Name: Extended Stay America Suites - St Louis - Westport - E Lackland Rd
Address: 11827 Lackland Rd, St. Louis, Missouri, United States of America, St. Louis, Missouri, United States of America
Rating: 7.05

Guest reviews

7

Good

Based on 1,000 verified reviews

Who stays here?

Business

32%

Couple

25%

Family

16%

Group

12%

Solo

14%

What guests think

AI-generated summary based on recent guest reviews

Reviews of Extended Stay America Suites - St Louis - Westport - E Lackland Rd describe mixed stays, with frequent complaints about dirty rooms, pests, and maintenance issues, alongside repeated praise for friendly staff and the low price or value.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Reginald

3 weeks ago

·

Stayed 8 nights

No complaints the staff was very helpful

2

Conswala

May 2, 2026

·

Stayed 3 nights

The stoves don’t work. Sinks are stopped up. All their room supposed to be nonsmoking however they smell strongly of cigarettes, dirty carpet. Internet access is difficult to connect to. They do have helpful and kind employees.And honestly I could add more oh so much but I am completely over it.

4

Theresa

Apr 12, 2026

·

Stayed 1 night

Room was clean but bathroom sink the stopper stuck so sink bowl full of water and went to take shower and tub would not drain so no shower for me! They say I get a credit at front desk for this but did not get a confirmation as I’d have to call hotels.cim to get this credit. It’s not right to pay money and not be able to use the bathroom!!!!!

6

Theresa

Apr 4, 2026

·

Stayed 1 night

There wasn’t anyone at the front desk. Had to wait long period of time to get checked in. They are short staffed but the lady at front desk once she got back was very nice. The room itself was nice and clean but the bath tub looked dirty, bathroom door a bit worn, and there was a roach in the bathroom. The only reason i will not be back is because of the roach!!!!!

2

Jose

Oct 29, 2025

·

Stayed 3 nights

Place was dirty and staff was grumpy

11827 Lackland Rd, St. Louis, Missouri, United States of America

Location

When you stay at Extended Stay America Select Suites - St. Louis - Westport - E Lackland Rd in Maryland Heights, you'll be in the suburbs, within a 15-minute drive of Hollywood Casino Amphitheatre and Ameristar Casino St. Charles. This hotel is 12.3 mi (19.8 km) from St. Louis Zoo and 9.4 mi (15.1 km) from Washington University in St. Louis.

Westport Plaza(0.6 miles)

Creve Coeur Golf Club(2.8 miles)

Mercy Olive Mason MOB(4.6 miles)

Woodson Road Dog Park(4.6 miles)

Payne-Gentry Historical House(4.8 miles)

St. Louis Car Museum(4.9 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site.

Yes, pets are allowed, but guests must contact the property directly to arrange for bringing pets.

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request.

The property features elevators and wheelchair-accessible facilities, including public areas and rooms.

The hotel is located in Maryland Heights, approximately 1.0 km from Westport Plaza and 12.3 mi from St. Louis Zoo. It is also within a 15-minute drive of Hollywood Casino Amphitheatre.

One child 17 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Extended Stay America Suites - St Louis - Westport - E Lackland Rd

Amenities

Property description

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Guest reviews