómica oscila entre buena y promedio.

Reseñas de huéspedes relacionadas

10

Edward

16 feb 2025

·

Se alojó 1 noche

Front desk person was friendly, professional, and excellent. Breakfast (biscuits and gravy) was very good.

Front desk person was friendly, professional, and excellent. Breakfast (biscuits and gravy) was very good.

10

Nita

26 nov 2023

·

Se alojó 1 noche

Super clean room and common areas. Breakfast offerings change daily. We had scrambled eggs, hot fresh biscuits, sausage and gravy. Plus waffles, bagels, mini muffins, toast, instant oatmeal and bananas. Everything was good!

Super clean room and common areas. Breakfast offerings change daily. We had scrambled eggs, hot fresh biscuits, sausage and gravy. Plus waffles, bagels, mini muffins, toast, instant oatmeal and bananas. Everything was good!

8

Scott

8 may 2025

·

Se alojó 1 noche

The room was great and the breakfast in morning was great

The room was great and the breakfast in morning was great

6

Soumik

1 abr 2024

·

Se alojó 1 noche

Late check-in supported till 2 am and staffs are good. Cleanliness can be improved. Some breads served in breakfast seemed to be expired, however the staff acknolwdged and refilled.

Late check-in supported till 2 am and staffs are good. Cleanliness can be improved. Some breads served in breakfast seemed to be expired, however the staff acknolwdged and refilled.

8

Patricia

15 oct 2023

·

Se alojó 1 noche

Overall, nice hotel. Breakfast not so good.

Overall, nice hotel. Breakfast not so good.

8

polly

25 may 2025

·

Se alojó 3 noches

This was as always good for the price, room only had two towels but slept 4. Freezer was leaking into fridge. Kitchen area had good food but no one to clean up the disaster that some lady and her two kids made all over the food area!

This was as always good for the price, room only had two towels but slept 4. Freezer was leaking into fridge. Kitchen area had good food but no one to clean up the disaster that some lady and her two kids made all over the food area!

8

Joel

20 jun 2025

·

Se alojó 1 noche

The hotel was good. The breakfast that was included had many choices and was good as well.

The hotel was good. The breakfast that was included had many choices and was good as well.

10

Carol

17 sept 2025

·

Se alojó 3 noches

Best breakfast, great staff wonderful

Best breakfast, great staff wonderful

6

Angie

10 ago 2023

·

Se alojó 1 noche

Breakfast was awful. No whole foods, only processed food.

Breakfast was awful. No whole foods, only processed food.

8

Polly

3 ago 2025

·

Se alojó 1 noche

The bed was comfy . Shower was good. Scram bled eggs looked good but were bad.!

The bed was comfy . Shower was good. Scram bled eggs looked good but were bad.!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

6

Isaac

8 mar 2026

·

Se alojó 1 noche

Llegué a hacer check in la Señora de front desk con mala actitud, repugnancia y malos tratos! En habitación no pasaron vacuum en el baño solo toallas para 2 cuando es una habitación para 4 personas no fui a donde la señora a quejarme ya que andábamos con niños y ella es una malcriada fui a pedir vasos ya que llegamos a comer y en la habitación solo había la hielera y me sale con actitud diciendo que acabo de llegar y ya estoy pidiendo cosas, muy mal y feo de su parte ya que Yo estoy pagando para alojarme para que mis niños disfruten una tarde en la piscina y esta señora daña el ambiente con su mal comportamiento desayuno no hay varíedad. Realmente me quedé ahí y no miré antes los reviews si los hubiese leído no me hubiera instalado mis planes eran hospedarme en el hotel que está alado pero este tenía la piscina en construcción y no quería virar a casa sin que mis niños disfrutaran de la piscina salimos de la piscina antes de las 8 ya que la señora con actitud dijo. Que cerraba alas 9 en punto. En la mañana había una señora muy amable .. el hotel no es malo la realidad es el personal que nos atendió quien hizo incómoda y desagradable la estancia debería ser menos agresiva y pensar antes de hablar. da un pésimo servício .

Llegué a hacer check in la Señora de front desk con mala actitud, repugnancia y malos tratos! En habitación no pasaron vacuum en el baño solo toallas para 2 cuando es una habitación para 4 personas no fui a donde la señora a quejarme ya que andábamos con niños y ella es una malcriada fui a pedir vasos ya que llegamos a comer y en la habitación solo había la hielera y me sale con actitud diciendo que acabo de llegar y ya estoy pidiendo cosas, muy mal y feo de su parte ya que Yo estoy pagando para alojarme para que mis niños disfruten una tarde en la piscina y esta señora daña el ambiente con su mal comportamiento desayuno no hay varíedad. Realmente me quedé ahí y no miré antes los reviews si los hubiese leído no me hubiera instalado mis planes eran hospedarme en el hotel que está alado pero este tenía la piscina en construcción y no quería virar a casa sin que mis niños disfrutaran de la piscina salimos de la piscina antes de las 8 ya que la señora con actitud dijo. Que cerraba alas 9 en punto. En la mañana había una señora muy amable .. el hotel no es malo la realidad es el personal que nos atendió quien hizo incómoda y desagradable la estancia debería ser menos agresiva y pensar antes de hablar. da un pésimo servício .

10

Ada

hace 2 semanas

·

Se alojó 1 noche

Clean comfortable room close to Darien Lake Amipitheater/park. The hallway by front desk was a bit dirty and elevator had something that spilled on the floor but our room was very clean and comfortable.

Clean comfortable room close to Darien Lake Amipitheater/park. The hallway by front desk was a bit dirty and elevator had something that spilled on the floor but our room was very clean and comfortable.

4

Mary

hace 3 semanas

·

Se alojó 2 noches

Service was gruff. Room was musty and the conditioner was completely empty, Beds were comfy and served their purpose. Lots of parking. Quiet enough.

Service was gruff. Room was musty and the conditioner was completely empty, Beds were comfy and served their purpose. Lots of parking. Quiet enough.

8

Sandra

hace 3 semanas

·

Se alojó 3 noches

Breakfast could improve. The main lobby lacked a good cleaning. The shower in our room kept leaking in the floor.

Breakfast could improve. The main lobby lacked a good cleaning. The shower in our room kept leaking in the floor.

4

Kumarassamy

hace 4 semanas

·

Se alojó 1 noche

The hall way was not clean, see some insects in the room. Not happy with the stay.

The hall way was not clean, see some insects in the room. Not happy with the stay.

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 15:00 a 23:59

Antes de la(s) 11:00

Interesante

Políticas e información adicionales sobre esta propiedad.

Extras opcionales

Servicios adicionales de pago que puedes solicitar.

¿Tienes una pregunta?

Las respuestas instantáneas de IA se basan en la información del hotel.

Precios para las próximas fechas

septiembre 2026

DO	LU	MA	MI	JU	VI	SA
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $143	16 $127	17 $243	18 $179	19 $319
20 $147	21 $107	22 $116	23 $116	24 $107	25	26 $202
27 $116	28 $117	29 $117	30 $117

octubre 2026

Más barato

Más caro

Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.

2026-09-15: 143.11249641025543USD
2026-09-16: 127.03098933551789USD
2026-09-17: 242.94481344223024USD
2026-09-18: 178.9284654904175USD
2026-09-19: 319.3266451789856USD
2026-09-20: 146.83511445098878USD
2026-09-21: 107.2135602565384USD
2026-09-22: 115.5246897776413USD
2026-09-23: 115.53374985603332USD
2026-09-24: 107.2135602565384USD
2026-09-25: NO DATA
2026-09-26: 201.9131535774994USD
2026-09-27: 115.53374985603332USD
2026-09-28: 116.99142754142761USD
2026-09-29: 117.02382018321991USD
2026-09-30: 116.99142754142761USD
2026-10-01: 115.53374985603332USD
2026-10-02: 203.51216496391297USD
2026-10-03: 203.51216496391297USD
2026-10-04: 116.99142754142761USD
2026-10-05: 149.58921979682924USD
2026-10-06: 116.99142754142761USD
2026-10-07: 115.53374985603332USD
2026-10-08: 116.99142754142761USD
2026-10-09: 216.92071118499757USD
2026-10-10: 214.8711964253998USD
2026-10-11: 116.99142754142761USD
2026-10-12: 116.99142754142761USD
2026-10-13: 116.99142754142761USD
2026-10-14: 116.99142754142761USD
2026-10-15: 117.40172846763612USD
2026-10-16: 187.8773223953247USD
2026-10-17: 183.92820239479065USD
2026-10-18: 116.99142754142761USD
2026-10-19: 118.94297194896698USD
2026-10-20: 115.95365675457002USD
2026-10-21: 120.93252642299653USD
2026-10-22: 118.94297194896698USD
2026-10-23: 182.08984293159486USD
2026-10-24: 182.08984293159486USD
2026-10-25: 118.94297194896698USD
2026-10-26: 123.11363684017182USD
2026-10-27: 118.94297194896698USD
2026-10-28: 116.99142754142761USD
2026-10-29: 118.94297194896698USD
2026-10-30: 179.9291242943573USD
2026-10-31: 179.9291242943573USD
2026-11-01: 117.07242235301972USD
2026-11-02: 127.83215912475586USD
2026-11-03: 126.9411545640564USD
2026-11-04: 126.9411545640564USD
2026-11-05: 131.73007955692293USD
2026-11-06: 161.73018268867494USD
2026-11-07: 147.93639383399963USD
2026-11-08: 131.73007955692293USD
2026-11-09: 131.73007955692293USD
2026-11-10: 126.9411545640564USD
2026-11-11: 126.9411545640564USD
2026-11-12: 126.9411545640564USD
2026-11-13: 156.99633135017396USD
2026-11-14: 147.93639383399963USD
2026-11-15: 131.73007955692293USD