Extended Stay America Suites - St Louis - Westport - E Lackland Rd

No complaints the staff was very helpful

The stoves don’t work. Sinks are stopped up. All their room supposed to be nonsmoking however they smell strongly of cigarettes, dirty carpet. Internet access is difficult to connect to. They do have helpful and kind employees.And honestly I could add more oh so much but I am completely over it.

Room was clean but bathroom sink the stopper stuck so sink bowl full of water and went to take shower and tub would not drain so no shower for me! They say I get a credit at front desk for this but did not get a confirmation as I’d have to call hotels.cim to get this credit. It’s not right to pay money and not be able to use the bathroom!!!!!

There wasn’t anyone at the front desk. Had to wait long period of time to get checked in. They are short staffed but the lady at front desk once she got back was very nice. The room itself was nice and clean but the bath tub looked dirty, bathroom door a bit worn, and there was a roach in the bathroom. The only reason i will not be back is because of the roach!!!!!

Place was dirty and staff was grumpy