Best Western Plus Executive Suites

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This hotel is being remodeled and it is not that great. The TV did not work and the outlet in the suite part of the room was falling off the wall

One evening I to went to buy a soda and I waited 10 minutes for a clerk. I called out several times. He finally comes out of the back room and his first comment "is the bell broken" as he grabs a bell sitting on the counter. No sign to indicate to ring the bell. Tell me how much it was takes my money and walks away. I was told when I checked that there would not be any room service unless I requested. I came back Thursday and my room had been cleaned. I left personal items out since I wasn\'t expecting any one. The body wash, shampoo and conditioner dispensers were empty and full of mold. I requested for a iron because the one in the room wasn\'t working. When I requested a replacement the first comment was "don\'t know if we have one available". Well they did have one however the problem wasn\'t the iron it was the outlet that wasn\'t working. The front desk clerks look like they don\'t enjoy their work or work environment